
Khalsa Travel & Tours Inc

Informations sur Khalsa Travel & Tours Inc
Horaire d'ouverture
- Dimanche: (closed)
- Lundi: 10h-18:30
- Mardi: 10h-18:30
- Mercredi: 10h-18:30
- Jeudi: 10h-18:30
- Vendredi: 10h-18:30
- Samedi: 10h-15h
Notre commentaire de TraTraTravel sur Khalsa Travel & Tours Inc :
Khalsa Travel & Tours Inc est une agence de voyage bien établie au Canada, reconnue pour ses prix abordables et son personnel compétent. Les clients ont fait l'éloge de l'agence pour son excellent service client et ses processus de réservation efficaces, aidant les clients à obtenir d'excellentes offres sur les vols et les paquets de voyage. De nombreux avis louent des membres spécifiques du personnel tels que Preeti, Harpreet et Deep pour leur professionnalisme et leur attention.
Cependant, certaines critiques concernent la réactivité du service client et la gestion des problèmes liés aux annulations de vol. Certains clients ont exprimé leur mécontentement concernant la communication qu'ils ont reçue en cas de problèmes. Dans l'ensemble, Khalsa Travel & Tours Inc reste un choix recommandé pour ceux qui recherchent des arrangements de voyage fiables, à condition que les clients maintiennent une communication claire tout au long du processus.
Khalsa Travel & Tours Inc: Des avis
Expérience négative: Don't ever go this place do it yourself that would be faster
Thnx for ur review. We are not. Fast food drive through. Sometimes it takes time to find the best option for clients to customize their experience
Expérience négative: VERY BAD THEY GAVE US A VERY BAD FLIGHT WE HAD ON OUR WAY TO INDIA WE HAD TO PAY 800 POUNDS FOR LUGGAGE ON THE WAY BACK WE HAD TO STAY IN ENGLAND FOR 5 DAYS IF I HAD THE OPTION TO GIVE IT A ZERO I WOULD AND OWNER PLEASE RESPOND AND APOLOGIZE FOR THIS
We don't operate any flights. We never charged you for extra luggage. That is between you and the airline. Not sure how ur review pertains to us.
Expérience fantastique: Preeti is very helpful booking me and my parents travel to the Philippines. Thank you!
Thank for the kind words
Expérience fantastique: Great service very friendly and knowledgeable staff. Prices are lower than we could find anywhere. Highly recommend
Thank you for your kind words
Expérience négative: Rude customer service. Employees are really Impatient when asking them for flights over the phone.
thank you for your review. we will strive to do better next time
Expérience négative: Khalsa travel agency they are a fraud peaople , plzz be aware from khalsa travel agency , plzz be aware from these kind of persons , khalsa travel agency has destroyed our approx 3000 ( 3 thousand dollars )
I'm not sure what u are talking about about. I could not find a booking under your name. We use trust accounts. All monies are held in trust for clients and airlines. If the .money belongs to the airline it goes there. If it belongs to a client it's given to the client. We have been in business since 1979 and have done business in an honest way for over 40 years. But thank you for dropping a review
Expérience fantastique: Best team Always
thank you for your review
Expérience négative: chor sale
thank you for your review. not sure what you mean by your comment. sale prices are initiated by the airlines
Expérience fantastique: Great customer service
thank you for taking the time to leave a review
Expérience positive: It was easy to locate and fast processing
thank you for taking the time to leave a review
Expérience fantastique: Goood Customer service .Buy tickets for less price
thank you for taking the time to leave a review
Expérience fantastique: Best place to buy plane tickets; everytime got genuine prices with great customer service.
thank you for taking the time to leave a review
Expérience fantastique: Best place to buy plane tickets.. great customer service..
thank you for taking the time to leave a review
Expérience fantastique: Very receptive, helpful and kind. Definitely recommend
thank you for taking the time to leave a review
Expérience fantastique: Good
Thank you for your review
Expérience négative: Very unprofessional don’t buy ticket from them . I went india and booked ticket from them with baby cot and even payed 100$ extra as they said to .. but I didn’t not got any baby cot even they refused to refund 100$ …..
Hi
Bassinet is always on a request basis. Depending on size of baby. If baby is over 11kg a bassinet will not be provided by the airline.
You can pay for a bulkhead seat in advance so there is room for a bassinet. A bassinet is free of charge. You are paying for advance seat selection of a bulkhead seat.
If you were not provided with the seat number that was booked for you we can request a refund from the airlines customer relations team. If you received the seat you paid for there is no refund. Bassinets are provided free of charge at the airlines discretion
Expérience positive: The staff at shoppers world location is knowledgeable, fast and very helpful..I booked 3 tickets to India at very reasonable price within 30 minutes of letting them know my preferences and choices. One of best travel agencies in GTA for stress free bookings. Go ahead and book your tickets too guys...Top notch agency
Thank you for ur review
Expérience négative: Do not buy ticket from this agency. They won’t help you if your flight is cancelled. All they tell you to call the airline and ask them for compensation.
I'm not sure who you spoke with. Pls call back and ask to speak to a manager. If your flight that was booked by us is cancelled by the airlines. Most airlines offer a full refund.
I do not see any booking under your name.
I was able to find ur file. The airline has cancelled ur flight and rebooked u an alternative flight. U can either take the flight or have a full refund.
Delays and flight cancellations are a part of travelling. Your file has been handled appropriately and you have been given an alternative flight.
If you feel u deserve any compensation you must apply direct to the customer care department of the airline via email. This can take 45-60 days depending on how busy they are. Aircanada had over 2000 cancellations this weekend. At least u were given an alternative. Be thankful
Expérience négative: The most unprofessional people I have ever seen ! Even airlines could refund your ticket but they won’t give money back to the client . That’s how they operate. I wouldn’t recommend anyone buying a ticket from these or any travel agent . Always buy from airlines directly .
Hi.
Thank you for ur review pls call and speak to management. If we have recd a refund for you from the airline we are happy to refund you. But if a refund has not been received from the airline we cannot refuns you. On 43 years we have never held onto a clients refund and we don't intent to start with you.
Expérience fantastique: I'm happy with the price that I got from Mandeep Mam. I would like to recommend their service.
Thank you for your review
Expérience fantastique: Very good experience. Preeti is so professional and polite
Thank you for your review
Expérience positive: Appreciate agents named Preeti and Raman
Thank you for your review
Expérience fantastique: Always get my tickets from Raman . She provide best rates and excellent service
Thank you for your review
Expérience fantastique: Very helpful and fast Good prices
Thank you for your review
Expérience négative: I just called and guy hung up on me .. and I called again but no one picked up .. soo unprofessional.
Sorry. There may have been an issue with the phone lines.
Expérience fantastique: Very courteous and professional service. Helped me get the best travel deal.
Thank you for ur review
Expérience négative: Bad service.
Thank you for your review
Expérience fantastique: Well informative I am well satisfied and my travel was a successful experience
Thank you for your review
Expérience fantastique: Great experience with Deep . Thank you. Its my second time he is helping me out.
Thank you for your review
Expérience fantastique: Thank you to Mandeep.She was very patient though I was stressed to book my flight.She made it so easy .Thank you again for being so nice and provide great service.
Thank you for your review
Expérience fantastique: Great service very friendly and knowledgeable staff. Prices are lower than we could find anywhere. Highly recommend
Thank you for your review
Expérience fantastique: Very Good service. Deep Brar helped me for my tickets booking and gave me very good and cheap deal on ticket. Like it
Thank you for your review
Expérience fantastique: Have been using khalsa travel for almost 7 years and no complaints. 9/10 customer service.
Thank you for your review
Expérience fantastique: Good service
Thank you for your review
Expérience fantastique: Very professional service, Preeti booked our tickets and she went above and beyond to help us to fulfil all the travel requirements (Uploading documents on Air Suvidha, getting booked our PCR test ).she gave us a detailed explanation about all the instructions we need to follow during our trip. Kudos to you preeti great work.
Thank you for your review
Expérience fantastique: Had great experience with Manpreet great service.for all your ticketing need highly recommended My dream travel and tours Inc
Thank you for your review
Expérience fantastique: Best food and hygienic Place Sare Jao ik Vaar try Kro
Expérience fantastique: Good service and competent rates.
Expérience fantastique: Fair prices and amazing customer service.
Expérience fantastique: I called Khalsa Travel to inquire about General inquiries regarding the travel restrictions during lockdown. The lady who answered the phone was very polite and answered all my questions. Great customer service.
Thank you for your review
Expérience fantastique: Good and very fast service even the staff members are very polite, the prices are very good, they answer the call in seconds, you don't have to wait long and really appreciate your work.
Expérience positive: Good staff
Expérience fantastique: Good price. And nice service. They keep you posted with updates.
Expérience fantastique: Good service
Expérience négative: Totally fraud!! Told u something while during ticket,to do refund. They have different attitude .
Thank you for your review. I couldn't find a booking with your name. Refund policies vary from airline to airline and are not dictated by us. Pls call and speak to a manager. Thank you
Expérience positive: It's was easy to buy tickets for my mom
Thank you for your review
Expérience fantastique: Very helpful, gives u very gud rates, very gud customer service
Thank you for your review
Expérience négative: Bad service.... Never response. No good service via phone. They told me they will call back but never call back...... This happened not only one times.... So many times
Thank you for your review. Not calling back a client is not how we normally operate. Pls let your concern be know to a manager. Thank you
Expérience négative: They are downgrading the meaning of KHALSA.Ther's after- sale service is very poor.
Thank you for your review. Pls contact a manager let us know your concern. We pride our selves on honest service
Expérience positive: No special deal
thank you for your review
Expérience positive: Good price for air flights but Could do better
thank you for your review
Expérience fantastique: Good Deal
thank you for your review
Expérience fantastique: Always helful
thank you for your review
Expérience fantastique: Good deals you will get
thank you for your review
Expérience fantastique: Very nice and friendly especially Mr.Deep and Ms Preetee
Thank you for your review
Expérience fantastique: Very helpful staff!!!!
thank you for your review
Expérience fantastique: Great service
thank you for your review
Expérience fantastique: One of the lowest flight rates you can get here. Helping and friendly staff. Customer care available. Bought tickets few times. Will continue with them.
Thank you for the kind review
Expérience fantastique: Cheap tickets was a pleasure.
thank you for your review
Expérience fantastique: Nice guys give you reasonable price tickets.
thank you for your review
Expérience positive: Good service. Good price.
thank you for your review
Expérience fantastique: Purchased a ticket to India for my father yesterday. Got a really nice option and a good price with them. The representative Manpreet was really knowledgeable and nice , gave us all the information needed. Looking forward to doing more business with them in future.
thank you for your review
Expérience fantastique: Very good service. Jasvir Singh-5 stars
thank you for your review
Expérience fantastique: Honest and they have really good price
thank you for your review
Expérience fantastique: I booked through this agency and had a very pleasant flight thanks
thank you for your review
Expérience fantastique: Harpeet is the best....she always find best rate tickets even when we need to go in emergency.....thank you Harpeet
thank you for your review
Expérience négative: Very bad customer service.....I called today and some lady picked the phone and she never listen properly what i was saying and then when i ask her about modification of the ticket second time she got hyper and start yelling.She don't know how to talk with customers. Is this is why she get paid??
Im sorry for ur bad experience. But I am not sure you called our agency as we do not have any bookings under your name. If you are calling in regards to a 3rd party please have them call. Thank you
Expérience fantastique: Harpreet provides the excellent customer service..best price and suggestions..best travel agency in the area
thank you for your review
Expérience positive: good workout on travelling plans and dates, competitive pricing, I never changed my travel agent, like a family agent. same customer care specialist harpreet since 9 years,...gr8 job
thank you for your review
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