Landsby
142 Westmount Ave 2nd Floor
M6H 3K6, Toronto

Horaire d'ouverture

  • Dimanche: (closed)
  • Lundi: 9h-17h
  • Mardi: 9h-17h
  • Mercredi: 9h-17h
  • Jeudi: 9h-17h
  • Vendredi: 9h-17h
  • Samedi: (closed)

Whether you’re craving adventure, tranquillity or the buzz of a vibrant city, Landsby is brimming with ideas across Canada to enrich, educate and inspire the modern traveller.

From the stillness of our lakes to the majesty of our forests, to the colourful eclecticism of downtown Toronto, our team will guide you to the best that Canada has to offer.

Notre commentaire de TraTraTravel sur Landsby :

Landsby est un service de planification de voyages de premier plan qui a acquis d'éloges pour son soutien exceptionnel à la clientèle et ses expériences de voyage sans faille. Les clients louent l'attention personnalisée fournie par des coordinateurs d'experts tels que Vanessa, Aubrey et Madyson, qui vont au-delà des attentes pour personnaliser les itinéraires adaptés aux besoins individuels, garantissant des aventures mémorables à travers les magnifiques paysages du Canada.

Les points forts des retours clients incluent :

  • Planification Complète : L'équipe de Landsby est reconnue pour créer des itinéraires détaillés qui couvrent tous les aspects du voyage, des hébergements aux activités.
  • Personnel Qualifié : De nombreux voyageurs ont souligné l'expertise de l'équipe, en particulier pour naviguer dans les attractions locales et les trésors cachés.
  • Service Client Exceptionnel : Des retours concernant la communication rapide et la résolution de problèmes ont aidé les clients à se sentir soutenus tout au long de leurs voyages.
  • Expériences Sans Stress : Les clients mentionnent fréquemment la facilité du processus de réservation et l'efficacité de l'utilisation de l'application Landsby pour des mises à jour en temps réel.
  • Visites Mémorables : Des voyages en train pittoresques à bord de VIA Rail aux vues époustouflantes des aurores boréales, chaque expérience est soigneusement organisée pour maximiser le plaisir.

Bien que la majorité des critiques soient très positives, une petite minorité a exprimé des préoccupations quant à des malentendus au sujet des itinéraires, soulignant l'importance d'attentes claires entre les clients et les agents de voyage. Cependant, l'entreprise démontre un engagement à résoudre les problèmes et à améliorer la satisfaction des clients.

Dans l'ensemble, Landsby est fortement recommandé pour tous ceux qui recherchent une expérience de voyage sur mesure et enrichissante au Canada.

Landsby: Des avis

4.9/5 (84 Des avis)
Daniel Schwartmann 4 months ago

Expérience fantastique: Via Evaneos we booked a tailor made 3 week family trip through Canada's West. Aubrey from the Landsby team was the perfect insightful sparring partner for designing and organizing a wonderful journey including destinations off the beaten track. Unfortunately through a family emergency three days prior to our departure we had to replan and finally cancel our trip. Also here, we found Aubrey extremely helpful and responsive. We will have another go at our trip and when this happens it will be with Aubrey and Landsby!

Landsby
Landsby

Thank you for the kind feedback!

Darby Wood 4 months ago

Expérience fantastique: This was our first visit to Canada- and choosing Landsby was the best decision we could have made. Madyson Taylor was awesome. Thanks to her, nothing was left to chance and the entire trip went off without a hitch. We have more areas of Canada to explore and will rely on Landsby and Madyson to make those adventures as memorable as the first.

Landsby
Landsby

Thank you for the kind review and we can't wait to welcome you back!

Lisa McCoy 4 months ago

Expérience fantastique: April and her team planned a seamless trip to the Westcoast for us, everything went so smoothly! I will definitely be using Landsby again!

Ursula 5 months ago

Expérience fantastique: We had a wonderful bucket list trip to take VIA Rail's Canadian train journey from Jasper to Toronto . Thanks to Vanessa's advice we were able to create an itinerary to include a trip to Lake Louise and a couple of nights in Banff . The chosen accomodations were lovely and she went above and beyond when we experienced an unexpected glitch in our plans . The VIA Rail journey was well worth every cent ! Fine dining , spectacular scenery , attention to detail of all the staff were the highlights along with the time spent meeting some very interesting travellers . The additional activities ensured that no one could say they were bored . The live entertainment was more icing on the cake . Well done VIA to arrange this for their passengers. We chose the berth sleepers and were pleasantly surprised at how comfortable they were . Loved the special touch of a freshly made up bed with clean towels and a facecloth topped with a chocolate ! Can't say enough good things about the entire trip . Thanks Vanessa for helping to coordinate it .

Jason McArthur 5 months ago

Expérience fantastique: We had a wonderful getaway to the River Rock Casino where we stayed to catch a concert in Vancouver. Room was ideal and the Skytrain connections from there are perfect.

Lily Broderick 5 months ago

Expérience fantastique: Thank you Vanessa for arranging our amazing trip to Banff. You were so helpful and your recommendations were awesome!

Geoff Caldarone 5 months ago

Expérience fantastique: Had one of the best trips ever to Whitehorse Yukon Territory and Banff, Alberta and Lake Louise. Madyson Taylor was so good handling all of our questions and schedule changes. Lastly the package tours and events we had were so good and took the guesswork out of figuring out what to do and where to go see all of the sites locations We’ll definitely be using her again for our next big trip! Thanks again! Geoff

Dr Deoraj Caussy 6 months ago

Expérience fantastique: Landsby Company provided me with a hassle-free and personalized train journey from Toronto to Vancouver. Ms. Vanessa, my travel coordinator, initiated the process by scheduling a video conference to discuss my requirements. Subsequently, she proposed an itinerary that encompassed stops in each province, hotel reservations, and car rentals. I was impressed by the meticulous coordination of all these steps, the company’s professionalism, courtesy, and follow-up. I highly recommend Landsby to anyone seeking a memorable and authentic travel experience to a secluded and pristine destination.

Duyen Truong 7 months ago

Expérience fantastique: I cannot say enough great things about Vanessa! She was incredibly helpful in booking my train ride from Vancouver to Toronto, and truly went above and beyond to make the experience smooth, stress-free, and extra special. It was my 30th birthday, and thanks to her thoughtful service, it turned into a memorable and meaningful journey. From answering all my questions with patience and clarity to making sure every detail was taken care of, Vanessa made me feel supported and celebrated every step of the way. I’ve already recommended her to my friends and family—and will continue to do so! If you’re planning a trip and want someone who genuinely cares and knows her stuff, Vanessa is the one to talk to. Thank you again, Vanessa—you made my milestone birthday unforgettable!

Connie Oskoboiny 7 months ago

Expérience fantastique: Took the flight with Air North to Whitehorse from Edmonton (return) and stayed at the Sternwheeler Hotel. Everything ranked a 10! Already planning a different northern experience for next summer.

Landsby
Landsby

Thank you for the kind review!

Barb Dawson 10 months ago

Expérience fantastique: I was pleasantly surprised with my view from the window. And the vicinity to all the amenities. Hotel Zeb was clean and quiet. The weekend getaway at Air North spring sale was a perfect getaway. Thanks for the opportunity to see my old neighborhood.

rita pita 10 months ago

Expérience fantastique: Great service. Communicating with Katrin and the Landsby team was really easy. They're good at selecting their vendors. I went on the Aurora Borealis stay in the Yukon and the accommodations were all wonderful.

Landsby
Landsby

Thank you so much for the kind review!

Lee-Ann Turner (Waubeek House) 10 months ago

Expérience fantastique: Vanessa was convincing, on target, knowledgeable, thorough and really efficient. It felt safe booking with her for our train vacation and hotel stay. She really knows the industry! Thank you!

Sammy Moorin 11 months ago

Expérience fantastique: Landsby made my trip to the Yukon unforgettable. They were responsive, helpful and made sure that I had nothing to worry about when I arrived/departed. The tours were amazing, the guides were friendly and accommodating and the overall trip was awe inspiring. If you are looking to explore the Yukon or see the northern lights, I highly recommend using Landsby!

Landsby
Landsby

Hi Samantha, thank you so much for your kind review.

Heather Graeme 1 year ago

Expérience fantastique: We just returned from an amazing adventure in the Yukon. Three days in Whitehorse with great restaurants and an excellent museum. We also went to the Yukon Wildlife Centre, where you can see some unusual animals. It is a protected reserve where they rescue animals orphaned or injured but the guide was very informative and it was worth seeing. The Southern Lakes Resort on Lake Tagish was beautiful. The staff are friendly and helpful and the food was excellent. We had a fire on the frozen lake and saw the Northern Lights on our third night there. Snowmobiling and hiking in the woods was fun, despite the cold temperatures. Northern Tales arranged our dog sledding from Whitehorse and that was a highlight of the trip. Do not miss it. Madyson from Landsby helped us put this trip together and made it all a memorable experience.

James Wyatt 1 year ago

Expérience positive: We traveled Via Rail from Toronto to Jasper exploring the majestic Canadian Rockies. Landsby Travel organized the rail and Jasper itinerary which included an unforgettable scenic drive through the Icefields Parkway. Jasper is a lovely rustic town with a nice selection of restaurants and seasonal activities. We took a local bus into town from the Fairmont Jasper Park Lodge and explored the shops. Many of the shops showcase local artisan bespoke crafts and souvenirs. Landsby arranges unique tours providing substantive exchanges with local residents in Jasper. Unfortunately, we missed this opportunity but would definitely take advantage of their expertise for future travel.

Frank Pyka 1 year ago

Expérience fantastique: Vanessa listens to your interests and makes great recommendations. Everything gets booked and falls into a trip app to guide your every day. Stress free travel.

Lisa Bedford 1 year ago

Expérience fantastique: Our Whitehorse trip orchestrated by Landsby was an amazing experience. We loved that Whitehorse is a slower pace and not crowded. Everyone we encountered was welcoming. The accommodations at Black Spruce Landscape hotel were both beautiful and environmentally friendly. The guides on our Aurora Borealis viewings were friendly and helping beyond our tour. The Eclipse NordicSpa was most enjoyable. So many accolades to share.

Landsby
Landsby

Hi Lisa, thank you so much for your kind review.

Tedd Tucker 1 year ago

Expérience fantastique: So helpful! In a world where customer service in the travel industry is becoming rare - the Landsby team is incredible. Highly recommended

Michelle Bohlman 1 year ago

Expérience fantastique: Vanessa from Lansby truly cares about her clients. The level of service she provided was extraordinary. Vanessa planned a Canadian train trip for myself and my extended family from the US. She asked about our individual needs and preferences, and researched options and rates for train cabins and hotels. Unfortunately, due to illness, we had to cancel the trip. Vanessa sprang into action. She has an extensive network of contacts, and was able to secure unexpected refunds. Her communication and follow up was outstanding. A pleasure to work with, Vanessa went above and beyond to take care of us. Thank you, Vanessa!

Landsby
Landsby

Hello Michelle, thank you for your kind review. We agree that Vanessa is a true travel professional. All the best.

Teresa Tully 1 year ago

Expérience négative: what a complete disgrace. Booked a "tour" from Calgary to Jasper and back - the Classic Rockies Tour. 5 nights. seemed easy enough. A complete disaster. The fires in Jasper changed things - and fair enough - we couldnt stay in Jasper and alternate accommoation was found for us - don't know what happened to the other people on this "tour". The original itinerary boasted a welcome get together with the guide - never happened. the bus was to take us to the sights along the way to Japser, a day at the Athabasca Glacier, on the ice, a picnic lunch, a cruise on a lake with guides, the banff Gondola, dinner and a farewell dinner. - etc. NOTHING HAPPENED - NONE OF IT. WE HAD TO BUY ALL THESE EXPERIENCES AGAIN AT CONSIDERABLE COST - and they were open, all of them except Jasper. "jason" WAS OF NO HELP WHATSOEVER, RUDE, AND VERY HAPPY TO LEAVE US HIGH AND DRY IN BANFF TO SORT OUT OUR OWN ACTIVITIES AND COSTS. would not respond to emails or our 'phone calls. He blamed our travel agent, I had the itinerary in hand with what was promised and he blamed the travel agent we did get the transfer to lake louise for our 1 night stay there and then the transfer to Calgary airport. THAT WAS IT. BE CAREFUL PEOPLE, WHAT YOU PAY FOR IS NOT WHAT YOU GET!!!!!!!!! A disgrace - taking advantage of people in a new country with limited time and no recourse. This is NOT A COMPANY TO DEAL WITH. AVOID IT AVOID IT AVOID IT AVOID IT. Below is what we paid for. This is not what we received At all

Landsby
Landsby

Dear Mrs. Tully,

Thank you for taking the time to share your feedback. My name is Jason, and I am the Founder & CEO of Landsby. We sincerely regret that your experience did not meet your expectations, and we understand how disappointing it can be when travel plans don’t go as intended.

I would like to clarify some points regarding your booking. The "Classic Canadian Rockies" is designed as an independent (non-escorted) experience. It appears there was a misunderstanding between what was expected and what was actually booked, which may have contributed to the issues you encountered.

To provide some context, your travel agent at Our Vacation Centre, Amanda, booked your trip through Tour Radar on July 22nd for your arrival on August 8th. Throughout this process, we made several attempts to communicate with your travel agent regarding key details, including:

July 22nd: We confirmed the reservation and requested your flight details to arrange transfers. We did not receive a response.
July 27th: We followed up, offering a full refund or a rerouting option due to the wildfires in Jasper. Again, there was no response.
July 30th: Tour Radar contacted your agent via phone to reach out regarding these changes, but no response was received.
July 31st: We sent another follow-up message, asking for feedback, but still did not receive a reply.
It wasn’t until August 4th that we received a response requesting documentation, 13 days after the original booking and just 4 days before your departure. Unfortunately, by that time, critical details had already gone unaddressed. When we offered alternative options on August 6th due to the wildfires (which included the closure of the Icefields Parkway and Athabasca Glacier), your agent confirmed that you were okay with the changes and requested us to proceed.

We are more than willing to share the full correspondence to clarify these details.

It is important to highlight that we made every effort to communicate the necessary changes and options through your agent, but it appears that this information was not relayed to you in a timely manner. While we deeply regret that your experience was affected, the lack of communication from your agent played a significant role in these misunderstandings.

At Landsby, we take great pride in delivering memorable travel experiences, and our nearly 60 years of operation at OST.travel reflect that commitment. We truly apologize that this was not reflected in your journey and encourage you to discuss these concerns with your travel agent.

Thank you once again for your feedback, and we hope for the opportunity to offer you a better experience in the future.

Sincerely,
Jason
Founder & CEO, Landsby

Laura Young 1 year ago

Expérience fantastique: Landsby was so great to work with on my trip to the Yukon! They took care of everything and I just got to relax and have a fantastic trip! The flights with Air North were excellent, had an airport pickup, and then was taken out each night for Aurora viewing! Also did a city tour and a wildlife preserve tour followed by an afternoon in hot springs. They put together a fantastic trip for me and will happily use them again!!

Landsby
Landsby

Hi Laura, thank you for your kind review and we are thrilled to hear you had a wonderful time.

harnish shah 1 year ago

Expérience fantastique: I like to thank Madyson who arranged the whole trip to Canada. It was very well arranged and enjoyed a lot. It was done such a way that stay was in almost 5 star hotels located in the heart of the city. This made it so easy to walk around for shopping, eating and entertainment. Most of the sight seeing places were in walking distance. A trip to Niagara falls, lunch at the restaurant across the both falls was a spectacular. A day tour to Whistler is something to remember. I will do it again since Canada is a beautiful place.

Landsby
Landsby

Hello Harnish, thank you so much for your kind review.

Mike Skorniewski 1 year ago

Expérience fantastique: What an amazing time on The Canadian! Vanessa was very knowledgable in the whole trip and answered all of the questions I had. She managed to pull it off in my time frame as it was a last minute booking, but it worked out great! She was just as excited for this trip for us as we were for it! We did the Vancouver to Toronto trip and it such a great experience from the moment we got on the train to the very moment we got off! All the VIA Rail staff were top notch and were very accommodating. Meals were all very delicious, with each day having something very interesting and yummy to pick from depending on what you like. All of the dining car staff were on their game, it was as if you were at a 5 star restaurant and worked in almost military precision on each step, from seating, to cutlery, to plating, and cleaning up. The scenery was always breathtaking, if you’ve never experienced Canada or seen what the country has to offer, you definitely get to see some of the best of it from the train! There was a few activities on the train such as beer and wine tasting, trivia type events, and movie nights but the best part of it I found was the different types of people on board you got to talk to. You got to learn about where they came from, what they do or did in life, and their lived experiences. Vanessa took care of the difficult part of the trip and sorted it all out so we could enjoy the trip! We will be booking our next trip with Vanessa. I would highly recommend Landsby and Vanessa to plan your next trip!

Landsby
Landsby

Hi Mike, thank you so much for your kind review.

Christian K Schaefer (ckschaefer) 1 year ago

Expérience fantastique: We recently used Landsby to plan our 6 week Canada / Alaska adventure, and the experience was outstanding from start to finish. Aubrey and the team were incredibly patient, attentive, and professional throughout the planning process. They answered all our questions promptly and tailored our itinerary perfectly to our interests. Throughout our trip, Aubrey was always available for any support we needed. It was incredibly reassuring to have a dedicated team behind us, ready to assist at any moment. Their exceptional customer service was highlighted when we had a flat tire situation on a weekend. Landsby promptly arranged for it to be fixed, ensuring our journey continued smoothly. This level of commitment is rare and truly commendable. In conclusion, we highly recommend Landsby for their professionalism, attention to detail, and genuine care for their clients. They created an unforgettable travel experience for us, and we will definitely use their services again. Thank you, Aubrey and the Landsby team, for an amazing adventure! 11 out of 10…

Landsby
Landsby

Hello Christian, thank you so much for your kind review. It was such a pleasure planning this trip for you and your family. All the best!

Debbie Miles 1 year ago

Expérience fantastique: We did a Via Rail trip from Toronto to Vancouver with the help of Vanessa O'Brien. Everything was planned out perfect with a great choice of hotels. We got off the train in Jasper and went up the Icefields Parkway to Banff for a few days, then returned to Jasper to continue on the train to Vancouver. This was the best idea! We spent time in Toronto (eat lunch at the 360 restaurant at CN tower) prior to the trip. We also spend time in Vancouver and Victoria Island as well. Vanessa picked the best of activities and places to eat. We will definitely be using Vanessa again.

Brigitte Bourdages 1 year ago

Expérience fantastique: Merci Vanessa pour l’excellent service ! Vos qualités humaines, votre compétence et votre rapidité à répondre à nos besoins ont été très apprécié!!

John Richard 1 year ago

Expérience fantastique: With the help of Vanessa O'Brian of Landsby, our cross Canada trek on Via's Canadian was as easy as 1.2.3. With her knowledge and expertise our 4 night 's 5 day train trip was a huge success. Venessa had everything down to a tee, including Hotel reservations, flight boarding and train passes all inserted on the TRIP App. What a lifesaver. No searching for paper copies, everything conveniently on the screen of my phone. I would suggest anyone wanting to do this trip or any other vacation, talk to an expert in her field, she's gracious, more than helpful and a great personality to boot. THANK YOU so much Vanessa and as they say......job well done !

Jennie Smith 1 year ago

Expérience fantastique: We travelled on the VIA CANADIAN from Toronto to Vancouver from April 28 to May 2, 2024. Vanessa O'Brien was very knowledgable and helped us with all our travel needs. It was an amazing train journey. We absolutely loved all the food, scenery and fellow travellers we met along the way. Vanessa also helped us secure accommodations for four nights at the Fairmont Hotel, Vancouver, along with providing us with a detailed itinerary entitled "Ralph and Jennie's trip across Canada". We enjoyed Vancouver immensely, along with the fantastic train journey, and we will definitely travel again with Landsby and Vanessa!

Landsby
Landsby

Hi Jennie, we are thrilled you enjoyed the Canadian experience. Thank you for your kind review.

scott anderson 1 year ago

Expérience fantastique: In our almost forty years of marriage, we have traveled to seventeen countries, some more than once. We prefer to use a locally based agency to assist in our planning and execution, so for our recent trip to Canada we chose Landsby, and we are absolutely pleased with the results. From our initial conversations, through our planning communications, to finalizing documents, to the actual trip we could not be more satisfied. Mr. Saracini and staff provide a very professional engagement, delivering in all aspects of the requested services. The hotels, vehicle hire, restaurant recommendations, along with some insider tips all combined to leave us wanting more of British Columbia. We had been to Vancouver and Victoria on prior trips, choosing this time to venture on the Rocky Moutaineer to Banff, then down to the Okanagan Valley to experience the wineries and vineyards. In all of our travels we have not experienced any agent who provided a higher level of client engagement and support than did Landsby. Thank you Mr. Sarcini, and thanks to your staff for a most memorable journey. We are already planning next year's trip to the Okanagan region! Rest assured, Landsby will be our agent!

Landsby
Landsby

Hi Scott, it was such a pleasure working with you and can't wait for the next one. Thank you for the kind review.
- The Landsby Team

AhYung Park 1 year ago

Expérience fantastique: Reservation process was easy and package contents were wonderful! We had a great time in Whitehorse!

Landsby
Landsby

Thank you for your kind review

Arifa Tan 1 year ago

Expérience positive: Great experience and great staff Service

Siobhan Clarke 1 year ago

Expérience fantastique: Excellent trip. This was one of the best organised tours I’ve been on. The hotel was fantastic. The staff were super friendly, energetic and caring. Everything happened in time and ran smoothly, it was clear that it was well planned. The city tour was full of information, and the guides were very knowledgable and able to answer all questions. Best of all: the northern lights were spectacular. A true highlight to see them while also being treated so well by staff ensuring we were warm and enjoying ourselves. The pictures taken were also amazing. Thank you so much for making our trip so enjoyable. I highly recommend this tour!!

Landsby
Landsby

Thank you so much and we are thrilled you saw the Northern Lights!

Terry Linde 1 year ago

Expérience fantastique: First, my apologies for our delay in posting this review. Busy, but that's no excuse. I can say without exaggeration that our trip would not have happened without the help of Landsby's Aurelie Gilles. We had enquired early about travel to Whitehorse, YT for an Aurora Borealis experience, but due to logistical complications on our side, could not immediately commit. At the same time, we were concerned that further delay would limit our travel options and choices. Aurelie kindly reserved us a Northern Flavors Aurora Getaway Package, and held it while we sorted out our personal issues. Much to our relief we were able to confirm as planned. Later, we inquired about a visit to a local geothermal hot springs (Eclipse Nordic Hot Springs), which was not part of our original itinerary. Again Aurelie researched and coordinated every aspect of the excursion, a truly unique experience for us "desert southwesterners". We cannot say enough about the trip! The food and dining experience at the Inn at the Lake was exceptional. Daytime activities included snowshoeing, dogsledding and snowmobiling, all great fun and experienced with others from the Lodge. And thanks to Divine Intervention, the Aurora didn't disappoint! Overall, a memorable experience. And we can't say enough about the attention to detail that Aurelie and the Landsby team brought to the planning and execution. They are World Class, without question.

Phillip Redden 1 year ago

Expérience fantastique: I had a fabulous experience. Everything was so well pla Ned out and made my trip easy and really great experience. I couldn't say enough about the help Vanessa gave. I' ll certainly recommend her to any family or friends if I hear they are planning on a trip!!.

Landsby
Landsby

Thank you for your kind review

Martin Singer 1 year ago

Expérience positive: We had some wonderful experiences on our trip to Yukon. The booking process, flights, hotel, transfers and most activities were excellent. We saw the Northern Lights on all 3 of our nights. The dog sledding was just amazing! The only reason this is not a 5 star review is that the itinerary was a little too packed. This was complicated by the timings of several activities on the itinerary not matching our actual experience. Often running later and so knocking on to needed down time and the next activity. I would just recommend more guidance for customers on itinerary building and allowing more time for time slippage. Thank you Landsby for a great trip and fully recommend to other travellers.

Mathieu Tech Moto 1 year ago

Expérience fantastique: Merci Vanessa pour le bon service et voyage !

Jennifer Butcher 2 years ago

Expérience fantastique: Excellent trip to Whitehorse for Aurora viewing. Air North was a great Airline to travel with. Best Western Gold Rush Hotel in Whitehorse was good, if a bit tired, staff were great though. Northern Tales Aurora Experience was great, their guides were friendly and helpful. We were very lucky to have good weather and were able to see the Northern Lights on 2 out of 3 nights! The whole package was seamless, and well put together by Landsby. We also used Who What Where Tours while we were in Whitehorse for local transport and activities and they were fab! Would highly recommend Landsby!

Landsby
Landsby

Jennifer, thank you so much for the kind review and thrilled that you were able to see the northern lights!

Kim Bayley 2 years ago

Expérience fantastique: Great experience, Vanessa was so knowledgeable and guided me through the entire process of planning my retirement bucket list trip. I took the VIA Canadian train from Vancouver to Toronto. I am now thinking about another trip. I rarely give a 5 star rating to anyone or any company and these 5 stars are well deserved.

Andrew Richards 2 years ago

Expérience fantastique: Absolutely fantastic experience with Landsby. The trip went fantastic and the app for the trip was so easy to use. It had all flight ,accommodation and activities on it and so easy to use.

Landsby
Landsby

Thank you so much for your kind review Andrew.

john erwin co 2 years ago

Expérience fantastique: Best experience there is!! Everyone was so patient and accommodating! They also have lots of ideas for whatever travel needs! Would recommend 100%!!

Landsby
Landsby

Thank you for your kind review

Laura M. 2 years ago

Expérience positive: We moved into Landsby when it first opened. We found the community manager Maria to be helpful with any issues that arose on the property.

Landsby
Landsby

Hi Laura, you have the incorrect Landsby. We are not a hotel, I believe you are referring to the one in California?

Lisa Bertolo 2 years ago

Expérience fantastique: Our trip to the Yukon was great. We stayed at the Southern Lakes Resort. It is situated on a beautiful lake. Our cabin was lovely. The food was great. The chef on our last night asked us what we wanted for dinner and gave us a few options plus he made a delicious dessert just for us. The staff there were accommodating, personable and very friendly. We also stayed at the Mount Logan lodge in Haines Junction. It was lovely as well. The host was very welcoming and helped our organize our last day in the Yukon. The yoga instructor worked around our day and the guide, Lionel, was excellent. We were supposed to go on a hike in the morning with Lionel but the weather was not overly cooperative so he took on us all around the area instead. We visited Kluane Lake, Kathleen, Lake, Million Dollar Falls and an indigenous village. The food was also very good and she offered a different options for breakfast and was very accommodating. We met some lovely people who were also staying at the Mount Logan Lodge. Thanks Aurelie for all your advice, recommendations and work in making our Yukon trip a fabulous one!

Landsby
Landsby

Thank you for your kind review Lisa

DenisMalton 2 years ago

Expérience fantastique: We had a great trip visiting PEI ! Vanessa was a great help in booking our travel arrangements and also letting us know on things that were a must to see/do. Vanessa provided a friendly and great Customer Service. Also a thank you to Aurelie who helped with last minute changes with our train tickets due to floodings in NS. Thank you again Gabrielle & Denis

Frederico Marques 2 years ago

Expérience fantastique: Me and my family had a fantastic 3-week self drive journey in British Columbia and the Canadian Rockies in July/August 2023. We've contacted Landsby with no previous information on their work, but their availability, knowledge and kindness immediately conquered us. They helped us putting the itinerary together with flexibility and a lot of great suggestions, they booked everything as requested, they chose very good hotels and they always replied to our questions and doubts. Some days before the trip, they sent us all the details and they use an app they constatly feed with suggestions and practical information and that we can access offline. During our journey there were a couple of minor issues, we asked for their help and they solved them on the spot. All we can say to Jason Sarracini and his team, namely Aurelie and Aubrey, is a big thank you. We had an unforgetable time in Canada.

Landsby
Landsby

Hi Frederico, it was such a pleasure planning for you and your family. We are thrilled you enjoyed Western Canada!
The Landsby Team

Christine Aster 2 years ago

Expérience fantastique: Très bon service qu'on a reçu avec Vanessa. On a pu faire un beau voyage en Alberta

Richard Neil 2 years ago

Expérience fantastique: Was an AWESOME trip on the VIA Canadian from Toronto to Vancouver! Vanessa at Landsby was wonderful, putting in a great deal of time choreographing this great trip including a 4 day stopover in Jasper and Banff, with rental car and hotels, and then I picked up the next VIA Canadian for the final leg of the journey. I just had to follow the itinerary, step by step. A comfy bed and private views from my cabin-for-one, and always a seat in the dome car. Three filling chef prepared meals every day in the dining car. A great experience to watch Canada moving by while having a great meal ordered from the menu. Will definitely do this trip again!

Sarah Gowin 2 years ago

Expérience fantastique: We had an incredible trip, thanks to Vanessa O’Brien. We loved the Via Rail Canadian train from Toronto to Vancouver. We had 3 spectacular days in Jasper/Banff and then got on the next train. Vanessa has insider’s info on the train and helped us with all hotels. She was very kind and easy to work with and gave us many wonderful suggestions.

Sylvie Fortin 2 years ago

Expérience fantastique: Voyage dans les rocheuses de Montréal à Jasper en train. Organiser par Vanessa, séjour à Banff hotel Banff park lodge. C’était merveilleux comme tout était bien pensé et organisé, même mes visites étaient préparé avant mon départ avec un itinéraire complet ainsi que des sudgestions pour les restaurants avec des prix abordable et excellent ainsi que des endroit a visiter si on reste assez longtemps pour autre ville et lac. A bord du train, ils nous servent des repas digne de grand restaurant, délicieux et bien présenté. Aussi un choix d’activité à bord comme dégustation de vin, de bière, yoga sur chaise et plusieurs autre . Ma chambre était petite mais confortable, j’ai été surprise de comment on dors bien dans un train en marche.

Diane Housemeyer 2 years ago

Expérience fantastique: What a great asset Vanessa O’Brien was to helping me plan my sleeper train dream trip on The Ocean! She was so patient & accommodating as we worked together to coordinate all of the specialized sleeper train adventure I wanted, combined with a return 3 day exploration stop in Québec City. The entire trip was everything I hoped for and more. I highly recommend Vanessa to anyone looking to travel on Via Rail!

Trix Verge 2 years ago

Expérience fantastique: We had a great experience with Vanessa O'Brien setting up our trip across Canada on Via Rail's The Canadian. All our hotels were very good, all reservations, excursions and tickets were perfect. Vanessa was a pleasure to deal with, and will be our go-to going forward! Thanks Vanessa!

Mili 2 years ago

Expérience fantastique: Best service ever! Good advice on restaurants absolute go to, and about the time we should spent to our destination, Halifax! Service amical et personnalisé, notre itinéraire était parfait en tout point!! I even refer my super travel agent, Vanessa O'Brien to a Lady on the train that was a little lost for her return to Montreal, telling her she is assured to get the best advice and help she can hope for with Vanessa! I Will recommend your service anytime, and absolutely use it again! Magical moments and memories were made with my mom, thats priceless... Thank you so much xxxx

Aine McCarthy 2 years ago

Expérience fantastique: We dealt with Vanessa throughout planning, booking and during our holiday. She provided expert and helpful advice, a very friendly service and was always there for queries and questions. She helped us with organising hotels, a VIA Rail trip and transfers and even checked in with us throughout the holiday to make sure all was OK. We had a very positive experience with Landsby Travel, thanks to Vanessa and would not hesitate to recommend them.

Landsby
Landsby

Thank you so much for your kind review.

Jessica Kulla 2 years ago

Expérience fantastique: Vanessa was so wonderful! The most stress-free way to book a vacation. Planning was a breeze thanks to her. Had an amazing trip exploring a new place and also had the best time travelling by train!

Bridgett Doucett 2 years ago

Expérience fantastique: I had an amazing experience in the Yukon. Landsby was prompt to answer any questions I had and everything was planned amazingly. I would recommend this company to anyone looking for an adventure in Canada. I will definitely use them for my next trip! Thank you!

Landsby
Landsby

Thank you so much for your kind review! We hope to work with you again - The Landsby team

尾野亜裕美 3 years ago

Expérience fantastique: The landscape in Yukon was so beautiful and I enjoyed wonderful meetings with Northern Lights and animals. I should wait three nights to see the Aurora, but it was so dramatic experience. I'm grateful to the guides because they are so helpful to arrange my schedule even I changed my schedule several times in short time.

Landsby
Landsby

Thank you so much for your kind review.

Ellen Coffey 3 years ago

Expérience fantastique: I would definitely use Landsby again! Our train ride across Canada and the Yukon package was fabulous - the trip of a lifetime. The knowledge and expertise that Aurelie shared with us was invaluable and she ensured that every detail was looked after.

Landsby
Landsby

Mrs. Coffey, thank you for your kind review. We are thrilled to be a part of a trip of a lifetime for you and your group. We hope to work with you again.
- Jason and the Landsby team

Sandra Mcfarlane 3 years ago

Expérience fantastique: Inn on the Lake, on Marsh Lake was exceptional. 7 staff keep the place humming. All are helpfull, caring, friendly. Carson greeted us at the airport and briefed us on many things while getting us to the lodge. (Even which washroom to use for quickest access, helpful! Lol). Lots of fun things to do, all equipment appeared functional and cared for. Even a hot tub that was accessible/warm 24/7! I had a maintenance issue in my room that was addressed and repaired within an hour of reporting! We went, in Jan, to chase Aurora and stayed 3 nights at the lodge. There were other guests there from Singapore, Thailand, Indonesia, USA, Denmark, Canada/Vancouver, Calgary, Quebec, Australia. It was so much fun to explore other cultures and share the hunt for the perfect viewing experience. All staff were enthusiastic about sharing their thoughts on how and when to get the best viewing experience. Food here was excellent, being part of the draw.. the chef was friendly and worked to accommodate preferences while offering limited meal options at each meal. Always enough to eat. We plan to return and will be pleased to stay there again. Landsby, my tour Co., was excellent. Responsive, caring, accommodating, full of good suggestions. I will not hesitate to explore other tours with them.

Landsby
Landsby

Sandra, it was a pleasure working and planning with you. Very excited for your next Canadian adventure!

chang su 3 years ago

Expérience fantastique: My experience at Landsby is amazing. We booked the Banff muti-activity package at the last moment before Christmas but the customer service (Vanessa O' Brien) still find us a nice hotel. Moreover, she helped us book the flight, provided us tons of useful advices, and most importantly, she is very patient during the whole process. I definitely will choose Landsby again if I want to plan out another trip.

Pierre Mathieu 3 years ago

Expérience fantastique: La Ville de Québec est très belle à visiter pour c'est bâtiments encestrals,sa culture Tipique Francophones, Accueillante,qui n'a rien à voir avec les extrémités, séparatistes... Si

Veronica Solis 3 years ago

Expérience fantastique: First time using a tour company as I enjoy planning my own adventures. My experience with Landsby was great! Communication was always prompt and clear. The airline booking, choice of hotel and activities were all impressive. Flying to Whitehorse, Air North provided on time flights and service was excellent (way better than AC or Westjet). The hotel was centrally located and the tour company, Northern Tales, provided the best fun and hassle free activities. I wouldn’t hesitate to plan my next holiday with Landsby and recommend to my friends. Thanks so much guys!

Landsby
Landsby

Thank you so much Veronica. It was a pleasure working with you!

HridayRam Shenoy 3 years ago

Expérience fantastique: It was a great experience working with Landsby for my trip on VIA Rail recently. Great offers, prompt communication, and very good arrangements overall.

Lynda Moreau 3 years ago

Expérience fantastique: Comment vous remercier à votre juste valeur pour le magnifique weekend que nous avons passé tout était aux rendez-vous hébergement activités nourriture et votre attention à savoir si tout allait bien bravo et merci nous en sommes revenus enchanté plaisir de refaire affaires avec vous vous êtes une référence que je vais recommandé pour le plaisir de voyagé bien à vous à la prochaine merci Lynda et yves

KEAN Real Estate Group 3 years ago

Expérience fantastique: Landsby and Aurelie are the best! They helped us plan and execute an amazing family vacation to St. Lucia - 4 adults and 8 kids - the more the merrier but hard to plan for and make everyone happy! From the flights to the hotels and excursions! We work hard and sometimes we need services like this to take the stress out of vacationing, make it a truly memorable experience! Keep up the great work!!

Shanaz kadir 3 years ago

Expérience fantastique: I would definitely book another train tour with them

Landsby
Landsby

Hi Shanaz, thank you for your kind review and we hope to plan with you again soon!

Julie Rogers 3 years ago

Expérience fantastique: This was a great tour of the Northern Lights and Yellowknife. Going with an Aboriginal person raised in Yellowknife was the best. Joe went above and beyond trying to find the best view of the Aurora Borealis every night. He took us for a grand tour with stories through Yellowknife. I would highly recommend booking with North Star Adventures. Why would you want to book a tour with anyone other than an Aboriginal owned and operated tour!!!!!

Landsby
Landsby

Hi Julie, thank you for your kind review. We were thrilled to plan this experience for you and it was a pleasure working with you.

David Ward 3 years ago

Expérience fantastique: Fly and dine experience at Pangea House was perfect! Friendly owners, great food, lovely town and gorgeous views from up above! Booking through Landsby was simple. A phone call or email quickly answered to modify options.

Landsby
Landsby

Hi David, thank you so much for your kind review.

Gay Dawson 3 years ago

Expérience fantastique: Our Agent Aurelie Gilles from Landsby put together a trip for us that was seamless. We were not stressed about any arrangements for our trip. And I mean after I changed my plans several times Aurelie was on it and made it happened. I would recommend Aurelie, a true travel professional, to anyone including family and friends.

Landsby
Landsby

Hello Mrs. Dawson, thank you so much for your kind review. We look forward to planning with you again in the future.

Wendy McFarlan 3 years ago

Expérience fantastique: Hello Aurelie, Our trip through Landsby was amazing. The booking and payment was so smooth and the itinerary was ideal. We really enjoyed the three night stay at Pangea House was exceptional! The gourmet breakfasts were delicious. The Africa Room was very comfortable and quiet. The hosts were delightful. We thoroughly enjoyed the five course meal which was included in our stay. The Gananoque Region is beautiful! The helicopter ride was unbelievable! We did increase our flight time from 10 minutes to a half hour. We would highly recommend the half hour flight. We did schedule a lunch dining cruise from Kingston of which we really enjoyed as well. We toured the Kingston area as well then enjoyed a relaxing tour home. Lots of history, dining and antique shops were enjoyed during our stay. We will return to the Gananoque Region and we would recommend planning our next staycation with Landsby!

Ron Raymond 3 years ago

Expérience fantastique: Stayed at Pangea House with a 2 day package May 5-6, 2022. Place was very nice, owners/chefs were great, food was amazing and to top it off, helicopter flight over the Thousand Islands was spectacular! We highly recommend!

Rachael Richter 3 years ago

Expérience fantastique: I dealt with Aurelie at Landsby. She was amazing from beginning to end. She even thought to add a cake to make my husband's birthday extra special. I couldn't ask for a better weekend:)

Pat Vafiades 3 years ago

Expérience fantastique: Thanks so much, Arielle, for helping us plan a mini vacation to celebrate our 65th birthdays. Pangea House, our hosts, the helicopter ride and just a few amazing days away certainly was wonderful. We highly recommend your Canadian Travel planning and will check in with you on our next trip!

Susan Thomson 3 years ago

Expérience fantastique: We used Landsby for a trip to the Yukon in Feb 2022. It was the most amazing trip full of fun and adventures, I can honestly say that dog sledding was one of the most fun experiences of my life. It was my sons 12th birthday while we were away and Aurelie went out of her way to make it a special experience for him right down to arranging a birthday cake at our aurora viewing and booking a birthday meal, super helpful. From start to finish the process was smooth, would definitely use Landsby again.

Valerie Barton 3 years ago

Expérience fantastique: So looking forward to our stay at the Cove Inn. Aurelie Gilles has been extremely patient and helpful with our booking …..will tell more when we have been. A very enjoyable stay at the Cove Inn, and recommend visiting, very clean and good food we had a two room suite overlooking the Rideau Lake. We also enjoyed the entertainment each night that we were there making our stay even more enjoyable, and a surprise gift of a Visa card from Landsby which covered our first dinner cost.Thanks so much for this. We took a drive to the Foley Conservation Park ( complimentary tickets from Landsby). Highly recommend if you are looking for a relaxing place to stay.

Landsby
Landsby

Hi Valerie, thank you so much for your kind review.

Dan Martin 3 years ago

Expérience fantastique: My wife and I had a marvelous time at the Cove Inn in Westport last weekend. We thoroughly enjoyed ourselves. Our hosts were friendly and welcoming. The accommodated our late arrival (at about 9:00 p.m.) by leaving the key for us at the front door. We enjoyed an evening of music and food on Saturday night. The location was lovely, and we took advantage of the opportunity to go for a hike on Friday and Saturday and Sunday mornings along the Rideau Trail and to Foley Mountain. Westport is also conveniently situated in the Rideau Lakes area, and my wife and I visited Newboro, Jones Falls, Lyndhurst, Perth, and Gananoque. The region has a great deal of charm. The room was very comfortable and clean. Overall, we had a wonderful weekend, and we would definitely consider returning. Thanks sincerely to Landsby for making the arrangements.

Jacquelyn 3 years ago

Expérience fantastique: My adventure in Whitehorse was all I hoped it would be. Luckily I chose a week with mild(er) weather and was able to thoroughly enjoy dog-sledding through a forest and frozen river, snowmobiling in the mountains and of course enjoying a brief glimpse of the northern lights. I even had time to explore the downtown area and browse through the MacBride Museum and a local glass blowing studio. Thank you to Landsby for making my bucket list trip come true!

Olivia P 4 years ago

Expérience fantastique: Landsby organized a weekend getaway that was the epitome of Winter Wonderland Ontario fun! Every detail was taken care of for us from meals and lodging down to equipment rentals. My friend and I felt like VIPs. If you haven’t visited Haliburton, please go, especially during the winter! It is a magical winter playground. Anyone who loves outdoor sports must visit this destination! Haliburton is a hidden gem; every trail, ski slope felt like it was privately ours. A highlight was definitely snowshoeing the Log Shute trail. I am already planning my summer camping trip back there! Thank you Landsby, for helping me be a tourist in my own province and experiencing such unique and wonderful activities in my own backyard!

Alethea Robinson 4 years ago

Expérience fantastique: We had a wonderful trip planned by Landsby. We took the Via Rail from Toronto to Gananoque in February 2022 and stayed at the most charming inn where Jody and Chef Geoff provided warm hospitality, accommodations and a world-class dining experience. Our helicopter tour over the 1000 Islands was thrilling to say the least. With our experienced pilot from Kouri's Kopters, we felt as if we were flying over the St. Lawrence. What a stunning treat! We highly recommend travel planning with Landsby and can't wait to take our next Canadian getaway!!

Carrie Perruzza 4 years ago

Expérience fantastique: We are so thrilled with the professional, friendly and knowledgeable staff at Landsby. Information was shared every step of the way, making our stay so much more personal. We highly recommend it and look forward to booking more getaways!

stephanie guimont 4 years ago

Expérience fantastique: Well planned package. Everything was booked and exactly as stated. This company puts together a great vacation package. It was a wonderful experience. We did the Dine and fly package in Gananoque.

George Roach 4 years ago

Expérience fantastique: Geoff and Jody are amazing hosts, we look forward to a return trip. Geoff is a brilliant Chef, the meals were outstanding and he was very willing to share his knowledge.

Joselin Hip 4 years ago

Expérience positive: I had quite a few hiccups that could have been due to COVID times or other local logistic matters. I appreciate that the agency takes the time to request feedback and take it seriously. The aurora tour guides, specifically Jessica were really caring and offered a positive lasting impression.

Janet Ryan 4 years ago

Expérience fantastique: Extremely helpful!

Landsby
Landsby

Hello Janet, thank you so much for your kind review. We really appreciate it.

Adam Meghji 4 years ago

Expérience fantastique: I found an incredible local getaway here in Ontario that I would have never known about. Very happy with the customer service too!

Landsby
Landsby

Thank you for your kind review, Adam.

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