Multi Culture Travel
Information about Multi Culture Travel
Opening hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 11:00 AM – 5:00 PM
At Multi Culture Travel, with offices in Surrey, Calgary and Edmonton, we offer a range of services from finding the best airfare rates to travel insurance.
At Multi Culture Travel, with locations in Edmonton, Calgary and Surrey, we pride ourselves on providing our clients with personalized service from the planning stages of your trip right through to your trip's conclusion. Many unplanned circumstances can occur during a trip, from cancelled flights to wading through all the appropriate documentation. We can help you with every aspect of your trip, and we strive to be available to you at all times. That means if you have an emergency in the middle of the night and you call us, our office line will direct you to a travel agent’s cell phone, so you can have assistance through any emergency, at any time day or night.
Our comment from TraTraTravel about Multi Culture Travel:
Multi Culture Travel is a travel agency in Canada that offers a range of services to help customers secure the best travel deals. Many users have praised the agency for its competitive pricing and helpful staff. Some agents, including Mr. Asad and Mr. Sumeet Singh, have been specifically noted for their professionalism and excellent customer service, ensuring a smooth experience for travelers. Clients have appreciated the easy booking process and the assistance provided in navigating changes or cancellations.
However, there are also several negative reviews mentioning rude and unprofessional behavior from some staff members, leading to frustrating experiences for certain customers. Some users have reported instances of poor communication and long wait times.
Despite the mixed feedback, many recommend the agency for its affordable flight options and commitment to providing support during the booking process, highlighting that with the right agent, such as Mr. Asad or Mr. Sumeet, clients can expect a positive experience.
Multi Culture Travel: Reviews
Fantastic experience: great services
Negative experience: So rude of them on call. Do not deserve even a single star… very unprofessional behaviour.
Negative experience: Rude staff and not professional, don’t give you complete information. I had a bad experience
Fantastic experience: Great
Fantastic experience: The most efficient way to get the most value for money flights. Mr. Assad Siddiqui is a joy to deal with
Negative experience: Staff is really unprofessional and rude.
Negative experience: I've had such a terrible experience with this agency. All the agents are rude and disrespectful. One of the worst agency's out there, they want to scam people and act like their helping you get your money back. BOOK ELSEWHERE!
Fantastic experience: Topnotch service, informative staff, got the best price as per my research. Will definitely recommend these guys to anyone.
Fantastic experience: Help me found beat rate in market
Fantastic experience: Best Travel Company in Canada
Fantastic experience: Singh Saab good customer service
Negative experience: This is worst place to go. The lady don't know what she is doing. More than that what can I say. I wish I could give them a big zero. I don't refer anyone to go here.
Negative experience: Mad people, people do not want to help you, don't go waste your time.
Negative experience: Waited for so so long and to book a ticket. I asked to change my date according to the insurance I bought, but they did not help me as supposed to be. I end up canceling my ticket and lose more than $350; I payed for insurance to change my date, but they were not able to make it. I HAD A REALLY BAD EXPERIENCE!
Fantastic experience: Cheap place for buying tickets
Fantastic experience: Great people helping for everything
Fantastic experience: Singh Saab good customer service
Fantastic experience: Very good service
Positive experience: Helpful trustworthy people
Fantastic experience: I was looking to get some tickets to travel. Asad was informative and very helpful. Definitely I am getting all of my tickets from him now onwards.
Positive experience: The booking was easy with them Most of all my flight was canceled they helped me alot to put me back on next flight I will definitely go back to them for my next flight.
Negative experience: Liars and Fake people, don’t trust them!
Negative experience: The service by them is very bad never .not helping me not answering my calls .very bad and unprofessional people working there.
Negative experience: Very bad customer service. The agent who picked my call was extremely rude. Do not call them.
Negative experience: Will never buy ticket from this travel agency or recommend to anyone. I called to ask for travel restrictions information and he won’t give it to me unless I buy a ticket from him. I would give zero star. Very bad customer service.
Negative experience: Very bad customer service. They are so rude people. We waited for more than one hour and they kept focusing on phone calls that were coming in and not the people waiting in person.
Fantastic experience: I liked the service provided by staff. Mr. Sumit Singh provides great deal and make trip very confortable by his professional customer services
Fantastic experience: Thanks to Multi Culture Travel, providing best possible Air route Tickets from DELHI,India TO YYZ/Canada on the cheapest market rates and guiding at each moment.
Positive experience: Good service
Fantastic experience: Mr singh is very helpful and polite agent. He helped me a lot with my flights and travel. If he is there you don't have to worry.
Fantastic experience: I was pleasantly surprised with professionalism and aftersale service. I highly recommend this travel agency.
Fantastic experience: Great service!!
Fantastic experience: Perfect price match with great deals, and the biggest asset is Vijay and Sureshbhai. Hats off
Fantastic experience: Excellent Customer Service brother sumeet singh is an amazing personality with a beautiful smile on his face all the time. Reasonable price highly recommend it
Fantastic experience: Positive: Professionalism , Responsiveness
Positive experience: Sumeet singh Maroque is very helpful. They give really good and reasonable prices,good service. He helped me a lot with my flights.sumeet Singh is very kind and friendly behaviour
Fantastic experience: One of the best travel office in Calgary, Alberta, Canada. Mr Asad and his team is committed with professionalism. Recently, in August 2021 when most of the patrons were affected by sudden cancellation of airlines flights, Mr Asad and his team work tirelessly for us for best possible accommodation in flight seats. We really are thankful for your services.
Fantastic experience: Good people to deal with..thanks for your service
Fantastic experience: Great service by sunny paaji. We booked 2 tickets from them from india to canada (indirect route). He provide us all the information required during the journey. I highly recommend this place .
Negative experience: Don’t call them .. I called and they answered me that we are taking only emergency calls and hanged up .. seriously Poor service
Negative experience: Today I called this this travel agent , to get some information regarding ticket prices, the agent was rude, not polite, and I don’t think he specks proper English, very very disappointing, Canada is a English speaking country, not Hindu or panjabi specking country, plz Employ some people who speck English and knows how treat the customers, very bad service
Negative experience: The guy on the phone was so rude! Had no time to answer a question about COVID testing requirements for flights which is what this business runs on. Worst customer service I’ve ever experienced. Talked for a few seconds and just hung up. My family has been getting tickets from these guys for years. I don’t think so anymore.
Negative experience: I have called for over a week and everytime there is either no response or they take the number and not call back. The only reason i went to them is because i dealt with them before covid and they were fine. Now no response and not willing to listen. Not professional, i am not wasting time to call them again and again. If i had to give 0 star, i would have. I rather purchase tickets online. Much better option then to waste time. Worst customer service i have ever got. Thank you
Fantastic experience: Positive: Professionalism, Quality, Responsiveness, Value
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Negative experience: Extremely rude travel agents and extremely pricey as well!
Negative experience: They are not listening to you when you need a refund.
Fantastic experience: I am from Saskatchewan. I dealt with Mr Sagar, very nice and friendly cooperative person. God bless u Sir
Fantastic experience: I have worked with Asad at this place- He is an exceptional guy who works for the customers- He worked for me in the midnight when i called him. I think i will stop looking for flights online moving forward. Deal Master Asad is the choice for me.
Fantastic experience: Very helpful staff. Recomnd them.
Fantastic experience: Best place to buy tickets ..awesome staff
Fantastic experience: Anwar is the best ! He provided the best services to us ,and was extremely understanding of some circumstances that made me cancel the flight.I highly recommend him to anyone ! He's got him self a client anytime I need to travel!
Fantastic experience: Always got good deal friendly service Anwar is amazing
Fantastic experience: Good service
Fantastic experience: Good service, Best Travel company and best rate and informative staff.
Fantastic experience: Best Travel Company in Canada
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