Voyages Centaure
Information about Voyages Centaure
G1R 3X8, Quebec
Opening hours
- Monday: 9:00 AM – 9:00 PM
- Tuesday: 9:00 AM – 9:00 PM
- Wednesday: 9:00 AM – 9:00 PM
- Thursday: 9:00 AM – 9:00 PM
- Friday: 9:00 AM – 9:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 10:00 AM – 5:00 PM
Besoin de vacances, de découvrir de nouveaux horizons, partez en confiance avec votre agence de voyages spécialisée.
Our comment from TraTraTravel about Voyages Centaure:
Voyages Centaure offers exceptional travel experiences characterized by professionalism, quality service, and a genuine commitment to customer satisfaction. Many clients have praised the expertise of their guides, notably Serge Malaison, who is known for his extensive knowledge of history and dedication to providing informative and enjoyable tours. Testimonials highlight a variety of successful trips, from weekends in Boston to exciting adventures in New York City, all showcasing the careful planning and reliability that Voyages Centaure brings to each journey.
Customers appreciate the team’s efficiency and personal touch, as well as their ability to accommodate various needs and budgets. Travelers frequently mention the excellent customer service, with staff always ready to assist and provide answers without pressure, ensuring a relaxed travel experience. While some users noted areas for improvement with hotel accommodations, the overall feedback reflects a strong level of satisfaction.
In summary, if you're looking for a friendly, trustworthy agency that prioritizes your travel desires and needs, look no further than Voyages Centaure!
Voyages Centaure: Reviews
Fantastic experience: J'ai fais un voyage de 4 jours à New-York au jour de l'an Avec guide Serge Malaison et chauffeur Steve Tout s'est très bien déroulé c'était très bien organisé Tout les événements étaient réservés aucune attente Le chauffeur un expert qui est très bon conducteur et ponctuel Mr.Malaison m'a pris derrière lui pour que je suive les conversations je suis mal entendante surdité très avancé Il axetectres patient et ma expliqué quand je ne suivait pas Il est très professionnel connaît bien ses endroits Je vous recommande
Fantastic experience: Superb trip with a dynamic and passionate guide. Thank you Serge and your whole team!!
Negative experience: If you're overwhelmed, say so when leaving, and stop making people wait for no reason, especially for almost telling them to 'go screw themselves' when we ask why we don't have service.
Hello Madam. We find it very sad that you are so disappointed with the service that you did not give us the chance to offer it to you being frustrated by being transferred to an advisor. We have never disrespected you and we made sure to transfer you to one of our advisors who was already busy. You could have simply left a message on her voicemail and she would have called you back with great pleasure. We find this comment completely unwarranted and especially petty given the situation, and that you were rude to us on the phone. Please be advised that we always offer excellent service to our clients. We will ensure to follow up and contest this undeserved comment. After reading all the reviews you have posted on your Google account, we realize that few companies deserve honorable mentions. Thank you for your understanding and have a wonderful day. We look forward to serving you. Serge H. Malaison General Director
Fantastic experience: Thank you for booking the flights for the trip to Germany. Everything went smoothly.
Thank you very much for your very positive comment. We are always very happy to serve our customers well and provide them with wonderful travel experiences. We look forward to serving you.
Fantastic experience: My experience with Voyages Centaure was more than positive. Our guide Mr. Serge Malaison was perfect; he has a good grasp of the history of the places we visited. The bus driver drives very well and is very punctual at the meeting points. This is my first trip with them, and I am very, very satisfied. If you want to explore the world, travel with Voyages Centaure. The team is very kind and will show you many beautiful places. Congratulations to the whole team.
Madame Rozanie nous tenons à vous remercier pour vos très bons commentaires pour les services que vous avez reçu de la part de l’équipe de Voyages Centaures. Nous informerons Serge de votre très grande satisfaction. Il est en effet l’un des meilleurs guides au Québec! Encore tous nos remerciements et au plaisir de vous faire voyager à nouveau.
Fantastic experience: Very good experience with Voyages Centaure, Mr. Serge very courteous and friendly. Weekend in Boston. I loved the experience. I recommend it to you.
Nous vous remercions Monsieur Andy pour vos commentaires très positifs. Serge est un guide accompagnateur très passionné par son travail et il a pour objectif que ses clients puissent avoir la meilleure expérience de voyage. Nous espérons avoir la chance de vous revoir prochainement à bord de nos autocars!
Fantastic experience: This is not my first experience with the Centaure agency; it’s my 4th trip. Excellent and courteous service, Mr. Malaisant is a wealth of knowledge, he is more than a guide, he teaches history. I recommend his services to anyone who wants to travel differently.
Nous vous remercions Monsieur Belkedrouci pour vos bons mots. Serge est un passionné par l’histoire et il fait vivre celle-ci à ses voyageurs. Étant un guide accompagnateur avec une très grande expérience, nous sommes très heureux de l’avoir à bord! Nous lui transmettrons vos bons mots. Nous espérons vous revoir à nouveau sur l’un de nos circuits accompagnés en autocar!
Fantastic experience: Very nice experience of the tour to New York, the hotel is of good quality, the bus is very good and the driver is excellent (thank you Steve) the proposed excursions are really nice. I recommend.
Merci beaucoup Isabelle pour votre commentaire. Nous sommes heureux de savoir que vous avez apprécié votre voyage avec nous. Nous espérons vous compter parmi nous dans un avenir rapproché.
Fantastic experience: Hello, I find the services of Centaure Travel exceptional, there is a lot of professionalism. I strongly recommend these high-quality services.
Monsieur Khamari nous vous remercions pour vos bons mots. Nous avons à cœur nos clients et nous désirons qu’ils puissent toujours avoir une expérience de voyages exceptionnels! Au plaisir de vous avoir à nouveau à bord de l’un de nos circuits accompagnés!
Fantastic experience: I cannot tell you how exceptional the service received from Axel was; he answered all our questions without ever putting any pressure on us. We will leave with peace of mind knowing that he has taken care of everything for us. I will never book a trip again without the team at Voyages Centaure.
Merci beaucoup pour votre commentaire Jean-Philippe. Nous sommes très heureux de savoir que vous avez été satisfait de votre expérience et nous serons toujours disponibles pour vous aider dans vos projets de voyage. Merci à vous pour votre confiance.
Fantastic experience: Excellent service! See you next time!✈️
Thank you very much Jackie for your comment! We look forward to supporting you in your next travel project.
Fantastic experience: Complete stay in discovery mode of its cities (Montreal and Quebec), more sporty winter activities in the north (snowmobiling and dog sledding) in short a variation of places, breathtaking landscapes! It is also the best way to really get to know the Quebecers: charming, smiling, and welcoming.
Madame Pluskota, merci beaucoup pour votre récit de voyage merveilleux. Notre équipe s’est fait un très grand plaisir de planifier pour vous un voyage d’hiver au Québec à la hauteur de vos espérances. Au plaisir de vous faire voyager à nouveau.
Fantastic experience: As novices in traveling, we visited this agency to go to Costa Rica. We had visited two other agencies before without feeling guided. As soon as we spoke to Serge, he was able to gain our trust. He perfectly understood our needs and was able to guide us flawlessly. Not to mention his availability to answer all our questions. We felt no pressure from him at any stage of the process. My partner and I loved our experience and recommend this agency to anyone looking for friendly, reliable, and honest service. We will definitely be planning all our future trips with them.
Madame Marcoux nous tenons à vous remercier de votre commentaire très positif. Nous allons informer Serge car il travaille toujours avec passion pour ses clients. Chaque client pour nous chez Voyages Centaure est important et mérite un service VIP! Nous espérons avoir le plaisir de vous faire voyager à nouveau prochainement. Merci beaucoup et une merveilleuse journée.
Fantastic experience: Super service, à l'écoute, expérience , et efficacité. Un gros wow ❤️
Merci beaucoup Madame Marois-Leclerc pour vos bons commentaires. Le respect et la satisfaction de nos clients est toujours au cœur de nos actions. Au plaisir de continuer à vous servir.
Fantastic experience: Équipe du tonnerre! Bien accompagné! Ils sont présents et ne vous laissent pas tomber! Merci particulièrement à Serge Malaison!
Merci beaucoup Monsieur Bouchard pour ces bons mots. Nous désirons nous assurer que nos clients vivent toujours une expérience de voyage merveilleuse. Au plaisir de vous faire à nouveau voyager!
Fantastic experience: A Cruise purchased from VoyagesCentaure. Total satisfaction with the services of VoyagesCentaure for all the preparation and conduct of this 'dream cruise' on Virgin's Resilient Lady from Athens. This whole cruise went perfectly. It is rather rare to say that after such an outing the satisfaction is total and without any hitch. This is the case... attention from the staff, impeccable services, diversified and quality entertainment and meals...etc. I highly recommend this Virgin cruise with Voyagescentaure. I would leave tomorrow morning. An appreciation of 5 out of 5 is carefully considered and not just immediate following this cruise. Remy Trudel Ghislaine Gasper
Fantastic experience: Very interesting visits, a very nice group dynamic, a study mission in joy and good humor, I highly recommend it to you.
Madame Turki. Nous vous remercions pour vos commentaires très positifs. L'équipe de Voyages Centaure s'assure toujours de créer les meilleurs expériences de voyages pour ses clients. Nous espérons avoir le plaisir de vous servir à nouveau dans un avenir rapproché. Bien cordialement.
Fantastic experience: Excellent service, we approve 100% of your suggestion to upgrade to Pullman Cayo Coco Collection, we will most likely return there.
Nous vous remercions Monsieur Bousquet pour ces bons mots. Nous sommes très heureux que vous avez eu la chance de vivre un voyage formidable. Il nous fera plaisir de vous servir à nouveau prochainement.
Fantastic experience: Service de qualité, efficient, tout en y apportant une touche personnelle. Merci beaucoup !
Merci beaucoup Madame Taddeo pour votre commentaire. Celui-ci nous fait énormément plaisir à tous les membres de l’équipe. Votre satisfaction est notre priorité. Au plaisir de continuer à vous servir.
Positive experience: Le personnel s’assure que vous soyez pleinement satisfait, service rapide, n’hésitez pas à les contacter
Fantastic experience: We received excellent service from Serge!! We will definitely do business with him again!
Merci beaucoup Monsieur Bellemare pour vos excellents commentaires. Nous allons transmettre sans fautes vos bons mots à Serge. La satisfaction de ses clients est et leur bonheur est au cœur de ses priorités. Au plaisir de vous servir à nouveau.
Fantastic experience: Excellente agence de voyage. Services hautement professionnels, bon suivi pendant la durée du séjour. Je recommande vivement cette agence.
Good evening Mr. Lévesque. Thank you very much for your comments which are highly appreciated by our entire team. Customers remain at the heart of all our actions. We look forward to serving you again for your next travel plans!
Fantastic experience: Je recommande sans hésitation! Merci à Voyages Centaure pour l’excellent service
Thank you very much Catherine. I am delighted that the trip lived up to your dreams. Come back and see us soon to book your next adventures!
Fantastic experience: Super expérience avec voyage Centaure! Fin de semaine à New York bien organisée, informée et agréable. Que dire des accompagnateurs, Serge, Mélanie et François-Xavier ont été patients et proactifs! Très professionnels et super sympathiques!
Madame Larivée, we thank you for your kind words of appreciation. Our team is very happy that you had a wonderful stay in New York! Looking forward to serving you in the near future.
Positive experience: Voyage guidé intéressant
Good evening Madame Beaulieu. Thank you very much for your comments which are highly appreciated by our entire team. Our experienced tour guides are always very happy to share their knowledge and passion. We look forward to serving you again for your next travel plans and our exclusive tours!
Fantastic experience: Service en OR. A l'écoute de nos besoins et le tout mené avec brio pour des vacances réussi et inoubliable. Un merci spécial à Serge avec qui on se sent en confiance dès départ.
Good evening Mr. Bouchard. Thank you very much for your comments which motivate us to continue our work. Serge is passionate about travel and his clients remain at the heart of all his actions. We look forward to serving you again for your next travel plans!
Positive experience: Les services reçus de l'équipe Centaure étaient excellents! Par contre le service à l'hôtel et la chambre étaient moyens.
Hello Mrs. Dallaire. Thank you very much for your appreciation. We will make sure to follow up with the hotel so that this situation is resolved and clarified to your complete satisfaction. We hope to have the pleasure of serving you very soon. Thank you very much for your trust.
Fantastic experience: WOW. Un service professionnel du début à la fin le personnel est à l'écoute des demandes de la clientèle. Ils nous rassurent si jamais nous avons des inquiétude au sujet de notre voyage. Un mot pour pouvoir décrire l'équipe de Voyage Centaure, PERFECTION. Merci à toute l'équipe
Thank you for your recommendation and feedback. It is important to ensure the satisfaction of our customers so that they can travel with us again. Thank you for your trust and we look forward to serving you again soon.
Fantastic experience: Service exceptionnel! Je ne savais pas que ce genre de service pouvait exister auprès d’agence de voyage. C’est du jamais vu! Des gens passionnés et aux petits soins. Longue vie!!
Thank you very much for your comments which really please us and motivate us to continue our excellent work with our customers. We are very happy that the service lived up to your expectations and we hope to continue to serve you and create your most beautiful travel dreams!
Fantastic experience: tres bon service du début de la planification a la fin de la croisiere !!! je recommande
Thank you Denis. What a pleasure to have accompanied you throughout the planning of your trip. We look forward to helping you plan your most beautiful travel dreams in the near future!
Fantastic experience: A very good travel agency. Mr. Malaison, from the very first phone discussion, demonstrated his experience and expertise. An agent who is very courteous, attentive to our needs (for a family) and especially to our budget. We had a wonderful trip and experienced a very pleasant and safe adventure during Covid thanks to the advice and suggestions from our agent. One of the points I am most satisfied with is that we were given numerous choices. Choices that met our needs in terms of expectations or amenities of the resorts, services, food quality, activities, and especially close to our budget. We must not forget that the agency is available with very appropriate opening hours, after office hours and on weekends, for those of us who work from 8 AM to 5 PM. This availability is a plus because we can take the time to gather the necessary information. Thank you again, Mr. Malaison. Until the next adventure.
Thank you very much Mr Chan for your excellent comment. It was a great pleasure to serve you and we hope to have the pleasure of serving you and your family again to make you live your most wonderful travel dreams! The Voyages Centaure team and I are proud to have made this trip great for you. Thank you very much again and see you soon!
Fantastic experience: Positive: Professionalism , Quality
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
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