AMA Travel
Information about AMA Travel
T4R 3A2, Red Deer
Opening hours
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
AMA Travel is a travel agency with branches across Alberta, including #141, 2004 50 Ave, Red Deer, AB. As part of the Alberta Motor Association, AMA Travel is Western Canada's largest retail travel agency, serving both members and non-members for over 90 years. Their expert travel agents help travellers select the best tours, vacation packages, cruises, and travel insurance, while getting clients great savings by combining promotions with member-exclusive benefits. Their in-centre services include passport photos, currency exchange, luggage, travel accessories, and more.
AMA Travel: Reviews
Positive experience: Went in for insurance and registration for a new vehicle. Was an almost 2 hour wait. One Stop is much faster
Hello, and thank you for taking the time to share your feedback with us. We're sorry for the long wait, and we understand how frustrating those wait times can be. We are currently experiencing unprecedented demand for AMA Insurance due to government auto reforms. This is prompting many Albertans to shop for coverage. Our insurance team is also experiencing a high volume of calls and walk-ins, truly unlike anything that we've seen before. To save time, AMA members can book in-centre or phone appointments here: https://ama.ab.ca/appointment/insurance.
Or, you can explore online options at ama.ab.ca/insurance. In the meantime, all available resources are working to assist everyone as quickly as possible.
Fantastic experience: Reliable trustworthy arrangements if you don't like surprises!
Thank you so much for the five-star review, Randy. Thank you so much for choosing AMA to help with your travel needs.
Negative experience: Disappointed. Poor customer service
Hi Gil - we’re so sorry your visit to our centre didn’t meet expectations. We truly value your feedback — it helps us improve the experience for all our members. If you're open to it, we’d appreciate the opportunity to learn more about what happened. Please send us a note at [email protected] with your membership number, preferred contact information, and a few details about your experience. We look forward to hearing from you.
Fantastic experience: Nice office space, bright and inviting. Lots of signage to point you in the right direction plus reception on entry to point you in the right direction. Friendly staff.
Thanks so much for this wonderful review, Lana. We're so happy to hear you had a great experience in-centre!
Negative experience: Very disappointed! It seems they are under staffed. Slow with call backs and emails. Many errors! Would not use them again
Hi Sheryl, thank you for reaching out. We’re sorry to hear you’ve had a negative experience with booking your travel with us, as this is not the service we strive to provide our members. If you wouldn’t mind sharing the best number to contact you, and your nearest AMA centre, at [email protected], we’ll have someone reach out to you and investigate further.
Negative experience: Disappointed!!!
Hi Michael, Thanks for sharing your feedback with us. We're sorry we let you down. We'd like to learn more about your experience to help us improve our services. Can you please send us an email at [email protected] with your full name, membership number and preferred contact information? We look forward to hearing from you
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