
La Salle Insurance

Information about La Salle Insurance
R3T 2H5, Winnipeg
Opening hours
- sunday: (closed)
- monday: 8h-21h
- tuesday: 8h-21h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-18h
- saturday: 9h-17h
Our comment from TraTraTravel about La Salle Insurance:
La Salle Insurance is a reputable insurance provider in Canada, known for its exemplary customer service and knowledgeable staff. Clients frequently praise the company for:
- Excellent customer service that is friendly and efficient.
- Highly knowledgeable representatives who provide clear explanations and guidance.
- Quick and hassle-free service that respects clients' time.
- A supportive and welcoming environment, making clients feel valued and understood.
- A dedicated team that goes above and beyond to assist with various insurance needs.
However, some clients have expressed concerns about occasional service delays and experiences with unhelpful representatives. Overall, La Salle Insurance remains a top choice for those seeking reliable insurance services.
La Salle Insurance: Reviews
Fantastic experience: Great customer service.
Fantastic experience: Perfect people with their excellent service to talk and work about insurance.
Fantastic experience: Excellent customer service and great understanding of the situation at hand
Fantastic experience: Aiden works so quickly, I highly recommend. He also respects your time!
Fantastic experience: Aiden is very friendly and helpful, I highly recommend.
Fantastic experience: Amirul was really helpful. It was a pleasure dealing with him. Thank you:)
Fantastic experience: Adi is amazing! She knows what she is doing, really warm and friendly to speak with and is very professional. If you visit LaSalle, I would highly recommend to deal with her as she provides ultimate customer service. Thanks for making my day Adi!
Fantastic experience: David was awesome to deal with. He went an extra mile and got us the credit for the road test after I told him our situation with MPI and surrendering our international drivers license and he helped us out. Great guy to deal with.
Fantastic experience: Had to get a temporary permit, the guy on the call named Luc was excellent and precise. Really fast service. Five stars for him.
Fantastic experience: This location never disappoints. The staff is incredibly knowledgeable and efficient, consistently getting the job done in no time.
Fantastic experience: Amazing service! Very knowledgeable! Michael was of great help.
Negative experience: I call them for renewing drive license, then one Indian woman picked the call, they said they can't do it. then I call other autopac. They said that I can renew by filling some forms. I don't know is she get enough training or just don't want to do because of some reasons.
Fantastic experience: This Autopac loation is the one of the best in south Winnipeg. All employees are helpful whenever I went to this location. Provides good advice on insurance and answers all questions very politely.
Fantastic experience: The most helpful representative ever. Rabnoor.
Fantastic experience: Best service. Quick and friendly service by all staff!
Fantastic experience: Always helpful
Fantastic experience: Michael was a great help. Kind and very understanding. This is my favourite auto-pac, they’re easy to deal with and get right to business. I highly recommend this place for all your MPI needs.
Fantastic experience: Very efficient and well staffed!
Fantastic experience: Best service in town. Highly recommend.
Negative experience: I moved to Manitoba to Ontario and approached la salle to get my driver's licence, vehicle registration and auto Insurance. The representative forgot to give me license plates and upon asking questions he got agitated. I was also quoted 19 dollars for license plates on the phone call but I got it for 15 dollars from other broker.
Fantastic experience: Fast Service. Really appreciate the service from Kaylen.
Fantastic experience: Good and fast
Fantastic experience: Fast, efficient, and well staffed!
Negative experience: Never got our work done. Not helpful. They never tell about the problem at one time, every time you go there they will just find issues.
Fantastic experience: "I had an excellent experience with Michael Glowacki. He was incredibly helpful in the registration of my car, making the process smooth and hassle-free. His professionalism and knowledge really stood out. I highly recommend his services! 5 stars!"
Fantastic experience: Very good experience and Michael helped me in registering my vehicle and the whole process was so fast!
Fantastic experience: This specific location is amazing. All the customer service reps that I have ever interacted with or spoken to have always been professional, patient, polite and very knowledgeable. From my experience they go above and beyond and give thorough explanations and information.
Fantastic experience: Great experience and best service received from this location with detailed explanation and best customer satisfaction experience. I would highly recommend to get all information from representative name Rabnoor Puri, she is really calm and helpful with all detail-oriented work.
Negative experience: I bought a car with valid safety and took the paperwork into la Salle on Pembina. They put my safety into the system and set up ownership, payed taxes etc. I specifically asked if I could later register it even if the safety expired without having to go get a new safety because I didn’t want to run into problems. They said yes. When I went to go put it on the road a couple months later at a different autopac I was told I need to buy another temp and go get a new safety as the one they put into the system expired. When I called them back on it, they said their employee must’ve miss informed me. Would’ve been nice if that particular employee looked into it. Now it’s costing me time and money.
Fantastic experience: Always go to place for any MPI related questions, whether payment, rental car, etc. Excellent service! Last visit with Michael was 5/5
Fantastic experience: Logan provides great service, quick and easy.
Fantastic experience: Great Experience.. Rabnoor was very helpful and professional. Would definitely choose la salle insurance again!
Fantastic experience: One of the best services I have ever had, went to La Salle insurance to surrender my Ontario DL and Switch it over to Manitoba DL staff was very informative and friendly Mackenzie who was helping us with our work did an amazing job Thank you La Salle will bring all my business to you guys going on forward.
Fantastic experience: Adi was amazing!!! Super easy process and she was very helpful and knowledgeable.
Fantastic experience: Always there to help you! Cooperative, Friendly, helpful and plenty of staff so you don’t need to wait much.
Fantastic experience: I was helped by Preet, she was so accommodating and knowledgeable. Very patient and helped us think through different insurance plans for the vehicle. I really appreciate her time, thank you!
Fantastic experience: Preet was so patient and Knowledgeable for our situation. Made a stressful situation a breezy! Thank you so much
Fantastic experience: She is very patient, I like her.
Fantastic experience: Knowledgeable, courteous staff.
Positive experience: Staff here is fantastic. And I'm sorry I'm stressed out when I visit. But some of the policy's are ridiculous. That's not the staffs fault.
Fantastic experience: It was quick and easy transaction
Fantastic experience: Took care of everything quickly. Great service.
Thank you for the review Jon! :)
Fantastic experience: shoutout to logan he was kind and quick with the service.
Thank you for the review Tosin, we will be sure to share with Logan as well! :)
Fantastic experience: Very good service by the team. I had to register my vehicle from another province to Manitoba and got it done within few minutes. Very knowledgeable and well trained staff with great customer service and expert in their field. Absolutely recommended to new comers for seeking their guidance and help for getting all the necessary paperwork done. 5 stars truly deserving for the team.
Thank you for the review Anshul - happy to hear everything went smooth for you! :)
Fantastic experience: Rabnoor is really helpful. Thank you so much for your help.
Thank you for the 5 Star review Ashish! :)
Negative experience: Worst ever autopac in winnipeg. They're are way to much racist. They always try their best to not help customers.
Hi Sheikh, I would like to hear more about your experience Sheikh - you can reach me directly at 204-792-1819.
Fantastic experience: Fast, friendly and just all around incredible customer service. I was dealing with Preet and she was amazing to work with. Highly recommend!
Thank for the awesome review Jaymii - we will be sure to share with Preet as well. :)
Positive experience: Place was busy very friendly new they stuff
Thank you for the review Bruce! :)
Fantastic experience: Great customer services always.
Thanks Lays! :)
Fantastic experience: Pembina location was great Robnoor Puri helped us and was very pleasent
Thank you Sandra - we will be sure to share with Rabnoor as well. :)
Fantastic experience: Fast and friendly service,
Thank you Jonathan! :)
Fantastic experience: They are truly one of the best options you can find out there, especially the agent who served me, Ronit. He was fantastic! He possessed an exceptional understanding of the industry, knowing its ins and outs very well. He takes the time to sit down with you and carefully guide you through the policies and steps, addressing all your concerns and queries with remarkable clarity. I was particularly impressed by how he simplified complex information, making it easy for me to understand. Ronit's knowledge is extraordinarily extensive, and I learned a great deal from our discussion. He goes above and beyond for his clients, is friendly, understanding, and patient, taking the time to listen to my rants (sorry for that) and offer solutions tailored to my situation. These guys know what they are doing. I will definitely continue to seek their services in the future. Thank you to Ronit at the Pembina Office and La Salle for making my experience a positive one! Really appreciate you guys! I highly recommend them to people who are exhausted of being ignored and unheard.
Peter - we are happy to hear Ronit was able to provide such a positive experience - we will be sure to share it with him! Thank you for such an awesome review! :)
Fantastic experience: Good services and very efficace with Michael . Thank you
Thank you Azzedine - we appreciate the feedback, and will be sure to share with Michael as well! :)
Fantastic experience: Very good customer service here.
Thank you Syed! :)
Fantastic experience: Very fast and nice customer service!
Thanks for the feedback Carlos! :)
Positive experience: They are always busy but I can't complain anything about their services
Thank you Kapil - we like to think we are busy, because our team provides such great service, and keeps people coming back! :)
Fantastic experience: They are awesome. Great customer service and always there on weekend.
Thanks Patchi - being open on Saturday's, shows the commitment of our team - and providing service to clients! :)
Fantastic experience: I had a great experience today. Luc Legally did a great job ,and helped me in fast process and very professional way . I appreciate that.
Thanks for taking the time to leave such a great review Shadi - we will be sure to share it with Luc as well! :)
Fantastic experience: My Boyfriend and I needed an insurance for our apartment and La Salle Insurance pulled through even tho it was veryy last minute! Michael, Jennifer, and Aidan helped us so much and was very accommodating. Would highly recommend them for any of your insurance needs. They’re the best!
Thank you for taking the time to leave such a positive review! Happy to hear we were able to help so promptly :)
Fantastic experience: The only bad thing is waiting time might be long. People are friendly:)
Thank you for the 5 Stars! We like to think we are so busy, because clients like to come for our awesome advice & service! :)
Fantastic experience: I and my family always visit this branch, Wonderful Staff, Nice Environment, I recommend to visit La Salle, Pembina Highway Branch. Thanks.
Thank you for taking the time to leave a review Sumair! :)
Fantastic experience: Awesome service, great agent, a young guy very knowledgable. I was in and out of there in half an hour. I'd go back for all my insurance needs.
Thanks for taking the time to leave such an awesome review Ron! :)
Fantastic experience: Amazing staff!! Very knowledgeable and patient!
Thanks Sibela for the great review! :)
Fantastic experience: They have awesome customer service. Just love to come here for any work related to car or license
Thanks for sharing Taimoor! :)
Fantastic experience: Every time I get fantastic service from them. I appreciate their support.
Thank you for the review Star! :)
Fantastic experience: It was great. Fast service and very friendly employees. Good job
Thank you for the 5 Stars Jahiem :)
Fantastic experience: Maico was great to deal with. Knew what he was doing
Fantastic experience: So I recently switched my House and Auto Insurance to La Salle. I can say without a doubt they are the best in the city. After having a very disappointing experience with my house insurance due to lack of response and follow up with another agency, I reached out to La Salle. Genna and Brittany are amazing, patient and thorough. They answered all my questions, and got me the best rate (lower than my current provider and better coverage!). We also just switched our Auto insurance to them as well. After leaving multiple messages to the "other guys" I told my wife to reach out to La Salle, and Cindy picked up on the 4th ring! Sam took great care of her and we were in and out in less than 15 minutes. Highly recommend La Salle Insurance to anyone that is tired of being ignored!
Thank you for taking the time to leave such a great 5 Star Review Rob! :)
Fantastic experience: One of the best experience employee that I have dealt with so far at La Salle. Professionalism and customer service beyond excellent. Makes the transactions go seamless as possible. All thanks to Aitesam!!!
Thank you for taking the time to leave such a great review and the 5 Stars Komail! :)
Fantastic experience: Very friendly and cooperative staff.
Thank you for taking the time to leave a 5 Star Review Umar! :)
Fantastic experience: Very knowledgeable staff. Actual customer service. Always a pleasure to do business here.
Fantastic experience: Thank you for Nicole's enthusiastic help! I went to the store to inquire about the matters related to obtaining a license plate, and Nicole warmly received me and patiently explained the process to me, helping me select a license plate. She is so enthusiastic, and I am very grateful for Nicole's thoughtful service. After purchasing the next car, I will definitely come here to apply for insurance and license plates.
Thank you for the lovely 5 Star Review Tong! Nicole is great! :)
Fantastic experience: I have been having an issue with my drivers license for over 1 month now and la selle helped me solve it with ease, Thanks to Maryna she was very kind and helpful. Very satisfied with their service.
Thank you Hamid for the 5 Star Review! :)
Negative experience: Not great at all. I spoke with three different people who barely understood what I was asking for. I left with only part of what I wanted and they spelled my name wrong on the policy despite having my ID and credit card with my name on it. This place used to be so good and reliable. What happened?! Two stars because even though they were not knowledgeable, they were at least nice about it.
Sorry to hear about your experience Carrie. I would be interested in hearing more about your situation, if you would like to call me 204-792-1819. Thank you for the feedback.
Negative experience: I made an inquiry about insurance over the phone and a female staff member answered. Just before hanging up, I heard her sigh and say 'Jesus'. I found this extremely unprofessional. I'm quite disappointed. I chose to inquire here because this branch opened 1hr earlier than others, but after this experience, I won't be reaching out again. The staff training seems to be lacking.
Sorry to hear about this experience Jay, it will definitely be addressed with our team.
Fantastic experience: I had a very pleasant experience, Leo Fai and Maryna Lieonova were so resourceful, cheerful and very professional.
Thank you Wessa for the 5 star review! :)
Fantastic experience: I had an outstanding experience working with Janelle. Her expertise and professionalism made navigating the complex world of insurance a breeze. I highly recommend Janelle to to anyone seeking top-notch insurance guidance.
Thank you for the review, we like to think our team is pretty awesome! :)
Fantastic experience: Amazing service! Especially by Aitesam Kashmiri. Was very helpful even during the strike. Went out of the way to help me out.
Thank you for the 5 Star Review Haris! :)
Fantastic experience: I've been dealing with them for almost 40 years, my parents even longer. Always friendly and knowledgeable.
Thanks Cam! :)
Positive experience: Always attentive , professional , and try’s the best to look after your needs
Much appreciated Rose - thank you!
Negative experience: Absolutely disappointed with this Autopac. Their staff was rude and unprofessional, making the whole process a nightmare. Stay away from this Autopac if you value your time and sanity!
Sorry to hear about your experience Changming - I would like to hear more about this if you can call me at 204-792-1819. Thank you!
Negative experience: I have dealt with some really friendly employees there in the past, but tonight I felt the guy I dealt with was rude and the lady that was standing there sounded even worse. It seems like she has very high ego. Not helpful at all. I’m not going there again.
Sorry to hear about your experience Hardip, we do have a great team in place, and am sad to hear this. :(
Fantastic experience: Best insurance company around I travel from transcona all the way to pembina just because they are the best
Thank you for taking the time to leave the awesome review Adam
Fantastic experience: Nice, quick service. Understanding and polite staff. I dealt with a service provider who was an Asian male; don't remember his name, but he was kind, polite and not rushing.
Thank you for taking the time to leave a review.
Negative experience: The worst service I received till date. I had very high expectations for this autopac from my past experience with them. But, this time I hated the service I got and the girl helping me was clearly not in the mood to work or I don’t know what was wrong with her attitude. I don’t think I’ll ever come back to this autopac ever after receiving this bad of a service. She didn’t bother explaining anything on my insurance and despite me asking of what I want my insurance plan to be, she didn’t respect my choice but just rolled her eyes and made faces, because I didn’t get what she offered me because that was expensive for me. She was throwing the papers on me to sign with an attitude, not at all respectful to the customer. Felt very bad!! :(
Hi there. I am very sorry to hear about your experience with our office. Would you be able to contact me at 2047921819 - I would like to discuss this further with you, as we always strive to provide superior customer service and I am very disappointed in hearing this. Thank you.
Fantastic experience: Kaylen was amazing to deal with. There was a system glitch which caused a delay in processing request- this resulted in my calling several times to get an update. Kaylen remained calm and professional and reassured me that the issue would be fixed and my request would be processed. Thanks Kaylen for all your help!
Thank you Vlad for your review. Glad to hear Kaylen was able to assist in a professional manner.
Fantastic experience: The best service we ever received, always greeting by smile :) and never have to wait much , quick service! Thank you y’all for awesome service! Appreciated
Thank you Greeta, for such a wonderful review and taking the time to share your experience.
Fantastic experience: I have used Lasalle Insurance for several different vehicle questions and autopac coverage as well as home insurance. Recently, I went through a difficult time selling my vehicle and purchasing a new (older) vehicle. The team here was very kind and efficient with all my questions and concerns in both the private sale of my vehicle and the purchase and insuring of the vehicle I purchased as the experience was very stressful. Thanks very much!!
Thank you for taking the time to share your experience, Theresa!
Fantastic experience: Excellent service and I always get the answers I’m looking for.
Thank you for sharing, Ted!
Fantastic experience: Literally the best insurance broker I have ever dealt with. They are kind, supportive, fast and professional. The agents Logan, Kenzy and Luc are the reason I feel like this towards the company.
Thank you for sharing such a wonderful review Maico!
Negative experience: Very poor service whole staff is new and they are not trained well. I asked them to activate my insurance and they activated from next month. I got ticket for this and there staff member its our fault. But manager Kara and Janelle said you can fight your ticket. They just give me a letter that don’t make any sense and they took 8 days for that. I would recommend you guys its better to go to other autopac. Worst place and management.
Good morning, I understand that the letter was available for you to pickup the following day, after your conversation with Kara & Jenelle. I also hear that you have a recording that you were going to share with us, but we have yet to receive it. As Kara suggested to you, if you wanted to share it with us, we would have been able to provide an update if there was responsibility deemed on our part. You are more than welcome to contact me directly at 204-692-1819, to discuss further. Thank you.
Fantastic experience: Excellent; friendly service!
Thank you for the 5 Star Review Lynda! :)
Fantastic experience: Came in for my autopac and Ronit helped me out. He is very knowledgeable and answered all my questions. Would recommend anyone to go and get their insurance needs from La Salle Insurance.
Thank you Kapil for the wonderful review! :)
Fantastic experience: As always, great service.
Thank you Manny! :)
Fantastic experience: Love this place. They’ve been so helpful and patient! Will definitely come back for my insurance needs!
Thank you for taking the time to leave such a wonderful review. :)
Negative experience: Luke did not share the correct information on license renewal to me. So much arrogance for a CSR is not Canada like. For the 1st time I had an experience with such a rude person as CSR. He kept insisting he told me I can come back and renew in a week, why would I make a decision that is not in my favour. I assume I came in at the closing time and he was rushing to end his day but it was definitely enough time to serve me before you close.
Sorry to hear this Shivneeta, we do strive to provide top notch customer service, and we will definitely address the situation. Thanks for letting us know. :)
Fantastic experience: I wanted to take a minute to share my awesome experience with here, and especially mention Logan and Jennifer, who were the people who helped me out! Logan was so helpful, knowledgeable, and patient with me throughout the entire process of helping me out with my auto insurance needs. And Jennifer literally took care of everything me and my company needed. They both actually listened to all of our concerns, and really went above and beyond to make sure we got the best service. I felt totally comfortable and confident knowing that Logan, Jennifer, and the team at had my back. I would absolutely recommend their services to anyone in need of insurance help. Thanks, Logan, Jennifer, and the rest of you guys. You are awesome!
Thank you so much for taking the time to leave such a great review Danny. We will be sure to share your positive experience with the team! :)
Fantastic experience: Top notch customer service by a gentleman named Aidan. Would definitely recommend this place for your insurance needs, any day any time. Everyone is amazing!
Thanks Ronit. ;)
Negative experience: Not very friendly this morning and not helpful at all. The lady we dealt with didn’t know much about travel insurance. She barked at someone who came in needing help w a non-insurance matter. They weren’t busy at all either.
Good morning Erika, I am terribly sorry to hear that, that is generally not how our team operates. Can you please confirm which location it was you were at, so I can address this. Thank you.
Negative experience: Met with Jenelle to discuss my four house insurance policies 5 1/2 weeks before renewal. Told her that I was leaving for vacation Feb. 4-28. She told me that I would get the quotes on Jan. 30/31. I received nothing and left a voicemail on Feb. 2. On Feb. 3 10 am, still nothing. Was told she wasn't in. After several calls to their few offices to track down someone who can help, I got a call at 2:00 pm from Jenelle apologizing as she did not have any of my contact info, so she couldn't reach me. Hmmm, she had my original policy, with my full name and address and she had no way of reaching me? She tied my hands with leaving me with only 3 hours to meet with another agency before March 1 renewal. I guess I'll be dealing with my insurance policies while on my first vacation in four years, all because Jenelle was too busy talking about her family, her boys, her insurance designation, her broken dishwasher, and more, and while asking me nothing, which explains why she didn't have my contact info. Is this the person you want looking after your policy? And if you do decide to work with this broker, choose an agent who cares. If this is what they call first impressions, I'm not impressed. I'll go elsewhere where they value your service and they actually care about providing customer service.
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