Westshore Travel Centre
Information about Westshore Travel Centre
V9B 5E3, Victoria
Opening hours
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 12:00 – 5:00 PM
Our comment from TraTraTravel about Westshore Travel Centre:
Welcome to Westshore Travel Centre, where our dedicated team of travel consultants is committed to making your travel planning experience seamless and enjoyable. Our clients have consistently praised our knowledgeable staff, such as Desiree and Jatin, for their exceptional service and ability to handle complex itineraries with ease. Whether booking a group trip or a family vacation, we excel at coordinating all the details, from flights to accommodations.
Clients have emphasized the personalized support they receive, particularly when navigating challenging situations, showcasing our team's commitment to customer satisfaction. Examples of our commitment include:
- Jason's ability to coordinate travel for large groups efficiently.
- Desiree's expertise in arranging dream honeymoons with local knowledge.
- Jatin's friendly demeanor and responsive service, making booking trips a breeze.
Many of our clients share their excitement about planning their vacations with us, expressing gratitude for our quick responses and comprehensive assistance. Although we strive for excellence, we acknowledge that during busy times, there may be delays in service. We appreciate your understanding and are dedicated to improving our response times to ensure all clients feel valued.
At Westshore Travel Centre, we pride ourselves on our excellent customer service and extensive travel expertise, making us the ideal choice for all your travel needs. We invite you to visit us and experience the difference for yourself!
Westshore Travel Centre: Reviews
Fantastic experience: Jason was amazing and very patient while getting our group of 8 adults and 4 kids booked on a trip. He found us a great deal, got everyone to agree (a miracle in itself! Ha!), and made some extra recommendations, and all of this super fast too. We'd never have been able to do that ourselves online. We're super grateful to Jason for his help and will absolutely go back next time we're planning a trip.
Fantastic experience: Desiree was fantastic. Completed bookings for me. There are some things I couldn’t arrange online, and Desiree had the tools, patience, and knowledge to jump in, and get everything finalized. Invited me to contact if I have any questions, and made sure I am already to go. Any travel questions were answered easily. Very happy I went to see Desiree, Travel Consultant at Westshore Travel Centre. Edit: Due to life, etc., Desiree was able to cancel, and book arrangements that worked better for us. We are trying to do a trip within a trip. It is great to have an agent who can work with urgent timelines, and exhausting clients. Thank you.
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Desiree. She truly takes pride in going above and beyond to ensure every trip is seamlessly planned and every question answered with care and expertise. It's fantastic to know she was able to assist you with the arrangements and provide the support you needed to finalize your travel plans. We'll be sure to share your kind words with her – they mean so much! If you have any further questions or need assistance with future travel plans, don’t hesitate to reach out. We're always here to help make your journeys stress-free and enjoyable. Safe travels, and we look forward to seeing you again at Westshore Travel Centre!
Fantastic experience: Jatin was very professional and knowledgeable. He made booking our trip very painless and easy. I highly recommend him
Thank you for your fantastic review! We’re so glad to hear that Jatin’s professionalism and expertise made booking your trip a seamless experience. Making travel planning easy and enjoyable is our goal, and Jatin truly embodies that. Your recommendation means a lot to us, and we’re grateful to have had the opportunity to assist you. Wishing you a wonderful journey, and we hope to help with your travels again soon!
Fantastic experience: Jatin was incredibly helpful and very kind in our interactions. He helped me find the best flight for my trip and was a pleasure al around to deal with
Thank you so much for your kind words! We're happy to hear that Jatin was able to help you find the best flight and make your experience with us enjoyable. Providing friendly and attentive service is something we strive for, and it’s wonderful to know Jatin made that a reality for you. We appreciate you choosing Westshore Travel Centre and look forward to assisting you with any future travel plans!
Fantastic experience: Desiree is an amazing travel consultant, she is knowledgeable, professional, and fun to work with. We would recommend her to anyone looking for travel assistance.
Thank you so much for your wonderful feedback! We’re elated to hear that Desiree made your travel planning experience enjoyable and seamless. Her knowledge, professionalism, and enthusiasm are truly valuable to our team, and we’re glad it made a difference for you. We appreciate your recommendation and look forward to helping you or anyone you know with future travel needs!
Fantastic experience: Jason and his team were the biggest help booking my vacation with family flying in from different locations! I have never booked with an agent before, and I don't think I will ever book otherwise again! Within a few hours of my initial call I got an email with everything planned out; flights for family meeting the rest of the group within ten minutes of each other, transportation and an incredible resort all sorted for me. I highly recommend Westshore Travel Centre, bravo!
Thank you so much for your kind words and glowing review! We’re thrilled to hear that Jason and the team could make your first experience booking with an agent such a smooth and positive one. It’s always a pleasure to help families coordinate their travel plans, especially when it involves multiple locations. We’re glad everything came together perfectly for your vacation. If you ever need help planning future trips, we’ll be here to make it just as seamless! Thanks again for recommending Westshore Travel Centre. Safe travels and see you next time!
Fantastic experience: Sitting down with Desiree to plan travel adventures is absolutely stress-free! She is very much “in the know” regarding euro-travel, travelling with pets and she does a lot of “behind the scenes” work! We are so impressed with her work ethic, excellent customer service and genuine caring!
Thank you for taking the time to share your wonderful experience! We're delighted to hear that working with Desiree made your travel planning stress-free and enjoyable. Her knowledge, especially in areas like European travel and traveling with pets, truly sets her apart. We’re proud to have her on our team, and it’s great to hear that her hard work and dedication have left such a positive impression. We’re here for any future travel needs and look forward to helping you plan many more exciting adventures!
Fantastic experience: I was struggling with which resort to choose for an upcoming anniversary trip. Desiree at westshore travel centre was so down to earth and helpful. I highly recommend!
Thank you so much for your kind words and for choosing Westshore Travel Centre to assist with your anniversary trip! We're thrilled to hear that Desiree was able to help make your resort selection easier and that you found her support valuable. We hope your trip is nothing short of amazing and that it becomes a memorable celebration! If you need anything else, feel free to reach out. We’d be more than happy to assist you with future travel plans.
Fantastic experience: It was very easy to book a cruise, painless, thanks again
Thank you so much for your kind words! We’re thrilled to hear that booking your cruise was a smooth and easy experience. It was a pleasure assisting you, and we look forward to helping you with your future travel plans. Safe travels and see you again soon!
Fantastic experience: I came in feeling a bit lost on booking an all inclusive for my family to Mexico. It has been years since travelling. Desiree helped me strait away. Got my dates, wishes and budget and had me package ideas and prices emailed within a few hours. She quickly answered all my questions throughout the process. She is quick to answer emails. When phoning into the centre you are helped right away. She helps the booking/planning process go smoothly and is willing to help with all the little details with airline, hotel questions etc. I will feel comfortable reaching out to her at any point before or during our trip and I look forward to using Westshore Travel Center in the future.
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Desiree was able to assist you so effectively in planning your all-inclusive family trip to Mexico. Her dedication to meeting clients' needs—whether it's answering questions promptly or handling all the small details—truly shines through. It’s great to know you felt comfortable throughout the process, and we’re thrilled that you’ll be reaching out to us again in the future! Wishing you and your family a fantastic trip, and we’re always here whenever you need assistance.✈️
Fantastic experience: What a beautiful experience this has been from start to finish!! We had a plan and Desiree put everything together perfectly . Totally grateful for this. Recommend !
Thank you so much for your wonderful review! We’re thrilled to hear that you had a beautiful experience from start to finish. Desiree takes great pride in putting together perfect trips, and we're glad she was able to make your travel plans seamless and memorable. Your kind words and recommendation mean the world to us! We look forward to assisting you with future adventures whenever you're ready! ✈️
Fantastic experience: I recently booked a trip for 10 people to Mexico this Christmas through Jatin at Westshore Travel Centre. This was my first time using a travel agency as I wanted everyone booked together, but have the convenience of separate payments for each family. The experience was incredibly smooth and efficient! Jatin was always responsive, answered all my questions, and made the whole process stress-free. His attention to detail and helpfulness made booking a large trip feel effortless. I highly recommend Jatin for anyone looking for an easy and professional travel planning experience!
Thank you so much for your glowing review and for choosing Westshore Travel Centre for your holiday plans to Mexico! We're thrilled to hear that your experience with Jatin was smooth and stress-free, especially for a group as large as yours. Jatin takes great pride in providing personalized and attentive service, and it’s wonderful to hear that his responsiveness and attention to detail made your booking experience effortless. We truly appreciate your recommendation and are excited to have been part of planning this special trip for your group! We look forward to helping you with any future travel plans. Wishing you all an amazing time in Mexico this Christmas!
Fantastic experience: Desiree was so lovely and helped us make our dream honeymoon in Peru come true! Couldn't have asked for a better agent considering she is from Peru thus her knowledge and recommendations were superb!
Thank you for such a wonderful review! We're so happy to hear that Desiree was able to help make your dream honeymoon in Peru come true. As a proud Peruvian, her local knowledge and personal recommendations truly make a difference, and we’re thrilled that it contributed to your unforgettable experience. We’d love to help you plan your next adventure, whether it’s another trip to Peru or somewhere new!
Fantastic experience: I have been using Westshore travel for the past few trips now. I must say the service is fantastic . I usually email and always get a quote within 24 hrs . I would like to mention Desiree, Pranubh, and Megan they are all very professional and friendly I highly recommend giving Westshore a call when booking your trips. Looking forward to booking with them again soon Yvonne .
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you have had fantastic experiences with Westshore Travel and that our team, including Desiree, Pranubh, and Megan, have provided you with professional and friendly service. Your recommendation means a lot to us, and we are delighted to have you as a loyal customer. We look forward to assisting you with your future travel plans and ensuring you have many more great trips ahead. Safe travels and see you soon!
Fantastic experience: I am receiving such great help from Desiree at Westshore Travel. I am embarking on a long trip and so grateful for her help!
Thank you so much for your kind words! We are delighted to hear that Desiree has been able to assist you so well with your travel plans. We take great pride in providing excellent service and support to our clients, and your feedback is truly appreciated. Wishing you a fantastic journey on your long trip, and remember that we’re here to help with any future travel needs!
Fantastic experience: I was stumped on what resort would be great for my family to stay at, as we had never stayed at an all inclusive resort in Mexico. I came in and met with Lori, and she has been AMAZING. I gave her all of our information, budget, wants/needs on type of resort and it only took her a few days to get back to me on some resorts she found that are great for families. She was able to stay within budget, easy to communicate and very happy to work with. I HIGHLY recommend Lori! I would happily go back to Westshore Travel, to see Lori again! Thank you again Lori
Thank you for your wonderful review! We're thrilled to hear that Lori provided you with an exceptional experience and found the perfect resort for your family vacation in Mexico. Your recommendation means the world to us, and we look forward to assisting you with your future travel plans. Safe travels and thank you for choosing Westshore Travel Centre!
Fantastic experience: Used this travel agency before always get superior customer service, had Lori this time around spent a lot of time making sure we got the best itinerary for us. Thanks again.
Thank you so much for your continued trust us and for taking the time to share your positive experience! We’re thrilled to hear that you always receive superior customer service from our team. Lori will be especially delighted to know that her efforts to create the perfect itinerary for you were appreciated. Thank you again for your kind words and for choosing us for your travel needs. We look forward to assisting you with your future adventures!
Fantastic experience: Jatin has been so helpful in making our vacation plans go smoothly. Definitely recommend.
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that Jatin was able to make your vacation planning experience smooth and enjoyable. At Westshore Travel Centre, we strive to provide excellent service to all our clients, and it's wonderful to know that we succeeded in meeting your expectations. We truly appreciate your recommendation and look forward to assisting you with your future travel adventures. Safe travels!
Fantastic experience: Cabo San Lucas... Sandos Finestera Davis was great at helping us plan a trip to cabo. He found us a great spot at Sandos Finestera at a decent price. This was his recommendation and he was right on point. 10 min walk to downtown Cabo San Lucas and right across from the Marina. Davis gave us a few options as we had asked for all while the communication was clear and helpful in making our decisions Thankyou for your recommendation Davis we look forward to using your services in the future. Bart.
Thank you for sharing your wonderful experience with us! We’re delighted to hear that Davis was able to assist you in planning a memorable trip to Cabo. It’s great to know that resort and location met your expectations and that Davis's recommendation was spot on. We pride ourselves on providing clear and helpful communication to ensure our clients make the best decisions for their travels. Thank you for choosing Westshore Travel Centre!
Fantastic experience: This is the best experience I’ve had with a travel agency by a long shot! Highly recommend
Thank you so much for your kind review, we look forward to helping you again in the future.
Negative experience: Busy No space available
Hi Marianne, thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused by our busy schedule when you visited our store or called, resulting in a delay in speaking with someone immediately. We believe this is a result of the excellent service and customer experience we strive to provide to all our clients, alongside the incredible community support for our local business endeavoring to offer clarity in an ever-changing travel landscape. We would be delighted to assist you in any way possible and encourage you to revisit our office to benefit from our expertise. You can schedule an appointment with one of our travel consultants or give us a call to do so. If you reach our voicemail, please leave a clear and detailed message with your contact number, and a team member will promptly return your call. We regret that you felt a 2-star review was warranted due to our busy schedule attending to other clients who were present before your attempt to connect with us. However, we remain hopeful that your opinion of us may improve once you have the opportunity to work with one of our team members. We eagerly anticipate the possibility of working with you should you choose to reconnect with us.
Fantastic experience: Do you want to go on a stress free, fun filled family vacation of a lifetime? Go see Megan at Westshore Travel Center! We haven’t gone anywhere since 2012, and were worried about trying to learn how to plan a family vacation without overpaying or getting scammed - Megan took all my worries away, she has first hand experience in the specific travel/location we booked, she had all the answers, great recommendations and even got us the best deals!! Megan made me feel at ease with the whole process, from passport requirements to hotel booking, attraction tickets, cruise info, airfare and local transit - I won’t be going to anyone else for my future travel plans!
Thanks for the thoughtful 5 star review! We're thrilled to know that you felt at ease and comfortable working with Megan to find tune all the variables that surround planning and booking a trip. We're very lucky to have her and we look forward to hearing about your travels when you return!
Fantastic experience: This is our first family vacation and our first time working along side Megan! We have nothing but great things to say. She kept us informed and updated all while keeping the experience stress free and light. Getting the visuals of our accommodations and locations was amazing. A lot of little details you wouldn’t think could matter, she covered them! Thank you, Megan for a great job and working with the big group we ended being!
Thank you Teanna for taking the time to tell us about your experience with Megan! We love helping our community explore other parts of the world but know that it can be a bit daunting at times, so we try to take the uncertainty out of the experience for everyone to allow them to just enjoy the journey, instead of worrying about all the little things. Very excited to hear about your first family vacation when you get back, please feel free to tag us in any photos if you'd like so that we may follow along, or let us know how it was when you get back.
Fantastic experience: I had a great experience working with Megan! She helped us plan a relocation cruise aboard the Grand Princess Cruise ship from Vancouver to LA. Megan was professional, detail-oriented, and dedicated to providing excellent service. Megan was very knowledgeable and recommended a cruise that suited our preferences and budget perfectly. She kept us informed every step of the way and explained everything clearly, making the booking process easy and stress-free. Besides booking the cruise, Megan also arranged our Disneyland plans, accommodations in Anaheim and flights back home. This was a big trip that has ended up involving 4 families and 19 people. Overall, Megan was fantastic to work with. She's friendly, helpful, and goes the extra mile for her clients. I highly recommend Megan if you're looking for a travel agent who ensures everything is taken care of. We're excited for our upcoming trip, thanks to Megan's excellent planning. We'll definitely use her for future travel arrangements based on this positive experience!
Thank you for taking the time to share your experience and the 5 star review! Megan is extremely knowledgeable in this space, we're very lucky to have her, and elated the you had to the opportunity to work with her, but we're even happier that you're getting to go on one of our custom made trips that Megan specifically created to touch on some of her favorites. What's even more special is how many families are coming together to share this experience and create memories together. Thank you for your trust and your business.
Fantastic experience: Megan and Jatin have been SO helpful in booking our trip! We haven’t travelled since 2020 and were uncertain of where to go and the costs of each trip. Megan gave us all the information and costs we needed to make a decision and Jatin helped us finalize and book, and answer any further questions we had. They truly made it so easy and stress free which was so appreciated. They also found us the best price for our trip which made all the difference. We are so excited for our upcoming trip and can’t wait to book through them again.
Thanks for the 5 Star review and your kind words Cherie! The travel landscape is always evolving and we appreciate your trust and for allowing us to be a part of your journey. Being able to assist our community means the world to us and we're likely almost as thrilled as you are for your upcoming trip. Safe travels!
Fantastic experience: Jatin is a great representative for the business. We went in looking for options for Christmas vacation, he gave us lots of options, different packages and the cost associated with each. Explained the pros and cons for each, and didn’t push for us to get the most expensive package. We ended up walking away with a booked tripped.
Thanks for the wonderful review, Warren! We're glad you found confidence in our transparency and approach throughout your travel consult, and hope you're looking forward to your Christmas getaway. We're also thrilled to have Jatin as part of our team, and hope you'll reach out to him when you think of travel for all your travel needs.
Fantastic experience: Jatin was super helpful in sorting our flights out for a girls trip to Vegas! Answered all our questions and supported us through the process. And I feel confident Jatin will help us with any future travel needs. Can’t wait for our trip!
Thanks for the kind words and fantastic review! Las Vegas was calling and you answered! We hope you have an experience that only Vegas can provide and can't wait to hear about it when you return.
Fantastic experience: Jatin was enormously helpful in booking an all inclusive trip for my family to Mexico. He was more than understanding and patient with us throughout the booking process and was able to isolate our needs to find the most fitting place for us on a budget. Highly recommend if you do not want to have the headache about booking your entire trip yourself!
Thank you for the fantastic 5-star review! We understand that every traveler has unique requirements and needs, which is why we strive to create a tailor-made experience for each journey. We are thrilled to hear that we were able to alleviate some of the stress from the planning and booking process, allowing you to focus on what matters most – relaxing with your family and creating memories! We appreciate your business and trust. Thank you again!
Fantastic experience: I had a great Experience with Westshore Travel centre in selecting the vacation for my requirements. They even helped me with after hours working time to book the vacations. I recommend this place for our fellow victorians.
Thanks for the great 5 Star review, Srinath, and for highlighting the extra mile and care our consultant put into every inquiry and client! We look forward to assisting you with your next adventure and wish you safe travels on your upcoming one.
Fantastic experience: First time using this company to assist with booking intra European flights for our trip in the Spring. Jatin was polite, knowledgable and prompt when getting back to me about the flights that we booked. Will be a return customer when I next need travel assistance.
Thanks for taking the time to provide us and others the feedback, and for the great 5 star review Barb! We look forward to hearing about your travels and assisting you with your future travel plans.
Fantastic experience: I'm delighted to share my positive experience with Westshore Travel Centre. Having booked multiple travel vacations through them, I've consistently encountered exceptional service. Their knowledgeable staff not only assisted in planning seamless trips but also demonstrated a genuine commitment to ensuring each journey met my preferences. The attention to detail, combined with their extensive travel expertise, has made Westshore Travel Centre my go-to agency. Highly recommend for hassle-free and enjoyable vacations.
Thanks Greg for the 5 stars review and for sharing your experiences with us. We're glad to hear and and love the feedback. Have a great trip and we'll be here when you're ready for your next one!
Fantastic experience: Over many years, Jason and Davis have provided excellent and timely travel services for us! They are always very responsive to requests and ensure the best fit for travel bookings. I would highly recommend this travel agency!
Thanks so much for kind words and 5-star review, Wendy, It's always a pleasure and we very much appreciate your business and support over the years!
Fantastic experience: Megan was spectacular. Her attention to detail and tips made our trip to Disneyland even more incredible. She is the queen of Disney!
Thanks so much for the 5 star review! We're very luck to have her and glad you had such a great experience with her. We've been saying it for a while, but it's great to see others noticing too. She really is the queen of Disney!
Negative experience: I am thankful that I am not new to travel. I have used agencies before and trusted their expertise. This time, vwas so glad i had a little experience. I asked for transfers 3 times and they were still not added. It was booked with 2 double beds, ( no one asked for this detail), we are both 6 ft tall...when requesting the change to king the agent ghosted us. I had to call in to get this arranged. All emails automatically bounced back into my inbox. One agent lied, telling us to just get uber from the airport. Uber does not service cancun Airport. Educating your staff for you is poor form. I am extremely concerned about how this trip will play out. It may not seem like a lot to you, but to me this does not feel like a business anyone would be confident using when you must know all the details of travel and tell them to protect you. As I had to flush out all my own details you did not earn the money you charged me for using this agency. Also, I still do not have transfers!
Hi Kelly, Thank you for your business and the feedback you've shared. I appreciate the opportunity to discuss your concerns either in person or over the phone. For now, let me address them and provide some context. Firstly, while we pride ourselves on our expertise and extensive travel experience, it's important to note that the world is vast, constantly changing, and it's impossible for us to know everything. My intention is not to defend but to provide clarity and insight, aiming to address your concerns and possibly revisit/adjust your 2-star review. One of our travel consultants booked your all-inclusive holiday at your chosen resort on November 24th, approximately 9.5 months before your travel date. On the same day, we received your email requesting a king bed, as the default was set to 2 beds. We confirmed the king bed request and assured you that we would update you once the hotel acknowledged the request. Please be aware that when traveling to Mexico, about 90% of All-Inclusive resorts do not guarantee a specific bedding configuration. The resort you chose doesn't have bedding-specific categories, and this challenge would be the same regardless of where or how the booking was made. Regarding the communication timeline: On November 25th, we received your email noting you received a bounce-back for your original email, which we had originally received as intended. On November 27th, you followed up on the king bed request, and on November 30th, we confirmed the request was sent and promised to update you on confirmation. On December 1st, you inquired again about the king bed and transfers. On December 7th, we received your email sent from our website. On December 8th, we connected by phone to discuss your concerns. On December 21st, we received confirmation from the resort about the receipt of your request. Please note that this is a request, not a confirmation of bedding configuration. I understand the importance of individual trips, but due to the busy travel month of December and the long lead time for your trip, updates on the confirmation status were regrettably not prioritized from December 8th to December 21st. Regarding transportation, the Uber suggestion was a human error as Uber cannot pick up at Cancun International Airport. I apologize for any confusion. Taxis are still an option, and we can assist with pre-arranged airport transfers if you'd like confirmation closer to your travel date. We appreciate your patience and understanding and look forward to assisting you with your current and future travel plans.
Fantastic experience: Megan helped me plan our first family trip to Disneyland 2023. From offering advice, answering questions, getting estimates, booking tickets, reserving flights, as well as navigating the celiac dining options. She is A-MAZING at what she does and I will continue to recommend her.
Thanks for your fabulous and thorough review, Amber! We're very fortunate to have someone on our team that is as passionate about travel, all things Disney, and her clients as Megan is! We very much appreciate your business and your recommendations of her. We also hope you had/have a very magical trip!
Fantastic experience: Megan at Westshore Travel, made the start to our journey fun and enjoyable. She was very informative and helped us to book our trip which we had been planning for a while now. We look forward to booking more of our adventure with her. Check them out for yourself.
Thanks for your business, Robert, and the great review! Megan absolutely lives up to the hype and we're thrilled that you were able to work with her to firm up your travel plans.
Fantastic experience: Reasonable pricing. Clean and stocked.
Thanks for the 5 star review, Karen!
Fantastic experience: Megan was great to work with to plan our family’s Disney trip. She went above and beyond to help us cover all our needs and gave amazing advice and help along the way. Highly recommend her!
Thank you for your review, Vanessa. Megan is our in-house Disney expert and we are glad to see you had an amazing experience booking your trip with her!
Fantastic experience: We've worked with Megan a couple of times for our Disneyland trips. She's awesome. Really knows her stuff and is just a super nice girl. Would (and have) recommend! Can't go wrong.
Thanks for the 5 star review, Jeanna, and the kind words. We think Megan is pretty awesome, too! We also think that she knows Disney and all there is to know that is Disney better then any other travel consultant in Greater Victoria and we'd be willing to put that to the test! Very much appreciate your business and support over the years and look forward to being able to assist with your next getaway.
Fantastic experience: Really helpful, responsive, and pleasant to work with! Shout out to Jatin for helping my husband and I plan our honeymoon!
Thanks for the feedback Courtney, and the 5 star review! We appreciate your trust, thank you for your business, and hope you both enjoy your fabulous honeymoon together!
Fantastic experience: Amazing service by Jithin. Very knowledgeable and patient. I must say, the service was nothing short of amazing. Greatly impressed, and I'll definitely be returning for their services in the future. Highly recommended!
Thanks for the wonderful review, Dina, and the kind words. We try to ensure every client feels valued and leaves feeling like they've benefited from their interactions with our team and are better for it, so it's great to hear that Jatin has fulfilled that!
Fantastic experience: Jay and his team are absolutely amazing! We use them for all our travel plans, big and small.
Thanks for the great 5 star review, George. We're thrilled to hear that. Have a fabulous time away on your next trip!
Fantastic experience: Excellent job Jatin!! Thank you so much!!
Thanks Eric, for the 5 star review!
Fantastic experience: Jason was a delight to deal with - very knowledgeable and was just the calm voice I needed when having to rearrange our itinerary at very short notice. We feel very lucky to have been able to use his services! Thanks again Jason
Thanks for the great 5 star review Wendy! You're so very welcome. I'm happy to hear that I was able to help provide a little bit of certainty for you and your family during a time where a pivot in plans was necessary. Thank you for stopping by our office, your business and trust. I hope you're all having a great time exploring!
Fantastic experience: Jatin Thakur was very helpful in planning the trip.
Thanks for the 5 star review, Brian! We love hearing that our customers are happy with the service and expertise they receive from our people, with the hope that news travels fast through word of mouth, and when our community thinks about travel, they'll know that whatever it is and wherever they're going, their journey starts here! Have a great trip!
Fantastic experience: We had a group booking to coordinate to Mexico and dealt with Jason directly. He was amazing. Offered us lots of different options with flights and dates. Also worked at coordinating family back east. Very attentive and replied with a reasonable response to all of our crazy questions. Group trips can be a lot to pull together. Thank you Jason!
Thanks for the 5 star review and the kind words, Nicole! I very much appreciate your business. It's been a pleasure booking you, your family, and friends over the years, and I look forward to being able to assist in the future!
Fantastic experience: I recently had to fly to the Philippines due to a family emergency. Rya initially booked all my flights to travel 2 days from the date I booked and connected these flights with different airlines (which I would not be able to do myself). Unfortunately one of my flights ended up being cancelled the day I was checking in, I was in a panic, but Jatin calmly rebooked all my flights. I was so happy that all the hassle I would have gone through was handled immediately by Jatin. I am also happy that I purchased trip interruption insurance. I have told friends and family to book through Westshore Travel Centre. Great service, excellent customer service. Thank you Rya and Jatin!
Thank you Lynn for the great review and for sharing your experience with our team. We're thrilled to hear that even though there were some stressful moments throughout your journey that our team, regardless of who you spoke to after your initial booking, we're able to provide you with a sense of calm and assurance that everything was going to be taken care of. Thank you for your referrals s well, we look forward to assisting them when the time comes!
Fantastic experience: I have been booking our holidays with Jason for 20 years you couldn’t ask for a more helpful experienced travel agent he is honestly the best
Thanks so much Julie! Your trust in us means the world to us. Always a pleasure to help plan your next getaway and can't wait for you and your family to explore new countries and create new memories together.
Fantastic experience: We've been using Jay Roudette exclusively to book all our travel plans for years. From a quick trip near home to an entire European itinerary, Jay far exceeds expectations everytime. Professional, responsive and extremely knowledgeable, we've recommended him to all our friends and family.
Thanks so much for the 5 stars Rebecca! We appreciate your business, support, and trust in our abilities to ensure you've got everything covered! Looking forward to hearing about how the next one is when you're back!
Fantastic experience: Jason completed a full travel itinerary for myself and my mother on a once in a life time adventure. Service was amazing as the itinerary was complicated. I would highly recommend their service.
Thanks for the 5 Stars and your kind words! We're thrilled to hear that we lived up to and hopefully exceeded your expectations. Have a fabulous trip, we can't wait to hear about it on your return!
Fantastic experience: We have had the pleasure of working with Jason for 20yrs! Never disappointed! He is a joy to work with and goes above and beyond what we ever expected. Our first experience as one of his very first clients started out as a 6 person trip that turned into 23 people coming and going at different times but having to end up at the same resort for specific dates and there was no glitches! Highly recommend Jason and his team at Westshore Travel
Thank you for your 5 Star review, Sandy! It's been a pleasure assisting you and your family over the years and I look forward to our chats when you come in to hear about your families adventures. Thank you for your business and support over the years and the wonderful recommendation. Looking forward to your next trip!
Fantastic experience: Jay is beyond helpful and really helped us come up with a great destination for our first vacation. If you’re going to travel, go see these guys!
Thanks for your great review and 5 stars! Excited for you both to embark on your first journey together!
Fantastic experience: We recently returned from a great trip organized for us by Davis. He listened to what we wanted & suggested the ideal places for us! He was always available & responsive by email, a pleasure to do business with! Highly recommend Westshore Travel Centre, we will be back for sure!
Thanks for taking the time Jacki, we think he's pretty great too and are thrilled to hear about your experiences with us!
Fantastic experience: I dealt with Jason there at Westshore Travel Center. He was amazing. Very helpful and worked with me patiently to make sure I get everything I needed. Great service ! I will recommend to other and definitely be back.
Positive experience: Very helpful and not rushed. Experience counts.
Thanks for the review Rob. We definitely try our best to ensure that every client revieves the time and commitment they require to ensure that their travel experience is as seamless as possible. We also appreciate that you were able to notice the level of experience in our travel consultants because we realize our people are what make the difference. Thanks for trusting us with your travel plans.
Fantastic experience: I dealt with Jason there at Westshore Travel Center. He was amazing. Very helpful and worked with me patiently to make sure I get everything I needed. Great service ! I will recommend to other and definitely be back.
Thanks for the great review and the 5 stars! We look forward to helping you and with your next trip, along with everyone else you send our way! When people think of travel we want everyone to know that their journey starts here!
Fantastic experience: Fantastic service!!
We're glad to hear it, Adriane! Thanks for taking the time to share your experience with our team.
Fantastic experience: Friendly staff, have been very helpful especially during the pandemic
Thanks for taking the time to give us 5 stars! We look forward to helping you with all your travel needs again in the future.
Fantastic experience: Davis was amazing. He worked so hard to accommodate our group of 7 to Mexico. He got us great deals and finalized everything in record time. Thank you Davis. I give 5 stars for sure!
Hi Francina, we're thrilled to hear that, and we'll pass on your kind words to Davis!
Fantastic experience: Great place for booking your flights or hotels. Champ! I went to Australia and it was smooth. All the best!
We always love getting feedback. Thanks for your kind words 'William'!
Fantastic experience: Davis is amazing
Thanks for the 5 stars Marsha! We think Davis is pretty amazing too, but it's always nice to hear it from someone else. We'll make sure he receives this feedback!
Fantastic experience: Amazing personalized customer service as always. Thank you Jatin for your understanding, and accommodating our special needs, as we are traveling international with our toddler.
Traveling with a toddler can coke with unique challenges and we're glad to hear that Jatin was able to make the overall experience seemless for you! Have a fabulous time away and thanks so much for the 5 stars!
Fantastic experience: These guys are the 2015-2019 New England Patriots of travel agencies. The owner seriously deflated my trip cost from a price that I found online. Thanks you!
Thanks Elliot! We appreciate you specifically referencing Brady days with the Pat's in relation to our level of service. Look forward to helping you with your next trip!
Fantastic experience: thanks to Jatin for all the help and time schedule our trip to Disneyland for 6 persons Wasn't easy as everyone had their own ideas but it didn't take him long to sort it all out for us. And of course once we had it sorted out we wanted to make some changes. And he never batted an eye. Just great. And I will be seeing him in the near future as my brother was asking me about someone helpful for his trip to Cuba with his family.
Thanks so much for the wonderful review Cindy! We're happy to hear that Jatin was able to meet and exceed your expectations and look forward to helping your family with all their travel needs. Have a fabulous time at Disney!
Fantastic experience: I will be using them to book all future trips.. amazing service!
Thanks for the wonderful feedback Shimmery! We're glad to hear it!
Fantastic experience: Davis, was quick and helpful with all of our travel needs. Highly recommend this business!
Thanks for the great review Charmaine! We're happy to hear we were able to help.
Fantastic experience: Jason was incredible to deal with and is very professional. I would highly recommend booking with this business!
Thanks for the kind words and the 5 stars Kris! We look forward to assisting you with your next adventure!
Fantastic experience: Was overwhelmed in trying to sort out a trip, went to Davis and he made everything so easy for us! Thanks Davis for everything!
Thanks for the 5 stars Melanie! We're so happy to hear that we were able to alleviate the stress and anxiety that can come from the pressures of planning the 'perfect' getaway. Thanks for your trust, we'll make sure Davis receives the good news!
Fantastic experience: Excellent service.
Thanks for the great review and feedback Henry! Appreciate your business and support. Have a fabulous trip!
Fantastic experience: Thank you to Jason and the team for organizing the most perfect trip to Portugal and Spain for me. Everything went perfectly and it is an experience I will never forget.
Thanks so much for your kind words Tricia. We're thrilled to hear you had a perfect trip to two of our favorite spots! Look forward to helping plan the next one!
Fantastic experience: Jason recently was able to help my daughter who is presently in Africa navigate a flight path home as her original airline tickets were cancelled at the last minute with very little notice. He quickly sourced information that was extremely difficult for us to find, booked a new ticket and sent links for us to sort out PCR testing and other criteria needed to come home to Canada. My daughter was extremely grateful especially since wi-fi was very unreliable where she is. We would highly recommend Jason, and would definitely use his services again. Warm Regards Liana Moody
Thanks Liana for taking the time to let us know how we impacted your travels on a positive way. We're glad we were able to help alleviate any anxiety and stress cause by the state of travel at the time. Thanks so much for the 5 stars!
Fantastic experience: I had to do a quick last minute trip and was on a time crunch..Davis was awesome, he worked extremely fast and was very informative and helpful with all covid and passport related issues.. highly recommend him
Thanks for the 5 stars Curtis! We're thrilled to hear about your experience and will ensure Davis hears about it. Enjoy the journey!
Fantastic experience: Davis is a wonderful travel agent. I've met several over the years but Davis is so very trustworthy. My vast travel experience was valued not dismissed. His communication skills are excellent. Good on you, Davis! Loretta
Thank you so much for your kind words Loretta, it has been a pleasure helping you plan your exciting adventures.
Fantastic experience: Davis at Westshore travel worked on a great Mexico package for our family trip in November. Great service, prompt responses and a smooth booking. Support local. Thank you Davis.
Thanks for your 5-star review, Duncan. We couldn't agree more, support local whenever you can!
Fantastic experience: Jason recently booked a trip for me to 4 countries in Europe with 2 different individual G Adventures trips mixed in. Jason assisted me in navigating the many different Covid requirements for each country and the trip was amazing! Thank you Jason!
Thanks for the great review and feedback Daryl! We look forward to planning many more trips with you in the future are are happy to help navigate a new travel landscape.
Fantastic experience: Outstanding service as always. Jatin helped me with every step of my travel booking. He got me the best fare on my booking within my budget and made sure that all my queries were answered about the COVID restrictions for travel. I would highly recommend everyone to contact Jatin at Westshore Travel to get a lot more out of their travel experience!
Wow, thanks for the great review and feed back Rajish! Also very happy to hear that you have some peace of mind around traveling with the various potential COVID restrictions throughout your journey, that's what we strive for. We sure enjoy having him as part of the team and will pass along your praise.
Fantastic experience: Jason is FABULOUS!! He's extremely quick, organized and chatty all at once! I've been recommending him/the travel centre to others looking to book trips bonus the location is super modern and very inviting, being in there makes you excited to plan your next adventures.
Thanks your your wonderful review and feedback. We very much appreciate your business and support!
Fantastic experience: Great to see the travel world opening up again. Davis was great to work with and I will be back to support this local business.
Thanks for taking the time to let us know your thoughts Julian. To say we're excited about travel im general and the world opening up again would be an understatement! We appreciate you supporting us.
Fantastic experience: Great experience at Westshore Travel! The associates I dealt with were helpful and responsive to questions. They navigated a complicated itinerary with ease and saved me money in the process. Able to answer all my concerns regarding Covid travel protocols. Look forward to working with them in the future.
Thank you for your kind words Dan. We very much appreciate the opportunity to assist and address all your concerns around what the new travel landscape will look like, and look forward to seeing you again soon.
Fantastic experience: I've used Davis over the years for all my travel needs. Always a pleasure and great service. I highly recommend Westshore Travel. Congratulations Davis on opening your own location.
Hi James, thanks so much for taking the time to provide us feedback on your experiences with us. We look forward to helping you again in the future!
Positive experience: Davis was very helpful and handled my questions in a timely manner.
Thanks for your feedback Brenda. We appreciate your business and hope to see you again soon.
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