
Blowes & Stewart Travel Group

Information about Blowes & Stewart Travel Group
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Sail on the world’s best places to the world’s best places. The Edge® Series – four innovative outward facing ships – put the world front and center visiting more than 50 countries and 120 ports of call. The only resorts at sea, where you can wake up in a new place every day and choose from over 32 restaurants, bars, and lounges for a new experience at every meal.
Blowes and Stewart Travel, both family owned and operated, full-service travel agencies merged in September of 2019. We are now a power house of knowledge and expertise. You name the destination – we have an agent that has been there! Our incredible 80 member team is here to assist you with your travel plans, wherever you may want to go. We pride ourselves on our exceptional service, and creating extraordinary travel experiences for our clients. We are also a TICO Registered agency with full trust accounting.
Our full-service travel agencies are spread throughout Ontario, along with our vast network of over 30 Home Based agents. Our head office is located in Peterborough, Ontario with our additional offices located in Belleville, Toronto, and Stratford. We make travel dreams come true, and because we are a full service agency the sky is the limit – we can do it all! We invite you to stop by our offices or contact one of our BST Vacations Dream Makers today.
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Blowes & Stewart Travel Group: Reviews
Fantastic experience: I would highly recommend Blowes & Stewart Travel Group if you are booking a vacation abroad! Michelle my travel agent was amazing! She was very informative and quick to respond. Her Professionalism is top notch. There was no stress what’s so ever. I definitely will be booking all my trips through her going forward. Great job team BST!
Thank you so much for your kind words, Kyle! Michelle is one of the best!
Fantastic experience: Nicole Blowes is the very best. I would not use any other travel agency. They work hard to make your vacation planning so easy.
Thank you for your kind words, Nancy! Nicole is fantastic and we are lucky to have her :)
Negative experience: We booked with Blowes as our group was quite large. Wanted to travel to Cuba in January. Nicole suggested the Memories Flamenco in Cayococo. Taking her advice we booked ahead of time. Cost 1100$ per person. On Boxing Day the price dropped to 700$ each and there was nothing she could do. She didn’t even try. The price dropped again to even lower closer to the date we travelled. Her response was we didn’t have cancellation insurance and we would loose our deposit. When arriving in Cuba the resort didn’t even have us registered. Our promised rooms were not given - we booked 2 beds and were only given one king. Not great for 3 adults. One couple in our group that arrived a day earlier didn’t even have a room the first night and had to sleep in the lobby. It was clear from the start that Nicole had no follow up, no responding to calls or emails and no interest to help us. And it is very clear that NO one from Blowes has ever travelled to the resort we went to. Cockroaches in the main bathrooms, main buffet area and even in some rooms. You were lucky if your toilet worked in your rooms. No phones worked in any rooms, and some tv’s didn’t work. This stated it was a 4 star resort but I would rate it at a 2 or even lower 4 out of the group got sick. The food was ok in the a la carts but not great anywhere else. Do not go to this resort or book with Blowes. I know I will never again.
Hello Tonya, Thank you for providing us with the opportunity to address your concerns. We appreciate open communication and believe that reaching out to Nicole directly, or through the group leader, would have been a more constructive approach before resorting to a one-star review. We'd like to shed light on a few points: 1. Nicole, in her role, was collaborating with the group leader to secure a budget-friendly holiday. Given budget constraints, Cuba emerged as a primary option, with Memories being one of the reputable properties. While it's regrettable that your experience fell short, it's important to note that travel inherently involves factors beyond our control. 2. The hotel registration issue stems from a supplier-related challenge, not an oversight on our part. We caution against budget holiday options due to past experiences with this supplier, and Nicole conveyed this to your group leader during the booking process. 3. Different suppliers offer varying room blocks, and opting for the cheapest supplier can impact the overall quality. Cuban standards may differ, and factors such as supply issues, influenced by the U.S. embargo and recent global events, contribute to varied expectations for international travelers. 4. In warm destinations like Cuba, encountering insects, including cockroaches, is not uncommon. These creatures inhabit natural surroundings, and their presence is not indicative of cleanliness. Understanding and accepting local conditions enhance the travel experience. 5. Group bookings operate differently in terms of pricing adjustments. Unlike individual bookings, group rates are fixed, making it challenging to accommodate price drops. Insurance could have provided flexibility, allowing for potential cancellations and rebookings. 6. Nicole consistently addressed queries from Roz, who handled the booking for your holiday. We welcome further discussion with someone from your group to address any remaining concerns. Our team is committed to professionalism and is available for in-person or phone conversations to provide clarity. Wishing you success in your future travels. Best regards, BST Vacations
Fantastic experience: We just got back from our Newfoundland trip...a trip of a lifetime for us. Our tour guide, Bruce McIntosh was absolutely the best!!! He was so fun,informative and kept us all on track every day. He arranged an awsome package so we saw as much as was possible in 8 dayshighly recommendthis travel company!!!.
Thank you for your kind words, Jackee!
Negative experience: we had found the resort and travel deal ourselves but wanted the reassurance and peace of mind with booking through a travel agent. Our resort at Cayo Las Brujas was great for the cost, unfortunately my experience with Blowes travel rep was not. We requested adult section, she booked us in family. When we asked for assistance she recommended we speak to our Sunwing rep. We paid $50 to upgrade to adult and advised her of this and she offered no accommodation, reimbursement or even apology. Later when we circled back with her she made a point numerous times to remind us she has another job and she cannot assist us. In the future I’ll save myself the Blowes booking fee seeing as no one was available to assist us when in another country and we were brushed off rather than reassured.
Hi Allie, I'm sorry you didn't have a great experience. I invite you to send us a private message via email to discuss this further. I am not sure who you dealt with as none of our advisors have second jobs. Please email us at [email protected]
Fantastic experience: Just got back from a trip of a lifetime to South Africa. The trip was well organized and every detail was included. Rob and Heather were great hosts. The accommodations were amazing and the Safari was beyond expectations. Thank you. Audrey Wong
Thank you, Audrey! Sounds like a great trip :) Thank you so much for your review.
Positive experience: Very helpful people . I would certainly recommend for your next travel adventure .
Thank you, Carol!
Fantastic experience: Friendly and dedicated staff.
Thank you Joelle!
Fantastic experience: Customer service is first class. I've always enjoyed working with Blowes travel and so will you!!
Thank you!
Fantastic experience: Biast family works here. Ashley Varey best travel expert around.
Thank you!
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