Coastal Rides
Information about Coastal Rides
Opening hours
Ride-hailing service on the Sunshine Coast. Similar to a taxi. Request a ride through our smartphone app. In Gibsons, Sechelt, Pender Harbour. Across the whole Coast from Langdale to Earls Cove. Now also in Nanaimo, Comox, Campbell River, and Powell River. There is no Uber or Lyft on the Coast, so Coastal Rides is your answer. Booking in advance is available and encouraged. Just enter your pickup and drop-off locations and you will see a pickup estimate for right now. Click schedule in the lower left corner and choose your date and time for pickup or when you need to arrive by.
Our comment from TraTraTravel about Coastal Rides:
Coastal Rides is a premier transportation service located on the Sunshine Coast, Canada, known for its prompt and efficient service. Customers consistently praise the clean vehicles and the friendly, knowledgeable drivers who go above and beyond to ensure a pleasant ride experience. Whether you need a lift after a late flight or a ride to a local event, Coastal Rides is always ready to assist.
Highlights of Coastal Rides include:
- Exceptional Drivers: Many users commend drivers like Nils and Ryan for their professionalism and ability to provide a friendly atmosphere during the ride.
- Great Communication: Customers appreciate timely responses and effective coordination for pick-ups, especially during busy times.
- Convenient App: The easy-to-use app allows for straightforward booking, tracking, and payment, enhancing the overall customer experience.
While most experiences are highly positive, there have been occasional complaints regarding ride availability and pricing in certain areas. However, the company is actively working to improve its services and maintain a focus on customer satisfaction. Overall, Coastal Rides remains a reliable and well-regarded option for anyone traveling around the Sunshine Coast.
Coastal Rides: Reviews
Fantastic experience: Prompt and efficient service! The vehicles are spotless and the drivers are always kind and knowledgeable. Would highly recommend! Thanks for the great service Ryan and team!
Fantastic experience: Totally perfect. Great driver. Lovely person. All in all, appreciated because I really needed a ride tonight, so thank you :)
Thank you! We're happy to help and appreciate the feedback.
Fantastic experience: Very friendly driver. Good ride.
Thanks Katherine!
Fantastic experience: Used this service for our party of 6. We had a driver named Nils that went above and beyond in every aspect, i don't think I have ever met anyone so passionate about their job and community. He went out of his way to show us some cool areas around Robert's Creek on our way to our destination, and was very educated on local history. I have traveled to many places in the world, and Nils stands out as the best driver/tourist guide I've ever encountered. 10/10 Nils is the man.
Thank you for the feedback! Happy to hear you had a great trip with Nils here on the Coast.
Fantastic experience: Feeling very grateful for Costal Rides and Nils this evening! After my travel arrangements went awry I ended up needing a ride from Langdale terminal to Earls Cove. Nils was extremely communicative and friendly, coordinating pick up time perfectly with my walking off the ferry. My drive with him felt like catching up with a friend! He shared stories about his experience on the Sunshine Coast, took me down the scenic routes, and offered suggestions for places to check out. Thank you so much Nils!! 12/10 would recommend Costal Rides.
Thanks Morgan, travel here can be an adventure. Happy to hear you had a great trip up the Coast.
Negative experience: Booked a ride from airport to ferry, they never showed up but did take the payment and them also charged me another free to cancel. For a total of $83 and there is no one to fix this problem. Nice company, good business NOT
Oh no, it is unlike our drivers not to respond to requests when booked in advance. The pre authorization for the fare would have been canceled and if there were additional fees charged, please email [email protected] so we make sure they are refunded. I believe in the end you discovered that the $83 charge was from a different company.
Negative experience: terrible in our area, not reliable at all
Looks like you are in the Comox area. We have struggled with driver availability in that community, although drivers are generally very reliable when booked in advance.
Fantastic experience: Fast, convenient service!
Thanks for the feedback Harrison! We're happy to help.
Fantastic experience: Turn on car heating nxt trip
Thanks for the feedback Tom.
Fantastic experience: Excellent well run service. Highly recommend!
Great to hear, Lisa. Thanks and happy holidays!
Negative experience: Driver very friendly, vehicle was clean and nice. No complaints at all. Now the reason for the one star. 4.8km 5 minute drive at most in a small town with no traffic. $30.00 + tip I'm sorry for the low score, I just can't comprehend the price whatsoever. They are friendly though.
Unfortunately this can be the reality of operating in a small sparsley populated area. Drivers often have to travel significant distances to you up. We have to adjust fares to help make sure drivers are adequately compensated and therefore will to deliver service. We appreciate your feedback.
Fantastic experience: Excellent service! We come in on the late flight and a rep for Coastal is always on time and is very pleasant! Highly recommend.
Thanks for the great feedback, Cindy. Happy holidays!
Fantastic experience: I used Coastal Rides extensively during my trip to Tofino in early December. Prompt courteous, clean comfortable vehicles, and just plain great folks to chat up. Highly recommend them for wherever you are going. Pro Tip: pre-book during the busy late afternoon early evening hours.
Thank you for the great feedback, Camille. Happy holidays!
Fantastic experience: Eric is very professional
Thanks
Fantastic experience: Michael was my driver. He was on time is a safe driver very nice to talk to. Would recommend him. Thank you
Thanks Karen!
Fantastic experience: Great drivet. Thank you!!!
Awesome, thanks!
Fantastic experience: I have used coastal rides a few times. The driver always arrives on time, the app makes it really easy to know when your ride will arrive, and the drivers always respectful and professional.
Thanks for the great feedback. Appreciated.
Fantastic experience: Outstanding service. Eric was on time; a great driver; and a delight. Thank you!
Excellent, thanks! Hopefully you're staying dry on this wet evening in Tofino.
Fantastic experience: Very quick to pick us up… friendly and took the route we requested. Thank you!
Great to hear. Thanks!
Fantastic experience: Eric was such a great driver! He got us all the way back to Victoria when our flight got cancelled last minute from Tofino. He was friendly, drove very smoothly, and made the whole thing quite pleasant. Couldn’t recommend him enough!! Thanks again Eric :)
Thanks, great to hear wr could make that happen last minute. Enjoy the rest of your trip!
Fantastic experience: Super service — friendly & professional. Best ride I’ve ever had anywhere. Happily extended the trip to stop at the pharmacy on my way home from the hospital
Thank Linda
Negative experience: Stick to taxis they don't charge for your children ! $10 for me to ride home alone, added my 2 children, total went upto $19-27... RIPOFF!! PS, its not ride hailing service if I gotta use an app and the driver won't stop when I wave! Misleading advertisement
Hi Courtenay, all fares are up front and can vary based on how close drivers are and how busy it is, there is no charge for your children. Drivers are only able to pickup trips that are dispatched through our app, our license does not allow for hailing from the street.
Fantastic experience: Coastal rides does a great job and has friendly and reliable drivers. 5 stars!
Thanks Connie!
Fantastic experience: Fantastic service & app was easy to use. Highly recommend!
Thanks Jennifer
Fantastic experience: This is a great service. I was able to pre-book a ride, the driver arrived on time, helped with my luggage and got me safely to my destination. Great communication throughout. Highly recommended.
Thanks Linda, have a great trip!
Fantastic experience: Excellent service. Nice to have a ride with someone so knowledgeable about the area. Used it for a lift between Campbell River and Comox. On time as advertised.
Thanks Russell, have a great flight.
Positive experience: I love how easy-to-use the app was! The approximate pick-up times were pretty accurate. Used this taxi service mainly for my commute to and from work. The only downside I’ve noticed, is that it’s super busy around 0600-0700, so after my night shift, I’d have to book in advance or walk home. Otherwise, drivers were friendly and vehicles were clean!
Yes, we do recommend booking in advance, especially during peak times.
Negative experience: Joke of a service! No 6+ seater which is fine, we were willing to take two separate cabs, which they only had one so half the ppl would have to wait for the next trip. But the kicker was they wanted $70 for the 18 km trip per cab each way =$210 Definitely a opportunity for someone to open up competition
We have a 9 passenger van on the Coast and the cost would be quite a bit less than $70 each way. Are you sure you tried to book in our app or did you call a different company?
Negative experience: Asked driver to drop me at the top of my very very steep driveway because I had a lot of heavy groceries to lug up. He said NO because he would then have to reverse back down the driveway. ♀️ so I had to put all my stuff on the curb and bring everything up one by one. Not impressed. This is especially hard when you are a shift worker and have been on your feet all day. Not appreciated at all.
Like all workers, drivers have the right to refuse unsafe work. This may include refusing to pickup someone who is too intoxicated, refusing to travel in unsafe conditions, driving up a narrow driveway, or carrying heavy items from the vehicle. Most drivers are courteous and will do their best to assist, however they are responsible for their safety and the safety of their vehicle and passengers first.
Fantastic experience: Excellent service, easy to use app. Quick response from driver. Highly recommend if need ride from Campbell River to Comox airport.
Thanks Brenda!
Fantastic experience: Great service! On time and a clean car too!! No funny scent in the car hiding something else. Chatted with us and not a friend in his earpiece!
Great comments, thanks, glad we could help!
Fantastic experience: Thank you very much for your services. I fully recommend them.
Thanks Neha!
Fantastic experience: New driver, excellent service. Professional, courteous, and good driving.
Thanks Jennifer!
Fantastic experience: Ryan the driver for Coastal Rides went way above and beyond! I couldn't get out because of snow so I called Coastal Rides to get food and stuff, I put in the payment card to use and because of that I left my wallet at home! Ryan got me home and back to the store, and he funded me differently! Thank you very much Coastal Rides it saved me a bunch of pain, grief, and time. I wont use any one else than Coastal Rides!
Thanks Raymond
Fantastic experience: Great service on the Coast! Easy setup, apps works perfectly, driver was very professional and friendly.
Thanks Bernd!
Fantastic experience: Excellent service! I got a ride home with them on New Year’s Eve and they arrived right on time. It’s great that we finally have another transportation option in the Comox Valley.
Thanks Mike!
Fantastic experience: Friendly reliable ride service
Thank Catherine
Fantastic experience: Kevin was on time and ride was perfect.. Kudos to Coastal Rides FSJ
Thanks!
Negative experience: Requested 4:45am and verified pick up but driver didn't show til 5:07 am.
Our apologies and thanks for letting us know. It looks like our notification was sending the incorrect time. We have updated our system settings. Please use the arrive by time and set the time you need to arrive at your destination to avoid being bumped later when drivers are already booked.
Fantastic experience: I highly recommend using Coastal Rides. They have an easy to use app, great communication, and the driver was prompt, courteous and friendly. I will definitely use their services in the future.
Thanks Elizabeth!
Fantastic experience: Great service, communication. Car was very clean and comfortable, My driver was very courteous and friendly and on time .
Great to hear. Thanks
Fantastic experience: Really appreciated. The fact I could get a reservation for a ride in the later evening from Comox Valley airport. Driver was lovely and helpful as well as extremely professional. When I tried to call a taxi, I was told first come first serve, which is not what a single woman wants to hear coming home from a long vacation in the middle of the evening. Comox felliw Airport is a long way in the middle of nowhere if you don’t have a ride.
thanks
Fantastic experience: Amazing, helpful and really the only useful service on the island.
Thanks you!
Fantastic experience: We are so thankful to coastal rides! My wife and.I needed to get home tonight and we were SO LUCKY to have our diver. He drove us home from gibsons to Davis bay and my wife was sick! The driver was so understanding and thoughtful to get us home. We are truly grateful and humbled by the service. Can’t say enough good things about this service.,
Glad we could help!
Fantastic experience: Terrific service! Our driver showed up right on time. Car was great. Driver was very helpful. You have to book in advance but this is such a great transportation option for Gibsons.
Thanks Ron, we definitely recommend booking in advance. But we also often have room for on demand trips as well.
Fantastic experience: Absolutely delightful business! We were left in a pinch by a local taxi company and called coastal rides. They were able to get a driver to us within 5 minutes. They were also the only company that would come and pick us up later that night. HIGHLY recommend above all other local Sunshine Coast companies. Special shout out to Niels, who was so friendly.
Thank you. So happy we could help!
Fantastic experience: Excellent service would use again. Safe driver and was friendly thx
Thanks Nicole
Fantastic experience: Our driver Bruce was great. Service was on time and pleasant .
Thanks Melissa, great to hear.
Fantastic experience: John was on time and super friendly Highly recommend the ride share Thank you
Great to hear! Thanks for joining us!
Fantastic experience: It was very easy and great communication! We have done it a couple times now and it is the most reliable, professional experience with this kind of service that I found on the Sunshine Coast!
Thanks Julia, we're happy to help.
Fantastic experience: Amazing. Very friendly. Thank you o much
Thanks!
Fantastic experience: Great ride share service, efficient easy to use, clean car and friendly driver. So glad this much needed service is now available in Campbell River.
Thanks Sandra, we're happy to get things going in Campbell River too!
Positive experience: Great service. Easy to use. Needed a ride to the airport at a gauranteed time.
Thanks Marlene, hope you had a great flight.
Fantastic experience: Professional personable driver. Prompt service. Easy to use app
Thank Celia, we appreciate the positive comments!
Fantastic experience: We used Coastal Rides twice for emergencies due to a mechanical breakdown with our SUV. One ride was from Sechelt to Pender Harbour. The drivers were fast, efficient, and friendly. The app is very user friendly and intuitive (just like Uber or Lyft). Coastal rides is highly recommended by our family.
Thanks Thomas, glad we could help.
Negative experience: So basically that was the least safe I have ever felt in a car. Driver started by being irritable and swearing, and then proceeded to pick up a different passenger in the middle of our groups rides home (without offering us much of a choice). The speed limit was loosely obeyed and so were stop signs and circulation lines. There had been some kind of mistake with the system, but that doesn't explain why our driver decided to ignore road safety laws. Thank you Nils. (I got home 1.5 hrs after leaving Sechelt [I live in Roberts Creek]).
Hi Noah, it sounds like a really disappointing experience. Unfortunately we made a mistake in our scheduling that let another trip get booked. Nils is always doing his best to make sure everyone gets home late at night in a community that has few if any other transportation options. It sounds like he was stressed and made you feel unsafe. Please accept our sincerest apologies and know that we will always work to do better. This will include tighter controls on scheduling so additional trips are not allowed in situations like this and training of drivers on safe driving, even when customer pressures are high.
Thanks, Ryan
Fantastic experience: Awesome taxi / car company that services the entire Sunshine Coast. They have an excellent app that gives you the choice between private and shared rides. The app also gives pickup times and shows the live location of your car. Our driver was friendly and informative. Would most definitely use again. Awesome modern taxi service!
Thank you!
Fantastic experience: Excellent on time service, professional , courteous and helpful driver. Always a pleasure!
Thanks Aaron!
Fantastic experience: Great ride, clean vehicle. Ryan the Driver was very good.
Thanks Mark!
Fantastic experience: App is so easy and allows for pre-pay and an electronic receipt, which is great because I travel in town for work and need to track expenses. Perfectly clean car and exceptionally professional driver. Would definitely recommend and use again! Thanks for the rides!
Thanks Jenna!
Fantastic experience: Very pleasant conversation with the owner/Driver
Thanks James!
Fantastic experience: Excellent ride sharing service. Dependable, convenient, fair priced, clean and friendly. Very happy to have them in the valley.
Thanks Kelly! It's great to be here!
Fantastic experience: Liam was great and I loved the prompt, professional and friendly service. Will definetly use again!
Excellent, thanks for your wonderful review. We will make sure Liam sees it :)
Fantastic experience: Thank you again for getting our extended visiting family back and forth between Davis Bay and Sechelt as our Designated Driver!! The van works perfect w/ easy accessibility for 90 yr old Mom! Your flex late night pick up times are appreciated. Kudos to your crew Ryan!
Thanks for the lovely review Denise. We're always happy to get family and friends home safe!
Fantastic experience: Arrived on time, and a safe drive home. Thank you Ryan!
Thanks Julie, glad we could be there for you!
Fantastic experience: really great and kind drivers, professional. a great service that the coast needs
Thanks Ellen!
Fantastic experience: Excellent on-time pickup from the Comox Airport on Thanksgiving evening. Ride request confirmed immediately upon requesting, after a local competitor informed me that he was on available,, three days after i had made my request on his website. Will definitely be using these folks again.
Thanks James, glad we could help with the final leg of a long journey home.
Fantastic experience: We used Coastal Rides this weekend to get from the Gibsons/Langdale ferry terminal to a trail head near Earls Cove ferry terminal. We were 2 people + bikes and paid $160, all in. The price point is similar to Sunshine Coast Connector, but the Coastal Rides comes out on top on a few counts: (1) it’s out of season and they are still running, (2) they are more flexible with routes and timing, and (3) they can carry more bikes. Booking was straight forward. The app only allows bookings 6 days in advance, so we emailed support and got it done in 2 emails. The branded minivan was easy to spot, and was marked in the app. Loading the bikes was quite quick. Ryan, our driver, was great company on the drive. 5 stars. Will use the service again. Would recommend.
Thanks, hopefully the rest of your trip went well! Certainly great weather but hopefully you found some water!
Fantastic experience: We used Coastal Rides as a way to get guests to and from our wedding on the Sunshine Coast. They went above and beyond to make sure all our guests arrived on time and returned home safely. The communication was extremely concise and helpful, Ryan did a great job and gave us confidence that everything would be done as discussed. This really gave us a lot of comfort and I would HIGHLY recommend them to anyone!
Thanks Heather, Glad we could help make your special day run as planned.
Fantastic experience: I had a very nice driver he was polite friendly and a good driver I believe his name was Nils
Thanks Alex, hope you had a great trip!
Fantastic experience: THIS IS THE BEST RIDE COMPANY ON THE SUNSHINE COAST. EXTREMELY WELL ORGANIZED. WELCOMES PRE-BOOKING -IT WAS GREAT AS A SENIOR, EXCELLENT COMMUNICATIONS & SAFETY PRECAUTIONS - CONFIRMATIONS, REMINDERS AND STATUS OF YOUR RIDE INCLUDING NAME OF DRVER, CAR TYPE, COLOUR, LICENSE # AND DRIVERS NAME. VERY CLEAN CARS & VANS I WILL ALWAYS USE THEM NOW!
Thanks Peter, glad we could Help!
Fantastic experience: Booking & paying was super easy. I got texts with helpful reminders about my trip, the drive was super smooth and the driver Michael was on-time and friendly.
Thanks for making us part of your trip.
Fantastic experience: I pre-booked two rides for a large group of 10 in June 2022. Ryan from Coastal Rides was very responsive and answered all of my questions . Because I was booking for such a large group, I made an online request and corresponded with Ryan via email. Once the booking was complete, I could see my pre-booked rides confirmed in the Coastal Rides app. On the day we booked, the driver of the large vehicle we needed was injured, but Coastal Rides quickly found a solution at no additional cost to us. I would definitely use Coastal Rides again!
Thanks Leah. Glad we could make it work and you had a great event.
Fantastic experience: Gurinder was great! Very punctual and polite! We arrived at our destination exactly when we should have!
Thanks for the great feedback Tanya
Fantastic experience: Great option and the owner and all the drivers I've met are super nice + helpful
Thanks Alex!
Fantastic experience: Great service, easy booking, friendly driver, all in all great service, highly recommended.
Thanks Sanjin, glad we could help!
Fantastic experience: The ride was on time. Driver was pleasant and helpful. Excellent service.
Thanks, glad we could help.
Fantastic experience: Cabs in town are hard to come by sometimes but coastal rides is always there when I need them
Thanks, we're doing our best to get the community moving!
Fantastic experience: Picked us up no problem from an off the grid location at Middle Point. Will use again for sure
Thanks Cheryl. Your turn by turn directions sure helped :)
Fantastic experience: We had exceptional service from Reese. The owners were very quick to respond to detail request through email. %100 positive review.
Thanks Cameron, hope you stayed dry on the golf course
Positive experience: Safe trip home always.
Thanks Darlene, glad we can be of service.
Fantastic experience: Great idea! Friendly, fast.
Thanks Michael! Glad we could help!
Fantastic experience: A perfect experience! The app was easy, the driver was on time, the ride was comfortable. Thank you so much for providing a much needed service to the Coast!
Thanks for joining us. Hope you had a great flight!
Fantastic experience: Girls camping weekend..never been to Gibson bc. Our driver Geoff was like family! Took us everywhere we needed to go. So nice..laughed with us, sang with us, and cried a bit there at the end of our trip.
Thanks, Geoff had a great time showing you around!
Fantastic experience: Absolutely loved this service! I relied primarily upon Coastal Rides for a recent family vacation to Sechelt and was pleasantly surprised. I had originally been concerned about ride availability because living in a much bigger city I sometimes find this an issue with Uber and Lyft, but we never had a problem getting a ride and the drivers went above and beyond in helping to store my father's walker as well as ensure that we were comfortable. Will happily use this service on our next trip.
Thanks Erin, glad we could help.
Fantastic experience: Easy to use App. My driver was friendly and his car was nice and clean.
Thanks Sue!
Fantastic experience: The driver was awesome - on time and safe. It made my trip to the ferry so much easier knowing I'd already paid and could get to the early morning ferry on time to walk on. Thanks!!
Thanks Kathy!
Fantastic experience: Just what the Coast needs! Will def travel with Coastal Rides again.
Thanks Douglas!
Negative experience: This is my second attempt at booking a ride using the app with the exact same result, I hesitated on my first review to give them a second chance, but they failed me twice in a row, so here we go: Before I clicked confirm it showed available drivers on the map and said it would be about 12 minutes for a driver. When I applied the local coupon and clicked confirmed on the ride hail it searched for about 30 seconds and then gave me a message saying there were no rides available. A friend in a different account logged in and showed the same available rides. I highly recommend you do not support this ride service.
Thanks for trying Jason, we're working on adding more drivers to make it work properly when a driver doesn't respond. We appreciate the feedback and need to do better. We will make sure we have dedicated drivers when we launch service again in Prince George.
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