CAA Store - Cobourg

Expérience fantastique: Great place to get baby photos done for a passport. They were very patient with our newborn. Thank you!

Expérience négative: Arrived just before 2 to purchase a luggage tag. Five people facing their computers, one who was on the phone, one who was helping a customer. I asked another how I was to pay for the tag, I was told that the person who collected the money was on her lunch, and I would have to wait. None of the three others volunteered to help, though to comnplete the sale may have taken no more than two minutes.

Expérience fantastique: Helpful staff. Friendly

Expérience fantastique: We have dealt with Janice Beyore for our auto insurance and she was great. Saved money and was able to get great coverage!

Expérience fantastique: Our experience booking our trip with Kim McBride was wonderful. She made everything so easy and smooth, and her advice was invaluable. Thank you for everything.

Expérience négative: Just terrible service. Waited 25 minutes on hold with head office to pay my car insurance premium, which has gone up 32% this year. Thought I’d try Cobourg branch …. But crickets there too.

Expérience fantastique: Janice was awesome to deal with! So professional and knowledgeable! Saved a bunch on auto and home insurance!! Highly recommend!

Expérience fantastique: Excellent service agents for both travel and insurance. I would highly recommend them.

Expérience fantastique: Kimberly is very helpful on international travel

Expérience fantastique: Everything was quick abs staff very good

Expérience positive: Great service and fast passport photos

Expérience négative: Wouldn’t pick up car because I wasn’t with car. Had medical emergency. Left car and was being towed to me. Car was 3 hours away.

Expérience fantastique: Friendly staff that assisted us in arranging travel insurance.

Expérience positive: Gotcwhat I needed

Expérience positive: Helpful with our travel insurance.

Expérience fantastique: Excellent been booking my travel getaways for a number of years !

Expérience fantastique: Stephanie at the desk is great and very knowledgeable, she helped with my travel insurance and passport photos. Thanks Stephanie! Brittney has booked a few awesome holidays for me, she well versed in the world of travel and They are both an asset to Cobourg CAA. As long as these two are there, I'll be a CAA customer. Thank you Stephanie and Brittney. You two are the best!!!

Expérience positive: Clean and friendly.

Expérience positive: Janice was most helpful and patient getting an insurance package that was just right for us!

Expérience fantastique: Brittany who handled our hotel, travel insurance etc. Was very accomidating professional fair and honest. I would recommend her to handle all your travel needs with zero concerns. I will go nowhere else.

Expérience fantastique: Great staff

Expérience négative: Slow and unresponsive on the phone.

Expérience positive: Clean store and Friendly staff

Expérience positive: Helpful & friendly service.

Expérience fantastique: Great customer service

Expérience fantastique: As always, going into CAA Cobourg is a pleasure. Great customer service . Excellent knowledge and wonderful products. Went in recently to have government photo taken. Smooth, efficient and great adherence to Covid protocol. Thanks CAA Cobourg

Expérience positive: Lots of good travel supplies. Also my travel agent and insurance agent are there. Always good service and friendly

Expérience positive: Great place to book your next trip,or get travel insurance,very friendly staff. See Mary for trip info and savings.

Expérience positive: Good service....pleasant consultants

Expérience fantastique: Nice staff very attentive.

Expérience positive: Good setvice

Expérience négative: What ever happened to customer service.

Expérience négative: Friendly staff

Expérience fantastique: Friendly staff, knowledgeable and very helpful. Would return for any future help.

Expérience fantastique: Excellent customer service and knowledgeable

Expérience positive: Good service.

Expérience fantastique: Lots of staff nice clean place

Expérience positive: Get our travel flights from CAA . And passport photos. Friendly and help us on all of our out of country excursions.