
Boulevard Travel

Information about Boulevard Travel
Opening hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We at Boulevard Travel recognize that every couple is unique and requires customized and personalized service, which we guarantee.
Our dedicated Wedding team will answer all your questions, and exceed your expectations in negotiating the best possible rates and benefits for your group.
Boulevard is your One Stop Shop that will save you time, money, and stress.
Our comment from TraTraTravel about Boulevard Travel:
Boulevard Travel is a leading travel agency in Canada known for its exceptional service and dedication to client satisfaction. With a team of knowledgeable agents, including the highly praised Yolanda, Kim, and Terri, they have a proven track record in planning a variety of trips, from destination weddings to family vacations and corporate travel. Customers consistently commend Boulevard Travel for their:
- Outstanding Customer Service: Clients rave about the prompt, courteous, and professional communication, with agents always available to address inquiries and provide assistance.
- Expertise and Knowledge: The team’s deep understanding of travel options and destinations ensures tailored recommendations that meet clients' needs and preferences.
- Stress-Free Travel Planning: Many users highlighted the seamless organization and support throughout their trips, allowing them to enjoy their travels without worry.
- Responsive Support: Clients appreciate the agents' ability to handle last-minute changes and resolve any issues, particularly in challenging situations such as pandemics or airline strikes.
Despite some isolated feedback regarding communication issues or specific service experiences, the overall sentiment towards Boulevard Travel is overwhelmingly positive. Customers express gratitude for their efforts, especially during complex travel arrangements. For a personalized and professional travel experience, Boulevard Travel remains a top choice for many Canadians.
Boulevard Travel: Reviews
Fantastic experience: Terri Gaglardi booked my boyfriend and I the most wonderful trip in Bucerias! Everything went according to plan and very smooth, thank you! Highly recommend!!
Fantastic experience: I never thought about using a travel agent until I had to organize my own wedding. Thank God I had Kim and the staff at Boulevard travel to help. Not only did Kim create an awesome package for us and our large group of guests; but she went above and beyond to resolve any issues we had with the hotel's wedding coordinator. We could have never done this to the level of perfection without her help.
Fantastic experience: I recently had the pleasure of working with Yolanda at Boulevard Travel to plan my trip to Greece, and I can confidently say it was the Best Experience I've ever had! Every detail was meticulously arranged from accommodations to local tours. Her knowledge about Greece and insightful recommendations truly enhanced my Journey! Thank you Yolanda!!
Thank you so much for your kind words, Josie! We are thrilled to hear that Yolanda was able to provide you with such a fantastic experience planning your trip to Greece. Your satisfaction is our top priority, and we are delighted that everything was arranged to your liking. We look forward to assisting you with your future travel plans.
Fantastic experience: Yolanda Tkachuk is a gem. She organized a bucket list trip to Greece and was a pleasure to work with. All the stress of travel vanished. Everything was so well organized and we were so well taken care of during the entire trip. I am so impressed with her knowledge, service, and can't thank her enough for organizing such a wonderful trip
Fantastic experience: We used Boulevard Travel to arrange travel and accommodations for our destination wedding. Kim provided great communication and assistance throughout the whole experience. Especially when dealing with a airline strike and hurricane, everything was managed well. We had a great experience. Thanks
Thank you for choosing Boulevard Travel to assist with your destination wedding arrangements, Travis. We are thrilled to hear that Kim provided great communication and assistance throughout the process. We are delighted that you had a great experience with us.
Fantastic experience: We had a complicated trip and Heather came through as we made changes and had lots of uncertainty. Hooray for Heather!
Thank you so much for your review of Boulevard Travel! We truly appreciate the feedback and hope to hear from you again.
Fantastic experience: Yolanda at Boulevard Travel assisted us with planning our trip to Peru in April 2024. She saved us a lot of time and hassle, making this trip more enjoyable. It was nice to know that if we had issues on our trip, we could reach out to Boulevard for support. 5 Stars!
Amazing. Thank you for the support and we are sooooo happy your trip was everything you hoped for and more.
Fantastic experience: When my husband and I were first planning our wedding we've researched about every venue in Calgary and BC area and got super overwhelmed. We then decided to head towards a destination wedding route and never looked back. Boulevard travel was so well organized and laid out what it was like to plan a destination wedding. After walking out from the inital meeting with Karen and Kim we knew right away that a destination wedding was definitely the right choice for us. Kim N was our destination wedding travel agent and made the process so easy for our guests to book. She was very communicative and prompt with getting back to us and our guests. Not only did she help us out with group bookings but she helped us narrow down resorts that suited our budget (we got married at the Grand palladium in Maya Rivera). All the guests loved their stay there! Kim also did an amazing job with reassuring us through the process of wedding planning and helped a bunch with connecting us to the right people at the resort. She was our biggest advocate when we had any questions or concerns regarding the wedding. We 1000% recommend Kim N and boulevard travel if someone is ever considering destination weddings. Thanks again boulevard travel and Kim for helping us plan our dream wedding!
Fantastic experience: There are no words to describe how happy we are with the service provided to us from our travel agent, Terri. She made some fabulous recommendations with lots of choices but not too much to be overwhelming. We just got back from our trip to Secrets Huatulco and we are engaged! All around the trip was wonderful! We are now planning a destination wedding and will definitely be using Terri again! Thanks for all your hard work!!
Fantastic experience: I can not say enough about our amazing travel agent, Terri! From planning to booking to travelling, Terri was there every step of the way! She worked tirelessly and many times outside her working hours to accommodate our requests and timelines. She definitely goes above and beyond for her clients and her professionalism is second to none. We had the most wonderful trip and couldn't have done without Terri’s help and knowledge! We will definitely be using her for our future travel!
Fantastic experience: What a well organized trip to Portugal!Terri Gagliardi gave us the experience of a lifetime and used her vast knowledge to ensure our trip was everything we were hoping for. She seamlessly attended to travel and accommodations for 14 of us and went over and above her job when we encountered some internet booking snags. The apartments in Lisbon were central to the hub of the city activities and close to shops,restaurants and attractions. Truly a dedicated travel advisor who works hard to make sure clients are satisfied. Will certainly be contacting her again. Margie (+13) from PEI
Negative experience: Disappointed with the service I received from Boulevard Travel. Got connected with Terri to help with my trip to Italy, everything seemed to be going well until she forwarded me an email she sent to a coworker of hers saying I'm "driving her crazy". Unprofessional and really rude service especially when you have to pay a fee for them to plan/book anything.
Dear Paolo , In response to your review, please again let me apologize. Please know that this is not the way we treat our clients, and this wasn’t about you at all as you were so lovely to deal with. Just other situations that were overwhelming at the time. I hope you will please accept my sincerest apology for any stress that this has caused. I wish you nothing but the best for the future and hope your travels are enjoyable. Management would like to express our sincere apologies for this experience. Thank you for speaking with us and allowing us to try to make it right.
Fantastic experience: I couldn’t be happier with the team at Boulevard Travel! From handling my bookings for single plane tickets, to coordinating complex vacations - rest assured, all my needs are taken care of. The team at Boulevard takes the stress right out of planning. I will always use Boulevard Travel for any and all my travel needs. Thank you Boulevard Travel, for providing peace of mind and EVERYTHING you do!!
Negative experience: Trying to get final invoice to make payment has been terrible. Have sent emails and called, promised invoice still not received despite telling Kim I will be out of country and need this resolved. Communication has been horrible
Hello Jill As per our conversation from Friday, the request for the your invoice was delayed sue to the vendors delay in delivering the invoice to our team. Our team requested the necessary backup documentation from the Tour Operator for weeks with no avail. We apologize as their delays definitely affected our ability to provide you documentation in a timely manner. Our communication failure was simply an oversight. Our team member believed she had responded to each of your requests. We apologize for this oversight as this is not part of our Service Level Standards. We hope you have a super trip and are here to help if needed. Please reach out to Karen by cell anytime.
Fantastic experience: Terri Gaglardi went over and above to find us exactly what we were looking for at a reasonable price. She checked in with us leading up to the trip and followed up after, truly cares about her customers and helped us create some amazing family memories in Jamaica. Thank you Terri!
Fantastic experience: Kim at boulevard has done trips for us to both Vietnam and Thailand and has hit it out of the park both times. Her knowledge of the areas and ability to put together wonderful itinerary's, hotels, transportation and guides is exceptional. She has booked us trips to not only see the country but learn about it intimately from the wonderful local guides. Wouldn't use anyone else for a custom trip.
Fantastic experience: Good
Fantastic experience: respond quick, offering all flights option, good communication
Fantastic experience: Thank you Heather and team for your help and great service.
Fantastic experience: Prompt and friendly service.
Fantastic experience: Much appreciated Yolanda's flexibility in getting through complicated travel arrangements!
Fantastic experience: Yolanda is very patient and professional! Excellent service!
Fantastic experience: Very helpful and professional answering any questions I had! Always replied in a timely manner!
Fantastic experience: Boulevard travel has been very good to me for all my travel, Heather Walsh always helps me out.
Fantastic experience: Smooth communication with Heather for booking travels. I am happy to work with her!
Fantastic experience: We travel a lot throughout the world and Boulevard travel (Yolanda) is the travel group that makes dreams happen.
Fantastic experience: Heather Walsh has always been great to work with and helps with all our travel needs.
Fantastic experience: Heather is amazing to work with. She's very responsive, friendly and available to answer any questions. Would highly recommend.
Fantastic experience: They are very flexible and will work with you to get the best price. Also, if there is a problem they are available 24/7 to help solve any issues, we have had athletes stranded in Europe and they worked really hard to get them home.
Fantastic experience: Heather has been a great resource for our team and I have enjoyed working with her. Heather is responsive, open to ideas and communicative.
Fantastic experience: Heather Walsh is awesome! Super responsive, always tries to get the best deal and is proactive with finding the best layover and flight times. Highly recommend!
Fantastic experience: Boulevard Travel has been extremely helpful in getting the Canadian National Cross Country Ski Team out of trouble on numerous occasions be it Covid Cancellations or airline strikes. Thanks for getting us where we need to go.
Fantastic experience: Traveling with Team Canada is effortless, thanks to Yolanda at Boulevard Travel. She ensures seamless flight bookings and remains consistently available for assistance, especially with last-minute travel changes.
Fantastic experience: Yolanda provides exceptional services. She is very professional, responsive to evolving needs of clients, promptly responds to enquiries and requests. She goes above and beyond and I really appreciate her services. Nancy
Fantastic experience: Heather was an absolute pleasure to work with! From start to finish, the service was exceptional and she was quick to provide all group flight options available given the restricted timelines we were given last minute for our cross country team. She provided us with a flawless itinerary based on the circumstances of the current airline conditions. Every detail, was expertly handled. I highly recommend them for a stress-free travel experience!
Fantastic experience: Boulevard Travel in Calgary has been my go-to travel agency for the past 3 years, and I can't sing their praises enough! From the moment the first call, I knew I was in for a professional travel experience. Customer Service: ⭐⭐⭐⭐⭐ The team at Boulevard Travel sets the gold standard for customer service. They are not just travel agents; they are passionate enthusiasts who genuinely care about making your journey exceptional. Every interaction, exudes warmth and professionalism. Expertise: ⭐⭐⭐⭐⭐ Boulevard Travel's expertise in the travel industry is unparalleled. Their recommendations are not cookie-cutter; they reflect a deep understanding of destinations and a commitment to staying on top of travel trends. Trust me; you're in good hands with their knowledgeable team.
Fantastic experience: Yolanda has look after our corporate travel with one of the national sports teams and always does an exceptional job! She is quick to reply and accommodate to requests all the while juggling the schedules of a whole team of us. Highly recommend her.
Positive experience: Boulevard Travel has helped us with our Team Travel and have been nothing short of efficient and helpful! Heather Walsh from Boulevard has been great to work with, she keeps everything organized and updates you the minute any changes are made!
Fantastic experience: I've worked with Boulevard on a number of trips and they always do a great job. They are very responsive and cost-effective. They also do an excellent job assisting with last minute flight cancellations and other unexpected twists and turns (even if in the middle of the night Canada time). I worked with Heather on my most recent trip and she was very good.
Fantastic experience: My company has been working with Boulevard for years and has been very happy with the service. More recently, I chose Boulevard to help me book a rather large family vacation. Heather and Michelle have both been a massive help with handling literally everything! Flights, cruise, hotels, insurance, transportation, and we haven't made it easy with different ages, travel dates, and varying needs of our group. I love and appreciate the personalized service, quick response times, and great deals they are finding us as well. Highly recommend Boulevard for both corporate and personal travel needs.
Fantastic experience: Boulevard Travel's, travel Specialist Heather, goes above and beyond to help me with all of my teams travel needs. Always positive and always willing to help, keeping in mind our company's best interest. Thank you again Heather and Boulevard Travel, you make travel, easy !!
Fantastic experience: Yolanda Nortje does a great job for complex international travel, and is very responsive.
Fantastic experience: Wonderful to work with! Our company uses Boulevard travel exclusively to book flights and we are very happy with the service. Great communication, personalized service, and fast delivery.
Fantastic experience: I am extremely grateful to Kim.N and the entire Boulevard team for helping with the bookings of flights and rebooking when unforeseen circumstances arise. Recently my mom has booked a flight with the Boulevard agency for a trip to multiple destinations and the last leg of her trip was schedule for a visit through the Middle East. About a week after she has arrived at the last destination a war has broke out in the region and she was stranded due to numerous cancellations by majority of operating airlines. Kim N. acted very quickly and efficiently. With careful planning we were able to extract my mom out of the region and bring her back home to Canada in a very challenging environment. I am forever grateful to Kim N. and the entire agency for being so swift and proactive and without their assistance and knowledge my mom would not be safe home right now. We book all of our domestic and international flights with Boulevard and I highly recommend Kim as a senior travel consultant at the agency. In the current travel environment a trip can take very quick turn for the worst and without an agent on standby it can become a nightmare for the traveller. It is the best executive decision one can make when travelling is to obtain a service of an experienced travel agent for a piece of mind and also in case of an emergency. Thank you Kim, you are amazing!
Fantastic experience: I have used Boulevard Travel for my past three trips to Disneyworld. The purpose for using a travel agent is they have more leverage to get special requests and can manage all other aspects if something goes wrong with your Itinerary. Once again I have enlisted the services of Boulevard Travel and am working with Terri Gaglardi who has been incredibly helpful with all of the changes Disneyworld has made post COVID. I would highly recommend reaching out to Terri for your travel needs. She will definitely take care of you!
Fantastic experience: Great Service! Helpful, informative and fast!
Thank you Matt. Looking forward to another season of crew movements. We appreciate your business.
Fantastic experience: Great service, extremely professional.
Thank you Tom. As one of our longest clients, I appreciate the 30 years of working together through all you businesses.
Fantastic experience: Prompt, efficient service and great advice!
Fantastic experience: My business has used Boulevard Travel for a few years now and they are very attentive and have the customer's best interest in mind. I had to change my flight and hotel options a few times before I book and Heather was very patient the entire time. I highly recommend doing business with them!
Thank you Durgen. Your feedback is much appreciated.
Fantastic experience: Great experience working with Terri on our bucket list trip to Xcaret Mexico!
Fantastic experience: Boulevard Travel has been a huge help in planning and booking the travel for Cycling Canada. Yolanda does a fabulous job providing a number of different flight options for all of our disciplines, and has always been incredibly professional, friendly, and easy to work with! We are so grateful to have her assistance to keep everything organized and to be able to so seamlessly incorporate all of the logistical nuances we require!
Fantastic experience: Heather and the team at Boulevard Travel were amazing to work with. I would recommend no one else if you are booking a trip. Incredible experience!
Fantastic experience: Terri was great! I gave a short deadline to work with and she ran with it. Ended booking a week at an adult only resort that I can't wait to get to. Will definitely be coming back for recommendations and advice.
Fantastic experience: Boulevard Travel is always available to book complicated flights and find new alternatives when problems arise. It's been a pleasure dealing with Yolanda.
Fantastic experience: Top rate service and great value add to booking individual & group travel. Heather Walsh is so friendly, extremely helpful and always available. When traveling with a lot of sport gear the fees that you pay for booking service more then pay back in baggage fees savings. Highly recommend to work with Boulevard and Heather to support your travel needs.
Fantastic experience: The team at Boulevard Travel have been awesome to deal with. I would to single out Yolanda as she was simply brilliant in setting up our plans for a visit to Sicily later in the year. Sadly, this had to be cancelled but once again Yolanda displayed her professionalism and support in ensuring everything was cancelled correctly. My wife and I would have no hesitation in using Boulevard Travel in the future.
Hi Mark. Thank you for your kind words. We look forward to working with you again.
Fantastic experience: My business has used Boulevard Travel for a few years now and they are very attentive and have the customer's best interest in mind. I had to change my flight and hotel options a few times before I book and Heather was very patient the entire time. I highly recommend doing business with them!
Fantastic experience: Thank you Terri Gaglardi for providing professional travel advice and helping us book an all inclusive vacation with excellent travel dates and times. We could not find the deals and flights that she was able to provide for us!
Fantastic experience: I have been dealing with Boulevard travel for about a year of bookings for my son with Canadian cycling. I have nothing but great help.
Hi Nadine. We love working with our sports teams!!!! Thank you for your trust in travel.
Fantastic experience: The team at Boulevard all provide exceptional service for our organization, and always meets our travel needs, and provide support when needed. Would highly recommend!
Fantastic experience: I manage the Canadian Para Nordic Ski team, and Heather and the team at Boulevard Travel have been providing exceptional service and support to our team for many years. Our travel is often complex with multiple departure and return locations and times, and subject to change on short notice, but the Boulevard team is always there to ensure we can get to and from our training and competition locations as efficiently as possible. Whether we are overseas or in North America, it is reassuring to know that we can count on Boulevard to help with any changes from the plan! Heather is prompt with her replies to my flight plan requests, providing customized options for our team and effectively deals with the inevitable changes, knowing that a lot of the performance outcomes for our team are based on smooth travels. We are very happy with Heather and her team at Boulevard, and look forward to working with them as we work towards our podium pathway to Milano-Cortina 2026!
Thank you Bjorn. We love working with you and your athletes. Best wishes this year.
Fantastic experience: I always call them to book a flight. Yolanda and Kourtney are great agents and gives an awesome service!!! Kevin at the after hours saved me a few times too!
Hi Gabriel. Thank you for your continued support. Your business is extremely appreciated.
Fantastic experience: Heather is always very courteous and sends prompt replies with requested options or if not prompt replies a prompt update on when to expect the information requested which is equally appreciated.
Thank you Jeff. If has been great watchin your business grow and we look forward to seeing what the future holds.
Fantastic experience: Boulevard Travel has been a lifesaver for me! As an event planner, it is so important to find vendors that are true partners. Boulevard Travel is great because they provide white glove service for my clients (as well as for me!). My representative, Heather Walsh, has always been so reliable and responsive. She has gone above and beyond more than once to ensure the best experience for me and my clients. 100% recommend!
Thank you Brittany. We appreciate your business.
Fantastic experience: I have been working with this Yolanda from Boulevard for a couple of years now, and I can't say enough good things about their service. Their expertise in booking flights for our business trips has been consistently outstanding. They handle every detail with precision and professionalism. Their ability to find the most convenient and cost-effective flights is truly impressive, and they always go the extra mile to accommodate our specific needs and preferences.
Thank you Marc. We love watching the team compete each year! Best wishes for 2023/24.
Fantastic experience: Worked with Boulevard for over a year and they do a great job. Available at all hours for any changes.
Thank you Paul. It is great working with you and we appreciate your business.
Fantastic experience: We have been exceedingly pleased with the services of Kim Nguyen at Boulevard Travel for our travel bookings. She is very thoughtful, thorough and knowledgeable. We appreciate her attention to detail.
Thank you Ruth. We appreciate your business.
Fantastic experience: Boulevard Travel has been a great help in planning the travel for the Canadian Freestyle ski teams. Their work in planning and booking the travel for our four different teams of skiers, coaches and medical providers travelling across the world to up to ten stops each has been incredibly helpful. Our agent, Yolanda, has kept us organized and on budget with her great service and creative thinking. We truly appreciate the service from Boulevard with our team travel; I also use them personally now that I have seen the level of service and care they provide.
That is so amazing to hear, Todd! Thank you so much for taking the time to share your feedback with our team at Boulevard Travel. Kourtney is fantastic!
Fantastic experience: Boulevard Travel and Heather, specifically, are a thrill to work with. Efficient, professional, and always friendly. Couldn’t be any happier with their service.
Thank you Julia. We appreciate the feedback and thank you for your business.
Fantastic experience: Yolanda and the team at Boulevard have been an amazing partner for us. The response time, communication, and amount of travel options provided is outstanding! Thanks again!
Thank you Adrian. Best wishes for 2023/24 season. We are here when you need us!
Fantastic experience: Our travel agent, Terri, was incredible at researching and presenting vacation choices that suited our family’s budget and checklist. We have worked with Terri in the past, and appreciate her consideration of client preferences and keen eye for detail sourcing thoughtful destinations and well appointed accommodations. Terri is an excellent travel agent and has an enormous depth of knowledge and travel experiences. She provides her clients with professional efficient service, while always going the extra mile to make travel experiences wonderful. Thank you, Terri!
Thank you Robyn. So happy to hear you love Terri. Thank you for your business.
Fantastic experience: I have worked with Boulevard travel for a number of years and our agent Ashley is awesome. It gives me that peace of mind when traveling with our baseball teams. I can't say enough about their service and the ease of communication. I highly recommend!
Thank you Greg. We appreciate the near 10 years of partnership. You and your team are amazing.
Fantastic experience: Heather has done a terrific job at fulfilling our requests for international travel. More often than not, we require constant revisions to itineraries, as travel plans sometimes change through the planning of a business trip. We always get a prompt response. I’m very happy with their support!
Thank you Guillermo. International travel is where we excel. Thank you for allowing us to work with you.
Fantastic experience: I had the amazing good fortune to work with Heather Walsh at Boulevard Travel on some complicated travel arrangements to Europe for our family who lives across Canada. The commitment she had to make our plans happen were second to none. We can’t thank you enough for all your effort and time. Looking forward to organizing more trips in the future!!!
Thank you Bill. Heather loved working on this with you. Thank you for your business.
Fantastic experience: Great to work with Heather. Always there to help when things don’t go as planned. Well organized !! Hundreds of successful flights booked. ✅
Thank you Curtis. Over 5 years of partnership.... Its been great working with you and the team.
Fantastic experience: Thank you Kourtney at Boulevard Travel!! Your assistance was so appreciated. You made it so easy and found me exactly what I needed!! Easy recommendation and I will use you again
Thank you Cindy. We appreciate your business and we look forward to helping you again soon.
Fantastic experience: Kim was awesome and made the whole travel process much easier. Thanks so much Kim :)!
Thank you Richard. We look forward to earning your business again in the future.
Negative experience: Unorganized and definitely underdelivered on their promises.. Unfortunately I have to share how Kim at Boulevard travels fell short of her promises and showed very little support when it came down to help us with our issues. Never once have I gone on a vacation and was forced to sit apart from my travel companion, we were also promised an ocean front view, which was also not the case.. even the airport shuttle couldn’t fit all of the guests on the bus and to top it all off both my and my girlfriend’s luggage got damaged beyond repair on our flight back. Would definitely not recommend booking anything with this agency
Fantastic experience: My now husband and I went through Kim and Karen at Boulevard Travel to plan our destination wedding. Throughout the entire process, they were absolutely amazing!! They were so clear and concise with explaining everything to us and their communication between the resort and airlines really impressed us. Kim went above and beyond in her communication with the resort for us! There were definitely hiccups in the planning process with our guests being indecisive or having some unforeseen circumstances arise and these ladies handled it with so much grace and calm, we were beyond impressed! Thank you thank you thank you for being the BEST travel agents we could have asked for <3 We won't use anyone else in the future.
Thank you very much Christina. We thoroughly enjoyed working with you and family. Thank you for giving us the opportunity to coordinate your special wedding day. All your guests had a super time and we look forward to working with you in the future. Team Boulevard
Fantastic experience: Kim and Karen are both rock stars and are great to work with. We worked with them for our destination wedding to Mexico for a large group dispersed across Canada. Every step of the way, Kim was extremely transparent and very quick to respond to any inquiries that came up from our guests. We are and would happily recommend working with Boulevard travel anytime for group travel!
Dear Garrett,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Kim and Karen were able to assist you and your guests throughout the planning process for your destination wedding in Mexico. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.Warm Regards,Boulevard Travel
Fantastic experience: I was overwhelmed with trying to book a family Christmas trip for 24 people - I called Karen at Boulevard and she put all my worries to rest. Karen & Kim took the time to find out what our preferences were and found a location & resort that perfectly suited our needs. They also booked excursions & family photos and were always available to answer any questions. I don't think I will ever go on vacation without them again!
Hi Robert.Thank you for the kind words. We loved working with you!
Fantastic experience: The team at Boulevard Travel helped us organize our wedding in Mexico in Nov 2022. Kim and the team were awesome! They were responsive, helpful, and provided great advice on how to plan our wedding.
Fantastic experience: Terri at Boulevard travel is absolutely amazing! She is always friendly but professional and her experience in the travel business has been a godsend to us! We love to travel and we are always looking at where to go next and Terri provides us with great options that suit out interests and our budget! Terri is always available via email and even booked our most recent trip while she was away on holidays herself! We have had good travel agents in the past but Terri tops them all! We feel very lucky to have Terri helping us with all our travel plans now and in the future!
Thank you Louise. We love working with you. Thank you for everything and talk with you soon.
Fantastic experience: Amazing group of people to work with. I have had experience with this agency for both personal and business travel and can honestly say that their attention to detail and ability to get you what you need/want in both an efficient and cost effective manner is first class. I cannot recommend them enough for all your travel needs.
Fantastic experience: Kim and Karen were absolutely wonderful in helping plan out Costa Rica Wedding for April 2022. The planning started during the pandemic and there were many ups and downs (particularly with the airlines- AC). Kim was on top of every issue that came up and helped alleviate the stress of the changed and bumps along the way. She got all 70 guests out to Costa Rica and was in constant contact to ensure everything was going smoothly. The wedding department resort was also challenging to get communication/ answers from Kim was on top of them ensuring that our questions were answered and plans were made. Thanks again to all the hard work put in, especially in such crazy times with so many unknowns.
Fantastic experience: We have been using Kim Nguyen at Boulevard for our travel bookings for many years. Kim does an amazing job! She is always efficient, knowledgeable and prompt. Appreciate that she keeps up to date on current travel guidelines. Thank you Kim!
Brian and Joanne, thank you! Kim is amazing! We appreciate your 10-year relationship and look forward to earning the next 10!
Fantastic experience: We are long-standing clients with Kim at Boulevard Travel. She continues to provide exemplary service and easily manages complex travel arrangements. Taking her advice has been the secret to our successful travel adventures and we highly recommend her.
Thank you EllenWe look forward to working with you again.
Fantastic experience: This past month myself and a group of friends were planning a trip to Mexico and we already had a resort in mind. I contacted Boulevard Travel to help plan flight and hotels - this is when I got in Contact With Yolanda! She was a huge help from the beginning sharing her knowledge and expertise on resorts. She worked tirelessly to get us the best deal possible. I advised her that two our of city guests will be accompanying us and she made it work (even though it was a huge headache). Yolanda went above and beyond and was on hold with the airline for FOUR DAYS! The ticket prices had gone up and Yolanda worked her magic bringing the price down to what it originally was. She went above and beyond for a group of guys who she didn’t even know. The customer service that Yolanda has brought to the table has made me a loyal customer to Boulevard and I will be booking through them in the future. I have already told everyone about Yolanda and what she did for us.
Thank you for the support. We are happy to help and look forward to working together next time.
Fantastic experience: We contacted Boulevard Travel in July to help make travel arrangements for our Destination Wedding next year. Our agent Terri has been fantastic to work with. She is professional, knowledgeable and prompt. Our booking is out of two provinces and there have been so many questions/logistical issues - Terri has handled everything with ease! We cannot say thank you enough for all of the wonderful work Terri has done for us and our group! If you are planning a destination wedding, contact Terri and the team at Boulevard.
Thank you so much for your kind words, Elizabeth! We are thrilled to hear that Terri has been able to provide such exceptional service and help you make your travel arrangements for your Destination Wedding. We appreciate your recommendation!
Fantastic experience: Very happy with Boulevard Travel. Helped me organize a group trip to Mexico.
Thank you very much for your feedback. We are delighted you are happy and we look forward to working with you again soon. Boulevard Management.
Negative experience: Poor service. I reached out to try and plan a vacation with my husband. I have an extremely demanding job and email is easiest for me to communicate via email but they actually refused my business because of that. completely ridiculous and would not recommend or book with this company due to lack of accommodating their clients busy schedules.
Hi Shmee Tee,We thank you for taking the time to leave us a review. Client communication is very important to us and has been a pilar of our business for over 40 years. We understand how important vacations are to our clients so for new clients to Boulevard it is pivotal for us to clearly understand what you are looking for in your dream holiday. This typically means a brief phone call to discuss a few details that will ensure expectations are clearly understood and our team can research experiences to meet and exceed your expectations.Boulevard prides ourselves on excellent personalized service and long standing relationships. We strive to earn your business and trust for years to come. We are sorry we could not convey the long term benefit of our communication process and we will remain available for consult in the future should your time and schedule permit a consultation.Boulevard Management
Fantastic experience: Boulevard travel in Calgary arranged my transportation from MB. to S. Ont. to act as a coach for a National Canadian Sports championship. They are a trusted travel consultant for many businesses and Sporting organizations! And then… only three days into my trip, I came down with Covid. What could’ve been cause for high anxiety, immediately became a non-problem when Naz responded to my email and then gave me a call! In little more than the time it takes to enjoy a cup of coffee - my new travel arrangements had been made and sent to me electronically! Going forward, Naz from Boulevard Travel, in Calgary, is my ‘go-to’ travel partner! Friendly, great communicator and a problem-solver! Electronic communication, and payments, make it easy to choose the BEST travel consultants! Actual location should not determine who you work with… Do yourself a favour - call Naz!
Hi Kevin,We are glad to hear Naz was able to help you out! She's great!We look forward to working with you again in the future!Boulevard Travel Team
Fantastic experience: Amazing Service! Terri presented great options for our Mexico trip and made great recommendations. She made the search process seamless. Highly recommend!
Thank you Jennifer. Terri is a gem!
Fantastic experience: Boulevard Travel was a great help in booking all the arrangements for our trip to Toronto where my wife had surgery. Special thanks to Kim Nguyen the travel consultant who helped us. She is great!
Thank you Roger. I hope things went well in Toronto.
Negative experience: Reading all the 5 star reviews and wondering if I had bad luck and picked the worst agent? After the payment was made there was 0 communication. My flight itinerary was with 2 connections, there were several schedule changes from the day I booked to the day I had to fly. There was even a cancelled flight. Not a word from the agent. In the beginning I got a few notifications on my phone, even that stopped. I had to call her twice - to book me another flight and to check all the scheduled times 2-3 days before leaving. The biggest surprise was to find out that the return ticket was booked without registered luggage. Can you imagine being on the other end of the world, trying to fix someone else's mistake and nobody to call to because of the time difference ?! I'm angry and very disappointed. I would not recommend this agency to any of my friends.
Fantastic experience: We worked with Kim at Boulevard Travel to book our wedding party travels. Kim was very responsive and did everything she could to make it as easy as possible for us. She has also advocated for us to get our travel credit extended due to covid. Thanks for all your help Kim! Looking forward to working with you in the future!
Hi Natalia and Joshua,We are glad to hear you had a great experience with Kim!We look forward to working with you again!Thank you,Boulevard Travel Team
Fantastic experience: So thankful we booked our recent travel from LGA to YYC through Boulevard Travel. Last minute flight changes from Air Canada would have added numerous stops and hours onto our travel, however Kim was able to quickly connect with our airline and find a solution. We also experienced a delay that left me concerned we would miss our connection, I texted Kevin and Courtenay who immediately responded (very early AM), allaying any concerns I had. I was grateful to have their help, especially now during these times when international travel is more difficult. We will certainly use them for future travel.
Paula,Thank you for the great feedback, we are more than happy we were able to ease your concerns and we look forward to keep working with you!Boulevard Travel Team
Fantastic experience: The team at Boulevard has been more than helpful with managing our team's travel needs and helping navigate ever changing requirements during the pandemic.
Gavin,We are glad you are happy with our services and look forward to keep working with you!Boulevard Travel Team
Fantastic experience: Kim , Kevin and Courtney at Boulevard Travel delivered outstanding service and fast solutions for our most recent bookings. We have never used agents before and going forward we are sold on a continued “ go to” with these folks .
Thank you Diane. We are happy everything worked out for you and your travelers and look forward to maintaining your trust in travel.Boulevard Travel Team
Fantastic experience: Nordiq Canada has been using Boulevard Travel and Kourtney for many years now. They are a very well organized and efficient group of staff. During the pandemic they have been fantastic at accommodating and finding solutions to our last minute changes. Thanks Kourtney and Team for your continued great work!
Joel,That's great feedback, thank you for sharing!Boulevard Travel Team
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