CAA Store - Cobourg

Fantastic experience: Great place to get baby photos done for a passport. They were very patient with our newborn. Thank you!

Negative experience: Arrived just before 2 to purchase a luggage tag. Five people facing their computers, one who was on the phone, one who was helping a customer. I asked another how I was to pay for the tag, I was told that the person who collected the money was on her lunch, and I would have to wait. None of the three others volunteered to help, though to comnplete the sale may have taken no more than two minutes.

Fantastic experience: Helpful staff. Friendly

Fantastic experience: We have dealt with Janice Beyore for our auto insurance and she was great. Saved money and was able to get great coverage!

Fantastic experience: Our experience booking our trip with Kim McBride was wonderful. She made everything so easy and smooth, and her advice was invaluable. Thank you for everything.

Negative experience: Just terrible service. Waited 25 minutes on hold with head office to pay my car insurance premium, which has gone up 32% this year. Thought I’d try Cobourg branch …. But crickets there too.

Fantastic experience: Janice was awesome to deal with! So professional and knowledgeable! Saved a bunch on auto and home insurance!! Highly recommend!

Fantastic experience: Excellent service agents for both travel and insurance. I would highly recommend them.

Fantastic experience: Kimberly is very helpful on international travel

Fantastic experience: Everything was quick abs staff very good

Positive experience: Great service and fast passport photos

Negative experience: Wouldn’t pick up car because I wasn’t with car. Had medical emergency. Left car and was being towed to me. Car was 3 hours away.

Fantastic experience: Friendly staff that assisted us in arranging travel insurance.

Positive experience: Gotcwhat I needed

Positive experience: Helpful with our travel insurance.

Fantastic experience: Excellent been booking my travel getaways for a number of years !

Fantastic experience: Stephanie at the desk is great and very knowledgeable, she helped with my travel insurance and passport photos. Thanks Stephanie! Brittney has booked a few awesome holidays for me, she well versed in the world of travel and They are both an asset to Cobourg CAA. As long as these two are there, I'll be a CAA customer. Thank you Stephanie and Brittney. You two are the best!!!

Positive experience: Clean and friendly.

Positive experience: Janice was most helpful and patient getting an insurance package that was just right for us!

Fantastic experience: Brittany who handled our hotel, travel insurance etc. Was very accomidating professional fair and honest. I would recommend her to handle all your travel needs with zero concerns. I will go nowhere else.

Fantastic experience: Great staff

Negative experience: Slow and unresponsive on the phone.

Positive experience: Clean store and Friendly staff

Positive experience: Helpful & friendly service.

Fantastic experience: Great customer service

Fantastic experience: As always, going into CAA Cobourg is a pleasure. Great customer service . Excellent knowledge and wonderful products. Went in recently to have government photo taken. Smooth, efficient and great adherence to Covid protocol. Thanks CAA Cobourg

Positive experience: Lots of good travel supplies. Also my travel agent and insurance agent are there. Always good service and friendly

Positive experience: Great place to book your next trip,or get travel insurance,very friendly staff. See Mary for trip info and savings.

Positive experience: Good service....pleasant consultants

Fantastic experience: Nice staff very attentive.

Positive experience: Good setvice

Negative experience: What ever happened to customer service.

Negative experience: Friendly staff

Fantastic experience: Friendly staff, knowledgeable and very helpful. Would return for any future help.

Fantastic experience: Excellent customer service and knowledgeable

Positive experience: Good service.

Fantastic experience: Lots of staff nice clean place

Positive experience: Get our travel flights from CAA . And passport photos. Friendly and help us on all of our out of country excursions.