
Baconko Travels
Information about Baconko Travels
T5W 4V8, Edmonton
Opening hours
- Monday: 9:00 AM – 3:00 PM
- Tuesday: 9:00 AM – 3:00 PM
- Wednesday: 9:00 AM – 3:00 PM
- Thursday: 9:00 AM – 3:00 PM
- Friday: 9:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
Baconko Travels: Reviews
Fantastic experience: Barcelo Karmina Palace Deluxe, Manzanillo Mexico My wife and I enjoyed our trip for her 50th Birthday. Hotel is very clean and the staff are happy and lovely. They gave us a bottle of champagne one night and a chocolate covered strawberries delicately decorated another night and a delicious cake another all because our travel agent asked to make her birthday extra special. The food in the restaurants are fantastic but big kudos go to the buffets! What a delicious variety and well presented. The city of Barra El Naveda is my favorite excursion. It is the tropical tour which isn't that tropical but visiting this town was so delightful. There are so many Canadians there and surfing.absolutely beautiful! The only downside is we both were bitten horrifically from no see ums. Suffering horribly now with swollen itchy bites. However, our bad for not bringing bug spray. I also found out this is the season for them and should be OK from April to November. I highly recommend the hotel. They have their own bay with water sports to go out into the ocean and if you like to hang out on a long beach there is one right beside it. One more note is that the city is very safe and people don't bug you when you walk around town. They have little crime and most have jobs. My two cents. Michelle (wife) Room Tip: Spend extra for the premier package. Terrible free wine. Buy your own there (Walmart). Ice is filtered
Hi Oz; Thank you for taking the time to write a review about your experience. I am so happy that you enjoyed your trip, and I believe we have since sent several of your family members to the same hotel based on your experience. Thanks again! Megan Baugh Owner Baconko Travels Ltd
Fantastic experience: We have booked many trips with Baconko travels and will continue to as the service we have received has been top notch!! Megan is always quick to get back to us with all of our questions and we would recommend her to anyone and everyone!!
Thank you so much for the kind words! Megan Baugh Owner Baconko Travels Ltd
Fantastic experience: Great staff and service
Fantastic experience: Megan has been a god sent! She booked flights, hotels and a shuttle service for 47 people all in a matter of a week. She was professional and was on the ball! I couldn't have organized this trip with out her and I can't wait to book more trips through her.
Fantastic experience: When we were planning a Sikh destination wedding we had no clue what we were doing. We found Megan and she was a god send. She had so much knowledge of what hotels and vendors are available to the Sikhs who are planning a destination wedding. She went above and beyond to help us plan a beautiful wedding. Not only did she help us plan the wedding but she took care of the all the details, which was a huge relief. She also took care of booking all our guests and special considerations without any issues. She is prompt, knowledgeable, professional and easy to work with. After our wedding we decided Megan was our travel agent. Megan booked us trips thereafter, and she had the knowledge of everything from hotels to things to do. Our trips were amazing which helped us build beautiful memories. I would highly recommend Megan to everyone. Thank you Megan!!
Fantastic experience: I had the pleasure of working with Megan to book our first family trip with our baby to Mexico. She had made the experience booking very easy and answered all of the many questions that I had. There is always some stress travelling for the first time with a baby under one, I feel that she helped me plan to ensure the trip was as smooth as possible. The trip was fantastic, resort was beautiful! We will definitely be booking with Megan again in the future for our upcoming trips!
Thank you so much Leona, it was a pleasure working with you and your family on this trip and I hope your little guy enjoyed his first birthday in Mexico! Can't wait for Disneyland!
Fantastic experience: We recently booked our vacation to Dominican with Megan and everything turns out great and amazing.We just came back and planning for our next one and will definitely book it with her again.You can ask her a thousand questions and all were answered with great reliefThanks Megan!
Thank you so much for the kind words Arceli, I am so glad you enjoyed your birthday celebrations in Punta Cana! Can't wait to see what we are doing for the 25th wedding anniversary! <3
Fantastic experience: Megan Banko is the best travel agent that we have ever hired. She made our trip to Maui effortless and worry free. She is spot-on. Thank you Megan for everything.
Thank you so much Dianne, it is always a pleasure working with you and I am so glad you enjoyed your birthday trip!!
Fantastic experience: Megan is awesome! When I initially contacted her about wanting a destination wedding last February, she was so helpful and so enthusiastic and gave me so much information that helped us choose our resort. Throughout the process, she was quick to respond and helpful, and she was always happy to answer my questions. We had our wedding November 30 and I'm so glad we went with Megan and Baconko Travels.
Hi Kate, Thank you so much for taking the time to review our services. We are pretty glad you went with us as well! Congratulations again to you and Josh and we wish you all the best as you start this new chapter of your life together. When you are ready for the anniversary trip just let us know!
Fantastic experience: I would highly recommend Megan (Baconko Travels) to anyone. She has not only been a travel agent for me in the process of planning a destination wedding, shes also been a huge support and helped me every step of the way! I cannot thank her enough for all her help in making this the less stressful happy experience. Thanks Baconko Travels!!!
Fantastic experience: We booked our destination wedding through Megan and I can not even begin to tell you how much help she was. Planning a wedding is hard enough, planning a destination wedding is almost close to impossible unless you've got the money and time to go back and forth from your home to your destination. Megan not only acted as our Travel Agent for a big group of 30 people, she helped make sure everyone was okay in regards to flights, days and time even when one of our connecting flights needed to be rescheduled, she also acted as a middle man between myself (the new bride) and the resort planner whenever we didn't hear back from them. When we struggled, she would always be there to reassure us that everything would be okay. Whenever we had questions about anything, she had tons of information for us to help assure as that we would be okay. There were many times when I was on the verge of a breakdown and Megan was there. Her just communicating back and forth about my countless questions and concerns made planning a wedding you can't see so much less stressful. I am so happy that we went with Baconko Travels as our destination wedding travel agency and you can be sure the next time we have a big group vacation to plan, we will be back with Megan again. Thank you so much Megan and thank you so much Baconko Travels!
Hi Stephie; Thank you so much for the wonderful review and the beautiful flowers! It was an absolute pleasure working with you every step of the way! I especially appreciate that although not everything went exactly as planned we were able to provide the support and resolution to make the entire experience as smooth as possible. Wishing you and Cody all the best as you start your new lives together! I really hope we have the opportunity to work together again in the future! Megan Baugh Baconko Travels
Fantastic experience: Megan and her team have helped us organize our wedding to a tee. We would highly recommend working with Megan if you're planning a destination wedding. Thank you guys so much!!!
Fantastic experience: Outstanding service! I have been working with Megan on planning my wedding. She has been so understanding, knowledgeable, and easy to work with every step of the way. If you are planning your destination wedding or event book with Megan. She has been able to coordinate every guests requests, departure location and made it easy for me. Thank you!
Hi Maria, Thank you so much for the kind words, I am so happy that the wedding was a smashing success, can't wait to hear all about the honeymoon when you return!! Wishing you all the best!
Fantastic experience: Booked our trip through this company for our friends' destination wedding, and on top of it, it was our first time in Mexico. Megan was our main contact and she was very easy to work with, was prompt with her responses, and when our flights ended up changing, she made sure the transition was quick and clear and painless. As this was my first time in Mexico, Baconko provided an information package that gave us tips and advise on what to look out for. The info package was wonderfully helpful, and I was able to mentally prepare myself for some of the pushy sales people at the airport trying to sell time shares, and prepared myself to find the right shuttle bus even though someone might hold up a sign that corresponds with our final destination. All in all, I found Baconko and Megan to be very helpful. They were prompt with their responses when I emailed them, and they provided the right amount of information when I requested it. Would definitely book through them again!
Thank you so much Priscilla, I am so glad you enjoyed the trip and looking forward to the next one! Megan Baugh Baconko Travels
Fantastic experience: Megan was really easy to deal with and explained things very well.n have had a very easy and stress free experience with baconko travels
Fantastic experience: I would highly recommend Megan (Baconko Travels) to anyone. She has not only been a travel agent for me in the process of planning a destination wedding, shes also been a huge support and helped me every step of the way! I cannot thank her enough for all her help in making this the less stressful happy experience. Thanks Baconko Travels!!!
Hi Krista, Thank you again and again for the kind words! You, Lance and the whole group have been an absolute pleasure to work with. I can't wait to see the big day unfold!!
Negative experience: They were hired for a destination wedding. Just to star things off they booked a flight with a stop over when direct flights were available. Once we landed in Mexico there was a bus waiting for us so we started getting on the bus, the agent(who was traveling with us) said that there was another bus that we could get on...the second bus was not required and was on the bill. No one got on that bus. After she said we could get on that bus if we wanted she left and was nowhere to be found, a friend of the bride had to organize the bus and get the check list done before the driver would leave. We finally got to the resort two hours after landing when the bus ride was only 25 min. She was not there to greet us. With many wedding events planned over the three days she seemed to do the minimum amount of work required. This is not a company I would recommend or ever use again. Not to mention the poor customer service, we asked around and almost everyone in the wedding party was charged a different price What's up with that? Beware!
Hi Christian, Thank you for taking the time to write a review about our agency. I do apologize that your experience did not live up to your expectations. I did want to mention that according to my records it does not appear that you have ever had any contact with me or my agency regarding this wedding or your booking. The only time I have ever actually spoken to you was when you approached me at the wedding reception and offered me a shot of tequila which I attempted to refuse but eventually accepted so as not to appear rude. Your wife Petra who did communicate with my office regarding your reservation has already submitted a similar review which I have already responded to so you are welcome to review that and contact me directly if you have any additional concerns. She did forget to mention the direct/non-stop flight so I can address that. We booked our group 12 months in advance of the travel dates. Airlines start to release their flight times and itineraries 10 months or less prior to departure. We chose to book with Transat and at the time that we booked the flight information was not available. When flight times were released, Transat did not have a non-stop flight from Edmonton on the dates that the group travelled, so we were on a direct flight with a touchdown in Calgary. This turned out to be ideal for this group as we did have guests from both Edmonton and Calgary on the same flight. Regarding the airport transportation, after I had confirmed shared transfers for every single guest at the time of booking, the bride and groom made a last minute request 24 hours prior to the guest’s arrival in Mexico to hire a private bus to pick them up. While I am surprised that we were able to confirm the bus on such short notice, we did not have sufficient time to properly inform all 90 guests,so this did cause confusion at the airport as the guests wanted to take the transportation that they had booked and paid for through my agency. Regarding the pricing, the rates would be the same if they were booking our group rates for the 7 night package from the same city. For people travelling from different cities and on different dates, obviously the prices will be different. I do apologize that you did not receive a personalized meet and greet from your Travel Agent when you arrived at the hotel. This is not actually a service that we offer at this time, but I assume you have received this service from other Travel Agents in the past so we will be certain to look into it. Once againI am very sorry that you were dissatisfied with your experience, however, I am incredibly proud that the wedding was nothing short of perfection and I will certainly take credit for that. If I accomplished this while making it look effortless then I will take this as a compliment! Take care Christian!
Fantastic experience: Megan and her team at Baconko Travels were extremely easy to work with and very helpful every step of the way. She and her team addressed every request that I had during the process of booking my wedding and went above and beyond to make sure they could accommodate my requests. I would HIGHLY recommend using them if you are looking for someone to book your destination wedding, you will be so happy you did!
Hi Tiffany, Thank you so much for the kind words!! Congratulations again on the wedding, so happy that it all unfolded exactly as planned ;-)
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