SellOffVacations.com

Expérience fantastique: Kassie Martin at Selloff Vacations is an amazing Selling Supervisor agent. So excited for the trip she planned for us again!

Expérience fantastique: Booking my bachelor party with SellOff Vacations Sarnia was an absolute breeze, and the entire experience exceeded all expectations! From start to finish, the team (especially Montana) was incredibly helpful, attentive, and detail-oriented they took care of everything perfectly. We stayed at the RIU Santa Fe, and it was phenomenal! The resort, the parties, and the overall vibe were top-notch. Thanks to SellOff Vacations, our group had an unforgettable time filled with amazing memories. We even squeezed in an epic ATV adventure (highly recommend!). I can’t stop raving about how smooth the booking process was and how well they accommodated our group’s needs. If you’re planning a trip whether it’s a guys’ trip, family vacation, or getaway I highly recommend working with them. Trust me, you won’t be disappointed! Thanks again for making my bachelor party so special. I’ll definitely be booking with SellOff Vacations Sarnia for future trips!

Expérience fantastique: Montana was amazing! So friendly, helpful and worked hard to make the necessary changes to our itinerary. I would definitely book my next vacation directly with her! Thanks Montana!

Expérience fantastique: Thank you Montana for your excellent customer service! She was wonderful to deal with and made our large group (11 people) booking in April getaway easy. I was hesitant at first, as I prefer to deal with a travel agent in person, but she answered all my questions and made the booking experience pleasant. Even when Montana was off, her colleagues were there to assist. Overall, I am very satisfied with my first experience using Sell Off Vacations Sarnia and would highly recommend them for all your travel destinations. I will definitely use them again.

Expérience fantastique: Montana was excellent and quick to respond to any of our questions. Excellent service

Expérience fantastique: I called a few weeks ago with a last minute request to get support in booking our Honeymoon. We had never been down south before, wanted a quick escape in February, and had a limited budget with a very strict timeline. Kassie was absolutely phonemail in immediately sending us various options, helping us get an optimal price, and in answering all of the (many) questions I had. We settled on a trip to Gran Muthu Almirante resort outside of Hologuin, Cuba. Absolutely incredible first-time experience in going to Cuba, and Kassie warned us about the power outages and other things that were impacting the gorgeous island. We felt very prepared, and supported throughout the entire process. She made it easy! Thank you so much Kassie for planning us the best honey moon trip, we're beyond grateful for memories that will last us a lifetime. We will certainly be reaching out again! - The Drews

Expérience fantastique: My first vacation, the process was very smooth. Montana took the time to explain what to expect ahead of time so no surprises. will definitely recommend and use sell off vacations again thank you. Grand Sirenis, Punta Cana

Expérience fantastique: Cassie Martin was extremely pleasant and helpful when we spoke on the phone to book our holiday. She made it easy and fun!

Expérience fantastique: Just booked a family vacation with Eric. This was our second time booking with him. I have nothing but good things to say! Both times we walked in with no idea of where or what we wanted to book. He took the time and initiative to make our booking experience amazing! Was super pleased with our trip last year and can't wait for the one in December! Thanks Eric!

Expérience fantastique: Had a fantastic experience working with Montana! Some friends and I wanted to go on vacation together but it was a little too complicated to do online by ourselves. Montana led us through the process, found us some really fun and unexpected options within our budget, and when we chose what we wanted she set the whole thing up for us! She was friendly, professional, and informative, and got all the processing done super quickly for us. Highly recommend! I will be calling her again for my next vacation!

Expérience fantastique: From planning my family Disney vacation this year, Turks & Caicos for next year and just regular airline tickets for our grandparents, Eric FairBairn has been a gem to work with!! He’s easy to get a hold of, fast at giving the BEST rates and choosing the right packages to cater to all our needs. I highly recommend Eric for all your vacation or travel needs. He’s so helpful and easy going and I’m so glad he was the one to answer when I first called sell off few weeks back. Thank you Eric! You will have our business for years to come

Expérience fantastique: This is the second trip I have booked through SellOffVacations and Kassie is the best!! She is so polite, professional, and knowledgeable! I will always deal with Kassie for all of my future vacations!

Expérience fantastique: The travel agent Montana is amazing! She was so helpful and friendly. Thank you !

Expérience fantastique: It was very pleasant and relaxing dealing with Montana, she handled my flight and shuttle booking very professionally. I did not feel stressed in anyway. She would call you if there were any issues and she would call you back very quickly. I will be dealing with Montana at Sell off Vacations again in the near future.

Expérience fantastique: We always use Selloff Vacations Sarnia. They're eager to help, diligent, and quick with a super price every time. Dealt with Montana Gemmell and she worked her magic. St. Lucia at the Zoetry Resort in Marigot Bay. Excellent time, Excellent food, Excellent room, Perfect pace, the staff were helpful and always kind - helpful, and smiling. This was an upscale place - all senses satisfied. It smelled great, it was pretty, the sounds were amazing, the food was superb, and there was always a breeze that seemed to massage the heat away lol. Go here, it was great - and we've been all over the place. St. Lucia is really incredible and as second timers here, we were most satisfied.

Expérience fantastique: Thanks so much Eric for helping us to book our travel plans. I would have no issues with booking with you again, and would highly recommend you to my friends and family

Expérience fantastique: Huge shout out to Montana for helping book and make changes to our all inclusive trip to Punta Cana. Overall, Montana was amazing to work with and makes everything easy! No hidden fees or anything, it truly was all inclusive. Would recommend, and will definitely book again through Montana at SellOff Vacations.

Expérience fantastique: Thank-you Eric Fairbairn for making the booking process for my parents trip to Cuba a simple process. It is refreshing to have someone so knowledgeable help with guiding me through the booking and insurance processes. My parents look forward to their upcoming trip.

Expérience fantastique: Booked through Montana at the Sarnia office. Wonderful booking experience, I feel she took all of my wants and needs and recommended resorts that fit my budget. First time visiting Punta Cana, and was able to fly out of London! Montana was very friendly and reachable, prepared all my documents for me. No hidden fees or anything, it truly was all inclusive. Would recommend, and will definitely book again through SellOff Vacations.

Expérience fantastique: Thank you Montana (Gemmill), we had a great trip to Jamacia, you were most helpful and mad our booking so much easier than if we were to do it ourselves, we will for sure be booking with you again.

Expérience positive: We thoroughly enjoyed our vacation at the Riu Palace Antilles, in Aruba. The resort was top notch! The staff were very friendly and accommodating, the rooms very spacious and attractive and all of the restaurants were great! The food was delicious! The beaches were amazing and you can’t beat the weather! We were very impressed with cleanliness of the resort as well. The only aspect of our trip that was disappointing was our departure from the airport on Aruba on Sunwing, as it was rather disorganized. It was our first flight on Sunwing and unfortunately wasn’t the best experience, as we had a 2 hour delay leaving Toronto, and another delay leaving Aruba.

Expérience fantastique: Spoke with one of the representatives about going to Mexico, she knew exactly what place was perfect for me and even gave her own insight into her vacation which helped a lot with my decision making. Great service, great personality, and great customer care. I highly recommend anyone looking for a vacation in the Sarnia area visit this place immediately. 10/10

Expérience fantastique: We booked online with Selloff Vacations. Soon after we needed to change our booking to accommodate an additional person (5 people instead of 4. Eric Fairbairn took the call. He was wonderful to deal with. He was able to get us exactly what we needed, and somehow we also ended up with a room upgrade. Thanks Eric, for the stress free experience. Vacation was excellent as well. Will be calling you next time ;)

Expérience fantastique: Have been using selloff vacations for approximately 10 years, always has been a easy and informative experience.

Expérience positive: Thank You Montana Gemmel. We enjoyed our stay in all inclusive Wyndham Alltra Puerto Vallarta Mexico. Puerto Vallarta airport are superb. The beaches, food, drinks , Mexicans 25 degree weather (Feb) and activities our the best. I wanna mention the transfer van to and from airport is very safe. We will book again for next Mexico vacations. As Canadians we feel safe and welcome. We appreciate it . Thank you!

Expérience fantastique: Montana was great to deal with. Provided us with lots of detail and followed up after our stay at the Sian Ka'an Bahia Prinicipe in Mayan Riviera. The resort was great. Wonderful food.

Expérience fantastique: I had a great experience with Montana the travel agent. It was quick and easy. She made everything go smoothly, definetly very satisfied with the way she conducts business. Will surely use her again in future vacation planning.

Expérience fantastique: Eric was awesome helping us book a trip to Jamaica for our anniversary.

Expérience positive: wonderful experience

Expérience fantastique: Eric was Great. He helped my partner and I, as we are an older couple understand everything

Expérience fantastique: Montana was extremely helpful in booking my trip to Europe. She found great deals for me and my family. Exceptional service, would recommend.

Expérience fantastique: Kassie is always professional and very helpful. She is my go to travel agent for all my travel. I highly recommend her

Expérience fantastique: My boyfriend and I wanted to go to Punta Cana and Eric made that happen! We originally wanted to go to Serenade but it was not in our price range. Eric was great at offering us options that were similar to the Serenade resort. He was very knowledgeable and friendly to talk with. He recommended the Majestic Colonial resort and we couldn't be happier! He also responds to emails very quickly as well! Thanks Eric! We will definitely book with you again in the future.

Expérience fantastique: Booked with Eric Fairbairn TA Sunwing. 5star service. Thx Eric for being helpful. You made it a pleasure!

Expérience fantastique: Eric F. was an absolute rock star in helping me out on two different bookings this month. I will be dealing directly with him in the future as well!

Expérience fantastique: They're always ready to help in any way. I'd never travel again without booking through selloff Id possible. Having a representative while doing trips like we do is priceless. Don't book direct. Always SellOff.

Expérience fantastique: Thank you, Montana, for all your help booking my trip to the Royalton Riviera in Cancun, to attend my oldest daughter's wedding. Since the main group was booking out of Vancouver and I am not confident booking electronically, I felt so much better speaking with a real person and you were patient, friendly, and extremely helpful! I will definitely come to you again for my next trip!

Expérience positive: have used for years great way to find a quick getaway

Expérience fantastique: We booked our winter getaway with Eric through sell off vacations in Sarnia. He made it easy for us, everything was done over the phone. We are travelling with another group and he was able to assist both of us at the same time and make requests in the reservation for our rooms to be close together. I had some concerns about airport-resort transportation and he was able to assure me that everything was included and organized. Thanks Eric, we will keep you in mind for future variations!

Expérience fantastique: Montana was our booking agent. She made sure that everything was booked the way we wanted it. No complaints.

Expérience fantastique: This was my first experience of booking a vacation in Canada. Eric is professional and nice to deal with, very helpful. It took him minutes to get everything sorted out for us. Thanks, Eric!

Expérience fantastique: My booking agent was SARNIA MONTANA, she was the BEST EVER AGENT. She was soooo patient with me and my family and through all the hurtles she was able to get my family booked 6 Days!!!! Before our trip. She’s so sweet and she truly was the best agent I’ve dealt, she had not one flaw . THANKS MONTANAAAA!!!!!

Expérience fantastique: Eric was personable and professional. Booking our trip was easy. I always prefer to deal with an agent rather than making an online booking.

Expérience fantastique: Eric was excellent assisting me with a rather complex booking for five people. He was professional, courteous and extremely helpful.

Expérience fantastique: Eric F was very helpful via email and over the phone. He was quick to respond and get everything sorted for us with several options. Thanks Eric!

Expérience fantastique: Eric was so helpful in helping me. He was empathetic and responsive and just so great! Thank you!

Expérience fantastique: Booked my vacation plans to Cuba with travel agent Montana Gemmell today. She was very professional and knowledgeable about the locations I was inquiring about. I would definitely book future vacation plans with her again.

Expérience fantastique: Fast friendly service!

Expérience fantastique: Montana did an amazing job of planning our trip. She was friendly, knowledgeable, and quick to respond to any/all questions we had. I would recommend giving her a call. (Ext. 6322)

Expérience fantastique: Lovely staff , called to inquire about a trip to Portugal with Montana , she was so lovely, helpful and thought of new ideas that I didn’t even think of. Unfortunately life got in the way and I can’t travel this year , looking forward to booking in the future.

Expérience fantastique: Montana was very proficient , friendly, and efficient. Will continue to go to her for future vacation planning!

Expérience fantastique: We are excited to do a family vacation and Montana G in Sarnia was very helpful. She had a fair bit of juggling with so many of us booking separately, but she did great. And she gave us quotes originally knowing we might look elsewhere. So glad we ended up using her as our agent.

Expérience fantastique: Montana at Sarnia selloffvacations was amazing. She was professional and very helpful. Our group has some first time traveller's. Montana was patient and able to answer all our questions. She made our booking experience as stress free as possible while coordinating 18 people of a wide age range. Can't wait for our trip.

Expérience fantastique: We are so pleased with the help we received from Eric in booking our winter vacation. He was able to quickly pull up comparisons on his computer screen to show us and did not pressure us at all. We went home to think about our choices and he followed up with information that we requested. When we finally made our decision, Eric was very professional in completing the final booking. We will definitely be back and highly recommend Eric!

Expérience fantastique: Montana was very helpful, and detailed in her instructions which helped greatly! I truly appreciated the entire process being so simple and allowing me to book a trip easily.

Expérience fantastique: Great service! Thank-you Montana.

Expérience fantastique: Worked with Montana who was so helpful and pleasant to work with! Communication was great, and she did a lot of research into excursions as well for us! Can’t wait for our trip!

Expérience fantastique: Eric was great to work with! Very helpful and efficient and answered all questions my husband and I had. We had a great experience booking with him!

Expérience fantastique: My wife and I have had the pleasure of dealing with Eric Fairburn on many occasions. Eric is not only very knowledgeable and professional with his booking of past and previous trips. He is also a very personable, energetic, helpful young man. I would highly recommend Eric for all your travel requests and requirements.

Expérience fantastique: Love this place. The travel advisors help me with any questions or problems I have. One fella booked me on a trip to Cuba! Best vacation ever!

Expérience fantastique: Some good deals. Website easy to use. Only issue is they offer no online payment program, if you need to pay balance. You have to call or go to office.

Expérience fantastique: Sarah at Sell off Vacation in Sarnia is who I deal with . She has made booking trips easy and painless for me . I don’t do well with trying to figure out a trip on the internet and she just makes it less stressful for me . I appreciate her prompt service and guidance and she steers me in making my decisions that my whole family loves. Thank you Sarah for making this so much easier and I am truly grateful. Can’t wait for my upcoming cruise!!!! I will tell all my friends about you

Expérience fantastique: Our booking agent was amazing. Sarah Savage at the Sarnia office really helped me out looking for all the best options for our trip!! She made everything so easy for us!! Looking forward to our trip and would definitely book through her again!

Expérience négative: I have been using the Sarnia office for many year. Often doing large groups. This year lost a price drop because of poor service. I did escalate this and do have proof of all text messaging. Unfortunatly I do have to use this office one more time but after this I will never give this office or site one more dime!

Expérience positive: Answered all my questions

Expérience fantastique: Nice prices for good vacations

Expérience fantastique: Fun

Expérience fantastique: Booked our honeymoon through sell off vacations. Deb Elliot was AMAZING. She was so helpful finding out information for us, requesting the honeymoon pkg and answering any questions we had. She was so friendly and wasnt bothered when i called her. When our honeymoon didnt work as planned ( my fault) she even called to see what had happened and helped us solve our issue. :) i would highly recommend her and will be going back to her again in the future ( once i get some money lol)

Expérience positive: Would give 5 stars but often times there is only one agent working and customers have to wait

Expérience fantastique: Cant wait for our upcoming group trip booked through Sell Off Vacations!

Expérience fantastique: Deb was very knowledgeable and helped us with so many things. Thanks!

Expérience fantastique: Nicole goes the extra mile for her clients! Amazing service!

Expérience fantastique: Nicole planned the most amazing trip to Europe for our honeymoon! Every little detail was thought about so we didn’t have to worry about anything from the second we left our house!

Expérience fantastique: My Husband and I just returned from our vacation in Italy. This was our first Euro trip together and Becky made everything so easy for us. We also were able to customize our trip as we wanted to remain somewhat private away from big group tours. I was so impressed by how easy everything was and all of our accomodations and transfers were fantastic. Thanks again I will deffinately see Becky for our next trip.

Expérience fantastique: I have travelled to Bahamas with a group of girls and used Becky Hambafehy as our travel agent and can't say how easy she made this whole process. She had exceptional customer service, made travel suggestions about our resort and activities that were amazing. I highly recommend using her as a travel agent! I will definitely go back.

Expérience fantastique: Becky was amazing! She made it so easy for us to book our vacation, answering all our questions. We will definitely be book all our vacations with her. Thank you so much Becky!

Expérience fantastique: Becky was fantastic and answered any questions we had. She had a ton of excellent suggestions for our trip and definitely chose the best resort for our event. Can't wait to go back!

Expérience fantastique: We have been using Sell Off Vacations here in Sarnia Ontario for the last 6 years and the agent who looks after us is Becky Hambafehy and she does it really well. Becky takes time to find us all available options and Discounts and saves us those extra dollars that help towards our spending money. In other words she looks at all available savings for us. We recently went in to see Becky with an enquiry for our next Cuba vacation and as usual found us a 4.5 star hotel ( many reviewers classed it at 5 star) as usual Becky went shopping and saved us many dollars. I highly recommend a visit to Becky at Sell Off Vacations for a quote and Super service and when you go in tell Becky Roy and Dyl say thanks for the wonderful vacations and memories and we look forward to many more with Sell Off vacations and Becky's Expertise. I wish to add to this review since writing this review Becky has booked two vacations to Cuba and we are absolutely thrilled at the price and the wonderful Recommendation of the Hotel that Becky booked for us . Many Thanks Becky for your care and professionalism in looking after our travel needs. Roy and Dyl Allen.

Expérience fantastique: Becky at Sell Off is my 'Go To' for all my travel arrangements. Her knowledge, sensibility and efficiency makes every booking positive and stress free. Looking forward to the next adventure!

Expérience négative: All is fine , till something goes wrong, then good luck getting any service , their central call centre, ensures you will never get to your local office. Another example of large companies that don't care about you after they get your money ( in a local level, the girls are all lovely, helpful etc) but why should I have to go in everytime I need to deal with an issue. You suck sell off !!

Expérience fantastique: I have booked a few trips with the Sarnia, ON office and have been extremely satisfied with the level of customer service received. They managed to book a last minute vacation to New Orleans when our trip to Iceland was cancelled due to a valcano eruption, they managed to coordinate a same day booking from multiple departure airports for our group. I have used them for 2 other large group vacations and they have been excellent at coordinating everyone's needs. I am very pleased with the work Becky has done for us to book our vacations! FYI this is the person to see if you're planning a trip to Disney she has a lot of tips about how to get the most out of a Disney vacation.

Expérience fantastique: I recently booked a trip through your company and was very pleased with the service. Everything went as planned and the other couple that went with us was also very impressed with the guidance and service that was offered by Becky Hambafehy. Would recommend your company and services to my family and friends.

Expérience fantastique: This office is amazing for booking vacations. I have had nothing but great experiences. The staff's fun and caring attitude is the cherry on top that will keep me coming back for years to come.

Expérience fantastique: I have booked vacations with Shona at the Sarnia office on several occasions. I have been very pleased with each experience, and she continuously exceeds my expectations. Our trips have always been planned out perfectly with no worries or problems. Her warm and friendly personality, as well as her wealth of knowledge of destinations around the world, makes the experience stress-free. Thank you, Shona!

Expérience fantastique: I would like to let you know that we received fantastic service from your agent Becky Hambafehy. She took care of every little detail for us and we were able to have our dream holiday to Australia and New Zealand without a worry. We had 11 different flights to get us everywhere we wanted to go over a 6 week time frame. We have known Becky since she was born and I was sure she could do a great job. She is a bright young lady and we trusted her with all our plans. We would like to thank Sell Off Vacations for helping us get our trip of a life time. John and Jenny Huybers Courtright, Ontario

Expérience fantastique: Excellent Service!! Linda Crooks took the time to help me with all my questions and needs. I would recommend her to anyone.

Expérience fantastique: I have worked with Becky Hambafehy on a recent trip and am extremely pleased. She coordinated our hotel stay in Kelowna, BC the night before and after our trip to Cuba. She also got us a wonderful room on the ocean at our resort in Cuba for a fantastic price. I will be using Becky for all my future vacation plans.

Expérience négative: We went to Sell Off Vacations on August 27th, 2015 in Sarnia, Ontario office to look into vacation options. We told the travel agent what we were looking into a cruise, as I am in my early 40's and run a local business 6 days a week and my fiancé is in her late 20's and has 2 jobs with a lot of responsibilities. We were looking for an environment to "let loose" mingle with others, socially drink and maybe "close the bar" a few nights. As we work almost every day and night of the week and we have two young children, we don't get the opportunity to have much of a social life at home. Because of this, we both were extremely excited to finally have the opportunity to do so on our vacation. We also wanted everything taken care of up front and minimal extra surprises or fees when we arrived. Overall, we wanted to have a very social, stress free, enjoyable experience. After much debating, our salesperson eventually talked us into purchasing the "Cuban Fusion" cruise. This cruise was through Sunwing,7 days, flying out of Toronto to Montego Bay, Jamaica boarding the "Thomson Dream". We were to go to Cozumel Mexico, Havana Cuba and Georgetown Cayman Isles. We set the date for January 12th and purchased 2 beverage packages for $350 each as well, thinking that we will make great use out of the packages and get what we paid for. At this time, we wanted confirmation that there would be no additional fees or surprises when we arrived to the cruise and we were assured that other than the up charges on premium beverages and any excursions booked on the cruise would be the "only" extra fees that we would incur. We also recall our agent mentioning that the ship used US dollars as currency so to bring both US and Canadian money. Once we got on the ship, we immediately noticed that something was definitely wrong. After approaching the reception representative, we discovered that we had just boarded a British cruise line and that every extra expense would be in British currency (£). We had only brought along American and Canadian currency as well as our credit card. We were also told that there was a surcharge for any currency exchanges and credit card purchases. As the day and night went on, we surveyed the other passengers only to notice that we were the youngest ones on the ship for the most part. We asked the bartender about this and he laughed and asked how we got on this cruise in the first place as it was for retirees and older people. We were far from land, we did not have phone service on our cells and to make a call using the phone in our room it was an extra fee in (£). We had no choice but to call our provider, Telus, using *611 and have them connect us to Sell Off that night to make our concerns known. Since it was 9:00 pm at the time of the call and in the middle of nowhere, nothing could be done. Our 7 day vacation was more like a 7 day prison sentence that we had to go through. It was so depressing that I, myself, had an emotional breakdown while eating dinner around the 3rd day. No one should have to go through this, especially on their vacation. The biggest point to be made here is that if we would have been told that it was British currency and a British, older age cruise line, we would NEVER have booked or given any thought to it at all. On return, I contacted Sell Off and made my complaint and was told that it was the fault of the supplier and that they would have to escalate this issue to head office for a resolution and that it would take 4-8 weeks to come to a decision. I waited almost 3 months and had to call myself several times for updates only to be offered a $300 voucher from Sell Off and $50 voucher from Sunwing. NOT IMPRESSED! In closing ... I will never deal with Sell Off Vacations again!