SellOffVacations.com

Expérience fantastique: Excellent service depuis le moment de la demande jusqu'à la réservation et le départ, Kim Buck s'est assurée que nous étions bien pris en charge. Elle est très agréable à traiter, réactive et nous a donné toutes les informations dont nous avions besoin, concernant l'entrée et la sortie de la République dominicaine. Des conseils sur ce qu'il faut faire pour réserver un Ala Carte et des excursions. Elle a tout vérifié et est passée en revue avec nous une dernière fois 2 jours avant notre départ. Je me suis senti très soulagé avec tous les conseils à portée de main. Le prix qu'elle nous a donné était très abordable et elle a suivi la comparaison des prix et nous a mis à jour pour tous les changements. Excellent service de Kim. Au-delà des attentes et je la recommanderais vivement, ainsi que Sell Off Vacations, à quiconque recherchant un forfait tout compris. Nous sommes prêts à réserver nos prochaines vacances !!

Expérience fantastique: Breanne Kelly a été merveilleuse à traiter. Nous organisions une grande réunion de famille avec plusieurs personnes voyageant depuis différentes villes. Breanne s'est occupée de tout et a été tellement rapide avec le service, c'était un plaisir de traiter avec elle.

Expérience fantastique: J'ai récemment eu le plaisir de travailler avec Kim Buck de SellofVacations, et je dois dire qu'elle a rendu mon expérience de planification de voyage si facile. Du début à la fin, le dévouement et le professionnalisme de Kim étaient évidents dans chaque aspect de nos interactions. Le comportement amical de Kim m'a immédiatement mis à l'aise. Elle a abordé nos discussions avec chaleur et enthousiasme, prenant le temps de comprendre vraiment nos préférences et nos besoins en matière de voyage. Son attention aux détails et ses suggestions réfléchies nous ont fait sentir que nous étions entre les meilleures mains possibles. L'efficacité de Kim était sans pareille. Elle a géré chaque détail avec précision et rapidité. Aucune question ou demande ne semblait trop triviale, et elle répondait toujours rapidement, s'assurant que tout était bien pris en charge. Je ne peux pas recommander Kim assez en tant qu'agent de voyages. Sa convivialité, son efficacité, son attention et ses connaissances la distinguent vraiment. Nous sommes déjà impatients de planifier notre prochaine aventure avec elle. Si vous recherchez une expérience de voyage inoubliable, faites-vous faveur et contactez Kim Buck à Sell off Vacations. Vous ne serez pas déçu !

Expérience fantastique: Mon mari et moi avons décidé de partir en vacances tout compris pour la première fois et j'ai pensé qu'il serait bon de contacter une agente de voyages pour obtenir de l'aide dans le choix du meilleur complexe pour nous. J'ai été assignée à Breanne et elle a été merveilleuse à chaque étape. Si elle n'avait pas la réponse, elle nous a orientés dans la bonne direction. Nous avons séjourné au Barcelo Maya Colonial et c'était magnifique ! Je recommande vivement Breanne.

Expérience fantastique: Breanne Kelly a été très utile. Nous avions des questions sur notre réservation et elle a été très rapide et informative. Elle a également pris le temps de nous souhaiter un bon voyage quelques jours après !

Expérience fantastique: Breanne était absolument merveilleuse ! Elle a veillé à ce que nous ayons tous les documents nécessaires pour notre voyage et elle est même allée au-delà des attentes pour m'obtenir un document lorsque des problèmes techniques sont survenus !

Expérience fantastique: J'ai récemment réservé des vacances via le site web, mais je n'ai pas reçu mes documents de voyage (ils ont peut-être été bloqués par mon filtre anti-spam). J'ai appelé et j'ai eu Breanne, qui était absolument incroyable. Elle a transmis mes documents et m'a immédiatement rassuré, tout en étant amicale et gentille, et en veillant vraiment à ce que mes questions soient répondues du mieux qu'elle pouvait. Je ne peux pas dire assez de bonnes choses sur le service client qu'elle a fourni ! Merci Breanne !

Expérience fantastique: Breanne Kelly était tellement informative, attentive, professionnelle, polie et a réservé nos vacances en un rien de temps. Je recommanderais fortement Breanne et je veillerai à réserver toutes mes futures vacances par son intermédiaire. Breanne a pris le temps de nous envoyer des vœux et a demandé si nous avions des questions la veille de nos vacances. C'était des mois après notre réservation ! Breanne, vous montrez un service client exceptionnel. Santé, Vicki & Andy

Expérience fantastique: Breann Kelley très bon service

Expérience fantastique: Breanne était une représentante formidable dès le début de notre expérience avec Sell Off Vacations. De sa patience et de son aide pendant le processus de réservation, à la résolution immédiate de petits problèmes mineurs concernant les horaires de transport de retour que nous avions pendant nos vacances, je n'aurais pas pu demander plus d'elle et je suis content d'avoir choisi l'agence de Victoria pour réserver notre emplacement. Je la recommanderais ainsi que Sell Off à quiconque cherchant à obtenir une bonne offre pour des vacances.

Expérience fantastique: Kier Lymn était incroyable, il est super réactif et fera tout ce qui est possible pour vous obtenir tout ce que vous voulez au meilleur prix. Quand quelque chose avec notre voyage a mal tourné (ce n'était en aucun cas de sa faute), il a tout fait pour résoudre le problème et apaiser toutes mes inquiétudes. Je le recommanderais absolument, ainsi que SellOff. Je ne vais nulle part ailleurs pour mes futures vacances.

Expérience fantastique: Friendly staff and speedy service. Thank you Breanne for helping us make our Las Vegas dream come true so easily!

Expérience fantastique: Kim was an amazing representative, the exceptional customer service she provided me was awesome. She answered all my questions and made me feel that I made the right choice in picking my vacation resort. She was polite, virtuous, respectful and over all a pleasure to speak to. Her knowledge of the resort was excellent. Thank you Kim from B.C for the excellent customer service I have ever received.

Expérience fantastique: Thank you very much Kim Buck!! This agent is amazing, knowledgeable, quick, understanding, patient, pleasant to deal with. Kim Buck definitely made my vacation booking so much easier. She will connect with you before you leave to make sure you have all the documents and important information you need to know before you go so there are no surprises. She monitors your booking and promptly connects with you if any last minute requirement arise, she will explain your options and you just have to chose, she will take care of doing it for you. If you're booking with Selloffvacations, ask for Kim Buck, you won't regret it!!!

Expérience fantastique: Kim de Sell Off Vacations a été un plaisir à travailler avec. Elle a réussi à obtenir notre réservation pour notre groupe de 8 personnes et nous a fourni de superbes informations. Merci Kim d'être venue pendant votre jour de congé pour réserver notre voyage et sécuriser notre prix.

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: J'ai traité avec Kim concernant des vacances d'hiver 2022. Elle a expliqué la promo Transat et les conditions. Après avoir passé en revue tous les détails, j'ai réservé avec un petit acompte. Kim était très compétente, polie et amicale. C'était génial de travailler avec elle.

Expérience fantastique: Le consultant en voyages Kim Buck m'a fourni un excellent service client lorsque je l'ai contacté pour obtenir un remboursement d'Air Transat pour un voyage qui a été annulé l'année dernière en raison de la Covid. En ces temps où il est difficile de joindre le service client, c'était tellement agréable de parler à quelqu'un qui était non seulement de bonne humeur mais qui a également fait des efforts supplémentaires pour aider. Kim a examiné ma situation unique et s'est assuré de me tenir informé que ma demande de remboursement avait été reçue par Air Transat. J'apprécie vraiment tous ses efforts pendant cette période où nous essayons tous de gérer nos finances et de traverser le quotidien ! Je contacterai certainement Kim pour m'aider à réserver notre prochain voyage dès que nous pourrons voyager !

Expérience fantastique: I love my experience with Kim . She was very professional . Kim understood our travel purposes and made us feel that she was as excited as us about that trip. She also communicated the details of the package and kept in touch with us throughout the pandemic about the updates. Kim was also prompt when answering our questions or concerns. Good Job Kim

Expérience fantastique: Elle est tellement minutieuse, sympathique et prend le temps d'aider en cas de besoin ! Merci beaucoup pour toute votre aide.

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: We have dealt with kim buck on 2 occasions now and i must say she has been fantastic to deal with , very helpful and knows her business . She also has a great personality and makes you feel like you have known her for years . Thanks very much kim we will definitely come and see you when we need a vacation .

Expérience fantastique: Emily Lock at the new SellOffVacation location in Belmont Market has been fantastic to work with. She helped us book our dream honeymoon and we're so thrilled and very happy to know she's helping take care of all the details for us. One less stressful thing to worry about while we're deep into our wedding planning. Thank you Emily!

Expérience fantastique: Positive: Professionalism , Responsiveness

Expérience fantastique: Kim Buck is the best travel agent ever! I have booked numerous holidays and misc travel requirements through Kim and Selloff Vacations, and not once did I have an issue, if anything, Kim has gone over and above! I will never use another agent or company for ANY of my travel requirements in the future and will keep recommending to friends and family!!

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Kim Buck from Sell Off Victoria is one of the most effective, thorough, genuine, professionals I have come across. She kept every promise she made, and went above and beyond wherever it was possible to do so. Where ever she goes, we will follow her. December 2020 update: Kim was an integral part of us getting a refund back after it being with held from almost a year. Thanks again Kim

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Deborah truly is a knowledgeable person who put us at ease during a time that travel had so much uncertainty. She provided options and was patient with our concerns and answered all our questions. We had so many other reps who offered us little to no assistance and fortunately we were able to speak with her. If you are looking for anyone to help you with you travel needs, to book a vacation and trust; Deborah is the person to contact. I will not book with anyone else moving forward!

Expérience fantastique: Just received a call from Emily Lock and she was incredibly helpful. She was both highly professional and personable. She quickly helped me realize that I had not properly notified WestJet that I wished to cancel my trip in April and that I had not properly set up a WestJet rewards account in which to receive my travel credits. If not for Emily I would have been waiting for my 5k travel credits and nothing would have come! You are great Emily!! thanks Don.

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness

Expérience fantastique: We want to highlight the exceptional service we received from our Travel Consultant, Kim Buck; in not only booking our vacation, but also when we had to change our plans at the last minute. Kim went above and beyond the call of duty to help us out, and kept us relaxed during a very stressful time. We have, and will, continue to recommend Kim to all of our friends and family. Thanks again Kim, you were amazing!!!!!

Expérience fantastique: Have been booking with Sell off Vacations for years and love their service! Today we had the pleasure of speaking with Kim B and I will be contacting her from now for all of our travelling needs as she is very helpful, patient and definitely knowledgeable! Thank you Kim for all your help!

Expérience fantastique: I received outstanding service from Emily. Time was of the essence since I purchased a last-minute-vacation with a tight deadline. She contacted the cruise line to ensure all dietary needs were met, quickly found airlines that met my needs, and paid all bills and sent me helpful information in record time. She is extremely efficient, reliable and a joy to work with. Thank you Emily!

Expérience fantastique: I had the pleasure of speaking to Emily Lock when booking my vacation and she surpassed all expectations when it came to assisting me. She was very prompt in responding to my emails and made sure to check all avenues when finding an answer to my questions. Emily was very patient, kind, and went above and beyond her role as a customer service representative. I highly recommend asking for her when you book over the phone!

Expérience fantastique: We have had such a great experience using SellOff Vacations. Our agent Kim Buck felt like one of our best friends by the end of our trip. We even sent her pictures of our time in Antigua. My wife and I couldn't have met a nicer more customer friendly person. Kim was very attentive to detail and made sure we received everything we asked for. She would even call on the days leading up to our trip and called after we returned to ask how our new resort was. We have never been treated like that from any other company and we travel quite a bit.

Expérience fantastique: Kim Buck helped us book our family vacation. She was extremely helpful, supportive, friendly and supper professional. She has made the booking process very smooth and she answered every question. I highly recommend that you contact Kim Buck if you are planing a vacation!

Expérience fantastique: I can’t begin to tell you how AMAZING Emily’s service was. The amount of help she gave me for 3 months leading up to us finally making a decision on our trip was priceless. She literally emailed me back within the hour every time I emailed her or called her (which was A LOT) She checked out numerous resorts and tons of reviews. We went from 6 people to 3 people and we still had an awesome time. She even gave us suggestions for my future honeymoon! What a wonderful travel agent. I can honestly say that Emily has not only made a lifetime client but a new friend!!!! Thank you so much!!!!

Expérience fantastique: My family recently had the pleasure of having Kim Buck assist us with some travel plans. She was great! Friendly, professional, prompt service and all of our (many) questions answered. Thanks Kim! I would not hesitate to contact Kim again with all my travel needs!

Expérience fantastique: Here is a shout out for Deborah DeZeng. She did a fantastic job booking our family holiday. She was very patient and helpful with all of my questions and gave me the time I needed to be confident with my choice of destination. Her insight into the hotels and the Countries we were looking to visit was amazing. I look foward to booking with her again on our next trip. Great Job!

Expérience fantastique: Deborah DeZeng is amazing!!! It was my first time booking through sell of vacations. She was very patient while I gathered all my information. Extremely knowledgeable on the details and made sure I was taken care of. She is super personable and friendly. She made me feel at ease and provided reassurance when I was a little nervous. I will definitely be booking with Deborah for my vacations going forward! Thank you so much Deborah!

Expérience fantastique: We would like to thank Kim Buck for booking our vacation coming up in a couple of weeks. She is very knowledgeable, helpful, friendly and an amazing personality. She tried her best to find us what we were looking for in an all inclusive vacation. Thank you again KIm....keep up the amazing job.

Expérience fantastique: I booked my trip with Emily Lock and she was fantastic! Very thorough and friendly advisor. I went to Mexico for two weeks an visited two different resorts all with my husband and new baby So I had a lot of questions for her regarding each resorts and there amenities. This was my child’s first big trip so she made sure the resort we chose has everything we could have needed. Both where very child friendly while being entertaining for us parents too. I would certainly recommend her services at sell off vacations to everyone. She Was prompt at getting us all the information and great to talk too.

Expérience fantastique: We were so happy to be connected with Kim - she provided amazing service. Kim is knowledgeable, professional and fun - she made booking our vacation easy and stress-free! We will definitely look to Kim to help us with future vacations.

Expérience fantastique: Kim and her co-worker Emily (in the Langford, BC office), were so helpful and efficient with respect to a recent vacation package we booked to Los Cabos. We were really impressed with the service - particularly after days spent banging our heads against a wall trying to book and co-ordinate hotels and flights on our own! Kim made the entire process go smoothly and was always very prompt in responding to our post-sale questions. Highly recommended.

Expérience fantastique: Wow! Kim B was great in helping us make the arrangements for our family vacation to Cuba. Even added another couple after everything was done for the rest of us. Kim worked waaay overtime to get us booked, and answered all our questions. We had lots of laughs throughout our conversations! Certainly would like to deal with her again!

Expérience fantastique: I am currently working with Kim Buck on another trip and, once again, she has been wonderful. Not only does she go the extra mile to provide excellent service, she is outstanding in her knowledge and experience in the travel environment and is always so pleasant and quick to respond to any questions. I must say that as I reside in Sidney, she is the only reason that I deal with your company as I have other options locally to receive travel assistance but I am willing to travel to Langford in order to have Kim handle my travel plans. You should consider yourself very fortunate to have her working for SellOffVacations.

Expérience fantastique: Kim Buck is AWESOME! She is patient, kind, knowledgeable and professional. She is an expert in this business, she knew the property and the airline. I would strongly recommend her to everyone that wants to book their vacation hassle free. The Buck stops at Kim!!!

Expérience fantastique: Kim Buck was an expert booking agent! From the moment we called, she was friendly, exhibited patience and true interest in her voice to help us book our vacation. She was very helpful, leaving her own corporate systems and going out on the general net to research additional information for us. I had a chance to buy the same ticket for 100 dollars less but my wife and I decided to still go with her just because how genuinely nice she was to us as a customer service agent. Thank you Kim.

Expérience fantastique: Kim Buck the Sell Off Vacations telephone representative, was very friendly and very helpful. She answered my questions and help book out vacation with comfort and ease. Booking our trip went smoothly and quickly.

Expérience fantastique: I have had such a good experience with one of the agents at SELLOFF VACATIONS that they will now be my first call for travel services. Their agent Kim Buck was extremely helpful when I approached her the first week of December with an interest in planning a last minute holiday trip south from Toronto for a family of four. I gave her very limiting specifications and she educated me and sourced multiple options I would never have found myself, and voila - my family and I are having a fantastic holiday in Mexico! It would not have happened without her expertise and professional attitude of going that extra mile for a client! Katina Sutcliffe

Expérience fantastique: Kim was very kind and helpful when we had a difficulty with our tickets. She spent lots of time directing us, helping us and making sure everything was set before our trip. I appreciated the time she spent - She was always pleasant and I never felt like I was an inconvenience. Thanks so much!

Expérience fantastique: Selena was awesome ! She is very polite and well informed. She booked the dream vacation for us a trip I never thought we could afford. She was very eager to help and obtain info for us and steer us in the right direction. She was great in helping with the little details such as travel insurance. We will deffinately book with her again in the future.

Expérience fantastique: I called to book a vacation and spoke with Kim Buck. She was helpful and I never felt like she was pushing me into a decision. I received my documents within minutes. She recommended an option that allows you to cancel (without penalty) that I was not aware existed. Great peace of mind. She did mention insurance, but again it was not a sales pitch, it was information.

Expérience fantastique: Kim was phenomenally helpful when it came to planning our trip to Mexico - she genuinely cared about what we wanted and what was within our budget. She made the entire experience effortless on our end and was very knowledgable throughout the entire process. As first time customers of Sell Off Vacations we will definitely be returning.