Waves_your Needs In Travel

Expérience fantastique: Tracy a été d'une grande aide pour répondre à toutes nos nombreuses questions concernant les réservations de groupe. Elle répond si rapidement et avec des informations claires !

Expérience fantastique: Extrêmement utile pour ma réservation de groupe. Réponses rapides que j'ai vraiment appréciées.

Expérience fantastique: J'ai passé un moment incroyable à Couples Jamaica grâce à Tracey ! Elle a rendu tout le voyage sans stress et elle nous a donné les meilleurs conseils et suggestions. Nous utiliserons Tracey pour tous nos voyages à venir.

Expérience fantastique: Nous avons utilisé Tracey pour trois voyages différents et nous avons été tellement impressionnés par elle. Elle fera tout pour aider et a toujours votre soutien si quelque chose ne va pas. La meilleure décision de voyage que nous ayons jamais prise a été de l'utiliser comme agent de voyage.

Expérience fantastique: Tracey a aidé notre famille de huit à réserver un voyage au Mexique pour Noël dernier. Elle était aimable, compétente et tolérante envers notre famille indécise. Notre voyage était parfait ! Merci Tracey :)

Expérience fantastique: Je pense que je suis enfin de retour sur la bonne voie pour la vie quotidienne après avoir passé une semaine en croisière familiale. Un grand merci à Tracey pour la fantastique coordination de notre réunion de famille. Tout le monde s'est bien amusé et beaucoup pensent déjà à leur prochaine croisière. Un travail merveilleux Tracey malgré le début mouvementé que la famille a eu dans la prise de décisions… tu étais calme, posée et sereine.

Expérience fantastique: J'ai reçu des services fantastiques et professionnels de Tracey qui a organisé nos récentes voyages au Portugal et en Écosse ! Je recommande chaleureusement !

Expérience fantastique: J'ai eu une excellente expérience en travaillant avec Tracey pour réserver notre croisière en famille. Nous avions un grand groupe et elle a pu tous nous accommoder et nous trouver les meilleures offres. Nous sommes arrivés dans notre cabine avec un cadeau surprise de Tracey. Sa prévenance ne sera pas oubliée. Nous avons tous passé un moment incroyable et tout s'est bien déroulé.

Expérience fantastique: L'Équateur est un pays absolument magnifique, de la biodiversité aux paysages à couper le souffle. J'ai passé un moment incroyable, et les vagues_your besoins en voyage combinées avec Contiki ont rendu toute l'expérience si facile que j'ai pu profiter de mon séjour sans me soucier de la prochaine étape.

Expérience fantastique: Tracey a été d'une grande aide pour nous ! Elle a travaillé avec nous pendant des mois pour nous trouver les vacances parfaites. Ensuite, elle a continué à travailler avec nous jusqu'au départ, en s'assurant que nous obtenions une chambre au rez-de-chaussée pour un voyageur à mobilité réduite. Elle a expliqué les visas et les exigences étrangères. Elle peut réserver des excursions, des transferts aéroport, des voitures de location, etc. Tracey est excellente et je recommande vivement ses services !

Expérience fantastique: Tracey is wonderful to work with. She provides excellent service!!!

Expérience fantastique: We had an amazing trip to the Galápagos Islands! Tracy was incredibly organized and professional. Having been to the Galapagos herself, she was tremendously knowledgeable and was able to advise us of things to watch out for as well as recommend activities to do while there. Tracy’s experience allows her to work with her clients to ensure they have all the information they need to make their vacation the best it can be. Tracy was an integral part in making this bucket-list trip unforgettable!

Expérience fantastique: I found Tracey from Waves travel online & am so happy & pleased that I did. She met all my expectations. I really appreciated all her suggestions & ideas. She definitely goes above & beyond to help her clients.

Expérience fantastique: I would highly recommend Tracey from Waves if you are booking travel. I was booking 3 separate flights for my trip to France and all the options were a bit confusing. She asked great clarifying questions and cleared up all my confusion and explained the best options for my travel needs. She also helped me acquire travel insurance which is another area with an incredible amount of options. Tracey was professional, efficient and awesome and helping to clear the clutter of travel options. Travel is too expensive to make mistakes when booking. It is also a major hassle to have to call airlines to make changes after the fact. Tracey took the stress out of booking everything for my trip. I will use her travel advisor services again.

Expérience fantastique: Tracey was an amazing support for our inter-provincial Girl Guide trip. We had a large group of 20+ Girl Guides and Guiders and Tracey was extremely responsive, helpful and knowledgeable during all stages of booking and during travel. Our return flight was cancelled a couple of hours before departure but Tracey was so helpful with re-booking us as quickly as possible, provided advice for ground transportation and accommodation. She was on the phone with us and Westjet for hours to have the situation rectified. We couldn't have arranged getting home so quickly without her help, our Guides and their families were so thankful! We highly recommend booking with Tracey for your next trip.

Expérience négative: Cher, je l'ai trouvé moins cher chez un autre agent.

Expérience fantastique: Tracey helped us out with our trip to Portugal, she made planning a lot less stressful. Definitely would recommend!

Expérience fantastique: Tracy is an excellent agent, she give me all the information l need to make the right choice for my family with the last minute trip, 100% recommended

Expérience fantastique: Je cherchais une escapade de dernière minute pour ma famille et je n'ai rien trouvé par moi-même dans ma fourchette de prix. J'ai contacté Tracey de Waves-your needs in travel et en quelques heures, elle a trouvé cette offre incroyable dans un complexe très bien noté. Elle était extrêmement professionnelle et compétente, nous guidant à chaque étape. Je recommande vivement ses services si vous recherchez des voyages sans souci pour vous et votre famille.

Expérience fantastique: Tracey a pu organiser des vols pour moi afin de voyager en Virginie, sans vols directs, j'avais une fenêtre d'arrivée précise en tête, et la même chose pour le départ. Les dates étaient flexibles des deux côtés, et les aéroports d'arrivée et de départ n'avaient pas besoin d'être les mêmes. Je n'arrivais pas à tout définir. Tracey a rapidement présenté quelques options comme une pro, nous avons discuté, et tout a été réglé, y compris l'assurance et les sièges. Je dois un grand merci à Tracey pour toute son aide formidable et sa patience ! Merci

Expérience fantastique: Tracey a été formidable avec qui travailler. Nous avons réservé nos propres voyages dans le passé, mais c'était notre première fois d'emmener nos 2 petits enfants avec nous. Il y a différentes choses à considérer lorsque l'on prend des enfants et elle a été très utile avec toutes nos questions. Nous lui avons dit ce qui nous intéressait et elle nous a donné des options adaptées à cela. Elle nous a aidés avec des choses auxquelles nous n'aurions jamais pensé lors de la réservation. Je suis très reconnaissant pour son aide et j'ai hâte de réserver un autre voyage avec elle à nouveau dans le futur !

Expérience fantastique: Tracey is a fabulous travel agent. She cares deeply about all of her clients and goes above and beyond to ensure that the trip that they are going on exceeds their expectations. She is super honest about what is possible and how best to avoid the pit falls. I tell everyone I know to talk to her before booking any travel.

Expérience fantastique: I contacted Tracey in the late spring of 2019 with a hope of planning a surprise 60th birthday present for my mom to the Dominican with her two sisters and her two daughters. Not only was this for five people ranging in age but also across three separate provinces stretching the entirety of Canada. Balancing wants and needs of the trip, pricing, complicated and detailed flights and then to add in the complications of COVID 19. Through 3 separate cancellations and rebooking Tracey has been an encouraging advocate for us. Through all of this Tracey acknowledged our disappointments, kept us up to date and involved us in any changes, all while balancing a second job to fill in the financial void from lack of travel and canceled trips. She never missed an email, always promptly responded to our concerns. Having Tracey's experience, knowledge and quick ability to adapt is an absolute must for travel. I can't even imagine what this would have looked like without her.

Expérience fantastique: Where to start. We reached out to Tracy approx. 2 1/2 years ago looking to book a surprise birthday trip for our mom, meeting different family from different locations. She was so helpful right of the hop and really dedicated her time into making this trip our dream trip. Unfortuanly due to the pandemic, trip plans were placed on hold. Tracy was there every step of the way to make sure that the end goal was reached. With changing destinations and multiple changes to the dates of travel, Tracy was very professional and put in A LOT of work to make sure this trip happened. She was excellent with communications and did everything she could to make this a trip we would never forget. And I can say will having been on the trip, it truly is a trip we will never forget. Thank you Tracy!

Expérience fantastique: Tracey was great to work with in booking our family trip to Mexico. Especially with these uncertain times and restrictions lifting she explained everything we needed and great tips and full of information. She is quick to respond and lovely to speak too. Would 1000% work with her again.

Expérience fantastique: We had a group of 7 going to Mexico, and Tracey was so helpful! Took conference calls with all of us, answered all of our questions. She even spent 13 hours on hold with Westjet over 2 days in order to make a change. I won't book another vacation without her help.

Expérience fantastique: Dealing with Tracey is such a breeze and pleasure! She is knowledgeable about locations and provides great advice. She makes planning a flight or vacation easy! Quick to respond. Highly recommend Tracey and Waves!

Expérience fantastique: We booked a trip through Tracey just prior to Christmas. The entire process was incredibly smooth and worry free. We were given all the information that we needed for COVID requirements and she went the extra mile by looking into all government requirements before and during our trip. We will be booking all trips with her and have referred her to several friends.

Expérience fantastique: No matter what your travel needs are Waves has amazing people to help!! Tracey is always amazing whether it is small or big trips, she will make all the planning so smoothly & answer any questions you may have!!

Expérience fantastique: My friends and I have asked Tracey to book 3 trips for us. She is extremely knowledgeable about resorts and always gives us the best advice. Tracey goes over and above to help with all our travel needs. The last trip we booked, she worked her magic to fix many changes that we needed due to a cancellation of one person travelling with us. I highly recommend using Waves to book your upcoming trips!

Expérience fantastique: My husband and I were trying to plan our honeymoon, but were overwhelmed trying to navigate travel restrictions due to Covid. This challenge pushed me to make the decision to work with a travel agent for the first time. After reaching out to Flight Centre, making minor progress, and then being ghosted by our agent, I found Tracey. Tracey was the complete opposite of my experience with Flight Centre. She was incredibly fast to respond and got to work immediately. She was very patient with us while we narrowed down our destination and provided us with all of the information we needed to make a confident decision. Once we decided on our destination, she provided us with flight and accommodation options that worked within our budget, and gave us her personal recommendations. Tracey went above and beyond for us, she is highly professional and it is clear that she is passionate about her work. Her top priority really is making sure that you have an excellent experience, not only with her but also throughout your whole trip. We couldn’t be happier with our decision to work with Tracey. I would highly recommend that anyone who needs travel support reaches out to her, you won’t regret it!

Expérience fantastique: Fabulous experience working with our Travel Agent, Tracey Gagnon! From the beginning/planning stages all the way through to our arrival back at YYC, Tracey was easily accessible and indispensable in guiding us along! She offered many choices thoroughly outlining the pros and cons, travel tips and tricks, as well as timely responses to our frequent questions, whether via texts, phone calls or emails! Her professionalism and travel knowledge is second to none! Exceptional service provided to us by Tracey!

Expérience fantastique: We have used Tracey for every single trip we have ever done since we had our honeymoon (which she helped plan as well)! And that was over 25 years ago!!! She always takes care of us and has always been there if we ever had any issues even during the trip! She is very easy to deal with and responsive whenever we had questions! We won’t go with anyone else! Thanks for all of your hardworkTracey!!!!!!!

Expérience fantastique: I recently called on Tracey to help me with booking an emotional trip to Quebec to bury my parents ashes. She was so helpful and looked after all the needs I had to make it work. Her simplistic and efficient service made travel to seamless. Thank you so much for all your help. I'll definitely call on you again for my next adventure.

Expérience fantastique: Tracy has been amazing from start to finish with helping me with my travel every time. She goes over and above in assisting and making people feel comfortable. I highly recommend anyone to work with her to get you the best travel experience ever!! thank you so much Tracey for everything!!

Expérience fantastique: Absolutely incredible working with Tracey. She was so friendly to work with and extremely knowledgeable when it came to our travel needs. She set us up for a lovely holiday experience!

Expérience fantastique: Tracey Gagnon has been the most efficient travel agent ever from the time she worked a corporate travel desk (where we met) through establishing her own company WAVES - your needs in travel. If you can imagine it she will make it happen. Cruises, exotic getaways, from accommodation through transportation and activities to travel advice for novice to experienced jet-setters... Tracey makes it look easy. Efficient, dependable, caring and there for her clients - she knows the way to create value and customer delight. This is where you need to be - it doesn't get any better.

Expérience fantastique: I have known Tracey for almost 20 years and not only is the travel agent for my family I have referred her to anyone that needs a hardworking trusted travel agent - she has made the travel process easy and has years of insights and knowledge that are certainly priceless- in the era of online booking and no follow up or service Tracey is a breath of fresh air and a calming assurance when you need it done with no second thoughts. I would 100% refer Tracey to friends family and everyone-

Expérience fantastique: Tracey is excellent to deal with. I’ve traveled many times using Tracey and it’s always top notch service and results.

Expérience fantastique: Tracey at Waves travel has been our go-to agent for over a decade. We’ve coordinated many trips through her. We’ve found that her specific knowledge of the various locations is very detailed, and for many of the destinations she has a contact on the ground to communicate with. This results in her clients benefiting from some perks like better balcony views and welcome packages. After two longs years of COVID restrictions our family was looking to spend a substantial amount on a family holiday to Mexico. Tracey understood how important this trip was to us, and went out of her way to ensure we got the right property after a flurry of emails and questions. Tracey is also very knowledgeable about the ever-changing COVID rules for travel and we feel well prepared to make our trip a success. Waves Travel is highly recommended.

Expérience fantastique: Tracey A. Gagnon is awesome. She is very knowledgeable, fast and professional. Provided me with all the information needed for my travels. Thanks Tracey!

Expérience fantastique: I have been using Waves for my travel needs for the last 15 years and Tracey goes above and beyond for her clients. Had a trip booked to Turks and Caicos a few years ago and a Hurricane messed up our plans. She was able to get us into a resort in Mexico last minute to save our holiday. We booked an AMA cruise with her that has been rescheduled 3 times due to the pandemic and health concerns. She works diligently to find the best options and always sets up up with insurance so we are able to make the changes! Highly recommend her for any of your travel plans.

Expérience fantastique: Tracey était absolument incroyable. Dès le début, elle a compris ce dont nous avions besoin et a aidé à chaque étape du processus. Elle n'a pas seulement réservé notre voyage, mais le suivi et la communication pendant et après étaient 10/10. Si vous avez besoin d'aide pour vos vacances, Tracey est la bonne personne à qui parler. Elle s'assurera que vous profitiez de votre voyage sans vous soucier. Elle est très réactive et si elle n'a pas la réponse, elle la trouvera. Merci Tracey ! Nous reviendrons sûrement vers vous pour tous nos voyages.

Expérience fantastique: Tracey avec Waves_your Needs In Travel est vraiment merveilleux à travailler lors de la réservation de tout type de besoins de voyage. Tracey est attentive, détaillée, professionnelle et surtout très compétente concernant toute destination ou itinéraire qu'un voyageur recherche. Tracey écoute son client et assemble les exigences applicables (transport / hébergement / visites, etc.) pour créer une expérience mémorable en fonction du budget de ses clients. Je continuerai à chercher les services de Tracey pour compléter ma liste de voyages à vivre à l'avenir !

Expérience fantastique: Amazing and fun! These are the only a couple of words I can come up with to describe our recent group trip with Tracey to Scotland and Ireland. Tracey was well organized and made sure we all had a good time. We were able to see so many historic sights, ate at many amazing pubs and restaurants, and stayed in some beautiful properties. She definitely knocked it out of the park with this trip! We will for sure be doing more trips like this with her!

Expérience fantastique: Tracey has been fabulous in assisting us with our European river cruise. Although the pandemic has necessitated the postponement of our trip, Tracey has expertly re-booked us for a later date and even went so far as to obtain a refund from the airline for amounts prepaid. We would highly recommend Tracey to our friends!

Expérience fantastique: It's now 20+ years Tracey has looked after us. It started with the time we were standing in line to board ship in Seattle for Alaska when she told us she'd got us a FREE upgrade to our cabin. Since then she has brought us more value than we could count.

Expérience fantastique: We have been using Tracey for over 20 years and have received excellent service from car rental, insurance to custom designed trips including flights, hotel accommodation, cruise, individual tours in major European cities. Our last trip was 3 weeks in Portugal earlier this year, the pandemic lock downs were taking effect at the end of our stay then KLM refused us boarding for our flight from Lisbon which stranded us for an extra 3 days in Lisbon. A couple of phone calls to Tracey had us booked on flights home with Lufthansa/Air Canada. Tracey also helped out with our insurance claims on our return home. In our 20 years we have not had any problems in our dealings with Tracey always friendly and professional. Frank and Shelagh Brooks

Expérience fantastique: For those out there that might not fully understand the value of having a professional travel agent helping you set up your travel details and insurance, then you are missing out. For the past few trips to Central America, I have used Tracey (Waves_your Needs in Travel) to book the flights and insurance and she has been fantastic to work with. Most recently, I had to submit a Cancellation Insurance claim due to Covid and it wasn't until Tracey got a little nasty with the Insurance company did my claim finally go through! The value of working with Tracey is HUGE.

Expérience fantastique: Tracey from Waves has helped me plan quite a few of my all time favourite trips over the years. Her attention to detail and personal customize skills are what has made every trip special. She removes all the guess work and is always available to answer any questions I may have.

Expérience fantastique: Tracey booked a trip to Vegas for my husband and I. It was our first time there and she made sure everything was perfect! She’s very knowledgeable and has excellent recommendations based on your comfort and interests. I can’t wait to book more trips with Tracy in the future.

Expérience fantastique: Tracey was so helpful in helping us plan a family trip to Puerto Vallarta. She took care of every detail, and even went out of her way to help us avert a possible passport catastrophe! She answered all our e-mails right away, and even checked in to make sure everything went well after our trip ended. I would highly recommend her to anyone!

Expérience fantastique: Tracey has handled our travel needs for over 30 years. She has always been extremely helpful in planning and providing the most enjoyable travel experience. She is a very knowledgeable and reliable travel agent. We highly recommend Tracey.

Expérience fantastique: Personal and professional attention to you the customer. Peace of mind knowing you have someone working for/with you when booking and travelling.

Expérience fantastique: I have gone through Tracey with Waves Travel for several trips now. The reason why I continue to work with Tracey is her attention to detail, the exceptional customer service she gives and she just makes everything easy. Tracey also has a wealth of information and connections and so if she personally has not done the trip or excursion herself she knows someone who has so you know when booking something they have a good reputation. I would highly recommend using Tracey with Waves for your next travel booking.