Queen Travel

Fantastic experience: My partner and I always book with Lisa and Eric. Queen travel is friendly, helpful, and understanding. We never worry when booking with Queen travel because we know that they are there to help!

Fantastic experience: Astonishing travel agency great...=))

Fantastic experience: Great customer service and unbeatable prices!

Fantastic experience: Lisa is extremely good ! Highly recommended

Fantastic experience: Love indeed queen travel .Specially the staff Liza sooo friendly, accommodating, clever knows what she is doing, patience and very understanding.she will guide you all the way thru from inquiries to the end obtaining e-tickets .Job well done.Congrats girl.❤️✌️

Negative experience: Queens Travel must be very busy that they don't need my business. I first called them and told them that I am traveling to the Philippines. They ask me a few questions which I answered. I got a general answer which I fully understand because they don't really have the details. So I took off a day for work to visit them in to explain the date and the details of the trip. A girl name Lisa was always too busy handling other customer on the phone. When she finally finish, she listen to me for about a few minutes and then gave me her card and information which I did not need and told me to call her. When I callled her, she told me to text information. Problem #1 She told me to text my info. How when her phone is a landline. Problem #2 I tried to explain to her that I do not want to buy my own domestic ticket. I am willing to pay extra if she will arrange that too. Apparently that is not possible. She insist that when I arrive in Manila that I purchase my domestic flight. Yes, that can be done but I do not want to. Problem #3 I tried to explain to her that I will stay 3 to 4 days in my province, then fly to Manila and stay there for 3-5 days before going back to Toronto. She simply do not understand it. I tried to explain but I do not know if it is too complicated for her or she is just interested on straight round trip. Instead I called Asap ticket. The guy listen carefully to my needs, and right there he was able to give me itinerary. In detail. Departure from Toronto Arrive in San Francisco Wait 2 hrs Arrive in Manila Wait 6hrs Depart for Dumagueste Stay 4 days Depart from Dumagueste Arrive in Manila Stay for 5 days Depart from Manila Arrive in San Francisco Depart San Francisco Arrive in Toronto All of the above was done over one phone call No need to be chasing. My dad had used Queen Travel many times and I also had use Queen Travel a couple of times. But all those trips were simple, straight forward round trip. This time a little bit of explanations is needed. I just felt that Queen Travel or Lisa was not interested on hearing the details.

Fantastic experience: Thank you so very much Lisa and Eric. Lisa has been a great help finding reasonable price for family of 5!! She was accommodating and always ready to help!!

Fantastic experience: Such helpful staff

Fantastic experience: Very accommodating

Fantastic experience: I have been using Queen Travel for a long time now and never ever disappointed. Thanks Lisa!

Fantastic experience: エリックとリサにはとてもお世話になりました！！ 話し方も優しくてとても親切で。 航空券をお願いした時も、私が強引な旅行をしようとしていた事を察して、遠回しに止めてくれました。(リスクのある国に無理矢理入国しようとした時)笑 旅行中に大きな地震があった時は心配してメールしてくれたり。 他のクチコミに 「行ったのに閉まっていた」 と書かれていますが、 おそらくお子様の事情での急用なのではないでしょうか？ お二人は仕事を適当にするような人ではありません。 凄く信頼できる方です。 ほぼ毎日挨拶を交わしていたあの2ヶ月間。 約13年経った今でも忘れていません(笑) これからもお元気にお過ごしください♪ 遠くからご家族の健康をお祈りしております♪

Fantastic experience: My ever trusted travel agency everytime I travel back to the Philippines. Very helpful to my every travel needs. High quality customer service. Erick and Lisa thank you.

Negative experience: Drove all the way here because it says open until 7 pm and they’re closed(its 4:46 pm)! Very annoying.

Fantastic experience: Always dealing with Lisa , and she is very accomodating.

Fantastic experience: Eric and Lisa were super helpful and kindness!!!!

Fantastic experience: Positive: 'Professionalism', 'Quality', 'Responsiveness', 'Value'

Fantastic experience: Positive: 'Professionalism', 'Quality', 'Responsiveness', 'Value'

Fantastic experience: Lisa and their agency is the best Booking a flight amidst the pandemic is very risky and complicated.Was cancelled twice but Lisa always finds a way to make my travel possible. She’s very responsive and accommodating.

Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value

Fantastic experience: Ive been a client of Lisa/Eric for almost a decade now at Queen travel very honest and reliable travel Agency specially travelling back home Philippines very nice accommodating i always call Lisa for my flight even emergency flight for my family she can do something she will give you the best price help you to all your questions:) and very fast too .:)

Fantastic experience: Ive never book for anybody else when going home other than queens travel.. lisa is easy to deal with and so helpful.. thanks lisa for all the help... highly recommended.

Negative experience: As I just related, 'I went yesterday to Queen Travel to make a tentative booking to Frankfurt, BUT they're closed.'

Fantastic experience: Thank you queen Travel...thank u Lisa