
Lovely Travel & Tours International Inc

Information about Lovely Travel & Tours International Inc
L6S 0E9, Brampton
Opening hours
- sunday: 10h-16h
- monday: 9:30-18h
- tuesday: 9:30-18h
- wednesday: 9:30-18h
- thursday: 9:30-18h
- friday: 9:30-18h
- saturday: 10h-17h
Airline tickets,Vacation packages,Cruise
Our comment from TraTraTravel about Lovely Travel & Tours International Inc:
Lovely Travel & Tours International Inc is a highly regarded travel agency in Canada, known for its exceptional customer service and commitment to satisfying client needs. Many customers have shared outstanding experiences, emphasizing the company's professionalism and attention to detail. Some key highlights include:
- Quick and seamless booking process, making it user-friendly.
- Knowledgeable and friendly staff, including dedicated agents like Sonia, Shilpa, and Dinesh, who go above and beyond to assist with travel arrangements, even during emergencies.
- Competitive pricing and great deals on flights and tours, ensuring customers receive excellent value for their money.
- Effective communication and follow-ups, providing customers with peace of mind throughout their travel planning.
- Positive feedback regarding both domestic and international travel services, making them a go-to choice for trips, especially to India.
While their commitment to customer satisfaction is evident, a few customers have reported issues related to cancellations and service fees. However, the majority of reviews emphasize the team's willingness to resolve problems and maintain good relationships with clients.
Overall, Lovely Travel & Tours International Inc is highly recommended for anyone looking for a reliable and efficient travel agency.
Lovely Travel & Tours International Inc: Reviews
Fantastic experience: "Fantastic Service and Great Deals!" I recently booked a flight and I couldn’t be happier with the experience. The booking process was smooth, quick, and incredibly user-friendly. The team went out of their way to help me find the best flight options within my budget, and they were always available to answer my questions. I really appreciated their professionalism and attention to detail. It made the whole experience stress-free and enjoyable. I highly recommend them to anyone looking for reliable and efficient travel services. I'll definitely be booking my future trips with them!
Fantastic experience: Very professional people they know the clients needs and Anjali is a very nice explain everything
Positive experience: Preeti did an excellent job ,offered ticket price way cheaper than the market. Great experience
Fantastic experience: Hello I dealt with preeti mam its great experience I need india ticket urgently she is very helpful and hardworking. Its a wonderful experience with preeti mam. I will definitely do my further tickets from lovely tour and travels. Thankiu
Fantastic experience: Hi I dealt with Preeti when i booked tickets to India. She was great to work with and was very polite and professional. She handled the whole transaction very well. Would love to go back to her for my next travel requirement.
Fantastic experience: I will surely recommend lovely travel not only for North India but any parts of India. Keep up the good work and excellent customer service.
Fantastic experience: Excellent service lovely travel with lovely fares
Fantastic experience: Thank you Sukhwinder Ji for his prompt service and most affordable fare to Delhi from Toronto. He even talked to me very late at night so I could avail the discounted fare. Big Thank you to him.Vishal
Fantastic experience: Sonia is the best
Fantastic experience: Nice service all the time
Fantastic experience: I had an amazing experience with Lovely Travel. The staff were incredibly helpful and attentive, ensuring every detail of my trip was perfectly planned. I highly recommend Lovely Travel for anyone looking to have an stress-free and memorable travel experience. Thank you for making my trip so special!
Fantastic experience: Very helpful with my vacation. Answered all of my questions and provided excellent service with patience. Highly recommended!
Fantastic experience: A big shout out to Sonia at Lovely Travels! Sonia, a dedicated travel agent at Lovely Travels, consistently demonstrates exceptional customer service. Her customer-centric approach ensures that clients receive the most suitable tickets based on their specific needs. Sonia's commitment extends beyond regular working hours, as she often stays late to secure the best possible options for her clients... she particularly understands the customer's situation especially during emergency situations back home! Thank you Sonia... keep up yhe great work!!!
Fantastic experience: Very helpful staff and services
Fantastic experience: Very helpful and knowledgeable staff, helped me to find cheaper flights.... My everytime go to Spot
Fantastic experience: I've relied on Lovely Travel for a few of my vacations, and each one has been exceptional. Their attention to detail makes the planning process effortless. The pricing is competitive, and every journey has been seamless.
Fantastic experience: I highly recommend their services to anyone looking for a stress-free and memorable travel experience. Thank you for making my vacation unforgettable!
Fantastic experience: Great service. Got a great deal on my flights. Highly recommended!
Fantastic experience: Appreciate Shilpa for her excellent customer service and professionalism . She exhibits great zeal in finding customer’s requirements , providing options, following up regarding ticket purchase and finally on date of Journey too reminding checklists. She grabs an edge on wishing the client a safe journey and following up on service . Have been coming back to Lovely travels impressed by her service .
Fantastic experience: Best travel agency and agents I have ever came across. Shilpa g went above and beyond to get the best tickets and she kept us informed about any changes in the itinerary. Our airlines cancelled the flight route and shilpa g informed us in advance and made sure to get us best route in advance with destinations n stopovers of our choice. She kept an eye on our parents flights as well and informed us about any changes even after hours. 200% recommended for all your travel related plans.
Fantastic experience: I have been using lovely travels since 3 years and soniya ji always gives best rate. Also she goes extra mile and gives best solution when its comes to amendments. Thanks Lovely travels.
Fantastic experience: I’ve been using Lovely Travel 3 times so far and it has been amazing. Shilpa is so nice and her service is amazing. They offer reasonable prices and I have never had a bad experience with her. I recommend them to my cousin and she also had a very good experience. I strongly recommend you to use Lovely Travel on your next vacation.
Fantastic experience: Thank you Shilpa, for a great and reliable service.
Fantastic experience: One of best travel agency in Canada is "Lovely Travel & Tours International Inc" from past 10 years I know this family Sukwinder Ji and Sonia madam. They always did best for my family in any sort of emergency travel and issuing the best flight tickets with best fares. I have personally referred lots of my community and friends where they all came back to me with a positive feedback on Lovely Travel & Tours International Inc.
Fantastic experience: Lovely Travels provides exceptional services, which we never received this type of services from any other travel agency so far, also price for tickets and tours were very reasonable. We booked for India and on coming back halted at Dubai for 6 days. Shilpa Sharma booked our travel tickets and Tour to Dubai at very reasonable price and with exceptional good hotel and for tour to Dubai. I had lost my cell phone in Dubai 4 hours before leaving my flight for Toronto, I told to Tourism person at Dubai about loss of my cell phone and my cell phone had very valuable data in it, with great efforts Tourism person found my cell phone after, when I reached Toronto. After finding my cell phone they arranged to deliver it at my Toronto office, without any charge. That Tourism company was booked by Shilpa Sharma, I appreciate Shilpa Sharma’s for her valuable services and the Tourism company which Shilpa had booked for us. Shilpa Sharma is one of best person I ever seen, she remained in touch with us during our whole trip and guided us just like family member.
Fantastic experience: Take time to go through all options to get customers a good deal.
Fantastic experience: Amazing service from Sonia! We needed last minute tickets for our family and they were very prompt and reasonable in their prices. I recommend using them for all your travel needs.
Fantastic experience: Good service always
Negative experience: To Sukwinder on comment by Sunny Bogal: Sukvinder you call out " Personal Vandetta" from Bogal? It means you Know this guy & The issue but want to go after him.
Fantastic experience: Great customer service special thanks to Shilpa g
Fantastic experience: Shilpa was very good at getting me tickets to India. We looked at all options, prices and dates. At the end Air Canada Direct Business Class was best for me. Thanks for a super deal.
Fantastic experience: Excellent Service & quick response by Sonia. We were stuck in Mexico due Sunwing Fiasco. Sonia helped us even till midnight by coordinating with airlines & she made sure that we reached safely back home. Even my friends who got stuck in India during Covid got back because of their help. I would highly recommend them for any travel related needs.
Thank you so much sir really appreciated
Fantastic experience: THE BEST travel agency serving us on all our trips for the past 15 years to Paris, Portugal, Mexico and numerous trips to Pakistan. This time was very challenging for an all-inclusive trip as each family had different dates and we wanted to be in one resort but Shilpaji with her enthusiasm, dedication and contacts assisted us in every way she could to make the travel possible for us and our group of friends. Both Shilpaji and owner Soniaji not once sounded irritant and would promptly respond to our calls and stay connected via email. A big thanks to all of u for a great job always.
Thank you so much, ma'am.
Fantastic experience: Best travel agency, all staff are very nice. We have been buying tickets for the last 6 years and have never been disappointed. They always provide the best deals.
Fantastic experience: Great service!
Negative experience: I would recommend to be careful here, best is to book through airlines directly. They charged us upwards of $2500 cancellation fee, whereas the airline didn’t charge them as much. They made us pay $2500 first as the cancellation fee to them (have it on record as was paid by credit card) and only then they refunded the ticket fee of $10,000. So it’s fishy, Not recommended
Not a legit review,We don't have any record of such instance in our office,$2500 cancellation fee!!then they refunded the ticket fee of .$10,000 ,
Fantastic experience: Best Travel Agency
Negative experience: Name lovely sounds good, but you ask about air fare that start from top then ? They don't even give option to the client for more search where client can think to give them the booking.
Fantastic experience: Miss Sonia is very nice and helpful and gives best tickets.
Fantastic experience: Sonia you are the best. I appreciate for your help that I wanted at the emergency situation. Thankyou for giving me the best. I will always refer my friends to lovely travels only.
Fantastic experience: The best person ever Sonia ji She has solutions for your every ticket problem Whether the date, time or luggage She is our go to person and thank you always for helping us with best and cheap tickets ❤️❤️ god bless the company
Fantastic experience: My name is Sandeep and i was looking around to book my parents tickets from Delhi to Toronto on visitor visa in busy month August 2022. Shilpa Sharma at Lovely travel is most helpful person i have ever dealt with from a travel agncy. She booked tickets at the most reasonable price you can ask for and took care of every detail. I am recommending her to my all friends and relatives. Thanks Shilpa g
Fantastic experience: Dinesh helped and very kind with his knowledge
Fantastic experience: Great
Fantastic experience: The staff was helpful and it hardly took 20 minutes for booking the tickets.
Fantastic experience: As they always say, 'Lovely travel with lovely fares'.
Fantastic experience: Excellent customer service… as they name lovely travel.. they r really lovely… special thanks to Sonia and Shilpa…. Very cooperative .
Fantastic experience: Very nice staff… specially Sonia & Shilpa and very reasonable rate in GTA…
Fantastic experience: Always gave good suggestions
Fantastic experience: They have good informative agents, special shout out to Dinesh who helped us buy good deal on tickets . Keep up the good work.
Fantastic experience: Lovely Travels provides exceptional service but their superstar is Shilpa. I've actually become a fan of hers. She helped me get a ticket for my mom when there was absolutely no hope of getting one. And it's such a pleasure talking to her, she just lifts your spirits up. My tickets will always be from Lovely Travels from now on.
Fantastic experience: Amazing service always
Fantastic experience: Thank you Sonia and Lovely Travels for the excellent customer service. Your help and support really made my parents journey smooth and easy. Highly recommend them (Especially for parents coming to Canada)
Fantastic experience: Had a great experience with lovely travels . I would recommend to anyone who need travel assistant . Fast and responsive service
Fantastic experience: I had the best experience dealing with Sonia Sagoo. I was traveling from Delhi to Toronto and just booked a leg of a ticket through her. I got stuck in Mexico due to some personal reasons and covid test delays. She went out of the way to help me and went beyond what I have ever experienced in terms of customer service. If strongly recommend her and her company. Thank you for all your assistance
Thank you so much for taking out some time from your precious time to write about us..really appreciated
Fantastic experience: I ABSOLUTELY recommend and personally endorse Lovely Travels. My Wife's flight got cancelled but Sonia tried her level best and find an alternate solution to get her safely back to Toronto, on time. During the period, she was in constant touch with us and was as concerned as me. Sonia Hats-off to you and to your dedicated team! Keep the honest and good work up!!
Negative experience: NOT GOOD, DON'T DEAL WITH THEM. THEY WILL ROPE YOU IN WITH SWEET TALKS AND AT THE END YOU ARE THE ONE WHO WILL SUFFER, BE IT WITH SERVICE, REFUNDS AND EXTRA CHARGES WITH NO RECEIPT. DON'T BELIEVE ME I DON'T CARE ... YOU WILL LEARN IT FOR YOURSELF. I LOST EXTRA $550 TO NOTHING, BUT LEARNT A LESSON FOR MYSELF. USE EXPEDIA, HOTWIRE, FLIGHT CENTRE YOU ARE ASSURED AT LEAST YOU WILL BE TAKEN CARE OF AND YOUR MONEY IS COUNTED FOR.
Kindly get in touch with us in order to identify where ,Why and what went wrong ,Also it will also give us insight of your case, As we are also dependent on Airlines and other vendors ,Lots going on during covid 19 times .On this social platform we cannot identify your case, Thanks sukhwinder
Fantastic experience: Awesome services, reliable and helped us out of way .Highly recommend
Fantastic experience: Professional, helpful.
Fantastic experience: Thank you Team!!! Highly recommendable!!!
Fantastic experience: Best place to buy air tickets and packages with amazing service. They pick up calls and provide assistance anytime I need.
Negative experience: These guys are doing some sort of scam. Booked a flight to india 2 years ago through london UK. Arrived at London and our seats were not confirmed. Here's what happened AC wanted more money and these guys took the refund of our money and kept it. Fought our way and got on the flight because two others missed it. Fast forward on the way back to canada same thing happened again, they called us and changed the entire ticket route. Agents are changing tickets and getting refunds without the customers knowing. Be aware. I suggest people to book directly with airline. If anything ever happens you'll get refund from airlines. Third party agents are sketch af. Other reviews must be scams or probably just happy with some 50 dollar lower price they got. If something happens its not worth it. Airline counters ignore you if you don't book directly.
We cannot validate your identity, It seems you are trying to tarnish our reputation by putting fake review. We are Ontario travel accredited travel agency, You need to reveal your identity on public platform so we can validate your case, As in your review not only you wrote bad about us ,but also whole travel industry agents. We strongly believe in customer satisfaction. We will not tolerate false allegations and condemn them.
Fantastic experience: Lovely Travels has been extremely helpful to us for past 4 years. All the staff members are very friendly and accommodating.
Fantastic experience: Great people. Good with customers
Fantastic experience: Went on round trip to India with vacations in London (3days), Delhi (1 day visit to Taj Mahal Agra), Aurangabad (10 Days), Mumbai (10 days) for the cheapest fare of C$1K through Sukhwinder of lovely travels. They were amazing with absolutely no issues on any flights. Everything was perfect. Had an awesome vacation!
Fantastic experience: Very good customer experience I have ever seen, better than any other tourist company.
Fantastic experience: Nice place with good food
Negative experience: The lady misguided me regarding the insurance of the ticket and now i cant extend my ricket. Not happy at all.
We never told you that ticket cannot be extended nor you have been misguided for insurance, Infact you have been contacting us from last one week for date change for various days coming back -Change from 18th December to second week January coming back from india since you have already flown on 09th October this year and your calls has been answered professionally Further to this Insurance should be purchased before you travel,Moreover just purchasing insurance does not assure that you may get date change free of cost, It will only covers you from date change charges etc.if you have sudden sickness or hospitalization ,Also please check ticket invoice which was emailed you on 09th october and 11:09AM clearly states Insurance was offered but declined.You may contact once again we will happy to help you with your date change and let us know what you have been misguided for ,Thanks
Fantastic experience: Lady explained everything clearly about the ticket fare . I didn't buy the ticket yet but definitely will go to them to guy airline ticket .
Fantastic experience: Sonia, you found wonderful trip with fantastic law price. I wish you all the best
Fantastic experience: Excellent service! Dinesh helped us very well, thanks!
Fantastic experience: I have been a customer for over 10 years now and I am very happy with the service, and I have referred it to a lot of my friends. Thank you Sonia and staff for a great and reliable service.
Positive experience: Best travel agency..shilpa is the best, loads of patience and very sweet.
Fantastic experience: Highly recommended. Please don't seek help anywhere else. Sukhwinder was super helpful who always goes above and beyond to provide the best customer service and rates. Thank you Lovely Travels.
Negative experience: Disgrace of a travel agency. Save your money and go else where. Lies and disceit is all you’ll get here and a high chance of getting your ticket cancelled at YOUR expense (for no good reason too). Sonia is the lady we’ll never deal with again. Shame on you Lovely Travels
we read your review, Thank you for taking the time to write a review, We appreciate your feedback, On behalf of myself and everyone I work with, we take customer reviews seriously, and hearing that your allegations ,We checked with back office and we did'nt found any record of travel under your name unless you are writing on someone else behalf,You MUST send us exact person's name /ticket number who purchased services so we make prove legitimacy of the your review. Your review is more of a personal vendetta towards us. We will happy to reply on this platform. sukhwinder
Fantastic experience: Excellent Service & Best pricing. Keep it up .....
Negative experience: After sell service is worst. specially the owner is not responsible and lire. never trust on Sonia and Sukhvinder. Never buy tickets from them.
Kindly send us the name of the person who bought ticket from us,So we may escalate the matter ,By the name sweety patel i do not see any record in our system .This is important in order to prove your legitimacy of your comments/allegations.We stand with our reputation since YEAR 1995.
Fantastic experience: My husband had to travel to India for an emergency, we called a cell phone number that we found on our Lovely Travels agent's number. It was past 9pm, Sukwinder answered and agreed to help us with the booking. He was so helpful, in no time he did the booking he was even kind enough to help us all the way till my got on the flight the same night at 11:55pm. We really appreciate his help during such a difficult time. Dinesh at Lovely Travels is our go to person for travel - such a great person to deal with, always patient, no pressure, gives us options and the best rates if the rates go down he calls and offers us better rates. Big shout out to Lovely Travels - Dinesh and Sukwinder - highly recommend Lovely Travels.
Fantastic experience: Helpful staff, professional, quick response.
Fantastic experience: They do have a lot of options to save travellers good money
Negative experience: zero Stars they are cheaters this is a very bad place. ignorant and arrogant people. just stay away.
Fantastic experience: Great fares and service thanx shipra
Fantastic experience: Excellent service by this team, help over and above to provide best experience. Dealt with their member "sujata" who provided excellent service
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