Voyages CAA-Québec
Information about Voyages CAA-Québec
J7H 1M9, Boisbriand
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-18h
- friday: 9h-17h
- saturday: (closed)
The CAA-Quebec Travel Centre in Boisbriand offers a full range of services to travellers, whether members or not, including a travel boutique. Planning a cruise, a Sun getaway, a Disney vacation or a group tour in Europe? Let our counsellors guide you and help you plan your dream trip. The following services are also available: passport photos, visas, International Driving Permit, car rental and travel insurance. CAA-Quebec members enjoy exclusive benefits and can also change their membership option, purchase attraction tickets, and obtain travel literature at the centre. CAA-Quebec Travel: comprehensive travel solutions!
Our comment from TraTraTravel about Voyages CAA-Québec:
Voyages CAA-Québec is recognized for its efficient and friendly service, making it a convenient choice for obtaining essential travel documents such as international driver's licenses and passports. Many visitors appreciate the quick turnaround times and the friendly staff, who are dedicated to assisting travelers with their needs. The store features a variety of travel accessories, from backpacks to luggage, ensuring you have everything necessary for your journey.
While most experiences are positive, some visitors have mentioned long wait times when trying to reach customer service by phone, and a few have expressed disappointment with the assistance received regarding specific inquiries. However, the overall sentiment highlights a strong commitment to customer satisfaction and knowledgeable advice.
Voyages CAA-Québec: Reviews
Fantastic experience: For international driver's license, fast service. Passport photos too! Small inventory of suitcases, travel books, backpacks, and fanny packs for tourism...
We are delighted that your experience met your expectations. On behalf of the entire CAA-Québec team, thank you for your glowing review of our travel agency.
Negative experience: Comment on the phone service!! It is so painful to call CAA Travel! Impossible to reach the reception, the message points us to a book. I wasn't even trying to reach an advisor, just the reception. It feels like I was calling to reach the Prime Minister. Appalling service.
We are sorry about the situation you are describing. If you still need assistance, we invite you to contact our travel center at 1-844-869-2439. An agent will be able to assist you with your request.
Fantastic experience: Very convenient for getting the international passport. Less crowded than the Laval branch.
Fantastic experience: Camille was very efficient!! Thank you for everything.
We are delighted that your experience met your expectations. On behalf of the entire CAA-Québec team, thank you for your glowing review of our travel agency.
Fantastic experience: Very good service, we purchased a membership for the roadside assistance, the young girl explained our purchase very well.
Fantastic experience: Perfect service. Thank you very much.
Fantastic experience: Nice people and very helpful.
Fantastic experience: Very good service
Fantastic experience: Beautiful discovery full of items to buy to facilitate travel. Bags, backpacks, suitcase cases, etc.
Fantastic experience: Pleasant, professional, and efficient. Thank you.
Fantastic experience: Staff very Kind and helpful Great store
Positive experience: Excellent service for an international permit. Quality advice for my upcoming trip. Very large selection of items of all kinds.
Fantastic experience: Quick and courteous service!
Fantastic experience: Good service
Fantastic experience: Fast and efficient.
Fantastic experience: My agency in Boisbriand and Laval. Very good service. Lots of interesting products for travel.
Fantastic experience: Super good information
Fantastic experience: Good service
Positive experience: 45$ for an international permit is very expensive for taking a photo and filling out a paper, I was there for 10 minutes.
Negative experience: For a simple question regarding CAA, at 5:01 PM, the employee of the Boisbriand branch tells me to come back tomorrow because they were closed even though the door was unlocked. Not a strong response.
Fantastic experience: Great service..
Fantastic experience: Everything for the trip. Very good place, excellent courteous service. Extra service for the international permit.
Fantastic experience: Good for the international driving license.
Fantastic experience: Impeccable service - international driver's license
Positive experience: Phone call, quite a long wait but good answers
Positive experience: Not that good a price?
Negative experience: Terrible service. No one to help you. Pathetic.
Fantastic experience: very good service
Fantastic experience: Good advice
Negative experience: Very kind saleswoman, but as soon as there is a problem, CAA is not responsible for anything.
Fantastic experience: Super service with a smile, thank you!
Thank you for taking the time to point that out, Mrs. Dion. We look forward to serving you again... with a smile!
Fantastic experience: Really helpful people, a lot for stuff for your trips, great overall experience!
Positive experience: Excellent service & advice for a week spent in Mexico. Thank you to Chantale & the team!
Fantastic experience: Very good
Fantastic experience: Quick friendly service.
Positive experience: Very good customer service
Positive experience: Convenient service for travel
Positive experience: Good information overall
Fantastic experience: Very good service
Positive experience: Good
Positive experience: Good travel advice.
Thank you Mr. Bélanger for taking the time to share your experience. If you have any suggestions to help us improve our service, please do not hesitate to let us know by calling 1 800 686-9243. Have a great rest of your day!
Fantastic experience: Very good service for travelers. You need to be members. Lots of travel accessories, clothing, bags, suitcases, etc.
Thank you for sharing your feedback on our services. We are delighted to have been able to assist you. Our travel services are available to everyone, but as a member, you receive exclusive benefits. Have a great day!
Fantastic experience: Hello, I spoke with Mrs. Amélie Robert, she gave me only good advice, she is conscientious, professional, and charming on the phone.
Thank you for your kind words, Mr. Charbonneau. Looking forward to being able to help you again!
Fantastic experience: Great place for travel documents. They work fast and get things done. The product selection is also great
Negative experience: Very disappointed. Thought we would get good help and support for our trip to Mexico but I guess we weren't important enough or would not spend enough as person would not call back fast enough and had to go elsewhere to get out trip
Hello. We are truly sorry that you did not have a great experience with our services. We invite you to communicate with our contact center at 1-800-686-9243 to give us more details about your experience, so we can do the appropriate follow ups. Thank you!
Fantastic experience: Very nice all-in-one shop for travel. Excellent service and savvy advice. I highly recommend it!!
Hello Mr. Pepper. Thank you for taking the time to share your experience with our services. Have a nice day!
Fantastic experience: Exc
Positive experience: Correct
Hello Mr. Lefebvre. We are sorry that your experience with our services was not to your liking. Please feel free to share your suggestions with us to help us improve our service. Thank you and have a nice day!
Fantastic experience: Great team! I went there for passport photos for my 5 children. I received plenty of advice for our future trip without even asking for it. I will go back to book our trip.
Hello Mrs. Lambert. Thank you for your kind words. We are glad that you enjoyed our services. Our clients are a priority, so we do our best to serve them well. Thank you again. Have a great day!
Positive experience: Average service, I recommend another travel agency!
Hello, We are sorry that you did not enjoy your experience with our travel agency. Could you please reach out to us to let us know what you found unsatisfactory? We can then take the appropriate follow-up actions. Thank you in advance.
Fantastic experience: Very good customer service. The advisors know the travel industry well.
Fantastic experience: Good service
Fantastic experience: Very good service for travel finds.
Negative experience: Did not find what I was looking for ..
Fantastic experience: Friendly and helpful staff
Positive experience: Good service
Fantastic experience: Friendly and courteous staff. Always available to advise us. Very good service. I always come back.
Thank you very much for your kind words, Mrs. Migneault! Looking forward to it!
Fantastic experience: Excellent and quick service. I got my International Driver's Permit done at this location and it took no more than 15 minutes. Thanks!
Positive experience: Number one service and the breakfasts are excellent
Positive experience: Good service.
Thank you very much for taking a moment to evaluate our services. The CAA-Québec team works hard to provide the best possible service. Feedback like yours is a highly appreciated mark of encouragement for our team. Thank you again!
Positive experience: When you go on a trip and you are missing something!
Negative experience: The welcome is excellent... however, do not ask questions to the person in charge of issuing the international driving permit, despite the nearly $40.00 fee for a simple translation, she is not very willing to provide additional information while displaying a silly air... and on top of that, you are the problem....
Fantastic experience: Nice welcome! There is everything for the trip. A visit is a must!
Positive experience: Good selection of travel items
Fantastic experience: Travel CAA Quebec
Positive experience: It was okay, good courteous and professional service, and you can also find several travel accessories.
We are glad to hear that our services met your expectations and we would like to thank you for your positive review of our travel agency.
Positive experience: Very good customer service.
Positive experience: Welcoming
Positive experience: Super efficient service Martine that Wow!
Fantastic experience: Everything for traveling International driver licence
Fantastic experience: Small but the selection of travel products is impressive. I've always found what I wanted quickly. The team is nice and no aggressive salespeople.
Positive experience: A bit expensive but practical choices if you're in a hurry. It's something to consider when planning a long trip.
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