North South Travel & Tours Ltd

Fantastic experience: Always a pleasure to work with Dana and the team and North South Travel

Fantastic experience: Always great service. Never fails to deliver and please. Thank you, Jane.

Fantastic experience: Cannot say enough about this agency. Have worked with them for teeny years but last experience was over the top. My flight from the north was cancelled and had to drive to Vancouver to catch an afternoon flight. Timing was very tight-so tight that I arrived at the airport with 5 minutes to spare. Dana at her suggestion met me at the curb, got me checked in and then took my car home.unbelievable service!!!

Fantastic experience: Excellent

Fantastic experience: We planned a destination wedding through North South Travel and we honestly could not have been happier or more impressed. Our guests had a lot of requests and complications and Ginger was so accommodating. She also left us (the bride and groom) out of it so that we didn't need to have any extra stress and she dealt with all the requests with a happy and cheerful tone directly with the guests. Every one of our guests would comment to us just how impressed they were with Ginger. We also worked with Laura and she was an absolute blessing. She was able to get in and take care of things for us and ask questions for us which took away so much potential stress. She went above and beyond throughout our entire process and were so thankful to have her. When we had a problem during our ceremony and needed to contact the resort, Kemi and Laura stepped in and managed to get everything sorted for us. As we were on our Honeymoon, it was absolutely amazing that they continued to support us and follow up with the company on our behalf. If you are on the fence about using North South Travel, do yourself a massive favor and use them. We honestly could not have had such a successful experience without them. The amount of stress they lifted from us was immeasurable. They are smart, know what they're doing, resourceful, and truly cared about us. Thank you so very much for everything!

Fantastic experience: This is an update to my previous, 1-star review below. After my initial experience, Kemi, Director of Corporate & Leisure Sales, contacted me to apologize and offer NS Travel services free-of-charge in the future. For my next trip, I had a complicated flight schedule, which Alvin, Senior Corporate Travel Advisor, thoughtfully prepared for me. Thank you both! Pretty disappointed that a supposedly "high-end" travel agency can't even manage to get back to me when I've contacted them repeatedly for various trips.

Fantastic experience: Thank you to Dana Elford as well as Pam Scott for organizing our beautiful honeymoon to Los Cabos in August of 2017. We had an amazing amenity waiting for us as in the room well as a gorgeous view. The great attention to detail and thought that was put in to planning our sun getaway and special honeymoon was much appreciated!

Fantastic experience: North South Travel has booked many trips for me and they do an amazing job! They are organized, professional, friendly and service-oriented. Once when I tried to do a booking online on my own I ended up with 5 reservations instead of 1. I'm super glad that North South Travel is taking care of my travel arrangements because their expertise makes a huge difference for me as a frequent traveler.

Fantastic experience: I had an excellent experience booking a trip with Kemi and her team! I normally book travel myself, but she got us some great rooms, and made us feel very well taken care of. I can't recommend North South enough!

Fantastic experience: Dana McGregor is absolutely the best customer service professional!

Fantastic experience: Excellent travel agency. Kemi was extremely helpful when helping me sort out details of a last minute trip from South America with multiple considerations.

Fantastic experience: My online request was responded to by Dana nearly immediately - very professional and thorough. Craig booked my trip - he is very knowledgeable on destinations across the globe and the best tours and hotels to match. Got a nice bottle of wine and cheese plate when I arrived at my hotel in London - such a nice touch. Highly recommend these travel professionals no matter where you are.

Fantastic experience: Our first trip to Mexico will be hard to beat! Pam took care of everything for us & were so diligent to ensure we had all the correct visa documentation which is very helpful (I'm not a Canadian citizen!). The resort was chosen upon recommendation & we could not have been happier! All the guests we encountered were repeat visitors at Azul Fives. Thank you for taking away our trip planning anxiety! We had a wonderful RELAXED vacation!

Fantastic experience: Had a exceptionally great experience with Craig Sabasch through booking a work/pleasure travel trip earlier this year to Montreal. He had very insightful knowledge on the hotel options and offered me very competitive pricing. He made the whole experience very simple and allowed me to just enjoy the experience. The trip was pleasurable and happy I stayed where I did (le sofitel) based on Craig's recommendation. I have since connected with Craig for another booking interest and was again happily pleased with his service and insight. Mike