VisaEnterprise

116 Albert St Suite 811, K1P 5G3, Ottawa
116 Albert St Suite 811
K1P 5G3, Ottawa
+1613-232-6565

Opening hours

  • sunday: (closed)
  • monday: 9h-15h
  • tuesday: 9h-15h
  • wednesday: 9h-15h
  • thursday: 9h-15h
  • friday: 9h-11:30
  • saturday: (closed)

Labaykhajj( MSQ Visaenterprise Ltd.) is licensed, by the Saudi Ministry of Hajj, Embassy of Saudi Arabia in Canada and the Saudi Ministry of Foreign Affairs, to provide Hajj & Umrah services for all Canadian passport holders and applicants holding Canadian Permanent Resident status, regardless of their residency or locations in Canada or overseas

Our comment from TraTraTravel about VisaEnterprise:

VisaEnterprise is a leading service provider in Canada specializing in Hajj and Umrah arrangements, as well as visa processing. Many users have praised the professionalism and dedication of Brother Bashir and his team, highlighting their patient and reliable service.

  • Clients appreciate the prompt assistance and clear communication throughout the visa application process.
  • The company has been noted for efficiently handling complex applications, ensuring a smooth experience for travelers.
  • Positive feedback has been received regarding their ability to manage urgent requests effectively.
  • Brother Bashir's personal touch and responsiveness have left a lasting impression on many clients.

However, some clients have raised concerns about delays and lack of communication regarding refunds for canceled trips, particularly for the Hajj in 2022. Instances of unresponsiveness have also been reported, which undermines the overall customer satisfaction. Despite these issues, many still recommend the agency for its dedicated service and expertise in navigating the complexities of travel to Saudi Arabia.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

VisaEnterprise: Reviews

4.4/5 (174 Reviews)
Ashfaq AHMAD 5 months ago

Fantastic experience: I had the opportunity to engage with Brother Bashir in securing a package for Hajj 2025. He and his team members working at Labayk Hajj and Umrah have always demonstrated a hugh level of professionalism and eldedication in providing all the necessary information to facilitate all those who plan to undertake Hajj and Umrah this year through their relentless and efficient services. Brother Bashir is a very reliable, patient and dedicated person who responds to innumerable queries with a positive demeanor and is ever-willing to help those who seek assistance. May Allah SWT bless his efforts and grant him and his team success in their future endeavors. Jazāk Allāhu Khayran

Mike McClelland 5 months ago

Fantastic experience: Bashir provided expedited service and attention. Much appreciated!

S Jamal 5 months ago

Negative experience: Update Ramadan March 2025 : No Update No money No Response Update October 2023: No update Update September 2023: No update Update August 2023 : Haven’t got any refund yet, they called in June if we want to go with them and if not we get refund after Hajj.It’s been long time of false promises while we paid full amount for 2 people which is not small. Update May 2023 : We still haven’t got any refund. It was promised by end of the year 2022. We were able to book package through Nusuk platform for hajj 2023 but won't be able to fulfil payment as whole hajj saving we had is not refunded by Labbaik. They are not responding to calls/voicemails. Most of People get to do Hajj for just once in a lifetime (now with new platform the chances are very low to none) and can't believe they are not taking this seriously. Update January 2023: We still haven’t got any refund. It was promised by end of the year 2022. After that they are not replying to email communication.Only response we will get hopefully by giving review here. We had paid full amount in June for Hajj 2022 in and later Hajj was lottery system. We still haven’t got refund from labbaik nor they reply to email or messages. They promised 10 day processing like 2 months ago and not replying to message or emails. Very unprofessional service, least they can do is communicate.

Soha Pathan 5 months ago

Negative experience: Update Ramadan March 2025 : No Update No money No Response check their response to this review 2 years ago " they are working on it" Update October 2023: No update Update September 2023: No update Update August 2023 : Haven’t got any refund yet, they called in June if we want to go with them and if not we get refund after Hajj. If you are in same situation (many people are from the reviews) reach out and let’s do it together, it’s been long time of false promises while we paid full amount for 2 people which is not small. Update May 2023 : We still haven’t got any refund. It was promised by end of the year 2022. We were able to book package through Nusuk platform for hajj 2023 but won't be able to fulfil payment as whole hajj saving we had is not refunded by Labbaik. They are not responding to calls/voicemails. Most of People get to do Hajj for just once in a lifetime (now with new platform the chances are very low to none) and can't believe they are not taking this seriously. Update January 2023: We still haven’t got any refund. It was promised by end of the year 2022. After that they are not replying to email communication.Only response we will get hopefully by giving review here. We had paid full amount in June for Hajj 2022 in and later Hajj was lottery system. We still haven’t got refund from labbaik nor they reply to email or messages. They promised 10 day processing like 2 months ago and not replying to message or emails. Very unprofessional service, least they can do is communicate.

VisaEnterprise

We are still working to resolve this issue as its a complicated and never happen in history, please rest sure that your amount will refund to you ASAP, we are working through this.

Malika Shedid 5 months ago

Fantastic experience: I had the privilege to go with brother Bashir to Hajj last year. It was an experience of a lifetime. One of the things brother Bashir had far and beyond is accompanying me to the Jabal Arrahma in Arafat after I insisted on going despite the scorching heat. He understood what that walk meant for me / to experience a history moment and after some hesitation he decided to take me. This will stay with me forever. This year I reached out to him again as I am as helping a friend to register for Hajj. He was again very helpful. His service throughput the registration until the packages purchase is amazing. I have not seen a man with such level of Sabr! He was a very respectful and very knowledgeable. I am glad I was able to secure a Hajj package with him. May Allah give me another chance to do another Hajj or Omra with him.

VisaEnterprise

Jazakum Allah kharan May Allah accept from you You really helped many pilgrims

Khadidiatou D. 6 months ago

Fantastic experience: Do not hesitate to contact the agency, they will provide you with information that will be useful to you!

mumtaz Mohamed 6 months ago

Fantastic experience: My mom used their services and really liked it. They worked fast and efficiently. Got her visa with quickness. Great company!

Chamel Ch 6 months ago

Fantastic experience: I received great service from them, Mr.Bashir is patient and communicative.

Nasrat Barekzay 7 months ago

Fantastic experience: I joined Labayk hajj WhatsApp for the first time. Brother Bashir and the admin group were extremely helpful and amazingly patient. They answered every question even if they were repeated. The Zoom calls were very helpful. They guided everyone to their benefit. I was lost and reaching out to friends, but no one was able to guide me. Brother Bashir and team explained things in simple terms. With grace of Allah, I was able to book my Hajj الحمدلله Brother Bashir and team جزاکم الله خیر

Marc Blanchard 7 months ago

Fantastic experience: Brother Basir is amazing, always caring for his customers. For this year Hajj, his company is offering very competitive and quality pkgs. This is definitely an amazing company to look at for Hajj and Umrah services:)

Safaa Dahche 7 months ago

Fantastic experience: Sheikh Bashir was wonderful and made the experience easy and comfortable. May Allah grant him firdous

Dienabou Sow 7 months ago

Fantastic experience: Great experience. People are available to answer questions and extremely helpful!

Mohamed Farah 7 months ago

Fantastic experience: Labayk Agent answered all my questions and helped me a lot in securing my Hajj package through Nusuk. Their support made the process easy and stress-free. Highly recommended.

abubakar Abubakar 7 months ago

Fantastic experience: Bashir is honest, good services and very patient. Alhamdulillah and Shukren.

Brahim Ould Baba 7 months ago

Fantastic experience: Jaza ALLAH Khairan brother Sheikh Basheer and the rest of the team. Their help with the Nusuk Platform was excellent. I highly recommend Labayk Hajj.

M B 7 months ago

Fantastic experience: They delivered an incredible family visit visa process. It took only 3 days when I received my son's visa. Very professional, sincere and dedicated. I will always contact them for my future visa issues. Thanks, brother Bashir Mustafa

SAM JOE 7 months ago

Fantastic experience: They are very professional and excellent service. I recommend who's looking to visit Saudi Arabia apply through Visaenterprise

Domenica Misale 7 months ago

Fantastic experience: We have relied on Visa Enterprise for visa(s) and attestation of documents numerous times. They are very professional and we highly recommend them

Abderrahmane Membrouk 9 months ago

Fantastic experience: Great experience, very quick and efficient. Visa was done in under a week!

VisaEnterprise

Thank you for your nice note

Abdelwahab Alshawwaf 9 months ago

Fantastic experience: They are committed people to their job, especially Mr. Bashir. They have processed my visa & for my family visas and everything went on time & smoothly. Recently, they processed a family visit visa for my son very fast & I really appreciate it. Again, many thanks are due to Mr. Bashir.

VisaEnterprise

Thank you, Mr, Abdelwahab It worth to mention that when we deal with Global affairs Canada (GAC), post Covid-19, the processing time can take longer that announced by GAC, nowadays it takes about 60 days. Before the Pandemic it uses to be walk in service takes about 10 minutes. We submit any document as soon as we received and we tray to contact the client with any updates. We are committed to establishing and maintaining the highest standard of integrity and customer service and remove the complications, intricacies and unnecessary time delays experienced when dealing with embassies and consulates. we remain steadfast in our business ethic, personalizing and customizing our services according to the clients needs. We are committed to providing a professional, friendly, knowledgeable and high quality service. With respect to our client's privacy, integrity and confidentiality at all times.

Layan Al-Astal 10 months ago

Fantastic experience: Mustafa went above and beyond to ensure that i everything is in order and I do receive the required approval on time!

Shantal Stokes 1 year ago

Fantastic experience: Great experience! Everything was handled very quickly and VisaEnterprise was super personable.

jonathan nelson 1 year ago

Fantastic experience: Superlative service! Very happy with the results of doing business with Bashir Mustafa! Recommended! Jonathan

Mohammed Shaheen 1 year ago

Fantastic experience: Amazing service. Bashir was very professional and provided clear instructions for completing the required documents. Visa was issued in less than 10 business days. Great job

Samir Abdel Rahim 1 year ago

Fantastic experience: Excellent ,trustfully and very fast services , Thank you Bashir you are the best as always

Marwan Al Shayeb 1 year ago

Positive experience: Great experience obtaining a visa. Quick thorough and efficient.

Hasan K. 1 year ago

Fantastic experience: Absolutely incredible experience with VisaEnterprise. I had a very urgent and time sensitive document to process and ship overseas; Mr. Mustafa was extremely efficient, always available, flexible and went above and beyond to cater to my time sensitive needs. Highly recommended!

alexandre sausins 1 year ago

Fantastic experience: Bashir assisted me in obtaining KSA export documents for my cats. I showed up on a whim and 1 day later all documents were signed and ready for pick up. Efficient, friendly service. A good man to work with.

A M 1 year ago

Fantastic experience: Bashir brother recently assisted my family and me with obtaining employment and resident visas for KSA. Despite the lengthy and tedious process, his guidance made it much easier for us. We highly recommend his visa services!

Kareem Mahgoub 1 year ago

Fantastic experience: Visa Enterprise issued Emplyoment Visa for me in KSA. Bashir is very polite and helpful.

Najah Djaafar 1 year ago

Fantastic experience: Très bonne expérience les hôtels sont proches du Haram le service est impeccable tous les employés étaient aux petits soins merci et bonne continuation

Petro Canada Comox 1 year ago

Positive experience: Satisfied!

Dilwar Hassan 1 year ago

Negative experience: Fully satisfied with brother Bashir's professional service during my Hajj experience. Brother bashir relayed information to us as soon as he received from the source he received and guided us accordingly. I commend brother Bashir for Hajj guidance.

Khalid Chaudhry 1 year ago

Negative experience: Chaos from day one. Mismanagement of the highest order. Transportation issues abundant and no planning or coordination in Muzdalfa, Minna and Makkah. Inadequate air conditioning in Minna. Over crowding in Minna tents. Un hygienic bathroom and wazoo facilities. The only good thing was the two hotels in Madina and Makkah. Overall I would not recommend using ITHRAA Al khair or labbayk Hajj Canada as your service providers.

hasan alhaj 1 year ago

Fantastic experience: Very good job Shake Basher is vey helpful knowledgeable and kind , he helps us alot in our journey Overall is good, food,accommodation and arrangements

Mohannad Kafrawi 1 year ago

Fantastic experience: Bashir was very helpful and got my visa smoothly.

Manal Kazi 1 year ago

Fantastic experience: This agent was a referral from a friend of mine in Ottawa. I must say Mr. Bashir was very professional and helpful. He will always pick up your call whenever you have any questions and they usually email back very fast as well. I think if you want to visit the Middle East, you require an agency who knows the details Mr. Bashir and his company is very helpful in this criteria. I would highly recommend using their services and I will definitely be a returning customer. Thank you Mr. Bashir,

Tayyab B 1 year ago

Negative experience: We applied for Hajj 2022, and paid in full. Labbayk informed after us paying money that Govt. changed rules and they cannot take us to Hajj that year. But refused to return the amount by providing one excuse after another. No one there picks up the phone, voicemail is full, and impossible to get hold of anyone. Once after many months, I am able to reach one person, Bashir Mustafa, who gives one date after another. It's been more than a year, still haven't received the money back, they don't seem to care. I don't understand what kind of business they are running. Will never trust this business again. Update: Apr 2024. Still haven't received our money back. It's been 2 years.

Aymane Nouichi 1 year ago

Fantastic experience: Its been a real pleasure to work with VisaEntreprise, the service is fast and efficient and they've been helpful and concise with the documents needed to apply for the visa. I highly recommend them if you live in Ottawa and would certainly seek their services again.

Ahmed Abdul-Gawad 1 year ago

Fantastic experience: Bashir is very knowledgeable and reliable. He got the job done quickly and was able to legalize CAD birth certificates. He also follows up with the couriers to ensure all documents are received timely and accurately.

Nadia SD 1 year ago

Fantastic experience: Masha Allah! I had a very very good experience with brother Bashir. My husband and I rushed into brother Bashir because we needed a visa for Umrah in a very tiny period of time and Alhamdulilah he was able to help us and we got the visa. I definitely recommend Visa enterprises and will reach out to brother Bashir in sha Allah for Hajj when the time arrives in sha Allah

Daoud Hared 1 year ago

Fantastic experience: In my view and my expérience I recommend to deal the VisaEnterprise Company, their Office located in 116 Albert Street suite 405 for business, work, tourist as well as for visit visa for over world wide.

Reshad 1 year ago

Fantastic experience: I am impressed and thankful for the quality of the service and support I received from Mr. Bashir Mustafa. I encountered numerous technical glitches (i.e: uploading personal my picture, unable to top up my Ewallet, etc..) along the way on the Nusuk platform. Most importantly, when the short window on the Nusuk platform was opened to secure the Hajj package, I did not have sufficient funds in my Ewallet due to the inability to top it up for weeks on Nusuk due to technical difficulties. I sank into despair as I thought my plan to insha Allah go for Hajj this year had been derailed. I reached out to Mr. Bashir, and he scrambled with his contacts in Saudi Arabia to find an alternative package. He personally phoned me over the weekend and organized a conference a call with a representative in Saudi Arabia to ensure my booking for the Ithraa Al Khair package is confirmed. Furthermore, the timelines for the various activities on Nusuk were a moving target. Mr. Bashir kept all the pilgrims apprised of any updates and deadlines in a timely fashion through the WhatsApp private group. May Allah reward Mr. Bashir and his team for all their efforts Jazakallah khair Rashad

Ayman Ali 1 year ago

Fantastic experience: Bashir, he is really professional, get my visa within one day Thanks very much, Visaenterprise is your trusted pathway to saudi arabia visa

Ferosnow95 1 year ago

Fantastic experience: Had a positive time working with them for my Saudi Visa needs, Professional conduct and good people all around!

Omar G 1 year ago

Fantastic experience: ما شاء الله تبارك الله الاخ بشير قمة في الاحترام والاحترافية

Mohamed Marikar 1 year ago

Positive experience: We are happy with the secure registration process for Hajj. Labayk Hajj registered me and my wife in Nusuk and secured a package for us. The secured registration process is less stress full for the Hujjaj. Thank you Brother Bashir for all you help in getting us a package. We are looking forward to performing our Hajj with your team

Ziyad Khan 1 year ago

Fantastic experience: Booking our Hajj package with Bashir was the best decision we ever made. He was very professional through out the process and communicated regularly to keep us up to date on what was happening. Highly recommend booking your next package with Bashir and his team.

VisaEnterprise

My beloved young brother Ziyad You're very welcome! We are glad to hear that you had a positive experience, and we appreciate your kind words. Word of mouth indeed plays a significant role, and we are sure your feedback will be valuable to others considering our Hajj and Umarh services. If you ever need assistance or have any questions in the future, feel free to reach out. may Allah bless you and your family. We look forward to serving you again soon!

Mohammad Sajid 1 year ago

Fantastic experience: Great people with very postive mind set. Always willing to help.

VisaEnterprise

My dear Brother Muhammad You're very welcome! We are glad to hear that you had a positive experience, and we appreciate your kind words. Word of mouth indeed plays a significant role, and we are sure your feedback will be valuable to others considering our Hajj and Umarh services. If you ever need assistance or have any questions in the future, feel free to reach out. May Allah bless you and give you a hajj mobroor We look forward to serving you again soon!

Elvir 1 year ago

Fantastic experience: This was my first experience, and it is excellent. Founding process on Nusuk platform for Hajj application very confusing, demanding, difficult and time consuming I decide to use Labaykhajj and brother Bashir service for my hajj 2024 application. Reading his web site where I found ALL information including package that I want made me very comfortable to use his service for my hajj application. From the beginning process was clear and smooth, same as described on website. Brother Bashir and his team took all my worries and thinkings of my hajj bookings. They did an excellent job thru whole process. I need to say that I am very thankful and grateful for brother Bashir. JazakAllah. Elvir Ljeti

VisaEnterprise

Congratulation for Hajj application, our beloved Elvir. You're very welcome! We are glad to hear that you had a positive experience, and we appreciate your kind words. Word of mouth indeed plays a significant role, and we are sure your feedback will be valuable to others considering our Hajj and Umarh services. If you ever need assistance or have any questions in the future, feel free to reach out. May Allah accept your Hajj and reword you the highest place in Pradise. We look forward to serving you again soon!

Zarin Jhungeer 1 year ago

Fantastic experience: My first time applying to Hajj with brother Bashir and I was always kept informed and reassured. I am not well versed in the complicated parts of technology, especially payements, but Labak Hajj took care of all my worries. They were very helpful and I was always able to reach out personally. I would definitely recommend them to any person looking to go to Hajj.

VisaEnterprise

Sister Zarin You're very welcome! We are glad to hear that you had a positive experience, and we appreciate your kind words. Word of mouth indeed plays a significant role, and we are sure your feedback will be valuable to others considering our Hajj and Umarh services.May Allah reward yo, If you ever need assistance or have any questions in the future, feel free to reach out. We look forward to serving you again soon!

Yamin Ghulam Nabi 1 year ago

Fantastic experience: Jazakallah khairn shaikh for your help and saving me from the all the hassle with Nusuk making the process so easy . May Allah swt put more BARAKat in your health and wealth

Amir Paracha 1 year ago

Fantastic experience: I had an excellent experience in our family application for Hajj 2024 with Labaykhajj and with brother Bashir specifically.

Mohamed Elwetidi 1 year ago

Fantastic experience: I had a great experience with Labayk hajj and with brother Bashir specifically, it is my first time to apply for hajj and Labayk hajj did all the steps on behalf of my side starting from creating account on Nusuk till purchasing package I picked. Brother Bashir is a great person to deal with, always send updates and always tried to calm us during the stressful application process. Jazakom Allah Khairan Mohamed

Michael Grant 1 year ago

Fantastic experience: Very professional and transparent service. Bashir was tremendously helpful. A stress-free process!

Moosab 1 year ago

Fantastic experience: I have been dealing with VisaEnterprise the last 3 years. I got nothing but Excellent service every time, brother Bashier knows what he’s doing and always keep you posted with your application. I highly recommend this place!!!

SA 1 year ago

Fantastic experience: Our hajj application process went smoothly with the help of Brother Bashir. He was professional and provided timely updates and notifications. He also managed the nusuk accounts on our behalf and we didn’t have to deal with all the IT issues ourselves. Thank you Brother Bashir for all your help and efforts, much appreciated!

Yasmina Zid 1 year ago

Fantastic experience: Mon expérience avec Labayk Hajj pour le pèlerinage à été excellente dès le premier jour. Leur site internet est bien présenté et donne des indications claires.J’ai été bien prise en charge durant tour le processus de l’inscription sur la plate-forme Nusuk j’usqu’a l’achat de mon package. Je voudrais remercier spécialement Hajj Bachir pour sa disponibilité à répondre à mes questions, pour son interaction positive et la clarté de sa communication. Je recommande fortement Labayk Hajj pour les futurs candidats au hajj , ils y trouveront un excellent service.

Mouhamadou Cissé 1 year ago

Fantastic experience: Assalamou aleykoum J'ai une belle expérience avec Labayka Hajj. Les responsables de Labayka hajj sont très professionnels. Cest une équipe courtoise qui aide les frères et soeurs à accomplir le Hajj ou le Omra sans difficultés. Avec les nouveaux changements sur le hajj apportés par le ministère saoudien du Hajj, il est très difficile pour les nords américains de trouver des places via la plate-forme Nusuk. Labayka hajj aide et accompagne toutes les personnes canadiennes qui veulent accomplir le hajj dans toutes les étapes. Ils offrent aussi des ateliers et une documentation pour la préparation spirituelle du hajj et du oumra. Leur partenaire saoudien est l'un des meilleurs fournisseurs de services désignés par le ministère du hajj de l'Arabie Saoudite. Je vous le recommande fortement. Vous allez être satisfait Insha Allah.

Mohamed Arruj 1 year ago

Fantastic experience: JazaakAllah Khair and thank you labayk hajj and brother Sh Bashir for the help and providing us excellent 5* service to me in my recent experience dealing with Nusuk to book my Hajj package . Right from the beginning the process was so smooth of booking and very efficient and prompt. It was difficult for me in my busy Doctor's life to do arrangements and stay behind the screen for hours waiting for my turn to book my package especially with all glitches that everyone did experience with Nusuk platform, however brother Bashir did sacrifice his time to deal with Nusuk in order for me to get the package that I wished for. Stay tuned, and I will post another review reflecting my experience after embarking on my hajj journey this year 2024 InshAllah Disclaimer: I have NO relational, financial, competitive, and confidential conflict of interests what so ever and Allah is the witness for my words

Ziyad E 1 year ago

Fantastic experience: I had an excellent experience in my application for Hajj 2024 with Labaykhajj and with brother Bashir specifically. I first applied with the company in June 2023. Since covid the ministry of Hajj has changed how they handle applications and they now rely on a system called Nusuk. I honestly found the new application process confusing but brother Bashir and his team took care of everything from handling my VISA to registering me in Nusuk to processing my payment and finally to securing my Hajj package. Below is a more detailed account of my experience for those who want more information. At first me and my other fellow applicants were added to a WhatsApp group chat on November 20th. From the start brother Bashir kept us updated regarding any new developments. He explained exactly how Labaykahjj processes your application, who our service provider would be (it was Ithraa Al Khair this year), and hosted educational zoom meetings explaining to us what we could expect as applicants in the upcoming weeks. Brother Bashir kept us informed every step of the way especially towards the end (mid to late February) when the packages began releasing and the process started speeding up. He explained exactly how the Hajj ministry would be conducting the sale of the packages and gave us advice on the best ways to maximize our chances of securing a spot. I know that applying for Hajj can be stressful. It is tremendously competitive and expensive in Canada (there was not a single package less than $22,000 this year and Canada's quota was around 1,500 when the total amount of applicants was well over 10,000). Our last zoom meeting was very touching as the sheikh reminded us that no one can escape what was written for them and to make lots of dua and that we would receive a reward regardless because of our intention. All this to say I am very grateful for brother Bashir and his team and all the effort they put in for us this year. They did an excellent job facilitating the whole process.

Magdi Zumrawi 1 year ago

Fantastic experience: من افضل الوكالات التي تعاملت معها تتميز بالجودة و المصداقية وحسن التعامل مع العملاء والشكر الجزيل للاخ مصطفي علي حسن تعاونه

Teddy Natanegara 1 year ago

Negative experience: Our money from the 2022 Hajj registration has not been refunded despite their claim to have successfully organized Hajj and Umrah in 2023. Be aware of this travel!

Moheb Ashour 1 year ago

Fantastic experience: It was an amazing experience. Everything was going smoothly and organized, and may Allah be blessed with everyone's wishes and prayers. Thank you, brother Bashir.

Shiraz Ahmed 1 year ago

Fantastic experience: Had the pleasure of dealing with brother Bashir. He was professional, efficient and provided clear guidance and quick processing for Umrah visa. Their commitment to customer satisfaction, transparent communication, and overall excellent service make them highly recommended.

S H 1 year ago

Fantastic experience: I give VisaEnterprise and Bashir a 5-star review! Bashir provided excellent and prompt service. I'm from Calgary, and I chose his service not only for the great pricing but also for the top-notch service. I highly recommend him for anyone seeking speedy and professional services.

Steep Hunger 1 year ago

Fantastic experience: A big thank you to VisaEnterprise for their dedication & professionalism. Always available to answer any questions and complete tasks efficiently. I highly recommend VisaEnterprise Thank you!

Mohamed Babiker 1 year ago

Fantastic experience: I have been using this service for 3 years. They are reliable and efficient, I always get my documents back at least a week before my flight.

sam 1 year ago

Fantastic experience: My brother Bashir was very welcoming it was good to know him as person and i recommend to come to his office to apply for Saudi visa

Aldiouma Ka 1 year ago

Fantastic experience: Je suis très contente de cette compagnie LABAYKHAJJ qui m'a permis d'être HAJJA aujourd'hui . Un grand mérci particulièrement à Bachir Mustafa qui a bien géré et qui était là toujours pour aider et à bien accompli la tâche avec succès. Je vais recommander des personnes avec LABAYKHAJJ avec plaisir.

Babar Zaman 1 year ago

Fantastic experience: I recently had the pleasure of working with Visa Enterprise Ottawa for the processing of my business visa for KSA, and I am beyond impressed with the level of professionalism, efficiency, and personalized service I received. From the moment I contacted Visa Enterprise, they demonstrated a deep understanding of the visa application process, providing me with clear guidance and valuable insights. The expertise of their team was evident, and they took the time to address all my concerns, ensuring that I felt confident and well-informed throughout the entire process. What stood out to me the most was the personalized attention I received. Mr. Bashir not only provided a comprehensive overview of the required documentation but also assisted me in preparing my application. The communication with Mr. Bashir was excellent. I would wholeheartedly recommend Visa Enterprise Ottawa and Mr. Bashir to anyone in need of visa processing services. Their commitment to excellence, attention to detail, and client-focused approach make them a standout choice. Working with Mr. Bashir was not just a visa processing service; it was a partnership that made the entire experience seamless and stress-free. I am grateful for their expertise and look forward to engaging their services for my future travel needs.

Tarek Doghmosh 1 year ago

Fantastic experience: From the moment I stepped into your office, I was greeted with professionalism and warmth. Bro Bashir was not only knowledgeable but also incredibly patient, addressing all my queries and concerns with clarity and expertise. His guidance made what could have been a daunting process remarkably smooth and manageable. Moreover, the efficiency with which my application was handled was truly commendable. The timely updates and prompt responses to my inquiries reflected a high level of dedication and commitment to customer satisfaction.

Yaser Radwan 1 year ago

Fantastic experience: Great service

Sofiane Boudiaf 1 year ago

Negative experience: Cette compagnie nous a promis un voyage à la Mecque pour accomplir le hadj. Son président nous a pressé de payer rapidement parce que les places étaient limitées Chose faite , après avoir reçu notre chèque, il nous a dit qu’il y a un problème avec la nouvelle procédure de réservation établie par les autorités du pays (Arabie Saoudite ), et qu’il avait déjà versé notre argent (toutes nos économies) dans je ne sais quoi , et qu’il attend que les autorités saoudiennes le rembourse . Depuis ce temps là (deux années), je l’appelle régulièrement, il ne répond pas à mes appels , il m’envoie des textos pour me dire de patienter et qu’il nous payerai après telle ou telle date, sans jamais respecter les délais promis. Nous attendons toujours notre dû. cette compagnie nous a causé beaucoup de tort, et j’espère que d’autres personnes ne revivent pas cette mauvaise expérience .

Nadjla Kadri 1 year ago

Negative experience: Nous avons été escroqués par cette entreprise ( Labayk hajj de visa enterprise).On nous a poussé à payer rapidement les frais de hajj (2022), avant de nous dire que le voyage a été annulé. Nous attendons toujours le remboursement, alors qu’il était question de quelques semaines…On ne répond pas à nos appels, hormis quelques messages non personnalisés ayant cessé depuis déjà quelques mois.

Aziz Rahman 1 year ago

Fantastic experience: Polite, attentive, efficient and fast service. A very enjoyable and satisfying experience. Thank you Bashir for his presence. Customer service exceeds my expectations. I highly recommend.

VisaEnterprise

Thank you so much Aziz we wish you a safe travel . We are committed to establishing and maintaining the highest standard of integrity and customer service and remove the complications, intricacies and unnecessary time delays experienced when dealing with embassies and consulates. we remain steadfast in our business ethic, personalizing and customizing our services according to the clients needs. We are committed to providing a professional, friendly, knowledgeable and high quality service. With respect to our client's privacy, integrity and confidentiality at all times.

Moe Abou 1 year ago

Fantastic experience: Kudos to Visa Enterprise for the outstanding service. A special thanks to brother Bashir for his guidance and assistance, from handling the paperwork for my mother family visa

Fred Scuttle 1 year ago

Negative experience: Labayk Hajj excels at one thing and one thing only: swiftly pocketing your payment. Don't be fooled by their promises and flashy website. When it comes to accountability, Labayk Hajj conveniently shifts the blame to their Saudi Arabian business partner as Mr. Bashir, the owner of the company, told me at 2023 Hajj. I was one of those people who suffered through this unnecessary mess caused by Labayak Hajj. It's a perplexing situation where customers pay Labayk Hajj for a Hajj package, yet Labayk Hajj offers no assurance of securing or even checking accommodations in Mina and Arafah. When inevitable mishaps occur, Labayk Hajj simply washes their hands of the matter, leaving you to grapple with the Ministry of Hajj and Umrah and a Saudi Arabian company that do not communicate in English. Also, Labayk Hajj overbooks accomodations in Makkah. One person told me that they paid for a quad room (for 4 people), but Labayk Hajj put an extra person in the room without their permission at the Holiday Inn in Makkah. In essence, Labayk Hajj is utterly and unequivocally INEFFECTIVE. -'Ali'

VisaEnterprise

Dear Fred Thank you for your feedback, however any applicant must understand that how is Hajj work and what the new system and responsibility that Ministry of Hajj put in place snice hajj 2022, 2023 and after, main change that the service PROVIDER is a Saudi companies, Canadian company has only religious' guidance 8. Who is responsible for land service during Hajj? Since The Ministry of Hajj & Umrah has changed the old system of Hajj, and introduced a new system The Saudi authorized company is the body that is completely responsible for all services for its pilgrims, that include: hajj visa, flight ticket, land transportation in Saudi Arabia, hotel & tent for accommodation, food, and so on. The Hajj visa will be issued after you fully paid for your Hajj package. 9. What is the responsibility of the Canadian agency? Canadian agency since Hajj 2023 became responsible for religious affaires of your hajj group, educational, spiritual, performance of your hajj rituals. Labaykhajj, group leaders/Imams assume no liability whatsoever for the services during Hajj as this is the responsibility of the Ministry of Hajj and the Saudi Hajj company (the sponsor) as they are the exclusive Hajj service provider. 10. What is the advantage of applying through LabaykHajj for Hajj? • You may register with Labaykhajj, and Labaykhajj will book your Hajj package completely on your behalf, through our expert team in Nusuk B2C system. (Labaykhajj booked and served over 300 spots in Hajj 2023) • (Smart technique): Smart, secure and hassle-free booking, that will allow the applicant to relax and be served by an expert team in the B2C system. Payment will be processed and handled by our team in Saudi Arabia, in order to ensure accuracy, efficiency, time sensitivity and a successful outcome. • LabaykHajj – Imams and group leaders are to ensure that your Hajj rituals are performed according to the Sunnah of the Prophet Muhammad (PBUH), and that you obtain a “Hajj Mabroor”. We are also here to advise you how to minimize the difficulties that pilgrims will face during the Hajj trip as much as we can.

Harsh Rajoria 2 years ago

Negative experience: Visa Enterprise received my passport for issuing a Saudi family visit visa on June 12th and Mr. Bashir said on the 13th that “they had submitted my passport to the embassy” and on a separate phone call also said, “they send passports as soon as they receive them.” These were both lies as we found out that they had kept my passport for 3.5 weeks at their office and hadn’t even submitted it to the embassy. On top of that, they did not pick up any phone calls or emails for all the 3 weeks (even though eid holidays are only 5 days long). So, they not only lied to me but also have zero communication throughout the whole process. It took me more than 4 weeks to receive my passport back for a process that should have been done within a week. I suspect it would have taken even longer but I somehow managed to take up the issue up to a senior official at the consular office in the Saudi embassy in Ottawa along with being prepared to file a police report for stolen/missing passport. This process has caused an unreasonable amount of stress especially because they do not communicate or respond to phone calls and emails at all and ruined travel plans for me to visit my family in Saudi. I, of course, have all evidence of email communication and interactions with this company which clearly shows the apathy with which they treated my application.

Ibrahim 2 years ago

Positive experience: Overall, it was a great experience for Ramadan umrah. Brother Bashir was a very helpful and knowledgeable guide. The only concern was communication on the number of days we would be in Medina. We thought it was 3, but it was 2.

Ahmed Boukarabila 2 years ago

Negative experience: I applied for a umrah visa for my wife 2 months ago and I payed 575$ for the application but I still have no response about the application despite calling and leaving messages. To be honest I feel I got scammed with this agency. They can just tell me sorry the application is taking too long and you have to wait I will accept it but no they just decided to not respond at all.

Hakim B 2 years ago

Fantastic experience: Great service provided by Entreprise Company. A big shout-out to brother Bashir from paperwork to our Omra!!!!! Always available to guide and assist. 5 stars hotels in Mecca and Madina.

Super Oscar 2 years ago

Fantastic experience: Had amazing experience in umrah with brother Bashir!!! Very good service and an amazing team overall!!!

Nawal Nawal 2 years ago

Fantastic experience: Service courtois, attentionné, efficace et rapide. Expérience très agréable et satisfaisante. Merci à Bashir pour sa disponibilité. Service à la clientèle au delà de mes attentes. Je recommande fortement.

Hassan albayati 2 years ago

Fantastic experience: My experience with VisaEnterprise was amazing!! I would recommend them for anybody that’s looking to get a visa, or go for a umrah. honest people, professional just overall a great company to go with!!

Bolanle Badmus 2 years ago

Fantastic experience: I had a great experience for the most part. Brother Bashir went above and beyond to ensure everything went smoothly. He’s the real MVP!

Abdul Jam 2 years ago

Fantastic experience: Highly recommend Visa Enterprise. We all had an amazing time at Umrah with brother Bashir.

Bored Immigrant 2 years ago

Positive experience: We used them for umrah visa. Giving three stars because ultimately we got the visa. Taking away two starts because of the lack of communication and misrepresentation in the visa application. If you are Canadian passport holder you can just apply online and get the visa yourself if you are not Canadian passport holder your application gets sent to your home country’s Saudi embassy and so using a Canadian agency was of no benefit. Moreover my visa was delayed and they stopped receiving my calls and responding to my emails instead of clearly communicating with us. I went online and found out they put down my occupation as unemployed and didn’t put me down as my wife’s mahram which is probably why mine got delayed for further scrutiny. If you are not Canadian passport holder you can probably get the umrah visa from your home country as everything is online now and the visa is not even stamped on your passport and they don’t need you to submit the physical passport anymore.

Stephan Trembley 2 years ago

Negative experience: Terrible service

Rehan Khan 2 years ago

Negative experience: If you scroll down, youll noticed im not the only one who is having trouble getting their refund for Hajj 2022. Its a WHOLE YEAR LATER and my father has still not received a refund or any sort of communication. I luckily got in touch with someone and he said to send an email, and call back the next day. Ive been calling everyday for 15 days and he does not pick up my calls, sent them an email, and FB Message but no sort of communication has been received. So my last resort is to come here to get their attention. Not sure what kind of business these people are running but I would recommend you take your hard earned money else where unless you want to get scammed. Now that I got their attention, lets hear their excuse...

Rajneesh Upadhyay 2 years ago

Fantastic experience: Thank you sir for solving the my problem, They’re professional and considering problems what you report them. Thank you

รอดี ปิยะสืน 2 years ago

Fantastic experience: I have received a fast and friendly service. Bashir helped me with better option than my original plan.

Anouar Elhancha 2 years ago

Fantastic experience: Bashir is very experienced with Saudi visa procedures and he answered all my questions. The process was swift and flawless.

Abla C 2 years ago

Fantastic experience: Alhamdulillahh labaykhajj was the best Maashaallahh.

Safoora Siddiqui 2 years ago

Fantastic experience: Brother Bashir provided very clear instructions . He is very knowledgable about the umrah visa process and helped us avoid some potential roadblocks. I was blown away by how fast my umrah visa was processed - I got it within few hours after we contacted Labbaik Travel. Highly recommended.

Salah Hmaidan 2 years ago

Fantastic experience: Professional, helpful, and very polite.

VisaEnterprise

hank so much Salah It has been our sincere pleasure serving you, we wish you the best in your new position in Saudi Arabia we pray that you will have the best work experience and in live habibi, may Allah protect you

Tyler Sclodnick 2 years ago

Fantastic experience: We had a great experience with VisaEnterprise. Got all our documents back in a timely manner.

VisaEnterprise

Thank so much Tyler, It has been our sincere pleasure serving you, we wish you the best in your business trip

Manaal M 2 years ago

Positive experience: Overall good experience. They were fast and efficient in processing my Visa and very helpful throughout the process. They are more expensive compared to some other places but very straightforward and get the job done in time. I'd go again.

VisaEnterprise

Asallamu alikum Manaal, Thank so much , It has been our sincere pleasure serving you, we wish you the best in your family visit and Umrah for sure

moiz ahmed 2 years ago

Fantastic experience: Wonderful and prompt service provided by Bashir at Visa Enterprise. He effectively helped with all requirements during a business visa application process with the Saudi Embassy. Thanks again Bashir

VisaEnterprise

Thank so much My Brother Moiz, It has been our sincere pleasure serving you, we wish you the best in your business trip and Umrah please Pray for us.

lubna farooqi 2 years ago

Negative experience: We made the payment for hajj 2022 which didnt work out. We have been waiting for refund for ever. We were promised mid Oct at last contact. Still no word and no response over the phone

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