CAA Store - Cobourg
Informations sur CAA Store - Cobourg
Horaire d'ouverture
- Dimanche: (closed)
- Lundi: (closed)
- Mardi: 9h-17h
- Mercredi: 9h-17h
- Jeudi: 9h-17h
- Vendredi: 9h-17h
- Samedi: (closed)
While you may know CAA for our trusted roadside assistance, we offer Members many other things too. Save on travel, car and home insurance and at more than 124,000 retailers, restaurants, hotels and attractions across North America. Driven by Good™. Serving CAA Members in South Central Ontario.
CAA Store - Cobourg: Des avis
Expérience fantastique: Great place to get baby photos done for a passport. They were very patient with our newborn. Thank you!
Thank you so much for your 5-star review Lauren! We will share this with the store team to let them know to keep up the amazing work.
Expérience négative: Arrived just before 2 to purchase a luggage tag. Five people facing their computers, one who was on the phone, one who was helping a customer. I asked another how I was to pay for the tag, I was told that the person who collected the money was on her lunch, and I would have to wait. None of the three others volunteered to help, though to comnplete the sale may have taken no more than two minutes.
We're sorry to hear you didn't have a great experience with us and we'd like to hear more information regarding this. Please email us at [email protected] and someone from our team would be happy to follow up.
Expérience fantastique: Helpful staff. Friendly
Thanks for your 5 star review! We hope to see you again soon.
Expérience fantastique: We have dealt with Janice Beyore for our auto insurance and she was great. Saved money and was able to get great coverage!
Thanks for the kind review Cyndy. We think our Insurance Agents are pretty great as well. Hope to see you again soon!
Expérience fantastique: Our experience booking our trip with Kim McBride was wonderful. She made everything so easy and smooth, and her advice was invaluable. Thank you for everything.
Thanks for the kind review Ryan. We think our Travel Associates are pretty great as well. Hope to see you again soon!
Expérience négative: Just terrible service. Waited 25 minutes on hold with head office to pay my car insurance premium, which has gone up 32% this year. Thought I’d try Cobourg branch …. But crickets there too.
We're sorry to hear you didn't have a great experience with us and we'd like to hear more information regarding this. Please email us at [email protected] and someone from our team would be happy to follow up.
Expérience fantastique: Janice was awesome to deal with! So professional and knowledgeable! Saved a bunch on auto and home insurance!! Highly recommend!
Thank you so much for your 5-star review Sharon! We will share this with the store team to let them know to keep up the amazing work.
Expérience fantastique: Excellent service agents for both travel and insurance. I would highly recommend them.
Thank you so much for your 5-star review Rikie! We will share this with the store team to let them know to keep up the amazing work.
Expérience fantastique: Kimberly is very helpful on international travel
Thanks for the kind review Rob. We think our Travel Associates are pretty great as well. Hope to see you again soon!
Expérience fantastique: Everything was quick abs staff very good
Thank you so much for your 5-star review Dennis! We will share this with the store team to let them know to keep up the amazing work.
Expérience positive: Great service and fast passport photos
Thank you Sue for your review! We're so glad you were able to obtain your passport photos quickly, and with ease. We hope to see you again soon.
Expérience négative: Wouldn’t pick up car because I wasn’t with car. Had medical emergency. Left car and was being towed to me. Car was 3 hours away.
We're sorry to hear you didn't have a great experience with us and we'd like to hear more information regarding this. Please email us at [email protected] and someone from our team would be happy to follow up.
Expérience fantastique: Friendly staff that assisted us in arranging travel insurance.
Thanks for the kind review Glenn. We think our Travel Associates are pretty great as well. Hope to see you again soon!
Expérience positive: Gotcwhat I needed
Thanks for your review Garry! We hope to see you again soon.
Expérience positive: Helpful with our travel insurance.
Thanks for the kind review Paul. We think our Travel Associates are pretty great as well. Hope to see you again soon!
Expérience fantastique: Excellent been booking my travel getaways for a number of years !
Thank you so much for your 5-star review Paul! We will share this with the store team to let them know to keep up the amazing work. Bon voyage!
Expérience fantastique: Stephanie at the desk is great and very knowledgeable, she helped with my travel insurance and passport photos. Thanks Stephanie! Brittney has booked a few awesome holidays for me, she well versed in the world of travel and They are both an asset to Cobourg CAA. As long as these two are there, I'll be a CAA customer. Thank you Stephanie and Brittney. You two are the best!!!
Thank you so much for your 5-star review Laura. We will share this with the store team to let them know to keep up the amazing work!
Expérience positive: Clean and friendly.
Hey Tony, thanks for leaving us a review. Please let our in store team know if there's anything we can do to make your next visit a 5-star experience!
Expérience positive: Janice was most helpful and patient getting an insurance package that was just right for us!
Expérience fantastique: Brittany who handled our hotel, travel insurance etc. Was very accomidating professional fair and honest. I would recommend her to handle all your travel needs with zero concerns. I will go nowhere else.
Hi Zoltan - Thanks for sharing your 5-star review as well as your experience with our team member Brittany! We will pass this feedback on to our team and hope to see you back soon.
Expérience fantastique: Great staff
Expérience négative: Slow and unresponsive on the phone.
Expérience positive: Clean store and Friendly staff
Expérience positive: Helpful & friendly service.
Expérience fantastique: Great customer service
Expérience fantastique: As always, going into CAA Cobourg is a pleasure. Great customer service . Excellent knowledge and wonderful products. Went in recently to have government photo taken. Smooth, efficient and great adherence to Covid protocol. Thanks CAA Cobourg
Expérience positive: Lots of good travel supplies. Also my travel agent and insurance agent are there. Always good service and friendly
Expérience positive: Great place to book your next trip,or get travel insurance,very friendly staff. See Mary for trip info and savings.
Expérience positive: Good service....pleasant consultants
Expérience fantastique: Nice staff very attentive.
Expérience positive: Good setvice
Expérience négative: What ever happened to customer service.
Expérience négative: Friendly staff
Expérience fantastique: Friendly staff, knowledgeable and very helpful. Would return for any future help.
Expérience fantastique: Excellent customer service and knowledgeable
Expérience positive: Good service.
Expérience fantastique: Lots of staff nice clean place
Expérience positive: Get our travel flights from CAA . And passport photos. Friendly and help us on all of our out of country excursions.
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