Expedia Cruises
Information about Expedia Cruises
Opening hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Visit our Vacation Planning Center here in the Westshore located at Langford Center by Fairway Market. We are the #1 Travel Agency to assist in navigating spectacular vacation experiences! Although, we specialize in Cruises we have it all - All Inclusive, weddings, safari, and custom experiences. Our team at Expedia Cruises in the Westshore will offer advice you can trust, and is here before ,during and after your vacation. A most important benefit these days - a team behind you when you travel! Come on by and meet the team!
Our comment from TraTraTravel about Expedia Cruises:
Expedia Cruises in Westshore, Canada, is renowned for its exceptional customer service and dedicated travel agents, including the remarkable Lenora Perry and Greg Chow. Customers frequently highlight their knowledge, professionalism, and ability to address any inquiries, making every travel experience seamless and enjoyable. Many clients appreciate Lenora's patience and thoroughness in planning their trips, ensuring every detail is taken care of, from cruise bookings to insurance needs. Greg, on the other hand, receives accolades for his swift and efficient service, often achieving better prices than online options.
With a solid reputation built over many years, Expedia Cruises Westshore excels in organizing both cruises and land travel, turning holiday dreams into reality. Customers express gratitude for the agents' ability to navigate through challenges, such as cancellations due to COVID-19, providing timely updates and ensuring refunds when necessary.
Key highlights of Expedia Cruises include:
- Exceptional customer service - Agents like Lenora and Greg provide thorough and attentive support.
- In-depth travel knowledge - Customers appreciate the agents' insights and suggestions, making planning easier.
- Reliability and support - Clients feel secure knowing their travel needs are managed by professionals.
While there have been occasional wait times due to high demand, the overwhelming sentiment is one of satisfaction and loyalty, with many clients returning for future travel needs. Choose Expedia Cruises Westshore for your next adventure and experience the difference!
Expedia Cruises: Reviews
Fantastic experience: Greg has been fast, knowledgeable, easily accessible and very accommodating in assisting us with our cruise for three couples all living in different cities. Thanks Greg!
Fantastic experience: As this being the first time travelling solo and only being the 2nd time travelling I was well assured with confidence all the necessities that’s involved when travelling was taken care of and explained to me. Lenora Perry was very patient with all the questions I had and understanding my nervousness which helped me destress. I now feel confident in where I’m going and all In all the amenities taken care of.
Thank you so much for your kind words! We're thrilled to hear that Lenora made your experience stress-free and helped you feel confident on your solo adventure. It's wonderful to know she was able to answer all your questions and ease any nervousness. Wishing you an amazing time on your trip!
Fantastic experience: Lenora was amazing!!! She was not only extremely pleasant to deal with but very thorough and detailed in helping me organize my birthday cruise. No question was too small and I never felt rushed or unheard. She makes it all seem effortless.
Thank you so very much for your 5* review of Lenora's service! How exciting to be planning your birthday cruise. We are thrilled you had such a great experience with Lenora. Lenora is very appreciative of your kind words!
Fantastic experience: As first time travelers, Lenora was amazing and i really appreciated all the little details were taken care of and communicated...right down to what to bring and carry on bags to hold fluids. Our cruise with Scenic was truly memorable and excursions fantastic. We really felt like royalty. I look forward to booking again
Thank you so much for your kind words and 5* review! We're thrilled to hear that Lenora made your first travel experience exceptional and that you enjoyed every detail of your Scenic cruise. We look forward to welcoming you back for another memorable adventure soon!
Fantastic experience: Our travel agent was very informative. I went to 2 other agencies prior to Expedia Cruises and Lenora’s customer service superseded that of the others. She was considerate and explained everything in great detail. I highly recommend her!!
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that Lenora provided you with exceptional service and that you found her to be considerate and thorough in her explanations. Your recommendation means a lot to Lenora, and we’re delighted that you chose Expedia Cruises for your travel needs.
Fantastic experience: Greg has been fantastic to work with! He has booked three of our cruises and we are looking to book our fourth cruise with him since he does all the legwork and finds us the great pricing. He stays in touch throughout the process and makes it all so easy. Thanks, Greg!
Thank you so much for taking the time to leave this 5* review for Greg! We are thrilled you are on your 4th cruise and that Greg makes it all so easy. Here's to many more ~ Bon Voyage!
Fantastic experience: My Brother and I spent a lot of time online trying to get the best price for what was researched as our cruise. We gave up and decided to try Expedia Cruises. We dealt with Greg and he was awesome. Very objective, listened then directed us to exactly what we were looking for. And at a better price than online. I will go back to Expedia for my next booking.
Thank you for choosing Expedia Cruises, and for taking the time to share your experience! We're thrilled to hear that Greg provided you with exceptional service and helped you find the perfect cruise at a great price. We can't wait to assist you with your next booking adventure! ⚓
Fantastic experience: Every few years, we band together with a group of random friends and go on a cruise. With some couples, some family and some single. We had a group of 9. It’s a next to impossible to organize, but Greg Chow jumped at the opportunity as he is a seasoned cruiser. With limited information at his disposal, because only 2 of the 9 travellers were at his desk, he immediately got on task, and by the end of our visit, we had all of the information for our cruise. The price of the cruise was also less than anything I had tried to do online. Sighing 24 hours the cruise was officially booked with a deposit to secure all rooms. Hats off to Greg for his excellent and prompt service. The following day after booking, we even landed another couple who wanted to join us on our cruise. Greg made that happen immediately and we are now good to go. Besides being efficient, he is also a good guy!!
Thank you so much for your glowing review! We're thrilled to hear that Greg provided you with excellent service and made your cruise booking experience smooth and efficient. We appreciate your kind words and look forward to welcoming you all onboard for an unforgettable voyage! ⚓ #HappyCruising"
Fantastic experience: I have been dealing with Lenora Perry at Expedia Cruises on Goldstream and couldn't be happier. She has gone above and beyond when she has booked several vacations for me. She is very informative and has never let me down. Between getting great flight times and connections as well as resorts the have surpassed my expectations.
Thank you so much for your 5* review for Lenora Perry. She is one of the very best in our industry and we are so thrilled you took the time to leave such wonderful comments in your review. Thank you!
Fantastic experience: Lenora was great to make sure all area concerning my trip was covered.
Thank you for leaving this 5* review for Lenora. She is very appreciative you took the time to leave this review. Thank you!
Fantastic experience: Greg provided knowledgeable and friendly service. He helped navigate my first cruise and I am so excited.
Thank you very much Rhonda for this 5* review and shout out for Greg Chow's service. We are so excited to hear this is a first cruise for you and Greg appreciates you choosing Expedia Cruises Westshore. Here's to many more!
Fantastic experience: Lenora is the best. She is knowledgeable and very helpful with bookings. I would highly recommend her for all your cruising needs.
Thank you for your 5* review of Lenora's service and the recommendation of her for all your cruising needs! We appreciate you taking the time to add these wonderful comments.
Fantastic experience: I was super impressed by Lenora! She was quick and efficient getting out booking done. I would recommend her without hesitation whether you are an experienced traveler/cruiser or if you are new to the whole thing. Thank you!
Thank you so much for your 5* review of Lenora Perry. We truly appreciate you taking the time to write this glowing review of her service. Happy Travels!
Fantastic experience: Our travel agent is Matthew Sheldrake and he has been the most pleasant agent we have ever dealt with. Matthew is very pleasant and every time we had a question he was quick to assist us via email. He also booked our hotels and everythign we asked of him to make it much easier and planned for us. I would highly recommend Matthew, he is at the Goldstream location in the Westshore. We will certainly recommend Matthew to family and friends and we will contact him in the future for more cruises. Thanks so much Matthew:) Barry and Cindy
Fantastic experience: Vacation Consultant Matthew Sheldrake helped me plan my dream vacation and I could not be more grateful! He went above and beyond to understand my vision and bring it to life. He was enthusiastic, flexible, patient, professional, and provided incredible customer service! I would highly recommend Matthew for all of your travel needs!
Thank you for taking the time to leave a 5* review for our agent, Matthew Sheldrake. We are thrilled to hear you would highly recommend him and Matthew appreciates your review! Here's to more travels!
Fantastic experience: I cannot state enough how helpful Matthew and Lisa are at Expedia Cruises to ensure that my non for profit company can travel with ease!! 10/10 service, Matthew was quick and efficient, found some amazing deals and best of all it was stress free! Will be coming back for all our travel needs!
Thank you so much for taking the time to write this 5* review of Matthew Sheldrake and Lisa Adams. Proud to hear that the team assisted as best they could in a not so typical inquiry for your company! We look forward to working with you again on future travel plans! Best of luck in the race!
Fantastic experience: I have been dealing with Expedia Cruises in Langford (Westshore) for years and the service has been excellent. Once again, our trusted agent Lenora Perry did a fantastic job putting together a great package for 2024 with flights and hotels as well as the cruise itself in less than 48 hrs. Well done!
Thank you so much for your 5* review of our agency and of course your trusted agent Lenora. How excited we were to read your review! Lenora thanks you very much and looks forward to talking travel again with you soon.
Fantastic experience: Greg provided excellent service and is a pleasure to work with. All questions answered and followed up.
Thank you so much for your 5* review of our agent, Greg Chow! We appreciate you taking the time to do so and Greg is thrilled by your comments! Thanks again.
Fantastic experience: I had an incredible experience booking a cruise with Raeleen! Her exceptional service really stood out - she listened to my preferences, provided expert guidance, and made the booking process seamless. I highly recommend her for her outstanding service and commitment to customer satisfaction. She will be my go-to for all future cruise bookings!
Thank you for taking the time to recognize our agent, Raeleen! How exciting to read that she is your "go to" for future cruise bookings. Raeleen thanks you for this 5* review!
Fantastic experience: From the first meeting I had with Lenora to talk about my ideas for a vacation she was immediately on board and put together the perfect itinerary for us. The pre cruise hotel was amazing as was the post cruise hotel. Her knowledge of the areas made her recommendations the perfect match for us. Lenora is an excellent communicator and will keep you updated on anything you need to do and quickly answer any questions you may have. I highly recommend Lenora!
Thank you so much for your 5* review for Lenora! How exciting to read your comments and how fabulous you posted pictures, we love that. Lenora looks forward to working with you again soon and thank you again for taking the time to leave a review.
Fantastic experience: Greg Chow provides great service and knowledge. He went out of his way to ensure our recent Alaskan cruise was enjoyable and hassle-free. I would highly recommend that anyone making travel plans contact Greg first.
Thank you for your 5* review of Greg's service and the recommendation of him for all your cruising needs! We appreciate you taking the time to add these wonderful comments.
Negative experience: Multiple hiccups along the way! But when a client request an in person appointment at your earliest convenience please don't assume the worst and try to prevent them from doing so. It sounds dismissive Especially if a service was paid for.
Thank you for your review. In addition to emailing the options the agent spoke with you on the phone today to explain there was nothing more to be done in person until you were ready to confirm the reservation. This was to save you an unnecessary trip into the office. We thank you for thinking of us and wish you all the best with your upcoming travel plans.
Positive experience: Ongoing..very good service and a lot of enthusiasm makes planning my vacation exciting and inspiring!
Thank you so much for your review of our service and especially love to hear our guest experience is inspiring. Here's to many more vacations!
Fantastic experience: Greg Chow is an awesome travel agent. Has been there for us every step of the trip. Can't thank him enough for everything he has done and the information he has shared with us. We will definitely recommend his services to friends who are looking for a travel agent.
Thank you so much for your 5* review for our agent, Greg Chow. We think he's pretty awesome. We are sure Greg will appreciate your wonderful comments and any referrals. Thank you!
Fantastic experience: We ran into a situation where our flights were canceled… Our agent Lenora found out about this and she was able to work a miracle. She spent hours making all the changes to ensure we were happy/satisfied with the outcome. This was not an easy fix… We are travelling with a family of 11 from different areas and different needs…and so took a lot of work. Lenora kept us updated and posted along the way and would always reply immediately. Beyond impressed!!
Fantastic experience: A friend recommended Lenora Perry and I’m so glad that we found her. We’ve only just begun our travel arrangements for a “once in a lifetime vacation” that requires a great deal of knowledge and attention. Lenora has impressed us from the very first contact. She is exceptionally prompt, very professional and has provided valuable guidance in selecting the best coverage to insure our trip is protected. We are looking forward to the rest of the exciting plans and we’re confident that Lenora is the best person to work with. She doesn’t mind our barrage of questions and cheerfully takes care of every detail. A real Gem of a Travel Consultant!!
Thank you so much for your 5* google review with such kind words of your experience with Lenora. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have this such a knowledgeable and professional Travel Agent on our team. How exciting you found Lenora for your once in a lifetime vacation. Look forward to hearing all about it!
Fantastic experience: Lenora at Expedia promptly figured out the best, easiest, get-there-in-one-day travel arrangements for me. She was a phone call away and changed our seats when we needed that. And she is personally delightful!
Thank you so much for your 5* review of Lenora! Thank you for using a Travel agent. Lenora appreciates your kind words and your business. l She looks forward to working with you again!
Fantastic experience: We just booked our all-inclusive vacation with Lenora Perry at the Goldstream Ave branch in Langford, and we were so pleased with her guidance; and we so appreciated her patience, kindness and knowledge explaining all about travelling during a pandemic and what insurances we need. Was just so nice to leave the booking to Lenora and know she will be there to help us before, during and after our vacation if we need to reach out to her! Bring on the fun in the
Thank you so much for taking the time to write this 5* review for our fabulous Travel Agent, Lenora Perry. We are so lucky to have her on our team and her knowledge coupled with the guest experience is what we pride ourselves on. Have so much fun and enjoy that vacation!
Fantastic experience: Lenora has a very friendly personality which makes it easy and enjoyable to work with her. She is very professional in listening to what I am asking for and then providing choices for me to choose from. (and there are a lot of them because of the length of our cruise). She is quick to respond to my emails, something I really appreciate. I recommend her highly! (Your travel will be made easier by having her as your travel agent! )
Thank you so very much for this 5* review of Lenora. We are so lucky to have her on our team to continue her wonderful service, share her travel experiences with repeat and new clients. We thank you for taking the time to write this post and Lenora is most grateful for your kind words.
Fantastic experience: Great professional advice and attention to detail
Thank you so much for your 5* review. We love to hear these comments and so appreciate you taking the time to post it on our page!
Fantastic experience: Greg is an absolute gem. I’m always the DIY Trip planner but my mind has been changed. Amazing service!
Thank you so much for you 5* review for our agent Greg! WOW a DIY and now SOLD on his service. A perfect story in the benefits of using a Travel Agent. Here's to more travel in 2023 as we thank you for supporting local business.
Fantastic experience: Lenora is phenomenal!!
Thank you so much for your 5* review! Lenora appreciates your kind words and recognition of a terrific experience in planning your vacation.
Fantastic experience: Awesome professional cruise planning. Go that extra mile to meet your needs and quickly.
Thank you so much for your 5* review! Lenora appreciates your kind words and recognition of a terrific experience in planning your cruise vacation.
Fantastic experience: Greg wit Expedia is one of the best travel agents He works wonders at making your holiday perfect I would recommend his services to anyone wanting to book a cruise
Thank you so much for your 5* review for Greg! We are thrilled to have him as part of our team and can't thank you enough for taking the time to write a review. It means a lot for our office and especially Greg.
Fantastic experience: Lenora is a pleasure to work with - extremely patient in these challenging time. Satisfaction on every request.
Thank you so very much for this 5* review of Lenora. We are so lucky to have her on our team to continue her wonderful service. Thank you for taking the time to write this post and Lenora is most grateful for your kind words.
Fantastic experience: Lenora guided us through booking our first cruise in September 2019 - every question we had was answered in a timely manner and no question was too small. She gave us valuable information which helped make our cruise memorable. We will be in touch with Lenora once the ships are sailing again to book another Alaskan cruise. First class service all the way.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: We booked a cruise (pre Co-Vid), through Expedia Cruises, with Lisa Adams. This turned out to be the trip of a lifetime and was an amazing value. Lisa planned an fantastic trip through the Caribbean for us that was absolutely unforgettable. It was my first cruise and now I'm hooked! Once life returns to normal, I highly recommend Expedia Cruises for your next travel adventure. With Lisa's expertise and attention to detail, you'll be in good hands.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Thank you Raeleen. Having to cancel our vacation was heart breaking but you made it seamless. Your friendly enthusiasm in planning our family holiday were outstanding. Your knowledge of all the essential covid protocols, and insurances we would need as well as keeping in touch with us about any questions we might have was very reassuring. We cannot wait to make more travel dreams with you.
Thank you so much for your kind words for our Travel Advisor Raeleen. We too are sad to hear of your cancellation but hope you will be able to travel in the near future. Thank you so very much for taking the time to write this 5 star review! Happy Holidays
Fantastic experience: Raeleen Baxter at Expedia did a great job organizing and booking our 10 day Southern Caribbean cruise last year. She was very friendly, organized and detail oriented. I would highly recommend her for all your booking needs. I appreciate great service and Raeleen didn't disappoint. Thanks again Raeleen.
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Raeleen is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: Lenora has booked several trips for us. She provides great service and her attention to detail ensured each of our trips were well planned and enjoyed without any issues. She makes herself available for the smallest of travel questions and always responds promptly in a very personable and pleasant way. I highly recommend planning your next adventure with her.
Thank you so very much for this 5* review of Lenora. We are so lucky to have her on our team to continue her wonderful service, share her travel experiences with repeat and new clients. We thank you for taking the time and Lenora is most grateful for your kind words. Here's to travelling soon!!
Fantastic experience: Like most of you, I am soooo missing travelling right now! I had two cruises that were cancelled due to COVID-19 for 2020. Luckily I have Lenora Perry, an avid traveller herself, looking after me. She has continued to keep in touch with me throughout this pandemic with various options that were and are available to me. I have chosen to keep the cruise credits and feel confident that Lenora will assist me in finding the right cruise for myself and my husband. Lenora and I go way back to when she worked for Sears Travel. When Sears travel became no longer, Lenora switch to Expedia Cruise Chip Centre. A win for the both of us.
Thank you so very much for this 5* review of Lenora. We are so lucky to have her on our team to continue her wonderful service, share her travel experiences with repeat and new clients. We thank you for taking the time to write this post and Lenora is most grateful for your kind words. Here's to travelling soon!!
Fantastic experience: I've always booked my cruises through Lenora Perry at Westshore. She's truly knowledgeable about a variety of travel experiences, and makes sure you get the most out of these travel adventures. Whenever I've visited the travel office, the staff are welcoming,friendly and accommodating.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: I highly recommend Expedia Cruises Westshore. Lenora Perry is amazing, she has always booked my vacations for our family. She is very professional and committed to serve our every need, she has always gone above and beyond my expectations. I look forward to booking with Lenora again in the future.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Heather Lavender went above and beyond planning our trip. We have 5 people flying different days and from 3 different cities. Not only did she link us up with matching flights the price and cancellation policy is great. If you want your trip planned with ease, Heather is your gal!
Thank so much for taking the time to write this post about our agent Heather. We are thrilled by your comments as I am sure Heather will be. Thank you for supporting local business and here's to travelling again soon.
Fantastic experience: We had the pleasure of book our Christmas 2020 Mexican family trip with travel agent, Heather Lavender. This was not just a simple booking, with Heather's help we were able to make memories that will last a lifetime. Our booking consisted of 18 adults and 4 children, this was no easy feat. Heather's expertise allowed to a stress free booking and ensured the trip was just as we hoped it would be - perfect. It is unanimous, our group would highly recommend Heather and cannot wait to work with her again in the future (finger crossed soon)
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Heather is especially grateful for your glowing review. We are very lucky to have her on our team. Thanks again!
Fantastic experience: Strongly recommend this company. Staff are great. I have been a client of Lenora's for many years now and have never had any complaints. She is always professional, informative and prompt to respond to any inquiries. With all the cruise cancellations in 2020 and beyond they have understandably been extremely busy however she has always kept me informed of any travel requirements, changes, or calls just to keep in touch. I wouldn't even think of going anywhere else
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Amanda was amazing! She is so great to work with and super nice I can't wait for my trip!
Thank you so much for this 5* star review for Amanda. We greatly appreciate you taking the time to leave us your review and your great comments about your experience booking with Amanda. We are lucky to have Amanda on our team
Fantastic experience: Just booked a vacation through Heather! She was amazing and dropped everything to get us booked quickly and efficiently! Highly recommend booking with Heather!
Thank you for this 5* review of our agent Heather. Great to hear that you are all booked and excited to travel again. We are thrilled to have Heather on our Expedia Cruises team!
Fantastic experience: Greg Chow has been more than helpful in assisting us with our cruise planning. I would work with him again in a heartbeat!!
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Greg is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: due to covid decided to change honeymoon cruise from 2020 to 2021.Then further covid related restriction happened in 2021,that resulted in canceling are trip.But with the help of Expedia Westshore and their excellent staff they were able to get a refund . A huge relief to me and my new wife,many thank,s stay safe
Thank you so much for your 5* review and kind words. We here at Expedia Cruises strive to provide the service you speak of. It is so great to hear that we delivered! Thanks for taking the time to post this recommendation.
Fantastic experience: We have been working with Amanda and Janice for years. Even after we moved, they still work with us and we are so happy for that. We tried other companies in our new home town and found that the knowledge and customer service provided by the Westshore location is by far superior.
Thank you so much for your 5* review and kind words. We here at Expedia Cruises strive to provide the service you speak of. It is so great to hear that we delivered! Thanks for taking the time to post this recommendation.
Fantastic experience: I strongly recommend this company. Heather helped myself and my husband plan our honeymoon. She was very patient with us even though our plan changed a few times and we were a little unsure the best way to make our money work for us. She is awesome! Look forward to using her again in the future. You won't be disappointed with her help.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Heather is especially grateful for your glowing review. We are very lucky to have such a professional Travel Agent on our team. Thanks again!
Fantastic experience: My husband and I utilized the services of Raeleen Baxter of Expedia Westshore. She looked after all of our needs and answered all of our questions. Raeleen has now booked two cruises for us as well as pre and post cruise hotels. Even with the pandemic, she was able to book our next cruise and sold us on the cancel for any reason insurance. Raeleen and I met through golfing and thought we'd give her a try and now we will continue with her services. We used to book everything ourselves but she took the stress out of it all for us. Thank you Raeleen!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Raeleen is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: Heather Lavender was a wonderful help planning and booking our trip to Disneyland. She was well versed in the area and offers so that we had the best trip for us. I appreciated her help and knowledge. She has also been wonderful answering all my questions about cruises and other vacations and when the world is right again I can’t wait to book our next trip with her. Thanks, Heather!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Heather is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: I have been booking our cruises with Amanda Strobl for the past 8 years and highly recommend her. Amanda has always been courteous, friendly and very knowledgable in all areas of the cruise industry. I do not hesitate to call Amanda with any questions I have regarding different cruise deals that I am interested in and feel confident that Amanda has our best interests when she is doing our bookings. She knows our cabin preference and which decks on the different ships we have cruised on and has never disappointed us with her suggestions.
Thank you so much for your google review.We here at Expedia Cruises Westshore appreciate you taking the time to write it. Amanda is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent. Thanks again
Fantastic experience: Expedia Cruises Westshore provides excellent and professional service. We have dealt with Lenora Perry for many years and she has always anticipated our every travel need. On the rare occasion when she was not available, her associates leapt in and provided the same exemplary service that Lenora is known for.
Thank you very much for the five star review for Lenora! As a professional in the industry for over 25 years her commitment to customer service shines through on a daily basis and we are thrilled she is part of our team. Proud to hear that the team stepped up when required. Here's to travelling again soon ;)
Fantastic experience: Lisa Adams is an outstanding travel agent who was put to the test in March 2020 when our Oceania ship was refused landing in Lima, Peru. We had no Covid on board but each new docking got cancelled for 10 days on the seas and Lisa cancelled and rebooked flights several times. And when we finally landed in Toronto she got us a hotel. She spent all these hours on the phone while she was planning a party for her child’s 19th birthday and on a weekend! She has been helpful on many trips and land tour. I feel so safe booking with her as I know she will be there for me when I’m travelling. Thank you Lisa!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: Heather booked our family trip last February/March 2020 to Central America. When the borders closed (due to COVID) we were stuck in El Salvador and she worked ENDLESSLY to get us home. Between check ins on our mental health, continual (LONG!) phone calls to many airlines and researching all the options to get us home she was able to eventually figure out a solution. She went above and beyond, and we owe so much to her! I would recommend Heather for any travel needs and will be booking all future travel with her ❤️ Heather is truly the BEST.
Thank you so much for the 5* review! We here at Expedia Cruises and especially Heather, appreciate you taking the time to post about your recent experience. Heather is here for all your travel needs when you are ready!
Fantastic experience: My experience with Expedia Cruises Westshore has been exemplary! I was booking a cruise last year for a friend's wedding and one agent in particular, Robin Painter-Hudson, resonated with our needs. She was professional, courteous and very knowledgeable. Her passion for her work and helping us to get the best experience possible really impressed us!! We will not hesitate to call Robin again once we are allowed to travel and I suggest contacting her to anyone reading this as well.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: My travel consultant, Laura Kinloch, has done a great job of keeping me informed of virtual events during the pandemic. I appreciate the virtual events where I can safely see and dream of going to a new location and I now have a few new spots to add to my bucket list. She has informed me of new offers that have come up and has cheerfully answered any questions I have. She has also helped me access travel credits that I have and will be used when travelling is safe again. It is wonderful to have someone I can fully trust looking out for my needs. When the government declares it is safe to travel again I know that Laura will be there for me and will help me book my next journey. Marj Hodges
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review.Laura is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you so much.
Fantastic experience: We love working with Lenora! She was such a terrific resource last March when our cruise was cancelled. She looked after us and continues to look after us! I go to her now for our cruise needs. She is always professional, committed to excellence in service and does so with a personal touch. Even during These past months, she is always available via email. I appreciate her commitment to a high standard and look forward to working with her for many years to come.
Thank you very much for the five star review for Lenora! As a professional in the industry for over 25 years her commitment to customer service shines through on a daily basis and we are thrilled she is part of our team. Here's to travelling again soon ;)
Fantastic experience: Lisa Adams helped us to arrange a trip of a lifetime around the southern tip of South America! Ourselves and 8 other fellow mariner friends, took a cruise around the Horn and it was absolutely amazing! So many great experiences and the cruise itself was fabulous! Thank you Lisa!!!
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your glowing review. We are very lucky to have such a professional Travel Agent on our team. Thanks again!
Fantastic experience: Expedia Cruises Westshore has been our travel agency since 2014 and have been always been top notch. We don't know why anyone would not deal with an agency as they know all the ins and outs of the travel business to give you the best total travel experience. Expedia Cruises Westshore (and Aya our personal agent) has been absolutely great to deal with, they get us great deals we could never get on our own and are always there to help in any way possible. We can't give them recommend them enough and being local, it feels great to support them.
What a fabulous review - THANK YOU SO MUCH! We appreciate you taking the time to post a five star review calling out your Travel Agent and our business. Aya has been an agent for many years sharing her expertise with clients and we are thrilled she is part of our team. Fantastic call out for supporting local business in a time when we most need it. Here's to 2021 travels
Fantastic experience: Robin was AMAZING, she planned and booked our trip from beginning to end, she thought of all the little things that would make our vacation even better. Robin gave us fantastic tips about being on the ship, so helpful. I would highly recommend Robin and will be using her to book our next cruise. Thanks for making our vacation an unforgettable experience.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Our family used Heather Lavender to book all 10 of us to Seattle for a weekend to celebrate my Mom’s 70th Birthday. She had to accommodate 3 generations, many interests and get it organized to fit a few schedules!! We had a blast! All the details were taken care of, no issues, we loved the hotel and location. And it was all on budget! The best part was how she had the paperwork organized for going over the border and many hotel rooms. Less work for us and more time for fun.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Heather is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: Heather organized the flights for a group of friends. We were to fly from Victoria to New York City in May of 2020. Unfortunately, our trip had to be canceled, due to the global pandemic, and Heather took care of all the details. She ensured that we received a travel credit, which was appreciated. She did an awesome job coordinating the needs of five people.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Heather is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: We have always booked our travel with Lenora. We don’t live in BC any longer but wouldn’t consider going anywhere else. She’s just a phone call away for all our travel needs. Extremely knowledgeable, helpful and has excellent suggestions. She’s always gone above and beyond with any requests and has always ensured our bookings are worry free. Even with this year of Covid we had trips booked that Lenora was able to help us navigate through to get full refunds quite easily while we had friends that only received credits at best because they had booked trips themselves online! I strongly recommend Lenora for all your travel needs.
Thank you very much for the five star review for Lenora! As a professional in the industry for over 25 years her commitment to customer service shines through on a daily basis and we are thrilled she is part of our team. Here's to travelling again soon ;)
Fantastic experience: I used to book my own travel until I spoke with Greg Chow at Expedia Westshore. He takes the guess work out of pricing, solid advice on excursions and is an avid Traveller himself so is very excited to help you get the best out of your vacation planning. Greg helped me get a fantastic price for my cruise (and the extras that went with it) and when COVID hit he was there to help understand the changes and helped get my refund/rebooking done professionally and fast. I highly recommend using a travel agent now especially with all the current travel restrictions and Greg Chow is amazing.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Greg is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: Expedia Cruiseship Westshore, in particularly our representative Lisa Adams, have been a huge asset in supporting our travel dreams. Lisa has lots of experience to guide us in the right direction (and away from making the wrong decision), not only as it relates to cruises but also land trips to Egypt, S. America and Europe. She was instrumental in getting a major refund on a trip that ended up being less than what we had expected. Being on Lisa's newsletter list has ensured that we are always kept informed about the opportunity to visit cruise ships that visit Victoria and we have been invited to larger experience events.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write such a wonderful post. Lisa is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: During this terrible year of travel cancellations, we had to cancel a dream trip. Lenora and the other agents we're very helpful, handling all the insurance claims, and happily we were able to recoup all the payments we made. They have always been accessible and pleasant through this whole ordeal. Hopefully we will be able to book a new trip with them when it's safe to go again
Thank you very much for the five star review for Lenora! As a professional in the industry for over 25 years her commitment to customer service shines through on a daily basis and we are thrilled she is part of our team. Thanks also for recognising the team members. Here's to making the dream trip happen when it's safe!
Fantastic experience: Lenora has handled all of my family's travels. She is so experienced and knowledgeable - a true professional. She is always available for every question - even when we were in another country! We live in Saskatchewan, but in todays world, we can consult with Lenora online and by phone.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is thrilled with your glowing review. We are very lucky to have such a professional Travel Agent on our team. Thanks again!
Fantastic experience: We seem to be hearing nothing but bad news these days, especially with respect to Co-Vid. It has significantly impacted our every day activities and in particular travel anywhere. This will not last forever and we should plan and look forward to resuming these activities in the near future. In order to do that we require the support of a knowledgeable and professional team. We have that here in Langford at Expedia Cruises-Westshore. We have been dealing with Raeleen Baxter for the past 2 years and have received top-level service in all aspects of travel arrangements and services. Unfortunately , two cruises had to cancelled due to the pandemic but every issue with respect to securing full refunds, and maintaining optimal standing with the corporate cruise lines. When things don't go as planned that is when you need your travel advisor to step up and manage the situation with the least amount of difficulty for you. She accomplished this with great ease and to our complete satisfaction. This has been a difficult time for us and in particular the travel industry. I very much look forward to resuming travel and working with Raeleen and her associates. For anyone who is thinking of upcoming travel plans once we are permitted to again, I would highly recommend you touch base with Expedia Cruises -Westshore and Raeleen. Thanks for all your efforts and support Raeleen. Dave & Michelle Long
Thank you so much for your 5* google rating. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Raeleen is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: Look no farther than Coleen Foster for an excellent travel agent/advisor. She has planned numerous cruises and land tours for us and takes extra care to answer my many, many questions and to make sure our trip goes smoothly. We always feel safe and very well looked after. Thank you Coleen!!
Thank you so much for taking the time to award us this 5 star review! From all of us at Expedia CruiseShipCenters Westshore it's greatly appreciated.
Fantastic experience: Great travel agency. Ask for Lisa Adams she is a good source for all your travel needs.
Thank you so much for the 5* review! We here at Expedia Cruises and especially Lisa appreciate you taking the time to post your recommendation.
Fantastic experience: Laura was a great help booking all my travel needs! Very knowledgeable.
Thank you so much for the 5* review! We here at Expedia Cruises and especially Laura appreciate you taking the time to post your recommendation.
Fantastic experience: We had Lisa book a cruise, flights + hotel for us. Then things went sideways with covet. She bent over backwards to make sure that we got the refunds. We will definitely use lisa again when we start traveling again. Thanks again Tom
Thank you so much for the 5* review! We here at Expedia Cruises and especially Lisa appreciate you taking the time to post about your recent experience with us. Lisa is here for all your travel needs!
Fantastic experience: Laura is always quick to get back to me and keep me informed on needed information.
Thank you so much for the 5* review! We here at Expedia Cruises and especially Laura appreciate you taking the time to post your recommendation.
Fantastic experience: Great service! Very helpful in planning our trips. Easy and worry free with Coleen Foster helping through every stage of our vacation. We have booked 3 trips with Coleen with no problems. Awesome job Coleen.
Thank you so much for the 5* review! We here at Expedia Cruises and especially Coleen appreciate you taking the time to post about your experience with us. Coleen is here for all your travel needs when the time is right!
Fantastic experience: Lisa Adams went over and above in guiding us through planning our dream vacation!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your glowing review.
Fantastic experience: Robin Painter-Hudson was really helpful and knowledgeable. Talking with her about going on a cruise made me really excited for my vacation. I would recommend her services and expertise.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Lenora has been awesome at everything she's done for me. She's the only person I'll deal with when booking my trips.
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lenora is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: We went through Greg Chow at Expedia Cruises Westshore to book a cruise vacation. Although it was cancelled due to COVID-19, we enjoyed booking with Greg; he was very informative and kept us updated throughout the process. We hope to book with him again in the future!
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Greg is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional Travel Agent on our team. Thanks again!
Fantastic experience: Great service and amazing deals for trips around the world. My favorite person to deal with is Robin as she always knows exactly what I want and let’s me know about amazing deals that’s she finds out about. I hope next time I get the opportunity to travel with Robin because she’s so much fun to deal with.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional and fun Travel Agent on our team. Thanks again!
Fantastic experience: Our representative is Robin Painter-Hudson. She is very personable & professional in her position. She is detailed in her descriptions & reports regarding any bookings we have with her. She has a bubbly, likeable personality & it is quite obvious that she enjoys her work! We hope to have several more bookings with her!
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review. We are very lucky to have such a knowledgeable professional and fun Travel Agent on our team. Thanks again!
Fantastic experience: Robin Painter is an amazing travel agent. Always looking out for her clients & searching for the best deals.
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review.
Fantastic experience: Excellent customer service, very knowledgeable!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Robin is especially grateful for your glowing review.
Fantastic experience: I have know and dealt with Lenora for many many years. Alway helpful, professional and is on top of what is going on in the travel industry. I would recommend her to anyone!!
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Lenora is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: Coleen has been our travel agent for many years. She provides excellent service, advice and follow-up. We’re looking forward to when we can start travelling again.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Coleen is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: We booked with Heather last spring before Covid and the experience was amazing ! Heather is professional and is determined to get you what is important to you on a holiday. We are looking forward to booking with Heather again for our next holiday .
Thank you so much for taking the time to award us this 5 star review! From Heather and all of us at Expedia Cruises Westshore it's greatly appreciated.
Positive experience: Heather looked after my travel plans and was there to assist when I had to cancel due to illness. She was quick and efficient and detail oriented. Thanks Heather - I look forward to another trip!
Thank you so much for taking the time to award us this 5 star review! From Heather and all of us at Expedia Cruises Westshore it's greatly appreciated.
Fantastic experience: We are very happy to recommnd Coleen Foster for her excellent attention to detail in helping us to source and book a wonderful trip to Africa, with safari (unexpected 5 star treatment) followed up by a fantastic Azamar cruise. from Capetown to Dubai oh yes, Covid did interupt our cruise slightly, Coleen helped us to navigate our way home. All in all a fantistic trip with a wonderful cruise credit. Colleen is now assisting us to rebook over and over again as Covid changes cruise travel. Thank you Coleen for looking after us. We continue to look forward to more travel soon. Daisy and Keith
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review. Coleen is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: Excellent, thoughtful support and guidance through our travel planning! Thanks Raeleen!
Thank you so much for taking the time to award us this 5 star review! From Raeleen and all of us at Expedia Cruises Westshore it's greatly appreciated.
Fantastic experience: Excellent service from this office. Our agent Coleen Foster bailed us out of a difficult situation when it appeared we might be stranded in Australia for awhile because of flights being cancelled due to the outbreak of Covid-19. She also took care of the refunds, saving us a lot of aggravation. Can't say enough good words about Coleen professionalism and customer service.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review.Coleen is especially grateful for your recommendation. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: I have travelled with this company many times and have nothing but great things to say . Coleen Foster is an amazing Travel agent . I Highly recommend her.
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review.Coleen is especially grateful for your recommendation. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you very much!
Fantastic experience: Greg Chow is amazing! We had a family vacation to Mexico booked in 2020. Of course with the ongoing global pandemic we were unable to travel. Greg went way above and beyond to help us get the very best possible solution for re-booking. Greg contacted the airline directly and secured a rebooking timeframe far better than what was originally offered. Thanks Greg!
We here at Expedia Cruises Westshore appreciate you taking the time to write this fantastic 5* review.Greg is especially grateful for your kind words. We are very lucky to have such a professional on our team. Here's to 2021 travels! Thank you so much.
Fantastic experience: Lisa Adams is exceptional!! we book all our travel through her and have been “over the top” impressed. fully recommend her for your next travel in 2021!
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your recommendation. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: The staffs at this Westshore location are amazing! Big shout out to Raeleen Baxter who provide up and beyond service to not only meet your need but also cover every angle to maximize your experience! Highly recommended to anyone who is looking for booking to contact her!
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Raeleen is especially grateful for your recommendation. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Positive experience: Lisa Adams has been our travel agent at Expedia Cruises Westshore and Mount Doug for many years. She's been able to obtain good value and perks for our cruising dollars. We can recommend their services whole heartedly.
Thank you so much for your google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Lisa is especially grateful for your recommendation. We are very lucky to have such a professional on our team. Here's to 2021 travels!
Fantastic experience: Lenora has always been very helpful when it comes to vacations and making sure we have thought of everything i.e. insurance etc. Highly recommend you visit this location and chat with Lenora if you are planning a trip somewhere. David Morris
Thank you very much for the five star review for Lenora! As a professional in the industry for over 25 years her commitment to customer service shines through on a daily basis and we are thrilled she is part of our team. Here's to travelling again soon ;)
Fantastic experience: Raeleen B. has provided my travel requests with friendliness, professionalism and excellent service. Highly recommend using Raeleen B. for your travel plans
Thank you so much for your 5* google review. We here at Expedia Cruises Westshore appreciate you taking the time to write it. Raeleen is especially grateful for your glowing review. We are very lucky to have such a professional on our team. Here's to 2021 travels!
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