FJ Travels and Tours

119 Main St S, L6Y 1N1, Brampton
119 Main St S
L6Y 1N1, Brampton
+1905-461-0959

Opening hours

  • sunday: (closed)
  • monday: 10h-18h
  • tuesday: 10h-18h
  • wednesday: 10h-18h
  • thursday: 10h-18h
  • friday: 10h-18h
  • saturday: 11h-16h

Lowest prices on airline tickets, Hajj and Umrah Packages. Services offered from Canada / USA to the world. 5 Star agency services with over 25 years in business.

Our comment from TraTraTravel about FJ Travels and Tours:

FJ Travels and Tours is a well-regarded travel agency based in Canada, known for its comprehensive services tailored to Umrah and travel needs. Customers have praised the agency for their excellent customer service and affordable pricing, particularly highlighting the helpfulness of agents like Omer and Javed, who have been described as professional, efficient, and attentive. Many clients have appreciated their well-organized trips, from securing visas to booking comfortable accommodations in close proximity to the masjid in Makkah and Madinah, as well as timely airport pickups and drop-offs.

Travelers have reported satisfying experiences while noting the dedication of the ground staff during their journey. Recurring positive feedback emphasizes easy communication with the agency, making trip planning a breeze.

However, there have been a few criticisms regarding communication inconsistencies and occasional organizational challenges, particularly regarding baggage logistics and room allocations. Some clients have faced issues with hotel bookings not meeting their expectations and an unclear pricing structure. Instances of poor customer service in resolving these issues were also reported, which detracted from what could have been a flawless experience.

Overall, while some customers faced challenges that may need addressing, the strong commitment to service and the many positive experiences make FJ Travels and Tours a noteworthy option for travelers looking for reliable travel arrangements.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

FJ Travels and Tours: Reviews

3.6/5 (189 Reviews)
S B 7 months ago

Fantastic experience: FjTravels thank you for making our Umrah trip amazing,From start to finish everything was organized and well planned & our heart full of thanks to ground staff.

Tauheed Salahuddin 8 months ago

Fantastic experience: We went with FJ Travel for our Umrah trip as recommended by a family friend. We were not disappointed with the services Alhamdulillah. Costs were very reasonable and they took care of everything from the visas, to plane tickets, to hotels and transportation. They answered all my questions clearly and their coordination with the Saudi team was very good. We always maintained a great line of communication throughout the trip. Special thanks to brothers Omer Mustafa, Javed Chowdhury, Hafiz Sanaullah, Mohammad Iftikhar and Bilal Iqbal. Jazakallahu Khairan. I would definitely consider them for future Umrah trips.

IMRAN BASHIR 8 months ago

Fantastic experience: Booked 5 Tickets at last moment to Pakistan and got very good deals with excellent service from the staff especially from Omer.

saim sheikh 10 months ago

Negative experience: Double check with agent of baggage and price. They sold a ticket without telling us ticket doesn't include 2 bags and when i went to purchase second bag online it can't be possible. For older people who travel alone it will be pain for them to handle everything specially lagguage boarding then new extra issue of purchasing extra baggage over the counter. In the end they don't except their fault and i have to put extra money. If you're aware how to buy things over credit or debit just purchase it buy your self don't trust on these kind of agencies who doesn't even hold a single right on any airline.

RKS splendid 1 year ago

Fantastic experience: Excellent service, best price.

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A syed 1 year ago

Fantastic experience: FJ travel One of the best experience I have the travel agent Omer he help me out a lot of plan my trip he help me step by step and send me all information I need one of the professional agent I deal with I highly recommend to talk to them before you wants to plan any trip THANK YOU OMAR for all your help A Syed

Faisal Khan 1 year ago

Negative experience: I'm here to share nothing but facts about this agency. I've had the worse may be worse is a smaller word with FJ the funny part is I have dealt with then in the past and it wasn't too bad but this time my bad luck I dealt with JAVED. This guy messed up my whole umrah trip, told him im traveling with my family so I want him to make sure things are organized and setup up properly and he made sure he does the opposite. Inspite of taking a direct flight to Jeddah I had almost 7 hrs wait time at the Jeddah Airport to go to Madinah and this was done without my knowledge, I found out when the tickets were issued and when I confronted him he made lame excuses saying I did send you emails and texts and in reality he never did and when he realised he is caught lying he said sorry and told me SOMETHING IMP WAS GOING ON IN THE OFFICE SO HE WAS SUPER BUSY and it's just 6-7 hrs wait which is normal, may be it's normal for him not for people who are traveling with small kids. Anyways cut long story short this place is a joke I tried talking to FJ manager but he is useless too told me he will look in to it and get back to me but that was it This is a typical desi place that doesn't even understand a word of what customer service means. This was the last time I have used these guys as my travel agents. Piece of advice to everyone stay away from them. And piece of advice to FJ hire people with good skills and knowledge if they wanna stay in the business otherwise you will soon be locking your doors. I am waiting for these guys to say we don't have a record of me being their customer and I'll post all the screen shots. Will be filling a complain in Teco aswell....

Syed Ishaque Ahmad 1 year ago

Positive experience: Good experience with Omer FJ Travel

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Yinka Ademuyiwa 1 year ago

Positive experience: My honest review is based on services received in January 2024 for a family Umrah trip. Pros *Flight was okay. *Airport pickup was okay though we had a hard time finding the driver *Airport drop-off was on time *Hotels were decent and a short walking distance from the masjid both in Makkah and Madinah. Very convenient . *Drivers and tour guides were friendly and polite Cons *Communication was mostly inconsistent. *We paid for a Quad room but this company booked us a Triple room stating that my 6 year old and 8 year old could share a bed. This was very inconvenient. When I pointed this out the company denied instead providing a different receipt from the one I was issued when I paid. *Ziarat tour guides did not fully understand English and we had to ask other pilgrims for assistance most times. *Hotel booked in Madinah was different from the one offered *Local transport was disorganized, usually hours late and not communicating clearly. This is very frustrating and doesn't enable proper planning. * The company stated that abayah and Ihram clothing was free, however they were asking for $150CAD for postage from Brampton to Ottawa. That's unreasonable and we chose to purchase our own My advice is to prospective clients if you chose to use this company is: * to document all communication with the company as there will be inconsistencies. *If you plan to pay by credit card, the company will ask for a photo of your credit card. We did not accept this as we believe it is unsafe and illegal. * avoid the wording "or similar* when it comes to hotel bookings as there is no guarantee what you will receive.

Masroor Ahmed 1 year ago

Fantastic experience: Very good service. FJ Travel and Tours is the best service in Toronto. They are quick, fast and care about their customers. Best air ticket price. I have recommended my friends and families to use their service and they had the same good experience. Thanks FJ.

FJ Travels and Tours
FJ Travels and Tours

Thanks Masroor Sb, appreciate your feed back, kindly edit and add few words to make sure to readers that our all reviews are not AI or fake generated. Appreciate again

Naveed Afzal 1 year ago

Fantastic experience: Please ask for Omar. Incredible help despite being on vacation. This was my one stop for Saudi visas and tickets. Highly recommended.

FJ Travels and Tours
FJ Travels and Tours

Thank you Mr. Afzal, we appreciate you taking time and giving us your feed back. We always try our hard to improve and offer glitch free services.

Nouman Malik 1 year ago

Fantastic experience: Hi, Had a really great experience with FJ Travel. Omer helped me to get the airline tickets and booking. I recommend going to Pakistan via FJ travels. Thanks Omer

FJ Travels and Tours
FJ Travels and Tours

Thanks Mr. Nouman, we love to hear from our client and their experience with us.

Umbreen Balouch 1 year ago

Fantastic experience: Polite and Efficient

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FJ Travels and Tours
FJ Travels and Tours

Dear Umbreen sister, we appreciate your feed back and generous comments. Kindly add few words on your travel and hotel we offered and service you received. Thanks again

Sajjad Elahi 1 year ago

Fantastic experience: I always buy ticket from Javed,chief executive of FJ travels. Excellent person with dedicated staff as well. They make you satisfy until you get satisfied in your business deal. Best agency in GTA. His brother Tahir is a Marvelous business guy

FJ Travels and Tours
FJ Travels and Tours

Thanks Sajjad Bhai, always consider my clients as my family members and FJ is a family company. Appreciate

Saad M 1 year ago

Negative experience: Horrible service. If you don’t ask them, they simply won’t tell you or provide you with any information. I prepaid my fees with the best available package few months in advance. I reached out to babar and Omar on WhatsApp message constantly and a full 9 days before flight if I have option to change seats and they would nod their heads and say yes but the system wouldn’t let me due to it being booked by a private company. Come the day of, and I m told they can’t do anything. Umrah is expected to bring some level of difficulties but that’s no excuse for a company making it harder on people with their service quality. You are literally dealing with the same level of service you would get if you book cheaper packages in India or Pakistan. My current experience with this airline booking company has not been pleasant due to a simple ask turning into a mess.

mark beaver 1 year ago

Negative experience: Very bad experience. Please book your tickets somewhere else. Not worth 1 star.Also

FJ Travels and Tours
FJ Travels and Tours

fake, spam

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Usama N 1 year ago

Negative experience: I had forgotten about this agency until their marketing team decided to do a blast promotion to all of their previous (and probably unhappy) clients. To put it simply, I purchased a ticket through this agency in 2019, and had a very unfortunate trip. I was trapped overnight in a foreign airport due to an extremely short (20 minutes) layover designed by an agent at FJ. When I missed my connecting flight, I was told my "make-up" flight would be handled by the agency I purchased the ticket through. Not only did this agency not provide a ticket with over 48 hours notice, they also failed to issue a refund due to their incompetence. I didn't complete my trip nor did I receive any compensation. I don't usually write reviews for bad experiences, but prospects of this agency should be aware of the incompetence.

Moazzam Faisal 1 year ago

Fantastic experience: Had a really great experience doing umrah with FJ travel. 5 nights in Makkah at Anjum Hotel and 3 nights in Madina at Crown Plaza. The ground transportation was excellent and the trip went as expected. Omer helped me and my family with all the hassle free booking and visas. Would highly recommend going to umrah via FJ travels

FJ Travels and Tours
FJ Travels and Tours

Thanks Faisal brother, with help of your kind hearted comment, this is the cause of how we are still surviving from last 3 decaded. We face many false and focred wrond reviews but yet we decide to fight them by offer better and unique services. Much thanks again

Waqas Khan 1 year ago

Fantastic experience: Excellent!

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Abrar Durrani 1 year ago

Fantastic experience: Great experience

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olivier David 1 year ago

Fantastic experience: I recently had the pleasure of experiencing a umrah package from toronto with FJ Travels, and I must say it was an exceptional journey from start to finish. FJ Travels exceeded my expectations in every aspect, making my trip an unforgettable comfortable trip First and foremost, their customer service was impeccable. From the initial inquiry to the moment I returned home, their team was responsive, friendly, and always ready to assist with any questions or concerns. Their attention to detail and commitment to ensuring a seamless travel experience truly stood out.

Khalid Malik 1 year ago

Fantastic experience: FJ Travel reps Javed and others provided me an excellent service. Listened to my request and helped me timely as much as possible. Thank you folks .

MUHAMMAD MASOOD 1 year ago

Fantastic experience: Great experience

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Syed Samsaam 1 year ago

Fantastic experience: Fast and reliable service.

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Rabia S 2 years ago

Fantastic experience: I stumbled upon this agency a while ago and I was really in desperate need of a ticket to pakistan. Omer helped me get a ticket and made sure my trip went smoothly as I was traveling alone. Highly recommend them!

FJ Travels and Tours
FJ Travels and Tours

Much appreciate dear Rabia and always look forward, we have many loyal and elite clients likes yourself and we where we continue to increase our list, sametime we we always eliminate the bad fishes from our pond to keep it clean and shiny.

Hasan Abedi 2 years ago

Negative experience: I was going to be their customer, however, got saved. My friend Nasrullah Niazi was about to buy5 the package with them. I had told Nasrullah that I will buy the same package what you do. Nasrullah had sent them $3,000, and their attitude changed, voice/tone changed after receiving the money. Charged him $150/person * 5 = $750 and returned him $2,250. I am suggesting, do not send anyone money until you have written confirmation what you will get. Be careful with the term "Something similar " Make sure about flight schedule and wait times at each airport. I will not use FJ travels at all. Hasan

FJ Travels and Tours
FJ Travels and Tours

Dear Hasan Abedi: Your friend is one of old client and they were (him and his wife) dealing with our company with multiple agents. Both bargained over two weeks period and until satisfied, they sent the deposit for agreed package price. Once we received the deposit, we sent them final itinerary but then they switch the itinerary and hotels to as per their choice. We again once more offered them same as they wanted but now they start bargaining on agreed price which again we reduced to accomplish and wish to obtain their business. Anyting we brings, he argued, after final argument and commitment, we issued the tickets and send the package as what he asked. After we sent him everything in written, we asked for the money and he said that he will pay one or two day before departure which was not acceptable. He demands to cancel the tickets and package and agreed to pay the service charges. This cancellation was done as per his directions and not from our office. We had booked ticket and also booked hotel three times as he initially agreed with us for 14 days and then he change it to 15 and final he pushed us it to 16 days. Just someone told you wrong story and you listen and then beleive and base on that, you accuse us for something which is not accurate, make you accompliss in this.

Birjees Zahira 2 years ago

Negative experience: My experience with FJ was very bad. For Ramadan umrah. He didn't fulfill his promises. I wanted to go with the group but I found myself alone there. No help was found through FJ Travel. For the hotel, I paid for two people he put three people without informing us. People in my room he put were special needs people. It was extremely uncomfortable. that they made the washroom always engage and dirty, with their loud snoring can't sleep, FJ Travel said that our personnel will help you but no help was found. He said all ground level giyarat included in Makkah and Madina, but there was no giyarat. He said to share the transport for airports and the Makkah to Madina which was very bad. He didn't provide proper information about the meals in the hotel. I would also like to mention that through FJ Travel I booked my ticket six months before Ramadan but FJ Travel did a visa process Ten days before leaving, because of a late visa I was not able to book'' Riyajul Janna's visit, it was full a month before Ramadan. I miss this important visit as well. On top of that, after coming back, wanted to talk with FJ Travel's owner, but he was very rude. Overall FJ Travel has destroyed my Ramadan Umrah.

FJ Travels and Tours
FJ Travels and Tours

If you look at your package, you paid for quad room share. We gave you triple room, you get ticket by Turkish air and have 10 days stay in Makkah as per promised hotel with sahoor. We provided hotel, accomodation, ticket, transportation and all. You wanted free food which we never committed but breakfast only in Makkah. After came back from Umrah, you said we destroyed your umrah where you actually intended to blackmail us while there and even now. May Allah forgive you and accept your Umrah. We are taking your words very seriously, we will forward all correspondence and agreed package and what provided. You have full right to defend it.

habib989 uddin 2 years ago

Fantastic experience: Asaalam Alikum Mashallah excellent service. I went with my family in March 2023 for 10 days. Everything is perfect. Javed bhai and Omer bhai are very humble and very polite people who give good service in Toronto, Makkah, and Madinah all time they guide and assist us. Very good FJ travel keep it up!!

Anwar Sardar 2 years ago

Fantastic experience: My family and I recently completed Umrah with FJ Travel. Everything was taken care of extremely well by FJ including hotels (Al Ghuffran) and Pullman Zam Zam in Medina. We had a wonderful time as their employees in Makkah, Medina and Turkey picked us up promptly from the airport to the hotels including ziarat. I would definitely book with FJ again. Thx you Omar, Javed Sahb, Hafiz sahb in Makkah, Ali bhai in Medina and Usman in Turkey

Hinda Osman 2 years ago

Fantastic experience: Omar is professional honest travel agent , who goes beyond to meet you your needs in minutes he can look for you the most incredible thicket price . He is awesome . I love this travel agency and would always use it for my travel. I recommend for everyone.

Neha Anwar 2 years ago

Fantastic experience: I was able to work with them over my umrah experience in 2019 and it was a very respectful and easy experience. Despite my thousand questions they answered all of them in a timely manner and everything went smoothly. Looking forward to working with them again in the future for my Pakistan trip in 2023!

Shan-e-zehra Zaidi 2 years ago

Fantastic experience: Had a great experience with FJ travels! Would highly recommend!

Vishali Sharma 2 years ago

Fantastic experience: I recently used Fj Travels & Tours to book an Umrah package, and I must say I was impressed with their services. The booking process was straightforward, and the staff was helpful and responsive to my queries. They provided detailed information about the itinerary and helped me select the best flights and accommodations for my budget. During my trip, everything went smoothly, and I had a fantastic time. The hotels were comfortable and conveniently located, and the tours were well-organized and informative. I particularly appreciated the personalized service I received, as they took the time to tailor the itinerary to my preferences. Overall, I would highly recommend Fj Travels and Tours to anyone looking for a reliable and trustworthy travel agency in Canada. They exceeded my expectations, and I will definitely use their services again in the future.

Zaryab Tanveer 2 years ago

Fantastic experience: Highly recommended for travel packages

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Muhammed Tahamee 2 years ago

Fantastic experience: Were really helpful in getting me tickets are the very last minute.

Filza Arshad 2 years ago

Fantastic experience: Did what a travel agency is supposed to do. Made my trip planning really easy. Found the best price for me & did everything for me with zero hassle on my end. They are also better at responding compared to other agencies. Recommend them

umair khalid 2 years ago

Fantastic experience: Genuinely very nice and hospitable people. Would definitely recommend!

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Sara Samuel 2 years ago

Fantastic experience: Great travel agency, would definitely book through them again! We have always found them reliable, professional and prompt in replying to all queries. Our experience with them has been great.

Abdul Moiz Khan 2 years ago

Fantastic experience: The best umrah experience one could ask for. Mr. Javed Choudhry was really helpful in guiding us through our journey and made the trip as smooth as possible!

Abdul Moiz Sohail 2 years ago

Fantastic experience: A very delightful experience. We were looked after like we were family by FJ travels and tours. Would highly recommend them to plan your trip to the holy land!

rumana tasmin 2 years ago

Fantastic experience: Thank you very much for helping us to complete our umra successfully. We are grateful to FJ Travels. Also Hafiz Sanaullah helped us a lot in every step in Saudi Arabia. Please accept our heartfelt thanks. We will recommend FJ Travels to our friends.

Roojieoo 2 years ago

Fantastic experience: “Had the pleasure of travelling to umrah and then Pakistan with fj travels last month and had an amazing experience, worked closely with javed and umar with some last minute flight changes and wheelchair changes and they were extremely helpful throughout the process. On top of that, my mother had lost her wallet at Mecca and Javed sir, sitting in Toronto , worked with hafiz late night and ensured that I had my wallet delivered to madina . Highly recommend their services and inshAllah they continue to send people on umrah.

abdul muqeet 2 years ago

Negative experience: I wish i can give no stars . FJ travel is so pathetic and all about lies and fraud . They running scam business . I am surprise how come they are taking people for umrah services . No Khufe khudah . Respected elders please dont reserve any umrah services with FJ . Btw all positive reviews are from paid people . I am arranging a big seminar in brampton and mississauga masjid . I will inform everyone about our experience with FJ.

sabyna habib 2 years ago

Fantastic experience: Great service, patient and reliable! Pleased with FJ travels and tours :)

Momina Habib 2 years ago

Fantastic experience: I’d recommend this agency with no hesitations. Mr. Javed was very helpful when booking our trip. He was very clear about what he could support us with during the time of booking and was able to answer any questions my family had. I’d book with him again if I could!

Haya Ansari 2 years ago

Fantastic experience: We had an amazing trip and recently completed umrah. My family was recommended FJ travels by a family friend and we couldn’t have been happier with the booking. Would recommend this travel agency to everyone!

Hashim Ali Gadhi 2 years ago

Fantastic experience: Very accommodating and humble management. Made sure that our requirements relating the trip, places and areas were not missed. Also guided us of the places we were unaware of. Highly recommended.

Aqsa Rani 2 years ago

Fantastic experience: Excellent company to travel with. Highly recommended.

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Afzaal Ahmad 2 years ago

Fantastic experience: Our family booked umrah package from FJ travels. We highly recommend FJ for umrah services. Highly recommended

Rabia Afzal 2 years ago

Negative experience: Pathetic service and rude behaviour. Respected elders please never use this travel agency . Umrah and Hajj is all about patience but you will loose all your patience with FJ travel . They lies a lot and they are very expert to put the blame in others . We were in December 2022 Umrah group and really feel regret to use the services from FJ travel even though lot of people warned us not to use there services . Pls save your money and bless journey from FJ travel . Btw all recent good reviews are from paid people .

FJ Travels and Tours
FJ Travels and Tours

Hi, can you explain your troubles if you went umrah with us ? Did you receive tickets and visas ? Did you well received on airport and taken to hotel? Did you stayed in hotel you paid for and if yes then which hotel you paid and in which hotel you stayed ? Did you were taken on ziarats tour in makkah and in madina ? Were you provided transportation within cities? Were you taken to airport on your return date ? If all above correct then where exactly is FJ is rude or provide pathetic service or you just in denial to just take revenge on us for someone else ?

Sonia Naveed 2 years ago

Fantastic experience: I had a great experience with fj travels. They made my dream come true with umrah. Will recommend to my friends and family.

Reem Soliman 2 years ago

Fantastic experience: Quick, helpful and great service

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M 2 years ago

Negative experience: AVOID LIKE THE PLAGUE! Not the first review it seems where my family was left stranded in an airport with elderly family members on medication. No help or support from the owner of the company, instead rude messages involving swearing. Extremely unprofessional. Scamming old people out of money in the name of religion. DO NOT USE FOR ANY TOURS ESPECIALLY UMRAH TOURS OR YOU WILL BE LEFT STRANDED WITH LOST BAGGAGE.

Shazaib Khursheed Lf-1031 2 years ago

Fantastic experience: Excellent service

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Javaid Muhammad 2 years ago

Fantastic experience: Excellence services

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usman saeed usman saeed 2 years ago

Fantastic experience: They provide very good Umrah package walking distance hotels. I recommend to others.

Husnain Hussain 2 years ago

Fantastic experience: I had a very good experience

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Zeeshan Khalid 2 years ago

Fantastic experience: Excellence services.. I recommend them to my friends and family

Furqan hussain 2 years ago

Fantastic experience: excellence services

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M Wasey 2 years ago

Negative experience: Bad business practices

Fayaz Kadir 2 years ago

Negative experience: Please don't book with this travel agent.

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Rafay Shah 2 years ago

Negative experience: Unprofessionalism at its worst. I would strongly recommend avoiding this travel company. My cousin's family's umrah trip in December was a complete disaster. They were left stranded at the airport with no help or support. Instead, they received rude and swear-filled messages from the owner, which was a clear indication of the unprofessional behavior of this travel company.

FJ Travels and Tours
FJ Travels and Tours

You all are from Shah family and most of all 0 star reviews you guys posting since two months. You guys acting as God who trying to defame our company simply we couldn't offer you free hotel as one of your family member lost their flight and that revenge is taken on us as your defamation spree. May Allah be witness of your these acts and serve you what you all deserve. If we have done single cheat or fraud, we are licensed and all court and other bodies are in place to bring justice but since your claims all flawless and has no base, you all gang up together and it's been goings since months. We do have any fake reviews yet if allarranged again from your gang parties

S Shah 2 years ago

Negative experience: Please do your research before booking with this agency. My family recently went for Umrah over the Winter holidays 2022 and unfortunately had terrible customer service. Instead of receiving help they were verbally attacked, belittled, blamed and shamed for incidents that were out of their hands. No one should ever have to be subjected to disgusting profanities, especially whilst embarking on a spiritual journey. Again, please do your due diligence before booking with this agency.

FJ Travels and Tours
FJ Travels and Tours

You all are from Shah family and most of all 0 star reviews you guys posting since two months. You guys acting as God who trying to defame our company simply we couldn't offer you free hotel as one of your family member lost their flight and that revenge is taken on us as your defamation spree. May Allah be witness of your these acts and serve you what you all deserve. If we have done single cheat or fraud, we are licensed and all court and other bodies are in place to bring justice but since your claims all flawless and has no base, you all gang up together and it's been goings since months. We do have any fake reviews yet if allarranged again from your gang parties

Umar Shah 2 years ago

Negative experience: Zero stars from me...Worst recent Umrah experience with this travel agency by my immediate family members. Abusive/unprofessional staff and owner. PLEASE DO NOT GIVE THEM YOUR BUSINESS!

Rifat Ishpa Shah 2 years ago

Negative experience: Booked an Umrah trip for Dec 26-Jan 4. One group from Edmonton (2 adults, 2 kids) 1 group from Toronto (2 Seniors, 1 adult). The only thing that FJ did properly was taking our money and booking the trip. However, when things did not go as planned, they didn’t want to help. They did not help us with the airlines or hotels to coordinate new flights and bookings. Too busy counting their margins and ripping of new customers. They resort to abusive language and threats towards my family and others. FJ lacks human empathy, business ethics, accountability, customer service. Very shameful. Please stay away.

Shahab Haque 2 years ago

Negative experience: Worse travel agency in Canada. Please beware never ever book from them!!!

Imran Shah 2 years ago

Negative experience: Booked trip on Dec 26. Dealing with FJ was a nightmare. Lack of ethics , professionalism, ownership and coordination. We were verbally abused and scammed out of $. I would not book with them.

Ayman Taher 2 years ago

Fantastic experience: Excellent trip, so refreshing. I loved it.

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A A 2 years ago

Fantastic experience: Best services 'FJ Travel and Tour'

Esha Malik 2 years ago

Fantastic experience: Good travel plans

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TAWAF SA 2 years ago

Fantastic experience: We went January Group Umra All hotels are close to Haram we stayd in Makkah Gufran Safwa & in Madina Bosphorus All transportation was well organized Stay Blessed F J TRAVEL hope we use FJ travel in future Thanks

S. Cherry 2 years ago

Fantastic experience: Dear Javed choudhry I wanna thanks to you and your team. It was my precious days and your efforts made it memorable. My family is very satisfied with your services. So I suggest to others to choose Fj travels and tour's. Next time I ll choose Fj travels and tour's for Hajj IN SHAA ALLAH.

Sehar Saleem 2 years ago

Fantastic experience: I did my umrah with my family last few days ago. This was my best decision to choose Fj travels and tour's. Javed choudhry arranged each and everything perfectly. His team members are super patience and lead us very nicely and their team members at mecca and madina were so humble and nice they did their best for us. Hafiz bhai and Imam tell us about islam so many things and Haifz bhai arranged our transportation sharply on time and he took care all of us. Thanks to Javed choudhry and his team members for their speechless efforts. I told about Fj travels and tour's to my family members and friends cause choudhry javed deserve it. Next time I ll choose Fj travels and tour's IN SHAA ALLAH. THANKS again for everything .

FJ Travels and Tours
FJ Travels and Tours

Thanks Sehar for the kind words, we do our best for each of our tour unless some forced hurdle come across but again, we resolve it with clients support and patience. We have less cream and elite clientele and that is how we continue to survive over 20 years in business. Thanks again and we look forward

nathan Thomas 2 years ago

Fantastic experience: I recently traveled with FJ Travels for my Umrah pilgrimage and I couldn't be more pleased with their services. The team was incredibly professional and supportive from start to finish, and they made sure that every aspect of the trip was well taken care of. The accommodations were top-notch and the itinerary was well-planned, allowing us to make the most of our time in the holy city of Mecca. I also appreciated the personalized attention and guidance provided by the team throughout the journey. I would highly recommend FJ Travels to anyone looking for a reliable and affordable Umrah package from Canada.

Sadia Wasim 2 years ago

Fantastic experience: Fj travels and tours provided excellent services and assistance in my umrah journey and i would recommend everyone to use them for a wonderful experience

Babar Saleem 2 years ago

Fantastic experience: I am delighted to provide a positive review for FJ Travel Agency for their exceptional Umrah and travel services. From my experience, FJ Travel Agency has exceeded my expectations and provided outstanding customer service. Firstly, the team at FJ Travel Agency was incredibly knowledgeable about Umrah and provided me with all the necessary information and guidance to make my pilgrimage as smooth and comfortable as possible. They assisted me in every step of the process, from obtaining visas to booking flights, accommodations, and transportation. Throughout my journey, the FJ Travel Agency team was attentive and responsive to my needs. They provided me with regular updates and were available to answer any questions I had. I felt confident that I was in good hands, and their expertise and professionalism made my Umrah experience truly unforgettable. Moreover, FJ Travel Agency also provided me with excellent travel services beyond Umrah. They offered me a range of travel options that catered to my preferences and budget. They recommended unique destinations and activities that added an extra dimension to my trip, making it a memorable and enriching experience. The booking process was seamless and hassle-free, and the agency provided me with all the necessary documentation and information to ensure my trip was well-planned and organized. In summary, I highly recommend FJ Travel Agency for their exceptional Umrah and travel services. They are dedicated to ensuring customer satisfaction and go above and beyond to ensure their clients have a memorable and enjoyable experience. Thank you, FJ Travel Agency, for an unforgettable journey.

Daniyal Waseem 2 years ago

Fantastic experience: Very good experience

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Izhar Syed 2 years ago

Fantastic experience: Always offer good service. I have been dealing with them for 15 years.

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Maria Rahim 2 years ago

Negative experience: Terrible experience with them.Please don't waste your hard earned money.

F Kijiji 2 years ago

Negative experience: Poor communication from travel agents during trip flight and hotel changes. Not helpful at all. I would not recommend them.

tehreem khalid 2 years ago

Fantastic experience: Excellent services.

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millbrook physio 2 years ago

Fantastic experience: Omer is an amazing Agent he went above and beyond to help me book Umrah for me and my mother. Gave us an excellent price and the exact dates we wanted. We will tell everyone we know about FJ Travel. Jazak Allah Khair Omer.

Fari Pari 2 years ago

Negative experience: Worstttttttttttttttt service ever from these people. They don’t no how to treat people. Nasty language they use. Neverrrrrr use them they waste ur time and money . These people have no experience. These disgusting people just opened a dam agency with no experience at all. Dontttttttt waste ur money and time on this company. Now they will reply like “do we no u”. They will act like we never booked tickets for u. Fakeeeeeeeeee company

Tajkiya Rahman 2 years ago

Negative experience: Do yourself a favour and pls don’t book with them. Terrible, terrible customer service

FJ Travels and Tours
FJ Travels and Tours

Fake review, must be reported

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Afzal Karim 2 years ago

Negative experience: Asalamualakum. Pls use other agency . Fj travel running scam business . I am still at the airport coming from December umrah group. Pathetic service from FJ. If you need more detail . Pls msg me directly.

Asfiya Arif 2 years ago

Negative experience: We are very upset with our experience. We weren’t properly guided or informed. We would have to call the agent ourselves to find out what we have to do whereas other groups had a representative from the travel agency who assisted them with everything. The thing we were most upset about was that we could not bring back zam zam water which FJ failed to inform us that apparently, Saudi does not grant Canadians umrah visas anymore, and zam zam can only be brought back with umrah visas. However, on the plane we met tons of Canadians who were able to bring back zam zam because their travel agent fought for them and did not sit down until each of their customers had their 5L zam zam bottle.

Madeha Umer Niaz 2 years ago

Negative experience: A miscommunication from there agent cost me more than $500 in multiple baggage fees. I showed them communication with the agent where I had confirmed the baggage policy multiple times as proof. They acknowledged their mistake, and promised to reimburse however after weeks of following up they denied any such communication and were very rude.

FJ Travels and Tours
FJ Travels and Tours

Dear MAdeha, we never agreed on luggage and it is as per the airline. If you read our email draft and your tickets, it is mentioned luggage allowed and our policy. You complete your travel and carry extra your luggage and after completing travel, you marked us 1 star. This case will be taken care outside Google now

Yhaya14 2 years ago

Negative experience: If I can give them minus I will zero after sales services I will never recommend anyone to buy from fj travel Yes you know me we bought 7 tickets from you and I want 1 child and 1 adult tickets to be extended you guys quoted me around 2200$ but I did it directly from airline in 1000$ so you guys were charging me 1200$ extra I think now you know me who I am

FJ Travels and Tours
FJ Travels and Tours

Do we know you?

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Tom Tony 2 years ago

Negative experience: I bought 4 tickets from FJ travel agency but I got an emergency so I'm not able to take a flight I told them weeks before to cancel my seat and they charge cancellation fee $600 each person more than other agency travel they charged service fee only 50$ not like 300$ extra I called the Pia they charge cancellation fee only $300 but FJ travel they charge $600 double then Pia is lost 600 each person we bought a ticket it's cost me too much for cancellation If you want to buy the ticket please go and KK travel there are really good price and they give you a good price for the ticket and cancellation they're not charge for extra I recommend FJ travel do not go there they charge you too much money for the cancellation fee I already report to travel agency who provide the license I hopefully they will get that information to FJ travel

FJ Travels and Tours
FJ Travels and Tours

PIA $300 Consolidator $50 Our service fee $100 per person Nothing extra charged We are taking every single review very serioursly and might take court action if false accuzation filed against us on Google. As we can't control Google but we can face client in court for sure.

N Jamal 2 years ago

Fantastic experience: I just returned after my Umrah/Pakistan trip with my family using FJ travel package and it was wonderful experience at every step. Thanks to FJ travel highly professional team for providing great support and to be available and responding of my queries at different stages of this trip as I needed. I was hesitant in selecting the travel agency as this was my first Umrah, found some of well known travel agencies as not reliable after few discussions/phone conversations as they kept changing pricing for same package and were not sure about hotel names etc but FJ travel provided me all details what I was looking for prior to book the package. FJ travel modified travel dates as I requested and offered unbeatable pricing. Hotels and ziyarat bus trips were awesome. FJ travel's local agent team in Saudia (Hafiz Sanaullah team), was highly professional and available at every step, picked up on time from Jeddah airport , welcomed us on hotel gate and took us to reception for check in, this was great support as we are tired of travelling and at new place first time, Ziayarat was arranged in private bus trip with scholars to share more details about the locations we visited. FJ travel was with us as well whenever I needed them via whatsapp text messaging. Highly recommended

A 2 years ago

Negative experience: As a sister travelling alone felt disorganized and misinformed. The umra was not led by an imam, simply received hotel and flight booking that could have been done on your own. Was charged for a double room but placed in quadruple with no compensation.

FJ Travels and Tours
FJ Travels and Tours

A sister performed umrah and you are replying for her?

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mrs Anna 3 years ago

Negative experience: If there was no star I would have give. This fj travel Too much hassle in every step of way the list is so bog that it will take whole day Pls be aware don’t deal With them specially umrah hajj as u want to do it for Allah and don’t want to be frustrated in process I just don’t understand how come he doesn’t have any negative reviews with one negative reviews I agree mr chaudry have an excuse or answer to all the trouble and blame it on consumer right away

Naveed Zafar 3 years ago

Negative experience: Poor customer service and untrustworthy staff. Especially Javed.

Ali Shahab 3 years ago

Negative experience: That’s just a glimpse of their customer services .. would not recommend it to anyone .. I’ve been dropping them emails for the last two months and they are not responding ..

Rubab Haider 3 years ago

Fantastic experience: Fj travel are very cooperative and responsible. They helped me a lot and provided me with reasonable ticket prices. Very grateful to them, highly recommend this agency!

Fahila Ba 3 years ago

Fantastic experience: Asalam Alikum! I would like to share my recent experience with FJ Travels to umrah . It was a great experience we really enjoyed our trip. Everything was excellent the hotels and the tour guide, in 7 days umrah we had a great time. Specially thanks to Mr. Sanaullah Hafiz a tour guide, he is an excellent and helpful person, he made all the possible efforts to take care of us. we appreciate. we really enjoyed the company. The only thing I request FJ Travels to be more specific and clear about their prices this was the only concern I had and i hope this issue to be improved. Overall it was a wonderful experience I highly recommend it. Once agian thenk to FJ Travels for their efforts to make our trip comfortable and enjoyable..... Jazak Allah Khair.

Din Toronto 3 years ago

Fantastic experience: I would like to thank FJ Travels for their efforts to make our trip comfortable & enjoyable. Jazak alah khair. Your representative in SAUDIA Arabia brother Hafiz is an excellent person, he made all the possible efforts to take care of us.

CityTowing&recovery 3 years ago

Negative experience: FJ Travels &Tours cancellation charges are $550 on each PIA ticket Toronto to Islamabad for my 3 tickets they are asking $1650 to cancel even still 30days from flight so,please Beware of FJ travel & tours scam ,Just information for everyone and if you want to make date changes $150 each adult & $100 for child plus fare difference plus plus and plus ........list goes On......think 100 times b4 you book a flight

hussain momand 3 years ago

Negative experience: You don’t deserve a star ..fj travel is full of lies and scam… when my flight got cancel and I asked for the refund they told me you have to wait 4 months for the refund after 5 months when I asked them for the refund again they told me they don’t have a refund and they can’t do anything for me .. they got the refund and kept it for them self …… worst place to buy ticket is from fj travel .. they are all nice and sweet at first but once you buy it then see how they change .. you can keep me refund now :)

matiya riaz 3 years ago

Negative experience: The owner Javed is extremely rude and there is no sense of professionalism. Does not take the time to clarify anything and hung up on us twice. Extremely unprofessional.

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