
MKMK Travel -MKMK 여행사

Information about MKMK Travel -MKMK 여행사
T3H 6E7, Calgary
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
MKMK여행사에서는 한국 항공권을 저렴한 특가로 제공 해드립니다! Cheap special tickets to Asia including Korea/Japan/Taiwan/Hong Kong.
Our comment from TraTraTravel about MKMK Travel -MKMK 여행사:
MKMK Travel is dedicated to providing exceptional travel services with a focus on customer satisfaction. Many clients have praised the company for its:
- Outstanding customer service and quick responses to inquiries.
- Competitive pricing and great promotions on flight tickets.
- Friendly and professional staff who genuinely care about their clients' needs.
- Thorough assistance with ticket changes and cancellations, even under challenging circumstances like the COVID-19 pandemic.
- Ability to manage complex itineraries, which makes it a preferred choice for those planning multi-country trips.
While some users experienced difficulties in communication during busy times or overseas, the overwhelming sentiment is one of appreciation for the attentive service and best efforts provided by the MKMK team. Overall, MKMK Travel comes highly recommended for anyone looking to book their next travel adventure!
MKMK Travel -MKMK 여행사: Reviews
Fantastic experience: I purchased round-trip tickets to Korea and Canada through MKMK. Thank you to 'Virginia' for the friendly consultation and for taking care of everything meticulously, even the date specification. There are other travel agencies, but the prices and promotions are all the same. Above all, I appreciated how quick and friendly everything was. I will continue to use your services in the future. Wishing you prosperity!
Fantastic experience: 정말 추천드립니다! 부모님 티켓을 구매 해드리려고 이곳 저곳 다 알아보고 연락 드렸는데 정말 처음 부터 끝까지 자세하게 빠르게 친절하게 진행 해주셨어요! 덕분에 정말 좋은 티켓을 정말 좋은 가격에 구입할수 있었습니다! 도와주신 Sunny님! 정말 감사 드립니다! 지극히 제 개인적인 의견이긴 하지만 정말 강추 드립니다! 다시 한번 감사드려요~~
Fantastic experience:
Fantastic experience: Best hospitality, thank you!!!!!
Positive experience: Great service with prompt reply. I had some issues due to COVID 19 but, they helped me with all the processes that they could do such as changing flight ticket numerous times and getting a refund when it was almost impossible to do.
Fantastic experience: I highly recommend MKMK! Whenever I needed to buy flight tickets, they helped me a lot and the price was reasonable. Also, they're very kind and friendly. Thank you so much!
Fantastic experience: 한국에서도 톡으로 항공 티켓 시간, 요일 변경, 다 가능했음. 언제나 응대가 빠르고 정확해서 조았음. Response kindly with perfect information !
Fantastic experience: 매번 친절하게 정확하고 빠르게 일 처리해주셔서 너무 좋아요. 예상치 못한 일이 발생해도 고객에게 최선의 방법을 찾아서 제공하려는 모습이 너무 감사하고, 계속해서 애용하고 싶다는 생각이 들게 만드는 여행사네요. 제가 지금까지 이용했던 여행사 중 최고입니다.
Fantastic experience: MKMK always tries to find the best ticket for my travel.
Fantastic experience: 서비스도 잘해주시고 매우 전문적입니다 !! 세심하시고 친절합니다
Fantastic experience: The staff was very nice and kind. Very professional. I had good experiences with them. I definitely recommend to everyone.
Fantastic experience: I highly recommend MKMK! Whenever I needed to buy flight tickets, they helped me a lot and the price was reasonable. Also, they're very kind and friendly. Thank you so much!
Fantastic experience: I bought airplane tickets here. They were nice and very helpful. Also the tickets were so cheap!
Fantastic experience: 매번 한국 갔다올때마다 MKMK를 통해서 표를 구매합니다. 날짜 선택시, 변경시에 대한 설명도 매우 자세하시고 일처리 속도도 매우 빠릅니다. 또한 저는 강아지를 데리고 움직이는데 비행기표 예약시에 강아지 티켓에 대한 것도 많은 도움을 받았습니다.전문적인 여행사라고 생각합니다
Fantastic experience: I asked to refund for aircanada credit. Mkmk processed within a week and today I got refund. I was so satisfied their customer service. Thank you again
Fantastic experience: 친절한 상담과 변경사항이 생겼을때 빠른 업데이트와 일처리에 감사합니다. 친구의 추천으로 MKMK 여행사에 한국행 항공권 발권을 부탁드렸었는데 COVID-19 으로 인해 상황이 여러번 바뀌는 동안 빠른 안내를 해주셨고 거기에 따른 변경사항들을 빠르게 대처해주셨어요. 감사합니다! 다음에 다시 발권 부탁드리겠습니다!! :)
Fantastic experience: 고객응대도 친절하게 잘 해주시고 대응도 빨리해주셔서 굉장히 만족스러웠습니다. 전체적으로 직원분들이 다 너무 좋으신 것 같아요. 비행 일정에 대해 더블체크도 해주셔서 놓치는 부분이 없게 해주신거 너무 감사드립니다 :)
Fantastic experience: 가격에 티켓을 구매할수 있어서 좋았고 질문에 항상 친절하게 답해주셨어요.한국갈때 재구매 하려구요~
Fantastic experience: 지난 주 MKMK Travel 을 통해서 항공권 발권을 하였습니다. 처음부터 마지막 발권, 이메일 수령단계까지 너무나 친절하게 상담해 주심에 감동하여 리뷰를 남기게 되었습니다. 여러가지가 고민되는 항공권 스케쥴에 대한 안내를 시작으로 마지막 좌석 배정안내까지, 하나하나 상담해주시는 담당자분께 진심으로 감사드립니다. 이렇게 자세하게 안내를 받으면서, 가격 또한 합리적이고 타여행사대비 저렴하여 이 또한 너무 만족합니다. 너무 감사했습니다. 앞으로도 계속 이용하겠습니다. 건승하세요~!
Fantastic experience: The lady on the phone was so kind and very professional. I purchased the plane tickets for my family with them and I felt so comfortable with them. They tried to do their best to their clients.
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: Positive: 'Professionalism', 'Responsiveness', 'Value'
Fantastic experience: 겁나 친절하십니다. 문의 및 요구에 대해 대처가 엄청 빠르심. 자주 이용할게요
Fantastic experience: Very outstanding customer service i have ever experienced. Despite of my changes of schedule they always respond very kindly n proactively. N i could find a ticket with best value.
Fantastic experience: Great service! They offered to hold on my airline ticket, see price will go down, and the next day, they called me, I can save $300! Thank you MKMK!
Negative experience: We were unable to cancel our Asia trip because they said that they will charge us $150 each way per person to postpone, and we must provide a date. This is a multi city booking. We are a family of 4 traveling from Calgary to Singapore and Singapore back to Tokyo and then Okinawa then back to Calgary. Problem 1) unable to complete online check in without calling the travel MKMK. Problem 2) It's impossible to get a hold of them while you are overseas. We don't recommend booking with them if you are traveling to places that is in a different time zone. 3) if you are a travel agency, and you have our email contact, the most you can do is to notify us on cancelation. There are zero communication by them after the initial flight purchase. They don't send out any travel advisory. They just don't care. We originally booked our multiple countries trip with them because it was difficult to book Multi city flights. The email booking confirmation stating that MKMK has mentioned the insurance to us but we declined it. But in truth, we were not asked about it. It was not mentioned in our communication at all. We are in the last week of the trip. There are talks that the Canadian government is urging Canadian to fly back home ASAP. We tried to reach out to the flight company. They can't do anything for us. Ana has suspended many flights. Tried to reach out to MKMK, but haven't heard anything back. We are traveling with 2 little ones and it's getting more stressful everyday. We don't wish anyone to be feeling as helpless as we are now. We don't recommend this travel agency.
Hello Mr.Chang.We are sorry to hear what has happened. I would like to make sure in this response that correct information is being passed on from both you and our company and to resolve any sort of misunderstanding.Same airline could have many different policies depending on the type of ticket and cost of ticket you purchase. This was fully notified to you by email when you purchased the ticket. Which also included details of the fact that this ticket was non-refundable and has a $150 change fee charged by the airline.I understand that web check in could not work from time to time, due to server issues of the airline company. However, in this case travel agencies cannot help as this uses personal information private to you. We normally suggest that you check in at the desks at the airport if this sort of issues come up. We have explained this to you by phone and email.When a date change request was made over the weekend, we did our best the following Monday to give a positive response back and on time. However, with the COVID-19 outbreak, the airline was impossible to contact. We have then advised the best way now is to simply visit the airport and ask the service counter of the airline, which you have done and thankfully changed your flight in time for your return.We are sincerely glad that you are back home safe, and we apologize for any of the troubles this may have caused. However please be rest assured, our staff went out of their way as your agent, out of business hours, including until 11pm last night to help you with this to only find out that you had already changed the flights with the airline.As explained above, and especially after the fact that you have changed the flight to return already, there unfortunately is no refund according to the airline after speaking to them.If you have any other concerns or for us to assist with anything that we can do assist at our capacity, please feel free to reach us. Stay Safe.
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: Fast response, good deals for you~~
Fantastic experience: Always very helpful and nice people! I called them on Saturday after they closed but they called me back the next Monday and asked me how they can help me :) Pretty impressive customer service. I would stick with them for my next trip as well!
Fantastic experience: I use them to buy all my tickets for family/business trip. Fast and reliable service.
Fantastic experience: MKMK travel is awesome! For my honeymoon vacation, I wanted to travel Korea, Japan, Hongkong, and China; MKMK helped my to customize my trip with lowest cost I could find! The staff was very nice and helpful as I went back and forth several time to adjust the travel dates. I highly recommend them for everyone especially those ask for an multi-country adventures :)
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