Marlin Travel

Negative experience: Spoke with Sarah on the phone and she told me to email her with some details. I sent her an email less than 5 minutes after hanging up and by the end of the week there's still no response or even acknowledgement of the email. Thanks for the help

Negative experience: Been trying to call and email to inquire about a group resort trip but not getting sort of response.

Negative experience: No answer

Fantastic experience: Sarah is absolutely amazing! I bother her with all my trip plans every 2 months in which I change my mind 100 times and she has always been so accommodating and understanding. She goes over and beyond, highly recommended using her for all your travel needs.

Fantastic experience: Sarah should be your only choice for bookings. We had a death in the family and Sarah was fabulous beginning to end! Highly recommend!

Fantastic experience: Professional. Always helpful. Prices are reasonable. Sarah and Suzanne are always available to assist.

Fantastic experience: This is why you should book with an agent vs online! We gave Suzanne three criteria and she gave us a suggestion immediately. We reviewed it with her and booked it on the spot. We were not disappointed. Our three main criteria were met exactly as we were told plus way more. We just had the best vacation in an amazing place and really appreciate that. Thanks Suzanne.

Fantastic experience: Amazing agents to help you curate your dream itinerary! Very pleased with the service!

Positive experience: Great service

Fantastic experience: We had booked a holiday in Punta Cana at a brand new resort a few weeks ago. Since booking the reviews on tripadvisor had varied from good to horrible. Many many reports of illness among the guests. My wife and I voiced our concerns to Suzanne at Marlin Pickerin town centre. She worked tirelessly to get our resort changed. As of today 4 days before departure she did just that. We are going on the same day same flight but to a different resort. Thanks also need to go out to Jasmine the Sunwing rep who heard our concerns and acted. Outstanding!!!!. You can do your online bookings if you like but you cannot beat the one to one service offered through a real agent. And this agent in particular!!! Susanne you are brilliant!! We will go nowhere else from now on (God help you)