Brasil Travel

St Clair Ave W 1674, M6N 1H8, Toronto
St Clair Ave W 1674
M6N 1H8, Toronto
(416) 537-0123

Opening hours

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 2:00 PM
  • Sunday: Closed

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Brasil Travel: Reviews

4.2/5 (34 Reviews)
FERNANDO LIMA 1 year ago

Fantastic experience: Excellent service and professionalism.

This review has been automatically translated. | See original text
fabiola dos santos 1 year ago

Fantastic experience: I use this travel agency for all my travelling experiences and I love it because they have the best deals.

Brasil Travel

Thank you Fabiola. We always try our best for the client. Your satisfaction is very important to us. I really appreciate your feedback.

DJ Peter Vas 1 year ago

Fantastic experience: I have bought several flights to Brasil, Miami and Uruguay from them, their service was great and will use them in the future. They have the best deals if you are looking for fights in South America.

Stephanie Garcon 1 year ago

Fantastic experience: My wife and I were off to South America for the first time to attend a wedding in Chile. We decided to make a big vacation with a couple of stops in Brazil, a couple of stops in Argentina before heading to Chile. Maria was very helpful with getting us flights to our various destinations at a great price. She also was even more helpful with visa information; how's and whys etc. Maria even had a letter for customs translated into Spanish so I could take film from country to country without being scanned.Everything on our trip was smooth as silk. We had to return from Chile early because of work and she arranged the new flights home very quickly and efficiently. I would not hesitate to use her again as we will visit South America again Paul

Servent YHWH 1 year ago

Fantastic experience: Very professional

Tereza pereira 2 years ago

Fantastic experience: Exelente atendimento.

LHM_ Moreira 2 years ago

Fantastic experience: Excelente atendimento... Me apresentando ótimas opções.

JB Job 2 years ago

Positive experience: Is good agency

Jessica Vieira 3 years ago

Fantastic experience: Super friendly staff, helped with switching flights when our original flight back home got canceled. Highly recommend and will use for future trips!

Viviane Presa 3 years ago

Fantastic experience: Maria is just spectacular! She is there to make your trip happen no matter what she will find a solution for you have a great time on your trip! I only buy trips from Brasil Travel

Samantha Seabrook 3 years ago

Fantastic experience: Leticia is simply amazing. She has organized me for two trips to remote areas of Brasil and every time she has taken great care of me. She is on top of anything that could possibly happen and makes sure you have a wonderful trip. Thank you so much for everything you do.

Carlos Jacinto 3 years ago

Fantastic experience: Wonderful And Very professional.

Lurdes Depaula 3 years ago

Positive experience: Agência de viagem que também faz pedidos de documentos! Recomendo

[email protected] poloni 4 years ago

Fantastic experience: Maravilhoso

Bia K D S 4 years ago

Fantastic experience: Great deals!!

Manuela L 4 years ago

Positive experience: Always attentive, knowledgeable and reliable, thank you for your kind continued service. Be well

Brian Inglis 4 years ago

Fantastic experience: Very helpful getting the best deals. Definitely will be going back. Highly recommend.

Celine Smith Le Gousse 4 years ago

Fantastic experience: Exceptional service, great team. I could not recommend them enough!

Leandro Tranzola 4 years ago

Fantastic experience: Positive: Professionalism , Quality , Value

M Moura 5 years ago

Positive experience: Eu , estou insatisfeita já mandei e-mail. Aguardando uma resposta de uma dúvida Porém, não obtive resposta. Simplesmente e-mail, ignorado. Falta de interesse, falta de respeito com cliente. E olha que já sou cliente ... Até hoje aguardando a resposta ⏳

Manuel Carneiro 5 years ago

Fantastic experience: Great customer service

jose nilton 5 years ago

Positive experience: Please

Tony Filippi 5 years ago

Fantastic experience: Leticia at Brasil Travel has gone above and beyond in making my stay in Rio de Janeiro memorable, confortable, and more importantly - affordable. She's spoken from first hand experience of the property I've chosen for my stay for the 18 days that I will be in Rio next April. She's even arranged for the day tours of Sugar Loaf, and Christ The Redeemer. Going to Brazil? Go to Brasil Travel and if you're really lucky, you'll have Leticia looking after your needs. I can't wait to go to Rio ! Thank-you Leticia

Elza Puziol 5 years ago

Fantastic experience: Gosto muito tem preços bom nas passagens

beth marcilio 5 years ago

Negative experience: I would study your itinerary carefullly Given an itinerary without thought to age and had to be reminded that a wheelchair had to be booked ) Messages ( two) to the office were not answered. There is an efficiency problem with this agency. Some staff need to go to charm school too.

Brasil Travel

Sorry to hear that. I always tried to help Mr Marcilio as much as I could, if there was a schedule change , you have to understand that isn't under my control . The wheelchair service was requested, if the service was not provided, please let me know and I have to contact the airline. Regards Maria.

Rosana G. Walker 6 years ago

Fantastic experience: After contacting several travel agencies, I booked my mom's ticket with them. They have the best deals. Leticia is very professional and proactive and even offered me suggestions on how to make my 80 year old mom's first trip alone more comfortable and safe for her

Brasil Travel

Thank you Rosana we really appreciate your feedback.

Marcos Moura 6 years ago

Positive experience: Good service and good people

Geraldo De Melo 6 years ago

Fantastic experience: 5 stars

Heloiza Mello 6 years ago

Fantastic experience: Great staff and sevice! I would like to to thank Brasil Travel and mostly Leticia because always when I need help she is always there to help ! Very patient and professional! Thank you Leticia and Brasil travel. Ótimos funcionários e empresa! Já perdi as contas de quantas vezes precisei com urgência dos serviços desta empresa e sempre tive resposta imediatas ! Gostaria de parabenizar a Leticia que sempre está pronta a ajudar , muito profissional! Obrigada

Gaspar Raposo 6 years ago

Negative experience: It was closed when we got there but it seems like they have good rates and connections to brasil.

Denise KN 6 years ago

Negative experience: Before booking with them you should make sure they are giving the correct fee amount for your ticket. I was surprised to check my visa statement to a different amount than discussed. I called them back to find out what happened and they denied the amount given and that they cannot remember to say everything. Not happy with the service at all. One of the employees was always trying to get off from my calls so quickly that I thought was strange and now I understand why. Make sure you check with other agencies before closing with them

Brasil Travel

Hi Denise!!!I apologize if wasn't clear when you applied payment for your trip or even when you received your tickets with the invoice.. An invoice was sent to you the same day the tickets were issued. On this invoice you can see that the amount showing is exactly the same showing on your credit card . You were never charged extra. After that you called the agency and I explain it to you. You changed your dates a couple times and the final price was 50Dls more than the initial dates. I was sure that you understood . Sorry to ear that you didn't. If there is anything i can do to clarify that please let me know. Regards, maria

ANA ALVES 7 years ago

Positive experience: Bom

Ruthie Barranco 7 years ago

Negative experience: Didn't tell me I did not need a visa when the olimpics were o n in Brasil. Travelled to Toronto twice n rush hour traffic.

Brasil Travel

Hi Ruthie!! It is the responsibility of the client to check , if visa is required for the destination Country. We can give some guidance and help with the paper work but we always suggest that the client must contact the consulate of the country involved.

Cindy W 7 years ago

Negative experience: I called the agency for help in planning a group trip to Brazil. I was asked to send an email with the details to the attention of Maria. I immediately sent the email but didn't hear back from anyone so I sent a follow-up email the next day. That was a month ago. I've had no response at all. Not a good first impression - wouldn't recommend the agency.

Brasil Travel

HI Cindy we try to be responsible as possible to all the e-mails that we receive. If for some reason you did not get a reply perhaps we didn't receive your e-mail ,next time give us a call . We will be pleased to serve you.

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