Vacances SellOff
Information about Vacances SellOff
Opening hours
- sunday: 11h-17h
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 9h-17h
SellOffVacations is a full service Travel Agency that can find you deals and upgrades that knock your socks off! You can reach your local store during the business hours posted. If you require assistance outside of those hours our Call Centre (1-877-735-5633) is available Monday through Friday 8AM to 9PM Eastern Time, Saturdays 9am to 6pm Eastern and Sundays 12pm to 5pm Eastern time.
SellOffVacations est une agence de voyage à service complet. Vous pouvez rejoindre votre magasin local pendant les heures d'ouverture affichées. Si vous avez besoin d'assistance en dehors de ces heures, notre centre d'appels (1-877-735-5633) est disponible du lundi au vendredi de 8 h à 21 h, heure de l'Est, le samedi de 9 h à 18 h, heure de l'Est.
Our comment from TraTraTravel about Vacances SellOff:
Vacances SellOff is a leading travel agency in Canada, renowned for its exceptional customer service, particularly through its dedicated agents like Breanne Kelly and Carim Pierre. Customers have praised their expertise, professionalism, and the seamless booking process, consistently noting how these agents go above and beyond to ensure a memorable vacation experience. Here are some of the highlights from user testimonials:
- Personalized Service: Many clients report personalized attention, with agents providing tailored recommendations and staying in touch throughout the vacation process.
- Knowledgeable Agents: Feedback highlights Breanne and Carim as knowledgeable and patient, always ready to address inquiries and offer valuable insight.
- Exceptional Planning: Clients have shared stories of successful booking experiences for complex travel needs, where agents provided multiple solutions and ensured all details were taken care of.
However, it's worth noting that there have been some concerns regarding communication challenges and service consistency at certain locations. Nevertheless, the overwhelming sentiment from customers is one of satisfaction and gratitude for the excellent service received. Many are eager to return for future bookings, thanks to the incredible support from agents like Breanne and Carim. Vacances SellOff remains a top choice for those seeking a reliable and friendly travel agency.
Vacances SellOff: Reviews
Fantastic experience: Breanne Kelly at Selloffvacations was a pleasure to deal with and made the booking of our vacation easy and painless. She was knowledgeable and professional. Our vacation was more than we expected and a great getaway. We hope to feal with her again in the near future. Good job !
Fantastic experience: My wife and I dealt with Breanne Kelly who was awesome to work with. She was extremely kind, knowledgeable, and patient. We highly recommend her to anyone planning a vacation.
Thank you so much for the wonderful review! We're thrilled to hear that you and your wife had such a great experience working with Breanne. Her kindness, knowledge, and dedication truly shine through! We’ll be sure to pass along your kind words — and we can’t wait to help you plan your next getaway! ✈️
Fantastic experience: Breanne was amazing to book our vacation with. She talked us through the process of booking with SellOffVacations and was very quick to respond to any questions we had. She followed up with us to make sure we were having a great time during our vacation. I highly recommend her and SellOffVacation to book travel with. We will definitely be booking our next trip with her.
Fantastic experience: Thanks to Breanne's help our family was able to organize and plan an amazing and memorable Mexico holiday. Breanne was very helpful, available, knowledgeable and enthusiastic in helping us sort out the logistics and details of our trip. Thanks again for your help Breanne, our family had a great time.
Fantastic experience: Breanne did a fantastic job, quick, professional and on top of everything the whole way through. Would recoommend her in a heart beat. Thanks for all your work!!
Fantastic experience: I had the pleasure of dealing with Breanne at Selloff. She was absolutely wonderful and I honestly couldn’t have asked for a better experience. From the very beginning, she was attentive, organized, and easy to work with. She found the perfect resort, arranged all the details, and even provided several additional options when I had a last minute potential change of mind. Everything with my trip went off without a hitch. Breanne made the entire process effortless, and I’ll 100% be reaching out to her for my next getaway. Highly, highly recommend!
Fantastic experience: Breanne was such a pleasure to work with. She answered all my questions and even gave me some tips. She is the best. Thanks Breanne- Shieka Joseph
Fantastic experience: Thank you to Breanne Kelly. Great agent and knows her stuff. Very knowledgeable and helpful. She will be my travel agent moving forward. Thank you again
Fantastic experience: Thank you to Breanne Kelly from Sell off vacations for helping us book our trip to Punta Cana. She made the whole process seamless and effortless. :)
Fantastic experience: Had a great experience with my agent, Breanne. She was patient with me through the process after my constant changing of dates, and questions. Once I arrived in Jamaica, I could not have been happier. Thank you Breanne!
Fantastic experience: It was great to make a last minute travel deal to Cancun with Breanne Kelly at Sell Off Vacations. She answered every question we had and pointed out some things we hadn't even thought of. If you're dealing with selloffvacations.com, I hope you get Breanne as your customer service rep. She's pretty dang awesome!
Negative experience: Vraiment le pire service que j'ai reçu a vie ,aucun rappel et aucun support de l,agence et en plus le service en français est nul ,dernière fois que je fait appel a cette agence
Fantastic experience: Great experience with Breanne, who addressed all our concerns and offered multiple solutions which made our complex trip go smooth, I do recommend!
Fantastic experience: Je recommande selloff, très bon service de la part de KELLY. Elle a prit le temps de nous conseiller de nous donner toutes les informations dont on a besoin, répond toujours aux appels et emails. Nous sommes vraiment satisfaits !
Fantastic experience: Breanne Kelly at SellOffVacations did an absolutely amazing job organizing our trip for a group of 10+. She took the time to ensure we chose the perfect resort for our needs, and her attention to detail was unmatched. Breanne consistently checked in to see how she could assist further, making the planning process smooth and stress-free. Thank you so much, Breanne—you’re incredible! We’ll definitely be reaching out to you for future bookings
Fantastic experience: Love Sell Off! We have always worked with Breanne Kelly @ Sell off, and she is fantastic! She always makes sure we get the most value at the best price available. Thanks Breanne!!
Fantastic experience: I called Selloff in general with a question and got an agent in the Laval location (Breanne). She was so helpful and friendly that I ended up booking our group trip with her instead of with my local branch as initially intended. She was fantastic!
Fantastic experience: Breanne did an outstanding job with helping us book our first Cabo trip through SellOffVacatjons! From the moment we connected she was super helpful, kind and attentive, as well transparent. She got us the best deal and answered any question we had during the booking process. We need more staff like Breanne in the travel industry! Hope to book again with her in the future!
Fantastic experience: Just wanted to say a huge thank you to Houry for coming to our rescue with the trip booking! You totally saved the day for us. Thank you for being patient and understanding. Now we're all set for an awesome trip thanks to you.
Fantastic experience: Je recommande vivement Selloff Vacances.cette dame ,premier bureau dès votre entrée,vous accueille,vous conseille, elle a une expérience inégalée.confiez lui juste vos dates et c'est tout .elle vous choisi les meilleurs hôtels et à très bon prix,croyez moi c' est
Fantastic experience: Melina is the best!!
Negative experience: Bad service ! Mauvais service !
Negative experience: Très mauvais service. Sana a quitté son emploi et quand j'ai voulu prendre contact on m'a envoyée à une boîte vocale de la personne qui reprenait ses dossiers. La personne ne m'a jamais rappelé. Mon voyage arrivait à grands pas et personne n'était là pour répondre à mes questions. J'ai dû me débrouiller seule. Au final j'aurai pu réserver sur voyage à rabais. J'avais décidé de faire affaire avec une agent/e de voyage pour être accompagner et m'enlever du stress et au final j'ai eu beaucoup plus de stress ! Pratiquement aucun service en français. Pire agence de voyage !
Positive experience: Could be a five stars if Melina responded to emails. Otherwise Josh Pattison is excellent. I'll deal with him in the future.
Negative experience: SANA n'est pas proffessionelle du tout , son superviseur devrait la coacher , elle donne une trés mauvaise image de la compagnie , et refuse des clients .
Positive experience: Deal was good .. Lady in Laval we dealt with not so much...
Fantastic experience: It is the 2nd time we scheduled a vacation with Carim from Selloffvacation in Laval. Both times he gave us excellent service and was very patient with us. We will definitely book future vacations with him. Thanks Carim Pierre
Fantastic experience: Carim is the absolute best he has been a huge help in booking this vacation for me and my family. I definitely recommend asking for him if you call in to book your next vacation he’s a great guy!
Negative experience: Scam promotions and prices that switch once you're ready to book.
Fantastic experience: MERCI MR CARIM
Fantastic experience: Carim Pierre was the booking agent, he is Professional individual. The first time we called, Carim stayed on the call an hour beyond the closing time. Subsequently, called us back the following day, was patient in comparing package dates and options, sharing his experiences. Once reservations were completed, Carim patiently explained the details once again. Don’t hesitate to ask for Carim Pierre on your next call to SellOfVacations.
Fantastic experience: Je suis très satisfait du service reçu par Carim,je le recommande fortement.
Fantastic experience: All I know dealing with Carim Pierre has been a blessing.... This guy knows his job and what he is doing and nevertheless As well at a level of professionalism that us beyond what I ever expected... I'm thankful he is my agent..
Negative experience: My experience with sell-off was very disappointing , Melina is not a professional agent, she tried to sell me a different hotel than the one I wanted. There was an error in my home address and no help after payment. I do not recommend !
Positive experience: Personnel à l'écoute et très aidant
Negative experience: Notre expérience avec sell-off a été très décevante et stressante , il y a eu beaucoup d’erreurs dans nos dates de naissance , nos noms on a dû arranger ça nous-même avec la compagnie aérienne , parce que à chaque fois qu’on mentionnait les erreurs on nous disait que tout était arrangé alors que ce n’était pas le cas . La dernière erreur qu’ils ont fait ils nous ont chargé 25$ pour une erreur qu’ils avaient fait sur le nom de famille de ma grand-mère. Si on aurait fait confiance à selloff et qu’on aurait pas appellé Air Transat , on aurait perdu notre argent parce qu’il ne nous aurait pas laissé rentrer dans l’avion .Rendu à l’hôtel , on avait rien eu de ce qui nous avait été promis ,pas de chambre vue mer on était très loin de la plage surtout pour ma grand-mère qui est une personne à mobilité réduite , si ça ne serait pas pour le personnel très aimable de l’hôtel qui nous on donné la chambre la plus proche de la mer et en plus adapté pour les personnes âgés ça aurait été un vrai gâchis .
Fantastic experience: Good advice and seevices
Negative experience: Super friendly and excellent service great efforts to find a affordable solution for my travel. That was my first time going there. Scend time wanted to book my flight. Crime the travel agent said i will call you back by the end of day since he couldn't find an affordable price for my flight but never heard him back. I called a day later and left a message. A polite answer would have been nice . To bad went to another travel agency .
Fantastic experience: Carim is the best travel agent
Fantastic experience: Carim was very helpful with our booking. Took the time to get what we wanted accomplished in a timely and professional manner! Thanks for starting our holiday off on the right foot!
Negative experience: Ma première expérience avec eux. J'en suis sortie perplexe. La dame m'a donné l'impression de vouloir me décourager d'aller en voyage. M'a répété que c'était très cher, que la Covid pouvait revenir en force et que je serais prise sur un bateau de croisière... Parfait pour vous enlever l'envie de voyager.
Negative experience: Melina does not deserve any stars she is unreliable unprofessional travel agent never book with her she is greedy my vacation was ruined we were a group of 13 people she never booked our vacation and I only found out 2 days later that the vacation was never booked and the hotel was full . So my friend spent her whole day trying to book a hotel for the same dates for 13 people.stay away from Melina
Fantastic experience: Après avoir réservé auprès d’un site douteux. Nous nous sommes rendus à l’aéroport tôt le matin pour apprendre que nous n’avions aucune réservation à notre nom. Nous sommes une famille de 3 avec un petit bébé et devions plier bagages et rentrer chez nous. Je vous épargne toute la déception que nous avions eue de voir nos vacances se volatiliser. Nous nous sommes donc retournés vers cette compagnie et Carim Pierre a été d’une aide et d’un professionnalisme hors-pair! Il a pris la peine de donner un petit ballon à notre bébé pendant qu’il s’est occupé de nous faire une réservation pour le lendemain et à un meilleur prix! De tout coeur, un grand merci et j’apprécie votre générosité et votre souci du service à la clientèle. Mes prochaines réservations seront certainement avec lui!
Negative experience: They said memories beach resort was a family and fun safe place far from it It was a nightmare worst vacation ever never go to that place broken glass in the pool and around it and in the walk ways bad food and no food service was horrible they let Cuban locals eat before you so you get what ever is left do not go to this place pay the extra money and go anywhere but to cuba and especially Memories beach and resort
Fantastic experience: MELINA IS THE BEST SHE GAVE US EXCELLENT SERVICE , SHE IS THE BEST
Fantastic experience: When planning my latest travel overseas, which was scheduled in May 2022, I worked with Carim Pierre, who’s customer service has been nothing short of outstanding. Carim definitely knows his business and showed patience, empathy and great problem solving skills, at a time when dealing with some airlines has become so difficult. Carim has SellOff’s customers’ interest at heart and wouldn’t give up until he had found a suitable solution for me. He really went above and beyond, I would give him 6 stars if I could. I will certainly book again through SellOff Vacations, thanks to the positive customer experience Carim gave me!
Negative experience: Never called me back.
Positive experience: Très difficile d'avoir la ligne, mais une fois qu'on la très bon service.
Negative experience: I am SHOCKED with my experience at the laval location. Chelsea had a note stamped to the door that said "email or phone only" when I was told by my travel agent that I could pass by to pay my travel insurance, so I was confused when I went the next day that it was closed. I called and a travel agent was trying to help me to reach chelsea so that I could just pay my insurance and leave. I stood for 10 mins infront of the door and her desk was right beside and she never once looked up even when I knocked. After 10 mins she finally looked and I knocked for her to come so I could ask if I could pay it. She was so unprofessional and rude, she had a very unfriendly tone and said she doesnt take cash. So I said do you take card? And she said yes. So I went in and asked why she was closed. She threw her hands in the air and slapped them on her legs and said super aggressively "i just had covid and my colleague had covid and I dont know if I still have it". SO WHY ARE YOU LETTING ME COME IN??? She let me be in contact with her and let me in without even telling me before I walked in. THANK GOD I ASKED. I AM NEVER COMING TO THIS LOCATION AGAIN. THANKS CHELSEA.
Negative experience: No service at all.
Negative experience: Très bon service,mes les prix que j'ai trouvé sur leur propre site étais toujours moins chère,qua lagence c'est pas normal? Et de plus cause Covid, avant de partir j'ai acheté 4 billets 2 billet avec escale pour allé et 2avec escale pour revenir,mes les 2 vol de retour annulé J'ai du faire des recherches passé par les USA,acheter 4 billets pour revenir ,avec d'autre compagnie. Mes suite à la cancellation de mes 2 billets de retour, il ne veulent pas me rembourser les 2 billets pour revenir que j'avais acheté avant mon départ,aucun remboursement Calculer que j'ai payé 8 billet d'avion en tout Il me doivent 2 billets . Je leur collecte pas 8 billets seulment les 2 billets de retour qui on été canceller Je me suis taper 4 avions en 24h pour revenir de moi même le 24 mars 2020 vue qu'il fermait les aéroports... Pour vous donner un idée Air Canada chargais 2400$ pour seulment 1 billet....moi j'ai acheté 8 billets en tout personnes m'aide a ravoir un peux dargent. Quand sa va Ben ok Mes ta un problème arrangé toi
Positive experience: Tres bon
Positive experience: The lady over the phone was polite, patient and friendly
Negative experience: Food sucks. Tiles falling off at the pool Very noisy To many peddlers
Hi Bb,
I'm sorry to hear that your resort had some issues. If you booked in our Laval office please reach out to your booking agent so they can assist you in the process to advise the tour operator of the issues. If you booked your vacation on our SellOffVacations.com website please email us [email protected] so we can assist with the issues you had at the resort.
Thank you
Fantastic experience: Excellent service de la part de Julie Béland,je la recommande sans hésitation.Elle a trouvé ce que je voulais en quelques minutes seulement. Merci beaucoup Julie!!
Positive experience: Agréable service de Julie, merci.
Fantastic experience: Melina notre conseillère, nous a bien guidé notre voyage magique, et prix très bien
Fantastic experience: Great food,great staff, super clean!!
Fantastic experience: Very good service!
Fantastic experience: It is the second time I book with Melina and her service has always been excellent. She is very sociable and gives you her honest opinion. She stayed an hour after closing time to help us out with our booking and was happy to do so! I highly recommend contacting her for your future trips.
Fantastic experience: Melina was very helpful. I like the way she take her time and chek what you're really looking for. With the experience she have, she definitely a good agent! I'll come back to see her for my next vacation for sure!!
Fantastic experience: Honestly, such wonderful service. She took the time to look at everything with us and helped us find a great deal.Thank you !!!
Negative experience: Bad place
Fantastic experience: C'est la deuxieme année que je fais affaire avec Corrie pour mes vacances d'éte. Service hors-pair, sympathique, à l'ecoute de mes besoins/budget, Elle connait les hôtels/excursions et prends bien le temps de m'expliquer pour faire un choix judicieux,serviable, disponible. J'adore faire affaire avec elle. Elle est GENIAL!
Fantastic experience: Merci Melina
Fantastic experience: Julie Béland nous a offert un super service, . Elle nous a trouvé un super hôtel, à un super groupe pour un extraordinaire voyage de 5 filles/5 chambres... On va se reprendre Julie :)
Fantastic experience: Très sympathique et compétente, j'ai été très bien conseillée. Et j'ai passé de merveilleuses vacances... merci Julie Béland..
Fantastic experience: What an amazing travel agency with spacious offices and very welcoming staff. Mrs Corrie Basmadjian from Selloff vacation travel agency is the best travel specialist I've ever had the chance to find helping me in all my travel needs for the last few years; friendly, super helpful and very knowledgeable with great suggestions. She plans very well organized excursions for us; she replies quickly and answers all questions in a very professional manner. Planning a vacation with great assistance of Mrs Corrie is always superb. Thanks a million Mrs Corrie! I would highly recommend travel specialist Corrie Basmadjian to plan your next trip. You will have great travel advice and service.
Fantastic experience: J'ai eu la chance d'avoir Phyllis comme agente et elle est très gentille et efficace.
Fantastic experience: best sell off ever!!! ask for Melina in the laval location.
Fantastic experience: Mme Melina Barghi est une excellente conseillère de voyage : compétente, attentionnée et disponible. Elle a pris le temps de trouver le meilleur forfait de vacances. Un gros merci!
Negative experience: On a acheté un voyage avec Melina il y'a 4 mois payement final en février2019 pour voyager en mai 2019 le voyage maintenant coûte moins cher et la companie na pas de garantie de prix, de plus elle a fait une erreur dans le nom de mon fils , service pourrie ,ne répond pas au émail. Update: On est de retour du voyage , je pas mentionné qu'on était un groupe d'environ 50 personnes parti pour un mariage , depuis le début Melina à fait des erreurs nous mettre dans des chambres avec des personnes qu'on connait pas en nous disant que arrivé à l'hôtel tout va bien se passer allor imaginez vous le bordel ,et la chicane qu'il a eu arrivé sur place de plus le prix qu'on a payé il fallait qu'on aille des chambres rénové, On a dormi dans des chambres qui ressemblent à des taudis,
Positive experience: Bien acceuilli, souriant, et tres efficace
Fantastic experience: Je suis venu pour avoir un prix sur un forfait d'escapade en espagne , j'ai été très bien servi par Melina , nous avons obtenu un bon service hors pair.
Fantastic experience: Thank you to Phyllis Arsenault for her grat service and time booking our vacation.Highly recomed!
Fantastic experience: Melina Barghi was amazing and personable. She made me feel comfortable and in good hands. I would recommend to anyone for any travel needs.
Fantastic experience: Amazing service from Melina . Highly recommended!
Fantastic experience: Very good Service. Dealt with Phyllis, She provided me with plenty of offers, all cheaper than the other (and original) providers. She was available all the time, even when not in office, she was answering my e-mails. Easy to contact by phone as well. I will recommend it for any one planning vacations with a cheaper price and great service.
Fantastic experience: A huge thank you once again to Corrie for your excellent service. Would never travel make travel arrangements with anyone else! Good times in Jamaica!
Fantastic experience: Julie is the best! Will book with her again!
Fantastic experience: If you wish to have your dream vacation, just contact Corrie Basmadjian! Extreme professionalism, very attentive to your needs, a huge amount of knowledge about resorts and different destination, excellent customer service!
Fantastic experience: Excellent service et Melina s'y connait tellement dans ce domaine que son experience est très apprécier. On voit bien que c'est plus une passion qu'un simple emploi.
Negative experience: Service pourri j’ai annulé mon voyage et j’avais une assurance (option flex) . L’agente n’etai Phylis arsenault n’etait Pas au courant des conditions alors je ne peux pas utiliser mon crédit avant 2semaines je les appels ne réponds pas car elles veut pas rater les nouveaux clients elle m’envoie un courriel pour me dire que je suis en négociation avec air transat une heure après les bureaux sont fermés sans aucune réponse
Fantastic experience: Super service de la part de Mélina et répond très bien a no question un gros merci.
Fantastic experience: I very good experience with Corrie.She helped me with all my travel needs. She was very paintent with me and took her time to explain everything to me.The day before I left on vacation, I called for information on how to check in on line.Corrie explained everything step by step.I had a great experience with her. I will go and see Corrie next time I travel.
Fantastic experience: Phyllis always goes out of her way to make sure everything is perfect for me! Looking for the best prices for flights and always watches out for our well being to make sure I enjoy my trips and advice that helps how to prepare in case I get sick during my time away from home. Always gives her 110% and she cares about the customer! Would fully recommend seeing her for your next travel! :)
Fantastic experience: Great Customer Service!! We booked our trip with Corrie. She gave good advice on planning our trip to Mexico!! Beautiful Hotel, Good flight and great recommendations on site seeing!! Thank youuu Corrie :)
Fantastic experience: Très bon service.
Fantastic experience: Excellent service par Mélinas. Elle écoute nos besoins et donne de très bons conseil.
Fantastic experience: Bonjour a tous, mon experience avec Vacances Selloff est tres tres bonne mon agente Julie Leblanc tres constante dans ces propos tres patiente toujours sur le meme tont on ne derange jamais nos questions son tourjours les bienvenues JE VOUS CONSEIL CETTE AGENCE DE VOYAGE nous partons en croissiere le 18 novembre 2018 et j ai bien l intantion de lui donner de meme nouvelle apres le voyage elle le merite bien. encore un gros bravo a VACANCES SELLOFF. MERCI Lyne Lemire
Fantastic experience: Julie a été professionnelle avec moi
Negative experience: Ne respecte pas leurs contacts, demande des paiements plus tôt que demander, bref personne n'a pas pu m'aider. Je suis resté sur place près de 1h sans que mon problème aille été réglé. Très mauvais service
Fantastic experience: Excellent service!!!
Fantastic experience: J'ai adoré mon expérience avec madame Melina , car on a passé un moment très agréable et elle a tout fait en son pouvoir pour remplir nos critères. Elle a respecté nos préférences en nous donnant des bonx prix et des bons choix d'hôtels. Elle à donné son 110% , grâce a cela , nous allons passé des merveilleuse vacances! Merci beaucoup pour votre service !
Fantastic experience: Merci Melina pour tout!
Positive experience: It is always a pleasure to plan my advetures with Melina. Not only is she helpful and answers all my questions, she always does it with a beautiful smile!
Fantastic experience: When shopping around for deals, Melina was the best to consult. She provided quality service and really listened to what I was looking for. Absolutely amazing experience.
Fantastic experience: Melina gave us an excellent service. Always very very patient and professional.
Fantastic experience: We have been most satisfied with services that Melina Barghi has provided us at the sell off vacations. She has given us the best advice and offered us the best customized itinerary for all our vacations within the past three years. Melina is very pleasant and professional. We can only rely on Melina for all our travel plans for vacation or business.
Fantastic experience: Accurate, timely, considerate, polite, best experience in booking vacation.
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