SellOffVacations.com

Expérience fantastique: My second trip booking with Pat today and she is always friendly and offers great advice :)

Expérience fantastique: I had the pleasure of getting the friendliness agent Sarah Morgan. My flight was cancelled so I had to rebook. I got another flight but my seats and luggage didn’t show up on new flight. She went above and beyond to get this straightened out. I really did appreciate it. Hope on my next adventure I will have the pleasure of talking to you again. Thanks again Cindy gardner

Expérience fantastique: Great staff.giy what I wanted

Expérience fantastique: About 5 years ago, I called Sell of Vacations and Pat Dokuchie answered. I have had the pleasure of working with her ever since. She is efficient and knowledgeable, always ready to give advice and recommendations from first hand experience. She takes the time to understand your needs, and meets them with ease. Pat has great, bubbly energy and is excited for your trip as if she is coming along! Searching online can be so overwhelming, I highly recommend giving her a call, she handles the legwork with care and ease.

Expérience fantastique: We havent travelled for a few years , no regular travel agent.. A friend suggested Pat Dokuchie, at SellofVactions.. I couldnt be happier.. she is informative, kind, patient, so very prompt in responses to email questions, considerate to detail... I could go on.. We likely wouldnt be going had I not been connected to her.as had been so discouraged with other references I was given. Thankyou Pat.. we are so looking forward to this getaway !

Expérience fantastique: Patricia was amazing to deal with , very last minute booking was done and everything was very clearly explained , thanks agian

Expérience fantastique: This summer i booked a short trip to Halifax from Montréal online. I had a problem with my travel documents so I called sell off for some help. Patricia was the person that answered the phone and I was surprised at how fast and efficient she was to fix my problem. She gave me her extension in case I had any other problems and reasured me that she would be there to help. I normally book vactions on my own through the website but today I decided to call Patricia and have her help me with my booking. She was just as kind and helpful. I will definitely book all my vacations with her in the future. Thank you for the excellent service, it really shows you love what you do.

Expérience fantastique: Patricia did an awesome job.

Expérience fantastique: We just returned from a wonderful vacation in Mexico. Our agent Patricia at Sell-Off Vacations in Thunder Bay helped us pick the perfect destination for our family. She really listened to our wish list and took the items into consideration when recommending resorts and destination. She didn't steer us wrong and we had a wonderful time. This isn't the first time we booked with Patricia and it won't be our last.

Expérience négative: Phone number doesn't even work?

Expérience fantastique: Thanks for all your help.

Expérience négative: It was too expensive to book what we wanted so she told me to call back in a few months. I called elsewhere and got exactly what we wanted in our price range. No very good service.

Expérience négative: *!!HORRIBLE!!* customer experience with Debbie. I sat down looking for some information and ways they could assist me with my travels this summer. Debbie immediately began grilling me for hard details, stared me down and acted exasperated when I couldn’t immediately give her the answers she wanted. This experience was full of micro aggressions meant to belittle me as the customer from beginning to end. I told her I didn’t feel good talking with her and sought to leave. She then implied I couldn’t afford anything “expensive” although hadn’t even disclosed my budget. The drive across town was not worth being treated this way.

Expérience négative: So if you are a Frontline worker who wears all the PPE in the hospital, have all your vaccinations, have been tested but since you have been around Covid patients you aren't allowed in the building

Expérience fantastique: I want to share my great experience dealing with Patricia Dokuchie from Thunder Bay. She was very helpful and responsible in handling our issue with Air Canada. I am satisfied not 100% but 200%. She kept everything under control so I could relax. Definitely I will use her service in the future because I love to travel. Thanks You Very Much Pat from Olena and Igor.

Expérience fantastique: Pat was amazing, fast and tolerated all my questions and changes of plans. Highly recommend!

Expérience fantastique: Pat was so helpful & patient with all our questions regarding our vacation. Would highly recommend her . Thanks so much from Shirley & Randy !!!

Expérience fantastique: Outstanding personalized customer service! Thank you Patricia Dokuchie :) The business world would be much better if we had more people like you

Expérience fantastique: Best agent ever!! Patricia always goes above and beyond!

Expérience fantastique: I dealt with Patricia in the Thunder Bay office. She was knowledgable, clear, interactive and a joy to deal with. I would highly recommend booking with Patricia, she is top notch.

Expérience fantastique: Patricia Dokuchie was very helpful in navigating to help me book a trip post covid and to receive my refund from Air Canada once a deal was reached with the government. Will definitely be back because of her. Leaman

Expérience fantastique: Just booked another dream trip with Pat Dokuchie from Selloff Vacations Thunder Bay. We have booked several trips with Pat. We keep going back because of her knowledge base, her professionalism and her willingness to always go the extra mile to help make your trip the best it can be. She displays enthusiasm and a true love for what she does. She is prompt, resourceful and available to answer any questions or concerns. Thanks Pat!

Expérience fantastique: Patricia was amazing. Helped me book a holiday that was challening but came through for us. Really appreciate the great service.

Expérience fantastique: Patricia in the Thunder Bay office was incredible...While I'm sure she was under immense stress in today's environment....she handled our rebook with humour and professionalism...I usually book with Snaptravel.com...but I'll pay a little extra next time to have such great service...thank you Pat!

Expérience fantastique: I spoke to an agent today at Sell Off Vacations, her name is Patricia Dokuchie. She was extremely helpful and courteous. I found her be very professional and patient. I was really pleased with the outcome of our call. She deserves five stars. Thank you Patricia!

Expérience fantastique: Patricia was amazing. Helped me book a vacation Provided links and forms needed Answered all my concerns and questions while being polite kind professional and patient Really appreciate the great service.

Expérience fantastique: Very quick and responsive and they ensure that you know what's going on. Would definitely recommend

Expérience fantastique: My family and I have been using Sell off Vacations for many, many years! We keep coming back because of the friendly, knowledgable service we receive! Thank You - see you soon!

Expérience fantastique: Patricia was Awesome ! Great service and a pleasure to talk to !

Expérience fantastique: Positive: Professionalism , Quality , Responsiveness , Value

Expérience fantastique: Had the pleasure of booking my trip with Patricia D. Unfortunately due to scheduling conflicts I had to change the date of my trip. It was very easy to work with Patricia in getting the necessary changes and she was very patient in dealing with me. I would recommend for other people looking to book trips go through her, or her team if they are anything like her.

Expérience fantastique: Recently I was looking for a new Travel Agent for me and my fiancee. I am always looking at Sell Off Vacations web site, and thought I would try and give them a call regarding some questions I had. I was put on the phone with Patricia. She immediately jumped in to answer all my questions and we quickly made a positive connection on the phone. She was so friendly and personable. I had some very specific vacation requests, and wanted to make the vacation perfect for my new fiancee and myself, and out 5 year anniversary. She went above and beyond, talking to other agents, talking to the hotel, and making several phone calls to make sure everything was booked perfectly, and our vacation would be amazing. I look forward to having her as my travel agent for a long time to come. Thank you Patricia

Expérience fantastique: My family and I have been using Sell off Vacations for many, many years! We keep coming back because of the friendly, knowledgable service we receive! Thank You - see you soon!

Expérience fantastique: I would like to thank Joanna for all of her help. We booked through SellOff and appreciated all of the help and advice that we received. When there was a scheduling change, we were notified by email. This took a lot of the worry and inconvenience out of the planning. Having an agent look after the details of a vacation including the notification of changes was great. I will use SellOff with my future vacation plans.

Expérience fantastique: I recently booked a flight from Canada to New Zealand with Sell Off Vacations. My travel consultant, Kim Johnson, went above and beyond to make sure that I got the best flights (connections) for the best price. She even stayed past regular business hours to answer all my questions and make sure I received all the information I needed regarding my itinerary and gave me advice on making my connections as smooth as possible. Thank you Kim! Your help and expertise was very much appreciated. Sincerely, one happy traveler

Expérience fantastique: Wow! What a great experience booking our vacation with Pat! She was knowledgeable, pleasant and very informative! I have never booked a trip with so much ease! I would highly recommend Pat to help with all your travel needs !! Cuba here we come !! Thanks again Pat for all your help!!

Expérience fantastique: I just wanted to thank Isabelle Boulet for everything you did. You were so great in helping us pick our vacation spot. Thank you for taking the time to show us what was available, and the best flights to take. You were so great. Thank you so much Isabelle. ☺️

Expérience fantastique: We called to book a holiday and were assisted by Deborah. Cant say enough about how professional and pleasant this lady was. Walked us through the process and got us a better deal than what was on the website. Highly recommend this company.

Expérience fantastique: Very friendly and attentive travel agent. Debbie was always so pleasant and patient. She was eager to explore all the options I was considering and very willing to check on anything I asked including calling the tour company to check something. Of the various agents I did talk to, Debbie was the only one that returned my calls. I was happy to give her my business when things were decided. Debbie was never pushy and always understanding and encouraging of our travel plans. I would call Debbie in the future for other trip planning.

Expérience fantastique: Pat, Thank you for organizing the trip to Portugal for me. The daily schedule was super helpful. Every hotel was excellent, and the cities were a pleasure to see. I enjoyed the trip very much.

Expérience fantastique: Great customer service

Expérience fantastique: I've been using this place for the past 10 years and always had a great experience. I just again booked my Cuba trip for my family and I. There are ton's of options out there and competition, but these guys always give me the best deals and I know I'm not supporting Expedia or other big and useless companies. Nick Howell is my go to guy! See you in 2025 :)

Expérience fantastique: In December my mother and I went to Selloff Vacations on Red River Road in Thunder Bay and booked a trip with Isabelle Boulet Deroy to Varadero, Cuba, for January. We were very pleased that Isabelle listened carefully to our requirements and wish list for the type of resort we wanted, and she was able to book us a trip that was ideal for us. I would be happy to use her services as a travel agent again.

Expérience fantastique: Isabelle was very helpful and informative.

Expérience fantastique: Been dealing with Patty for 10 years now, and every vacation we had with her was just perfect I highly recommend Patty and the Sell Off team for all your travel needs, great job guys see you soon. Already planning for next year, thanks again.

Expérience fantastique: Great customer service

Expérience négative: Just google the vacation you want and book it online yourself. Don’t waste your time at this place. I found the vacation online that I wanted within 5 minutes and it took the person 30 minutes only to find the exact same vacation for the same price. Also had to wait over 3 hours as the person was socializing with the group ahead of us for 2 hours.

Expérience fantastique: We had such a smooth and easy process booking our vacation with Patricia. We will definitely work with her again and will recommend her.

Expérience fantastique: Me and my family have been booking our travel through Patricia for years! She has the best suggestions that makes out trips memorable!

Expérience fantastique: Excellent service! Pat was very knowledgeable and helped me find a great resort at the best price!

Expérience fantastique: Very patient, polite and understanding. Information was clear and up to date. I would definitely recommend Debbie she is a wonderful agent.

Expérience fantastique: Patricia was awesome!! She took such good care of our honeymoon. Go see her today

Expérience fantastique: I would highly recommend this travel agency. Every time we take a look at a vacation, book flights, or whatever our travel need is we are quickly serviced and treated so well. I would specifically recommend Pat Dokuchie in the Thunder Bay office who is absolutely exceptional and so helpful. I always get a good price and she always tries to make it work within my budget!

Expérience fantastique: Without an appointment, we were in, had our vacation booked, and out the door in half an hour with all our questions asked and answered! Debbie was knowledgeable, fast, efficient, and friendly.

Expérience fantastique: Jennifer was very quick and knowledgeable when booking our vacation package. A pleasure to deal with !

Expérience fantastique: Thx Deb! You make booking vacations soooo easy!!!

Expérience fantastique: Patricia helped my husband and I book our honeymoon. Everything was so easy and Pat got us an amazing deal, and was a delight to work with. We are so excited for our trip! Thank you!!

Expérience fantastique: Patricia was very interactive and helpful when booking my trip to Jamaica. She ensured everything we wanted was included!

Expérience fantastique: This was my first time dealing with SellOffVacation and I was very impressed. Debbie Ross was really nice to deal with and very helpful. She was very polite and knowledgeable . It was a pleasure dealing with Debbie and Selloff.

Expérience négative: Terrible experience. I was at work while my friends went to go book our trip, so they told me to call with my visa number -and that she was expecting my call- which I did several times throughout the day (13 times to be exact) left two messages during those calls. No answer. Called the next morning two more times. No answer. Debbie finally calls me back and says “on the machine it sounded like you said a different name that’s why I didn’t call you back. But the price went up today sorry” excuse me? Then has the audacity to say she only had 2 voicemails from me after I said I called thirteen times. Who leaves thirteen voicemails? I assumed 2 was sufficient, the thirteen calls seemed excessive enough. She continued to blame me for her not doing her job instead of apologizing to me. I’m completely turned off from this experience. I wouldn’t of given this a one star experience if she apologized and didn’t continue to tell me it was my fault but of course that didn’t happen. Terrible. Do not book with her.

Expérience fantastique: Patricia was awesome!! She took such good care of our honeymoon. Go see her today

Expérience fantastique: Patricia was very interactive and helpful when booking my trip to Jamaica. She ensured everything we wanted was included!

Expérience fantastique: I have booked my vacations through Pat Dokuchie at SellOffVacations for 17 years. She earned my trust on my first booking with her great advice over a competitor's advice. She has continued to give great service and advice over the years. We book at least one family vacation a year. Pat always greets you with a smile and friendly service. She has been there for us even when the airlines delay flights reeking havoc on our vacation plans. Pat co-ordinated a particularly difficult fix for us while we were on connecting flights headed to Tahiti. She saved our dream vacation.