tripcentral.ca

835 Paramount Dr Suite 303, L8J 0B4, Stoney Creek
835 Paramount Dr Suite 303
L8J 0B4, Stoney Creek
+1800-665-4981

Opening hours

  • sunday: 9h-17h
  • monday: 9h-21h
  • tuesday: 9h-21h
  • wednesday: 9h-21h
  • thursday: 9h-21h
  • friday: 9h-21h
  • saturday: 9h-17h

Our experienced travel agents answering calls from our website are now home based; our former office locations closed since the pandemic. If you are looking for a specific agent please check out our trip central agent team page.

We look forward to helping you with your travel plans
From all of us at the tripcentral team.

Our comment from TraTraTravel about tripcentral.ca:

Tripcentral.ca is a renowned travel booking service in Canada, praised for its exceptional customer service, knowledgeable agents, and competitive pricing. Clients frequently express their gratitude for the professionalism and dedication of agents like Saskia Singh, Louise Endean, and Melanie Lakroque, who go above and beyond to ensure a seamless booking process. Many customers appreciate how quickly and efficiently their travel requests are handled, even when alterations are needed last minute.

Users have shared positive experiences regarding personalized assistance and the depth of knowledge agents possess about various resorts. Whether planning a trip for a family of ten or a couple's getaway, agents like Nicolle Kirk and Karol Chareza have been instrumental in finding perfect vacation spots that suit clients' budgets and preferences.

However, while the majority of feedback is positive, a small number have highlighted issues with specific agents, emphasizing the importance of consistent communication—like that experienced with Susan Snider. Despite this, the overall consensus remains that Tripcentral.ca is a reliable choice for travelers, offering a personal touch that online booking platforms lack.

  • Highly recommended for tailored travel planning.
  • Knowledgeable agents who provide valuable insights and advice.
  • Efficient service that saves time and stress.
  • Competitive pricing with the benefit of price protection plans.

With a wide range of positive reviews, it's evident that Tripcentral.ca is committed to meeting the travel needs of its clients effectively and professionally.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

tripcentral.ca: Reviews

5/5 (200 Reviews)
Ahmed Ksontini 8 months ago

Fantastic experience: I want to thank Saskia Singh for her help and professionalism she saved my vacation at the last time, I really recommend to book with her, good job I will call you for my next trop.

William Wilkins 8 months ago

Fantastic experience: Susan has always done our bookings quickly and professionally...whether there are 10 of us that keep changing our minds, or just 2 if us that want to get away next week.

Jeanette Nugent 8 months ago

Fantastic experience: Louise Endean is the BEST!! She has facilitated many trips for us with great care and patience! I highly recommend Louise!!!

Joanne Godward 8 months ago

Fantastic experience: We were getting quite frustrated after days of trying to plan a family trip for 10 people. We would research a resort only to find it booked or more than we had budgeted. We had previously used Trip Central so we gave them call. Nicolle assessed our needs and got back to us in 20 minutes with a few suggestions. We were booked at a great resort and within budget the same day.

Rich V 8 months ago

Fantastic experience: We have used tripcentral.ca for years and appreciate how easy they make it to plan and book vacations. I recently contacted Beth with inquiries about a resort and her extensive first hand knowledge and recommendations were appreciated. It's great to be able to casually talk to someone who has physically been to a resort that is being considered!

G Weber 8 months ago

Fantastic experience: Tammy Beamish is amazing! We are avid travellers and Tammy is the first person that has provided 5 star service. She is extremely knowledgeable, provides excellent prompt PROFESSIONAL service and makes the process seamless. Whether it's domestic or international travel, Tammy is the only person we are confident that will meet our needs.

Michelle Tremblay 8 months ago

Fantastic experience: It’s been a long time since my husband and I have been on a holiday so I didn’t know where to even begin for booking one. I went online and did some research and found a really nice place! Trip central had better prices and I saw that there was a spot to call an agent, so I did. I got Melanie and she was wonderful, she was like talking to someone that I already knew. She had been to the resort that we were wanting to book and gave us her honest opinion. The experience was very easy and comfortable, she was there to answer any of my questions. Thanks Melanie for all your help!!

Nicholas K F Matte 8 months ago

Fantastic experience: Eliana is fantastic at her gig, she took me through the booking process perfectly and she is so kind. Thank you Eliana!

Kim Dunlop 8 months ago

Fantastic experience: Colleen was wonderful to talk to, and she made sure that all the details of our trip were finalized. She stayed past her usual time to ensure we were cared for. The experience was very reassuring.

Shelley Garcia 8 months ago

Fantastic experience: I have now booked several vacations with Louise at Tripcentral and will continue to do so for her knowledge, attentiveness and support. All our trips have been wonderful and the resorts have been amazing! I appreciate Louise's honesty and kindness when going through the booking process from beginning to end. Thank you! Shelley :)

Alisa Fotopoulos 8 months ago

Fantastic experience: Shannon has been so helpful, we had a hard time deciding on where we wanted to go and changed a few times before booking. Shannon always gave great suggestions, was very patient, and returned emails in a very timely manner. Thank you Shannon

Jennifer Jacques 8 months ago

Fantastic experience: We had the pleasure of booking a trip to Antigua with Eliana Anton at Trip Central. Eliana was kind, caring, friendly and easy to communicate with resulting in an easy trip booking. We appreciated her following up on a SunWing credit voucher owing to us and was successful at attaining the voucher. We highly recommend Eliana Anton. Thank you Eliana!

Arnie Carrita 8 months ago

Fantastic experience: Very helpful and understanding! Was very caring and assured we had all of documents delivered! Would recommend for booking in the future!

Amanda Schauer 8 months ago

Fantastic experience: Monique went out of her way to accommodate our wishes ! Look forward to booking through her again!

Lacey Fogden 8 months ago

Fantastic experience: Nicolle Kirk Is the best travel agent they have! She’s super quick to reply to any questions that I had. Highly recommend her.

Heli Aghdasi 8 months ago

Fantastic experience: I always purchase my vacation packages through Tripcentral.com and I have never had an issue with any of my bookings. You can find THE best prices and the site is reliable. Plus there are live agents who you can get in touch with in case of any issues or questions. Just got back from Caribbean vacation and I had purchased the price protection plan. Price of the package I had purchased dropped and with a single phone call they refunded me the difference. Good job TripCentral highly recommended.

Deb McCabe 8 months ago

Fantastic experience: What do I say about Candice Anger. She is an absolute pleasure to deal with and her knowledge is next to none when trying to decide on a resort or even just a vacation in general. Thank you Candice for what you do and you know I will always reach out to you for my vacation needs

Ron Marcy 8 months ago

Fantastic experience: We have booked a trip for January through Trip Central using agent Eliana Anton. The service and regular communication has been exceptional.

Jennifer Monteith 8 months ago

Fantastic experience: Shannon helped me later at night to book a trip. She provided all of the information I needed for going to the DR, everything about the airlines, etc. Highly recommend booking with tripcentral.ca.

Derek Haime 8 months ago

Fantastic experience: Maria worked hard to create the perfect holiday for us. She took the time to ask all the questions necessary so she knew exactly what we wanted, even if we didn’t at the time! She made the process of designing the perfect holiday for us so easy and enjoyable. Thanks Maria!

Brian & Mary Ann Bell 9 months ago

Fantastic experience: Melanie Johnston was very helpful in making our booking with Pineapple Beach Club in Antigua. Because she had been there, she was very knowledgeable about the place and with our needs there. We feel she will be a great guide as we look forward to further planning for our holiday. Mary Ann and Brian

Tim Walker 9 months ago

Fantastic experience: I have booked with Tammy Beamish more than once and have never been disappointed with her or Trip Central. Looking forward to traveling soon. Cheers

Kelly Marshall 9 months ago

Fantastic experience: Nicolle was great! She was very responsive, had great insights and helped us a lot! Highly recommend her!

Robert Lalonde 9 months ago

Fantastic experience: Saskia has provided me with the best services possible. She is always helpful , respectful and calm. I will strongly recommend her to my family and friends.

Makram Junior Doumit 9 months ago

Fantastic experience: Super professional and excellent booking experience with Nicole Desforest. She found us a great last minute package in a very busy season. I was struggling to do so on my own before I called and she took care of everything. Thank you !

Blake Marsden 9 months ago

Fantastic experience: Had a great experience booking a trip with Jenn Black. She had to go thru airline phone hell to get a separate seat for my infant. I really appreciated the service and will be using her again in the future.

Eva Munch 9 months ago

Fantastic experience: Coleen was very helpful and helped us book our trip. She called when she said she would and has great communication! Thank you

Frank Freeloader 9 months ago

Fantastic experience: Karol was the best travel agent I’ve ever talked to. He was so helpful and went above and beyond helping me with my vacation. I just want to say Karol made my travel booking experience amazing.

Stephanie Dalziel 9 months ago

Fantastic experience: Karol was so great. He accommodated all of our asks. He was patient. Helped me and my friends book and requested we get rooms close to each other. Will definitley be booking this way again. Super helpful!

Cheri Westman 9 months ago

Fantastic experience: Manuela Romero was very helpful, nice and easy to chat with! Booked a vacation for two couples, a very positive experience! Thank you Manuela!

Anna Fuda 9 months ago

Fantastic experience: This review is for Karol Chareza: my husband and I were looking for a last-minute honeymoon vacation after two years of being married and after long extensive research and reaching out to different travel agents and companies, there was no phone call or emails back from other travel agents that I have reached out to and hanging on our last hope I found an amazing all inclusive to St. Lucia on tripcentral.ca. I contacted Karol immediately. He was so kind respectful helpful. Gave us lots of detailed information while also answering all of our extensive questions and concerns, we had everything booked right down to insurance all the way to what excursions would be available for us when we got there highly recommend trip central.ca and especially Karol!

Jacqueline Young 9 months ago

Fantastic experience: First of all, I love using their search functions to find a great place for my vacations. Our last reservation was placed with the very capable hands of Steve Langstaff. He took his time, was patient with me and made sure that all our requests were addressed. Polite, pleasant and easy to talk to. I would recommend TripCentral and Steve + the staff there for any vacation needs. They know what they're doing.

robert wood 9 months ago

Fantastic experience: Sandra was very helpful and courteous and found the deal I was trying to find on the computer for 4 hours. She helped me and I had the trip booked for me in 20 minutes. I will tell all the people I know about Sandra and my experience with Trip central.

Rawan Hassan 9 months ago

Fantastic experience: Eden was incredibly helpful in booking our vacation and was able to find alternatives to a package that was no longer available. She answered all of our questions accurately and was super informative. I’m so glad we went with trip central!

Tina Marte 9 months ago

Fantastic experience: Steve was extremely helpful in booking our trip to Mexico. His knowledge of how to find us the best resort was amazing. He listened to our every need and we can not wait for our holiday.

L C 9 months ago

Fantastic experience: Some things are just too big to book online and Robyn at TripCentral made me realize that the internet can’t replace a knowledgeable professional. Really happy with the service and Trip Central classic grid is the only tool I use to search for these types of trips.

A Barnes 9 months ago

Fantastic experience: Eliana was helpful and very polite with securing my booking. Although there were some issues beyond her control she took the initiative to contact the airline company to resolve the issue and then follow up to ensure the matter had been resolved.

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Tomasina Assenza 9 months ago

Fantastic experience: Planning our trip to the Mayan Riviera with Monique from tripcentral was easy and seamless. From the moment we connected over the phone, Monique was helpful and quick to respond to my questions and concerns. Monique always followed up in a timely manner, and went above and beyond to advise us, and help us book the best trip possible within our budget. I would definitely book with Monique via tripcentral.ca again.

Amanda Reid 9 months ago

Fantastic experience: This is our third trip booking with tripcentral. Manuela made the process of booking several family members (some from another province) smooth. Her assistance was invaluable! We will definitely be looking to book with tripcentral for future vacations!

Melanie Saunders 9 months ago

Fantastic experience: What great experience. Melanie Larocque, was a pleasure to deal with. Her expertise was phenomenal. She had my reservations booked in less than 20 minutes.

Frank Tizel 9 months ago

Fantastic experience: Wendy was friendly, professional and thorough. I was completely satisfied how she handled my request and booking. Tripcentral is fortunate to have Wendy as a member of their travel agent team. I have used Tripcentral in the past and will continue to use them in the future.

Bozena Pawlaczek 9 months ago

Fantastic experience: We were booking our trip online, at Tripcentral, and run into some problems when finalizing the payment (apparently it was a computer related issue). At that moment we received a call from Jairus Maus. A human voice behind all the online turmoil (ha ha). I can not stress enough how great that phone call was. Jairus reached out to us and made sure we eventually finalized the booking. And his help did not stop there. We received all the valuable tips and info associated with trip planning, as well as an amazing list of what to do at Turks and Caicos. We are very grateful for Jairus kindness and assistance. Thank You Jairus. Now all set to travel!!

Chris Weldrick 9 months ago

Fantastic experience: Absolutely glitch free booking with Mike at tripcentral. This is our third booking in thee years for a southern destination, and we highly recommend this method of booking. Easy to navigate website with lots of flexibility, good prices and always someone to talk to with questions, just a phone call away.

Keri Linscott 9 months ago

Fantastic experience: Louise Endean was very knowledgeable and guided me through a family vacation booking for a large group. I appreciated her patience and professionalism.

Shirley Morningstar 9 months ago

Fantastic experience: Great booking our winter sun vacation with Nicole Deforest at Tripcentral! Received a call back just minutes of leaving a message & booking was quick & very efficient! Thanks Nicole!

Tracy Eisener 9 months ago

Fantastic experience: This is the third trip that we have booked with Trip Central. As always, the customer service was excellent and booking was stress free. They email everything you need, exactly when you need to have it! Saskia was knowledgeable and great to talk to! I am looking forward to our trip!

Human Kambakhsh 9 months ago

Fantastic experience: Wendy Harrington Travel Advisor has provided exceptional service and shown exemplar customer service and care. Along with Ms Harrington, Trip Central has five-star service when it comes to finding the best deals for a vacation. I highly recommend Ms Harrington as a travel advisor.

Sare Kumagai 9 months ago

Fantastic experience: In a black friday frenzy we were dismayed to see the booking we wanted was no longer available and made the decision to call in to talk to someone. We were lucky enough to reach Colleen Scott who found us a comparable package. Not only that but she answered all our questions, from baggage to if we would be able to get late night eats when we arrived at the resort. Talking to her was an absolute pleasure and we feel so confident about out booking. Thank you Colleen for your knowledge, steady hand and warm customer service. We were talking today in the car and made a note to save your number so we could always call on you to help us find the right option.

sarah choi 9 months ago

Fantastic experience: I have always used Tripcentral.ca for my all-inclusive resort vacation. I find their web site easy to navigate and particular like how the summaries of the packages are displayed on a single page. It means fewer clicks for me to find the right package and that is user-friendly. When it comes to booking, I prefer to call their number to work with an agent. I get to talk to an agent in my area and find that more personal. I worked with Melanie Larocque for my latest booking. Melanie is excellent to work with and returns my calls promptly. The price of my package dropped on Black Friday. Since I purchased Cancellation Insurance, I was able to cancel and rebook. Though there were costs associated with the cancellation, I was able to make some savings. I really appreciate Melanie explaining the details and taking care of all these for me.

Ted Bateman 9 months ago

Fantastic experience: We booked a trip for 2 couples with Maria. I'd highly recommend her as she was very patient and answered all our questions quickly. Very professional and NOT pushy at any time.

Mary Tavolacci 9 months ago

Fantastic experience: I have just booked with Tripcentral for the first time and had a wonderful experience speaking with Janet M. as my booking agent. She was so patient and efficient booking my trip for me as well as answering all my questions I may have had. Very kind and professional. She was such a pleasure to speak to. Thank you Janet!! Tripcentral has amazing prices and am looking forward to booking with them in the future!!

Brandy cholmondeley 9 months ago

Fantastic experience: I recently booked a trip to Mexico with Shannon Aishford. She was very helpful as she called to make sure I didn't have any questions. She was always very responsive to her email as well. I have came back and wanted to book a different trip next year so I booked through her again. Great service and will keep booking with her and the tripcentral website.

Josée Cabral 9 months ago

Fantastic experience: I have been booking for 10+ years. First with Kristian Parr and reacently with O’Neil Grahm. They are always there for a booking or just a question. Strongly recommend the support of them through your vacation. Cheers

Heather & Trace MacDonald 9 months ago

Fantastic experience: Booking with Colleen Scott @ Trip Central was a pleasure and very easy to do. Told her what we wanted and she was able to put together what we needed. Will let you all know how the trip was come next May 2025.

igor zhyrov 9 months ago

Fantastic experience: It was our first experience with Tripcentral. We are very satisfied with the package and service provided by our agent (Kateryna Mikhailiuk). Communication with the agent was effective and any questions were resolved fast. We have spent 2 nice weeks in SUNSCAPE DOMINICUS LA ROMANA resort in Dominican. For our next vacation we definitely will communicate with Tripcentral and our agent.

Edwin d'cruz 9 months ago

Fantastic experience: We have been dealing with Carol Mack for the last couple of years. She is professional, courteous and gets your work done! This time to another sun and sand destination. Long may it continue! Good work Carol....

Michelle Willows 9 months ago

Fantastic experience: We worked with Jairus before so when a trip came up again we didn't hesitate to contact him again. So glad we did as his service is always amazing. Thank you Jairus!

Tim L 9 months ago

Fantastic experience: Sandra Defaria at Trip Central was I credible: Great service, super responsive, And highly professional. Helped us book our vacation and make all the changes we needed and gave us great information.

Maurice Mankarious 9 months ago

Fantastic experience: We had a great experience booking with Tripcentral. We were helped by Sandra after not being to able to book a room for 3 on the web site. Sandra was able to complete a reservation for at a great price after discussion our options. I would recommend this place.

Rishma Remtulla -Virani 9 months ago

Fantastic experience: Colleen was amazing. She was there for us throughout our booking process and gave us additional information and insights of the hotel in Mexico. Going forward I only want to work with her for all future bookings

Don Boutilier 9 months ago

Fantastic experience: Martine is excellent!! Patient...thorough and a pleasing personality!! She is excellent to deal with...my second time dealing with her!! She is so efficient and helpful!!

Sandra Jones 9 months ago

Fantastic experience: Natalie was very helpful organising our trip. She managed to book everything we requested. We would definitely recommend her to arrange any future vacations.

Nirvan Baishya 9 months ago

Fantastic experience: Tripcentral is a great site to book your next vacation. They have personal agents that are very helpful. I had an agent named Manuela, and she was great. She is a delightful person who helped me with all my travel queries.

Tiffany J 9 months ago

Fantastic experience: I had a great experience booking my Mexico trip with Nicole Deforest. At first I was having trouble booking online because there was an issue with the new American Amex cards, but Nicole was able to help me book my trip seamlessly over the phone. She also provided additional informative emails such as visitor tax, things to do during my stay etc. Nicole was also timely in responding to my emails. I definitely recommend booking with this service.

Jason Vance 9 months ago

Positive experience: We recently booked a trip using this service. Note, the website does not show the amount of tickets available at a given price, which would be very helpful especially if you are coordinating with another family / separate transaction. We had to cancel our initial booking immediately, and had to call / rebook at a different price with one of their agents. We called and spoke with one of the agents (Brenda) who was very helpful, and once we had our bookings everything was smooth. We enjoyed our trip!

Robert Gaiero 9 months ago

Fantastic experience: Robyn has arranged trips for my wife and me several times. She is efficient and knows her business. If by chance she is not certain of something, she finds out quickly. She is pleasant to work with and we look forward to having her assist us in future. Robert

Laly Goummatova 9 months ago

Fantastic experience: Sandra Taylor was fantastic in helping us book our first cruise. She was extremely helpful, knowledgeable, and patient throughout the process. Her expertise made the experience stress-free, and we’re now even more excited to embark on our cruise. Highly recommend her services!

Beth B 9 months ago

Fantastic experience: We had Michael Tate as our agent for our trip to Bora Bora. We were thoroughly pleased with the service we received. He was quick to get back to us if we had any questions or concerns. I would definitely recommend Michael and will definitely work with him again in the future

Jacquline Edwards 9 months ago

Fantastic experience: It's been since covid we have not traveled or use a travel agent. With an upcoming birthday wanted to have something special I contacted trip Central spoke with an agent the Natalie Collura. While making a decision there was a threat of Sara another hurricane in the Caribbean Natalie took her time explaining watching updating me on information about the storm. She kept a watch as a price went down automatically it was a wonderful experience she was knowledgeable looked into things for us and have us booked for this beautiful vacation in Jamaica looking forward to the trip will update when I'm back thank you Natalie for taking the extra time and being patient and kind with me as I was a bit unease with the weather thank you and definitely would recommend you to others will update you when I'm back about the resort and service I will give an honest review as I believe in good customer service as for Natalie you get a five star thank you.

Alex Kostin 9 months ago

Fantastic experience: Booked my Caribbean vacation with Melanie from tripcentral. She was amazing very patient and answered all my questions. Also found great deal for me.

Marilyn B 9 months ago

Fantastic experience: We have been booking with Trip Central and have just booked our second trip rep Kevin Dupuis. He was an absolute help to us on our last trip when the tour operator cancelled one of our flights . Kevin got us flight home with another tour operator arranged luggage fees discounts when he went to bat for us. We knew without a doubt that the next trip we booked would of course be trip central but definitely with Kevin again. Thank you Kevin and thank you trip central.

Camilla Mullan-Hunt 9 months ago

Fantastic experience: after trying to book trips online and having difficulties, I called and spoke to Jenn. She was amazing! Took care of everything in minutes. I booked another trip recently and called her right away. Once again she had everything taken care of in minutes. She is amazing!! . Its so nice to still see that people are there to take care of customers the old fashioned way.

Ron Maislin 9 months ago

Fantastic experience: The agent I used was professional and polite, she knew her stuff and presented it in a proper fashion. My questions were answered without hesitation. Great doing business with. Thank you

Arif Hasham 9 months ago

Fantastic experience: We were referred to Nicolle Kirk at Trip Central. It was so amazing to work with her and she is very knowledgeable. Ironically the couple that referred us to Nicolle, we met on a vacation 3 years ago. We are having a reunion vacation this January 2025. Thanks Nicolle for the awesome work!!

Tiffany M 9 months ago

Fantastic experience: We booked with Saskia. After her exceptional help on our last vacation when our flight was cancelled I wouldn’t have booked with anyone else. She helped us to find a new location to adventure to this year, answered all my questions quickly and with clear answers, she continues to support after booking and I know she will be there should anything arise while we are away.

Chantelle Vroom 9 months ago

Fantastic experience: Melanie was very professional and very thorough. She answered all my questions and than some. Thank you for helping plan the company trip Melanie. We are excited to go. Cheers~

Diane “Di” Potvin 9 months ago

Fantastic experience: Janet took the time and looked for best rates and accommodations for us . We are not avid travelers yet so so explained all the about the resort and kept in touch after the sale. I would highly recommend her for all your travel needs. Thanks Janet

Eva Bauer 9 months ago

Fantastic experience: Beth was great, helping me with booking and great price choosing dates that were cheaper. First time using this website and do much better experience then with other websites. Much more personal.

Christopher Palumbi (CJ) 10 months ago

Fantastic experience: Naphilene was Great! Very quick to respond to any request and very helpful. I have booked through TripCentral for over 10 years and they are always the best service with the best price.

Jakhongir Kayumov 10 months ago

Fantastic experience: Great service by our agent Shae Dureault. She was very professional, friendly and very helpful. Quick in responses, Shae went extra miles and got us some good deals for a busy season. Would definitely recommend her. Thank you Shae, you have done a fantastic job helping us booking our trip.

Mike Webster 10 months ago

Fantastic experience: Gillian was quick and detailed when it came to getting my travel insurance dealt with. Couldn't be more impressed. I'll be recommending her to anyone that brings up the word TRAVEL!!

Monika Moslehi 10 months ago

Negative experience: Just wanted to clarify that my 1 star rating is for the agent, SUSAN SNIDER and has no reflection on Tripcentral. I have used Tripcentral for booking my previous trips and always dealt with different agents without any issues. However, this time around, I had a misfortune of booking with Susan Snider, who was not only unreliable, evasive and unprofessional, but also lacked ethical credibility. I booked our annual family trip for 5 people and according to Susan, I had an option to add medical trip cancellation insurance for my senior mom within 24 hour timeframe of the booking. I phoned the very next day to inform Susan that I wished to add the insurance for my mom, to which she agreed and promised she would email the policy as soon as she could. Needless to say, 1 month after booking, Susan never emailed the insurance policy. I got a hold of her 2x, where she provided excuses of why she hadn't done it yet, always promising to do so. One time during her absence, I reached out to her colleague and inquired whether she saw the insurance policy in my mom's file, however to my dismay, she said there was no policy in place. This information prompted me to reach out to management and report my experience with Susan, as it was blatantly obvious that she failed to add the policy within the required 24 hour timeframe from the time of booking. With this new information, I realized why Susan avoided returning our phone calls and emails over a period of a month. Needless to say Tripcentral intervened and everything worked out in the end.

Francine Singh 10 months ago

Fantastic experience: Karol has been such a pleasure to book with. He was knowledgeable and considerate of my issues and needs and only gave me choices that met my budget, never trying to upsell me. He was very careful with checking that the hotel matched my hopes and diverted me away from any potential disruptions, ie. the hotel I was originally booking was not in fact open at the time of booking so he didn't want to chance that I would go down and be transferred to a hotel not of my choosing. Thank you so much for advising me and I'm greatly looking forward to visiting the Allegro in Cozumel, Mexico.

Jon Tremayne 10 months ago

Fantastic experience: By far the best travel agent I have used. In the past I have used Marlins, Sunwing, Expedia and Booking.Com. Tripcentral's level of help and guidance is next level. Thank you Louise. Subsequent to this review our flight was canceled by West Jet due to route reductions. Although Louise was not available Steve jumped in and found an alternate airline and rescheduled 11 days earlier. He also took care of fixing the dates on our health and cancelation insurance. In doing so he managed to reduce the total cost by $1000 because of the reschedule. Thankyou Steve.

April Mandaliti 10 months ago

Fantastic experience: I would give 10 stars if I could! Liz Simunic was exceptional! She was so kind, patient, and helpful throughout the entire process. I'm very grateful to her and will only be using Trip Central for future trips!

Milaid Granadillo 10 months ago

Fantastic experience: My experience with Tripcentral has been great. Shae has been very helpful in finding and booking the flights that fit my needs. She made the whole process very easy and convenient for me.

Danial Ressl 10 months ago

Fantastic experience: Colleen at Tripcentral.ca made booking my vacation a breeze! She was knowledgeable, attentive, and handled every detail perfectly. Highly recommend her for a seamless experience!

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Anne Bell 10 months ago

Fantastic experience: Victoria Guest booked our upcoming trip to the Dominican Republic. She did an excellent job on a difficult booking. Six people traveling, all paying separately and one person traveling from a different city than the rest. I would highly recommend her.

Roy Khairullah 10 months ago

Fantastic experience: Manuela was very responsive and efficient. She is very knowledgeable and provided detailed information. Would definately book with her again in the future.

Alannah D 10 months ago

Negative experience: I recently booked a trip through tripcentral for an all inclusive trip in Mexico, for next month. I chose to go through tripcentral as they had an Amazon promotion going on (it was the same price to book through them vs sunwing directly). Within 1 hr of booking, I realized I wanted to change my credit card for the booking, as one of my credit cards has travel insurance. When I want to call them, they said they would look into it for me. They advised me that Sunwing would not charge me for changing the credit card on file, but they would charge me around $65 for the hassle of updating it in the system. I asked to speak to the manager, however they said it would take up to 1 day to talk to them. I ended up calling sunwing directly and they ended up changing the credit card for me and refunding the amount on my other card. 1 day later I get a call from a manager/customer service person from tripcentral and they told me the information I was given on the phone was incorrect and I should have never been told I would be charged, as it was within 24 hrs of the booking. By this point, I already rectified the situation with sunwing. Moral of the story: I will only be booking directly from now on. Won’t use them again if they are going to charge me these unnecessary fees and give me false information.

A W 10 months ago

Fantastic experience: We booked our vacation with Melanie L from trip central. We needed 2 flights from different locations, but sharing a room on the other end. Melanie was efficient and got us booked and ready to go in no time. Highly recommend Melanie and trip central. Now lets see if Westjet and The hotel on the other end finish this experience off perfectly for us. Thank you Melanie, I will be referring my daughter over as her and a friend will be doing the same sort of trip from different cities.

Penny Joyce 10 months ago

Fantastic experience: This is actually the second time we've booked with Steve Langstaff and there is a reason, last year we had an issue with our booking last minute and he was able to rectify our problem right away . Steve always suggests different dates, airlines etc in order to help us get the best prices and we are thankful for that. Whenever I talk to him he is always willing to help or offer advice, such a great advisor!!!!

Rachel Howatt 10 months ago

Fantastic experience: Katelynn C is the only travel professional I trust with my vacation needs! She’s familiar with all the hot spots and knows exactly what my family is looking for and at what budget. She’s quick to help in any situation. So reliable and always a pleasure to work with!

Melissa Williams 10 months ago

Fantastic experience: Katelynn C at trip central was so knowledgeable and helpful while booking my trip. I highly recommend her to anyone looking for a travel agent. She’s my go to agent.

Noona 2021 10 months ago

Fantastic experience: Nicolle was wonderful with helping me plan out my husband's birthday vacation. She provided us with options and was always very pleasant when modifications were required.

Vanessa Lafleur 10 months ago

Fantastic experience: Melanie Larocque helped us choosing our winter vacation. She not only found us the perfect place, but went above and beyond getting us a great deal and was extremely patient with us. I would definitely recommend trip central for your next vacation; and Melanie as your agent.

ek 1234 10 months ago

Fantastic experience: Beth did a great job for our upcoming trip. she was able to to get all of the extras for us. Definitely going to book with her again

Jackie Fox 10 months ago

Fantastic experience: We have used Monique to help with our plans for the last two years and she has come through with 5 stars +++++. She goes over and above for us . Making sure our family and especially our son who has special needs and uses a wheelchair has the best experience.

Diana Munteanu 10 months ago

Fantastic experience: Booking through a Trip Central agent was one of the fastest and most efficient experiences I've had. The tickets I wanted weren't available online and the agent who helped me, Nephilene Arce, was able to find spots for us, was very helpful, thorough and to the point. She shared her own experience visiting the resort we were interested in going to, as well as tips, and discounts to Park'n Fly. Overall, a great experience.

Suzanne Jokhu 10 months ago

Fantastic experience: When we booked our trip with Robyn Murray she went over and above for us. She found us a great price and sends us emails of different activities we can do in the Dominican. Thanks Robyn!

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