Bains Travel Ltd.

Fantastic experience: Shanti Roy from Bains Travel is always there for me with fast and accurate service and information. She does a great job.

Fantastic experience: Great experience working with Bains Travel, particularly Shanti. Shanti was very helpful from the moment I walked in and kept in touch to ensure a smooth trip even when I was at my destination after I reached out seeking some guidance. I look forward to the next chance I get to work with them!

Fantastic experience: Shanti was amazing to work with. So efficient and helpful with my many questions!! Thanks Shanti!

Fantastic experience: Thank you Shanthi ! For your valuable service provided to us. We had a safe and comfortable one week at Scotland. The entire journey, Coach representative, Stay at Holiday Inn was exemplary! Kudos to your team!

Fantastic experience: Shanti was really helpful even for the smallest inquiry she replied very promptly. She was outstanding.

Fantastic experience: Shanti Roy, our travel consultant at Bains Travel Ltd. Vancouver, was very helpful in arranging our itinerary to London England. She is very patient and gave us one of the most courteous and efficient service we have ever received from other travel consultants and service providers. She took time in understanding our needs and arranged everything within our budget and schedule. We will definitely use her services in future and recommend Shanti to anyone for their travel and vacation deals. Very pleased to deal with Shanti. Keep up the good work. All the best.

Fantastic experience: Shanti picks up my call 10 times and is just the best travek consultant ever , I was an agent 20 years ago and it's not easy to be patient but she's great. Coordinates my tickets upgrades with my secretary and gets everything done all I need to do Is show up. My name is Avi arya from Internet Moguls and I highly recommend her.

Fantastic experience: My experience in working with Shanti from Bains was truly exceptional.Shanti was very professional and is best in what she is doing.I would highly recommend Shanti from Bains for all your travel needs.

Fantastic experience: Recently I had 12 Days European Delight Tour with Star Tours. Shanti from Bains Travel had helped me to book this trip. Shanti showed great professionalism and commitment during the entire booking process. She always kept me updated on the current status. I had a great experience working with her. Will recommend her to all my friends for any Tours with Bains Travel.

Fantastic experience: Absolutely thrilled with the outstanding service provided by Shanti Roy at Bains Travel Ltd.! Shanti went above and beyond in helping my mom and me plan our 9-day tour in Europe. From the very beginning, she was incredibly responsive, answering our emails and calls with remarkable speed and thoroughness. Her research on the tour options was impeccable, ensuring we had all the information we needed to make informed decisions. Shanti’s patience and clear explanations made the entire planning process a breeze. Her dedication and attention to detail gave us complete confidence in our trip plans. We felt genuinely cared for and appreciated her unwavering support. Without a doubt, I wouldn't trust anyone else to help plan our travels. Shanti’s professionalism and personal touch set her apart. I highly recommend her to anyone looking to have a seamless and memorable travel experience. Thank you, Shanti, for making our dream trip a reality!

Fantastic experience: Kind efficient travel agents.

Fantastic experience: Excellent service provided by Shanti Roy. Will plan future trips with her help and also pass on her contact information to my friends

Fantastic experience: Shanti addressed all of my needs and made everything dry smooth for my vacation. I would not hesitate to use her services again!

Fantastic experience: My sincere appreciation for the exceptional service provided by Shanti -Travel consultant . Her professionalism, attention to detail, and commitment are truly commendable. Thank you once again for your exceptional assistance.

Fantastic experience: I had a wonderful customer service experience in Bains Travel performed by such an expert agent named : Shanti Roy. I highly recommend anyone looking for reasonable prices for tours and trip packages to interact with Bains

Fantastic experience: We've dealt with Shanti at Bains travel to book our family Fiji trip this year and also to book my father's trip to Canada last year. Shanti is extremely helpful and gets us the best prices- she is open and honest and you know she's working hard. She will call us after-hours and even called when her spouse was sick. We really appreciate her hard work and look forward to booking more trips with her. Thank you Shanti!

Positive experience: We recently booked our trip to India, Sri Lanka and Maldives through Shanti Roy at Bains Travel. She arranged our airline tickets to all 3 countries and she booked our tour and hotels for Sri Lanka and Maldives. She was very accommodating with our requests. This is the 2nd time we have booked a tour thru Bains Travel and both times service has been good.

Fantastic experience: Thanks for all your help you have provided to me from day one .When ever i asked for any help and any information that you could to make my trip better and you did it . Thanks very much to you and i will contact you in the future for my tavel plans .many thanks once again

Fantastic experience: Shanti Roy is & am sure will continue to host......likely the very Best service, and and professional culture including knowledge, patience , courtesy and advice that likely goes beyond anything I've experienced !

Fantastic experience: I am pleased to write this review about my recent experience dealing with Shanti Roy, travel consultant at Bains Travel Ltd. I was immensely impressed with Shanti Roy;s exceptional customer service and client interactive skills. She has patience, ability to influence and excellent communication styles to please customers looking for exciting travel experiences with limited budget. Shanti Roy listened to and paid attention to all the details of our requirements and understood our needs from the get go. She provided travel options for our budget which included all inclusive trip to the south. Though we had to abandon our plan due to family emergency at this time but I wanted to let Shanti Roy know how pleased my wife and I were with her prompt and quick responses to all our enquiries. I wanted to record that Shanti's dedication to her profession does not go unnoticed. Bains Travel is fortunate to have a seasoned travel experts such as Shanti Roy whose service I will hopefully use in the future and recommend to anyone looking for satisfactory and unique travel experiences. - Rosh

Fantastic experience: Shanti is great! She was supper helpful and answered all my questions with clear answers. She game me multiple options for my trip and didn't hesitate to change the dates and get me fair deals. She is very professional and detail oriented. This is my first time booking with her and I am definitely going back to her for my future trips. And I would like refer her to anyone with any travel plans. Good luck and keep up with your great work!

Fantastic experience: Always gets us good air fare to Fiji and India

Negative experience: I called them up to get a quote and the guy said hang on. Later, no one came on to speak to me.

Fantastic experience: Shanti has been so helpful in putting together a fantastic, well researched itinerary for our family trip. Highly recommend!

Fantastic experience: Every travel agency is only as good as the individual agents who work under their name. We had a good fortune to meet Ajay Gupta.. Ajay is a true gentleman and a first rate agent. For the many years we have been booking with Ajay our personal travel, we have been nothing but delighted at what he has done for us. He not only met our expectations, he went above and beyond and consistently exceeded them as well as remembering details that we had long forgotten about. This is what makes a truly professional and competent travel agent. Ajay- you are truly appreciated by all of us and your helpfulness with all of our travel has meant a lot. Excellent service! Thank you!

Fantastic experience: They tailored my travel need to the point where all the t's were crossed and all the i's were dotted.

Fantastic experience: Shanti is the best! Would 100% recommend reaching out to her. This was my first time booking through a travelling agency and in general my first time booking my own flights, booked an all inclusive vacation for 2 to Mexico. Shanti immediately replied to my email and sent over some amazing deals, all her responses were super quick too. She was so informative and took into account all the criteria I highlighted. I had many questions which she replied to in depth. She was super personable and took all the stress out of sorting through flights, hotels, comparing prices, etc. She was super informative and patient with the booking process and kept me in the loop through every step. After the amazing service she gave I will without a doubt be reaching out to her again the next time I decide to go on a vacation or plan on flying.

Fantastic experience: Representative “Huma” provided us with exceptional customer service and tailored our vacation to the tee. Huma was patient, upmost genuine, and extensively knowledgeable. Thank you Huma

Fantastic experience: Shanti is the best! Would 100% recommend reaching out to her. This was my first time booking through a travelling agency and in general my first time booking my own flights, booked an all inclusive vacation for 2 to Mexico. Shanti immediately replied to my email and sent over some amazing deals, all her responses were super quick too. She was so informative and took into account all the criteria I highlighted. I had many questions which she replied to in depth. She was super personable and took all the stress out of sorting through flights, hotels, comparing prices, etc. She was super informative and patient with the booking process and kept me in the loop through every step. After the amazing service she gave I will without a doubt be reaching out to her again the next time I decide to go on a vacation or plan on flying.

Fantastic experience: Great

Fantastic experience: Great office!

Fantastic experience: Good service

Fantastic experience: They are very helpful and provides professional services on time and also guide properly. I would like thanks mr Ajay Gupta for all his support and advice.

Negative experience: I used bains for. Long time and when was the most important thing.of my life my agent Diane screwed up for me that ended my marriage. This is a very selfish travel agency and greedy agent * Diane.

Fantastic experience: The overall experience in dealing with Bains Travels was very good. Ms. Shanti in particular was very helpful and gave a personal touch to the whole transaction. She helped me with all the information and on line documentation which I believe was outside her scope. Thanks a lot for making my trip trouble free and enjoyable. Some comment I would like to make on the Holland America line cruise. I did not like the hidden expanses incurred on the cruise. Alcohol was very expensive and we could not carry our own, this was disclosed , so no problem. They charged USD 32/- per day from us as crew appreciation exp. If it was mandatory why this was not included in the total price that they charged us up front. No water bottles were available on the cruise even at a cost. Only small cans were available each for about 3.5 USD, which was not affordable. The food that was served on the cruise for seven days was stereo type with no much variety, specially for the vegetarians. My wife is vegetarian and she had serious problems. The above observations should be brought to the notice of the cruise line Co.. As far as the services of Bains Travels are concerned, they were excellent and I shall not hesitate in recommending their name to all my my friends for any future business.

Fantastic experience: Booked a trip for 3 to Mexico with Shanti from Bains Travel. Firstly, I called her with inquiries, she was very lovely to talk too on the phone and was very knowledgeable, she was very efficient and answered all my questions. Shanti recommended resorts to me and sent me all the info needed within an hour. Finally we went to visit her to book our vacation and she was very friendly, helpful and detailed in explaining everything to us before we purchased. The resort was well worth it and we all had an amazing time. We will definitely book our next trip with her! Thank you Shanti! Cheers!

Fantastic experience: The travel consultant, Shanti Roy, was very responsive and helped me to find some good flight options.

Fantastic experience: Shanti and Sumeet are excellent. They handled our travel plans very professionally and effectively. We had to make quite a few changes to our itinerary and they were very accomodating. Five Stars for the team at Bains Travel. Thank you Shanti, Sumeet and team.

Fantastic experience: My husband and myself would like to recommend Shanti Roy for your travel plans. She has booked everything for our trip to Puerto Vallarta with our small dog. She is very helpful and this is our 3 trip.

Fantastic experience: Many thanks to Ajay Gupta & team involved in arranging our air tickets. Highly efficient process from the said team to keep me advised of all requirements for the trip. Great pricing and follow up by Ajay Gupta after the trip was highly appreciated. Overall was very impressed with services provided and look forward to dealings in future!!

Fantastic experience: Bains Travel agent (Anis) was very helpful in providing information and helping us sort out our travel itinerary. We have dealt with this company previously and have had no issues. We appreciate there help.

Fantastic experience: Thanks to Ajay Gupta for an exceptional service and making my trip as easy as possible. I truly appreciate your professionalism and knowledge because of which my experience has been remarkable. Can't wait to make another trip booking with you! March 26, 2024 : Ajay ji, thanks for your help again today! I really appreciate your patience, due diligence, and making my flight booking as easy as possible.

Fantastic experience: Excellect and honest service from Ajay at Bains Travel. He is willing to go above and beyond to ensure your flights and seats are fully booked to avoid any issues. I have been dealing Ajay for many years and especially for travels to Fiji and Australia. He is definitely a go-to travel agent.

Fantastic experience: I definitely recommend BainsTravel to all and in particular Ajay Gupta who provides amazing information Bains Travels for years now. Extremely professional, . Highly recommend Ajay as the service has always surpassed my expectations. I came back from India three weeks back and had a successful trip. Ajay has provided me complete information about mandatory travel documents including Covid test, Air Suvidha forms and connecting flights for myself and my mom. It has always been a pleasure to have Ajay at Bains Travel for all travel needs. Thanks again Ajay, keep it up Harry

Fantastic experience: It was really good experience with Tripti,She helped us through all the trip since we bought tickets through her. She is very generous, kind and honest person,She did her best she could to help us through all the way until we get back, she replied my emails, messages in no time even it was time differences in India.I would higher recommend to book another trip with her. Thank you Tripti

Fantastic experience: Everytime i have to go out of country i call bains Travel and i only deal wid Ajay from there. He is the best and always give best prices in fair. Even recently last week one of my friend need to book a flight for his mom and he couldnt find any direct flighs from india. I called Ajay and he booked it for him in the time period he want. So i am very happy from his service and highly recemond to everyone.

Fantastic experience: Excellent customer service from Tripti !!. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. The experience was stress free I would book with you guys again and recommend to family or friends Cheers

Fantastic experience: Recently i booked a ticket from Uma Sharma . Really impressed with her customer service. Highly recommend if you need any information regarding travel. Provide best guidance. She takes our problems personally and solve them in professional way. Excellent. Thanks Uma Sharma

Fantastic experience: I had an amazing experience with Bains Travel. Tripti helped me immensely, by finding me a great ticket at way better prices than I had found by myself. On top of that she even booked me a Covid test to make sure I would be able to get to Brazil safely. I am extremely happy with the service, and I’ll surely use their services again.

Fantastic experience: Ajay Gupta has been my travel advisor for few years and he provides excellent customer service. He is easily accessible, good to talk to and has excellent knowledge of the job he does. I have in fact recommended few friends for travel advises and bookings. Best of luck Ajay! Thank you

Fantastic experience: Tripti planned our trip to Europe this summer and it could not have been more perfect! She helped plan where to visit, where to stay, things to see/ do there and overall was very helpful. We had a wonderful experience and will definitely work with Bains travel in the future again.

Fantastic experience: I have been booking my tickets through Bains Travel for over 10 years now and have always received excellent service from Ajay Gupta. They do not just advice you what the best flight is, but help you find one that fits you and your budget. I highly recommend their services.

Fantastic experience: We got air tickets booked for our parents from Tripti. She was very professional and cooperative through out the process and gave us a good deal in first place. Also, during their flight from India to Canada, she coordinated with my parents and with us so well that we were amazed as well as relaxed. Even Ishaan has assisted us very well. He was in constant contact with our parents back in Delhi. They both made sure that our parents could reach Canada safely without any issue or hassle. We have never experienced such great customer service before. Thats the reason, we got our more tickets booked from Tripti and looking to get many more booked in coming future:) Bains travel especially Tripti and Ishaan, are great people who anyone can reply on for their travel needs. You guys rock :)

Fantastic experience: It was a pleasure dealing with Bains Travel for our family summer travels in 2022. Ajay Gupta was very professional, proactive and extremely helpful in our interactions, provided us sound advice and good ticketing options during the busy holiday period. Would definitely recommend Bains Travel for anyone looking for any travel related advice.

Fantastic experience: We have been dealing with Bains travels since long time and every time Mr Ajay Gupta gave us most exclusive services. He truly a best travel advisor available at bains travel !! Thanks Ajay for your all great help to get us best travel experience Keep up your great work

Fantastic experience: This is the first time I bought my air tickets through Bains Travel. Ajay took care of the whole process and it was quite smooth and pleasant experience! I really appreciate his dedication and well mannered interaction with me providing me all the necessary information on time. Keep up the great work, Ajay!

Fantastic experience: Tripti from Bains Travel was awesome. She was available every time I had questions or concerns. She took care of the immigration documents, told us exactly what we needed to print. Seamless experience

Fantastic experience: Trupti at Bains Travel was extremely helpful courteous and resourceful. Without her assistance my trip to India during these covid times with all the documentation would have been difficult. Highly recommend her expertise and professionalism. Great person, Great Job

Fantastic experience: It was a pleasure working with Bains Travel! I worked with Tripti to book travel for musicians from Ireland who were travelling to BC to perform. Tripti went over and above with customer service when there were issues with an over charge for an instrument. I will most definitely use Bains Travel again and would highly recommend them to anyone.

Fantastic experience: I booked a return flight to Europe this fall through Ms. Tripti Dhillon, Travel Consultant, Bains Travel, Vancouver. I was very satisifed with the service I received from Ms. Dhillon. She booked me onto convenient flights and then went out of her way to ensure that I had aisle seats for the entire journey. I thought the quality of her service and her attention to detail were exemplary.

Fantastic experience: I received excellent customer service from my agent Tripti. She was so kind, helpful, and patient with me when I was trying to find the right trip to fit the needs of my family and I. She was not pushy and very respectful. I would recommend her to help you find the vacation of your dreams.

Fantastic experience: Very professional & great service

Fantastic experience: Uma Sharma is very helpful. It was a great experience dealing with her. Very polite and helpful.

Fantastic experience: Thank you very much Ajay for your best service provided. In future I will definitely be using your services. I will recommend your name to family & friends, thank you again.

Fantastic experience: Thank you Mr. Ajay for your great service and for making our trip amazing.

Fantastic experience: I recently booked ticket from uma sharma and she is so helpful , informative and kind. I am very satisfied with her service.

Fantastic experience: Ajay Gupta was very helpful and has consistently proved to be very reliable when booking my travels. Will continue to come here in the future

Fantastic experience: I received a great customer service from Tripti Dhillon. My overall experience was positive and smooth. Tripti is very knowledgeable!!

Fantastic experience: Sumeet, the owner has been very professional in resolving our ticketing issues with airline. He went above and beyond his responsibilty to help us.

Fantastic experience: Great experience working with Ajay at Bains Travel. He is patient, knowledgeable and professional!

Fantastic experience: Bains Travel helped us book tickets.Ajay Gupta was the agent who helped lot for book the tickets.He is very kind and helpful.very good service.Highly recommended

Fantastic experience: Highly recommended, Tripti helped me a lot. She was super helpful and friendly. I recommend this place if you are looking for a travel agency

Fantastic experience: Great Experience, Was shopping for ticket, Great Customer service from the company as well as Tripti Dhillon. She helped me with my doubt’s regarding tickets and specially i bought a non refundable ticket which she manage to get me new one. Great Customer service.✌

Fantastic experience: Amazing Amazing Amazing, I wish i could give them Seven stars, Best after sale service i have ever experience Special Thanks to TRIPTI DHILLLON. Who helped me through out my trip. Thanks again for your Brilliant services⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Positive experience: Professional and was very helpful while booking my flight. Got my booking done by them couple of times and will definitely look forward to use their services.

Fantastic experience: Another amazing experience with Bains Travel (Anis Bhai) he helped me to find economical ticket... He is excellent Human with kind heart. He takes our issues personally and resolve them professionally.

Fantastic experience: Got a great customer service from Uma Sharma. Very patient and professional personality. Will definitely recommend her and will come back for all my tickets in future.

Fantastic experience: Amazing service. I have been dealing with Ajay Gupta at Bains Travels for years now. Extremely professional, prompt response. Highly recommend him particularly. Value for money.

Fantastic experience: Contacted Bains travel through their website for Europe tour. Got in touch with Tripti and she provided all the details. Followed up with us through out the trip and went extra mile to help us with accomodation booking, transportation and providung other information. Great service would highly recommend.

Fantastic experience: Before i visit Bains, i was going through the reviews provided by the users, when i noticed lot of praising reviews to Ajay Gupta, i thought some of those are mock up. But i realized when i met him personally to book my tickets, all the reviews found here are Candid. The entire booking experience with Ajay was smooth and Wonderful. Out of the box, his expertise in sharing the travel tips and personal experiences are very much impressive. Worth for 10 Star rating.

Fantastic experience: Tripti is an excellent travel consultant who has helped us book our tickets. She is very knowledgeable and went out of her way to help us. She is diligent and prompt, with exceptional customer service skills. In future, when we need to buy airline tickets we will definitely get in touch with her and also recommend her to anyone looking to book.

Fantastic experience: Tripti is an excellent travel consultant who has helped us book our tickets. She is very knowledgeable and went out of her way to help us. She is diligent and prompt, with exceptional customer service skills. In future, when we need to buy airline tickets we will definitely get in touch with her and also recommend her to anyone looking to book.

Fantastic experience: My family and I always look forward to booking our vacations with Ajay! He’s customer service and kind nature makes the process very easy. Ajay helped my family and I book a vacation to Mexico. It was the best vacation my family has ever had!! Ajay suggested many resorts to visit and made a package with flight + stay. When we arrived in Mexico, he took care of everything from the shuttle to the resort, the amazing resort stay and perfect flight back. We felt very safe and taken care of. I highly recommend booking with Ajay!

Fantastic experience: My wife & I have been using Bains travel for many years with-out complaint. Ajay Gupta, has great communication, customer service skills & delivers exactly what he promises and provides phenomenal service with the ease of booking tickets at fantastic price. I would like to thank Ajay for being there for us whenever we need him. I would highly recommend Ajay Gupta of Bains travel for all your personal and business travel needs. Vikrant Yadav

Fantastic experience: I have been dealing with Uma ji for last few years regarding all my travel needs. I have never been disappointed. Such a genuine & courteous person. Always there to help me & my family. Bains travel is a one stop shop. Highly recommend. Thank you for taking care of us.

Fantastic experience: Tripti is very professional and kind hearted. She understood I was travelling for a very special occasion and decided to make it happen. I am very satisfied with her phone manners and the explicit instructions she imparted with regard to Covid requirements at origin and destination and in transit. Tripti is courteous and prompt in her responses Thank you Bains Travels. You should be very proud of your team.

Fantastic experience: I booked a flight ticket to India with Bains Travel during COVID times - Ajay Gupta was extremely helpful, walked me through the whole process of what I needed, and followed up with regular reminders. Thoroughly impressed with their service, and would recommend. :)

Fantastic experience: I have used Bains Travel Ltd a couple of times now, both through Mr. Ajay Gupta. He provided excellent service and was very knowledgeable as to different travel protocols especially during the pandemic. There was good understanding of my needs and recommendations were made accordingly. Overall would definitely use them again for travel

Fantastic experience: Positive: Professionalism , Responsiveness , Value

Fantastic experience: Ajay Gupta Provided Outstanding service ! I had to travel to India urgently to be at the Funeral of my Mother . Ajay made sure all hurdles were met with . He even called early Morning at 7am to make sure every formality was completed and ensured my trouble free boarding of plane . Ajay helped us register on Health websites of India and did all the formalities on our behalf. He booked my return flight and again provided the same outstanding service to make sure of my hassle free return. The service level provided by Ajay is unmatched and Exceeds the highest Standards in the Industry

Fantastic experience: Ajay Gupta provided excellent customer service making sure that I had a safe and smooth trip. He assured that I could reach him anytime for any help needed or any questions. Thank you Ajay for your exceptional and consistent service!

Fantastic experience: Mr. Ajay Gupta is a travel consultant in Bains Travel, Vancouver. Numerous times I have booked tickets with his expertise and have saved money, while getting out most during my vacations. He has experience and knowledge about travel industry and pleasant person to work with. Always follows up for the upcoming travel bookings with helpful advisories.

Fantastic experience: Bains Travel is the best travel agency on earth! Ajay Gupta and the rest of the team worked day and night starting from the Visa application with consulate all the way throughout the travels and even return back to Canada. My travel was part of the medical emergency procedure abroad and this travel team literally saved my life! Additionally, pricing was very reasonable compared to general market, any changes were announced well advanced and the co-operation with them has been absolute pleasure! Hopefully I can have more travels in the future via this team! They really genuinely care about their customers❤!

Fantastic experience: I’m really thankful to Bains travels team for helping us out at each and every step. My mom was offloaded from a flight in India. Ajay and team tackled out & rectified the situation really welll, and my mom was able to take the next flight to Canada!! Thanks for all your hard work and dedication. You are the best Travel Agent EVER!!!

Fantastic experience: It was an outstanding customer service experience dealing with Ajay Gupta, on every occasion. Not only is Ajay very knowledgeable, he always delivers on time. He is very professional and pleasant in his dealings. He is proactive and helped me to fulfill the necessary overseas travel related requirements, making my parents' travel experience a very smooth one.

Fantastic experience: Ajay is very professional and helpful

Fantastic experience: very helpful and professional service, always :)

Fantastic experience: Great service. Uma was really helpful to us. Great price.

Fantastic experience: Five star service! Using them from long time, Owner (Sumeet) and staff is very helpful.

Fantastic experience: Great experience. My agent was very professional and went over and beyond. Thank You!