Bismillah Travels and Tours Canada

6345 Dixie Rd #5A, L5T 2E6, Mississauga
6345 Dixie Rd #5A
L5T 2E6, Mississauga
+1905-277-1696

Opening hours

  • sunday: 10h-19h
  • monday: 10h-19h
  • tuesday: 10h-19h
  • wednesday: 10h-19h
  • thursday: 10h-19h
  • friday: 10h-19h
  • saturday: 10h-19h

Our comment from TraTraTravel about Bismillah Travels and Tours Canada:

Bismillah Travels and Tours Canada has established itself as a reliable travel agency, especially for those planning their Umrah journeys. Many clients have praised the company for its exceptional service, highlighting:

  • Affordable Pricing: Numerous users reported consistently better prices when purchasing tickets from Bismillah.
  • Outstanding Customer Service: Agents like Nadia Ghazanfar and Sidra Zeeshan received commendations for their attention to detail and professionalism, ensuring a smooth and enjoyable experience.
  • Well-Organized Trips: Several customers noted that their Umrah arrangements were executed flawlessly, with good transportation, comfortable hotels, and helpful guides enhancing the overall journey.
  • Seamless Travel Experience: Positive feedback highlighted that from bookings to travel, the process felt smooth and hassle-free, allowing customers to focus on their spiritual experience.

While many had wonderful experiences, some customers did express concerns about communication and the need for clearer guidance, particularly for non-Urdu speakers, and a few instances of lateness in transportation. Nonetheless, the majority of reviews indicate that Bismillah Travels is a solid choice for those looking to undertake their Umrah pilgrimage.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Bismillah Travels and Tours Canada: Reviews

4/5 (195 Reviews)
Abdul 8 months ago

Fantastic experience: I always purchase my tickets from Bismillah and get better price

Sameena Shaikh 8 months ago

Fantastic experience: Had an awesome Umrah experience with Bismillah Travels and Tours and Sidra was really commendable to highlight this entire arrangement for Umrah. Accomplished one of the targets on my bucket list alhumdulillah with ease. I highly recommend Bismillah Travels and Tours.

AHN Technologies Inc. 8 months ago

Fantastic experience: I had an excellent experience with Sidra Zeeshan! Her services were outstanding, and she went above and beyond to ensure I was completely satisfied. Her professionalism, attention to detail, and friendly attitude made the entire experience seamless and enjoyable. If you're looking for top-notch service, I highly recommend Sidra Zeeshan. Thank you for your exceptional work—I’ll definitely be coming back!"

Shazia Aman 8 months ago

Fantastic experience: Our Umrah trip arragement and execution by Bismillah Travels was flawless. My interaction with Nadia Ghazanfar was excellent. She was available to answer any concerns we had before taking the journey and making sure we met with best of the care during our Umarah.

Mouneim Ettouhami 8 months ago

Fantastic experience: I recently completed a Umrah trip with Bismillah Travel, and I am quite impressed by the excellent service they provided. From start to finish, everything was well-organized, making the entire journey smooth and hassle-free. The hotels they arranged were comfortable and conveniently located, ensuring a pleasant stay. Additionally, the transportation in Saudi Arabia was efficient and well-coordinated. The team at Bismillah Travel was always helpful and attentive, ensuring that every detail was taken care of. I very much appreciate their efforts and would highly recommend them to anyone planning their Umrah journey.

Heena Kadiri 8 months ago

Fantastic experience: We booked our Umrah Journey with Bismillah travels and I did my first Umrah, Alhamdulillah everything went well. Sister Nadia was very helpful with all the questions we had. Transportation service was very good, Ziyarat was good too Alhamdulillah. Definitely I will recommend and I am already recommending Bismillah travels and sister Nadia to all my friends and family. JazakAllahu khairan for everything.

Anita Pustylnik 8 months ago

Negative experience: Basically do not go with this agency unless you speak Urdu. None of the guides spoke English, very poorly organized and had many many mistakes throughout which leaves you wasting your money. Had to report to Better Business Bureau as they refused to resolve anything when we got back to Canada. I do not like to rate Muslim owned businesses poorly but I do not want other Muslims to waste their money on such a monumental experience.

Zain Siddiqui 8 months ago

Negative experience: Unfortunately we were hit with many last minute changes and inconveniences. Not very organized at all

Rabiul Ashraf 9 months ago

Fantastic experience: Nadia from Bismillah Travel arranged my UMRA trip to Mecca/Madina) in November 2024. Arrangement was excellent and especially their ground transportation, air transportation, 5* hotel accommodation, Saudi visa, bullet train to Madina service was great. I will recommend Nadia & Bismillah travel for your next trip to Saudi Arabia. Nadia definitely a great asset for Bismillah Travel for her quick, efficient, and superlative service, In the future I will consider Bismillah Travel inshallah for their great hospitality & error free service for my next UMRA/HAZZ trip. Bismillah Travel is our trustworthy travel agency and you can consider them for your travel requirements. Rabiul Ashraf Bank of Montreal First Canadian place Information Technology Division

Shewlee N (Shewlee) 9 months ago

Negative experience: Extremely disappointed as the guide had a language barrier, the agency provided a guide who only spoke Urdu. Secondly the guide helped perform umrah with the least knowledge, while performing the SAFA n MARWA he stopped on the second round and asked us to do it our self. In order explore the historical place, the guide briefly drove around and did not provide enough detail. And now for Madinah, no guide was provided at all. (Which we paid for) The driver again only spoke Urdu, and no idea about history, took us to about 3 places and dropped us and asked us to find info on our own. Please research before going with any agencies as they’ll full you big time. I could have simply save thousand of dollars and book ticket, hotel on my own and hire a local guide of my choice. My 3 kids are very very disappointed as they couldn’t explore properly. I can’t explain how disappointed my family and Iam. While performing umrah we were like we made the biggest mistake going with Bismillah Travels. Please please do your full research before going with these agency. I would recommend not to.

Maria S 9 months ago

Fantastic experience: We chose Bismillah Travel for our Umrah journey, and the experience was absolutely incredible! Everything went seamlessly, and we had a truly memorable trip. The airline and flights were excellent, and the 3-4 hour airport layovers were perfect for traveling with kids, sparing us from long, tiring waits. Our stay at VOCO Makkah was fantastic—the hotel was clean and comfortable, with a reliable shuttle service and even a mall in the basement! In Madinah, we stayed at Nusuk Al Hijra, which, while slightly older, was in a prime location just a short walk from the Prophet’s Mosque. The Ziyarats were very informative and helpful, adding a deeper dimension to our journey. Saad and Imam were both professional and accommodating, answering all our questions and ensuring we had a smooth experience. The guided first Umrah was also incredibly helpful. We did face a minor hiccup when our driver didn’t show up for over 1.5 hours to transfer us from Jeddah to our hotel. However, we understand that these situations are beyond Bismillah Travel’s control—things happen! Apart from that, all the other transportation arrangements were excellent. Special thanks to Nadia, who has been our point of contact since day one. She has been absolutely amazing—always professional, friendly, and prompt in addressing all our queries and requests. Her knowledge and dedication made our trip even more enjoyable. We look forward to traveling with Bismillah Travel again in the future and will gladly recommend them to our family and friends!

Latif Mahmood 9 months ago

Fantastic experience: With my wife, I went for Umra. Sidra make my all arrangements. She was really helpful in my trip. We are thankfull her for making my journey comfortable. The staff in Sudia also frindly and helpfull.. Thanks

rolemodel29 9 months ago

Fantastic experience: After completing my recent Umrah, I can say that Bismillah travels exceeded my expectations. The rep in Canada, Nadia, was prompt, responded to all questions efficiently and booked my package according to my needs. They do provide you with Ihram clothing but only drawback is pickup is Toronto only. Upon arrival, our Saudi contacts had us picked up from the airport as soon as I managed to get a Saudi SIM. There were 2 main contacts in Saudi (one being the guide himself) who responded to all my messages very quickly. Everything from the 1st Umrah to the bus tours went very smoothly. Overall, I would definitely recommend Bismillah travels. From initial booking to the end of the trip, everything went perfectly. May Allah bless your journey. Things to note: The tours of Mecca and Medina are approx 3 to 4 hours with on/off stops. The Saudi guides do speak English, however, a lot of the tour is narrated in Urdu with one of the guides trying to explain it in English. Ihram clothes are free but pickup in Toronto only.

Ali Ikram 10 months ago

Fantastic experience: I recently completed my first Umrah with my wife, Alhumdolillah, and we bought our customized gold package from Bismillah Travels months ago. Sister Sidra was helpful throughout the process and always answered my nervous questions, especially when I started noticing the mixed reviews for this agency on Google. I don't know why others had problems, but I will say you must be active with Bismillah on asking clarification questions and feeling comfortable with everything. They don't mind you reaching out, though they can be a little hard to get ahold of, especially from Ramadan all the way through to the end of Hajj season. Two recommendations for Bismillah to improve even further and become the agency of choice for travelers. 1) When a customer pays part or all of their balance with their credit card, please don't use their card to pay other people's tickets. You are already charging a credit card fee, and it was very odd for me to see my payment to Bismilla broken up into multiple purchases from Air Canada, other airlines and a travel fee. (Made no sense because I was actually traveling on Turkish Airlines.) It all reconciled fine, but just not good business practice. 2) Come up with a two pages guide for your customers so we know in advance what our packages include/exclude and how to benefit from them. I was pleasantly surprised to learn when I arrived in Mecca that I could do the Umrah with a guide in the next few hours. I had even asked for it months earlier, but no communication was provided about this benefit until I got the call. It would also have been great if we were given advance details and timings for the Ziyarat stops, rather than just being surprised about each on the tours. Bismillah is honestly a great agency and I highly recommend them, but do be aware they need a bit of effort to stand out as the best.

Omron S 10 months ago

Fantastic experience: Nadia was amazing in organizing our umrah trip. She set up everything from the flights to hotels to the tours allowing us to be worry free throughout our trip. Highly recommend!

nishath tasneem 10 months ago

Fantastic experience: Bismillah Travels and tours have been exceptionally helpful in every step of our trip. Customer service is great. I would recommend Bismillah travels highly. The only concern we had was with the Egypt airline they gave us only one baggage we couldn't shop anything at in Mad8na and Makkah. It is the airline problem not the travel agency.

Mohamad 10 months ago

Negative experience: I recommend avoid dealing with this agency. Canadian management is unprofessional, lazy, and not well thought out. On the Saudi side, expect terrible management, poor accommodation, and none of their employees speak fluent English. Ignore whatever response they may provide, it is worth it to spend more and go with a more reputable agency.

Aisha Kuvatova 11 months ago

Negative experience: I was dealing with Nadia and no explanation of what to do. Their flights are expensive and doesn’t cover anything they don’t even have a quide to take you to places. They only come for 2 days of 12 days of trip. I do not recommend this company go with somewhere else and get a better coverage!!! Transportation even was paid from our own pocket. No communication and no help….

sajada Khan 1 year ago

Fantastic experience: Best service! We are so happy with our Umrah package; absolutely highly recommended.

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Akheel Syed 1 year ago

Fantastic experience: We just got back from a private Umrah package organized by Bismillah Travels. Everything from airline tickets to Hotel reservations and ground transportation and ziarat was very well organized. Sidra and her team were always available to answer any questions or make adjustments to our iternary. Their local Saudi contact was also available to answer any questions we had. Certainly our trip wasn't without its challenges but these were beyond Bismillah Travels control so I can't attribute those as their failings. Bi iznillah we will have an opportunity to use their services again in the future.

Cup Cake 1 year ago

Fantastic experience: The trip was amazing. From the airline to the ziarat,hotel and every single thing perfect definition of a good luxury trip I enjoyed it alot and the service was amazing loved it.

Hajra Shahid 1 year ago

Fantastic experience: over all it was amazing , from the airline , the service to the hotel. Bismillah travels made my first umrah experience a full 10/10

E92 N54 1 year ago

Negative experience: If you want to be stranded, and if you want your travel agent to hide away after you come in to a Problem by all means book your trip with this agency, I had purchased my ticket for pakistan karachi with mr arbaaz, from toronto. The flight toronto to karachi was direct and my return was june 28 from karachi to islamabad to toronto via PIA. My return flight was abruptly cancelled from karachi to islamabad very last minute, however the flight from isb to toronto was still going, pia had changed my whole flight to july 2nd. I called bismillah travels to speak with arbaaz and the receptionist kept saying he will call me in 10 mins and mr arbaaz went into hiding and did not call me back while i was at the airport already. It was time for agency to close, mr arbaaz did not help coordinate a different flight for me to get to isb somehow, or bismillah travels and told me to go to PIA office and deal with them. Because of this negligence, i incurred a $3000 in my business because i had to be back in canada before june 30th, as my business earning is on the 30th and 1st. I called bismillah travel again to speak with mr arbaaz, yet still mr arbaaz did not connect with me to clarify all this. I was also not notifed by bismillah travel about my trip cancellation as PIA contactet the agent. Please do yourself a don’t involve this travel agency as they don’t stand with their clients and hide when clients end up in a difficult problem, it is a agency job to handle all situations for clients. I had to do that myself.

Ummu_ksi Ibrahim 1 year ago

Fantastic experience: Nadia has been very amazing in booking and arranging all the necessary flights for the trips. Her attention to detail is exceptional. The locations of the hotels in Mecca, Madina and Dubai was excellent. Everything about the trip was perfect. I will definitely recommend Bismillah Travels and Tours to family and friends for future trips.

Hadi Sheikh 1 year ago

Negative experience: Worst customer service. Cost me a lot of money and these guys didn’t even bother picking up calls.

Abdulkadir Salhan 1 year ago

Fantastic experience: The best travel agency in Canada

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Recipe Box 1 year ago

Fantastic experience: I got an Umrah package from Bismillah travels last month. Nadia Ghazanfar helped me with the package. She was super helpful. She worked out every single detail of the trip with me so that I was able to customize my package. She also suggested the best hotel, keeping in mind that my mother was on wheelchair. Everything was hassle free when we reached Saudi Arabia. Saad in Saudi Arabia was very helpful too. Overall I would recommend their services to anyone interested in a hassle free Umrah.

Hassan Baig 1 year ago

Negative experience: Never will I ever going to make travel plans with this travel company. First they over charged me for four adult tickets to Pakistan via Dubai. Plus they routed our itinerary in such a way that 17 hours stop over at Dubai did not qualify us for hotel stay at airline expense ..I had to pay that out of my pocket. I bet they don’t even understand airline rules.

Mohammad Omar 1 year ago

Positive experience: Sister nadia was very helpful and always helped me throughout the process and answered many of my questions. However, once I was in Umrah we had hotel booking and wrong rooms for me and my wife. I emailed and called sister nadia and they couldn't help us. Unfortunately we were sleeping on seperate beds and more. If you book with them, get a written confirmation that if hotel rooms are not what is promised, they should refund a portion or help with something such as free breakfast. If that was done for us, this would have been a 5 star review.

S K 1 year ago

Negative experience: Such a disappointment. My family and I had a Very unorganized and chaotic experience! I DO NOT recommend Bismillah travel. Save your money and do a little research and book you own travels. Bismillah Travels associates in Saudi seem to have no idea what they are doing, one bus driver even said he just came to saudi two days ago for this job, like wth??. They make you suffer in tight van for hours to take you from Jeddah to Madina and then back to Mecca and the van drivers are always 1.5-2 hours late. By the time we were going to perform ummrah we got very sick and were exhausted as we had travelled 7 hours from Jeddah to Madina in bus and then 7 hours from Medina to Makkah (which included 2 hours of driver being late and additional 2 hours delay as the driver was held at checkpoint by police). DO a better job Bismillah travels. This was supposed to be a beautiful journey for my family and I and you ruined it! You respond to emails and have good customer service only before you receive payment and afterwards you ghost people too, Nadia is not as amazing, these reviews are probably from her family and friends. She never responded to my emails, had no itinerary list, no basic FAQ sheet like if we can bring zamzam, wheelchair, etc, after I made payment I had to chase after her by calling her numerous time to get a response. Also for bismillah travels - why do you make people go from Jeddah to Madina and then back to Makkah instead of going to Mecca for ummrah first?? SO unorganized and does not make sense!

Mohammed Obaid Momin 1 year ago

Negative experience: No experience in handling 'other countries' passport

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Shahara Begum 1 year ago

Fantastic experience: Nadia is excellent she provides us excellent umrah package:)

Asma Azher 1 year ago

Fantastic experience: Tahir bhai, Arbaaz and Nadia were a great help! It was my first time purchasing Umrah package, Tahir bhai made sure that we get good services. I am glad I chose Bismillah travels. I will recommend this travel agency to my family and friends.

Rana Waseem 1 year ago

Positive experience: Good service and staff is also cooperative.....

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shabnum wania 1 year ago

Fantastic experience: I want to express my sincere appreciation for all hard work ,perfection and dedication from tickets to hotels and tour guide. Everything was perfect, professionally done. I am glad I choose Bismillah Travels

Sadou Toure 1 year ago

Positive experience: Thank you for everything, we had a great time with Bismillah Travels. As many agency's, maybe needs a little more organisation. However, the trip was very enjoyable. Sidra has done an excellent job providing all information before the the trip. Thanks

Masood Hayat 1 year ago

Fantastic experience: I came back from Umrah today and it was fantastic experience with Bismillah Travels. I would like to thanks Nadia and Tahir Chaudhry for providing me all the information here in Toronto honestly. No surprises when we reached there. The price as compared to other travel agencies was reasonable. My special thanks to Hafiz sb and the team in Mecca and Madina for all arrangements there. I would definitely recommend this agency for Umrah travel.

afshan 1 year ago

Fantastic experience: I used Bismillah Travels service to book my family's umrah trip for Dec 2023. This was my first time planning an umrah trip and Nadia helped us from start to finish. She answered all my questions very thoroughly, her expertise in assisting customers was beyond exceptional. I recommend that if you're looking to book for umrah ask specifically for Nadia to ensure a smooth process. The hotels, transportation, and ziyarats were great. I plan to use bismillah travels for my future trips!

Syed Khalid 1 year ago

Fantastic experience: We had an amazing experience with Chaudhry Sahab at BismillAh Travels. He was extremely helpful and handled all our concerns professionally and very politely. We recommend BismillAh travels for all your travel needs.

honey wood 1 year ago

Fantastic experience: Highly recommended. Great service received every time, Alhamdolilah. Jazakalah khair for them.

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muhammad haque 1 year ago

Fantastic experience: Very fast and quick service for ticket and visa ( Saudi visa for umrah). Very professional dealing with customer. I recommend for buying tickets and if applicable visa services from Bismillah travels Mississauga

Haris bin Shahid 1 year ago

Negative experience: Extremely Disappointed NEGATIVE -5 STARS I had a very unsatisfactory experience with them. Bought ticket, flight got canceled and despite multiple attempts to contact them regarding an issue, they failed to respond. To make matters worse, they didn't provide the promised refund. The lack of communication and customer service is unacceptable, and I would caution others not to give them any kind of business.

Zarwa Bilal 1 year ago

Fantastic experience: I am writing on behalf of my family. It surprises me that this travel agency has not been shut down yet for all the scams and thefts they have committed. Tahir Iqbal CEO being the biggest liars and the most incompetent of them all. They play games with customers when you contact them for the tickets refund amount.

Bashir A 1 year ago

Fantastic experience: My communication was with sidra ,she is very helpful and was constantly in touch with us throughout the whole process. Sidra is very professional and experienced Highly recommended; excellent service thank you

Abd1 Mowa 1 year ago

Fantastic experience: In the name of Allah, our journey to Makkah and Madina was truly remarkable, thanks to Bismillahi Travel. From our Umrah pilgrimage to hotel bookings, Ziyarat tours, and transportation, every aspect was top-notch. We are deeply grateful to Sidra and her exceptional team for ensuring a seamless and memorable experience. Furthermore, special thanks to Hafiz Mecca and Madina Transport Organization for his outstanding service. Hafiz is truly an expert who excels in his role, making our trip a seamless and spiritually fulfilling journey. Abdul alim our driver to Makkah and madina and ziara tours was awesome and speaks some English was much Helpful since we were not Urdu speakers.Mashalloah now it’s diverse have more English speaking folks and even somali Thank you Bismillahi travel we highly recommend this agency for ummrah. Abdi mohamed Toronto

Asim Manzoor 1 year ago

Negative experience: Very bad service. Never on time, always late from the given time. Had to wait every time in the tour for at least 1-2 hours from the given time.

waqas ahmad 1 year ago

Negative experience: Worst experienced with them, specially advised to those who have infant or kids below 2, never ever book with these if you have connection. so basically they do an organized fraud, they will charged for your infant, and letter on remove it. so you will have all the ticket on hand once you go for boarding it will show no record for your 2 year kid. then they will blame the other airline, now if you are lucky and have enough time there is chance that other will reissue ticket for your kid other wise go back home . the strange thing is PIA will enter your kid in their plane with no record. and believed me they are in a contact with each other i have seen it. happen with me , cost me extra tickets. Note ! local airline told me at the time of resolving the issue, that we are receiving increasing number of these kind of Complain with these airline and agencies.

F M 1 year ago

Fantastic experience: I recently returned from Ummrah using Bismillah Travels. The package was great value for money. Their services from reservation unto travel was seemingly trouble free because their experience and expertise was put to full utilization. They offered top prime accommodations at Al Saja Madinah and Makkah Double Tree. Both of these facilities were highly rated and proximity to Masjid Al Nabawi and the Haram respectively made them easily accessible adding value to convenience and comfort. Their zariats ground tours were well coordinated and covered many places of Islamic importance. I am very satisfied with the travel experience through them and would have no hesitation in booking them again. Remember service delivery is what counts.

Nurguss Mughal 1 year ago

Fantastic experience: Masha Allah, i would say that i have dealt with this travel agency many times, and they make sure to take care of all of your needs. I highly recommend them. Service with a smile always. Thank you for always taking care of us.

rabia imran 1 year ago

Fantastic experience: Sidra, is the best travel agent, not just bc of the pricing she gave me but because of her patience and customer service skills.I have bought tickets from her couple times and she has always shown the best deals, and co operative and efficient with replies .

N Noor 1 year ago

Negative experience: They advertise 'false deals' to attract customers

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Abul Bashar Manik 1 year ago

Fantastic experience: I’ve recently finished my two weeks pilgrimage to holy mecca and Madina, everything was arranged by Bismillah travels and was done adequately, i was highly satisfied by the travel agency’s work and ethics, special thanks to sister Nadia who assisted me during my travel, hence making everything clear and easier for me, she was very helpful and professional as well as kind, Alhamdullilah everything was perfect and i had a very fulfilling journey, thank you!

MUHAMMAD MASOOD 1 year ago

Negative experience: It was my first booking with them, really very disappointing, I lost 150 $ on cancellation due to their mistake and they never offered me it's compensation

Jameel Syed 1 year ago

Negative experience: Was at their establishment at the opening time and unfortunately not open.

Arif Tippu 1 year ago

Fantastic experience: Always ready to help. For urgent and cheaper deals rely on them.

best delivery 2 years ago

Negative experience: Hang up the phone on people during communication, represents a big mistake in the way of dealing with client. Just money, they are looking for.

Muhammad Haris Chaudhry 2 years ago

Fantastic experience: I am extremely satisfied with the complete experience. Have booked my family trip to Australia and have received well priced seats. Plus, prompt response on every query. Recommend everyone to engage with Mr Tahir and his team for valued service. I m sure u will love it

Malik Furqan 2 years ago

Fantastic experience: Last year my parents travelled to canada by using their services and we are so much satisfied that we are availing their servies again this year

Kashif Ejaz 2 years ago

Fantastic experience: I'm a traveler and love to go places but the services I rendered from Bismmillah Travels is something I've not experienced before. The quality and the services are just unbelievable. I'd reckon anyone who loves travelling or in a search of some good airfare packages should contact them. I'll love to do business with them again. Keep up the good work.

Exhibition Consultants Corporation 2 years ago

Fantastic experience: Thanks for arranging tours for our umrah trip. Will definitely recommend. Good luck!

Daniyal Waseem 2 years ago

Fantastic experience: Loved the experience of flying with them Did an umrah package and its was as comfortable as it could be Traveling was good and agents were very polite and helpful

Eraj Shahid 2 years ago

Fantastic experience: Thanks for helping my trips since 2010 .. so much satisfied with services .. definitely will keep recommending.. jazakallah khair!

Sermad Wasim 2 years ago

Fantastic experience: Love the experience. Comfort 100. Would recommend to everyone

Jawad Afzaal 2 years ago

Fantastic experience: Highly recommended for your travel journey, totally professional.

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safi manija 2 years ago

Fantastic experience: I booked my ticket with Atif he is a very nice person he helped me alot he is very kind and patient he have alot of experience he knows what the customer wants i am really happy and grateful for his service he is doing great job thank you.

Uvaish Kadodia 2 years ago

Negative experience: One of the worst experience.. specially with Aamir..

Nancy Khan 2 years ago

Negative experience: If I could give zero stars I would. I am writing on behalf of my family. It surprises me that this travel agency has not been shut down yet for all the scams and thefts they have committed. Not only do they not care about you or your safety, they are exceptionally unprofessional. Ms. Sidra and Mr. Tahir being the biggest liars and the most incompetent of them all. They play games when you contact them to resolve a problem in the hopes that you forget about it and let it go. It has been over a year that they not only didn't help us get my dad back home, they left him to resolve the issue (their fault) in another country with no way to contact his family and he doesn't speak english very well. Alhumdulillah for Allah sending him help in the form of human angels. We had to get a flight back from another agency because that's how much they care about you and your safety. They couldn't do anything for us or help us in any way. There were "no flights" apparently. Incompetence at it's finest. Just trying to make a buck and make you pay extra to stay longer and extend your trip because "they can't find any flights", yet you call any other agency and they make it happen instantly. We have been chasing them to resolve our problem and they keep making us go back and forth. PLEASE take your business elsewhere, don't let them scam you out of your hard earned money.

Bismillah Travels and Tours Canada
Bismillah Travels and Tours Canada

Respected UNKNOWN ; We don't know who you are or referring to, and why you posting all these negative statements by hiding yourself... Please contact us so that we can resolve any real issue related to us.

KBLAHZ 2 years ago

Negative experience: Zero star,worst worst service I am writing to raise some concerns about the service I received from your company between February 27th and May 16th, 2023. Firstly, I was charged an executive economy class fare by agent Anha Faizan, but I was given a C cabin seat, which is the last seat. I believe this was a fraudulent charge. Secondly, when I booked the tickets, the agent assured me that I had a one-time free date change option. However, when I requested to change my date, I was informed that I would have to pay 2000 dollars Canadian. Fare difference when I asked other travel agency they gave me same amount fare then I confront her she suddenly change her words and saiduts service charges, really $2000 service charges. My main concern is regarding agent Sidra Zeeshan. She emailed me to inform me that PIA had rescheduled my return flight from May 14th to May 16th. Additionally, my connecting flight from Toronto to Regina was not on the same day we arrived at the airport, but 28 hours later. I requested that she change the flight to the same day or accommodate me for the wait. She agreed to hold the seats for me, but she did not contact me after that call. I tried to contact her but received no response. Finally, I sent my husband to the PIA main office where he was informed that the agent had confirmed the seats instead of holding them. The PIA officer told him that the agent should have booked the seats for May 23rd because there was a same-day connecting flight available. When I finally got in touch with Sidra, she told me that PIA was lying and that they did not give her any options. She advised me to go to the PIA counter when I arrived in Toronto and request accommodations. However, when I arrived, I found out that there was a flight going to Regina on the same day with available seats. We requested a change, but the workers refused and informed us that the agent had booked tickets for the following day. We tried calling there office from 7 pm to 8:30 pm, but no one picked up. We were very stressed and frustrated. In the end, my family of six had to stay at the airport for 28 hours due to the negligence and irresponsibility of agent Sidra Zeeshan. It was a very stressful and hectic experience. I am extremely dissatisfied with the service provided by your agency,

Nabila Ihsan 2 years ago

Fantastic experience: This was our second umrah package that sister NADIA at BISMILLAH TRAVEL organized for us. Even better experience than last time. I would highly suggest this professional travel agency to everyone.

shah khaydarov 2 years ago

Negative experience: The worst service ever!!!! Customer service is awful. Do not recommend this place to anybody.

Nilufar Dilshodova 2 years ago

Negative experience: People who work there don’t know any manners. They did not answer the question and just hang up. When I called second time they hang up again when I was still talking. You should be ashamed of your service. The worst place to talk to and book your trip.

Mujeeb Mim 2 years ago

Negative experience: I need an Umrah visa. I called them and asked only about the visa. They said it costs $600 just for the visa? These people are trying to sell Islam. I said there are many ways to make money, please don’t sell Islam.

Banish moghal 2 years ago

Positive experience: Great customer and they accomodate your request very well

anis bukhari 2 years ago

Fantastic experience: I am really impressed by the response and coutresy of the staff. They are very helpful and responsive to the needs of the client. Thank you for providing the superior customer service experience. Attention: Arbaaz

Imran Khan Realtor 2 years ago

Fantastic experience: This trip was more then what we anticipated. We had concerns as this was first time we were going there. Nadia did a splendid job by coordinating and making sure everything is taken care of. Our stay and ziarats were excellent as Nadia worked extra hard to coordinate and arrange everything. It would had not been as smooth without her. A big thank you to Nadia.

Atifa Afaq 2 years ago

Fantastic experience: We went Through Bismallha Travels for our recent Ummarah trip and Turkey( our arrangements were done by nadia Ghazanfar) She did amazing job with making us stay at amazing hotels to communicating with her team in Saudi-a for arraigning tours for Holy sites…. She provided us clear guide lines and was very professional and fast in responding to our all inquiries. We went with kids but things were so very well arranged.

Halima Dadhiwala 2 years ago

Fantastic experience: Bismilla travel was the best decision for umrah! We had an amazing experience with Nadia. She was professional and helpful and took care of all our umrah trip details. Thank you Nadia! Will definitely recommend to friends & family!

Jamal Mohammed 2 years ago

Fantastic experience: Great experience booking Umrah. Hotels in both Madinah and Makkah were very good accommodations and exactly what we expected. Traveling with small children location was extremely important and we were able to pray 5 times each day at Masjid Nabawi and Haram Sharif and perform tawaf and other rituals on our schedule Alhamdulillah. we like to say special thanks to Nadia who arranged all travel requirement from start to the end Great customer service from start to finish. Ins hallah I will be using Bismillah Travels again.

Mhd Shgwl 2 years ago

Fantastic experience: I booked 3 packages for Umrah through Nadia Ghazanfar for my parents and brother. She was extremely professional, helpful and always did her best to provide exceptional service. The service my parents got in Saudi was amazing. There wasn't any complains at all. The hotels were close to the area we wanted. The price was affordable as well. I recommend everyone look for Nadia for better service

Rana Naseem shahid 2 years ago

Negative experience: I had the worst experience now i am telling all my references do not go to this scam they are totally lier I booked an umrah package with this totally unprofessional and Fraud company they charge me 3995 and then printed me invoice which is totally fake I requested mr tahir to give me confirmed ticket but he ask me more money which I have sms proof. But I in court against this company and my recommendation to everyone don’t ever use there services

Nailah R 2 years ago

Negative experience: Everytime I called, they hung up on me as I'm speaking. So unprofessional, I'd never trust them to book an umrah trip. Terrible service.

Halal _foodhunt 2 years ago

Fantastic experience: So far we had a really good experience. Aisha was really good with booking and following up with her was easy.

sohail siddique 2 years ago

Positive experience: Booked a ticket for my dad, entertained after I guess fifth try, every other time they put me on hold & God knows where do they go. The girl I dealt over the phone was more kind of robotic, nothing exciting, method of payment was e transfer as been told this is cheapest way which is a little unconvenient as I missed points and travel insurance on my credit.

Syed Khaleeq Ahmad 2 years ago

Fantastic experience: I haven't visited the place but talked to the staff on phone. I found them very responsive and courteous. I have booked an Umrah packages with them. Will give my opinion on the same on my return from the same

Aboubaker Said 2 years ago

Fantastic experience: I went with the Bismillah Group to Saudi Arabia just a couple of weeks ago with my sister, my mom, and a bunch of my extended family members. We had one of the best experience with all of them and we would recommend anybody trying to go to go with them. They have the experience that I needed to learn from and with my first time going to Makkah and Madinah, I’ve learned a lot from them. I would definitely go again with them and hopefully inshallah in the future, I do go back with the Bismillah group. Jazakumullah khair for everything!

laiba afzaal 2 years ago

Fantastic experience: Amazing experience with them, They Booked my tickets on very short notice and the prices they offered had a huge difference from other companies. Highly recommending Bismillah Travels and tours. The customer service is fab!!!!

Rafaqat Hayat 2 years ago

Negative experience: Bought the ticket October, I was overcharged by $300. I have been asking for the refund ever since. The customer service is absolutely zero. Poor!! Never buy the tickets from them

Amaan Ali 2 years ago

Negative experience: Hey! I am posting this on behalf of my family who travelled from Canada to Pakistan with Bismillah travel. Miss Ammara was the one who sell the tikets to my family. She was nice in begging just to sale her product. But when my family want to cancel the tikets as they changed their plane! she became rude. She transferred the call to their owner named Tahir. That person promised to refund as soon as possible but he also didn't give good response to us. He is so greedy. Never recommend anyone this unprofessional team. Baggers

Saleem Qazi 2 years ago

Fantastic experience: What a amazing Customer Services offered from Bismillah Travels & tours Canada. I must thanks to Owner Tahir Choudhary and staff specially Ammara Ashraf for their ********** 10 STARS out of 10 STARS. I have been dealing with them since many years. Keep Shining Bismillah Travels....

Zeeshan Nisar 2 years ago

Fantastic experience: Sadia Ashraf was efficient, very helpful and great to deal with.

This review has been automatically translated. | See original text
Samir Molvi 2 years ago

Fantastic experience: I have used Bismillah's service couple of times in 2019 and 2022. There service has been excellent. I have also recommended them to my close friend who will be using their service in Feb 2023. There ground service was excellent and professional. We were party of 12 with different people with different needs and they have lived up to our expectation. This trip was not only spiritual but emotional for us in many different ways. I would like to thank everyone at Bismillah travel for making it special for us. Thank you Nadia, Tahir, Hafiz and team Bismillah for making our trip memorable.

Umar Awan 2 years ago

Fantastic experience: Bought tickets from here. Get your tickets from Ammara. She was very professional and very helpful.

Taimour Hasan 2 years ago

Fantastic experience: Bismillah travels has always helped us in our travels for the past 5 years!

killerzain121 2 years ago

Fantastic experience: I had the best experience at the umrah, with Excellent customer service. Very happy with my dealings with Bismillah travel and travel consultant Nadia Ghazanfar.

Salman Ul Haq 2 years ago

Fantastic experience: I had an excellent experience with Bismillah Travels for my Umrah. Nadia helps us a lot in all the process. Services are excellent and their management as well. I always recommend Bismillah Travels specially Nadia for Umrah services. 5-Stars

faisal Bin alali 2 years ago

Negative experience: I did not visited them but did my research for canada visa, as they did not respond

Luna Islam 2 years ago

Fantastic experience: We had such an amazing experience with Nadia. She helped us out throughout the entire process from start to finish. She was always there to answer all our questions and make us feel comfortable, especially because it was our first time going for Umrah. During our stay in Mecca and Medina everything went very smoothly!

Sidra Rafique 2 years ago

Fantastic experience: I had a great experience with Saba throughout the time i was selecting flights till my reservations, she has been very humble and kind because i was reserving flights first time with Bismillah travel and was bit nervous but she dealt it very nicely. Five star for her.

bipul mazhar 2 years ago

Fantastic experience: Happy on their arrangement to Saudi Arabia. I am still here in Saudi Arabia. They gave us beautiful hotel in Macca and Madina. Transportation is good. Overall they made a unbelievable , satisfactory nice Trip. Thanks NADIA.( Bismillah travels Representatives).

Kaneez Fatima Memon 2 years ago

Fantastic experience: Bismillah travels helped to arrange my umrah trip. The staff at are professional and helpful. The hotels and transportation they arranged for us were clean and comfortable. I would go with them again for future trips.

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