Multi Culture Travel

137 Ave NW 5519, T5A 3L4, Edmonton
137 Ave NW 5519
T5A 3L4, Edmonton
(780) 456-1192

Opening hours

  • Monday: 10:00 AM – 6:00 PM
  • Tuesday: 10:00 AM – 6:00 PM
  • Wednesday: 10:00 AM – 6:00 PM
  • Thursday: 10:00 AM – 6:00 PM
  • Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: Closed

At Multi Culture Travel, with offices in Surrey, Calgary and Edmonton, we offer a range of services from finding the best airfare rates to travel insurance.

At Multi Culture Travel, with locations in Edmonton, Calgary and Surrey, we pride ourselves on providing our clients with personalized service from the planning stages of your trip right through to your trip's conclusion. Many unplanned circumstances can occur during a trip, from cancelled flights to wading through all the appropriate documentation. We can help you with every aspect of your trip, and we strive to be available to you at all times. That means if you have an emergency in the middle of the night and you call us, our office line will direct you to a travel agent’s cell phone, so you can have assistance through any emergency, at any time day or night.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Multi Culture Travel: Reviews

2.8/5 (28 Reviews)
Anita nsabimana 1 year ago

Negative experience: The owner is thief, she does not give you all the details and before you know it ,you ticket is gone and she is offensively impolite. Watch out Fox.

Azfar Buksh 1 year ago

Negative experience: I would give 0 stars if I could. Coreen is very nasty and rude to her customers. Rather give my money to somebody who actually respects their customers. Don’t waste your time here.

Moses Mucyo Shikiro 1 year ago

Negative experience: You deserve 00, please guys stay away of these people, they nice when you are booking but after that they become , Very greedy, try their best to charge you extra money when you get any problem I put this sign on their office door ⛔️⚠️❌

Patience Bargeboe 1 year ago

Negative experience: Stay away from them she will be so nice when you are booking after paying she don't give a Damm. They took my 2300 my ticket was canceled during covid 19 after I went to book 9 months before my traving she asking me to pay another $2000 and being rude about it .never get new ticket never get money bsck

Champika karunathilake 1 year ago

Fantastic experience: Excellent

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Sunny Samual 1 year ago

Negative experience: Called them yesterday the guy who picked up the phone sounded like he just woke up.asked him a question he said he will call back. And of course no one called. Would not recommend

Nitin Styles 1 year ago

Fantastic experience: If you're looking to fly travel somewhere this is a great spot to get your tickets. They are good with their customers and give great prices. ✈

Kontee Esi 1 year ago

Fantastic experience: Great service ❤️

Janamjeet Mangat 1 year ago

Negative experience: Bad service

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Manvinder Dhaliwal 1 year ago

Negative experience: Very bad attitude to talk. I wish i can give her 0 star.

singh Binita 1 year ago

Negative experience: I would give zero star . I called in to enquire about tickets a guy answered the phone very unprofessional. I asked him my question and he said he will call me in 20 minutes. I asked him if he wants to write my phone number and he told me I already have it and said that he will call me back in 20 minutes .it's been 5 days and no call . I took my busines else where. So guys dont deal.with them take your busines somewhere else

B D 1 year ago

Negative experience: The location in the north end where Corrine works is the worst service I have ever experience. They are unprofessional and rude to deal with . They are good when you are booking something but as soon as there is an issue where you need their assistance they won’t return your calls . I would suggest any other place then dealing with Corrine at multicultural travel.

Moise Manzi 2 years ago

Fantastic experience: Best service received Thanks

Premin Arnold 2 years ago

Negative experience: I booked a ticket through Multicultural Travel and I called in to get the date changed and Multicultural told me that you can't change because of COVID and I would need to pay Thousands of dollars. That did not make any sense to me. The whole world knows we are living through COVID we have been in COVID for past 3 years Multicultural does not need to tell the customer that everyone knows that . The agent at Multicultural did not even bother to check whether she could change it or not. Hence I called the Airline direct and they were able to change it free of charge because the Airline had changed my original booking ( When my original booking was changed Multicultural Travels did not even bother to call and tell me that my flight was changed. Is that what you call Customer service ) I was entitled for a credit because it was not the mistake of the customer and when the Customer is entitled for a credit why does Multicultural Travels not give that credit to the customer . Can some one explain that to me . They only want our money once the customer pays if you try to call them and ask them any questions there answer is always is negative we can't do that instead of trying to help out the customer . The worst travel agent I have ever been to . They are a set of scammers please do not go to them. I will never ever go to Multicultural nor do any business with them. Terrible Terrible experience . They don't deserve even one star.

Chengetai T AKUENJE 3 years ago

Positive experience: I've dealt with Coreen in the past, but she wasn't in the office unfortunately. I ended up finding a cheaper itinerary online. Other than that I have no issues with them. I got a very decent ticket from them 4 years ago when I last travelled.

John Ntabana 3 years ago

Positive experience: I recommend the services I got from this location. Careen has shown professionalism in her job.

Salad Geele 3 years ago

Fantastic experience: Beautiful customer service and good environment

Cissy Namusobya 3 years ago

Fantastic experience: This place is very good and I bought my tickets yesterday on the good deal.

Shirley Almeida 3 years ago

Fantastic experience: Positive: 'Professionalism', 'Quality', 'Responsiveness', 'Value'

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Faisal Ismael 4 years ago

Fantastic experience: Very good guy then experience it person very helpful

Anu s 4 years ago

Negative experience: The person who picked up the phone was in a hurry to put the phone down and was not willing to listen or help.

Mohammad Malik 5 years ago

Positive experience: Fair price ticket

Vipul Surana 5 years ago

Fantastic experience: Very good place for Air ticket Staff so friendly and polite Mr premal so helpful for ticket booking gave all answer politely

Manjot Srawn 5 years ago

Negative experience: Very irresponsible

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Vipul S 5 years ago

Fantastic experience: Very good place for Air ticket. Staff so friendly and polite. Mr. Premal so helpful for ticket booking gave all answers politely.

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Amel A 5 years ago

Negative experience: Worst place ever! Unprofessional, rude staff lacking customer service. Not worth even one star.

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Erik Y 5 years ago

Negative experience: This place is a disgrace. They don't deserve even one star. They do not know how to book a flight. They drag your booking until it becomes expensive.

Tariro Munhenga 5 years ago

Negative experience: The worst ever, will not recommend anyone. Very unprofessional people.

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