
Flight Centre

Information about Flight Centre
Opening hours
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Welcome to your local full-service, one-stop travel store. Visit one of our knowledgeable travel consultants for an elevated booking experience. We search tirelessly for the best deals on airfares, hotels, tours, cruises, packages, excursions, car rentals, travel insurance, and more. Let us build your dream vacation, tailored to your preferences and budget. Leverage our global network of Expert Travellers for the best local insights, anywhere in the world!
Our comment from TraTraTravel about Flight Centre:
Flight Centre is renowned for providing exceptional travel services and a personalized booking experience. The dedicated team of professionals, including agents like Nate, Valery, Christian, and Anna, has received commendations for their extraordinary commitment to customer satisfaction.
- Highly Personalized Service: Many clients have praised the agents for their attention to detail and willingness to tailor travel plans according to specific needs and preferences.
- Outstanding Client Support: The staff consistently goes above and beyond, with numerous clients sharing their success stories in booking vacations and overcoming challenges.
- Expertise and Efficiency: Agents at Flight Centre are noted for their extensive knowledge of travel options, competitive pricing, and efficient handling of bookings and inquiries.
However, clients have occasionally experienced delays or challenges in communication, particularly during busy periods. Despite these hiccups, the overall feedback highlights a strong commitment to customer care, making Flight Centre a trusted choice for travelers seeking seamless and enjoyable experiences.
Flight Centre: Reviews
Positive experience: Nate was excellent, helping with details for a cruise to Alaska. The ship was overbooked, and he made sure we hot our cabin. Thank you Nate
Thanks so much for your review Susan! We're thrilled to hear you had such a positive experience with Nate while booking your Alaska cruise.
Fantastic experience: Last month I went in to Flight Center to help my grandfather book flights and a car rental for a trip for him to visit his sister in Ontario. Even though we didn't have an appointment Valery Senyk was kind enough to help us out. She was very kind and very patient with my grandfather whose cognitive abilities were starting to go. She helped him find the most direct and cheapest flights and car available. I cannot thank her or this business enough for the kindness and exceptional customer service we received. 10 out of 10 would recommend.
Thanks, Crystal, for the lovely review. We're so glad Valery was able to assist with your grandfather's travel needs and hope he enjoys his trip!
Fantastic experience: My wife and I just booked a month long Euro vacation through the Flight Centre in Victoria B.C. They are all likely great to deal with but if you can meet with Nate . He was very switched on and knew exactly what to do and where to look for flights and car rental. He was professional and quick. We had previously attended another agency in Victoria and the head scratching was unbearable. Just call the Flight Centre and ask for Nate.
Thanks, Gregory, for sharing your great experience with Nate. We hope you enjoy your Euro vacation!
Fantastic experience: Valery S. helped me book my upcoming trip to Bali and is an absolute superstar!! Such a warm and positive experience. Thank you so much for your 5 star service :)
Thanks, Keeley, for the awesome 5-star review for Valery. Have an amazing time in Bali!
Fantastic experience: Christian Dean is great! Did a great job arranging cruise, good service knowledge and organizational skills!
Thank you so much for sharing this great 5-star review for Christian!
Fantastic experience: Valerie at Flight Center Travel Agency went above and beyond to assist me not only with booking a flight ticket but also with booking my hotel and purchasing travel insurance. She was professional, kind, and kept in touch throughout the process. I truly appreciate her exceptional customer service and attention to detail. Thank you, Valerie and the team flight center for all of your help!
Thanks so much for taking the time to share this awesome review for Valery and the team!
Fantastic experience: Eve was amazing and helped my partner and I book an incredibly special vacation. She goes above and beyond, I can't wait to come back to plan our next trip.
Positive experience: Despite shortages of staff during peak travel times, I feel I was given reasonable attention. Staff are knowledgeable and work hard to meet your needs. The agent I was working with seemed genuinely invested in making sure the vacation was a success. The manager and agent I worked with, to address some of the issues I faced at the resort, could have passed me off to the airline company. Instead they both worked with me to resolve the problems. To me that showed excellence in customer satisfaction. I'll definitely use their services again in the future.
Fantastic experience: Walked into the Victoria BC Flight Center and was greeted immediately by a friendly, knowledgeable co-captain. All of our questions answered and flts and insurance booked in a timely manner.
Fantastic experience: Christian and Nate helped me book a last minute work trip recently when I called in - super grateful for their quick action!
Positive experience: Very helpful great staff
Fantastic experience: the agent (Christian Dean) listened well and was able to tailor our flights and stayed within our budget. We will enjoy our trip to Spain and Portugal.
Fantastic experience: Valery is exceptional! If you are planning your travels, you need to ask for her. She provided different flight options and helped me find the best deal that suited my budget and preferences. I had so many questions about my trip to Italy and she went above and beyond to ensure that I had the best possible itinerary. I'm so excited for my travels after booking with her!
Fantastic experience: All my needs were met ,they know how to treat people right
Fantastic experience: Flight center has always been good to us when booking flights
Negative experience: Didn't deal with them directly. Couldn't get an appointment .can't just go in and book a flight. So I did it myself online just happened to be through them.
Fantastic experience: Dirk is amazing, got us our trip with no problems, thank you!
Fantastic experience: I love booking through Flite Centre. Jordan is fantastic. He takes his time , (doesn't rush you) making sure all the information is correct. He is very knowledgeable about airline policies and procedures. My next trip will be booked by Jordan.
Fantastic experience: Travel agent, Michelle Foisy, provided excellent, friendly service & support re a recent trip to Los Cabos. With humour she alerted us to any complexities that might arise & gave us helpful tips so we could relax & enjoy being pampered & wowed by the surrounding Mexican culture. I highly recommend Michelle!
Fantastic experience: Dirk at Flight Centre did an amazing job helping me finalize travel plans for a last minute trip to Mexico. He was very thorough going through the details and advising us of travel restrictions we needed to be aware of and ensuring we had everything in order. I will definitely be booking with Dirk for any of my future travel plans. If you are looking for a great agent with excellent attention to detail you will not be disappointed booking with Dirk.
Fantastic experience: I want to say, the service at Flight Centre with Michelle Foisy was EXCEPTIONAL! She is very dedicated to her clients and has gone above and beyond for me. She is very professional, kind and helps out with things I didn't even consider. I will always book with her for future vacations. Thanks so much Michelle :)
Fantastic experience: I have been dealing with Neil at the Victoria flight centre and have been delighted with his help. I have booked 2 vacations with him in the last couple of months and honestly I would book all future holidays with him. Thank you Neil.
Fantastic experience: Val @ the Vic office absolutely nailed it booking our trip to Holbox, Mx. We usually do ourselves, but for this trip we were having a hard time finding good connections and a decent, affordable place to stay that wasn't full of murky reviews. Our hotel was awesome, and our flights were as routing and time-friendly as they could be, all of it cheaper than our best efforts.
Negative experience: No call back after 5 days. Lost my business.
Fantastic experience: Valery at the Victoria location helped plan our flights to London on British Airways. Our first time flying premium economy and we needed help! Valery was a good listener and understood immediately what we were trying to arrange. She was well informed and efficient. She suggested an itinerary that would save us $$ and she reserved our seats for us. Wow! Your efforts are very much appreciated.
Positive experience: Went into the business 30 minutes before closing, the guy said he couldn’t help us but we were able to sit down with him and talk about the trip we were planning with dates and all info. Understanding that may be the case we were told he would look into it and get back to us the following business day. Gave our email and phone number. 2 weeks pass we heard nothing back so took business elsewhere. Didn’t leave a 1 star because I have had success with other agents at this location.
Fantastic experience: Staff was extremely helpful
Fantastic experience: I have been working with Nate Mosher for years at flight centre. He has provided me with knowledgeable information and competitive pricing since day one. Nate is exceptionally good at follow up and has always gone the extra mile to ensure myself and my family always have a wonderful time on vacation. I would highly recommend his services and give 6 stars if I could!
Hello Brandon, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton St. We value and recognize exceptional service and have shared your review with Nate's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your next travel adventure!
Fantastic experience: I want to give a shout out to Christian Dean, my Flight Centre savior. I was unfortunate to book a family holiday during Spring Break of 2020. We made the right decision two days before the flight to stay home, Covid-19 rumours and news was just starting to heat up and recommendations for holidays were to cancel flights. I knew that I may lose a large sum of money. A month later, I reached out to Flight Centre I got connected to Christian. He was professional, helpful and very responsive. He called the flights and hotels and was able to get a significant amount of my money back. When Transat Air got the goverment support I reached out again to recover my flight credits...in no time he responded and again was able to help. Christian was great for me and Flight Centre is lucky to have employees like him.
Fantastic experience: I have been booking with Kelly Coish at Flight Center for several years now and I have never had a single complaint. Kelly is always helpful and knowledgeable with regards to travel rules especially during the pandemic. I came to appreciate how important it is to book with an agent when I had to cancel my flight during the peak of the pandemic last year. I didn't experience any of the long waits a lot of passengers had to endure in dealing with flight cancellation and refunds. Kelly at flight center did all of that for me. Every single cent was refunded. When I travelled this year, Kelly was there to make sure my trip went smoothly and was always there to answer all my emergency inquiries. Simply efficient service!
Fantastic experience: Booking flights internationally during covid seemed like an insurmountable task, especially with a recently exacerbated anxiety disorder. The staff here were helpful and supportive and the representative, Kailea- really went above and beyond to make sure all of the information and current travel constraints were considered every step of the way. Flawless service!
Fantastic experience: I booked our Honeymoon to here several years ago. I was unaware that resorts in the country we visited had serious fluctuations in quality, and they steered me clear of low-quality, family, and more boistrous resorts. Without Flight Centre I suspect we would have ended up somewhere inappropriate and had a much less enjoyable vacation.
Hello Iain, Thank you for sharing your recent experience at Flight Centre Broughton Street. We appreciate the support and look forward to being a part of your future travel plans.
Fantastic experience: I want to give a shout out to Christian Dean, my Flight Centre savior. I was unfortunate to book a family holiday during Spring Break of 2020. We made the right decision two days before the flight to stay home, Covid-19 rumours and news was just starting to heat up and recommendations for holidays were to cancel flights. I knew that I may lose a large sum of money. A month later, I reached out to Flight Centre I got connected to Christian. He was professional, helpful and very responsive. He called the flights and hotels and was able to get a significant amount of my money back. When Transat Air got the goverment support I reached out again to recover my flight credits...in no time he responded and again was able to help. Christian was great for me and Flight Centre is lucky to have employees like him.
Hello Peter, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton Street. We value and recognize exceptional service and have shared your review with Christian's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your future travel plans.
Fantastic experience: Thanks to Jamie Murcheson! She truly cares about her customer and very helpful! We’re loyal customers of Flight Center. We have very good experience with them. Cheers!
Hello Cherry, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton. We value and recognize exceptional service and have shared your review with Jamie's Regional Manager and all our staff. Thanks again, and we look forward to seeing you again very soon.
Fantastic experience: An amazing staff. They worked together to get my friends and I home after being stranded in Morocco during Covid. Highly recommend them!!
Hello Diane, Thank you for posting a great review. We here at Flight Centre Broughton are committed to providing high-quality customer service and appreciate your feedback!
Fantastic experience: This is our 2nd time booking with Flight Centre Juliet and Rachael Shilling made our experience so wonderful as always! On our 1st travel booking it went downhill as we found out my mom is sick and can no longer travel. She went above and beyond to help us get things sorted out, she truly cared and treats you like family. Now my mom is better we all as family decided to have a big celebration and wanted to go on a group trip. Our 2nd booking with Rachael was hassle free. She has such a friendly attitude and takes the time to listen to what is important for me and my family. She will go above and beyond (as always) to make sure we got the best deal; best experience and I am so grateful. I couldn’t have asked for a better experience. I absolutely adore Rachael and we will continue to work with her on all future trips and will recommend her to family and friends!
Fantastic experience: Anna Crosby did an amazing job of planning my trip to Denver for me. She found some tours that were exactly what I was looking for, got me a great hotel close to where my meetings would take place, and was very patient through a lot of changing details that came up as we planned the trip I couldn't have done any of it without her and she did her very best to make this a great trip for me. I would 100% recommend her to anybody looking to use a travel agent
Fantastic experience: We booked our Mexico trip with Jt and due to an error I made, our names were wrong on the tickets issued. As per the airline policy this could not be changed and I was supposed to purchase new tickets. If it weren’t for Jt I’m positive this wouldn’t have been resolved easily. He did everything he could and talked to anyone that he knew could help and got this fixed for us right away, so that we wouldn’t incur any additional charges. Everything from the moment we spoke to the booking to the resolving of all issues and meeting all our requests, this has been a superb experience. I don’t believe I have ever experienced better customer service or anyone going to this extent of above and beyond to make this a truly hassle free experience. I can’t thank him enough for making this trip planning such a pleasant and stress free interaction. I truly recommend him for anyone wishing to book any sort of travel as he is absolutely amazing. Our family is definitely looking forward to this trip and will be sure to book everything and anything in the future with Jt.
Fantastic experience: Hi, I am here to say thank you to Christian Dean for helping me out to plan my vacation in this tough time. He was very quick in handling my situation and totally relying on him for last minute decision.he is taking pride for what he is doin. I found him very professional handling tough situation.Moreover this is my first time I went to travel agent to book my ticket and I don’t regret and very happy for getting unexpected help from Christian Dean flights centre Victoria. He help me to change my ticket for 3 times .First one uk variant and second one not having proper covid certificate . Thanks for doin good work and you get 5 star from me. Stay safe and Thanks a lot. I totally recommend anyone to visit flight centre for travel.you don’t regret.
Hello Stallione, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton St. We value and recognize exceptional service and have shared your review with Christian's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your next trip!
Fantastic experience: Great service...thank you Michelle and Daniel
Hello Peter Chenard CD, Thank you for sharing your recent experience at Flight Centre Broughton St. We appreciate the support and look forward to being a part of your future travel plans.
Fantastic experience: It's been such a relief that we booked our trip through flight centre on the eve of the pandemic. Courtney Weaver was a wonderful help from the beginning and now the cancellation team is actively working on our refunds. So glad to have the support.
Fantastic experience: Anna was great with helping my husband and I book a trip to Mexico but even more amazing helping us navigate cancelling because of Covid-19. We will definitely be back to book with Anna and flight centre once we can travel again!!
Fantastic experience: I have to say that this has been one of the best "accidental" finds ever. Several years ago, I was overwhelmed with choosing a flight for a vacation in line and happened upon Flight Centre. . Flight Centre helped me immensely. Little did I know at the time that I would be traveling several times per year after that for work These folks know their stuff and I have been very happy with my service and flights thus far.
Fantastic experience: I've dealt with both sophie and anna for trips to mexico and europe...... they've found me great flight packages that I wouldn't have had access to on (ugh) expedia..........friendly and efficient, they made things easy as pie...
Fantastic experience: I had to book a flight for my daughter and the lady who helped me was great. She was very friendly while being efficient, precise and very helpful. I would definitely go back here to book my next vacation.
Fantastic experience: Johnathan is so great...deal with him if you go therr
Fantastic experience: Great service, friendly staff.
Fantastic experience: Tyler Yee was great. Not only with booking my tickets but also reminding me of my flight as well as following up afterwards.
Positive experience: Staff was good
Fantastic experience: I have had such great customer service from Anna Crosby who has helped me with flight and cruise bookings so far. I have usually been the type of person to book things myself but with more complex travel plans and in trying new things, Anna has made it so easy for me. She is very responsive and provides great suggestions so she will continue to get my business! Thank you!
Fantastic experience: Anna has always been there for great travel info as well as support while we were on holidays. Especially when I ended up in hospital in Mexico! She helped with rescheduling flights and finding last minute hotels as well as airport services. Always a pleasure to deal with!
Fantastic experience: Anna Crosby was very helpful in booking my first trip outside North America. Working with her made planning this trip so easy and her advice and direction lead me to a well organized and stress free vacation. I highly recommend this Flight Centre!
Fantastic experience: I've been using Anna Crosby for all my travel plans (2- 4 times per year) for about four years now; she's AMAZING! Not only does she tirelessly follow up on every detail of my trips but she is always on the lookout for the best deals and/or ways to save her clients money. So far I've referred about 10 friends to her who have all been amazed by her dedication to making their trips the best they can be, just like me. I'm only giving Anna five stars because ten stars is not an option!!
Fantastic experience: I am ever so grateful I took the advise of a friend to use the services at Flight Centre. My customer experience was SO positive. All the staff I interacted with were kind, helpful, friendly and professional. Everyone! My travel plans were coordinated by Daniel Rodriguez and I would certainly recommend Daniel and I'll be visiting him again, for any future travel. He was wonderful to work with. Thank you again Daniel, for the superb customer service.
Hello Bobbie Holob, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton Street. We value and recognize exceptional service and have shared your review with Daniel's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your next travel adventure!
Fantastic experience: Usually I do my own bookings on-line. However this takes time and it's gotten more complicated. After doing some research, I decided to see what Flight Centre could do for me on an overseas flight. I was pleasantly surprised. I gave Artos the parameters and he did a great job providing me with viable options. I found the service to be prompt and found his knowledge to be excellent. And, I saved time. Hopefully all will go smoothly on our journey; notwithstanding, it's comforting to know that if something does go awry, we'll have a single point of contact to provide assistance.
Fantastic experience: Matthew was amazing! He helped me plan out a bit of a complicated trip for my honeymoon. We had to go back and forth a quiet a few times and he was always happy to help me make a number of changes. I even changed the number of days that we would be staying on the day I was suppose to book the trip and he stayed late at work to help me make the final changes. I do not travel often and was not used to having a travel agent and had been told by some people that I can plan the trip myself to make It cheaper for me and I did speak about that to Matthew. He advised me with the truth on how things could technically be cheaper but after our conversation, I realized that having a travel agent was the best way to go. I would highly recommend Matthew and his team for anyone looking for a get away as he was always prompt and fair with me. Thank you Matthew !
Fantastic experience: I had been searching online literally for weeks for a trip to Kenya over the holidays. Finally I found Flight Centre and even though I'm in Toronto I called and got Jenny Bosley in the Broughton Street office in BC. Jenny was amazing, she took the time to really hear my wants and needs and helped me find the perfect flight for a great price. She went over and above my expectations and even stayed after hours to help me out. Thank you Jenny and I highly recommend her and Flight Centre.
Hello Tina Trevellin, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton Street. We value and recognize exceptional service and have shared your review with Jenny's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your next travel adventure!
Fantastic experience: We had a very positive experience dealing with Nigel at this location. Nigel very patiently helped my wife and I as we picked a honeymoon destination and made some recommendations on locations and mult-location trips that we ultimately went ahead with and really added to our vacation. He was able to price match after we found one of the hotels cheaper by booking direct with them. He responded to emails on his day off and outside of office hours and it felt like he was taking personal responsibility to make sure the trip was a success. We ended up with a delay on our day of departure and Nigel offered help and assistance dealing with airlines and hotels and offers to help with any information to support an insurance claim which I felt was going above and beyond. We will definitely use this location and Nigel again for future vacation plans.
Fantastic experience: What a great experience dealing with the Staff at the Flight Centre Westside Village. Anna Crosby was awesome. I was trying to plan the perfect vacation for my family and I know that i had "hundreds of questions and requests". Anna dealt with all of them in a very professional and friendly manner. She never at anytime became frustrated with me and always seemed to be able to solve any issues or problems I had. The vacation she planned for my family at the Hard Rock Hotel Riviera Maya was out standing. The family had an awesome time and we are already planning on doing another trip to a different Hard Rock Hotel. When Anna was not available other staff members including Nigel and Bria were able to jump right in and help me. I would highly recommend Flight Centre Westside Village. First class service and extremely friendly and knowledgeable staff.
Fantastic experience: Tyler was SO accommodating and very patient when my family couldn't decided where to go. He took the time to price out various options for Mexico and Belize for us and was very fast with his responses during our email conversations. His polite manner an super positive attitude will have me booking through him again.
Fantastic experience: I received excellent service from Rachael Schilling at Flight Centre Juliet. From the moment I stepped into the office I was warmly greeted, and from there Rachael answered all my questions with a true knowledge and capability that was second to none. She is extremely well-versed in all things Mexico and took the time to understand exactly the type of holiday I was looking for. In my case, I have mobility issues and have to use a scooter. Rachael was able to answer all my questions and plan a trip for me that was perfectly suited to my needs. The trip ended up exceeding my expectations. I highly recommend Rachael and Flight Centre Juliet.
Fantastic experience: Amanda helped us develop our pre-trip planning. She aided us in customizing our itinerary from flights to tours. We were provided the opportunity to reject or approve changes. She shared her knowledge about the areas visited that assisted us in choosing tour options. Amanda is easy to work with and we look forward to working with her again and have her assist us in tailoring our next trip!
Fantastic experience: I'm not sure to what extent we could be much more pleased with the friendly, outgoing and focused professional service that we continue to receive from Michelle on each of our trips organized through the Flight Centre at the Hillside Mall. We always leave with smiles on our faces and a calm from knowing that plans have been made with our best interests in mind and that should we run into any unforeseen challenges on any trip, which typically doesn't happen, we are taken care of promptly and professionally. Thanks, Michelle. Thanks, Hillside Flight Centre
Fantastic experience: I am updating my review after I completed my booking with flight centre Juliet. 3 months ago, I was assisted by Tyler Yee where he handled all my questions over the live chat and sent me a complete quote. He kept in touch and followed up without being pushy. When I was ready to book I chose to deal with him over the local branch in my city. He remembered me and gave me the needed options to proceed. He was informative and easy to deal with. I can easily see myself giving him all my future business.
Fantastic experience: Artos was awesome! Super prompt/responsive and knowledgeable about options for our Mexico vacation.
Fantastic experience: Great experience with Rachael who helped research and book a wonderful trip to Mexico for our family.
Fantastic experience: Anna was amazing! She was very knowledgeable and made the whole experience so easy! I will be using her in the future for sure.
Fantastic experience: Friendly, great attention to detail....took their time to make sure, I was completely satisfied
Fantastic experience: Very friendly and helpful staff
Fantastic experience: Anna Crosby was fantastic to deal with. I was often tardy in my response and changed dates twice but she was wonderful to me and helped me with my fluid and frustrating schedule. Thanks Anna!
Fantastic experience: Great team! Very prompt, detailed, professional and insightful! Much thanks to Anna crosby especially for organising one of my biggest trips yet so perfectly! :)
Fantastic experience: I came across Tyler Yee when searching Galapagos islands tours online. He responded very fast and found the most effective route/tour that was perfectly suited to my specific interests. Tyler made the plan of my trip so easy and exciting!
Fantastic experience: I'd never used a service like this before but won't go without it in future. I recently booked 2 separate international trips with Anna's help and WOW, did she ever make it easy. Competitive prices, perfect options laid out for me (like she read my mind) and so simple - I don't think I'll waste any time trying to figure it out myself ever again!
Fantastic experience: My wife Fran and I have used Artos Low's services at Flight Centre for over seven years and 100 countries. Artos always finds the most cost effective routes, tours, and accommodation and customizes our travel according to our specific needs. He offers great advice on routing, digs out numerous discounts, and helps us if we run into any snags during our trips. His friendly, professional approach is most welcome considering all travel has some element of stress. Artos on your team is the best insurance a traveller can have in our opinion.
Fantastic experience: Manager Matthew Weagle willingly took on a big challenge from a customer who lives in Richmond...... how to best route a 7 week business and personal adventure through 12 destinations including major centres in Australia, New Zealand, and Indonesia? If that wasn’t enough, what does other routing through Raratonga, Fiji, Tonga, Vanuatu, New Caledonia, and Hawaii look like with so many code shares and time zones? Mathew diligently researched everything and collaboratively worked with me to complete an affordable and common sense itinerary. Any journey has small glitches but I am happy to recommend Matthew for any complex international travel itinerary. Thanks for making the positive difference that resulted in a very successful 7 week trip ! Until the next time..... Blake
Fantastic experience: Artos Low definitely loves what he does! I have booked with him twice now and the experience was painless, efficient and fun. I have referred friends to Artos and they had the same great experience that I did. It is so nice to know that no detail gets overlooked and I feel well taken care of. Booking your next vacation? Book with Artos Low at Flight Centre Juliet.
Fantastic experience: Friend works there and cheap flights and friendly service
Positive experience: I’ve satisfied my travel needs a number of times at this outlet and been happy each time. Prices are reasonable even for insurance and agent seem knowledgeable....ran into trouble once during my overseas trip....emailed the agent here at hillside and problems were resolved.
Fantastic experience: Anna went above and beyond helping us with our trip last year we had to go back for booking and advise this year. Also she found cheaper and more convenient flights than I was able to find previously looking. Would recommend going with the pros
Fantastic experience: I came to Artos Low with a vague plan in my burnt-out Dad-mind: I want to go here and here, neither of which are connected, and I want to do it easily and as simply as possible. Oh, and with the bare minimum of connections so I wouldn’t lose a child mid-way on the trip. To complicate things further, all plans had to be OK’ed by my wife, so we’ll play a game of “telephone” along the way because you can never get both of us on the phone at the same time. Artos, quite simply, blew my mind. He came up with a trip plan quickly, then every time I moved the goal posts, he instantly found more options for us. After an untold number of back & forths, Artos came up with a plan that was spectacular. It hit all the parameters we wanted, was a great price, and we booked instantly. I never appreciated the wealth of knowledge and patience that a travel agent must have, and Artos has both in excess. He knows the beaches, the companies, the hotels, everything. And then can withstand multiple elementary questions and nudge you gently back in the right direction. I don’t know why I waited so long to use a travel agent. Why am I spending time looking at 17 different travel sites, when Artos has it all at his finger tips, and does all the work for me? Having a travel plan presented to you is so much easier than getting lost in Google. Cannot recommend highly enough.
Fantastic experience: We just returned home from a special trip to Las Vegas and everything went so smoothly. Kim Clark booked flights, hotel, limo for us and it was so easy and convenient. I recommend Kim to everyone, she gets good deals and everything is taken care of.
Hello Linda Turner, Thank you for sharing with us your review and booking experience at Flight Centre Broughton Street. We appreciate you taking the time to give us this feedback on your recent trip to Las Vegas and look forward to being a part of your future travel plans.
Fantastic experience: We were helped by Amanda Wise in the planning of our 25th anniversary and family trip to Europe. She helped us with a complicated travel situatuon and made it happen without any problem Thanks very much Amanda!
Fantastic experience: Bria Sharpe helped us book our first international family vacation. She was happy to answer all of our questions and went above and beyond. Fantastic experience, I would highly recommend this flight center and Bria. Thanks again!
Fantastic experience: Anna Crosby was exceptional in getting myself and eleven buddies down to Vegas. Best flight..nice hotels. All good, thanks Anna
Negative experience: Not pleased with the service, Tyler looked dissatisfied with his job or just bored. He never sent my e-tickets. I had to call back, this time spoke with Courtney, she was absolutely wonderful, she apologized for the delay and I got my tickets immediately. Thank you Courtney
Fantastic experience: I just booked a safari trip with Dave and he was incredible help! This is my second booking with him. The first one was back in February when I planned a trip to India. It was quite overwhelming to be doing all the planning to India, but a friend of mine recommended me to Dave and suddenly all the stress was removed and everything was smooth sailing. So, when this upcoming trip to Africa came up, I immediately reached out to Dave. He's super knowledgable, friendly and on top of things. Definitely will be going to him for all of my travels and referring all my friends and family to him!
Fantastic experience: I’ve had the pleasure of being helped by Sophie Ward at Flight Center in planning multiple trips. For every trip that I look at she offers up suggestions of similar cities as other options. But if I’m set on a location, she then goes out of her way to search different trips/ excursions that she thinks I would enjoy based off her talking to me and getting to know what I look for when I go on vacation. If you’re looking for a travel agent who will go out of her way to ensure you have the best trip possible you should definitely go see Sophie!!
Positive experience: I'm terrible at booking my own flights. This place is so helpful. One stop travel shopping.
Hello Alex Mckinnon, Thank you for posting your positive review. We here at Flight Centre Broughton Street are committed to providing high-quality customer service and we’re thrilled to hear that we delivered!
Fantastic experience: Michelle was fantastic! She was prompt, courteous and able to work around our hectic schedules. She found a much better rate than ones I had seen advertised online. Great job!
Fantastic experience: Tyler Yee was awesome to work with!!! Very helpful as I was traveling with family 1 being my elderly mother. He made sure we had everything we needed & checked up on us before we left & after we got back. Very friendly & knowledgeable, highly recommend him!!!
Fantastic experience: Jenny Bosley from Flight centre couldn't have done more outstanding job in getting us a wonderful itinary on our first cruise together..it is a dream come true and cant wait to see beautiful scenery and making lovely memories...Jenny was so efficient and effortlessly made our wishes come true!! She is truly an amazing employee and did an awesome job!!
Hello A Google User, Thank you for posting your positive review. We here at Flight Centre Broughton Street are committed to providing high-quality customer service and we’re thrilled to hear that we delivered!
Fantastic experience: Good experience at Flight Center Hillside today. Lauren Szevics is a very professional travel consultant, very nice and patient!
Fantastic experience: Michelle is super helpful and patient with me and all of my questions!
Fantastic experience: super helpful and friendly staff. They are very patient and polite. I would recommend Jennifer, as she is super cool and takes time to tailor your tour.. Great service all around.. best location in Victoria.
Hello Abhishek Majumder, Thank you for taking the time to provide us with your feedback and experience at Flight Centre Broughton Street. We value and recognize exceptional service and have shared your review with Jennifer's Regional Manager and all our staff. Thanks again, and we look forward to being a part of your next travel adventure!
Fantastic experience: Michelle was incredibly helpful and walked us through a number of options for our vacation - thanks so much Michelle!
Positive experience: Great advice from Sophie Ward at the Westside Village store. Our trip planning really has been easy with all her help.
Positive experience: Was entitled to compensation due to flight delay. Daniel Rodriguez was most helpful and continued to guide us toward receiving compensation. Most grateful. Great service all around.
Hello Mavis, thank you for your review. We're sorry to hear that your flight was delayed but we are glad that Daniel was there to help you along the way. We look forward to helping you with your future trips.
Fantastic experience: Artos was very professional, pleasant and quick with arranging my trips. He was knowledgeable and very customer service oriented. A very pleasant experience!
Negative experience: If you have a day and a picnic basket come here cause you will be in for a long wait. I did my own online and it was faster and I didn’t have to sit there listening to staff chatting to others about their gardens and weather.
We appreciate your review. Flight Centre values our client’s feedback and always takes it into consideration to improve our service going forward.
Fantastic experience: I always go to Emily for my travel needs - great service!
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