
Skylawn Travel Ltd

Information about Skylawn Travel Ltd
Opening hours
- Monday: 9:30 AM – 6:30 PM
- Tuesday: 9:30 AM – 6:30 PM
- Wednesday: 9:30 AM – 6:30 PM
- Thursday: 9:30 AM – 6:30 PM
- Friday: 9:30 AM – 6:30 PM
- Saturday: 9:30 AM – 4:00 PM
- Sunday: Closed
Having been in the travel business for several years SkyLawn travel has provided professional corporate and personalized travel to a large clientele. Our service spands the globe from Canada, United States, Europe, India, Pakistan, Bangladesh and all other locations Read more[..]
Our comment from TraTraTravel about Skylawn Travel Ltd:
Skylawn Travel Ltd is a travel agency that combines affordability with customer service in a unique manner. Many clients have highlighted their positive experiences with certain agents, noting 'great customer service' and 'excellent assistance', particularly from agents like Latifa and Cristina, who are recognized for their professionalism and dedication to meeting customer needs. Customers have shared that they often receive 'very good deals' on flights and appreciate the 'quick and courteous service'.
However, it's important to mention that not all experiences have been positive. Some users reported issues such as 'slow and terrible service', 'lack of communication', and feeling 'overpriced' compared to competitors. A few clients have also expressed serious concerns about professionalism and responsiveness, stating that they felt neglected during important travel arrangements.
In summary, while Skylawn Travel Ltd offers a range of service quality and price competitiveness, customer experiences can vary widely. Potential clients are encouraged to research and consider both the positive feedback as well as the concerns raised by others.
Skylawn Travel Ltd: Reviews
Fantastic experience: I have been a client of Skylawn and specifically Preet for many years and he has always gone above and beyond to make sure our travel needs are met, he guided us through the crazy days just before all air travel was stopped due to COVID, and gave me updates as our elderly Family member made their way from overseas to Canada, giving us updates of her location and status each segment at all hours. If you want cheap service Fine, I never put a price on his professionalism and still Very competitive pricing, and managing of transit times if any, he is always upfront, gives great advice and does his best, which is a high standard. in today's world of terrible to non existent service, professionals like him are rare. Thank you Preet! we appreciate you.
Negative experience: I would never suggest someone to visit Skylawn, they’re overpriced for everything and you can get the better service at other places especially for OCI they’ll charge you $800 (for the complete file) but BLS Montreal only charge you 100$ to fill in the application which also includes courier service (plus there’s OCI fees which you pay on the side) but still you save $$$.
Fantastic experience: Good welcome
Fantastic experience: I have always received excellent customer service from Mrs. Latifa and I have received very interesting price offers for my plane tickets every time I do business with Skylawn. Extremely professional and friendly at the same time, Mrs. Latifa listens to my needs as a customer and quickly finds what suits me. This is why I recommend Skylawn without hesitation.
Fantastic experience: I have always had excellent customer service from Mrs. Latifa and I have received very interesting price offers for my plane tickets every time I do business with Skylawn, extremely professional and friendly at the same time, Mrs. Latifa listens to my needs as a customer and quickly finds what suits me. That is why I recommend Skylawn without hesitation.
Negative experience: Professional qualities are lacking in the company. When you need help, they make you wait for hours even after promising to call you back. They are quite costly compared to their competitors. There is a great deal of concern due to their inability to speak English or French proficiently.
Positive experience: No callback
Negative experience: I strongly advise against using this agency – if I could give it "0" stars, I would. My experience with them was terrible, especially when traveling with a baby. The agent arranged a 27-hour transit, and we ended up spending an extra 600 Euros on hotel accommodation. When I questioned the decision, the response was absurd – apparently, I got a "well-priced ticket" at the cost of paying for my own lodging. Avoid this place, especially the gentleman handling tickets to Bangladesh, especially if you're traveling with kids or elders.
Fantastic experience: Grt service
Negative experience: The worst service I've ever had in my life, they don’t answer calls or emails, they don’t look for the best prices for tickets, I advise not to buy from them, they are irresponsible and the agents who make your reservations go on vacation and if there is a problem, nobody helps you...
Fantastic experience: Latest all types ladies congratulations
Fantastic experience:
Negative experience: I called to make a reservation for myself and my family for a trip in the summer to Algiers, I left a message in the voicemail, the person called me back two days later, she asked for my information, I gave her all the information regarding my dates, the names, the birth dates, then radio silence, I tried calling, the agent didn't call back, I sent messages, the same thing, no response, one month...two months...three months........still no response, it's really lacking seriousness, I hope the concerned agent recognizes herself in this message and realizes that it really lacks professionalism and is disrespectful, and on top of that, it harms the reputation of the company she represents. Lucky that there are more serious travel agents who show more respect towards clients and with whom I was able to book after this experience.
Negative experience: Don't come here; unreasonable people work here.
Fantastic experience: Excellent service à la clientèle. Service rapide et courtois
Fantastic experience: Great experience
Fantastic experience:
Fantastic experience: Très bon service.
Fantastic experience: Ok
Fantastic experience: Very good
Fantastic experience: Sa fait très longtemps que je suis avec eu très satisfait du service
Fantastic experience: Toujours très agréable de faire affaire avec Mme Hamida. Elle est efficace, professionnelle et à l'écoute. Tout s'est fait à distance en quelques jours. Je la recommande vivement. Merci!
Negative experience: To avoid
Negative experience: Do not pay or give credit card number to this agency, had terrible experience
Negative experience: THEY provided very slow and terrible service.
Negative experience: They provided very slow and terrible service. They don't give the cheapest or best deals. I was able to find deals for $400 lower. They scammed me after i booked a ticket with them and i wanted to cancel after. They wouldn't answer or help in any way. Worst flight company ever. Right now i'm sueing them for scamming me. STAY AWAY FROM THIS AGENCY
Negative experience: This is a scam company. The agent my brother was dealing with (her name is Roula) kept giving him wrong information and he ended buying duplicate tickets . When he complained to the “president” of the company, he stopped returning his calls !! Eventually he had to sue them for misconduct
Negative experience: They never picked up the phone. I called 4 times to shop for a ticket. No answer. No reply. Weird. Took my business elsewhere.
Negative experience: Known to lose documents and extort you $ for service that are free anywhere else
Fantastic experience: My visit at skylawn travels was pleasant and fulfilling, left comfortably happy .
Negative experience: The agent named Hammida is very arrogant and rude, with a mentality of corruption to perfection. Once she takes the amount she wants, it's over; there is no follow-up, lacking professionalism and empathy. The management is poorly organized, avoid this agency.
Fantastic experience: I cannot express my appreciation to Hamida . When I was in Paris stucked there because Royal Maroc cancelled all international flights without notice ......I called Hamida it was about midnight in Mtl ....when she picked up the phone and did her best in order to find another flight .It was an emergency case and she sorted it out . She was professional and amazing .She was with me during a very bad time and it matters a lot Thanks again
Fantastic experience: Excellent Service....notamment avec Nawel Houfel.
Fantastic experience: Meet Reza , travel agent , great customer service
Fantastic experience: Economucal & Efficient service
Fantastic experience: Very prompt and professional service.
Fantastic experience: J'adore planifier mes voyages avec heureux. M. Patel est d'excellent conseils
Fantastic experience: Affordable
Fantastic experience: A shout-out to the travel agent Cristina Arabadji. I've used her services to buy air tickets for my aged family member. She gave me a couple of great advice regarding the trip and shown experience, high-level professionalism and excellent customer service. I've very much appreciated her help.
Fantastic experience: Excellent service, ask for Preet who will find you the best prices.
Fantastic experience: A shout-out to the travel agent Cristina Arabadji. I've used her services to buy air tickets for my aged family member. She gave me a couple of great advice regarding the trip and shown experience, high-level professionalism and excellent customer service. I've very much appreciated her help.
Fantastic experience: great service .. i had a good time..thank you..keep it up.
Fantastic experience: A shout-out to the travel agent Cristina Arabadji. I've used her services to buy air tickets for my aged family member. She gave me a couple of great advice regarding the trip and shown experience, high-level professionalism and excellent customer service. I've very much appreciated her help.
Negative experience: For the destination Algeria, the so-called advisor is very impolite and arrogant, especially during the high season. She made a mistake with the passengers' names when issuing tickets, and as a result, we had to cancel them to get others with the correct names on them. But the issue is that she didn't even have the decency to apologize; on the contrary, she wanted to charge more. I gave 1 star because we don't have the option to give 0 stars. Avoid this.
Positive experience: Bon services
Fantastic experience: Service impeccable, à recommander fortement!
Positive experience: Not bad since prices are very competitive
Negative experience: I bought a ticket to Algiers, the travel agent is a liar, customer service does not exist in her dictionary. A piece of advice, it's better to buy the ticket directly on the company's website.
Negative experience: CROSSER NEVER EVER TRUST THEM
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