Kingston Visitor Information Centre

Ontario St 209, K7L 2Z1, Kingston
Ontario St 209
K7L 2Z1, Kingston
(613) 548-4415

Opening hours

  • Monday: 10:00 AM – 5:00 PM
  • Tuesday: 10:00 AM – 5:00 PM
  • Wednesday: 10:00 AM – 5:00 PM
  • Thursday: 10:00 AM – 5:00 PM
  • Friday: 10:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: 10:00 AM – 5:00 PM

Explore Kingston’s rich music, literature, and film histories through archival images, video clips, and behind-the-scenes stories with nine walking tours.

Kingston stands in the path of totality. A colourful city, diverse and vibrant. From place to people, craft to culture. Where we do things differently—including a solar eclipse.

Tourism Kingston acknowledges the everlasting presence of these Nations and other First Nations, Métis, and Inuit who share this landscape today. We are grateful to reside in and remain visitors to this territory, while acknowledging our responsibility to honour the land, water and skies with gentle respect and purifying preservation.

Kingston boasts four Rembrandt paintings, two film festivals, and one vibrant downtown shopping scene. Home to Ontario’s oldest public market and Canada’s hippest live music scene, Kingston is a walkable city, where hidden alleyways contain antique markets and restaurant patios.

With dozens of museums and historic sites, and dozens more unique shopping and dining experiences, Kingston offers you something old and something new around every corner. Learn more about Kingston.

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Kingston Visitor Information Centre: Reviews

5/5 (36 Reviews)
Michael Anderson 1 year ago

Fantastic experience: Nice little tourist center. Friendly staff. Gave out free cookies in exchange for voting on a photography contest. I love cookies.

Don Radtke 1 year ago

Fantastic experience: Very nice staff.

Kevin Derrick Photography 1 year ago

Fantastic experience: Great waterfront park with great views of the harbour and city hall

I Miller 1 year ago

Fantastic experience: Friendly and helpful

Gina Grisanzio 1 year ago

Fantastic experience: I really enjoyed touring kingston! The downtown is very pretty! The ice skating rink is soooo cute..... really liked the antique pieces throughout downtown, and the presto tea place we visited for bubble teas was awsome!

Stephen LaGuardia 1 year ago

Fantastic experience: Was under construction during our visit but staff was present outside the building to provide useful information. Also meeting place for hop on hop off bus.

Smriti Sharma 1 year ago

Fantastic experience: So helpful! The person at the desk went out of her way to help us plan our time in Kingston.

Hanna Koper 1 year ago

Fantastic experience: Amazing town. Friendly and artsy.

Jonas Jacobson 1 year ago

Fantastic experience: Mia at the desk met all my tourism needs

Nathalie Bureau 1 year ago

Fantastic experience: Personnel très accueillant qui a répondu à toutes nos questions. Il y a des toilettes publiques dont l'accès est à l'arrière de l'édifice. Elles sont propres et accessibles en fauteuil roulant. Les lettres Kingston dans lesquelles nous pouvons prendre la position du «i» est un incontournable. La locomotive directement derrière la bâtisse présente un beau pan de l'histoire. Toute la ville de Kingston (et cet endroit ne fait pas exception) m'a semblée très ouverte aux membres de la communauté LGBTQ+.

Marci McMullen 1 year ago

Fantastic experience: We scheduled a Trolley Tour on Tuesday at the VIC. Vicitoria was a 10 out 10 with her customer service and the tour was excellent. I would highly recommend.

christelle verdier 2 years ago

Fantastic experience: Très intéressant bien situé

Gerry L. 2 years ago

Fantastic experience: I lived in Kingston mostly all my life and never visited this location until most recently. But on the side note, I would love to give a shout out to the staffs that works there for being amazing and accommodating to exchange a tshirt size I most recently bought. Contacted them regarding sizing issues and they were delightful to make an exception to exchange for a proper size. Thanks so much. About the location, great place to ask for info or to see what attractions for tourists to find and do around the City when they're visiting. Almost a nice full wall of brochures and pamphlets of hotels to attractions within the City of Kingston. They also got some really sweet merch section as well.

Glenn Robinson 2 years ago

Fantastic experience: Great staff! Lovely downtown waterfront location.

Gerry Lee 2 years ago

Fantastic experience: I lived in Kingston mostly all my life and never visited this location until most recently. But on the side note, I would love to give a shout out to the staffs that works there for being amazing and accommodating to exchange a tshirt size I most recently bought. Contacted them regarding sizing issues and they were delightful to make an exception to exchange for a proper size. Thanks so much. About the location, great place to ask for info or to see what attractions for tourists to find and do around the City when they're visiting. Almost a nice full wall of brochures and pamphlets of hotels to attractions within the City of Kingston. They also got some really sweet merch section as well.

tinny tso 2 years ago

Fantastic experience: All the public washrooms were temporaily closed when we visited on Apr 7, 2023. (Good friday). We were inside the centre, wanted to ask the whereabouts of washrooms. The 1 and only ambassador in the centre was busy helping out a couple, so we went to the hotel nearby ( we did ask for permission at the front desk). Defintiely a great tourist spot to stop by when you are on a road trip from toronto to ottawa and vice versa. Lots of street parkings available nearby. We parked on william street for $1.50 an hour.

Anne Erta 2 years ago

Fantastic experience: Beautiful place . It seems like we've been in each place of kingston good view. Memorable for me

Juliet Martin 2 years ago

Positive experience: Helpful busy spot. Clean public washrooms. Walking maps of downtown available here. Good tourist resources.

Yuwen H 3 years ago

Fantastic experience: It’s in the harbour front downtown, steps away from a bunch of nice restaurants. There are plenty of stuff to take pictures with.

Kay 3 years ago

Fantastic experience: Very friendly helpful people

Hamidullah Akbari 3 years ago

Fantastic experience: Fun place!

P So 5 years ago

Fantastic experience: Worth a visit this beautiful peaceful town.

A. E. 5 years ago

Fantastic experience: Great information Center

Scott Rushton 5 years ago

Fantastic experience: Great view, historic town

Original Gamestir 5 years ago

Fantastic experience: We had a blast at this location with friends and family .The thing we did was a shotgun video everybody taking turns to be the eye . It was fun how we did it and it was a super cool vibe at that location . Had a blast taking picture s and creating a video all while snapping some picks . Thank you for providing a cool atmosphere to create a great video and reach new level s of creativity

Patrick Olivier 5 years ago

Fantastic experience: Bon service en français

Sanghee Lee 5 years ago

Fantastic experience: Please visit us at first. Start point for Kingston travel. 꼭 한번 들러볼만한 안내센터. 킹스턴 여행의 출발지로 손색 없음

Mac T 6 years ago

Fantastic experience: well organized center.

Stefan P 6 years ago

Fantastic experience: Great tourist information centre in downtown Kingston. Friendly staff. Lots of maps for local and regional attractions inside. Nothing tacky for sale. This is a legit Kingston tourist office! Grab some maps before heading out to explore the city. Great photo ops nearby.

Liisa Shafer 6 years ago

Fantastic experience: Interesting place to stop for visitor information regarding Kingston and about tourist information on what there is to do while you are in the Kingston area. This is also a gift shop where you can buy some fun and inexpensive tourist memorabilia and gift items. Also, get some fun pictures at the KINGSTON sign, on the waterfront, and in the downtown and old Kingston area.

Catherine DeVreeze 7 years ago

Fantastic experience: It was fun to be a tourist in my own city. Lots to see and do.

Marcin Tandecki 7 years ago

Fantastic experience: Nice place right by the water. Lots to see, many good photo opportunities. Great view of City Hall.

Sarah 7 years ago

Fantastic experience: Staff are open and welcoming. Often know exactly what i am interested in with little description and quick to offer a pamphlet and any other helpful information. We noticed the froid art display outside and went in to ask about it. They provided additional information and directed us to martello alley (a couple of blocks away, walking distance). We found a couple more pieces of froid art on the way. Once there a local artist Laura Moreland provided a detailed synposis of the froid art making process. The pieces made from acrylics survive the ice and take on another life after they thaw! Each one is unique. Its the perfect winter for it this year. Check it out. Martello Alley staff happily provided a map where more froid art was on display downtown kingston.

serge vortex 7 years ago

Fantastic experience: Pequeño y hermoso pueblo con excelentes opciones turísticas recomendable para una pasada rápida o pasar un fin de semana muuuy tranquilo.

Mike Hector 7 years ago

Fantastic experience: Great organization that promotes all the epic ways that Kingston is such a fantastic place to visit, work, play, or live in.

Lucas Vanony 7 years ago

Fantastic experience: Very friendly staff !! Nice boutique as well, no crappy touristic stuff !

Leave your opinion about Kingston Visitor Information Centre:

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5 = Excellent

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