Aqua Terra Travel
Information about Aqua Terra Travel
H7L 2Z4, Laval
Opening hours
- sunday: (closed)
- monday: 9h-16h
- tuesday: 9h-16h
- wednesday: 9h-16h
- thursday: 9h-16h
- friday: 9h-16h
- saturday: (closed)
Voyages Aqua Terra Laval est votre agence de voyage de confiance dans la région de Laval. Avec une expérience de plus de 23 années, nous sommes fiers de vous offrir une gamme complète de services de voyage. Notre équipe d'experts dévoués est là pour vous aider à planifier vos vacances de rêve, vos voyages d'affaires, vos mariages de destination et bien plus encore. Nous vous proposons des forfaits sur mesure, des réservations sécurisées et des offres exclusives pour des voyages mémorables. Faites confiance à notre expertise et à notre passion pour le voyage. Contactez-nous dès aujourd'hui pour commencer à explorer le monde avec Voyages Aqua Terra Laval.
Our comment from TraTraTravel about Aqua Terra Travel:
Aqua Terra Travel is a well-regarded travel agency in Canada, known for its exceptional customer service and personalized travel planning. Customers consistently praise the agency's dedicated travel agents, who go above and beyond to ensure memorable vacations without stress. Strongly recommended agents like Josée Claude and Pierre-Luc Renaud excel in tailoring trips to match individual preferences, whether it's a family vacation at Disney or a luxurious getaway in Cancun.
Key highlights from customer feedback include:
- Attention to detail and personalized itineraries that cater to specific needs.
- Availability and responsiveness of agents, providing support throughout the travel process.
- Professionalism and extensive knowledge of various destinations, ensuring informed recommendations.
While most reviews are overwhelmingly positive, a few instances of miscommunication were noted, but the agency's prompt resolution of these issues showcases its commitment to customer satisfaction. Overall, Aqua Terra Travel is highly recommended for anyone looking to plan their next vacation with peace of mind.
Aqua Terra Travel: Reviews
Fantastic experience: I highly recommend Josée to anyone looking to plan a memorable and stress-free trip. I had the pleasure of working with her for the second time during my recent trip to Disney, and I have been (and continue to be) impressed by her professionalism, attention to detail, and personalized approach. From the very first contact, Josée took the time to understand our preferences, budget, and interests, in order to design a trip that exceeded all my expectations. She was always available to answer my questions, making the entire process both smooth and enjoyable. When she wasn’t sure about information, she took the time to research and consult her team as needed. Whether it was booking flights, finding accommodations, or recommending activities — including the best places to meet the princesses — Josée went above and beyond to ensure that every aspect of my stay was perfect. Thanks to her, my trip was seamless, stress-free, and absolutely unforgettable. If you are looking for a reliable, knowledgeable travel agent who is determined to make your experience as pleasant and smooth as possible, I wholeheartedly recommend Josée.
Fantastic experience: Everything was perfect from the beginning to the end of the trip. We had strict criteria and yet, Josée Claude found it. She provided us with good information on what we should do, where to go if we needed help at the hotel. She informed us about the surroundings, which allowed us to explore Cancun. I recommend Josée Claude 300%. Thank you.
Fantastic experience: Fast and efficient service. Judith Allard. Clearly the best I've ever had. I highly recommend her.
Thank you so much for this superb comment! We are delighted to know that Judith was able to provide you with fast and efficient service, and that she is, in your opinion, the best advisor you have ever had. Your recommendation means a lot to us! Thank you again for your trust, and we look forward to assisting you with your future travel projects! ✈️
Fantastic experience: Exceptional service, relevant suggestions. Regular follow-ups throughout the process and even after leaving! Patrick Lepage is excellent!
Thank you so much for this wonderful comment! We are delighted to know that Patrick provided you with exceptional service, with relevant suggestions and attentive follow-ups throughout your experience, even while traveling. Your satisfaction is our priority, and it’s a pleasure to know that you appreciated his professionalism. Thank you again for your trust, and we look forward to accompanying you on your next adventures! ✈️
Fantastic experience: A very beautiful trip in 2 months with the family 2 adults & 2 children☀️ 2 water modules for kids aged 2 to 10 which is perfect and a larger water module for 8 years to adults because I had just as much fun as my boy. The food is very good, the buffet is small but what’s great about this hotel is that you don't book your restaurants at night, you can go every night (first come, first served). I recommend taking the VIP club preference since you have a VIP beach, a VIP restaurant, 2 VIP pools, an agent for you that you can text for anything, a VIP check-in & check-out. 1h30 from the airport. The cleanliness everywhere is perfect. The service is really good, they come to serve you at the pools regularly. Overall, I strongly recommend the location. Thank you Pierre-Luc for your service again and maybe we’ll talk for another trip in March that we would like to take to Mexico.
Thank you immensely for this wonderful feedback! We are delighted to know that you had a fantastic family trip and that all the facilities, from the water module to the VIP options, contributed to making your experience unforgettable. Your enthusiasm for the restaurants, cleanliness, and the hotel service is contagious, and we appreciate your tips for other travelers. A big thank you also for your kind words about Pierre-Luc, who is always dedicated to providing exemplary service. We look forward to accompanying you on your next adventure, perhaps in Mexico in March! ✈️☀️
Fantastic experience: Thank you to our advisor Pierre Luc Renaud for meeting our expectations with a tailor-made resort choice for us. An extremely available advisor, attentive to our needs. He was able to reassure us and inform us well regarding my daughter's dietary needs, and we had a wonderful, hassle-free trip☀️. Thank you, Pierre Luc!!
Thank you immensely for this magnificent comment! We are delighted to learn that Pierre-Luc was able to meet your expectations with a resort choice perfectly suited to your needs. His listening skills, availability, and attention to your daughter's dietary preferences demonstrate his professionalism and commitment to his clients. We are thrilled to know that your trip went smoothly and was magnificent. Thank you again for your trust, and we look forward to accompanying you on your next adventures! ☀️✈️
Fantastic experience: Seriously, a 5-star service from Pierre-luc Renaud and Julie Anne Landry. They allowed us to have a great hassle-free trip. Even at the destination, I had answers. What more can I say? Don't hesitate to reach out to them to book your next vacation.
Thank you so much for this wonderful testimonial! We are delighted to learn that Pierre-Luc and Julie-Anne were able to provide you with a 5-star service, allowing you to enjoy a hassle-free trip. Their availability, even at the destination, is a great example of their commitment to our clients. Thank you very much for your recommendation, and we look forward to assisting you on your next vacation! ✈️
Fantastic experience: Special mention to the professional and personalized service of our advisor JOSÉE CLAUDE, who specializes in Disney trips but also helped us well with our all-inclusive trip to Mexico. Attentive and dedicated to helping us find the best destination and the best deal for us, she goes the extra mile with the same enthusiasm every time. Thank you very much JOSÉE CLAUDE for helping us create such beautiful family memories!
Thank you very much for this wonderful comment! We are delighted to know that Josée-Claude was able to provide you with such attentive and personalized service, whether it was for your Disney trip or your all-inclusive stay in Mexico. Her dynamism, dedication, and efforts to find the best destination and package make her an exceptional advisor. Thank you for trusting her to create such beautiful family memories. We look forward to accompanying you again on your next adventures! ✈️
Fantastic experience: Thanks to Jocelyne for her professionalism, her availability, her kindness, she does everything to meet our expectations, it is always a pleasure to exchange with her, I highly recommend her.
Thank you very much for this wonderful testimonial! We are delighted to know that Jocelyne was able to provide you with a service that met your expectations thanks to her professionalism, availability, and kindness. Your warm recommendation truly touches us. It is always a pleasure to assist you with your travel projects. Thank you again for your trust, and we look forward to your next adventures! ✈️
Fantastic experience: Thanks to Judith Allard, the booking advisor, for the advice and follow-up regarding our trip to Vegas! I highly recommend her.
Thank you very much for this superb comment! We are delighted to know that Judith was able to assist you with professionalism during your trip to Vegas. Her insightful advice and attentive follow-up make all the difference. Your recommendation means a lot to us, and we look forward to helping you organize your next getaways! ✈️
Fantastic experience: Excellent service, professional and always at our disposal! Thank you Kathy!
Thank you very much for your lovely comment! We are delighted to know that Kathy was able to provide you with professional and attentive service. Your satisfaction is our priority, and we are happy to know that you appreciated her dedication. Thank you again for your trust, and we look forward to assisting you on your next trips! ✈️
Fantastic experience: Super beautiful trip to Mexico. Very well advised by Mr. Guillaume Plamondon. He was able to identify and recognize our needs and proposed a trip that reflected us. A thousand thanks. ️ ☀️
Thank you very much for this wonderful comment! We are delighted to hear that your trip to Mexico was a success and that Guillaume was able to understand your needs to offer you a perfectly tailored stay. Your satisfaction is our greatest reward. A thousand thanks to you for your trust, and we look forward to accompanying you on your next adventures! ☀️✈️
Fantastic experience: Thanks to Guillaume Plamondon for his wise advice! I recommend it a thousand times!!
Thank you so much for this enthusiastic comment! We are thrilled to know that Guillaume was able to provide you with such valuable advice. Your recommendation x 1000 means a lot to us, and we look forward to assisting you with your future travel projects. Thank you again for your trust! ✈️
Fantastic experience: Great service offered by Patrick Lepage, a consultant who truly listens to our needs and is able to provide us with the right information to help us choose the right product. We stayed at the Riu Palace Aquarelle in Montego Bay from November 5 to 12, 2024, and seriously, we recommend this establishment to everyone. Great brand new hotel (opened May 2024), welcoming staff, incredible cleanliness of the site, amazing food, excellent entertainment, etc. First time for us in Jamaica, but certainly not the last. Thank you again, Patrick Lepage, for your excellent service and we’ll talk again for the next trip!
Thank you so much for this superb comment! We are delighted to hear that Patrick was able to provide you with attentive service and valuable advice, allowing you to fully enjoy your stay at Riu Palace Aquarelle in Montego Bay. It's wonderful to know that you loved the hotel, the quality of service, and the atmosphere in Jamaica for your first visit! Your trust touches us, and we look forward to accompanying you on your next travels. Thank you again and see you very soon! ✈️
Fantastic experience: Very beautiful trip from November 1st to 8th with my 14-year-old daughter, the hotel (VH Grand Vantana) in Puerto Plata that Ms. Danielle Breton found for us fully met the criteria that I gave her (Thank you very much), I would do it again, I recommend Aqua Terra Travels for their service, support, and advice. A big thank you again to Ms. Breton.
Thank you very much for this wonderful feedback! We are delighted that Mrs. Danielle Breton was able to organize a stay that met your criteria exactly and allowed for beautiful memories to be created with your daughter. Your recommendation and satisfaction are precious rewards for us. Thank you again for your trust, and we look forward to accompanying you on your next trip! ✈️
Fantastic experience: Wow what beautiful service with Manon Lefrançois, I recommend her to everyone
Thank you immensely for this superb comment! We are delighted to know that Manon provided you with a service that exceeded your expectations. Your recommendation is greatly appreciated, and we look forward to assisting you again on your future travels. Thank you again for your trust! ✈️
Fantastic experience: Well... where to start? Oh yes!!! Thank you so much Andrée-Anne Duquette for everything, everything, everything! Thanks to you, we had a honeymoon that was even more than perfect! You found a heavenly place that suits us very well. You were available, attentive, and especially super efficient!!! This will not be our last trip with you!!!
Thank you so much for this enthusiastic comment! We are thrilled to know that Andrée-Anne was able to make your honeymoon trip even more special than you had imagined. Her listening skills, availability, and efficiency are qualities that she values, and we are happy to see that you found a paradise that suits you perfectly. We look forward to accompanying you on your future adventures! Congratulations again and see you very soon! ✈️
Fantastic experience: Thank you Joanne Gauthier, an available and very dedicated agent for her clients. She is very attentive and knows exactly which trip to suggest to meet our expectations. I recommend Joanne for booking your next trip!
We are delighted to hear that Joanne was able to provide you with such attentive and personalized service, being attentive to your expectations to offer you the perfect trip. Your recommendation touches us deeply, and we look forward to accompanying you on your next adventures. Thank you again for your trust! ✈️
Fantastic experience: Excellent service. Guillaume Plamondon is very attentive and professional. It is reassuring to do business with Guillaume. I recommend him.
Thank you so much for this lovely review! We are delighted to learn that Guillaume was able to provide you with attentive and professional service. It is always a pleasure to know that our clients feel reassured and well taken care of. Your recommendation is greatly appreciated, and we look forward to helping you plan your next adventures! ✈️
Fantastic experience: My advisor Guillaume Plamondon organized a very beautiful trip for me and my partner. He was very attentive to the prices and what we were looking for.
Thank you very much for this superb review! We are thrilled to learn that Guillaume was able to offer you a trip that perfectly matched your expectations. His expertise and attention to detail are qualities that make all the difference. We are happy that you and your partner enjoyed the experience and look forward to accompanying you again on your future adventures! ✈️
Fantastic experience: Thank you to Guillaume Plamondon, a great advisor
Thank you very much for your comment! We are delighted to know that Guillaume provided you with exceptional service. He is indeed a dedicated and passionate advisor. Thank you for trusting us, and we look forward to assisting you with your future travel projects! ✈️
Fantastic experience: This is already the 4th time we've done business with Voyages Aqua Terra and Melanie Lucas. We have received impeccable service every time and great recommendations for our destination. They really listen to what we want. Their guide for Disney is so well made. An essential to make the most of it!
Thank you so much for this superb comment and your loyalty! We are delighted to know that Mélanie provided you with impeccable service on every trip, with recommendations that made your stays even more enjoyable. Your satisfaction is our greatest reward! We are also very happy that our guide for Disney was a valuable asset for you. Thank you again for your trust, and we look forward to accompanying you on your future adventures! ✈️
Fantastic experience: I have been booking my trips with Aqua Terra for a few years now. My advisor Andrée-Anne Duquette has always been attentive to my needs. Plus, I have VIP service. I highly recommend her.
Thank you very much for your loyalty and this wonderful comment! We are delighted to know that Andrée-Anne has always been able to meet your needs with so much attention and that she has provided you with VIP service at each booking. Your recommendation is greatly appreciated, and we look forward to continuing to support you in your future adventures! Thank you again for your trust. ✈️
Fantastic experience: A very big thank you to Andrée-Anne! Really top-notch service with excellent advice, always there to respond and help! Thank you for your wonderful work!
Thank you very much for this wonderful comment! We are delighted to know that Andrée-Anne was able to offer you such exceptional service and that she was able to answer all your questions with her valuable advice. It is always a pleasure to know that our team is supporting you in such a positive way. Thank you again for your trust, and we look forward to helping you plan your next adventures! ✈️
Fantastic experience: Thank you to our agent Manon Lefrançois for her wise advice as well as her patience during our first lifetime booking to the south. I ❤️ Viva. We stayed at the Viva Tangerine by Wyndham in Cabarete and loved it.
Thank you very much for this superb comment! We are delighted to hear that your first booking for the South went so well thanks to Manon's wise advice and patience. We are happy that you loved your stay at Viva Tangerine by Wyndham in Cabarete! We look forward to accompanying you on your future adventures! ✈️
Fantastic experience: Pierre Luc Renaud Laval branch excellent advisor we had a very nice trip to Cancun for 1 week...very well organized!!! thank you very much Pierre-Luc
Thank you so much for your warm review! We are delighted to hear that Pierre-Luc was able to organize a wonderful trip to Cancun for you. Your satisfaction is our priority, and knowing that everything went smoothly thanks to his expertise truly makes us happy. Thank you again for your trust, and we look forward to accompanying you on your next adventures! ✈️
Fantastic experience: We justreturned from a great trip to the Southwest of France. Itinerary, hotels, car rental, everything went perfectly. A big thank you to Mélanie Lucas for her good advice and diligent follow-up. Until the next travel project!
Thank you very much for this wonderful comment! We are delighted to learn that your trip to the South-West of France went perfectly. Mélanie is always attentive to providing the best advice and ensuring diligent follow-up to make everything perfect. We look forward to accompanying you on your future travel projects! Thank you again for your trust. ✈️
Fantastic experience: I have been a loyal customer of the Aquaterra travel agency in Laval for a few years now, for my family or couple projects. I can never thank Geneviève Sauro-Morin enough for the outstanding service I receive from her! Through her professionalism, quick and efficient research, she provides us with a warm and personalized service. With Geneviève, we are assured to have the right information and to leave with peace of mind.
Thank you immensely for your loyalty and this superb comment! We are delighted to know that Geneviève provides you, year after year, with outstanding service for your couple or family travel projects. Her professionalism, speed, and warm approach are at the heart of what we want to offer our clients. We are happy that you can always leave with peace of mind with Geneviève by your side. Thank you again for your trust, and we look forward to accompanying you on your next adventures! ✈️
Fantastic experience: I spoke with Judith Allard about a trip to Holguin Cuba, she was very informative and suggested the Club which was worth it for me. With her patience, she answered all my questions and reassured me. Thank you!
Thank you very much for this lovely review! We are delighted to know that Judith was able to advise you with patience and professionalism for your trip to Holguin, Cuba. It is always a pleasure to know that our clients feel reassured and well-informed. We hope you will have a wonderful stay and will be happy to assist you again for your future getaways! ✈️
Fantastic experience: Pierre-Luc was initially my father's travel advisor, and after we had a wonderful trip to England and Scotland in 2022 thanks to his excellent service, I contacted him to help me organize my trip to Cuba during the Christmas holidays. He provides quick, efficient, and impeccable assistance, and he is very friendly! Given our great experience in Cuba as well, I reached out to him again for my trip to Japan in May 2024 and I am absolutely thrilled!
Thank you very much for this wonderful testimonial! We are delighted to read that Pierre-Luc was able to meet your expectations for your trips to England, Scotland, Cuba, and now for your upcoming trip to Japan. His efficiency, professionalism, and friendliness are qualities that make all the difference. We are thrilled that you had such great experiences thanks to him, and we look forward to assisting you again for new memorable adventures! ✈️
Fantastic experience: Thank you to the Aqua Terra agency and especially to Suzanne Bédard for her support during our trips. She takes care of every little detail from the booking to our return. We trust Suzanne.
Thank you so much for this lovely review! We are delighted to know that Suzanne was able to assist you with care during your travels, paying attention to every detail from start to finish. Your trust means a lot to us, and we are happy that you can travel with peace of mind thanks to her excellent service. We look forward to assisting you again in your future adventures! ✈️
Fantastic experience: Thank you to Suzanne Bédard from Voyages Aqua Terra for expertly organizing our family trip for 16 people to Riú Dunamar, Mexico, last July. Our trust will be in her hands for all our future travels.
A huge thank you for this wonderful comment! We are delighted to learn that Suzanne was able to organize your family trip of 16 people to Riú Dunamar so successfully. It is a privilege for us to know that you trust us for your future travels. Suzanne and the entire Aqua Terra team look forward to helping you plan new memorable adventures. Thank you again for your loyalty and see you very soon! ✈️
Fantastic experience: Excellent service from our advisor Suzanne Bédard
Thank you very much for your review! We are delighted to know that Suzanne provided you with excellent service. At Voyages Aqua Terra, we do everything we can to make each travel experience exceptional, and Suzanne is a perfect example of our commitment. We look forward to helping you plan your next trips! ✈️
Fantastic experience: I have been booking with Suzanne Bédard for a few trips now, and she provides exceptional service. She is very proactive and takes great care of her clients.
A big thank you for your loyalty and this superb comment! We are delighted to hear that Suzanne continues to offer you exceptional service on every trip. Her professionalism and attention to her clients make her an outstanding advisor. We are lucky to have her on our team and thank you for your trust. We look forward to assisting you in planning your next adventures! ✈️
Fantastic experience: Suzanne Bédard is a gem for us to find a good hotel. And what can we say about the check-in and seat reservation service? We have peace of mind. We love her!
Thank you so much for this warm review! We are so happy to read that Suzanne is a true gem for you. Her dedication and attention to detail, whether it's finding the perfect hotel or taking care of formalities like check-in and seat reservations, make all the difference. It’s a pleasure to know that you have peace of mind thanks to her. We are lucky to have her on our team and look forward to continuing to assist you on your future getaways! ✈️
Fantastic experience: We just returned from a dream family trip to Walt Disney. Our advisor Isabelle Deroy is fantastic, professional, caring, and always available. She is truly a specialist in Walt Disney. I highly recommend her. Thank you, Isabelle, for your invaluable help with this dream trip.
Thank you very much for this beautiful comment and this nice rating. We will inform Isabelle. ❤️
Fantastic experience: Always impeccable service from Suzanne Bédard, from one reservation to another! I would add more stars if I could.
Thank you infinitely for this flattering review! We are thrilled to know that Suzanne continues to provide you with impeccable service at every booking. Your words and enthusiasm touch us deeply – we wish we could add stars in return to thank you for your loyalty! We look forward to accompanying you on your next adventures. ✈️
Fantastic experience: My partner and I feel more assured about doing business with a travel agency. With Suzanne Bédard we have always been confident; she is professional, efficient, and always available (easy to reach if needed). It was a real pleasure to book several trips with her and the next ones to follow as well. A big thank you Suzanne.
Thank you so much for this wonderful testimony! We are delighted to know that you feel confident with Suzanne to organize your trips. Her professionalism, efficiency, and availability are indeed qualities that make all the difference. It is a real pleasure to accompany you, and we are thrilled to know that you are already thinking about your next trips with her. Thank you again for your loyalty, and see you very soon for new adventures! ✈️
Fantastic experience: I just took a very beautiful trip. I couldn't have had anyone better than Suzanne Bedard. Always available for her clients and attentive to our requests.
Thank you very much for this wonderful comment! We are delighted to know that you had a very beautiful trip and that Suzanne was able to meet all your expectations. Her availability and attentiveness are indeed qualities that make all the difference. We are happy to know that you were able to enjoy a memorable experience thanks to her. We look forward to accompanying you again on your future getaways! ✈️
Fantastic experience: Remarkable experience, I have dealt with Suzanne Bédard on several occasions and I highly recommend her services, efficient, fast, professional, she offers a red carpet service. I will definitely do business with her again in the near future. Thank you for your support.
Thank you very much for this superb testimonial! We are delighted to hear that Suzanne has provided you with a service worthy of a red carpet on every occasion. Her efficiency, professionalism, and attention make her an exceptional advisor, and we are happy to know that you plan to do business with her again soon. Thank you again for your trust, and see you very soon for new memorable adventures! ✈️
Fantastic experience: Suzanne was attentive to our needs for our wedding in Mexico, an exceptional trip. Thank you, Suzanne.
Thank you very much for this wonderful comment! We are delighted to know that Suzanne was able to listen to your needs to organize your wedding in Mexico. It is an honor to be part of such a special event, and we are thrilled that your trip was exceptional. Congratulations again, and thank you for trusting us for this unique moment. We look forward to assisting you in your next adventures!
Fantastic experience: It is very pleasant to have meticulous and caring service. Thank you Suzanne for your availability and great efficiency for my trips!!! See you soon
Thank you very much for this warm comment! We are delighted to know that Suzanne was able to provide you with attentive and caring service. Her availability and efficiency are qualities that are dear to us at Voyages Aqua Terra. It is a pleasure to assist you in your travels, and we look forward to helping you plan your next adventures. See you very soon! ✈️
Fantastic experience: I was able to organize my vacation in no time at all with Andrée-Anne! All my criteria were met, location, departure, budget, ideal choice for my family :) Thank you!
Thank you very much for this superb review! We are delighted to know that Andrée-Anne was able to assist you in organizing your vacation so smoothly and by meeting all your criteria. At Voyages Aqua Terra, our priority is to make your travel experiences as enjoyable and personalized as possible. We are happy that you and your family found the ideal option. Looking forward to helping you plan your next adventures! ✈️
Fantastic experience: A HUGE thank you to Andrée-Anne Duquette for organizing our last-minute trip to Italy. Without her, our experience simply would not have been the same. She created an itinerary that reflected our interests, was diverse, and she listened to our wishes while also introducing us to new things. Thank you Andrée-Anne for your patience, for your quick responses, for your efficiency, for your suggestions, for EVERYTHING! You have significantly lightened our mental load, which is precious! I didn’t think it could be so simple to work with a travel agent! We will definitely write to you again ;) Don’t hesitate for a second!
Thank you so much for this wonderful feedback! We are delighted to hear that Andrée-Anne was able to make your trip to Italy so memorable. Her passion for travel and attention to detail make all the difference, and we are glad she could create an itinerary that suited you. Your satisfaction is our greatest reward, and we will always be here to lighten your load and make your travels as simple and enjoyable as possible. Don't hesitate to reach out to us for your future projects, Andrée-Anne will be happy to assist you again. See you soon!
Fantastic experience: Kathy Gravel assisted me in an exceptional way for my last trip. Her service exceeded my expectations both for the pre-trip, during, and after. She takes great care of her clients. I recommend her to everyone! Guaranteed favorite! We will talk again for the next one!
Thank you very much, Mrs. Cornellier, it is greatly appreciated and we will inform Kathy :)
Fantastic experience: We were lucky to be able to count on Andrée-Anne Duquette for the planning of two trips this year. In addition to being very patient with us (we had requested a quote several months before finally booking our first trip), she gave us golden advice to ensure the smooth running of our first big family trip. She is truly a Disney expert full of good resources and practical tools to consult before leaving. I recommend her services 100%.
Thank you so much for your excellent feedback! We are delighted to hear that you had such a positive experience with Andrée-Anne Duquette. Her expertise and dedication to planning magical trips, especially for Disney adventures, are truly remarkable. We are glad that her advice and resources contributed to the success of your family travels. Your recommendation is greatly appreciated, and we would be thrilled to assist you again with your future getaways!
Fantastic experience: We would like to thank Mélanie Lucas for organizing our wonderful family adventure at Walt Disney World. Her expertise and availability greatly contributed to this success! Let's just say we didn't make it easy for her: bringing together 4 families at Walt Disney World. We all found our satisfaction there. She definitely rose to the challenge with flying colors. We highly recommend her!
Thank you very much for this flattering comment! We are delighted to learn that Mélanie was able to organize a memorable family adventure at Walt Disney World for you. Bringing together four families is indeed no small feat, and it's wonderful to know that she successfully met this challenge. We will pass on your thanks to Mélanie. Your recommendation is greatly appreciated, and we hope to have the pleasure of assisting you again in your future adventures! ✨
Fantastic experience: Super service from Valérie Mathieu! I recommend her without hesitation!
Thank you very much for your recommendation! We are delighted to hear that Valérie Mathieu provided you with such exceptional service. We look forward to helping you plan your upcoming trips! ✈️
Fantastic experience: A huge thank you to Marie-Claude Richard for her efficiency, patience and great customer service techniques. This was our first time at Aqua Terra Agency.. won't be the last. There is an aura present the minute you set foot in the agency. Definitely created by passionate agents. Merci à nouveau à M-C Richard
Thank you very much for your enthusiastic feedback! We are delighted that your first experience at Voyages Aqua Terra Laval was so positive. Marie-Claude Richard and our entire team are dedicated to providing exceptional service, and it is a pleasure to know that this was felt. We look forward to welcoming you back for new adventures!
Fantastic experience: A huge thank you to Marie-Claude Richard for helping us at the last minute to organize our wonderful first trip. She was attentive to our needs, accompanied us in the smallest details, and was able to answer all our questions. Thanks again for everything, Marie-Claude.
Hello Mrs. Devost, Thank you so much for your kind words! I am delighted to have been able to help you organize your first trip and to know that everything went well. It was a pleasure to work with you and to make sure that every detail was perfect. Do not hesitate to contact me for your next adventures! Happy holidays and see you very soon! Marie-Claude Richard
Fantastic experience: I would like to warmly thank Pierre-Luc Renaud for organizing our all-inclusive trip. Everything went perfectly, and we had a wonderful stay. His availability and efficiency greatly contributed to the success of this trip. I will not hesitate to call on him to organize our next trip.
Thank you very much, Mrs. Riberdy, Pierre-Luc will be delighted :)
Fantastic experience: Marie-Claude Richard really met our expectations. First trip, first time at the airport... we felt supported from A to Z. No question went unanswered. Thank you Marie-Claude, and you will definitely plan our future trips ;)
Wow, thank you for this nice review, Marie-Claude will be very happy :)
Fantastic experience: Thank you so much, Josée Plante! Your essential advice, your passion, and especially your dedication allowed us to experience an absolutely magical family trip. Thanks to you, we were able to fully enjoy everything that WDW and Universal had to offer, and even more. For those who are wondering, look no further, we recommend Josée without any hesitation for your next trip, you won't regret it. As many before me have already mentioned, she made herself available at all times to answer our multiple questions and really dedicated a lot of time to customizing our trip according to our needs. I also have friends who chose Josée for their trips and they all share the same opinion as I do. Josée, we'll talk again soon for our next trip and a big thank you once again!
Thank you for this nice review, Mr. Desmarais, Josée will be delighted :)
Fantastic experience: Thanks to the wonderful Andrée-Anne Duquette for her wise advice, efficient follow-ups, and kindness. A true expert whom I recommend!
Thank you, Mrs. Paquet, Andrée-Anne will be happy :)
Fantastic experience: Thank you to Annie for her help in adding me to my family's trip to Disney. Always very responsive and full of resources.
Thank you very much for this lovely review :)
Fantastic experience: Very good service! Answers quickly and explains with details, a lot of information was given to us for our trip to Italy!
thank you very much for this nice review.:)
Negative experience: My travel advisor provided me with fraudulent links via email on 3 occasions to enter the Dominican Republic and obtain a QR code that allowed us to enter and exit the Republic. As a client, you rely on your agent to send you the correct links or at least verify them before sending them to their clients. For this reason, my trust has been shaken and I can no longer trust this company since it had consequences on my trip.
Indeed the advisor made a link error but the mistake was quickly corrected. We are sorry for that.
Fantastic experience: Very beautiful trip, thank you to Pierre-Luc Renaud for all the time he spent arranging all the details of our trip!
thank you for this great review, Pierre-Luc will be delighted :)
Fantastic experience: She is a perfect advisor! Very good services received; attentive and understanding of our needs, incredible efficiency and speed which reassures and satisfies us. Empathetic and up to the last minute and offers her availability without limit!!! Everything a traveler wishes for. I really appreciated her follow-up to check the quality of service that she took the time to provide us.
Thank you very much for this nice review
Fantastic experience: A big thank you to Pierre-Luc Renaud for his advice and listening skills. Our last family trip to Punta Cana was magical. He is always available to answer our questions! Already looking forward to the next trip!
Thank you very much for this lovely review, Pierre-Luc will be more than delighted :)
Fantastic experience: Excellent service from our advisor France Fleury. We received impeccable, quick, and professional service! We are leaving reassured and without any worries thanks to the good advice received. France is a caring person and truly passionate about her work... so I highly recommend Aqua Terra to book your dream vacation!
Thank you for this lovely review Mrs. Fortin, France will be delighted.
Fantastic experience: A great trip, a great company, and a great agent, Mélanie Lucas has been kind, present, efficient, I appreciated everything about the service and availability.
Thank you, Mrs. Lamontagne, for this nice review
Fantastic experience: My advisor Marie-Claude is more than excellent. Always attentive to my needs. Finds tailored solutions for my budget. From small to big trips... she is always there.
Thank you for this lovely review, We will pass it on to Marie-Claude who will be delighted
Fantastic experience: The advice from the agency, particularly from AndréAnne Duquette, allowed us to visit mainland Greece and three of its islands without any hassle or worries while appreciating the wise advice received. A special thanks for the organization of the trip, which lasted three weeks. Thanks to her attentiveness, the hotels were well chosen and allowed us to live unforgettable moments.
Thank you, Mrs. Senecal, for this nice review. Andrée-Anne will be delighted :)
Fantastic experience: Thank you to Judith Allard for advising us well on the choice of our all-inclusive trip. We were delighted!
Thank you for this nice review, Judith will be delighted.
Fantastic experience: My partner and I would like to thank Kathy Gravel for organizing our trip. She is available and attentive to her clients' needs. We are already looking forward to our next trip :)!
Thank you for this lovely review, Mrs. Dufour, Kayhy will be delighted :)
Fantastic experience: Thank you to my advisor Josée Claude. Her knowledge of the Disney parks, her great availability, and her patience allowed us to have a wonderful trip. Josée was able to reassure us with her regular communications and she quickly understood the kind of trip we wanted to experience. The documents she shared with us to plan our stay were relevant and up-to-date. We highly recommend her.
Thank you for this lovely opinion, Josée-Claude will be delighted :)
Fantastic experience: Personalized service, very attentive and always available. Thank you for the beautiful trips.
Thank you very much for this lovely review :)
Fantastic experience: We would like to take a moment to thank our agent Ginette Fournel for her excellent service for our family trip that took place in March 2024 at the Royalton Splash Riviera Maya. It was a trip that lived up to our expectations thanks to her time, patience, and commitment to our needs.
Thank you for this lovely review, Mrs. Gibeault, Ginnete will be delighted. :)
Fantastic experience: I just returned from a 3-day trip to Disney... simply fantastic. But it was all thanks to the valuable advice from our consultant Josée Claude, a Disney travel expert. She helped us prepare well before our departure. Always available to answer all our questions. Don't hesitate to trust her.
thank you for this lovely review, Josée-Claude will be delighted :)
Fantastic experience: A huge thank you to our advisor Isabel Béchard for organizing our trip to Hawaii at the last minute, we loved her service. Always there when we had questions and very professional! I can't wait to organize my next trip with her!
Thank you very much Mr. Beaudin for this lovely review, Isabel will be delighted :)
Fantastic experience: A magical trip thanks to Caroline Foisy's advice! She was able to answer all my questions, she is always available, she has tons of tips! She is a true Disney pro! Thank you, Caroline, for your time and your valuable advice. It was a memorable trip!!
Thank you for this great review, Mrs. Morin, we will share it all with Caroline who will be delighted :)
Fantastic experience: We just returned from an exceptional family trip to Disney thanks to Mélanie Lucas. Her tips and tricks, as well as her attentiveness to our needs and her great availability, greatly contributed to this fantastic week. We will definitely work with her again for our upcoming travel plans.
Thank you for this nice comment Mrs. Bourret, Mélanie will be delighted :)
Fantastic experience: My agent Caroline Foisy answered all my questions when purchasing our cruise with Royal Caribbean. We will definitely do business with her again.
Thank you for this nice review, Mrs. Foisy, Caroline will be delighted :)
Fantastic experience: Hello, my agent Audrey Henry is the best, she made us discover Cancun at the Riu Latino, it was the second time in a Riu and it was still an excellent experience. Thank you very much Audrey
Thank you Mr. Couillard for this lovely review, Audrey will be delighted. :)
Fantastic experience: Isabel Béchard provided exceptional service and efficiency. She was able to turn my dream trip into a reality. I am already thinking of contacting her for a future trip :)
Wow, thank you Madame Lecours, it's very much appreciated, Isabel will be delighted.
Fantastic experience: A huge thank you to my travel advisor Joanne G. for her great openness, her rigor in follow-ups to be done, but especially for her pleasantness! Doing business with Joanne feels like being in good hands, having peace of mind, as all the little worries are quickly dissipated by her great professionalism and warmth. I went to Costa Rica, and it is now one of my favorite destinations! So I tip my hat to you Joanne, and also to your colleague Johanne who was able to propose a fantastic itinerary to me. Kudos to you! Benoit P.
thank you Mr. Prevost for this nice review :)
Fantastic experience: Andrée-Anne was attentive to our needs. She also answered all our questions quickly and professionally. We highly recommend her services.
thank you madame Contant for this beautiful review :)
Fantastic experience: Super good service!!
Thank you :)
Fantastic experience: Hello, hello! We just returned from a week-long stay at the Walt Disney World Resort in Florida, and we were very well accompanied by Josée Claude! In fact, she was of great help to us right up to the last day before departure, and she was able to reassure my daughter about her first experience on a plane! All her information was very clear, and we had no surprises on site. Thank you very much, and we look forward to it!
Thank you for this nice review, Ms. St-Gelais :)
Fantastic experience: I am happy to officially be part of the AquaTerra agency! An agency that reflects me and is 100% dedicated to customer service.
Absolutely and it's mutual Nancy :)
Fantastic experience: I booked a trip with Manon Lefrançois, always a good, fast, and efficient service, I recommend her.
Thank you, Mrs. Deprun, for this review; you are absolutely right about Manon :)
Fantastic experience: Very happy with the recommendations provided by Isabel Béchard for our stay in DR! Isabel is very responsive and professional and we appreciate her assistance in helping us find the perfect vacation package!
Thank you very much Kristen. We will let Isabel know.
Fantastic experience: Wow! An agency where people work as a team, respecting and helping each other. From the moment you enter, you feel a family atmosphere.
Thank you, Mrs. Garcia, very appreciated :)
Fantastic experience: Thanks to Annie Hince, our travel advisor from Aqua Terra agency for her professionalism, advice, availability, and adaptability to respond to the unforeseen circumstances for organizing our intergenerational trip for a large family (22 people) to Occidental Punta Cana. She was able to meet our needs to orchestrate EVERYTHING.
thank you very much for this beautiful review, Annie will be informed :)
Fantastic experience: Wonderful team and very good service! Thank you
Thank you very much for this review
Fantastic experience: I dealt with Josée Claude during my last vacation. Her attentive service surprised me a lot. She thinks of all the details. It removed a huge stress from me!!! I recommend her for her excellent service!
thank you for this nice review, Mrs. Plante :)
Fantastic experience: Great service with Audrey Henry!
Thank you very much for this lovely review, Mrs. Roy :)
Fantastic experience: Josée Claude is an exceptional advisor, she was attentive to our needs and helped us at every step of the journey. We highly recommend her.
Thank you for this lovely review, Josée-Claude will be informed. :)
Fantastic experience: A truly client-focused agency.
Thank you, Mr. Noel, for this superb review :)
Fantastic experience: Wow, Mrs. France Fleury's service is more than excellent! Attentive to my needs, quick, and reliable. I highly recommend her!
Thank you very much, France will be delighted :)
Fantastic experience: Superb team, very well served
thank you very much :)
Fantastic experience: Very good services with Geneviève. For several years now, very professional and efficient.
Thank you for this nice review, Mrs. Labrie :)
Fantastic experience: Thank you to Josée Claude for her professionalism and dedication. We had a wonderful trip to Disney thanks to her advice and knowledge. Thanks again!!! From Kim & Sacha
Thank you very much for this lovely review :)
Fantastic experience: Amazing service by an agent named Josee Laliberte.. extremely helpful and gave me great recommendations! Will definitely book with her in the future!
Thank you very much Vanessa, it's greatly appreciated :)
Fantastic experience: Our agent Caroline Foisy organized a wonderful trip for us to Disney World Orlando. She accompanied us throughout the process, listening to our needs and knowing how to advise us to make our dreams come true. Thanks to her, we experienced a truly magical experience ✨️✨️✨️
Thank you Mrs. Gagnon for this nice review, Caroline will be informed :)
Fantastic experience: With Karine Cloutier, you will be served with professionalism and she is very available. She does everything to satisfy her clientele. After several trips, I highly recommend her.
Thank you very much, Mrs. St-Hilaire, for this great review. Karine will be delighted :)
Fantastic experience: Andree-Anne Duquette is very effective according to our needs, which vary quite a bit from month to month. Thank you.
Thank you very much for this lovely review
Fantastic experience: Very good service, I recommend!
Thank you very much for this beautiful review :)
Fantastic experience: Thank you Andie for all your advice for our multiple trips :D you are the best! always attentive to our needs and to any questions from my wife ahhaha
thank you very much for this beautiful note, it is greatly appreciated :)
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