Voyages Isana inc.
Information about Voyages Isana inc.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-20h
- friday: 9h-17h
- saturday: 10h-15h
Que vous soyez à la recherche d'un moment de détente, d'un séjour plus actif entre amis ou d'instants magiques en famille avec nous vous serez entre bonnes mains.
Chez Voyages Isana, nous croyons encore que de travailler ensemble et d'échanger sur nos expériences de voyages constitue la recette gagnante pour vous offrir une expérience à la hauteur de vos attentes !
Notre force est sans aucun doute l'esprit d'entraide et le désir de faire de vos prochaines vacances un souvenir inoubliable.
Un rendez-vous vous assure un meilleur service aux clients et une meilleure condition de travail pour nos conseillers. Chaque dossier nécessite recherche et minutie!
NE CHERCHEZ PAS PLUS LOIN ...
L'équipe complice de vos vacances, CEST VOYAGES ISANA !
Our comment from TraTraTravel about Voyages Isana inc.:
Voyages Isana inc. is a professional travel agency based in Canada, known for its exceptional customer service and personalized travel planning. With a dedicated team, including experts like Kim, Stefany, and Geneviève, they cater to a variety of client needs, whether it's a family vacation, wedding planning, or group excursions. Clients have praised the agency for its:
- Personalized Service: Every journey is tailored to fit individual preferences and requirements, ensuring a unique travel experience.
- Availability and Support: The team is always ready to answer questions, provide assistance, and offer solutions to ensure a hassle-free travel experience.
- Professionalism: Clients consistently mention the professionalism of the agents, who are knowledgeable and attentive, allowing for a smooth planning process.
While some guests noted occasional areas for improvement, such as the need for quicker responses in high-demand situations, overall feedback indicates a high level of satisfaction. Many clients express gratitude for the team's dedication and expertise, making Voyages Isana a top choice for travelers looking to explore the world confidently and happily.
Voyages Isana inc.: Reviews
Fantastic experience: Kim Showler is the best! She really understood our needs and provided great advice! She was present throughout the planning of our trip and was attentive during our many first-time traveler questions! She offered us top-quality VIP service. We highly recommend Kim and the ISana team and will do business with her again next year! Thank you very much!
Hello Mr. Clavet, A huge thank you for your enthusiastic feedback! We are delighted to learn that Kim Showler was able to meet your expectations and provide you with first-class VIP service during your stay at the Barcelo Maya Palace in Mexico. Kim always makes it a point to understand her clients' needs well, especially for first-time travelers, and I am happy that she contributed to making your experience so memorable. Your recommendation deeply touches us, and we look forward to accompanying you again in your future travel projects. Thank you again for your trust in Voyages Isana in Mascouche, and see you next year for new adventures! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: a very good broker at our service, impeccable and courteous service, very kind young lady at our service, thank you Jacinthe Lambert for your good service ☺️ !
Hello, Thank you very much for your warm feedback! We are delighted to hear that you were fully satisfied with the excellent service that Jacinthe Lambert provided you. She always takes pride in being available, courteous, and addressing all our clients' expectations with attention and professionalism. Thank you again for your trust and for choosing Voyages Isana in Mascouche. If you have new travel plans, do not hesitate to contact us. It will be a pleasure to assist you again. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Excellent service and accurate portrayal of the final proposal (destination). I recommend without any hesitation. Thank you Geneviève.
Hello, Thank you very much for your positive feedback! We are delighted to hear that the service you received from Geneviève met your expectations and that the proposed destination perfectly matched your desires. At Voyages Isana in Mascouche, we always strive to understand our clients' needs to provide them with the best possible experience. Your unhesitating recommendation is the greatest recognition for us. If you have any other travel plans in the future, please feel free to contact us. It would be a pleasure to assist you again. Thank you again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Great support, thank you Geneviève!
Hello, Thank you very much for your positive feedback! We are delighted to hear that you had great support from Geneviève. She is always there to provide the best service and help you plan your travels in a personalized way. If you have any other upcoming travel plans, don't hesitate to contact us. It will be a pleasure to assist you again. Thank you again for your trust and for choosing Voyages Isana in Mascouche! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Stefany is incredibly knowledgeable. She was able to advise us according to our criteria. We were able to enjoy a great stay in a beautiful hotel in an enchanting location. Another thing I really appreciated was her availability. She met with us in person one weekend so we could discuss our ideas, and whenever we had a question, we would write to her and receive a response the same day.
Hello, Thank you very much for this positive feedback! We are delighted to hear that Stefany was able to meet your expectations and provide you with competent advice according to your criteria. It's wonderful that you were able to enjoy a great stay in a magnificent hotel and in a charming location. We are also happy that you appreciated her availability and support, even over the weekend, to answer all your questions. Responsiveness and personalized service are part of our priorities at Voyages Isana in Mascouche, and your comments are a real encouragement for our entire team. Thank you again for your trust and for choosing our travel agency. It will be a pleasure to assist you again in planning your next adventures! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Very good service from Geneviève. Understanding and always available.
Hello, Thank you very much for your feedback! We are delighted to hear that you received excellent service from Geneviève. She is always attentive to her clients and strives to meet their needs with availability and understanding. Your comments are greatly appreciated. If you have other travel plans or need assistance in the future, please do not hesitate to contact us. It will be a pleasure to assist you again. Thank you again for your trust and for choosing Voyages Isana in Mascouche! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Great service provided by Nathalie Gauthier!
Thank you very much for your feedback! We are delighted to hear that you received great service from Nathalie Gauthier. She always does her best to provide quality and personalized service, and your comments are greatly appreciated. If you have any other upcoming travel plans, please feel free to contact us. It will be a pleasure to assist you again. Thank you again for your trust and for choosing Voyages Isana in Mascouche! Sincerely, Nathalie Robin Owner, Voyages Isana
Fantastic experience: I dealt with Nathalie Gauthier and frankly I have nothing to complain about. In fact, all my requests were respected. I work in a truck and I sleep in it... so I wanted comfort and that’s what I got. Thank you Nathalie xx
Hello Mrs. Boucher, Thank you very much for your feedback! I am really pleased to hear that Nathalie Gauthier was able to meet all your expectations and that you found the comfort you were looking for. We understand the importance of feeling comfortable, especially after demanding workdays, and I am glad that Nathalie was able to offer you a solution that perfectly matched your needs. Thank you again for your trust in Voyages Isana in Mascouche. If you have any other travel plans or specific needs in the future, please do not hesitate to contact us. It will be a pleasure to assist you again. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Super service from Nathalie Gauthier, we are a group of 11 people and several had never booked a trip before, she helped each person and advised everyone! She even booked the à la carte restaurant that I wanted for my birthday before we left. She is amazing! Service from start to finish. Thank you again Nathalie Gauthier.
Hello Cynthia, A huge thank you for your wonderful feedback! I am delighted to learn that Nathalie Gauthier was able to provide exceptional service to your group of 11 people and that she was able to meet all needs, guiding each person, even those who had never booked a trip before. It is a pleasure to know that Nathalie was able to take care of every detail, such as booking the à la carte restaurant for your birthday, to ensure everything was perfect for you. She is indeed passionate about her work and goes above and beyond to provide a comprehensive and personalized service from start to finish. Thank you again for your trust and for choosing Voyages Isana in Mascouche. We would be thrilled to help you organize more trips in the future! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: A huge thank you to Sophie and the travel agency for her listening, efficiency, and her ability to perfectly meet our needs. She is simply incredible in her research and responds to all our requests with professionalism and kindness. I recommend her with my eyes closed! And if someday I get married, I won't hesitate for a second to trust her with the organization of my wedding. Thank you again, Sophie, for your excellent work!
Hello Mélanie, A huge thank you for this very positive feedback! I am so happy that Sophie was able to meet all your expectations with professionalism, efficiency, and kindness. She places great importance on offering personalized service and supporting her clients in their projects with the utmost care, and I am delighted to see that this fully satisfied you. We are also honored that you are considering entrusting the organization of your wedding to Sophie, should the occasion arise. It would be a real pleasure to assist you again for such a special event. Thank you once again for your trust in Voyages Isana in Mascouche. We look forward to helping you realize other travel projects in the future. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Thank you Nathalie for the wonderful advice and the excellent care!!! We were delighted with our choice of hotel. Thanks again.
Hello Francis, A big thank you for your wonderful feedback! I am delighted to learn that your stay at Catalonia Royal La Romana lived up to your expectations and that you were pleased with your choice of hotel. It's a real pleasure to know that my advice helped make your trip even more enjoyable. Thank you again for your trust and for choosing Voyages Isana in Mascouche. If you have any new travel plans or if you wish to explore other destinations, do not hesitate to contact me. It will be a pleasure to assist you again. Happy Holidays! Warm regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Hello We had impeccable service. Professional and smiling. I highly recommend. When she offers you a coffee, do not refuse it; it is excellent.
Hello Daniel, Thank you very much for your wonderful feedback! We are delighted to learn that you had impeccable service and that our team was able to meet your expectations with professionalism and a smile. This means a lot to us. And of course, I take note of your advice on the coffee, I will make sure that no one refuses it next time! Thank you for your recommendation and for choosing Voyages Isana in Mascouche. If you have new travel plans, do not hesitate to contact us. It will be a pleasure to help you again. Happy Holidays! Sincerely, Nathalie Robin Owner, Voyages Isana
Fantastic experience: I had excellent service, Stefany is very professional in her work and was a new contact for my future travels. Thank you.
Hello, A big thank you for your comment! We are delighted to hear that you had excellent service with Stefany. She is indeed a professional passionate about her work, and we are happy that she is now your contact for your future travels. Thank you for your trust in Voyages Isana in Mascouche. If you have any upcoming travel plans, do not hesitate to contact us. It will be a pleasure to help you organize your next getaways. See you soon and thank you again! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Sophie took care of my destination wedding. She and her team provided us with excellent service, they were available for the group and they love their work!!! I recommend them 100%
Hello Alexandra, A huge thank you for your wonderful feedback! We are delighted to hear that Sophie and her team were able to make your destination wedding so special. Their availability and passion for their work are essential values for us, and knowing that you had such a positive experience is our greatest reward. We thank you for your 100% recommendation. It is an honor to have accompanied you during such an important moment in your life. If you have any other upcoming projects, do not hesitate to contact us. It will be a pleasure to help you organize new adventures! Thank you again for your trust and for choosing Voyages Isana in Mascouche. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Excellent service from Stefany! Very quick to help us in planning our trip and provided us with excellent advice. A thousand thanks!
Hello Martin and Caroline, Thank you very much for your compliments! We are delighted to learn that Stefany, as a cruise specialist, was able to provide you with prompt service and excellent advice for preparing your Princess cruise. At Voyages Isana in Mascouche, we always strive to offer you a personalized and hassle-free travel experience. We thank you for your trust and for choosing our travel agency. If you have other upcoming cruise or travel plans, please do not hesitate to contact us. It will be a pleasure to assist you again. Thank you again for your trust and see you soon! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: I was part of Chantal Lacroix's SOS health group. The service received from your agency is truly exceptional. The questions asked were answered in a very short time. The documentation provided was undoubtedly very relevant and very comprehensive. In any case, it's impossible to forget anything for our trip. I will keep the name of your agency for a future trip. Thank you again for everything.
Hello Mrs. Paquin, Thank you very much for your enthusiastic feedback! We are delighted to learn that you enjoyed the exceptional service you received from our travel agency during your group trip with SOS santé de Chantal Lacroix. At Voyages Isana in Mascouche, we are always committed to responding promptly to all questions and providing complete and relevant information to ensure the success of each trip. It is a pleasure to know that the documentation provided allowed you to depart peacefully, without forgetting anything. We would be thrilled to accompany you again for a future trip, whether it's in a group or solo, and to offer you the same personalized travel experience. Thank you again for your trust and for choosing Voyages Isana. We look forward to helping you plan your next adventures! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: We just returned from the Bavaro by Iberostar hotel, adults only section in Punta Cana. We had a very nice stay. The site is ideal! Not too big and not too small. It’s very clean and the staff is present and courteous to serve you. Having a Butler with whom we communicate via WhatsApp greatly facilitates all requests. Even if you don't speak Spanish! He responds in your language. The food is very good and there are even menus for vegan people! For the hamburger snack, the meat doesn't stay in the sun for hours; everything is kept in the fridge. Less risk of getting sick. Seafood lovers are really spoiled. Langoustines and much more, even at the buffet! The coffee shop offers us excellent freshly ground coffee in the morning! We went for a massage, and for one of the rare times, the prices are not unreasonable ($150 US and less $25 discount that we had) for 50 minutes of quality. The beaches and water are very beautiful! There are plenty of Palapas to protect you from the sun! No need to get up at the same time as the sun to get one! The only downside is the shows at the theater; it’s repetitive! But it’s nothing to spoil our stay. As for Voyage Isana, Nathalie provides us with excellent service, attentive to our tastes. She works as if she were traveling with us. All the documentation is provided to guide us well before departure. Thank you to you and your team!
Hello Céline, A big thank you for this great feedback on your stay at JOYA Bavaro by Iberostar 5* in Punta Cana! We are delighted to hear that you had a wonderful stay and that the hotel met your expectations. It's wonderful that you appreciated the size of the property, the cleanliness, the quality of the meals, and the menu options for vegan guests. The butler service via WhatsApp really seems to facilitate requests, and it's great that you were able to communicate easily, even without speaking Spanish! I am also happy that you enjoyed the reasonably priced massages and found the beach and water beautiful. Your comments about the palapas are also greatly appreciated, as we know how much of a difference they can make in protecting against the sun. Regarding the shows, we note your feedback. Each stay is unique, and we always appreciate comments that help us improve our service. Thank you also for your compliments about my service. It is a true pleasure for me to work with such wonderful clients and to ensure that you have all the necessary information for a perfect travel experience. Thank you again for your trust and for choosing Voyages Isana in Mascouche. It was a pleasure to assist you in organizing your trip, and I hope to have the opportunity to help plan your next adventures. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: Everything was fantastic!
Hello Mrs. Camirand, Thank you very much for your enthusiastic feedback! We are delighted to hear that everything was fantastic during your stay. It is a real pleasure to know that you fully enjoyed your experience. If you have any other travel plans in the future, please do not hesitate to contact us. It will be a pleasure to assist you again and to offer you an equally memorable experience. Thank you again for your trust and for choosing Voyages Isana in Mascouche! Kind regards, Nathalie Robin Owner, Voyages Isana
Positive experience: Beautiful week in Cuba, the hotel is huge so a bit impersonal, ordinary food for a 5-star hotel but in sufficient quantity, beautiful pool and huge beach with enough chairs. The rooms are beautiful and clean, and have a superb view of the beach when you are on the beach side.
Hello Mr. Lavoie, Thank you very much for your feedback on your stay in Cuba. We are happy that you enjoyed the beautiful pool, the vast beach, and the superb view from your room. It is nice to know that you found the rooms clean and comfortable. We understand that the size of the hotel might make the experience a bit impersonal and that the food did not meet your expectations for a 5-star hotel. Your feedback is valuable, and we will take it into account to better advise our clients in the future. Thank you again for choosing Voyages Isana in Mascouche to organize your trip. If you have any upcoming plans, please do not hesitate to contact us; it will be a pleasure to help you plan new adventures. Best regards, Nathalie Robin Owner, Voyages Isana
Positive experience: Huge site / Very courteous employees / Clean room but lacks a bit of love / Excellent à la carte restaurant / Plenty of chairs both at the pool and on the beach
Hello Mrs. Brisebois, Thank you very much for your detailed feedback and comments. We welcome your remarks with gratitude. Indeed, managing a group of 300 people, especially in the context of a retreat like the one with Chantal Lacroix, can present challenges, but we are glad that you enjoyed the airy space and the sea view of the Melia International hotel in Varadero. This venue is ideal for accommodating a large group, offering many advantages such as spacious rooms and a variety of services. We understand that the size of the venue may sometimes seem imposing, but in a retreat context, it allows everyone to fully enjoy their stay while ensuring a comfortable and pleasant experience for all. Thank you again for your valuable feedback and for choosing Voyages Isana in Mascouche to organize this event. We would be delighted to assist you again in your upcoming travel plans. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: magnificent hotel, incredible food even in the buffet. You never get tired of it. The beach is magnificent and the room is impeccable. I recommend this place without hesitation.
Hello, Thank you very much for your kind comment! We are delighted to know that you had an amazing stay at the hotel and that you enjoyed the food, the beautiful beach, and the immaculate room. It is always a pleasure to know that you had such a pleasant experience. Your fearless recommendation means a lot to us. If you have any other travel plans or need assistance in planning new adventures, please do not hesitate to contact us. We will be happy to help you organize your next stay. Thank you again for your trust and for choosing Voyages Isana in Mascouche! Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: CUBA was just WOW! To all those who are worried because of what is happening there, I want to say it all depends on where you go. Thanks to the travel agency ISANA and their wise advice, and the fact of being well referred and guided throughout, I returned yesterday from a wonderful trip to the Melia International hotel in VARADERO. Everything was perfect: the room, the pools, the sea, the food and drinks in industrial quantities, the service, even when there was a power outage, we had everything.. just to see the many solar panels, the generators, etc. In short, I highly recommend this agency as well as this hotel. THANK YOU
Hello Diane, Thank you so much for your wonderful comment! I am delighted to learn that your trip to the Melia International hotel in Varadero was a real success. It is always a pleasure for us to guide you and offer tailored advice so that you can fully enjoy your stay, no matter the destination. We are happy that everything met your expectations, whether it was the room, the pools, the sea, the food, or the service. Your feedback on the troubleshooting experience during the power outage particularly touches us, and we are glad that you could see the hotel's professionalism in that situation. Thank you again for choosing Voyages Isana to organize your trip and for recommending our agency. If you have any other travel plans coming up, do not hesitate to contact us. It will be a pleasure to help you plan a new adventure. Best regards, Nathalie Robin Owner, Voyages Isana
Fantastic experience: We received extraordinary service. Whether it was before the trip with the emails containing all the necessary and very useful information to prepare for our vacation, or whether it was on-site, we had the privilege of having Gina, who did a wonderful job beyond anything we received during previous trips with other agencies. Thank you for your exceptional patience with a group of 300 people.
Hello Mrs. Marcotte, A big thank you for your kind words and for taking the time to share your experience! We are absolutely delighted to know that you received extraordinary service, both before the trip with our detailed emails and during your stay. It is truly a pleasure to learn that Gina met your expectations and provided a service well beyond what you have experienced with other agencies. Managing a group of 300 people is never an easy task, and we are glad that her patience and professionalism contributed to making your experience so enjoyable. Your satisfaction is our priority, and we thank you for the trust you have placed in our agency. If you have any other travel plans or need advice, please do not hesitate to contact us. It would be a pleasure to assist you again. Thank you again for your trust and for choosing Voyages Isana in Mascouche. Best regards, Nathalie Robin, founder!
Fantastic experience: I am already on my 7th package booked with the agency and my advisor Stefany, and it is without any hesitation that I will book my 8th with her. She managed to find options that I hadn't thought of, such as Club Med or a fantastic tour with Air Transat that better suited my needs. I am in good hands with Stefany because she pays attention to every detail to ensure that I have the best experience possible. Sending you a thank you from Curacao!
Hello Marc-André, A huge thank you for this wonderful feedback! We are delighted to know that, thanks to Stefany, you were able to discover options that matched your needs perfectly, such as Club Med and the trip with Air Transat. You have made some beautiful discoveries, and it is a real pleasure to support you in creating your travels. Your loyalty and the trust you place in us for your 8th booking deeply touch us. We take pride in offering you personalized service and handling all the details to ensure that each experience is unique and memorable. Stefany is truly there for you, and we are happy she was able to meet your expectations at every step of your travels. We wish you a fantastic stay in Curacao and look forward to helping you plan your next adventure. Thank you again for choosing Voyages Isana in Mascouche and Stefany, and see you very soon for new getaways! Best regards, Nathalie Robin, founder
Fantastic experience: Very good personalized service. Attentive to our needs.
Hello Audrey, Thank you very much for your positive feedback! I am delighted to learn that you benefited from personalized service and that your needs were well taken into account. At Voyages Isana, we always strive to provide attentive and tailored service, and your comments are greatly appreciated. If you have any other travel plans or questions, do not hesitate to contact us. We would be happy to assist you again. Thank you again for your trust and for choosing our travel agency in Mascouche! Best regards, Nathalie Robin
Fantastic experience: We were well informed and well served by Isana (Geneviève). No bad surprises, the trip went as we had planned with Geneviève. Thank you for everything.
Hello Mrs. Hamelin, Thank you very much for your positive feedback! I am delighted to hear that you were well informed and served by Geneviève, and that your trip went exactly as planned. At Voyages Isana, our goal is to ensure our clients have a surprise-free experience, and I am happy that we could meet your expectations. If you have any other travel plans or need assistance in the future, please don't hesitate to contact us. It would be a pleasure to assist you again. Thank you again for your trust and for choosing our travel agency in Mascouche! Sincerely, Nathalie Robin, founder
Fantastic experience: Good service
Thank you for your review :) Nathalie Robin
Fantastic experience: We traveled with Nathalie Robin to Kenya! Wow, only positive things about this fabulous safari trip! Whether it was for the accommodations or the organization of transfers, everything was perfect! Thank you to Voyage Isana! Hakuna matata
Hello Chantal, Thank you so much for your enthusiastic feedback about our trip to Kenya! I am delighted to hear that your safari experience was so positive and memorable. It’s wonderful to know that the accommodations and the organization of transfers met your expectations. Thank you for sharing these incredible moments with us. Your satisfaction is our priority at Voyages Isana, and I am happy to have been able to contribute to making your adventure an unforgettable moment. Hakuna matata! If you have other travel plans in the future, please don't hesitate to contact me. It would be a pleasure to help you plan your next getaway. Thank you again for your trust and for choosing our travel agency in Mascouche. Best regards, Nathalie Robin
Fantastic experience: I just experienced an exceptional journey in Africa thanks to Voyage Isana! The safari in Kenya was simply incredible: we had the chance to observe animals in their natural habitat, surrounded by breathtaking landscapes. Each day was filled with memorable adventures. Then, our visit to Madagascar, the paradise beaches, the unique biodiversity, and the rich culture amazed us. The organization of Voyage Isana was impeccable, with passionate guides who made each experience even more enriching. I highly recommend Voyage Isana to anyone who wishes to discover Africa in an authentic and memorable way! An unforgettable adventure in every way. Thank you very much!
Hello Mélissa, Thank you so much for this wonderful feedback! We are thrilled that your trip to Africa, from Kenya to Madagascar, met and even exceeded your expectations. Our safaris in Kenya are designed to provide a complete immersion in the wild, and we are happy that you were able to observe animals in their natural habitat, surrounded by the breathtaking landscapes that only Africa can offer. Your discovery of Madagascar, with its heavenly beaches, exceptional biodiversity, and rich culture, is the perfect illustration of what we strive to offer at Voyages Isana: authentic, well-organized, and unforgettable experiences. Thank you for highlighting the professionalism of our passionate guides; it encourages us to continue providing personalized and tailor-made service. We would be delighted to accompany you again for future adventures, whether in Africa or elsewhere. See you soon for more discoveries! ✨ Nathalie Robin, founder Voyages Isana
Fantastic experience: Excellent service. Effective and fast communications.
Hello Mr. Lafortune, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed the fast and efficient service provided by our advisor, Stefany Benoit-Grenier. At Voyages Isana, we take pride in ensuring smooth communication and responding quickly to our clients' needs so that every trip goes smoothly. We hope to have the opportunity to assist you again in planning your next adventures! ✨ Nathalie Robin, Founder Voyages Isana
Fantastic experience: The best agency you can work with. The environment is very professional. This agency knew how to make us feel confident in planning our trip. Thank you very much for your excellent work.
Thank you very much for this superb comment, Bassam! We are delighted that you found our team professional and that we were able to earn your trust in planning your trip. At Voyages Isana, providing personalized and impeccable service to our clients is our priority, and we are happy that you had a positive experience with us. We hope to have the pleasure of working with you again to plan other unforgettable adventures! ✨ Nathalie Robin, founder Voyages Isana
Fantastic experience: Very professional advisor, she listens to our needs
Hello Mr. Rouleau, Thank you very much for your flattering comment! I am delighted to learn that you found our service very professional and attentive to your needs. This is exactly what we aim to offer to each of our clients. If you have any other questions or travel plans, please do not hesitate to contact me. I would be happy to assist you again. Thank you again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: You will be served by qualified and friendly specialists. During various trips, I had the chance to work with Jacqueline, Nathalie, and Stéfany. They are all excellent! A big thank you to Stéfany for your help, your valuable advice, and your patience!
Hello Mrs. Maddie, Thank you so much for your kind words! I am delighted to learn that you were well served by Jacqueline, Stéfany, and myself. It’s a pleasure to know that you found our service to meet your expectations. A big thank you to Stéfany for her help, valuable advice, and patience. We always strive to provide exceptional service, and your appreciation is the greatest compliment. If you have any other travel plans or need further advice, please do not hesitate to contact me directly. I would be happy to assist you again. Thanks again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin, founder
Fantastic experience: After several trips with them, we are always fully satisfied with the advice and professionalism of our travel advisor. See you soon!!
Hello Mrs. Auger, Thank you very much for your loyalty and for your kind words! We are thrilled to know that you are still fully satisfied with the advice and professionalism of your travel advisor. Your continued trust is the greatest reward for us. We look forward to helping you plan your next adventures. Don't hesitate to contact us when you are ready for your next trip! See you very soon and thank you again for your support. Sincerely, Nathalie Robin, founder Voyages Isana inc
Fantastic experience: Very good recommendations and support for Mexico, family of 5. They understood the needs and budget well. Thank you P-Y and Stefany!
Hello Mr. Lambert, Thank you very much for your positive feedback! We are delighted to learn that Pierre-Yves and Stefany met your expectations for your family trip to Mexico. Their goal is always to perfectly understand the needs of our clients while respecting their budget, and it is rewarding to know that they succeeded in doing so for you. If you have any other travel plans in the future or if you need additional advice, please do not hesitate to contact us. We will be happy to assist you again. Thank you again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin, founder
Fantastic experience: Our travel organization was stressing us out, but Isana Travel helped us find excellent hotels in a country where we are less familiar, while offering us good advice. It's worth it for the peace of mind. Plus, the interactions with our travel agent are not boring at all.
Hello :) Thank you very much for your positive review! I am delighted to hear that Geneviève Gauthier was able to help you find excellent hotels in Tokyo and provide you with valuable advice in a country where you were less familiar. We understand that planning a trip can be stressful, and we are glad to have been able to provide you with the peace of mind you needed. I am also pleased that your interactions with Geneviève were pleasant and interesting. It is always our goal to make the experience as enjoyable as possible for our clients. If you have any other travel plans or need assistance in the future, please do not hesitate to contact us. We would be happy to assist you again. Thank you again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: Super services; suggestions, advice, offer and follow-up. Everything was perfect. Much better than buying online! I recommend it 100%
Hello Mr. Proulx, I sincerely thank you for your positive feedback on the service provided by your advisor, Karine. We are delighted to hear that her suggestions, advice, offers, and follow-up fully contributed to making your experience perfect. We are proud to know that she exceeded your expectations by offering you a personalized service that far surpasses what is usually found online. Your 100% recommendation is the greatest reward we could receive. If you are considering new trips in the future, please do not hesitate to contact us. We would be happy to assist you again. Thank you very much for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin, Founder
Fantastic experience: Nathalie and her team at Voyages Isana are truly the best travel agency out there! From their professional touch to amazing knowldege, you can't go wrong with them. My son and I had the most epic trip thanks to them so please use their service!
Hello André, Thank you so much for your warm comments about our travel agency, Voyages Isana. It is an honor to know that you appreciated our professional service and deep knowledge. I am very happy to have been able to contribute to making your trip with your son so memorable. Your recommendation is extremely valuable to me. If you have any other travel plans in the future, please do not hesitate to contact me directly. It would be a pleasure to assist you again in planning your adventures. Once again, thank you sincerely for your trust and for choosing Voyages Isana. Nathalie Robin :)
Fantastic experience: This message is addressed to Nathalie Robin from Isana Travel. It is a real pleasure to do business with Nathalie, she is very caring, patient, and super efficient. Thank you!
Thank you, Mrs. Guimond, your message touches me right in the heart :) It’s a pleasure to work with you.
Fantastic experience: I had excellent service and thanks to their help I had a great trip to Spain.
Hello Mrs. Di Cristo, I am delighted to hear that you received excellent service and that your trip to Spain was a success thanks to our help. Nothing makes us happier than knowing that our clients had a memorable stay. Thank you very much for your kind words and for choosing our agency to organize your trip. If you need assistance with your future travels or if you are considering exploring new destinations, please do not hesitate to contact us. We would be happy to help you again. Once again, thank you for your trust. Best regards, Nathalie Robin Owner, Voyages Isana Inc.
Fantastic experience: Thank you for the advice, Sophie! You were able to find the trip that matched our needs!
Hello Mrs. Desjardins, I am delighted to learn that you found the trip that perfectly matched your needs. It is always a pleasure to offer helpful advice and contribute to creating memorable travel experiences. Thank you for your trust and for choosing our agency to organize your trip. If you need anything in the future or if you are considering planning new trips, please feel free to contact Sophie. She will be happy to assist you again. Thank you again for your kind words. Best regards, Nathalie Robin Owner, Voyages Isana inc.
Fantastic experience: Hello I had all the necessary information. Everything helped me for my trip to Morocco. I felt equipped!
Hello Ms. Vaudry, I am delighted to hear that you found all the necessary information for your trip to Morocco. It's fantastic to know that you felt equipped and ready for this adventure! I want to thank you for your kind words about our service. Geneviève Gauthier, our consultant, is dedicated to providing valuable information and ensuring your satisfaction. We are pleased that you appreciated her assistance. If you have any other questions or need help with your future travels, please do not hesitate to contact us. We would be happy to assist you again. Best regards, Nathalie Robin Owner, Voyages Isana Inc.
Fantastic experience: We went to Mexico, to the Riviera Maya at the Bahia Principe Luxury Sian Ka'an hotel which includes the 3 other resorts (Tulum, Akumal, and Coba) to stroll around and choose restaurants. This is our 3rd time at this place and not the last because we have friends there; Luis, my lovely Alina who always sets a beautiful table for us, Adriana, Antonio, and Ramone for lunches with extra vitamins at the Yalku buffet, Roque at the Alux restaurant who is always ready to offer you a pleasant time, and Edgar at the Maiko restaurant. The entertainers, Enrique an excellent Salsa dancer and Lidia you are amazing. Good news the Sargassum seaweeds were not present this year. Thank you to Geneviève from Voyage Isana inc. for your incredible speed when I started my research for April 2024, I loved working with you and I can't wait to do it again next year. Thank you Suzie Turcotte from Mascouche in Quebec.
Hello Suzie Turcotte, I am delighted to read your feedback following your stay in Mexico, at the Bahia Principe Luxury Sian Ka'an hotel in Riviera Maya. It is wonderful to know that you had a great time and are already considering returning next year. I want to thank you for your kind words about our service. I am happy to know that we were able to make your travel experience memorable. At Voyages Isana, we strive to provide personalized and efficient service, and I appreciate your recognition. I will also pass on your thanks to Geneviève, your advisor, for her outstanding work. Your satisfaction is our top priority, and we look forward to welcoming you back next year for another unforgettable travel experience. Thank you again for your trust and for sharing your experience. Best regards, Nathalie Robin Owner, Voyages Isana inc.
Fantastic experience: Unforgettable trip from March 16 to 23 in Punta Cana at Dreams Royal Beach. We received an exceptional and warm welcome from Mrs. Nathalie Robin. She was able to answer our many questions and instilled confidence in us while planning our trip. Her dedication, kindness, and professionalism make her a top advisor. We do not hesitate to recommend this agency and are already thinking about our next trip!
Hello Messier family, I am delighted to have found the perfect hotel for your family trip. Online, I was convinced that I had found the ideal hotel and price for you. However, I still had to show you that you could trust me, even though we didn't know each other at all. A simple call and 30 minutes later, everything was booked! I am sincerely grateful for your trust, as it is what makes me proud to do this job with passion. Thank you also for recommending my agency. Our mission is to provide personalized service beyond expectations, and your satisfaction is our greatest reward. Once again, thank you for your trust and for sharing your experience. I would be delighted to assist you again in your future travels and to offer you an equally exceptional service. Best regards, Nathalie Robin Owner,
Fantastic experience: Very good travel agency. My first communication was with Nathalie, who was extremely quick to respond to me even though she was traveling. She referred me to Geneviève, who is very competent, kind, attentive, and very patient because it was our first trip. Every time I communicated with her by email, her responses were always quick and reassuring. Always very good advice. She will see us again in not too long for a second trip, that's for sure.
Hello Mr. Forest, I would like to extend my sincerest thanks to you for taking the time to share your experience with our travel agency. I am delighted to hear that you were fully satisfied with our services. It is a pleasure to learn that your first communication with me, Nathalie, was quick and effective, even when I was on the move. I always strive to respond promptly to our clients' needs, no matter where I am. I am also thrilled that your experience with Geneviève was so positive. Your feedback on her competence, kindness, listening skills, and patience is greatly appreciated. I am proud to have team members like Geneviève, who are dedicated to providing high-quality service to our clients, especially when it comes to planning their first trip. I look forward to welcoming you again for your next trip. At Voyages Isana, I am committed to providing informed advice and exceptional service to each of my clients, and I am grateful for the opportunity to assist you with your future travels. Once again, thank you for your trust in our agency. Best regards, Nathalie Robin
Fantastic experience: I received warm service and someone who listened to my requests. Always available to answer my questions. I felt no pressure at all. I recommend this agency without any hesitation!
Hello Mrs. Thivierge, Thank you very much for your flattering comment. As the owner of the travel agency, I am delighted to hear that you were fully satisfied with the service you received. It is essential for me that every client feels warmly welcomed and listened to. I am happy to have been able to respond to your requests efficiently and without pressure, and to have provided you with all the necessary answers to your questions. Your recommendation without hesitation is the greatest recognition you could offer us. It reassures me that our customer-centered approach is paying off. We would be thrilled to welcome you again for your future travels, and we will continue to strive to provide you with impeccable service. Once again, thank you for your trust and compliments. We look forward to seeing you again! Best regards, Nathalie Robin
Fantastic experience: Trip to Vietnam from north to south and Cambodia very well organized. The Isana agency prepared a custom 3-week trip for us with varied activities and rest days. It was well organized. The Isana agency partnered with Exotic Tour in Vietnam and we received excellent service. The drivers and guides are excellent, very reliable (always on time) and very courteous. We traveled from February 24 to March 16 and the temperature in northern Vietnam was very cold and humid (13 to 15C) while in the south it was very hot (30-33C). It is necessary to prepare clothing for all these temperatures. Thanks to Geneviève Gauthier.
Hello Mr. Tremblay, We are delighted to read that your trip from north to south Vietnam and Cambodia went so satisfactorily. At Isana, we are committed to providing our customers with tailor-made travel experiences. We are also happy that your three-week trip was well organized, with a variety of activities and planned rest days. We are also grateful for your compliments regarding our collaboration with Exotic Tour in Vietnam. It is essential for us to work with reliable partners to ensure the best possible experience for our customers. We are thrilled to hear that the drivers and guides were excellent, punctual and courteous throughout your trip. Finally, we will pass on your thanks to Geneviève Gauthier, who contributed to planning your trip. Your satisfaction is our greatest reward, and we hope to have the opportunity to welcome you again for new adventures. Best regards, Nathalie Robin, owner
Fantastic experience: We stayed at Playa Pesquero in Holguin. A big thank you to Stéfany for her help and for making sure we were well received with our special requests. It was a very pleasant stay. Thank you!
Hello Mr. Callegher, We sincerely thank you for sharing your experience following your stay at Playa Pesquero in Holguin. We are delighted to hear that you had a very pleasant stay and that Stéfany was of great help in ensuring that your special requests were taken into account. At Voyages Isana, we always strive to provide attentive and personalized service to each of our clients, and we are happy to see that Stéfany met your expectations. We will pass on your warm thanks to Stéfany, and she will certainly be pleased to know that her assistance helped make your stay so enjoyable. Thank you once again for your trust and recommendation. We hope to have the pleasure of welcoming you back for new adventures. Sincerely, Nathalie Robin, owner
Fantastic experience: Excellent service! It’s certain that on each of my trips, I will do business with you ❤️
Hello my beautiful Audray, Awwwwnnn that's nice, I'm happy to know that you had a good time. Thank you for your kind words xxx
Fantastic experience: Excellent service by Carole, travel with Air Transat very good service as usual never disappointed, I chose the destination Panama for the warmth not disappointed very beautiful and hot and the hotel, Royal Decameron, that friends had told me it was very good, personally I do not recommend, breakfast and dinner good but supper always the same no diversity (for the buffets) room service terrible, and parasols by the pool forget that practically absent for a place where it's 35 Celsius in the shade.
Hello Mrs. Dufresne, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the service provided by Carole as well as the flight with Air Transat, which met your expectations. However, we are sorry to hear that your experience at the Royal Decameron hotel in Panama did not meet your expectations. Your feedback is valuable to us and we take note of your comments. We ask you to accept our sincerest apologies for the inconveniences encountered during your stay. If you have any other questions or concerns, please do not hesitate to contact us directly. Nathalie Robin, owner
Fantastic experience: Once again a big thank you to Geneviève for suggesting the Melia Costa del Sol in Torremolinos, Spain. It was our first experience in Europe and this hotel met our expectations. We appreciated her advice and availability. We will see her again to plan our next trip.
Hello Mrs. Joyal, A huge thank you for your comment and for sharing your experience! I am delighted to learn that your stay at Melia Costa del Sol in Torremolinos met your expectations and that Geneviève was able to offer you valuable advice for this first experience in Europe. It is also a pleasure to thank you for your renewed trust in our travel agency in Mascouche. Your satisfaction and loyalty are greatly appreciated, and we would be happy to help you plan your next trip. Please feel free to contact us when you are ready to organize your new adventure. Thank you again for choosing Voyages Isana! Best regards, Nathalie Robin ________________________________ 1st trip Hello Mrs. Joyal, We sincerely thank you for taking the time to share your experience with our agency and your stay at Iberostar Paraiso Del Mar. It is a pleasure to read that you appreciated the welcome and professionalism of Geneviève, as well as her advice and responsiveness to your questions and uncertainties. Your satisfaction is our priority, and knowing that we contributed to making your travel experience memorable is a great pride for us. We will pass on your thanks to Geneviève who, without a doubt, will be delighted to receive these compliments. We are also glad to hear that you recommend our agency. This means a lot to us. At Voyages Isana, we are committed to providing exceptional service and ensuring that every trip is a unique and unforgettable experience for our clients. We hope to have the pleasure of assisting you again in planning your future adventures. Thank you again for your trust and recommendation. Best regards, Nathalie Robin, owner
Fantastic experience: Super service from start to finish! Highly recommend Isana for all your traveling needs! Thanks again!
Hello Christopher, It was a real pleasure to take care of you. Looking forward to seeing you soon for the next getaway. Nathalie
Fantastic experience: Geneviève was an excellent advisor, I would recommend her without hesitation (family trip, South). Very quick responses (beyond my expectations) and she was able to understand my criteria very quickly. Quick responses to the destination as well. Thank you!
Hello Marie-Annick, We sincerely thank you for taking the time to share your positive experience with Geneviève. We are delighted to hear that your family trip to the South was a success thanks to her advice and assistance. At Voyages Isana, we always strive to exceed our customers' expectations, and we are happy to see that Geneviève was able to respond quickly to your questions and effectively identify your criteria. Your satisfaction is our top priority. We will pass on your kind words to Geneviève, and we are sure she will be thrilled to know her work was appreciated. We thank you once again for your trust and your recommendation without hesitation. We look forward to welcoming you again for your future travels. Best regards, Nathalie Robin
Fantastic experience: I loved my experience with my wedding travel agent Sophie Samson, she is professional and attentive to our requests. Thank you Sophie for your excellent service.
Hello Roxanne, We would like to express our immense gratitude for your kind words regarding our wedding specialist, Sophie Samson. It is an honor to read that you loved your experience with her. Sophie is indeed a valuable asset to our team, demonstrating great professionalism and attentive listening to our clients' needs. Your satisfaction is our top priority, and it is rewarding to see that Sophie has been able to meet your expectations in an exceptional manner. We will pass your thanks to Sophie and we are confident that it will touch her deeply. Thank you again for your trust in Voyages Isana, and we look forward to serving you again in the future. Best regards, Nathalie Robin Owner
Fantastic experience: It was my first trip. Geneviève is simply amazing. She knows her job very well and gives us great advice. Thank you very much!
Hello Mr. Poirier, We are thrilled to hear that your first trip with Geneviève from Voyages Isana was an exceptional experience. Your warm words about her are greatly appreciated. Geneviève is indeed a dedicated professional who goes above and beyond to provide our clients with the best advice and unmatched travel expertise. We are pleased she was able to guide you effectively. Thank you for your trust in Geneviève and Voyages Isana. If you are considering future trips, please feel free to reach out to us. We are here to help you plan more memorable adventures. Sincerely, Nathalie Robin, owner
Fantastic experience: We have been doing business with the travel agency Isana for several years now and have always been served perfectly, and they are attentive to our requests. We have never been disappointed, thank you, and we are looking forward to the next trip ️
We want to express our deep gratitude for your loyalty to Voyages Isana over the years. Your warm comment is a great reward for our team, and we are delighted that you have always been served perfectly and that your requests have been heard. At Voyages Isana, our customers' satisfaction is our top priority, and we are thrilled to know that you have never been disappointed by our services. We are also looking forward to accompanying you on your next trip. Once again, thank you for your trust and ongoing support. We can’t wait to help you plan and enjoy your next adventure. Sincerely, The Voyages Isana Team Nathalie Robin, Owner
Fantastic experience: I am now ''sold'' on the services of this agency. As someone who usually did my own research and made my own travel purchases, an unprecedented deal displayed on their site drew me to Isana. I quickly realized that the personalized service, being taken care of, and the support experienced at every step of a trip are priceless and offer security at all times. The kindness and service of Nathalie, the owner, were greatly appreciated. Also, know that I do not come from the same region where the agency is located, and this was never an obstacle in all the travel arrangements. Nathalie's availability was without reservation. In short, I will now be a regular and loyal customer of this agency. And for those who might wonder: no, I was not forced to write this review. It's just that in life it is easy to criticize, but I, on the contrary, find it important to do the opposite: to recognize quality and good service.
Thank you Suzye, this is really a very beautiful message that touches us a lot. It's nice to know that our customers are satisfied with our services. I wish you a wonderful day and I look forward to speaking with you soon! Nathalie Robin, owner
Positive experience: We just returned from a stay at Bahia Principe El Portillo in Samana. The food was excellent, very beautiful site, very large. The Dominicans were friendly and smiling. What can I say about the beach, very large and very beautiful for long walks. We will certainly return. Thanks to Geneviève for suggesting this hotel to us. Looking forward to booking our 2024 trips with you again.
We are delighted to read your positive comment about your stay at Bahia Principe El Portillo in Samana. Your experience seems to have been exceptional, and we are grateful that you chose our agency to advise you. We are happy that you appreciated the quality of the food, the beautiful site, the kindness of the Dominicans, and the splendid beach. Your satisfaction is our greatest reward. We look forward to welcoming you again in 2024 for new adventures. Please do not hesitate to contact us at any time to plan your next trip. Thank you again for your trust in our travel agency. Best regards, Nathalie Robin
Fantastic experience: WoW! A professional, available, friendly, and simply amazing team that knows how to meet their client's needs. It's just a goodbye! Thank you very much! See you soon! Nathalie
Dear Nathalie, We would like to express our sincere gratitude for your kind review and warm words. It is truly a pleasure to know that you found our team professional, available, friendly, and amazing. We always strive to meet our clients' needs in the best possible way, and your positive feedback is a source of inspiration for us. This is only a goodbye, indeed, and we look forward to welcoming you again soon. Please feel free to reach out to us whenever you need our services. Your satisfaction is our greatest reward, and we are committed to continuing to provide you with exceptional service. Once again, thank you very much for your trust in us. See you very soon, Nathalie! Best regards, Nathalie Robin
Fantastic experience: Very good service, and very friendly people. I recommend...
We warmly thank you for your positive feedback on our service. It's wonderful to know that you found our team friendly and that you enjoyed our service. Your recommendation means a lot to us, and we are thrilled to have satisfied you. We hope to have the pleasure of serving you again in the future. If you have friends or relatives who are considering similar services, please do not hesitate to direct them to us. Thank you again for your trust in us, and we look forward to welcoming you back. Best regards, Nathalie Robin
Fantastic experience: Personalized, fast service that is very attentive to needs! Knows the destinations very well.
Hello Mrs. Malo, We would like to warmly thank you for choosing our agency for your upcoming trip to Samana, and we are delighted to welcome you among our new clients. We are also pleased to know that you appreciated the exceptional service provided by Geneviève Gauthier. She always strives to provide personalized, quick, and attentive service to our clients' needs. Her in-depth knowledge of the destinations is a valuable asset to ensure memorable travel experiences. We hope you have a wonderful stay in Samana and that you return with excellent memories to share. Your feedback after your trip will be greatly appreciated. If you have any other questions or needs in the future, please feel free to contact us. We are here to help you plan more unforgettable adventures. Thank you again for your trust, and safe travels! Sincerely, Nathalie Robin, owner
Fantastic experience: We had a wonderful vacation thanks to the advice of our agency. I highly recommend it.
We are delighted to know that you had a wonderful vacation thanks to the advice of our agency. Your warm recommendation is greatly appreciated, and we are happy to have been able to contribute to making your stay memorable. Please do not hesitate to come back to us for future travel adventures. We would be happy to serve you again. Thank you for your trust and for choosing our agency. Best regards, Nathalie Robin, owner
Fantastic experience: Super nice team and very good service!! Thank you for everything!
Hello Stephanie, We are delighted to read your positive comment! Your appreciation of our team and our service encourages us greatly. We are here for you at any time, and we look forward to serving you again in the future. Best regards, Nathalie Robin
Fantastic experience: I was part of a group trip of nearly 300 people at the end of Nov 2023. I am delighted with the personalized service and the quick responses to our questions and needs from the day of booking until the return from the trip. I recommend this travel agency without any hesitation!
Hello Pascale, We are extremely grateful for your kind words and your recommendation. Your satisfaction is our greatest reward. We look forward to welcoming you again for new adventures. Best regards, Nathalie Robin
Positive experience: Thank you to the entire team for providing exceptional service, easy-to-follow videos and instructions for the SOS Health Beauty Camp by Chantal Lacroix, and for the welcome at the airport. It was a wonderful trip.
We would like to warmly thank you for your kind words. It is a pleasure for us to have been able to provide you with quality service for Chantal Lacroix's Camp SOS health beauty. We are happy to know that our videos and instructions were helpful, and that you enjoyed your journey with us. We hope to have the pleasure of welcoming you again in the near future. If you have any other needs or questions, please do not hesitate to contact us. Thank you again for your trust and for choosing our service. Sincerely, Nathalie Robin
Fantastic experience: Really an excellent service. Geneviève informed us well and we had a wonderful stay during our vacation. I highly recommend it.
Hello Christine, We sincerely thank you for your comment. We are delighted to learn that you received excellent service from Geneviève and that you had a wonderful holiday. Your recommendation means a lot to us. We look forward to welcoming you again for future getaways. If you have any other questions or needs, please do not hesitate to contact us. Thank you again for your trust and for choosing our service. Best regards, Nathalie Robin
Fantastic experience: Travel with SOS Santé by Chantal Lacroix, Wow, what a beautiful organization! Thank you for making our trip with my little mom an incredible experience! The Isana Travel team, you were more than perfect. You were even present at the airport. Thank you a thousand times!
We are absolutely delighted to read your enthusiastic comment! It is a pleasure for us to have been able to contribute to making your trip with your mom so memorable. The SOS Santé trip organized by Chantal Lacroix is indeed a project that we cherish, and we are thrilled to have lived up to your expectations. Please know that your recognition and satisfaction are our greatest reward. We will always be here for you and hope to have the opportunity to serve you again in the future. Thank you a thousand times for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: A professional, fast, and very friendly service. All our requests were met! I recommend Isana Travels without any problem. Thank you for everything.
We sincerely thank you for your kind comments. We are delighted to know that you found our service professional, fast, and friendly. Customer satisfaction is our priority, and we are pleased to have been able to meet all your requests. Your recommendation means a lot to us, and we look forward to welcoming you again for future memorable trips. Thank you for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: from Henriette Cloutier. very nice week The team is great. A very enriching week. Thank you
Dear Henriette Cloutier, We sincerely thank you for your kind words. We are delighted to know that you had a wonderful week with a great team and that your experience was enriching. Your satisfaction is our greatest reward. We look forward to serving you again in the future. Best regards, Nathalie Robin
Fantastic experience: Incredible experience! The Voyages Isana team was more than perfect. You thought of everything, you were always available. I adore you! You were even present at the airport, wow, thank you a thousand times!
Dear Marjorie, We would like to warmly thank you for your kind review. It is a pleasure for us to know that you had an amazing experience with Voyages Isana. Your appreciation of our team and service fills us with joy. We are thrilled to have been able to make your trip so enjoyable and to have provided you with the necessary support, including at the airport. Your satisfaction is our greatest reward, and we look forward to welcoming you again for future adventures. Thank you a thousand times for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: Wonderful trip to Cayo Santa Maria at Paradisus Los Cayos despite the poverty in Cuba. We ate very well, the service is impeccable, and the Isana agency was wonderful over the phone and in person. Thank you very much again.
Hello Madam Lapierre, We sincerely thank you for taking the time to share your travel experience in Cayo Santa Maria at Paradisus Los Cayos. We are delighted to know that despite the challenges related to poverty in Cuba, you enjoyed your stay and that you had good meals. Your appreciation of the impeccable service and our agency Voyages Isana deeply touches us. We are here for you at every step of your journey, whether by phone or in person, and your satisfaction is our top priority. We look forward to welcoming you again for future adventures. Thank you again for your trust and for choosing Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: We traveled with Chantal Lacroix, the service was perfect and everything was perfect.
We sincerely thank you for your positive comment. It is a pleasure for us to know that you experienced perfect service during your trip with Chantal Lacroix. We are delighted to learn that everything went flawlessly. Your satisfaction is our priority, and we hope to have the opportunity to serve you again in the future. Thank you for your trust and for choosing our service. Sincerely, Nathalie Robin
Fantastic experience: Geneviève created a perfect itinerary for me based on my requests. Thank you for your good service!
Hello Gabriel, We would like to warmly thank you for your positive feedback. It is a pleasure for us to know that Geneviève was able to create a perfect itinerary in accordance with your requests. Your satisfaction is our greatest reward, and we are here to meet your needs. Please do not hesitate to reach out to us for future travel adventures. Thank you for your trust and for choosing our service. Best regards, Nathalie Robin, owner
Positive experience: Dear organizer of the Isana trip, Nathalie, Gina, and the entire SOS Santé team, I would like to express my deep gratitude for all the work and effort you have invested in organizing the Isana trip. Your dedication and professionalism have greatly contributed to creating an unforgettable experience for all of us. I also wish to extend my sincere thanks to Nathalie, Gina, and the entire SOS Santé team for their support and guidance throughout the trip. Your presence has been invaluable and reassuring, and I greatly appreciated your availability and expertise. Your collaboration and concern for each of our well-being have been remarkable. Every detail has been thoughtfully considered, and this has significantly contributed to making this trip an exceptional and enriching experience. I am grateful to all of you for your commitment and passion in your work. Your professionalism and dedication are an inspiration to all of us. Once again, thank you from the bottom of my heart for making this trip possible and for ensuring our well-being throughout the adventure. I am truly thankful to have been part of this memorable experience thanks to you. Best regards, Regent and Manon
Hello Regent, We want to express our sincere gratitude for your touching message. Your warm words are a precious reward for our team. We are delighted to learn that you had an unforgettable experience during your trip with Isana and the SOS Santé team. Your recognition of our dedication and professionalism deeply touches us. We are committed to ensuring the well-being of every traveler, and your satisfaction is our greatest reward. We are honored to have been part of this memorable experience with you. Your gratitude motivates us to continue offering exceptional trips. We look forward to welcoming you again for new adventures. Best regards, Nathalie Robin, owner
Fantastic experience: Dream trip to TRS Coral recommended by your wonderful Sophie Samson who is truly attentive to your needs. I recommend Isana travel without hesitation for their professionalism. Thank you.
We sincerely thank you for your kind words regarding your dream trip to TRS Coral, recommended by our wonderful Sophie Samson. We are delighted that Sophie was able to meet your needs and provide you with an exceptional experience. At Voyages Isana, we always strive to satisfy our clients and ensure their satisfaction. We are glad that our professionalism lived up to your expectations. We greatly appreciate your recommendation and your trust in our team. If you have any other travel plans in the future, please do not hesitate to reach out to us. Once again, thank you for your positive feedback. Sincerely, Nathalie Robin, owner
Fantastic experience: Thank you to the entire team for providing outstanding service, easy-to-follow videos and instructions for the Camp SOS health beauty of Chantal Lacroix.
We sincerely want to thank you for your positive feedback regarding our service and the SOS Santé Beauté Camp led by Chantal Lacroix. It is a pleasure to know that you enjoyed our service and found the videos and instructions easy to follow for your departure. We work hard to provide quality experiences to our clients, and it is gratifying to know that our efforts have been successful. Your satisfaction is our top priority, and your feedback is a source of inspiration for us to continually improve. If you have any further needs or questions, please do not hesitate to contact us. We are here to help you. Once again, thank you for choosing us and for your kind words.
Fantastic experience: Thank you to Nathalie and Gina from Voyages Isana for this dream week spent in Cayo Santa Maria.
We would like to warmly thank you for your kind words of appreciation regarding Nathalie and Gina from Voyages Isana. We are delighted that you had a dream week in Cayo Santa Maria thanks to their excellent service. At Voyages Isana, we always strive to create memorable travel experiences for our clients, and it is rewarding to see that Nathalie and Gina contributed to making your stay special. If you have any future travel plans, please do not hesitate to contact us. We are here to help you make your travel dreams come true. Once again, thank you for placing your trust in us. Best regards, Nathalie Robin
Fantastic experience: The service and support were amazing. I have been organizing group trips for years. It's astonishing, I have never seen a team so caring and dedicated. Bravo, you make all the difference.
We are deeply touched by your warm words regarding our service and support. Your recognition means a lot to us. We are delighted to learn that your experience with our team has been amazing and that you consider it one of the best you have ever had for organizing group trips. At Voyages Isana, we strive to provide attentive and dedicated service to our clients, and it is very rewarding to know that we were able to make a positive difference in your journey. We want to thank you for your trust and ongoing support. If you have other travel plans in the future, we will be happy to assist you again. Sincerely, Nathalie Robin, owner
Fantastic experience: Great experience. Group trip, very good support with lots of information and assistance with needs. Thanks to the dedicated team.
We are delighted to read your comment and we want to thank you for taking the time to share your experience with Voyages Isana. We are thrilled to know that your group trip was a wonderful experience for you. Our dedicated team constantly strives to provide exceptional service and ensure that our clients have all the necessary information to fully enjoy their trip. We are happy to know that you appreciated the attentive follow-up from our team and that we were able to meet your needs. We hope to have the opportunity to welcome you again for future adventures and continue to offer you memorable travel experiences. Thank you again for your trust in Voyages Isana. Best regards, Nathalie Robin
Fantastic experience: SOS health trip organized by Voyages Isana. Magnificent organization. Bravo and thank you for this beautiful trip!
We are delighted to receive your flattering comment about your SOS Santé trip organized by Voyages Isana. Your satisfaction is our greatest reward, and we are thrilled that you found our organization wonderful. At Voyages Isana, our main goal is to ensure that our clients have unforgettable and hassle-free moments during their travels. We are pleased that we could contribute to making your trip memorable and enjoyable. We sincerely appreciate your support and your trust in our company. Please do not hesitate to contact us at any time if you need our services for your future travels. Once again, thank you for your kind comment. Sincerely, Nathalie Robin
Fantastic experience: Paradise on earth with a superb support from the team of SOS santé beauté and Isana travels.
We would like to thank you for your kind words regarding your experience with the SOS Santé Beauté et Voyages Isana team. We are delighted that you enjoyed our support during your trip. Our main goal is to provide you with quality service and ensure that you have a pleasant and worry-free stay. Your satisfaction is our priority, and we are happy to have met your expectations. We hope to have the pleasure of welcoming you again for future trips. Once again, thank you for your trust in our team. Best regards, Nathalie Robin
Fantastic experience: Excellent service!
We sincerely thank you for your positive comment and your evaluation of our service as 'excellent'. Your satisfaction is our main concern, and we are delighted to learn that you had a positive experience with us. If you have any additional needs or questions in the future, do not hesitate to contact us. We will always be happy to assist you. Once again, thank you for your trust and support. We look forward to serving you again in the future. Best regards, Nathalie Robin, owner
Fantastic experience: Nathalie and Geneviève, you are extraordinary. Thank you xxxxxxx
We are deeply touched by your warm message and kind words. Your appreciation means a lot to us, and it is a pleasure to know that we have been able to contribute to making your experience exceptional. We sincerely thank you for your trust and for choosing our services. If you have any other needs in the future, please do not hesitate to contact us. We will always be there to provide you with extraordinary service. Once again, thank you for your support, and we wish you all the best. Sincerely, Nathalie Robin, owner
Fantastic experience: Wonderful agency, exceptional service, agency to recommend. The staff is very friendly.
We are delighted to read your glowing comment. Your appreciation of our agency as 'wonderful' with 'first-class service' fills us with joy. We take pride in offering you exceptional service. Your satisfaction is our greatest reward, and we are honored to have been able to meet your expectations. If you have any other needs in the future, please do not hesitate to contact us. We will always be there to provide you with the best possible service. Once again, thank you for your kind words, and we wish you wonderful experiences ahead.
Negative experience: I do not recommend for wedding planning. Gives little feedback and advice. They are not proactive in their approach. Very disappointed with the outcome, I had to pay $500 to ultimately have 2 hours of video consultation.
Dear Anaïs, First of all, I want to thank you for taking the time to leave a review regarding our wedding planning services. Your feedback is valuable to us as it helps us improve and better understand the needs of our clients. I sincerely apologize for the disappointing experience you had with our wedding planning service. Your wedding is indeed a very important day, and we understand how essential it is for everything to go perfectly. I invite you to contact me directly at the office at 450-254-0218 extension 101 so that we can discuss your concerns and expectations in detail. I am determined to find solutions to rectify the situation and to ensure that your wedding is a memorable and happy experience. I will also reach out to your advisor, Sophie Samson, to understand where you are in the planning process and how we can improve our communication and support. We are truly sorry that you had to pay $500 for only 2 hours of video consultation. We will work on our approach to be more proactive and provide you with more in-depth and helpful advice in the future. Once again, thank you for your feedback and for giving us the opportunity to improve. We are committed to doing everything we can to make your wedding a success and to ensure that you are fully satisfied with our services. Sincerely, Nathalie Robin Owner
Fantastic experience: Voyage Isana offers you a complete service, quick to respond to our inquiries and to ensure our safety. This is my second experience with Voyage Isana and Nathalie Robin, and from now on it will be my official travel agency. Bravo Nathalie and your team.
Hello Mrs. Labbé, We warmly thank you for your flattering comment about Voyages Isana and our team, especially Nathalie Robin. It is a real pleasure to read that your experience with us met your expectations to the point that you chose Voyages Isana as your official travel agency. We are delighted to know that you found our service comprehensive and that our promptness in addressing your inquiries made you feel secure. The satisfaction of our clients is our priority, and we continuously strive to provide high-quality services to make your travels memorable and worry-free. We look forward to continuing to work with you and to accompany you on your future travels. Never hesitate to contact us if you have any questions, booking needs, or if you need advice to plan your next adventure. Once again, thank you for your trust in Voyages Isana. We are eager to serve you again and to contribute to making your travels even more exceptional.
Fantastic experience: Isana Travel Agency Very good service, fast and courteous Bravo to Nathalie! Maryse Proulx, customer for the Sos camp santé trip of Chantale Lacroix
Dear Maryse Proulx, We would like to sincerely thank you for your positive feedback regarding Voyages Isana and our colleague, Nathalie. Your satisfaction as a customer is our greatest reward, and we are delighted to read that you appreciated our prompt and courteous service. We take pride in providing high-quality service to our clients, and your positive feedback encourages us to continue working diligently. Nathalie is indeed a valuable member of our team, and we will not fail to pass on your compliments to her. We hope that your trip with the Sos camp santé program by Chantale Lacroix was a rewarding experience. If you have any travel needs in the future or if you have any questions, please do not hesitate to contact us. We are here to help you and offer you unforgettable trips. Once again, thank you for your trust in Voyages Isana. We look forward to serving you again in the future. Sincerely,
Fantastic experience: You want to travel without breaking your head.... The Voyages Isana team is very present. I dealt with Geneviève Gauthier and Nathalie Robin in 2022 during my booking for the SOS Santé Camps in the South. From the moment my reservation was taken care of by the Isana Team, at the airport for baggage check-in, upon our arrival at the airport in Cuba and at the hotel.... EVERYTHING went super smoothly in a pleasant and SO professional atmosphere. Thank you to your team for making those long-awaited vacation moments so easy and enjoyable thanks to your incredible service. You are an extraordinary team!!!! Can't wait for this new 2023 edition of the SOS Santé Camps with a great bunch of Sautés!
We would like to express our deepest gratitude for your kind testimonial about Voyages Isana and the team who helped make your vacation so enjoyable and worry-free in 2022. We are honored to have been able to assist you during your booking for the Camps SOS Santé in the South and to know that you enjoyed every step of your journey with us. We are proud to provide our clients with a dedicated and professional team, like Geneviève Gauthier and Nathalie Robin, who ensured that your experience was exceptional. Your satisfaction and well-being during your travels are our priority, and it is a tremendous pleasure to read that we succeeded in making your vacation moments pleasant and easy. We are also thrilled to know that you are excited about participating in the new 2023 edition of the Camps SOS Santé. We look forward to accompanying you again, and we are confident that it will be an equally wonderful experience, if not better, with your wonderful group of Sautés! Please feel free to contact us at any time if you have booking needs or if you have questions for your next trip. We are here to help you create precious travel memories. Once again, thank you for your trust in Voyages Isana. We look forward to serving you again and providing you with a memorable experience in 2023. Sincerely,
Fantastic experience: Great service. Caring people. I recommend this agency. Camp SOS Beauté.
We sincerely thank you for your recommendation and your appreciation of our service for the Camp SOS Beauté. We are delighted that you were satisfied with our team and our service. Your trust in our agency is very valuable to us, and we will always be there to assist you with your future travels. Nathalie Robin, owner
Fantastic experience: Great discovery of the agency following the booking of the SOS Sauté camp ;)))) Very excited to participate in this beautiful week. Thank you again for the A1 service !!! Mélanie Piché and Eduardo Espinosa Ardiles xxx
Dear Mélanie and Eduardo, We are thrilled that you discovered our agency while booking the Camp SOS Sauté! :))))) It is a great pleasure to know that you are eager to participate in this wonderful week, and we hope your experience will be memorable. Thank you for your kind words about our A1 service. Your satisfaction is our priority, and we will do everything we can to provide you with an exceptional trip. We look forward to accompanying you on this adventure and contributing to the success of your stay. Nathalie Robin, owner
Fantastic experience: For my first trip after the pandemic and also my first trip to Mexico, we were more than satisfied with the service and the information received. What can I say about the support? Thank you, Isana. Trip made in the fall of 2021.
Hello Mrs. Gauthier, It is fantastic to hear that your first trip after the pandemic to Mexico was such a positive experience! It is clear that you were well taken care of and that Isana's support played an essential role in the success of your trip. Thank you for sharing your experience; it will certainly help other travelers make an informed choice. We hope that your future trips will be just as memorable. Happy travels! Nathalie Robin, owner
Fantastic experience: My husband and I have used the services of Nathalie Robin several times. A passionate person who listens to the desires and needs of the clients. She made our dream of Europe come true by performing magic. It was a once-in-a-lifetime trip. Portugal is forever etched in our hearts and memories. She found exceptional accommodations that made us feel at home. Can't wait to dream again with your team. Thank you from the bottom of my heart and cheers to your success.
Hello Mrs. Gauthier, It’s wonderful to hear how much you enjoyed Nathalie Robin’s services for your travels in Europe, particularly your unforgettable trip to Portugal! This speaks to her dedication and passion for satisfying her clients' desires. The lasting memories you created are truly precious, and it's great to know that the accommodations she chose contributed to making your stay exceptional. We are delighted to read that you look forward to continuing to dream and travel with her team. We wish you many more adventures and extraordinary experiences to come. Thank you from the bottom of our hearts for your kind words and cheers to future exciting travel successes! Nathalie Robin, owner
Fantastic experience: Excellent service!! I dealt with Geneviève!! The service was extremely quick at all times. As soon as I had questions, I received answers almost immediately! Very friendly and professional! Cheerful, kind, and very reassuring. Everything via email and phone with the same speed and great patience, then I went to their office, and Geneviève was an incredible help! It was for my first trip, and I will definitely recommend them and will call them for my next trips!! Thank you very much, thanks to you I leave in peace ☺️
Thank you immensely for your flattering comment! We are delighted to hear that you were completely satisfied with our service, especially thanks to Geneviève's assistance. We take pride in providing quick and professional responses to all your questions, whether by email, phone, or in person. We are thrilled that your first travel experience was so positive thanks to our team. Your satisfaction and peace of mind are our top priorities. We are honored that you recommend us and we look forward to serving you again for your future travels. Please feel free to contact us at any time if you need assistance or advice for your upcoming travel plans. We are here to offer you superior quality service at every step of your journey. Thank you again for your trust in our services. Safe travels and we look forward to seeing you again soon! Best regards, Nathalie Robin, owner of Voyages Isana
Fantastic experience: We just returned from our 15-day trip to Mexico. Nathalie was able to advise us in our hotel selection and reassure us about changes beyond our control. She also gave us advice on how to get around, on safety, and things to see on site. The documents she sends us before our departure are a valuable tool to know what to bring in our luggage and what not to forget in the paperwork for the airport and the hotel. Nathalie is a person who truly cares about her clients and listens to their needs and experiences. Always constantly discovering and sharing new places and ways to travel according to different budgets, she really has a wealth of knowledge that continues to grow, thanks also to the sharing of our experiences from our stays, to serve us better! Without hesitation, I can't wait to book with her again!
Thank you so much for your wonderful comment following your recent trip to Mexico! We are thrilled to read that your travel experience was so enjoyable and that our advisor, Nathalie, was able to meet your expectations and provide you with exceptional service. We are delighted to learn that Nathalie was able to guide you in choosing your hotel and provide you with relevant advice for your stay. Her concern for your comfort and her ability to reassure you in the face of unforeseen events reflect her commitment to our valuable clients. We are also happy that the documents we provided were helpful for you in preparing your trip with complete peace of mind. Your comments regarding the value of this tool for preparing luggage and airport formalities are greatly appreciated. We sincerely thank you for your recognition of Nathalie. Her passion for travel and her dedication to staying constantly informed about the best destinations and budget options are essential elements in providing superior quality service. We look forward to serving you again for your future travel bookings. Please do not hesitate to contact us as soon as you are ready to plan your next adventure! Best regards, With pride and passion, the Voyages Isana team, committed to our clients and colleagues!
Fantastic experience: What an amazing agency. We're young and busy, so we don't have much time to plan our trips. They took care of us from A to double Z, even during the trip, it was very easy to communicate with our agent. We used their service for a trip to Banff-Jasper, and we are so happy! We had clean hotels that were always well-located, full of good activity recommendations. In short, the next time I have the time to travel, I'll definitely work with them again!
We are thrilled to read your positive review, and we want to thank you for taking the time to share your experience with your travel advisor Carole Quintal and our travel agency. Your satisfaction is our top priority, and we are delighted that our team, particularly our advisor Carole Quintal, was able to meet your expectations and make your trip to Banff-Jasper memorable. At Voyages Isana, we understand that modern life can be hectic, which is why we are committed to easing your burden by taking care of every aspect of your travel planning from start to finish. We are pleased that you found our communication service efficient and convenient, even during your trip. Your praise for our well-located and clean hotel choices, as well as our activity recommendations, fills us with joy. Our team works hard to ensure that every detail of your trip is carefully thought out and organized so that you can fully enjoy every moment. It is an honor to know that you are considering using our services again for your future travels. We look forward to welcoming you back and continuing to create exceptional travel experiences that match your needs and preferences. Thank you again for choosing Carole Quintal & Voyages Isana for your trip to Banff-Jasper. We greatly appreciate your trust and look forward to serving you again in the future. If you have any other questions, needs, or travel ideas, please do not hesitate to contact us. Wishing you well and see you soon for new adventures! Sincerely, Nathalie Robin, owner Voyages Isana
Fantastic experience: Pleasant travel shopping experience with Geneviève. She was very friendly and nice, perfect for helping us choose a beautiful trip. I recommend it 100%. I will definitely come back to visit you for my next trips.
We sincerely want to thank you for taking the time to share your pleasant travel shopping experience with our advisor Geneviève. We are delighted to learn that you enjoyed her friendly and pleasant service, as well as her help in choosing the ideal trip. At Voyages Isana, our goal is to provide our clients with memorable and enriching travel experiences, and we are happy to know that we have achieved this goal with you. Your 100% recommendation is the greatest recognition we can receive, and it encourages us to continue providing quality service. We will be delighted to welcome you again for your next trips. Please don't hesitate to contact us when you are ready to plan your next adventure. Our team is eager to help you create wonderful travel memories. Thank you again for your trust in Voyages Isana. Sincerely, Nathalie Robin Owner of Voyages Isana
Fantastic experience: I recommend without hesitation. We went on a 28-day cruise. The advice, the service before and after our bookings (cruise and flights) were impeccable. Anne-Isabelle was really great, a big thank you!
A big thank you for taking the time to share your 28-day cruise experience with us. We are thrilled to hear that you had a memorable stay and that you were fully satisfied with the advice and the service we provided you before and after your bookings. At Voyages Isana, our goal is to provide impeccable and personalized service to our clients, and we are happy to know that Anne-Isabelle lived up to your expectations. We will gladly pass on your compliments to her. Your recommendation is the best reward for us and motivates us to continue offering exceptional travel experiences to our clients. If you are considering new adventures, do not hesitate to contact Anne-Isabelle again. Our team is always ready to help you plan your next getaways. Thank you again for your trust in Voyages Isana and Anne-Isabelle. Best regards, Nathalie Robin Owner of Nathalie Robin Voyages
Fantastic experience: Outstanding customer experience!! I am renewing my 3rd occasion of being assisted by Pascale Gamache from Voyage ISANA. Thanks to her undeniable talent for customer service, Pascale ensures she is always available to answer my questions. Moreover, Pascale has a lot of travel experiences as she tries out the resorts for us to better advise us, what could be better...seriously!
We would like to warmly thank you for taking the time to share your customer experience with Pascale from Voyage ISANA. We are delighted to hear that you benefited from exceptional support and that you have already renewed your trust three times for your travels. At Voyage ISANA, we strive to provide serious and quality services, and your positive comment encourages us to continue our efforts to offer exceptional travel experiences to our clients. We are honored to be your trusted travel partner, and we look forward to accompanying you on your next adventures. Once again, thank you for your support and your recommendation. Best regards, Nathalie Robin Owner of Voyage ISANA
Fantastic experience: It's Sophie Samson who organized our wedding in the South! She is really lovely, always smiling and it shows that she is passionate about her work. Thank you, Sophie, for accompanying us on this adventure!!!♀️♂️
A huge thank you for sharing your experience with Sophie Samson in organizing your wedding in the south! We are delighted to have played a special role in this important adventure of your life. Sophie is indeed a lovely person who is passionate about her work, and we are thrilled that she was able to bring a smile to you at every stage of the process. Her dedication to creating memorable moments for our clients is one of her most appreciated qualities. We understand that organizing a wedding is a significant event filled with emotions. We are proud to have accompanied you through this crucial stage and to have provided you with peace of mind to fully enjoy your special day. On behalf of the entire team, we wish you a life filled with happiness, love, and shared adventures as a married couple. Your warm words and gratitude encourage us to continue providing quality services to all our clients. Don't hesitate to contact us if you're considering future trips or other special events. We would be honored to accompany you again and help create beautiful memories. Congratulations to both of you and thank you once again for your trust in Sophie Samson and our team. Best regards, Nathalie Robin, Owner Voyages Isana
Fantastic experience: A wonderful team that will quickly meet your needs! We contacted Geneviève on a SATURDAY NIGHT to take off the following Saturday. The process was ultra simple and efficient! We loved our experience with you! A big thank you to Geneviève for the more than perfect service! Taking the time to write a review live from Mexico explains how grateful we are.
We are delighted to read your wonderful review and would like to express our heartfelt gratitude for your kind words! Your satisfaction is our top priority, and we are thrilled to have been able to meet your needs in a prompt and efficient manner. At Voyages Isana, our team always strives to provide exceptional service to our clients, no matter the day of the week or the time they contact us. It is a true pleasure for us to have been able to assist you in accomplishing your project in such a short time, and we are glad that the process lived up to your expectations. We will pass on your compliments to Geneviève, who will surely be delighted to know that her work has been appreciated at its true value. Her dedication and professionalism are the cornerstones of our team, and she perfectly embodies our customer service values. Please know that your feedback touches us particularly, especially when we see that you take the time to write to us from Mexico to express your gratitude. This reinforces our determination to continue offering the best possible service to each of our clients. Once again, thank you very much for your trust in our company. If you have further projects in the future or if you have friends who need our services, do not hesitate to contact us. We would be happy to assist you again! The entire team at Voyages Isana wishes you a continued experience filled with happiness in Mexico and in all your future travels. Best regards, Nathalie Robin, owner
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