
Adam Travel Canada - Hajj and Umrah Service Provider

Information about Adam Travel Canada - Hajj and Umrah Service Provider
L4W 2M6, Mississauga
Opening hours
- sunday: (closed)
- monday: 10h-16h
- tuesday: 10h-16h
- wednesday: 10h-16h
- thursday: 10h-16h
- friday: 10h-16h
- saturday: 11h-15h
Premier & largest providers of Hajj and Umrah services in Canada. Get exclusive travel deals to specially to Middle East and Europe. Our Services Include Umrah, Hajj, Travel Packages, Vacation Packages. Cheapest Airfare to Pakistan, India, Middle East, Africa and Europe.
Our comment from TraTraTravel about Adam Travel Canada - Hajj and Umrah Service Provider:
Adam Travel Canada is a renowned provider of Hajj and Umrah services known for their exceptional customer support and dedication to client needs. Many travelers have praised their experience with this agency, highlighting the following strengths:
- Excellent Customer Service: The team, especially Brother Asif and Sister Naheed, has been described as accommodating and responsive, providing timely assistance throughout the booking process and during trips.
- Professional and Attentive: Clients noted that Adam Travel ensures a seamless experience, from visa processing to hotel accommodations and transportation, with many praising the comfortable and well-located hotels.
- Personalized Care: Adam Travel treats each client like family, ensuring that all arrangements accommodate the unique needs of travelers, particularly those with elderly members or children.
- Memorable Experiences: Many customers celebrated their spiritual journey, sharing how the agency facilitated a smooth pilgrimage experience, including guided tours and special arrangements.
However, some clients mentioned areas for improvement:
- Communication Issues: Several reviews indicated that there were challenges with timely updates and responses regarding itinerary changes, which caused some travelers to feel anxious.
- Disorganization in Group Management: A few clients expressed concerns about the organization of larger groups, particularly regarding bus schedules and room arrangements.
Overall, Adam Travel Canada maintains a positive reputation in the travel community and is committed to improving their services, continually striving to offer their clients a memorable pilgrimage experience.
Adam Travel Canada - Hajj and Umrah Service Provider: Reviews
Negative experience: I don’t recommend using Adam travel for umrah or hajj as it is very disorganized -Important note for solo female travellers that a quad room arrangement may mean that a Man may be present in your room sometimes whether it may be you’re awake or sleeping -The agency accepts seniors with a walking disability to join the trip without their family members or a mahram. So then the roommates have to take the burden of taking care of the senior that share the room with them in the trip -Adam travel & Mufti said that a family member was there to assist the senior but their presence was merely “bread-crumbs”. The family presence was not a registered member with Adam travel and he was mainly there to say hello to the elder for less than an hr a day. He did not assist the senior at all in the trip. He invited himself to the room whenever he pleased to with a room full of women. Sometimes, I would find him sitting on my bed or attempting to use my bed as a dinner table. I was very uncomfortable -The room arrangements practise were inappropriate and unIslamic from the Mufti and Adam Travel, they do not care about following the basic principles of the religion, when complaints were made they did not care -The quad rooms are very small, so if two people have wheelchairs then the room size cannot handle two wheelchairs due to lack of space in the hotel room -They use a coach bus from Madina to Makkah. The agency doesn’t use the high speed train or private taxi. A waste of precious time of a 8 hrs drive not being able to do umrah peacefully in the evening, literally made people pull an all nighter to do umrah (even seniors and children got very tired the next day) the coach ride from Madina to Makkah delayed umrah to 3 am instead of 9 pm, should have gone to Makkah by train or private taxi -In Makkah tour we only saw 2 mosques the rest were driving us around, waste of our day, not a legitimate tour -In addition to having a Mufti, Adam Travel should have hired a tour guide to guide, if there was an Adam travel tour guide they would have been able to take care of the logistics, the luggages, tour guide, room arrangements, and assist vulnerable ability challenged travellers and solo seniors -The Mufti role should only be in charge for religion guidance how to preform umrah, a Mufti shouldn’t be in charge of the hotel logistics -Travellers are left to fend for themselves, the Mufti is not able to help with the logistics of the trip -The Mufti and Adam Travel Agents like to practise blame shifting each other when there are problems, there are 0 accountabilities for issues
Fantastic experience: Adam Travel processed my Umrah visa quickly, answered all my questions right away, and Brother Asif was super patient and helpful. Great service all around!
Fantastic experience: I recently used Adam Travel in Mississauga for my flight bookings, and I must say, my experience was outstanding. The service provided was truly superb. What sets Adam Travel apart is their commitment to personal service. They went above and beyond to ensure I got the best deals and accommodated my specific travel needs. Not only was their service exceptional, but they were also honest in their dealings, which is a quality that's hard to come by in the travel industry. I highly recommend Adam Travel in Mississauga to anyone looking for a trustworthy and dedicated travel agency. My experience with them was fantastic, and I'll definitely be returning for all my future travel needs. Thank you, Adam Travel, for your exceptional service and professionalism!
Fantastic experience: Excellent customer service, one window operation and they addressed all my concerns in a timely manner. This was my first time travelling to Saudi Arabia and he catered all my needs, i guess you will understand what i am referring too. I am 200% satisfied with his services and already have referred him to quite a few. The manager himself Mr. Rana Asif took the lead, he is a great person and man of his words. We got visas for my wife who was in Pakistan and myself living in Canada which arrived in no time. I am still in touch with him, he is being a great help and has been very kind to us. The fee structure he carries is quite transparent nobody should have an issue on that matter and i will reiterate that his services are excellent. I sent him all my documents online and he prepared my file before i arrived at his office i just verified the information and there we go. This is how simple he makes it for you. We will now be performing Umrah with the Grace of Allah coming Friday InshaAllah. Thanks again Rana Sb.
Fantastic experience: Good
Positive experience: The site was not up to date.
Fantastic experience: I’m very glad to get help from this office to get visa umrah and really smooth thanks Adam travel and special thank to mr asif
Fantastic experience: Amazing prices
Fantastic experience: I had an amazing experience with AdamTravel Agency! Asif, who works there, provided exceptional support and went above and beyond to secure my Umrah Visa for me. He even worked during the weekend to make sure everything was taken care of. I really appreciated his dedication and commitment to helping me. I highly recommend AdamTravel Agency for anyone looking for a reliable and trustworthy agency for their Umrah travel needs. Thank you again to Asif and the entire team at AdamTravel Agency for their outstanding service!
Fantastic experience: They are best of the best
Fantastic experience: Got to go to Umrah with a group from Adam Travels. It was my first time going to Umrah but from day one to the last, help was provided and feels like a family. Guidance and support was given all the time by the team too. Had a wonderful experience of the holy places with them. Highly recommend them.
Fantastic experience: Lovely experience working with Adam travels. Received emails and reminders about our Umrah trip, so we knew what was happening and when as well as if there were any changes. Staff was also very helpful when I wanted to make changes 2 days before departure. Strongly recommend .....
Fantastic experience: I got my my Umrah visa processed through them. Great Service and Always responsive
Negative experience: It was a painful experience from start to finish to say the least. Till the day of the journey, everyday you will remain scared what new issue is coming on towards you! Again! Most importantly, Mr. Asif has a serious lacking in understanding of what you say, he misinterprets most of the times.. Probably it is due to his inability to understand English properly. This service needs patient hearing of customer’s concerns, but he doesn’t like anyone asking any questions or queries. Becomes agitated for nothing due to his short temperament. Can’t even take a simple constructive criticism! Even after sending payment receipts to you, he wants proof of payments every 2 weeks. Has a serious lacking in managing his books in a proper way, I guess. Lack of professionalism Is evident in every aspect. He has to realize he’s not running a Hajj agency in a third world country where there is no accountability or he can get away with anything. If you are running an agency in Canada, you need to be more careful as a simple complaint to the proper authority can cost your livelihood. It’s just a humble advice for him as a well wisher.
Fantastic experience: I used Asif’s services for Umrah. Very responsive before and during the trip. The quality of hotels booked were amazing (a hotel in Zamzam tower in Mecca and a hotel right opposite gate 1 in Madinah). I recommend using Adam travels for Umrah and other travel services.
Fantastic experience: Alhumdulilah visited the beautiful holy cities with them. Had an amazing experience. Brother Asif gave so many favours throughout the trip and Brother Shuja was so calm and helpful during the whole trip. Both the Sheikhs were amazing, their way of explaining stuff was so good and Alhumdulilah Alhumdulilah learned so many new duas from them. May ALLAH reward them for this Ameen.
Fantastic experience: I went to Umrah with my family during Winter 2022, We had a great time. The Agency provided us with great knowledgeable imams who guided us on tours through several historical Islamic locations. As well as the process of Umrah. They provided for our transportation and everything was done in a timely fashion. I was also pleased to see Asif there during our trip while we were there. I definitely would go again.
Negative experience: The most unprofessional and unorganized organization I’ve ever come across. The way the owner Asif Rana has spoken to me and my family, back bited, humiliated and disrespected us before and during the trip is unbelievable. We went as a family of 16 from Toronto, and during the initial seminar he smart mouthed and yelled at my uncle and refused to answer so many questions. During the trip, close to midnight he messaged the bus departure time from Medina to Makkah changed from 12:30pm to 10am due to rain while everyone was already asleep. When I messaged that it was wrong of him to tell us so last minute, because I have seniors in my family, he kicked me out of the group chat and said I make unnecessary comments. He’s kicked multiple people out of the chat for asking valid questions about the trip. Just very poor etiquette and doesn’t know how to communicate. Made the trip a lot harder than it needed to be. We dealt with everything at the airport ourselves, we even had to call the bus manager to get our bus to the airport. This agency hackles you for money. May allah forgive us all
I NEVER SPOKE TO YOU UNPROFESSIONALLY. YOU WERE ASKING WHY I CHANGED THE DEPARTURE TIMING FROM MADINA BECAUSE OF HEAVY RAIN AND FLOODING WARNINGS IN MAKKAH. YOU GOT UPSET AND POSTED YOUR COMMENTS IN THE GROUP. I DID REMOVE YOU FROM THE GROUP BUT YOUR FAMILY WAS IN THE GROUP AS WELL. I GAVE YOU 2 NIGHTS IN MAKKAH FREE OF CHARGE. I AM ALSO VERY DISAPPOINTED IN YOUR BEHAVIOR THROUGHOUT THE GROUP AND YOUR ATTITUDE. DON'T FORGET YOU WERE IN THE HOUSE OF ALLAH. I PROMISED YOU AIRLINE TICKET, HOTEL VISA, TRANSPORTATION, AND GUIDED TOUR. I HAVE DONE ALL THIS WITH MY HONESTY AND CAPACITY. NONE OF THE 73 PEOPLE, INCLUDING BOTH GREAT IMAMS SHAIKH ALA AND IMAM YAHYA MOMLA, AND THE GROUP CAME OUT UNSATISFIED, INCLUDING YOUR 13 FAMILY MEMBERS! MAY ALLAH BLESS YOU AND YOUR FAMILY OF 13 PEOPLE. AMEEN.
Fantastic experience: Fabulous and very smooth sail during Ramadan Umrah in 2011. Two thumbs up for brother Asif.
Negative experience: Be bundled with lot and lot of patience. Your own experience will let you discover what I meant.
Dear MS dilshad we did only your Saudi as soon we got visa fee sent you your visa and insurence then you calledv our office and ask to send again we did sent you on 27 october,2022 11.12 AM I think you did your hatel airlins tkt and etc.. I dont understand what other services you are looking for! we wish you Safe journey and Hapy New Year wishes Asif Rana Adam travel Services Canada 416-7271000
Fantastic experience: If I can review more than 5 star's to Adam travel I will do, first I thank Mr Asif and his team work, it was excellent experience business with Adam travel, I almost give up to have a "Umra visa" to my mother till I meet Mr Asif he help me to make my mother dearm come true thank you again for all of you.
Fantastic experience: Mr Asif was very helpful in getting my wife’s and mine Umraah visa in a timely manner. He is a very dependable and trustworthy agent and I will definitely keep coming back to him in future InshaAllah for all my Saudi travel requirements!
Fantastic experience: Smooth and professional service was provided
Fantastic experience: My parents, husband and I recently returned from Umrah with Adam Travel. Due to a 12 hour layover in Egypt, Asif (uncle) was able to organize a day trip to Egypt as well!! The Hotels, transportations, Day tours and meals during our trip were all planned out meticulously. The facilitating Imam chosen to guide the tours and our experience was very knowledgeable and was eager to answer any questions we may have had. As a family and individuals we were able to focus on the pilgrimage rather than the nuances associated with traveling to a foreign country because the level of service and care received from Asif Uncle was exemplary. I will definitely be recommending Adam travel to family and friends for their next Umrah trip and using their services again for Hajj, InshAllah! Thank you for making our experience so wonderful!
Fantastic experience: I contacted Adam Travel Canada for visit visas to the UAE. The Country Manager Mr. Ch. Asif Rana provided impeccable service (even during late night and early morning hours). Everything was done through email, I did not have to visit their office. I received the visas within a day. Very impressed with their fast and professional service .
Negative experience: They are not reliable. They don’t follow their commitments. We visited their office for Umrah December-2022. They discuss and agreed with price package as they advertised $3,200.00 per person. Before visited their office we got the same price from their office over the phone. We made a deposit for five persons as they requested. They acknowledged our payment and asked us for the copies of passports, which we sent them. After two weeks they called and told us that they cannot manage at agreed price and we have to pay more. Although everything was decided but they changed their mind. May be they got some more customers at a higher price. Please don’t trust them.
Mr. AR Arshi, We take our business and online reviews very seriously. We never serviced you. You are required to produce an invoice of service as an evidence in next 7 days or remove this review. Failure to do so we will seek court order requiring the to remove the review or a civil claim against you for defamation. We will seek Legal action against defamatory statement.
Fantastic experience: I have been using the service of Adam Travel for All my travel needs going to Pakistan or Middleast I have found Mr and Mrs Asif Rana very knowledgeable, humble and helpful in all the aspects of booking Air tickets and hotels. Never had any issue and if anything comes up they are always there to take care of it. Good work Adam Travel and keep it up. Will recommend to anyone who need to travel to contact Adam Travel first and then shop around you will feel the difference yourself.
Fantastic experience: Best man in canada Ontario He gave always such a nice comfort travel plans , very helpful and careful thanks
Fantastic experience: I had excellent experience with Adam Travel, Went for Umrah Alhamdulillah very happy with service in Makkah and Madina 5 star hotels. Highly recommended
Fantastic experience: Excellent service, truly take care of customer and try to solve travel problems with sincere effort.
Fantastic experience: Brother Asif was so accommodating during this process for my family. We went on pilgrimage and last minute was able to quickly accommodate us all. He was very articulate, clarified everything for my parents and made the process SO easy. Such a trustworthy person and we will DEFINITELY be relying on their services each and every time from now on!!
Negative experience: We made a deposit of $5000 for an Umrah trip that’s going on Dec 7 2022- Jan 7 2022. He gave us an invoice of the confirmed transaction. However , two weeks later brother Asif called us and stated the prices had change and now we would have to pay 1500 dollars more . It’s super unprofessional and when I asked him why did he put the price 3200 - he said it can change whenever it’s not “set in stone “. He is super nice initially when you’re making the deal , however his attitude completely changes when you have paid him. Everyone please be careful when dealing with him. If someone requires proof of our interaction feel free to email me. I will also be complaint to Adam Travel Head office and Better Business Bureau.
Hello Abdullah, Thank you for bringing this to our attention. I apologize that you experienced this. With respect to transparency, I can bring clarity to this situation. When you had initially come to Adam Travel with your father two weeks ago, you had originally inquired about a suitable price/package for an Umrah Trip in December. I had advised you that due to inflation, the prices are high, and the cost of hotels have intensely been increasing. In other words, they fluctuate and have been growing in cost. While attempting to negotiate the price, you had also asked to adjust 5 people in one room. However, I had stated that this is extremely undoable and would not be possible, you would definitely need two rooms for 5 people (perhaps a quad + single room, or a triple, and a double room, etc.) I explained as thoroughly as possible that it would be highly unlikely to meet your needs, and I was very skeptical. It would be very difficult to find a package for the price you had requested and a hotel that would accept 5 people in one room. I had explained to you that I would definitely need time to inquire more and find out if this was even possible. I really wanted what was best for you and your family, however, there was absolutely no deal made, and nothing was set in stone. Later, I had noticed that the Adam Travel account had received a deposit for $5,000.00 made by you. I was perplexed, because I had stated that I would need more time to look for the packages, and there was no deal or invoice made. However, because you made the decision to deposit money to the company, by law, I am required to make an invoice for you. I cannot accept deposits made without invoices. It goes against company policy. When I spent countless hours on trying to find package prices, unfortunately, it was an impossible task for me, and I immediately refunded you the entire deposit within the week. I apologize that I was unable to do this, and I can understand your frustration. Nevertheless, I refunded you 3-4 months before you had planned your Umrah trip, because I want you to be able to find the Umrah packages you are looking for in an appropriate time. I did not refund you close to the date that you plan to go. I believe that would be unprofessional. Additionally, I never charged any service fee. We are a service-oriented company, and only would want to receive payments once we perform the services. Despite dedicating hours to help you and your family find a suitable package, I never charged anything, and immediately refunded everything at a very proficient time, because I want you to find what you are looking for. It was unfortunate that we could not provide the services you needed, and I sincerely apologize that I could not find a package for the amount you requested. I believe it is important to acknowledge how difficult of a task it was. I could not meet your needs, because I have 40 other individuals travelling for the price we are giving. It would be unfair to them, and I cannot afford to give you Umrah packages in that price. We respect everyone who takes their time to form a review about our business as we are always open to constructive criticism. In this individual case, I believe providing clarity and transparency is integral to the situation. We are very hardworking individuals, and this business is our livelihood. We do our best to go above and beyond for customers and put in countless hours to meet their needs for the most affordable price. I believe this review and the threats sent due to your frustration was unwarranted, as it did not provide adequate context of the situation, and it only jeopardizes our hardworking business. At our company, we believe in working with integrity and are fully committed to our customers. We truly apologize for not being able to meet your needs. Thank you and have a lovely day. Best regards, Adam Travel – Asif Rana
Fantastic experience: My son went on a Youth Umrah trip organized by Adam Travel. It was a well organized trip from nice hotel, good food and ziarah etc ... Only thing my son did not like was road trip from Medina to Makkah that took 8 hrs because the Asr and Maghrib was not performed together. Will definitely consider Adam travel in the future. Also, Asif bhai was prompt in answering all our questions.
Fantastic experience: Salam Alaikum, I had bought my own ticket for Umrah, got the ground package with Adam Travels, brother Asif Rana. I wish, I had got the complete package with Asif bhai. Asif bhai connected me with a very good group, took care of everything including guidance. When we were in Medina and Mecca, Asif bhai was online all the time for anything. One of our group member had medical emergency, Asif bhai was there live for assistance. If you are with Asif Rana, you are in good hands. InshaAllah, will go with Adam Travels on next Umrah. Thank you Asif bhai and Adam Travels. Hasan Abedi Guelph, ON Canada
Fantastic experience: Extremely quick and simple!
Fantastic experience: Me and my family booked an Umrah package and what an exceptional service. Low fairs and top notch service. I highly recommend Adam Travels for all your travels needs!
Fantastic experience: Great customer service and got me an awesome deal.. highly recommend
Fantastic experience: Brother Asif was very helpful and provided an excellent service . I highly recommend Adam travels for any travel needs.
Fantastic experience: Amazing service.
Fantastic experience: Just completed a group Umrah arranged by Adam Travel Canada. Asif Bhai and his team in Toronto, Jeddah, Makkah and Madinah are very diligent, competent, resourceful and always handy. This was the 2nd trip with Adam Travel for my family and I and I'm happy to say that they have us as clients for life. Jazaakallahu Khairan Asif Bhai for your efforts, help, problem solving, looking for everyone's comfort, needs and well being, before looking out for profits. In Shaa Allah we will use the services again very soon. Naveed
Fantastic experience: Went on an umrah trip with Adam Travels in 2022. Our agent Asif was incredibly helpful and honest. Things are bound to go south when travelling but Asif never hesitated to go out of his way to accommodate us, even if he had to pay from his own pocket at times. 100% would recommend to anyone going for Hajj or umrah.
Negative experience: I enquired about Umrah package estimate. Initially , lady gave us the quote over the phone but increased next day , then transferred to Mr. Asif , prices were elevated further for same package . Our observation, unreliable price estimation prior to book which they keep changing on your subsequent call. Confused customer service. Not confident about hotel names and will say, any hotel next to haram but will not confirm the name of the hotel. Further , I got much cheaper and well organized Umrah package from another travel agent for the same as Adam travel was offering.
Dear Mr Jamal thank you for the input I could not find you in my system please feel free to call me i am country manager4167271000 direct line depends which airlines we book that could be matter
Fantastic experience: Asif Rana he is very gentle and Helpful Special Umrah Package and Visa Process thank you adam travel .
Fantastic experience: My family and I were supposed to go to Hajj 2022 with Adam Travel. Brother Asif was very helpful and informative throughout the whole process. He was very transparent and provided great service the whole time. Once the Saudi government decided to open the online portal at the last minute for North Americans, and agents weren’t able to book for Hajj, brother Asif returned our deposit seamlessly with no hassle. I will definitely be using Adam Travel for Umrah and other ticket bookings.
Fantastic experience: Asif bahi is a very calm, kind, professional and patient person. Him, Naheed and the Adam travel team set up an excellent package and provided a wonderful Umrah experience during Ramadan. The hotels were directly across the Haram, and created several opportunities for Zayrath. They remained available 24/7 before and during the trip. Alhamdolillah no complaints.
In respected Dear Anti Riffat I should putt Remarks for you bravery how you behave like a Tigress Lady and Lady with patience in Last 10 days Ramadhan trip May Allah Bless You Good Health,Ameen i am so sorry and My Apology for Jeddah EgyptAir behavior
Fantastic experience: Very friendly and helpful. Has great knowledge and expertise regarding travel. Will be contacting Adam travel for our future travels.
Fantastic experience: Amazing for Umrah! My father went with him, 5 star service and support. Extremely responsible and had a great experience! He will be going for umrah every year with them in shaa Allah
Fantastic experience: Adam Travel is the best we just come back from umrah they do everything for you Asif Bahi Naheed thank you so much you guys amazing inshaallah next time again we when Travel with you so I Recommend everyone Adam Travel is the best Good job just keep it up
Fantastic experience: I highly recommend Adam Travel, they were so kind, attentive, helpful, and informative. They alleviated any concerns I had, and provides ample information so I had no questions. I am 100% satisfied and if you are planning a trip to Umrah or Hajj, do not hesitate to reach out to them. You will not regret it!
Fantastic experience: I have very good experience with Adam Travel especially with brother Asif he is Such a nice person very helpful he always stays in touch with our Journey.inshallah will travel through Adam Travel again
Negative experience: I hurt my leg, went to seek treatment in different big hospitals every hospital I went refused to provide service, even though I bought Medical emergency insurance, but no hospitals were accepting me, because I had a tourist visa not Umrah Visa. They try to help you, but unfortunately don’t know how to help, because of unprofessionalism. Never expect them to share the plan for ziarat or trip from Madinah to Makkah. We were told they will provide lunch boxes every one in the bus was starving and thirsty, finally the bus stopped at Maghreb prayer for drinks and food. They need to inform all their clients in advance about the trip, time, duration, stops and supplies they need and what support they receive from adam travel. Bought me worst ticket with multiple stops both ways and very expensive too.
Hello Abidullah, I am sorry to hear about your experience. However, you purchased Insurance. You should claim and sue them for what they put you through. We are a travel agency, not an insurance company. These matters are dealt with an insurance company. Additionally, I am disappointed by your experience, especially when I remained in constant contact with you during your trip, and made several accommodations for you. I was on standby whenever you required my assistance and ensured you received my help at every given time. In terms of the umrah expenses, unfortunately, these are the rates that are required by all travel agencies, infact majority are more expensive. Also, in terms of notifying the clients about their trip, we did do this in the seminar that we urged the group to attend before the trip. There was an orientation most of the group attended where it outlined the Umrah Journey in depth, and explained everything that your trip would encompass. Any questions clients had were answered instantly in the Umrah Group Chats that were personalized to your group. We urged clients to ask questions or voice their concerns whenever they had them so we could respond diligently and alleviate the issue. The insurance you paid for was rated one of the top and best global insurance companies: ALLIANZ. Please contact them about the issues you faced, it is very frustrating when the faults of others are put on our company and jeopardize it. We work overtime to ensure your trip is worth it. Thank you for your time, and wishing you the best of luck. If there is anything more we can do for you, you can always reach out. Best wishes.
Fantastic experience: My family of 11 used Adam Travel for their services to complete an umrah. This is a genuine review as I have been coordinating with Asif and Naheed throughout our trip. I have never seen any other agency so committed to their clients! I don’t know if they sleep! They secured us the best hotels and travel and accommodations for our children. They ensured cost was fair and affordable for our family, and they guided us on the best steps to take to facilitate an easy travel with 5 children. They were ALWAYS available throughout all hours of the night to answer questions, and connect us to staff in Saudi Arabia. They always followed up to see how we were doing and how our kids are doing. This is not your typical travel agency, they treat you as family. I highly recommend families, couples or anyone intending to do umrah or hajj to approach them. They are an amazing, amazing, amazing team. May Allah reward them for your their efforts and commitment. Also all our hotels had the best views and access to haram. They are all knowledgeable in all these inquiries. Sharing pics of our experience. Also all the Adam travel staff on site helped us book our umrah appointment, I can’t emphasize enough how essential and smooth their service is.
Fantastic experience: We have used Adam Travel’s services several times and each time we have been extremely satisfied with them. Asif bhai has a great teams that works for him in Saudi Arabia and here in Canada. As part of travel there are always some challenges but how you handle them shows your worth and Asif bhai and his team has been excellent over the years to handle any unexpected challenges. We will continue to use his services in the years to come Inshallah. May Allah bless him, his family and his teams. Ameen
Fantastic experience: This was my first experience with Adam travel. Me, the Mrs and the mother-in-law used them to go to Umra in Jan 2022 as part of a large group. This group was organized by Sister Kashifa who was also leading the ladies in the group. Sheikh Mohammad Suliman was leading the men. Both of them led the group in emotional and heart touching Duas at different places during the trip. The travel to the Umra started with the heavy snow storm which resulted in a 5 hour delay in our flight. During this time, Asif bhai made sure that he is up to date on the flight situation and was consistently in contact with the group. We were received by Asif Bhai at Jeddah airport and by the time we reached Madina he was already there in the hotel lobby (Anwar-ul-Madina), with everything we needed prepared ahead of time. He also arranged the sales person of the mobile carrier to come to the hotel so we can buy sim cards for our phones. The location of the hotel was steps away from the Masjid Nabwi. This was a 5 star hotel with a large selection of breakfast options that were included in the stay. The group was taken for the Ziariat and also visited a date farm. The farm had a wide variety of dates to be purchased. The stay at Makkah was also at a 5 star hotel (Swissotel Makkah) steps away from the Haram. A grand breakfast buffet was included. We were able to do all the Manasik of the Umra with relative ease. Adam travel even arranged for the PCR test to be conducted at the hotel so we don’t have to go out to the clinic to get tested. They also arranged for wheelchair airport services at the Jeddah/Amsterdam and Toronto airport for my mother-in-law. I have to say that the services provided by Adam Travels was outstanding. Asif bhai, Sister Naheed and their team went out of the way and did more then what was expected of them to make sure we got the best experience during our trip. I would definitely Insha’Allah use their services again and would recommend them to my family and friends. Jazak’Allah Khair Asif Bhai, may Allah swt reward you and your team for your dedication and commitment. Aameen Special thanks to Hasan bhai and Nabeel bhai for volunteering and helping everyone throughout the trip.
Fantastic experience: Adam travel made our Umrah experience unforgettable. From booking, visa, PCR tests, airport greeting, hotels, food, transportation, umrah everything was systematic, organized, planned. Thanks to Asif bhai and his team, Hassan bhai, Nabeel, Kashifa khan everyone did a great job to make our umrah memorable. Definitely choosing Adam’s travel for my next trip in Ramadan!
Fantastic experience: I have been to Saudi Arabia before but this was my first time with Adam Travel and I must say this trip was so much better alhumdhulila. The experience was amazing they helped us get organized with what was required, especially with all these new covid rules they helped make it seamless. Once we got there the convenience part is what made this trip, amazing hotels, covid test in our building, phone plans companies brought right to us. The transportation was great, door to door service. We went to tour and museums and they even accommodated the youth with a English translator. The team went above and beyond, I highly recommend and I will definitely we using them again.
Fantastic experience: The agency was very accommodating since the beginning when booking. Little detais such as giving out food during the bus rides made the trip much esier. The hotels and pretty much everything was 5 stars. It was my first time traveling and you definitely get your money's worth. Would definitely travel with them again since their customer service and staff were amazing too. Strongly recommend.
Fantastic experience: Such an amazing experience with a great and responsible group. They were very helpful and informative with each spot we visted. We were kept comfortably and felt very safe. A special thanks to, Asif Bahi and his wife Naheed. Also Nabeel bahi, Hassan and Kashfa. A very memorable trip it's a must to go again.
Fantastic experience: Me and 2 of my sisters decided to travel with Adam Travels, and this was the best choice In my opinion. The whole team was so welcoming and nice, especially Asif Bahi and Naheed Baji and also sister kashifah, and also Nabeel Bahi and Hassan Bahi. This whole experience wouldn’t have been the same without them, during the whole trip they showed us step by step exactly what to do. Such an amazing experience with a great and responsible group, definitely recommend to anyone going. Thanks to everyone and the whole group inshallah we meet again.
Fantastic experience: Excellent professional services throughout my Umrah trip in January 2022. It was such a wonderful experience.
Thank you very much
Fantastic experience: Excellent service throughout the entire experience and staff was very friendly. I would highly recommend this to anyone who's planning to go for Hajj or Umrah. No complains and will definitely return to them for future trips in shaa Allah. JazakAllah for making this journey possible for us.
Fantastic experience: Asif Bhai and Sheikh Mohamed were both very patient every step of the way. From booking, flight arrangements, baggage, settling in at the hotel, tours and making it back home safe. Both were very kind, accommodating and informative. I thank them for making this a memorable experience and would recommend to all first timers and experienced travellers. My family and I will definitely be using Adam Travel Mississauga in the future.
Fantastic experience: Adam Travel went above and beyond my expectations throughout our entire umrah journey. My family and I have never travelled with so much ease and comfort especially during the pandemic, thanks to Asif and his team we enjoyed every step of our journey from the flights, walking distance hotel, amazing breakfast, informative and helpful meetings, 24/7 instant responses when in need of assistance, and much more! Asif fulfils every promise that he makes and goes out of his way to ensure that all clients are satisfied with their trip. I cannot wait to go on many more trips with Adam Travel!
Fantastic experience: First experience with Adam travel Mr Asif made our Umra trip as easy as possible from visa to PCRtest here in Canada and Saudia Arab Zairat he promised he showed us more than that Hotel he arranged both Mecca and Madina they were so close to Masjed. Overall I will suggest al my family and friends they must try once.
Fantastic experience: Highly recommend very professional Mr Asif Rans and hid team is really very dedicated always go out of the way to provide best services to his clients. It was my first of many Umrah visits In Shaa Allah .All arrangements were awesome he was always there to help out weather it’s day or night.
Fantastic experience: Asif Bhai country manager of Adam Travel Canada is a very professional and kept all his promises he went above and beyond to help our group every individual was treated equally and professionally many had issues from their own negligence but he took there issues as his own and made the travel easy for everyone. His presence from the day we booked the package till we left was amazing he looked after every requirements which were need during this crucial time of pandemic. We were blessed to have booked the Umrah Package from Adam Travels and thankful to Almighty that our Travel was made easy. 100% recommended as best person to deal with him, Naheed and other team members.
Fantastic experience: Great Service and really respectful people. I was dealing with Asif and he was really helpful. Strongly recommend.
Negative experience: Not Polite and not respect the people Not recommended at all
Dear sir, you are not in our system and also system shows no activity we do mapology to you if you feel that way
Fantastic experience: Great guys to deal with, amazing and friendly customer service with best prices in the town. Thank you brother Asif Rana for all your great work!
Fantastic experience: I am very happy to have chosen Adam Travel for my 1st Umrah trip as my travel services provider. I went with my elderly mother, my sister and my wife. They took great care of us. I will definitely choose Adam Travel when I go for Hajj as well. Thank you Asif bhai.
Fantastic experience: I am completely satisfied and happy with the services I have received from Adam Travel during my recent tour of Jordan and Saudi Arabia. They took great care of us personally, hotels were excellent, traveling was very convenient and as per my overall experience I would suggest to avail their services if you are planning Hajj or Umrah pilgrimage. Very honest people.
Fantastic experience: First of all, praise be to Allah the most merciful. Just returned from Umrah with my family. Nothing but repect for Adam Travel. Brother Asif even connected while we were in Saudi and asked us how our Umrah was going. Wow! I have never experienced such immaculate customer service, follow up and care in general. The general arrangement was excellent. Pick up and drop off on time. Hotels were nice and clean. My mother is elderly and all the arrangement that were made to accommodate for her were prefect. Inshallah as COVID restrictions ease further, we will make another trip in 23 and will be going through Adam travel only. Thank you Brother Asif!
Fantastic experience: Great experience with professional advice and guidance. Thanks to whole team of Adam travel .
Fantastic experience: Asif Rana of Adam Travel is very professional, responsive with excellent customer service who provides the cheapest tickets and Umrah package in all over Ontario. We never find the rates lowest than he provide. My all family and friends always buy from him.
Fantastic experience: Adam travel managed by Mr. Asif Rana is one of the best travel agencies I have come across in Canada. Very professional service Highly recommend
Fantastic experience: I had a great experience with the Adam Travel. The Owner were respectful, very organized, and open to answering any questions you had. I would recommend this travels.
Fantastic experience: I needed to go for Umrah, and got to experience their package this summer. the agents were soooo sweet. they truly care about you. it has a family feeling to it. and the umrah trip was well organized and I had the best umrah experience alhamdullilah!
Fantastic experience: Very humble and genuine people. I went for umrah and they properly helped me out with everything. had the best imam from isna as well!!! Will definitely be regularly using their services. Thank you!
Negative experience: I am warning all Adam Travel Clients who have been dealing with them, they are taking off Visa fees for no reason, they are claiming they have submit visa but when you will ask them to provide the visa fees then they just simply disappear and don't answer, they will never provide you visa copy and expectation is that they blocking this money for their own interest. Please claim your refunds with visa fees. and make sure they are not escaping and swallow your money. They lie from the day one about the payment. Poor value. Totally unprofessional. They don't respond on emails. I claim refund in whats-app chat and now instead of reply they have remove me from the group. On individual chat that respond like this. They truly don't care.
Mr. Ali Abbas this is so disappointing that you have been given back the refund of the hotel you booked with and extension of the visa for 3 more months. We hope that as an informed person you understand that visa refund and issuance is completely the decision of Ministry of Hajj & Umrah Saudi Arabia we have no influence in decision making over it. We as an agent simply assist you to get the visa easily that's all. Saudi Arabia has decided not to give any refund but to extend the 1 year visa to 3 more months and we have informed you this several times. You have been removed from the Online Current Umrah Traveler WhatsApp Group because you have decided to get the refund and not to travel with the group. That group is to assist the current members who are going to travel and need assistance online. Once you have decided not to travel there is no point bothering you with the WhatsApp messages in the group. Also as moderator of the group we give every client and member respectful attitude. You wrote many offensive messages in the group which we though is not right for you to do. As far as the visa copy is concern we have communicated with your several times that we are going to email you visa as soon as we get the copy from the Ministry of Hajj and Umrah Saudi Arabia are received. That's might take a day or two. Be 100% sure that things which are under our control we 100% take ownership of those Hotel and Flight booking and issued you full refund as you asked. We are well reputed Travel Agency in the business and our clients know that we deliver and exceed expectations. Best wishes for your family thanks again doing business with AdamTravel.
Fantastic experience: I had the good fortune of going for Umrah in February 2020 with a group of 38 people through Adam Travels. It was my very first time to go for Umrah and it was an experience of a lifetime. The joy of going to the House of Allah SWT and His Prophet was breathtakingly beautiful and unforgettable. This was made possible by the the very reasonable package given by Adam Travels with all five star facilities, whether it was hotel, transport or other things like ziyarat. We stayed at Millennium Al Aqeeq which was steps from the Prophets SAWS Masjid and Safwah Tower , which opened into the Haram Sharif. All in all it was the best experience of my life and if I have to repeat it it will in Shaa Allah be through Adam Travels Thank you Naghma
Fantastic experience: I recently traveled to Umrah with a group of women friends through Adam Travels and wish to state thst it was all in all a wonderful experience. Adam Travels arranged everything from tickets, visa, hotels, ziyaraat as well travel between Madinah and Makkah and finally to Jeddah. All in 5-star luxury. Everything went seamlessly and well arranged. Gave us peace of mind to do our Umrah and all ibadat. I would recommend Adam Travels to any wanting to go for Hajj and Umrah as well as for travel to any other resorts. Because whay they promise, you get
Fantastic experience: I just camw back from my Umrah trip with Adam Travel. The entire team was absolutely great! They were really professional, courteous and helpful. I will definitely booking future travels with them and recommending to family and friends.
Fantastic experience: Masha Allah alhamdulilah. Excellent experience with adam travel Canada. From office ,airport, punctuality, brand new transportation, hotels as exactly announced, commitment, May Allah SW reward those behind this great agency Amin . Totally recommend it to everyone.
Fantastic experience: Ma Shaa Allah an amazing experience for Umrah and all travel needs. I highly recommend Adam Travel for anyone planning for Umrah . I would like to thank Adam Travel for making this trip memorable with all the best services possible.
Fantastic experience: My family and I performed Umrah with Adam Travel this year and it was an amazing experience. I would highly recommend Adam Travel to anyone wishing to perform Umrah or Hajj this year or in the future. InShaAllah looking forward for our next journey with Adam Travel.
Fantastic experience: Me and my son along with group of 29 persons travelled from 26 December 2019 to 6 January 2020. Group was arranged by Adam Travels Canada and lead by Dr Muhammad Suliman. We went to visit first pyramid and then Friday prayer at AlAzhar Islamic university mosque in Egypt. They provided breakfast and lunch and also given gifts. It was 5* Five Star services. Then we reached Madina and stayed 4 nights in Moveinpick hotel it was just one minute walk to Masjid Nabvi. We went for ziyarats also arranged by Adam Travel. Then we went to Mecca and performed Ummrah as new year 2020 gift in Haram Sharif . We visited ziyarats also in Mecca. We stayed 5 nights at Swissotel Melaka Hotel. Our all group members were very friendly and cooperative. Dr Suliman was always happy and motivated group leader. May Allah provide best reward to all of our group friends and Adam Travel and other people who made our arrangements. I highly recommend Adam Travel for future visits and recommend other friends too. Abdul Soomro
Thank you very much
Fantastic experience: Excellent service and very friendly staff.
Fantastic experience: Alhamdulillah great experience! The biggest advantages I have experienced were: 1. Inbound flight to Saudi was to Jeddah and outbound flight from Saudi was from Madina. Hence we did not need to fly from Jeddah while returning to Canada 2. There was bus service available to go to Mina after performing fard tawaf (even at night)
Fantastic experience: Ma Shaa Allah an extraordinary service for Hajj and Umrah I highly recommend Adam Travel for anyone planning for Hajj and Umrah My experience with them is FANTASTIC
Fantastic experience: Great Services
Fantastic experience: Alhamdulillah went for both Hajj and Umrah with Adam Travel! My family and I were well-accommodated and the venue was excellent!! We would highly recommend it for anyone looking to go for Hajj or Umrah for a great experience!
Positive experience: I performed my Hajj this year with Adam travel. Asif Rana was very accommodating, generous, kind and helpful, at a time you need the most in those unforeseeable events which happen in every trip. My Hajj was very pleasant and smooth and I thank Adam Travel for that. If only one thing needs to be improved, then it would be the group leaders and their responsibilities.
Fantastic experience: Very informative
Fantastic experience: Prices are very reasonble, amazing customer service, they know their stuff very well. Made sure I got the best price everytime.
Fantastic experience: Our trip was an amazing experience thanks to our tour guide Asif and our Sheikh Waleed. We did the vip package and I would highly recommend it. This group is so exception in the way they have catered for the Haj participants like family would. There were no unpleasant surprises only good unforgettable memories.
Positive experience: The facilitator for my 2019 hajj was Adam Travel, 4J VIP package. Hajj in general is not an easy pilgrimage considering you have 3.5 million people performing the same rituals during the same time slots but Allhamdullilha Adam Travel tried their best to make it as easy and as memorable experience. No matter how “VIP” the package maybe, there will be times where your patients will be tested, and trust me in every way possible. I developed a mental model to say “its Hajj….Sab kuch chalta hai” in English it means don’t let anything bother, accept other people’s shortcomings and carry on. The expectation with VIP package is to have capable and knowledge spiritual leader/guide and Sh Waleed Almakee was nothing short of that. He is down to earth, humble, approachable person and most importantly very knowledge. His knowledge is not limited to just the arkam of hajj but also the history of different sites across Madina and Mecca and the spiritual importance of these sites. In addition, he is also a capable leader, making good and rational decisions on the spot that benefited the whole group. He is a well rounded gentleman, and a capable leader. Just an FYI, Sh Waleed has few spiritual perks up his sleeve and is well worth it. Along with Sh Waleed, we had our Adam Travel Canada operations manager Ch. Asif Rana. He took care of our needs and always on standby helping us with our programs and always looking ahead to ensuring all facilities are ready and planned for us when required. Sh Waleed and Ch Asif Rana worked well together tirelessly to ensure all our needs were met and ensure we had the best possible time though out our hajj experience. Adam Travel Canada in general is a well rounded company. Adam travel has a massive network of people spread across different sites, they work tirelessly round the clock to ensure to make the hajj experience as easy as possible. Their facilities are as good as it gets such as their camps in mina where there was abundant food and drinks available, AC camps and camps are located right across to the Jamarath, it’s a about 10 min walk to the Jamarath arena entrance. Based on my experience, in the mina camps, since you will be sleeping in a 40’x 12’ tent with about 24 people, I highly recommend having surgical style masks on. This is to prevent contamination of viruses and bacteria as they can easily spread. Their buses are well rounded and comfy with all the facilities you need for a long ride. In Muzdallifa they had light foam type mattresses that was comfortable to sleep on and no longer required the yoga type matt I had purchased for this occasion. As with any travel agency facilitating Hajj, there is a high probability of oversight, considering they are over 3.5 million people performing hajj and hundreds of travel agencies. Based on the initial itinerary by the travel agency it looked like we had all of our time in mecca including the last day in mecca, hotel located right across to the Haram. Based on the itinerary, our last day in haram fell on a Friday and we were expecting to pray our Jummah salah at the haram. However, this was not the case, we were asked to check out from the hotel in Mecca on Thursday and check into a hotel in Jeddah. Obviously, this was unexpected and was bough to the attention of Adam Travel. As a result, the president of Adam Travel personally apologized to our group and requested us not to check out on Thursday and stay the Friday. Since we had already made plans to check in in Jeddah, the president offered few perks to compensate for the oversight. In my opinion, Adam Travel accepted this as an issue, took responsibility for their actions and acted accordingly, resulting in `sort of `happy campers. My overall experience we good, if I can afford my next trip to Hajj In Sha Allah I would go with Adam Travel again.
Fantastic experience: Quite pleased with Adam Travel for arranging our recent Hajj trip. Although a small group went from Canada, a large number of people came through their US office. They were resourceful in Saudi, knew the procedures, cautious about safety of the group; everything went fine by the Grace of God. I would recommend them. Asif Rana of Adam Travel is a pleasant personality and always there to help. No words to explain how pleased we were with the group leader Mr. Walid a thorough gentleman and well versed with the entire process, a great blessing if you end up in his group.
Fantastic experience: Our first Hajj experience and I am glad we picked up Adam travel. Service was very friendly, responsive and they went above and beyond to keep the clients happy . We were quite anxious coming form Singapore, being a Canadian citizens, but Adam Travel made it very easy and smooth. Highly recommended !
Positive experience: Hajj is already a life changing/altering experience. However, going to Hajj with Adam Travel Canada made the spiritual journey even more amazing. Group management Ch. Asif Rana was always approachable and ensured we were always comfortable even at his own expense. His sense of humor and it's timing were priceless. Keeping cool under stress as is the norm in Hajj is a trait that not too many folks possess. Also, Sh. Waleed as a group spiritual guide was gift from heaven. He went above and beyond the basic guides and was there for us through out the journey. Thank you Adam travel Canada for making my Haj experience most memorable. Look forward to many more travels.
Fantastic experience: assalamalaikum i just came from hajj 2019 through adam travel canada.it was memorable trip well organised by asif .i did not face any trouble.it was safe and comfortable travel under the great leadership of brother shaikh waleed.the group was very nice and helpful.i highly recommend others to travel with them.
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