Authentik Canada

Rue St-Hubert 7680, H2R 2N6, Montreal
Rue St-Hubert 7680
H2R 2N6, Montreal
(514) 769-0101

Opening hours

  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 3:00 PM
  • Sunday: Closed

Authentik Canada est une agence de voyage canadienne située à Montréal. L'entreprise est spécialisée dans la planification de road trip sur mesure en voiture ou en camping-car au Canada et voyage d'hiver à motoneige pour les familles ou les couples. Le site Internet d'Authentik Canada est une véritable mine d'or en informations qui vous aideront à organiser au mieux votre voyage au Québec. D'ailleurs, commencez par télécharger leur guide voyage gratuit en pdf afin de commencer du bon pied la planification de votre circuit au Canada.

Our comment from TraTraTravel about Authentik Canada:

Authentik Canada is a highly regarded travel agency specializing in personalized road trips across Canada. Customers consistently praise the excellent service and expertise of the team, highlighting aspects such as:

  • Quick response times and professional advice.
  • Customized itineraries that enhance the travel experience.
  • Competitively priced car rentals with transparent policies.
  • A comprehensive roadbook filled with useful information and tips.
  • A dedicated team that listens to client needs and offers a human touch.

While many users report positive experiences, some have pointed out areas for improvement, particularly regarding partnerships with car rental companies where issues with vehicle condition and service speed were mentioned. Nevertheless, the agency remains committed to customer satisfaction and rectifying any concerns raised. Overall, Authentik Canada strives to make every trip memorable and enjoyable, making it a reliable choice for travelers seeking to explore the beauty of Canada.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Authentik Canada: Reviews

4.6/5 (223 Reviews)
Luc Warnier 9 months ago

Fantastic experience: Intermediate for the rental of my vehicle in Quebec, nothing to complain about, excellent support, advantageous prices and benefits specific to Authentik Canada (insurance)

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EMILIE 9 months ago

Fantastic experience: I highly recommend Authentik Canada, a serious company that listens to its clients. Perfect support! Thank you and looking forward to it, Emilie.

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Marie-Brigitte Gries 9 months ago

Negative experience: Beautiful country. Too many planned roads, we would have preferred to have more time in certain places rather than getting back behind the wheel right away. About 4000km in 3 weeks in an RV. Very disappointed with the activity proposals, not suitable for our son's age, 6 years old. Bad family experience. (Regarding the activity, a girl of about 14 years old also had to leave the boat)

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Authentik Canada

Hello Marie-Brigitte, Thank you for your feedback. We are sorry that some aspects of your trip did not meet your expectations. Regarding the distances, it is true that a Calgary-Calgary itinerary involves many kilometers. Your program included approximately 3300 km over 21 days, which is representative of the distances in Canada. We regret if this was perceived as too ambitious and could have adjusted the itinerary further to your preferences. For the boat activity, we work with partners who adhere to strict safety standards, and this activity has no age limit. However, we understand that the conditions that day, with choppy seas, may have made the experience uncomfortable, and we are sincerely sorry for that. We take note of your comments regarding activities for your son in order to continue improving. We hope that some moments allowed you to enjoy the beautiful Canadian landscapes. Best regards, The Authentik Canada team

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Pierre Jenny 10 months ago

Fantastic experience: Excellent agency generous in useful and practical information.

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Janrun 10 months ago

Positive experience: Simple online booking, however no customer follow-up (by phone) when you have an issue.

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Authentik Canada

Hello Jaurun, Thank you for your comment. We are sorry to hear that you did not receive the expected follow-up call. Please know that our team is very available to meet your needs, and we also offer a support line until 10:00 PM to better assist you. Please feel free to write to us directly at [email protected] so we can rectify this situation quickly with you. Thank you again for sharing your experience with us, and we look forward to assisting you. Best regards, The Authentik Canada Team

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leon imbery (billy) 10 months ago

Fantastic experience: A site that is easy to access and easy to understand, ideal for the search for a campervan.

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laurent bontemps 10 months ago

Positive experience: I recommend! A very competitive rate as well as good case follow-up. However, the vehicle pickup at AVIS is more questionable but still acceptable.

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vanessa gerbaud 10 months ago

Fantastic experience: Superb experience, I highly recommend!! Caroline was very available both by phone and by email. The itinerary was 50% on our own and 50% with Authentik Canada. Very interesting rates, Caroline made us proposals according to our desires while respecting our budget. We just had a very outdated accommodation but it was quickly forgotten. The roadbook is very convenient. I recommend without hesitation. I will return to them for a new itinerary because there is so much to see!!

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Authentik Canada

Hello Vanessa, A big thank you for your feedback! We are delighted that you had such a wonderful experience and that Caroline was able to meet your expectations. We note your comments regarding the accommodation and are glad that everything else lived up to your standards. The roadbook is handy and a lovely keepsake to keep! Best regards, The Authentik Canada Team

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Jean Noel 42 10 months ago

Fantastic experience: Strongly recommended for a trip to Canada. We went through Authentik for renting a car with Thrifty. Exceptional value for money, knowledgeable and pleasant staff, responding quickly to any request, perfect for traveling with peace of mind.

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CASANOVA Jack 10 months ago

Fantastic experience: Thank you to Véronique and all the teams at Authentik Canada for their professionalism. We just completed the dream circuit from Toronto to all of Gaspésie in 3 weeks where everything was perfect.

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Authentik Canada

Hello Jack, Thank you very much for your message! We are delighted to hear that your trip from Toronto to Gaspésie went perfectly. The whole team, and Véronique in particular, thank you for your trust. We look forward to accompanying you on your future adventures! Best regards, The Authentik Canada team

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Thomas Taglicht 11 months ago

Positive experience: Good company for those who prioritize price. 'Experts' are not experts at all, very young and without much experience. Knowing only partially what they offer and not taking care of the details at all. We have to review everything ourselves point by point and check the ferry schedules, site openings, tides, etc., and ask them to make the necessary adjustments. Suggestions for cheap hotels with no atmosphere, little planning of what to do or see. After a 1-month road trip, we returned without having seen 'Authentic Canada.' What a shame. In short, a click & check company that with a bit more investment in AI (already at the current state) could easily do without all its 'experts.'

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Authentik Canada

Hello Thomas, Thank you for taking the time to share your feedback. We are sorry to hear that your trip did not meet your expectations and we take your comments very seriously. At Authentik, we strive to provide personalized and quality advice at every stage of the journey. We sincerely regret if certain information, such as ferry schedules or planning details, were not perfectly clear and we take note of your suggestions to improve our services. Regarding accommodations, we offer a varied range of options, and we will ensure to highlight them even more in the future to guarantee a wonderful experience. As for our team, it is composed of passionate and dedicated specialists, with solid knowledge of the proposed destinations. We prioritize continuous training to enable them to best meet the needs of each traveler, and we are sorry that this was not perceived that way. We hope that despite these inconveniences, some aspects of your stay were still enjoyable. Thank you again for your comments, they are essential for our continuous improvement. The Authentik Canada Team

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Jo Ker 11 months ago

Fantastic experience: Top location!!! The vehicle was very well equipped and the staff was great. Plus, a shuttle takes you to your hotel once the rental is returned. Pure happiness!!!

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Jules Renard 11 months ago

Fantastic experience: Thank you to Authentik Canada for their advice on places and cities to see. It gives a first glimpse of what to expect in Canada. We rented a car through them. The price was very good and everything went very well. They even gave us a phone number to help us in case of a problem, which was very reassuring.

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Authentik Canada

Hello Jules, Thank you very much for your positive feedback! We are delighted to have been able to assist you in preparing for your trip to Canada and that our advice helped you explore the must-see places and cities. It is also a pleasure to learn that your car rental went smoothly and that our support service contributed to making your experience more enjoyable. Please feel free to reach out to us for your future travel plans, we would be happy to assist you again! The Authentik Canada team

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Cécile Villain 11 months ago

Fantastic experience: Good listening Very good advice Excellent responsiveness

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Gaëtan Courtel 11 months ago

Fantastic experience: We are very satisfied to have contacted authentik Canada for our trip. It was our first experience for a trip to another continent and we always received a quick response to our questions.

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Vincent Granges 11 months ago

Fantastic experience: Road trip in a camper from Calgary to Vancouver was top notch!! I can only recommend for the organization, the help, the information, last minute changes, and the execution of the trip! Thank you!!

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Andre Stoffel 11 months ago

Fantastic experience: Authentik allowed us to make this fabulous trip not only through their documentation, advice and proposals but also through the rentals made.

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Authentik Canada

Hello Andre, Wow! Your photos are amazing! Thank you very much for your nice comment, and we are very happy to have contributed to making this fabulous trip happen! Looking forward to seeing you again, The Authentik Canada team

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Oren Chauvel 11 months ago

Fantastic experience: I highly recommend it. Unbeatable prices and impeccable service

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Sébastien Castaneda Guerra 11 months ago

Fantastic experience: Excellent experience. A big thank you to Véronique from Authentik Canada. We had a wonderful stay in Canada thanks to the itinerary she prepared for us! I highly recommend it.

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Authentik Canada

Hello Sébastien, Thank you very much for your feedback! We are delighted that Véronique's itinerary helped make your stay in Canada memorable. Your recommendation is greatly appreciated! Best regards! The Authentik Canada team

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Doris 11 months ago

Fantastic experience: Professional service! Very good advice, attentive to our expectations. No surprises when picking up the vehicle. Successful trip!

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Authentik Canada

Hello Doris, Thank you very much for your beautiful photos and your comment! We are happy to hear that your trip lived up to your expectations. See you next time! The Authentik Canada team

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Anthony Savidan 11 months ago

Negative experience: Run away! Don't count on them to help you. Used to book a rental car from a provider (AVIS) months before our trip, we received an email the day before (while we were already on site and with a busy schedule) indicating that our car would be 4 to 5 hours late. After calling to verify the accuracy of this information and to avoid going there for nothing, we were told to go to the agency anyway, that we would be upgraded. FALSE! Upon arrival, we were offered another vehicle but we would have to pay for the 'upgrade' or wait for the infamous vehicle. Result: here we are off for 5 hours of waiting with luggage and a backpack, (you might think they could take the opportunity to make a tour, but that would underestimate the Matéo and the somewhat shabby and ordinary commercial area that we have all around us). Conclusion: Difficult company to reach and perfect for wasting your time.

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Authentik Canada

Hello Anthony, I understand your frustration, and I am sorry for this disappointing experience. Unfortunately, it happens that car rental companies, regardless of the brand, face delays in vehicle delivery. These delays can be caused by various factors, including late returns from previous customers, vehicles returned to different agencies than planned, or unexpected repairs. It is very rare that our suppliers inform us in advance so we can contact our guests; in such cases, it means they have a serious management issue with their fleet, and the waiting time will be very long. They prefer to notify customers so that they can plan their day differently to suffer less from the wait. Regarding the fact that they wanted to charge you for the upgrade despite not having your vehicle, this is not normal. It is a rule that all renters follow; if they do not have the reserved vehicle category, they must upgrade for free. This is when you should have called us so that we could negotiate with the counter staff to ensure they follow this rule. Although this does not excuse the lack of communication or the inconvenience it may cause, these situations can unfortunately happen. We strive to minimize this kind of inconvenience for our customers, and we are constantly working with our partners to improve the speed and quality of service. Your feedback is valuable to us and helps highlight areas for improvement.

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C Gadh 11 months ago

Fantastic experience: Car rental: pick-up of the vehicle in downtown Halifax at a hotel, return at Halifax airport. In both cases, great service: no extra fees, free upgrade, warm welcome, very quick vehicle pick-up and return. Very advantageous prices. I recommend for vehicle rental.

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Authentik Canada

Hello, Thank you for your comment. It's a pleasure to read that your car rental went well! We look forward to seeing you again on our roads, The Authentik Canada team

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Yann Scott 11 months ago

Fantastic experience: We came to pick up our vehicle a day early by mistake. That day, many people were unhappy because the rental companies had no vehicles available, even though reservations had been made online six months in advance. The person at the counter explained to us that there had been delivery issues with vehicles for the three different rental platforms. To avoid any problems, we returned the next day two hours before our appointment to ensure we would get our vehicle for our road trip across Canada. To our great surprise, we received a free upgrade, as there were still no vehicles available in the category we had reserved. We ended up with a high-end electric vehicle, which was more comfortable. I am completely satisfied with the commercial service and the professional attitude of the seller who managed the situation with a lot of courage, especially after the difficult day the day before.

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Authentik Canada

Hello Yann, Thank you for your detailed feedback! We are delighted that despite the initial incident, you were able to get an upgrade and that the on-site rental agent was able to provide you with top-notch service. We all do our best to ensure our customers are satisfied, even in the face of unforeseen events. We hope your road trip across Canada was memorable, and we remain at your disposal for your future travels! The Authentik Canada team

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Laurent Vigner 11 months ago

Fantastic experience: Used for a car rental, competitive rate, and responsive customer service.

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Patrick Duchene 11 months ago

Fantastic experience: Authentik Canada is a great agency with top-notch staff who know their job well. I have used them 4 times, always perfect!

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Authentik Canada

Hello Patrick, Thank you for your review! Glad that our services have always satisfied you. Looking forward to assisting you again! The Authentik Canada Team

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thierry gourichon 11 months ago

Fantastic experience: thank you to Véronique for preparing our 3-week trip for 4 people

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CM1 michelis 2 ecole 1 year ago

Fantastic experience: easy to drive location for Canada at great prices

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Michel Romaggi 1 year ago

Fantastic experience: Very advantageous rates for a comfortable vehicle.

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Luc Videau 1 year ago

Fantastic experience: Thank you for your help and the rental of our car for the 2 weeks with family. Perfect

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Guillaume Ferrand 1 year ago

Fantastic experience: Very happy with our car rental with Avis through Authentik Canada (rate, conditions…) for our family road trip!

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Mathieu Picon 1 year ago

Fantastic experience: Fabulous requests fulfilled an extraordinary experience. We are not left behind. A dream trip. Thank you again.

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Gregory Hau 1 year ago

Fantastic experience: Everything was perfect for the rental of our car through Authentik Canada. We highly recommend.

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Riadh Caïd Essebsi 1 year ago

Fantastic experience: Bravo to Authentik Canada Very serious and professional agency 16 days of dreams in fabulous parks An unforgettable experience Impeccable organization A big thank you to Caroline Dion, our contact at Authentik

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Authentik Canada

Hello Riadh, Thank you immensely for your warm words! We are delighted that your 16-day experience in the heart of Canada's fabulous parks was unforgettable. We look forward to accompanying you on future adventures! Sincerely, The Authentik Canada team

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barbotin yves 1 year ago

Positive experience: Outstanding 15-day trip with no bad surprises. Top organization and a great free app that works even without a connection!!

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Authentik Canada

Hello Yves, Thank you for this superb feedback! We are delighted that your 15-day trip was a success and that you appreciated our organization as well as our app. Your satisfaction is our greatest reward. We look forward to accompanying you on your next adventures! The Authentik Canada team

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PHILIPPE BARSELO 1 year ago

Fantastic experience: Car rental at the best price and without worry in Montreal. Thank you Authentik

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Fanélie GUISEPPIN 1 year ago

Fantastic experience: I recommend for car rental because it is cheaper than going directly. The contact person is available and gives good advice.

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Riad Djelloul 1 year ago

Fantastic experience: Great experience, the rates are very advantageous when going through authentik; the follow-up is very well done and they respond quickly to all our questions. I recommend it 100%.

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francois MARTEL 1 year ago

Fantastic experience: Very satisfied with your vehicle rental services. Satisfied with the rate obtained and the provider (Montreal airport rental). Simple and efficient. We will call on you for our next trip.

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Michelle Mimi 1 year ago

Fantastic experience: In the jungle of prices and services that are always misleading because they exclude taxes and all add-ons, AUTHENTIK appears as a savior. Finally, some transparency and a concern for humanity.

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Denis Coquel 1 year ago

Fantastic experience: Indispensable for a hassle-free road trip. Very professional travel agency that listens to its clients. Great follow-up and advice from start to finish.

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Julie Schmidt 1 year ago

Fantastic experience: Second experience with Authentik and still very satisfied with their work. I particularly appreciate the freedom of our choices and the valuable help from the advisor. I will not hesitate to work with them again!

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Alain Abry 1 year ago

Fantastic experience: I went through AUTHENTIK for the car rental. Very professional. Everything went smoothly regarding the documents and the information provided by the site. The rental with Avis was a bit less pleasant but that's another issue.

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Pierre J 1 year ago

Negative experience: In preparation for our upcoming trip to Canada, we were looking to rent a car and visited the Authentik website, which offered us a vehicle for the price of €993 for 19 days. By the time I made an internal transfer to fund my account, I couldn't confirm the order on the same day, and I logged back in the next day, having received an email from Authentik urging me to confirm the rental in the meantime. SURPRISE, the price for the same vehicle, for the same period, had risen to €2,600! I replied to Authentik's email asking for an explanation, and all I received today was an email from the same person asking if I needed help confirming this rental!!

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Authentik Canada

Hello Pierre, We are sorry that the price changed from one day to the next, but unfortunately this can indeed happen. We are directly connected to car rental companies. This means that we have availability and pricing in real-time. It can happen that due to lack of availability, prices unexpectedly spike. It is the rental companies that dictate their prices based on their fleet. We encourage you to keep an eye on prices on our site as there are times when price increases can work in the opposite direction. We apologize that our response was not clearer the first time you asked us the question. Best regards.

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Arnault Thierry 1 year ago

Negative experience: Very, very disappointing experience with Authentik Canada, not to mention the prices charged that could justly warrant good service (about +40% compared to actual public prices with taxes) and not counting the negative performances of some partners. No transparency on the quote, take it or leave it, no reflection period, no arrangements proposed, no discussion or commercial counter-offer from Authentik. Never seen that. No interest, no support! Thank you very much! We made this choice to avoid managing things and to offer ourselves the trip of our dreams, but we received no support from Authentik Canada, neither in the preparation in April 24 nor during in August 24 with Alyssa: No preparation advice, everything is available on the website or will be in the Roadbook you'll receive at the last moment, you find the information yourself, no help to find accommodations in Acadia on August 15, fundamental to our trip noted as early as preparation in April, and this despite the intervention of a so-called 'manager from Authentik Canada' who confirmed to leave us in our own troubles despite finding accommodations ourselves instead of being managed by Authentik Canada. Services ordered but canceled because no longer available without explanations and without proposed upgrades on the Airport/hotel transfer ($110 requested instead of a $47 taxi but I was asked for an extra $110 to find a solution!). Bookings poorly made or half-made like at the C3 hotel in Quebec, for example, which had not received the booking for parking (and this was not the first time according to the hotel) which we reported to Alyssa but she did not intervene by reminding the hotel to find us a solution (there are more expensive parking lots further away) or the rental car that charges you for the second driver while Authentik Canada normally includes the spouse! Booked services but poorly planned on the route like CIMEAVANTURE 140 km from the hotel in PERCE on our route but from the following hotel a day later that we had to rearrange ourselves by managing directly with CIMEAVANTURE to avoid a back and forth to the PERCE hotel of 280 km to pass in front a day later. The first step in Montreal of half a day upon arrival is of no interest (too short) with the car rental pick-up in the city 2 km on foot with the luggage from the Best Western hotel. It would have been better to start directly in Quebec with the car pickup at the airport. Cancellations of partner services before and during when I asked Alyssa to check and inform us to organize but she did not intervene with the providers (due to the storm in Canada in August) like the ferry in GODBOUT which we had to reschedule ourselves with the provider. What's the use of taking a travel agency? To pay and then be told afterward that it was canceled, manage it yourselves directly? Does that really have value or is that called another practice? Also beware of cancellation conditions that even with the 'cancellation plus offered' option, after 72 hours they will still withhold 20% regardless of the reason, never seen that either! The polite responses are always the same but without proposing anything 'We are really sorry that you are dissatisfied but we remain available if you have any other questions,' thanks but that doesn't help, do your job!

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Authentik Canada

Hello Mr. Arnault, We are deeply touched by your message. We want to express our sincere apologies for the disappointing experience you had with Authentik. Unfortunately, your experience is not at all representative of our quality standards, which drive us to proactively respond to the needs of our guests every day. It is clear that, in your case, we did not meet our goal. We fully understand your frustration and take into account each of the points you mentioned. I am Isabelle Plourde, Quality Director, and I personally want to ensure that this situation is thoroughly analyzed. With my team, we will examine every detail of your file to understand what went wrong and identify necessary areas for improvement. I indeed note numerous exchanges between Alyssia and you. Regarding the services, particularly the bookings for your stay in Acadia, we did everything possible, and several members of the product team worked on your file to try to meet your needs. Unfortunately, the Acadian Festival period, extremely popular, made the task particularly complex. Despite your reservation in April, availability was extremely limited. This time of year in Acadia is so popular that hotels are often fully booked up to 1 year in advance. We sincerely regret that this affected your stay. It is vital for us to ensure transparency and to offer viable alternatives in the event of changes or cancellations. We regret that this was not your experience. Regarding cancellations, we understand that the situation has been particularly stressful, especially with unforeseen weather-related issues. Although some circumstances are beyond our control, we should have provided you with more effective and responsive support. We take this very seriously. If you wish, I would like the opportunity to discuss your experience in more detail and see how we could rectify this situation. I remain at your disposal to discuss this matter. Once again, we sincerely apologize for the inconveniences you encountered. Sincerely, Isabelle Plourde Quality Director, Authentik

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31 Tejedor 1 year ago

Fantastic experience: Efficiency and speed in the explanations (in French) and the issues to resolve from Marion, who was our contact for our camper van stay in Halifax. Thank you because thanks to this, we had a wonderful vacation.

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Matthieu Laurent 1 year ago

Fantastic experience: We recommend! Our advisor listened to our choices and perfectly advised us to optimize our trip with our 2 children. Thanks to her experience and professionalism, we had a wonderful trip! Thank you, Véronique.

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Authentik Canada

Hello Matthieu, Thank you very much for your positive feedback! We are delighted that your trip was a success and that Véronique was able to meet your expectations. At Authentik, our priority is to provide you with personalized service so that every trip is memorable. We hope to accompany you again on your next adventures with your children! Best regards, The Authentik Canada team

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Dominique JEUNE 1 year ago

Fantastic experience: I highly recommend if you come to Canada. A car rental where they don't try to add insurances that you already have (Visa card or other personal ones). The rental agent is educational in this regard. Friendly and smiling as well. What more can I say but that I highly recommend it. I will do it again.

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Maë ARNAUD 1 year ago

Negative experience: We recently rented a vehicle through this agency for a trip to Canada. Unfortunately, we had to cut our stay short due to extremely difficult circumstances: my partner was urgently repatriated due to a double fracture of the feet, and I lost my father during this same trip. Despite this exceptional situation, the agency refused to refund us for the unused rental days, on the grounds that the contract could not be modified once opened. What is even more disappointing is that, although we informed the agency that our insurance would not cover this situation, they showed no empathy or flexibility. They referred us to their general conditions without even considering a commercial gesture, even though it is likely that the vehicle was re-rented during the peak tourist season. The lack of consideration for clients going through such difficult times is deeply shocking. We will never go through this agency again, and I strongly advise anyone against using them. Moreover, it is undoubtedly much more interesting to go through the rental company directly than through them: we had made the opposite choice because the rental company no longer had a vehicle directly. We are planning a second trip to Canada next year but it goes without saying that we will never go through Authentik Canada again.

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Authentik Canada

Hello Maë, First of all, we would like to express our sincere sympathies for the difficult challenges you have faced during your trip. We understand that these circumstances have been particularly trying, and we are sorry for the situation you experienced. Regarding your request for a refund, we want to clarify that in unfortunate cases, it is usually travel insurance that covers lost expenses due to such circumstances. We are required to adhere to the contracts of our car rental partners, and they do not reimburse unused days. We sincerely regret that your insurance was unable to cover this situation. Please note that we have still written an email to our account manager at the rental company to see if an exception can be made in this specific case. We will contact you as soon as an agreement is reached. Best regards, The Authentik Canada team

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Vincent Bernier 1 year ago

Fantastic experience: Very professional, totally trustworthy travel agency. Very nice roadtrip along Quebec roads, parks, rivers, lakes and cities.

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Juliane Copt Favennec 1 year ago

Fantastic experience: road trip of very good quality! we recommend

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Loredana Nimara 1 year ago

Fantastic experience: Excellent experience! Very nice trip, well organized! I recommend!!

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Valérie Dion 1 year ago

Fantastic experience: This company is the cheapest we found; good service, good follow-up

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reno cho 1 year ago

Fantastic experience: Second experience with Authentik, I recommend them, they are attentive, and accompany throughout, before and during.

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Peter Sallard 1 year ago

Fantastic experience: Very good experience. Everything was clear. Vehicle provided in perfect condition.

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Coralie Mertens 1 year ago

Fantastic experience: A quality service, impeccable listening, and much more from start to finish. Great exchange with Marion. I recommend it 1000 times.

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martin martin 1 year ago

Fantastic experience: Vehicle rental in Canada, everything went perfectly, efficient and fast service without any unpleasant surprises.

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Mary Lyne Mounier 1 year ago

Fantastic experience: Interesting road trip, very good choice of accommodations, travel agency to recommend, very available and competent staff. A big thank you to Fanny and Marie-Michelle for their professionalism.

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Marie-Cecile Vidal-Rosset 1 year ago

Fantastic experience: Excellent agency. Very practical site that allows you to customize your trip. Perfect staff. This made for an exceptional family trip.

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vincent demonty 1 year ago

Fantastic experience: Awesome, everything went very well for my car rental, I had no problems, and the people at Authentik Canada take great care of you. I recommend them.

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Karine Marie 1 year ago

Fantastic experience: Perfect for preparing our tailor-made road trip in Quebec safely. A team that listens and is available to anticipate and solve any potential issues. A perfectly successful trip! Thank you!

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Nathalie Mortier 1 year ago

Positive experience: The car rental experience was excellent. Adeline from Authentik was impeccable regarding communication, responsiveness, and kindness: thank you to her. Everything that follows only concerns Avis: We had to wait 45 minutes before getting the car... the return of the car should then be adapted for free (being able to return it after as much time as we waited). It was not a Hyundai Elantra but a Toyota Corolla. Luckily, we had 2 medium suitcases and 1 large one because otherwise, we wouldn't have been able to fit all 3 suitcases (3 suitcases indicated on the site... so watch out for the suitcase dimensions). Otherwise, the return was done easily (a smile and a less annoyed tone from the employees would be appreciated... especially from the lady). The car is very pleasant to drive, was clean, and had a full tank...

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Authentik Canada

Hello Nathalie, Thank you very much for your feedback and for your kind words about Adeline. We are delighted to hear that you appreciated Adeline's communication, responsiveness, and kindness. We will certainly pass on your thanks to her. Regarding your experience with Avis, we are sincerely sorry to hear that you had to wait 45 minutes to pick up your vehicle. Unfortunately, it is possible to experience delays with rental companies during peak season due to high demand. They cannot afford to delay your handover due to subsequent reservations as well. We understand that this can be frustrating, and we will relay your comments to the rental company. We also regret that the vehicle provided did not exactly match the one you reserved. It should be noted that you are renting a car category, and the model may vary within that category. On our end, we recommend 2 bags on our website for an intermediate car. We are glad that, despite these inconveniences, you found the car pleasant to drive and in good condition. Thank you for your comments, and see you next time! The Authentik Canada team

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Soizic Lagadec 1 year ago

Fantastic experience: I highly recommend this site. A customizable road trip from the choice of vehicle to the choice of accommodations, everything is adjustable (and the navigation on the site is intuitive). The roadbook provided after booking is a true travel bible. Our advisor was available and efficient in the rare cases we had to contact her. No unpleasant surprises. If we have to go back to North America for a new road trip, we will work with them again without a shadow of a doubt.

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David Briand 1 year ago

Fantastic experience: First experience with Authentik Canada. A big thank you because everything was perfect, from the chosen steps to the activities and the quality of the hotels. A big thank you to Véronique for her responsiveness and her advice and the changes made to the itinerary. A small downside for the Gauthier house hotel that replaced the Hovington house in Tadoussac, which was really below the other hotels, but once again our advisor was sorry for us and did what was necessary. I think we will return to Canada with Authentik.

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Anthony Jean 1 year ago

Fantastic experience: 2 trips with them, no regrets!! top-notch

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Yann Deuex 1 year ago

Fantastic experience: Canada was a dream! Authentik Canada made it come true! It's quite easy to say that a company is good when everything goes smoothly. In my case, there was a small hiccup when renting the car, and I can tell you that I was more than happy to have Authentik Canada by my side (especially Marine who supported us from A to Z). She knows her job, she listens to you, she follows up, she calls you back, she sends you emails, and she acts as an intermediary with the provider. Wow!! You feel like a VIP, and we are thrilled that everything went so well; I really don't regret it. If I had to do it again, I would trust them with the entire trip, completely blindfolded, and if you expand to other countries, I'm with you!! Thank you, Authentik Canada, thank you, Marine. The 'customer service' in its true sense still exists; Authentik Canada proved it to me, it's unfortunately very rare, but they can boast about having real customer service!! BRAVO and thank you, Marine!

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Authentik Canada

Hello Yann, We are delighted to learn that your Canadian dream has come true thanks to Authentik Canada. We place great importance on every detail of your trip, and your satisfaction is our top priority. Your situation with the car rental demonstrates the importance of good customer service, and we are pleased to see that Marine was able to assist you effectively throughout this process. Your appreciation for Marine and our team means a lot to us. We are proud to provide quality customer service that makes a difference, even in unexpected moments. Thank you once again for your trust and enthusiasm. We would be thrilled to accompany you on your future adventures, whether in Canada or elsewhere.

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Philippe CATHERINE 1 year ago

Fantastic experience: The car rental via Authentik Canada went smoothly. Impeccable service for the vehicle pickup, which fully satisfied us during our three weeks of road trip.

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Cyril Montois 1 year ago

Fantastic experience: Very good experience to discover this country. Very professional organization and very good advice. Even the proposed activities are of very high quality. I would just advise you to carefully study your itinerary and consider adding a few days here and there. But I recommend it 100%, you can go there with your eyes closed.

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Patrick Denis 1 year ago

Positive experience: This is our 4th trip with Authentik, once again a successful experience. Value for money, quality hotels well located at each stage. Easy pick-up and drop-off for the car. Appropriate visiting advice. One downside is the growing crowds and the need to book parks in advance, which isn't always easy, but there is so much to see that you can avoid the beaten paths. Thank you for everything.

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Authentik Canada

Hello Patrick, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your fourth trip with Authentik and that our value for money, as well as the quality and location of our hotels, met your expectations. It is true that there is so much to see that it is always possible to get off the beaten path despite the growing crowds! Thank you again for your trust and your kind words. We hope to accompany you on your next adventures! Best regards, The Authentik Canada team

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Marine ANDRE 1 year ago

Fantastic experience: I have used Authentik Canada for my travels three times now. Once for a winter stay, once for a car rental, and now for a road trip in a camper van in the West. I wholeheartedly recommend this service! As far as pricing goes, they are very competitive for vehicle rentals, and the service is on point, as well as the organization for everything. Even when there are hiccups during the stay, they respond to me in less than 48 hours. Go for it! I have realized my Canadian dreams thanks to them.

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Authentik Canada

Hello Marine Andre, Thank you immensely for your wonderful comment and for your loyalty to Authentik Canada. We are delighted to learn that you were able to realize your Canadian dreams thanks to our services. We take pride in responding quickly and effectively to any unexpected events so that our clients can fully enjoy their stay. We look forward to accompanying you again for future adventures! Sincerely, The Authentik Canada Team

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Ludovic Rivaud 1 year ago

Fantastic experience: Personnel always so effective and professional. We are always very well accompanied and advised. Thank you and see you very soon for new adventures!

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Authentik Canada

Hello Ludovic, Thank you very much for your kind comment! We are delighted to know that our team was able to meet your expectations and assist you effectively and professionally. We look forward to seeing you again for new adventures and to continue providing you with quality service. See you very soon! The Authentik Canada team

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Constance 1 year ago

Fantastic experience: We highly recommend Authentik Canada! Everything went as planned, reasonable in price when booked in advance! If we had to do it again, we wouldn't change anything! Thank you Alyssa & Marie-Michelle on site!

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Authentik Canada

Hello Constance, It is a pleasure to read your wonderful comment. We are delighted that your experience lived up to your expectations and we greatly appreciate your recommendation. We will pass on your thanks to Alyssa & Marie-Michèle! We look forward to welcoming you again on your next adventure! The Authentik Canada team

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cecile grenier 1 year ago

Fantastic experience: very nice service and I had a person who spoke French. Caroline Dion was very attentive, I trust her.

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Authentik Canada

Hello Cecile, Thank you very much for your positive feedback! We are delighted to learn that you enjoyed our service and that you had the chance to communicate with Caroline, who seems to have been very attentive and professional. Thank you for your trust and we look forward to seeing you again on our roads, The Authentik Canada Team

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Franck Bultez 1 year ago

Fantastic experience: We were delighted with our stay in Quebec on all fronts. Even though in hindsight we would certainly have adjusted a few points, overall it's a big thank you for the organization. The activities at the 5-star farm were great, the people we met (guides, servers, cooks, members of the organization) were all very kind and attentive. A bit disappointed with the city of Montreal but very happy with the city of Quebec. Regarding the activities for visiting the cities, I still recommend preparing everything well in advance because there were times we searched a bit for what to visit to avoid unnecessary travel, but it ultimately comes down to each person's choice based on their preferences and the organizer's advice.

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Authentik Canada

Hello Franck, We are delighted to read that your stay in Quebec was a positive experience. Your satisfaction is our priority, and we are happy that the activities at the 5-star farm lived up to your expectations, as well as the interactions with the team on-site, who always strive to provide attentive and warm service to guests. Regarding Montreal, we are sorry that the city did not meet your expectations. Every destination has its own charm and particularities, and we understand that everyone's preferences may vary. We sincerely thank you for choosing our organization for your trip to Quebec, and we hope to have the pleasure of welcoming you again. The Authentik Canada team

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David-Anthony Delavoët 1 year ago

Negative experience: Worst car rental experience of my life. 3 hours of waiting at the rental desk (Hertz/Dollar/Thrifty group) while other rental companies were operating normally. Vehicle clearly prepared in a hurry and poorly cleaned: the front AND rear cup holders were all sticky with dried sweet coffee, dirty mud carpets... it’s shocking. Authentik Canada does not seem to adequately 'manage' its suppliers and seems satisfied with that, showing no regard or empathy for its customers. Very disappointed with this second experience with this tour operator.

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Authentik Canada

Hello David, Thank you for sharing your rental experience with us, which unfortunately did not go as we would have liked. Your rental experience was clearly not up to the standards we expect from our partners. We make thousands of bookings per year. Most go well. Sometimes, it may happen, and this can occur with any of our rental partners, that things do not meet our requirements. Our goal is then to contact the management of the offending company to share our guests' experience and request that improvements be made on the negative aspects of the rental experience. We understand that when this happens to us, it is frustrating to see that the recovery work is done afterward. But we are confident that the more we raise our guests' complaints to the right people, we will eventually improve the processes. Hoping you had a wonderful trip in our country. Best regards from our team!

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Julien WERNER 1 year ago

Fantastic experience: Family trip to Canada for the first time, Tanya was able to guide me and modify the trip according to our wishes and activities, responsive and super convenient. I recommend Authentik Canada to all French people who want to go see our Canadian cousins!

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Authentik Canada

Hello Julien, We are delighted to hear that you had a wonderful trip to Canada with your family! Your satisfaction is our greatest reward and we are grateful to have been able to contribute to your memorable vacation! Your photos are beautiful! Thank you for your trust and your recommendation! We look forward to seeing you again soon in Canada, The Authentik Canada team

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JEAN-MARC GUILLOT 1 year ago

Fantastic experience: Very good service. I did contact Authentik only a week before the beginning of our trip. Everything went perfectly.

Authentik Canada

Thank you Jean-Marc !

Bob Lord 1 year ago

Fantastic experience: Excellent organisation with a view to detail. Thorough knowledge of accommodation. Roadbook gives ideas of what to do and what to eat. They even programmed all our destinations in the Sat navigation for us! No hesitation in recommending them. We'very been with them twice.

Authentik Canada

Thanks Bob !We appreciate it.

Sarah Coutu 1 year ago

Fantastic experience: I've been visiting L'Espace for a little under two years and am very impressed! The yoga, pilates and essentrics teachers are great!

Authentik Canada

Thank you Sarah !

Laurent Bergès 1 year ago

Positive experience: Very pleasant site for preparing a road trip in Canada and very convenient for booking a vehicle: I found the best price there.

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Authentik Canada

Thank you Laurent! We work very, very hard to find you the best prices. We continue to work on this. Welcome back home!

Mel Matth 1 year ago

Fantastic experience: Nous avons loué une voiture via Authentik Canada, les prix sont très intéressant malgré quelques soucis venant du loueur mais que la société Authentik Canada a réglé et nous a dédommagé. Vous pouvez compter sur le professionnalisme des personnes de cette société ainsi que de leur gentillesse et des réponses rapides. Nous avons pu faire un road trip sur mesure grâce au site. Très bon site et travail des personnels.

Authentik Canada

Bonjour Mel, Nous vous remercions pour votre commentaire. Les problèmes que vous avez rencontrés avec le loueur sont malheureux, mais nous sommes très contents que notre équipe ait su résoudre le problème et vous dédommager. L'assistance d'Authentik Canada est définitivement une force pour ce type de situation. Nous sommes heureux que notre professionnalisme ainsi que notre réactivité vous a permis de vivre une belle expérience. Bonne continuation dans vos aventures et au plaisir de vous revoir sur nos routes! L'équipe Authentik Canada

Hervé Hotier 1 year ago

Fantastic experience: Très satisfait du service intermédiaire pour la location d'un véhicule chez Hertz-Thirfty. Par contre, le service d'assistance Hertz-Thirfty a été strictement injoignable à l'occasion d'un problème sérieux avec le véhicule loué. Toutefois, la difficulté rencontrée ne concerne pas les services rendus par Authentik. Je recourrai à nouveau à Authentik. Très satisfait du service intermédiaire pour la location d'un véhicule chez Hertz-Thirfty. Par contre, le service d'assistance Hertz-Thirfty a été strictement injoignable à l'occasion d'un problème sérieux avec le véhicule loué. Toutefois, … More

Buratto Anaïs 1 year ago

Fantastic experience: Ravie d'avoir utilisé ce site pour faire ma location de voiture de Montréal à Québec pendant 11 jours. Tout s'est bien passé même si j'étais légèrement réticente à la location (par rapport aux notes de la succursale...). Je recommande Authentik Canada pour la location de voiture, et le bon rapport qualité prix.

Authentik Canada

Bonjour Anaïs, C'est formidable de lire que votre location de voiture s'est bien déroulée. Une location sans souci et le meilleur rapport qualité-prix, c'est ce que nous voulons pour tous nos clients ! Nous espérons vous revoir sur nos routes, L'équipe Authentik Canada

Bruno Lamongie 1 year ago

Fantastic experience: Nous sommes revenus ravis de ce roadtrip, nous garderons longtemps en mémoire les magnifiques images de notre voyage. Le Québec est une région du Canada merveilleuse, les paysages sont splendides et les habitants très accueillants. L'Ontario est grandiose et démesuré, on se fait tout petits quand on circule dans les grandes villes que sont Ottawa ou Toronto. L'organisation du voyage était parfaite, il n'y a eu aucun accroc, toutes les réservations se sont bien passées, et les informations pratiques du roadbook nous ont été très utiles. Merci mille fois Alyssa pour ton travail. Le seul petit bémol, puisqu'il faut quand même qu'il y en ait un, est la fermeture de nombreux établissements (restaurants, musées, attractions...) lors de notre séjour, mais c'est la période qui voulait ça (fin octobre-début novembre), et il y a tant de choses à faire et à voir que ces petites déceptions ont été vite oubliées. Je recommande vivement Authentik Canada !!!

Authentik Canada

Bonjour Bruno, Merci infiniment pour vos commentaires élogieux! Nous sommes ravis d'apprendre que votre road trip au Québec et en Ontario a été une expérience mémorable. Nous comprenons que la fermeture de certains établissements a pu être un petit inconvénient, mais comme vous l'avez souligné, cela fait partie des petits bémols saisonniers. C'est un plaisir de savoir que vous recommandez Authentik Canada et que vous avez apprécié le travail d'Alyssa. Nous espérons avoir le plaisir de vous accompagner à nouveau dans de futures aventures au Canada ou ailleurs ! Au plaisir, L'équipe Authentik Canada

Marc Guilmot 1 year ago

Fantastic experience: Excellent support to help you plan your trip. The follow-up is very professional and the assistance is effective.

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Authentik Canada

Hello Marc, It's fantastic to know that you received excellent support to plan your trip and that the follow-up was very professional with effective assistance. We hope to see you again on our roads, The Authentik Canada team

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Jean-François GRIMAUD 1 year ago

Positive experience: Very satisfied with the services of Authentik Canada for vehicle rental. I recommend and will not hesitate to go through them again for my next trip to Canada.

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Authentik Canada

Hello Jean-François, We are pleased to hear that our services met your expectations. Your recommendation is greatly appreciated, and we would be delighted to assist you again during your next trip to Canada! Best regards, The Authentik Canada team

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Patrice Houtin 1 year ago

Fantastic experience: After the one from 2019 below, the 2nd experience was completely successful in October 2023, with the organization of Authentik Canada tailored with the advice of Véronique (car rental and accommodation booking).... We really enjoyed the beautiful autumn colors!---------- A superb 3-week journey practically tailored based on the 'Canadian treasures' circuit thanks to the very clear and practical website and our advisor Karolane to finalize: from Montreal to Toronto through the parks of Gaspésie, Mauricie, Mont-Tremblant... but also Ottawa, the Thousand Islands, the Saguenay fjord... with sightings of whales and bears and on the way visiting the Omega Animal Park... A very complete and practical roadbook. The advice provided is important but should be complemented by travel guides for certain activities and dining. A good pace with a few slightly long stages but it is necessary to go through there: - Notre Dame du Portage: 1 night (long drive from Montreal) - Escoumins (Bay of Chaleurs): 1 night - Percé (Bonaventure Island cruise): 1 night - Gaspé (Forillon Park): 1 night (this stage deserved 2 nights) - Gaspésie Park: 2 nights - Les Escoumins (whale safari): 2 nights - Baie St Paul (bear watching): 1 night (note: bear watching can end after 4 PM then quite a long drive to Grandes Piles) - Grandes Piles (Mauricie Park): 2 nights - Mont Tremblant (mountain, lake, and park): 2 nights - Ottawa: 2 nights (see Omega Park on the way) - Kingston (Thousand Islands cruise): 1 night (see Fort Henry in Kingston) - Niagara Falls: 1 night (see Niagara-on-the-Lake and Fort George) - Toronto: 2 nights (using the Sightseeing bus with a 48-hour pass and a cruise in the islands facing the city) GPS rented with all pre-recorded destinations (sometimes a bit off upon arrival!? but we always found our destination by cross-referencing with the vehicle's GPS...). Round trip flights with Air Transat, no issues (don't forget your headphones; otherwise, it's chargeable on board!). Almost new SUV type vehicle (Jeep Compass) rented from Thrifty with vehicle pickup in Montreal (Convention Center) and drop-off after more than 4000 km in Toronto (Union Station): note that all declared drivers must be present at the vehicle pickup to sign the contract!? no attempts to sell services or insurances not mentioned, on the other hand, drop-off fees are much lower than announced on the site ($100 instead of $400)... good news to start the vacation! Additionally, the gas was filled up for free contrary to what was advertised on the site (tank to be returned full of course!). All accommodations were of quality, well-located especially in Ottawa and Toronto, diversified from very family-friendly B&Bs to large hotels passing through a few chain establishments. Always a very warm welcome especially in hostels... and gargantuan breakfasts (small for us!)... The Natakam Condos are very pleasant apartments with fully equipped kitchens, and a superb view of the St. Lawrence. The Mont Albert lodge is also a very comfortable establishment ideally located within Gaspésie Park (remember to ask for picnic bags, very complete for lunch during hikes). All planned activities lived up to our expectations: whale safari, bear watching, boat cruises in Percé, the Thousand Islands, and the Niagara Falls. It should be noted that the nature parks with paid entries are very well arranged and maintained, the paths well marked and signposted, with very clear documentation available in the discovery centers. In short, perfectly successful holidays!

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Authentik Canada

Hello Patrice! We are so lucky to do this job! It is a great pleasure for us to introduce you to our beautiful country. Your kind words warm our hearts and we will be sure to pass them on to Karolane. She will be happy to read them! We thank you from our team for taking the time to share your opinion with internet users. It is truly appreciated! Have a good return and we look forward to sharing a new adventure with you!

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Hervé “Hervé HOTIER, flûte” Hotier 1 year ago

Fantastic experience: Very satisfied with the intermediate service for renting a vehicle from Hertz-Thrifty. However, the Hertz-Thrifty assistance service was strictly unreachable during a serious issue with the rented vehicle. Nevertheless, the difficulty encountered does not concern the services provided by Authentik. I will use Authentik again.

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Authentik Canada

Hello Hervé, We are delighted that the services of Authentik met your expectations! However, we are sorry to hear that you had difficulty reaching the support service. We will follow up with our partner. Thank you for your trust, and we will be there for your next rental! The Authentik Canada team

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Laurence Vannoorbeeck 1 year ago

Positive experience: My daughter being born on July 14th, I asked her to choose a city in the world where French is spoken for her 18th birthday trip. She chose Quebec! So here I am looking for a route that I wanted to plan alone using the Internet. Canada being so vast, I have a friend who recommended Authentik Canada to me. From our first contacts, I felt that my project was in good hands, and the trip started six months before departure. Right away, the professionalism of my manager through listening to my needs and desires, respecting my budget, almost friendly tone, a pleasant call that brought a human touch instead of a keyboard, in short... I felt reassured because Canada is a big country from Europe, and for us, it was a big journey, plus in a car just the two of us. Even though we were seeking the unknown, it is good to know that there is a supportive framework that discreetly accompanies us and that we can rely on in case of problems! 12 days / 5 accommodations: perfect rhythm. Each time varied atmospheres as we wished. A change of scenery despite speaking the same language. Freedom and time for our own discoveries combined with a highlight activity just suggested by our manager at each spot. Impeccable. Neither too much nor too little. Also, the Roadbook helped us A LOT, we were immersed in it all the time! Super well-constructed, well-introductory, great suggestions for our free enjoyment, invaluable time savings... and the fact that the first experiences were okay, we only used the Roadbook as a guiding reference for our activity and restaurant choices! Impeccable car! Organization before and during was okay, accommodation was okay, fantastic Roadbook, quality within our budget, touching kindness and discreet presence, professionalism and listening, knowledge of must-see places and subtle suggestions of spots a bit off the heavily tourist paths. Top Authentik Canada!

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Authentik Canada

Hello Laurence, Wow! It is really wonderful to read your feedback about your road trip with your daughter! Listening, attention to detail, and professionalism are all very important points for our road trip specialists at Authentik Canada. Quebec is an extraordinary destination, and we are happy to have been able to accompany you on this road trip that seems very important for your daughter's 18th birthday. We are delighted that the roadbook helped you; that is what we want to offer to all our clients, simplicity in such a vast country rich in discoveries. Your comment perfectly reflects the idea of traveling with peace of mind while discovering new horizons. Thank you for sharing your experience! The Authentik Canada team.

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Gene Ruffin 1 year ago

Fantastic experience: Un voyage très bien organisé, des hôtels bien choisis, des excursions intéressantes. Je recommande Authentik Canada pour la flexibilité des voyages proposés et la possibilité de créer son propre Road book

Authentik Canada

Bonjour Gene, Merci pour vos belles photos ! Nous sommes ravis de lire que vous avez eu une expérience aussi positive avec Authentik Canada. Le roadbook personnalisé est certainement un bel outil et aussi un très beau souvenir! Salutations de Montréal! L'équipe Authentik Canada

Pauline Hasle 1 year ago

Fantastic experience: Merci a Alyssa qui a fait un road trip sur mesure en van. Nous sommes arrivés et nous avons parcours 1500 km avec un parcours détaillé. Merci a elle, nous rentrons des étoiles pleins les yeux ;)

Théo Robineau 1 year ago

Fantastic experience: Très bon loueur, nous vous les conseillons pour réserver un véhicule si vous allez au Canada !

Marc Fournier 1 year ago

Fantastic experience: Location de voiture pour 7 jours à partir de l'aéroport de Vancouver prise avec les conseillers d'Authentik Canada. Ils sont de vraies professionnels dans le domaine. Le service est impeccable et les prix sont super bons. La prise en charge et le retour de la voiture c'est déroulé comme prévu et la voiture était pratiquement neuve. Merci à toute l'équipe. Marc

Authentik Canada

Bonjour Marc, Un grand merci pour votre commentaire ! Nous sommes heureux que votre location de voiture se soit déroulé à merveille et nous espérons pouvoir vous assister à nouveau dans vos futurs projets ! Au plaisir, L'équipe Authentik Canada

jane pommies 1 year ago

Fantastic experience: Agence très professionnelle. Merci tout particulièrement à Tanya qui nous a accompagné pour faire de ce voyage un très beau souvenir. Tout était parfait. Je recommande à 100% .

Amandine Valette 1 year ago

Fantastic experience: Authentik Canada m’a bien accompagné pour trouver ma location de voiture au meilleur prix, sont très réactifs malheureusement je suis tombé sur une agence de location pas terrible, qui annonce louer la voiture avec le plein hors une fois récupéré on est plutôt sur un demi plein, pneus sous gonflé le lendemain de la location qu’il a fallu regonfler à nos frais, voiture sale, plusieurs accrocs sur la carrosserie alors que “l’état des lieux” de départ annonce une voiture niquelle. Pneus avant lisses, pas rassurant lors des journées de pluie

Authentik Canada

Bonjour Amandine, Nous vous remercions de votre confiance. Nous sommes navrés que la voiture ait été dans un mauvais état lors de votre prise en charge. Nous vous invitons à nous contacter à cette adresse : [email protected] afin que nous puissions faire un suivi avec notre partenaire. La satisfaction de nos clients est très importante pour Authentik et si nous pouvons vous assister avec cette situation, il nous en fera grand plaisir. Cordialement, L'équipe Authentik Canada

Daphné de Vitton 1 year ago

Fantastic experience: Excellent agency. Super website for creating your trip. Responsive experts.

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Authentik Canada

Hello Daphné! What a pleasure to read you! We work very hard to provide quality service to our clients. To see you completely satisfied brings us great joy! We will pass your kind words to our entire team :) Looking forward to welcoming you again, The Authentik Canada team

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Philippe Petit 1 year ago

Positive experience: A few points to improve, but a dedicated and efficient team. Be careful to pay in Canadian dollars to benefit from the exchange rate.

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Authentik Canada

Hello Philippe, Thank you for your valuable feedback. Our team is indeed dedicated, passionate, and efficient! We invite you to share with us the points you raise that need improvement. We want to improve year after year, so we encourage you to share your comments with us :). Looking forward to it.

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Eric LAMIDIEU 1 year ago

Fantastic experience: A serious agency to plan you a delightful road trip in Canada. Trust them, they will meet your expectations.

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Authentik Canada

Hello Éric, A big thank you for your message which touches our hearts! A service down to the smallest details is what we provide to all our clients! Once again, thank you for your message, we will pass it on to the whole team! Looking forward to it, The Authentik Canada team

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pierre martinand 1 year ago

Fantastic experience: We had a beautiful 4-week trip with 16 stops perfectly organized by Authentik Canada. If you want to see our comments and photos, go to their website.

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Authentik Canada

1000 x thank you Pierre for this beautiful 5 star comment. 16 perfect steps is no small thing. Welcome back home.

Yves Champion 1 year ago

Positive experience: Authentique Canada is responsive in its answers and the circuits or road trips are well designed. However, no one was friendly and the service was rushed when picking up the car from Avis (mandatory to pick it up at the airport even though we were in the city at the hotel where the Avis office is, stupid!). Additional cost to get to the airport!

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Authentik Canada

Hello Yves, Thank you for your kind words about Authentik Canada. We are sorry that your experience with the rental company did not meet your expectations. We encourage you to contact your specialist so that they can follow up with the rental company to understand why you had to go to the airport. See you next time, THE AUTHENTIK CANADA TEAM

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Michel DJELLOULI 1 year ago

Fantastic experience: Serious company I want to thank Maryse, Émilie, and Jessica for their professionalism and for always being attentive to our needs (who do not hesitate to leave you a message on your mobile). We changed contracts three times to get a less expensive rental, as prices had dropped rapidly, and with exemplary efficiency, barely within 24 hours, they refunded the difference as they say (the balance) and new contracts. I recommend AUTHENTIK CANADA based on my experience, and once again, a thousand thanks to the whole team. M. D

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Authentik Canada

Hello Michel! It is a pleasure to read that you are satisfied with the service received from the Authentik team members for your car rental. It is important for us to assist our clients with their various requests or questions from booking the vehicle to the return of their trip. We wish you an excellent stay in September! We remain at your disposal. Best regards from Montreal!

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